Build Regional Growth. Lead Restoration Operations. Create Lasting Impact.
ProSearch is partnering with a rapidly expanding property damage restoration company to hire a Regional Vice President (RVP) in Richmond, Virginia. This senior executive leadership opportunity is ideal for an experienced property damage restoration or construction leader with a proven track record of building, scaling, and leading multi location operations. The Regional Vice President will have full ownership of regional operational performance, financial results, team leadership, and growth strategy across the territory.
This Regional Vice President role is not operational maintenance. It is a true build and scale opportunity for a senior leader with deep experience in property damage restoration leadership, disaster recovery operations, and restoration P&L ownership.
As Regional Vice President of property damage restoration, you will establish and lead six to ten restoration locations, oversee regional restoration leadership teams, and drive profitable growth across your territory.
Why This Regional Vice President Role Stands Out
• Executive ownership of a high growth property damage restoration region
• Full authority over regional restoration operations, strategy, and financial performance
• Corporate resources combined with autonomy at the regional level
• Mission driven work supporting families and businesses after property loss
• High visibility restoration executive role with long term advancement opportunity
What You Will Lead as Regional Vice President of Property Damage Restoration
Regional Restoration Growth and Expansion
Drive organic and greenfield growth across Richmond, Virginia while building scalable property damage restoration operations designed for long term success.
Full P&L Leadership
Own regional budgeting, forecasting, revenue growth, and profitability with full restoration P&L accountability.
Multi Location Restoration Operations
Lead, mentor, and develop leadership teams across multiple restoration branches while ensuring operational consistency and performance.
Business Development and Insurance Partnerships
Strengthen relationships with insurance carriers, commercial clients, property managers, and referral partners within the insurance restoration market.
Customer Experience, Safety, and Compliance
Ensure high quality service delivery, safety standards, and customer satisfaction across all disaster recovery and restoration operations.
Enterprise Collaboration
Partner with corporate leadership to implement standardized processes, leverage restoration technology, and elevate brand reputation region wide.
The Restoration Executive We Are Looking For
• 8 + years of senior leadership experience in property damage restoration, disaster recovery, construction, or property services
• Proven success leading multi location restoration operations or regional service organizations
• Demonstrated ability to scale teams, revenue, and operational infrastructure
• Strong financial acumen with hands on restoration P&L ownership
• Strategic thinker with the ability to execute at the operational level
• Executive presence and leadership credibility across all organizational levels
• Ability to travel up to 75% regionally
Compensation and Tools for Success
• Base salary of $175,000 plus performance-based bonus
• Company vehicle
• Company issued laptop
• Monthly technology stipend
• Comprehensive benefits package
Compensation is structured to reward regional restoration leadership performance and growth.
Your Impact as Regional Vice President
You won't simply manage a region. You'll build a property damage restoration business. Your leadership will directly influence regional profitability, customer recovery outcomes, and the strength of restoration teams serving local communities.
Make Your Next Career Move Count
This is an opportunity to lead with purpose, build strong teams, and make a measurable impact on the property damage restoration industry. If you are an accomplished property damage restoration executive ready to lead at the regional level, we want to speak with you.
Apply today to advance your restoration executive career, lead regional growth in Richmond, Virginia and make your lasting legacy.
$175k yearly 5d ago
Looking for a job?
Let Zippia find it for you.
Director of Commercial Real Estate Acquisitions
Dominion Realty Partners 3.8
Managing director job in Richmond, VA
Director of Commercial Real Estate Acquisitions - Richmond, VA
Primary Focus: Land Acquisition for Multifamily Development + Office Site Acquisition (depending on market).
The Director of Real Estate Acquisitions will play a central role in sourcing, evaluating, and securing land for multifamily development, while also identifying and pursuing office development sites across Richmond, Virginia, and key Mid‑Atlantic/Southeast markets. This role requires strong market awareness, relationship-building, negotiation skills, and a deep understanding of development feasibility.
