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Manager on duty vs associate manager

The differences between managers on duty and associate managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a manager on duty, becoming an associate manager takes usually requires 4-6 years. Additionally, an associate manager has an average salary of $83,246, which is higher than the $37,423 average annual salary of a manager on duty.

The top three skills for a manager on duty include customer service, safety procedures and payroll. The most important skills for an associate manager are PET, POS, and sales floor.

Manager on duty vs associate manager overview

Manager On DutyAssociate Manager
Yearly salary$37,423$83,246
Hourly rate$17.99$40.02
Growth rate18%6%
Number of jobs318,375420,292
Job satisfaction--
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 58%
Average age4644
Years of experience46

What does a manager on duty do?

A manager on duty's role is to oversee operations in a store or a particular department, ensuring efficient workflow and workforce performance. They mainly evaluate and delegate tasks among employees, arrange schedules, set goals and budget, handle issues and concerns, and impose disciplinary actions. Moreover, a manager on duty may also perform clerical tasks such as producing progress reports, processing paperwork, maintaining an inventory of supplies, reporting to supervisors, coordinating with other managers, and implementing the company's policies and standards.

What does an associate manager do?

Associate managers are responsible for overseeing the support and clerical staff of the company. They recruit and train employees who perform different tasks that include greeting customers, answering phones, and faxing documents. They also perform other duties, including keeping employees' motivation, ensuring that everyone understands the company's guidelines and policies, and supervising other staff members. To be qualified as an associate manager, one should have a high school diploma, leadership skills, and a strong work ethic. One should also have the necessary computer skills, bookkeeping skills, and customer service skills.

Manager on duty vs associate manager salary

Managers on duty and associate managers have different pay scales, as shown below.

Manager On DutyAssociate Manager
Average salary$37,423$83,246
Salary rangeBetween $26,000 And $52,000Between $55,000 And $124,000
Highest paying CitySan Francisco, CAWashington, DC
Highest paying stateMarylandNew Jersey
Best paying companyCiscoPayPal
Best paying industryRetailFinance

Differences between manager on duty and associate manager education

There are a few differences between a manager on duty and an associate manager in terms of educational background:

Manager On DutyAssociate Manager
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 58%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaUniversity of Pennsylvania

Manager on duty vs associate manager demographics

Here are the differences between managers on duty' and associate managers' demographics:

Manager On DutyAssociate Manager
Average age4644
Gender ratioMale, 47.3% Female, 52.7%Male, 45.5% Female, 54.5%
Race ratioBlack or African American, 8.7% Unknown, 5.1% Hispanic or Latino, 11.5% Asian, 9.6% White, 63.9% American Indian and Alaska Native, 1.2%Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.2% Asian, 6.4% White, 67.5% American Indian and Alaska Native, 0.5%
LGBT Percentage11%10%

Differences between manager on duty and associate manager duties and responsibilities

Manager on duty example responsibilities.

  • Conduct daily sales presentations to prospective customers that lead to an establish model laud by company leadership.
  • Manage several customer service incidents and tend to emergencies including the administration lifesaving CPR to a gym patron.
  • Update computer POS program for menu changes, employee voids, banquets and specials.
  • Used POS software sales projections to challenge the sales associates to meet or exceed corporate sales goals.
  • Supervise five staff members in areas of work ethic, time management, safety practices and cleanliness.
  • Maintain high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
  • Show more

Associate manager example responsibilities.

  • Manage payroll interface and process including researching payroll issues and enforcing adherence to audit and department guidelines; develop fit/gap analysis.
  • Schedule evictions for residents that have no means of paying delinquent rent.
  • Prepare food for daily plate lunches, take-out orders and in-orders and run kitchen.
  • Run monthly delinquency report on past due rents and sends notices for lockouts liens & evictions.
  • Supervise the management of the POS system and approves all cash wrap management, cash auditing, and tip reporting.
  • Created/Modify PowerPoint presentations for intern training and conferences.
  • Show more

Manager on duty vs associate manager skills

Common manager on duty skills
  • Customer Service, 19%
  • Safety Procedures, 11%
  • Payroll, 7%
  • CPR, 5%
  • Guest Service, 5%
  • Front Desk Operations, 4%
Common associate manager skills
  • PET, 42%
  • POS, 6%
  • Sales Floor, 5%
  • Product Knowledge, 4%
  • Payroll, 4%
  • Human Resources, 4%

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