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Manager on duty vs shift lead manager

The differences between managers on duty and shift lead managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a manager on duty and a shift lead manager. Additionally, a manager on duty has an average salary of $37,423, which is higher than the $34,547 average annual salary of a shift lead manager.

The top three skills for a manager on duty include customer service, safety procedures and payroll. The most important skills for a shift lead manager are math, management, and food safety.

Manager on duty vs shift lead manager overview

Manager On DutyShift Lead Manager
Yearly salary$37,423$34,547
Hourly rate$17.99$16.61
Growth rate18%10%
Number of jobs318,375274,021
Job satisfaction--
Most common degreeBachelor's Degree, 51%High School Diploma, 36%
Average age4639
Years of experience44

What does a manager on duty do?

A manager on duty's role is to oversee operations in a store or a particular department, ensuring efficient workflow and workforce performance. They mainly evaluate and delegate tasks among employees, arrange schedules, set goals and budget, handle issues and concerns, and impose disciplinary actions. Moreover, a manager on duty may also perform clerical tasks such as producing progress reports, processing paperwork, maintaining an inventory of supplies, reporting to supervisors, coordinating with other managers, and implementing the company's policies and standards.

What does a shift lead manager do?

A shift lead manager is an employee who is responsible for supervising the daily activities of a store, particularly in creating schedules and assigning them to staff members. Shift lead managers are required to monitor the team's performance and manage the requests of employees. They must open registers and close them by the end of the day and prepare cash to be deposited. Shift lead managers are also required to handle customer issues and report them to the management during the shift.

Manager on duty vs shift lead manager salary

Managers on duty and shift lead managers have different pay scales, as shown below.

Manager On DutyShift Lead Manager
Average salary$37,423$34,547
Salary rangeBetween $26,000 And $52,000Between $26,000 And $44,000
Highest paying CitySan Francisco, CA-
Highest paying stateMaryland-
Best paying companyCisco-
Best paying industryRetail-

Differences between manager on duty and shift lead manager education

There are a few differences between a manager on duty and a shift lead manager in terms of educational background:

Manager On DutyShift Lead Manager
Most common degreeBachelor's Degree, 51%High School Diploma, 36%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaCornell University

Manager on duty vs shift lead manager demographics

Here are the differences between managers on duty' and shift lead managers' demographics:

Manager On DutyShift Lead Manager
Average age4639
Gender ratioMale, 47.3% Female, 52.7%Male, 44.3% Female, 55.7%
Race ratioBlack or African American, 8.7% Unknown, 5.1% Hispanic or Latino, 11.5% Asian, 9.6% White, 63.9% American Indian and Alaska Native, 1.2%Black or African American, 11.1% Unknown, 4.9% Hispanic or Latino, 18.2% Asian, 8.1% White, 57.2% American Indian and Alaska Native, 0.6%
LGBT Percentage11%10%

Differences between manager on duty and shift lead manager duties and responsibilities

Manager on duty example responsibilities.

  • Conduct daily sales presentations to prospective customers that lead to an establish model laud by company leadership.
  • Manage several customer service incidents and tend to emergencies including the administration lifesaving CPR to a gym patron.
  • Update computer POS program for menu changes, employee voids, banquets and specials.
  • Used POS software sales projections to challenge the sales associates to meet or exceed corporate sales goals.
  • Supervise five staff members in areas of work ethic, time management, safety practices and cleanliness.
  • Maintain high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
  • Show more

Shift lead manager example responsibilities.

  • General lead server duties and some bartending and managing.
  • Manage FOH to insure all guests are happy and well taken care of.
  • Recognize for solid business acumen and performance excellence and promote to primary trainer for server and bartending staff.
  • Maintain proper staffing, excellent money management skills, ensure quality customer satisfaction, and uphold a positive work environment.
  • Recognize for solid business acumen and performance excellence and promote to primary trainer for server and bartending staff.

Manager on duty vs shift lead manager skills

Common manager on duty skills
  • Customer Service, 19%
  • Safety Procedures, 11%
  • Payroll, 7%
  • CPR, 5%
  • Guest Service, 5%
  • Front Desk Operations, 4%
Common shift lead manager skills
  • Math, 30%
  • Management, 29%
  • Food Safety, 10%
  • Cleanliness, 9%
  • Leadership, 4%
  • Inventory Management, 3%

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