The position collaborates closely with Development, Construction, Legal, and Asset Management teams to ensure smooth transitions from acquisition through planning and early operations. While the focus is on acquisitions, the role includes support-level asset management interaction to ensure continuity and informed decision‑making.
Responsibilities Include
⭐ Land Acquisition for Multifamily Development (Primary Focus)
Identify and secure land suitable for multifamily development, including suburban garden‑style, mid‑rise, mixed‑use, and infill opportunities.
Build strong relationships with landowners, brokers, developers, local officials, and community stakeholders to source both on‑ and off‑market opportunities.
Conduct preliminary site feasibility including zoning review, entitlement pathways, density expectations, environmental considerations, and initial site planning.
Lead early underwriting focused on land valuation, project yields, cost assumptions, and market rent projections.
Manage the entire acquisition lifecycle: site tours, LOI negotiation, due diligence, consultant coordination, and closing.
Prepare investment committee materials with clear and concise analysis supporting the transaction.
Office Development Site Acquisition (Integrated / Not Secondary)
Identify and evaluate office development sites aligned with the firm's strategic initiatives and tenant requirements.
Develop and maintain strong relationships with office brokers, corporate users, and potential development partners.
Conduct market analysis related to office demand, tenant activity, absorption, competitive supply, and rental trends.
Perform zoning, entitlement, and feasibility assessments specific to office development.
Provide underwriting analysis, conceptual site planning insights, and deal structuring support for office opportunities.
Asset Management Support (Light / Transitional)
Provide underwriting data, due‑diligence insights, and market intelligence to the Asset Management team as projects shift from acquisition to development and lease‑up.
Assist in early performance monitoring for newly delivered projects to ensure continuity with the business plan.
Participate in property or site tours, competitive analysis, and operational discussions when requested.
Offer analytical support (budget checks, comp reviews, lease‑up evaluations) without serving as the primary asset manager.
Note: This role bridges acquisitions and asset management for continuity - not a full asset management position.
Strategic Market Analysis & Internal Collaboration
Develop and maintain deep knowledge of Richmond's multifamily and office submarkets, emerging trends, competitive supply, zoning changes, and pricing dynamics.
Represent the firm publicly and within the regional market at meetings with brokers, sellers, municipalities, and stakeholders.
Work closely with Development, Construction, and Legal to ensure seamless handoff and execution of projects.
Skills & Experience Requirements
7+ years of commercial real estate experience, with demonstrated experience in land acquisition for multifamily development.
Experience identifying or evaluating mixed use and Office development sites strongly preferred.
Strong financial modeling skills and deep understanding of multifamily and office development economics.
Knowledge of zoning, entitlements, site feasibility, and market fundamentals within the Mid‑Atlantic/Southeast region.
Excellent relationship‑building, negotiation, and communication skills.
Highly organized, detail‑oriented, and proactive with strong follow‑through.
Ability to travel throughout Virginia and the region for site tours and market research.
$104k-176k yearly est. 2d ago
VP Pharmacy Services
Midland-Marvel Recruiters, LLC
Managing director job in Richmond, VA
Healthcare system looking to bring on VP Pharmacy Services! Full Relocation!
Responsible for the leadership of pharmaceutical services in the division. This includes oversight of hospital pharmacy departments in the division, leadership of cost containment efforts in pharmacy, and regulatory preparedness. Will support the Division Supply Chain CEO and Division Clinical Resource Director as subject matter experts in the review of pharmacy purchase patterns. Will also be responsible for developing pharmacy business process models to optimize and enhance operating results across the company.
Qualifications:
BS in Pharmacy required.
Doctor of Pharmacy, MBA, or MS preferred.
Licensed pharmacist (must become licensed in the state practicing within 6 months or sooner if mandated by State Board of Pharmacy)
Must have VA license.
Must have overseen multi facilities at once.
$140k-215k yearly est. 22h ago
Vice President of Projects
CEL Critical Power
Managing director job in Williamsburg, VA
The position is a key member of the Senior Leadership Team (SLT) responsible for leading a team of Program and Project Managers ensuring the professional delivery of complex electrical switchgear projects to our global data centre clients. This strategic leadership role ensures that all projects are delivered on time, within budget and to the highest QA and H&S standards.
Maintaining excellent client relationships and acting as a point of escalation is a critical aspect of the role. This role requires a strong technical understanding of Project Management Systems and Techniques, exceptional relationship development skills and a very high degree of financial and commercial acumen.
What You'll Be Doing:
Leadership & Strategy:
Develop and implement a Project Management Process, ensuring alignment between US and IRL systems.
Balance strategic goals with immediate business needs, ensuring projects align with company objectives.
Provide strategic direction and strong leadership, ensuring your team deliver professionally / consistently.
Foster a high-performance culture focused on accountability, collaboration and excellence.
Collaborate with HR to ensure workforce planning, training and succession development.
Align your resource / capacity planning with our SIOPS process.
Promote professional development and knowledge sharing across the team.
Financial & Project Governance:
Ensure rigorous financial and commercial management through all phases of the project lifecycle.
Implement and maintain department-level governance, reporting and documentation standards.
Regularly review project performance, verify financial targets and contractual obligations are achieved with rational to explain as required.
Implement early warning KPIs to identify a project which is not achieving its performance goals.
Developing mitigation strategies to correct non-performing projects with peer teams as required.
Monitor general Project Management KPI's, ensuring trends are monitored / corrected as required.
Provide accurate reports which provide clarity of alignment of performance to the business strategy.
Project Delivery:
Oversee the end-to-end delivery of multiple concurrent electrical switchgear / internal CEL projects.
Implement and utilise Master Scheduling / SIOPS processes to ensure alignment across all functions.
Ensure adherence to project scope, timelines, budgets and quality standards.
Implement robust project governance, risk management and reporting structures.
Provide clear, accurate and regular reports on all active projects.
Risk Management:
Proactively identify, monitor and mitigate project risks and issues (internal or external).
Develop mitigation strategies and escalate to ensure project momentum and successful outcomes.
Utilize regular Lessons Learned activities to ensure identified risks are not repeated.
Client Engagement:
Act as a senior point of contact and escalation for key clients.
Maintain strong client relationships, manage expectations, ensure satisfaction and repeat business.
Ensure all commercial and contract management negotiations are carried out in line with CEL policies.
Ability to travel in the region of 30% - 40% of standard hours.
Continuous Improvement
Identify opportunities to improve project delivery processes, project tools and team performance.
Drive standardization and best practices across the Project Management function.
Collaborate with cross-functional teams including Engineering, Manufacturing and Supply Chain.
Key Competencies:
Strategic and analytical thinker with a hands-on, results-driven mindset.
Strong leadership presence and ability to inspire cross-functional teams.
Financially and commercially astute with sound business judgment.
Excellent problem-solving and decision-making capabilities.
Excellent communication, negotiation and stakeholder management abilities.
High level of integrity, professionalism and resilience.
Must-Have Skills, Experience, and Education:
Bachelor's degree in engineering, Project Management or related field with a PMP, PRINCE2 or similar project management certification being essential.
5+ years in a senior leadership role (VP or similar) managing technical / engineering teams.
10+ years of senior level PM experience, including leadership of complex, engineered-to-order projects.
Strong background in low-voltage switchgear, power distribution, or electrical infrastructure sectors.
Proven ability to manage highly complex, large project portfolios with full financial accountability.
Expert in project planning tools (MS Project, Primavera, or equivalent) and project financial analysis.
Demonstrated success in stakeholder management, risk mitigation and performance improvement.
Excellent leadership, communication, interpersonal and change-management skills.
Demonstrated commitment to ensure our business goals and your functional goals are met / exceeded.
Strategic thinker with a hands-on approach, with strong analytical skills which drive decision making.
Ability to travel are required - approx. 30% - 40%.
Company Description:
CEL Critical Power - Powering the AI Revolution:
CEL has an opportunity for you to join our rapidly growing US business, where you will have an opportunity to make a significant impact on our immediate and long-term success of our Supply Chain function.
CEL is an Irish based 40-year manufacturer, distributor and exporter of electrical switchgear and controls, and related products and services, now focused on the supplying the global Data Centre industry.
Operating from our newly acquired 400,000ft2 facility in Williamsburg, Virginia, we aim to double in size each year for the next three years.
CEL is led by a hard-working team who follow traditional working practices, value collaboration, continuous improvement, excellence in quality and commercial curiosity; this is your chance to develop your career as part of a dynamic US SMT who will shape the future of our business.
We strongly believe that seeking out and hiring the most diverse talent and creating an inclusive workplace is the way to create an exceptional and innovative workplace for our employees which will deliver excellence in service to our customers.
We encourage applications from people with diverse backgrounds and experience to join this multicultural, hard-working team.
$140k-215k yearly est. 1d ago
Director of Operations
HRI Hospitality
Managing director job in Richmond, VA
HILTON RICHMOND DOWNTOWN
DIRECTOR OF OPERATIONS
The Director of Operations will be responsible for all aspects of operations at the hotel and reports to the General Manager. Therefore, the Director of Operations will support the General Manager in overseeing the following but not exclusive to ensure the hotel runs smoothly, equitably, and profitability, but also in quality and maintenance of the property, sales and revenue generation, cost control, guest satisfaction and employee satisfaction, development and retention. The Director of Operations is expected to meet and exceed all departmental financial responsibilities.
The ideal candidate is a person that has “Boots on the Ground” and helps the General Manager in the day-to-day operations, while acting as an Ambassador to the Hotel.
Duties/Responsibilities:
· Maintains and manages the proper practice of standard operating procedures.
· Tactically works with Sales, Engineering, Housekeeping, Accounting and Reservations to maximize guest satisfaction.
· Develop and implement controls for expense management.
· Ensure staff is utilizing labor management tools to schedule and control labor costs.
· Tour the operational department's daily making adjustments as needed with each department head
· Provide assistance to GM in meeting all financial review dates and corporate directed programs in a timely fashion.
· Hold a monthly financial review with all department managers, and available supervisors.
· Ensure that all department heads maintain budgeted productivity levels established by HRIL as well as maintaining a standard checkbook accounting procedures.
· Ensure that training in service standards is taking place in each department on a regular basis.
· Assist in creating a positive team-oriented environment, which focuses on the guest through employee development and motivation.
· Inspect rooms regularly (weekly at a minimum) with both the Director of Housekeeping and Director of Engineering.
· Assist the GM with forecasting monthly the hotel's financial position by estimating revenues and line-by-line expenses. Analyze previous projected data to generate an accurate re-forecast.
· Prepare and conduct all management interviews and follow hiring procedures according to hotel standards.
· Ensure that all managers are in compliance with the standards of their interviewing and hiring procedures for departmental staff.
· Ensure that all employees receive fair and equitable treatment according to hotel standards.
· Meet all clients on the property, including meeting contacts and potential clients touring the property, to assist in the sales effort.
· Maintain procedures for handling of the hotel safe specifically with regard to security and initiate a monthly safe audit.
· Stay visible in the public areas during peak times, greeting guests and offering assistance as needed.
· Plan alongside and assist the GM with conducting monthly credit meetings and take an active role in the hotel credit and collection policies.
· Complete required corporate training modules and become certified to train those as required.
· Ensure that all scheduled meetings take place on the property.
· Ensure that all operational SOP's are being followed and executed properly.
· Assigns duties to staff and observes performance to ensure adherence to hotel policies and established operating procedures.
· Plan, organize, facilitate, attend, and/or participate in various hotel and departmental meetings. Ensure compliance of brand standard operating procedures and policies.
· Interview, hire, train, develop, recommend performance evaluations, resolve problems and recommend discipline and/or termination when appropriate of staff members.
· Comply with attendance rules and be available to work on a regular basis.
· Responsible for the hotel operation in the absence of the General Manager.
Note: Other duties as assigned by General Manager
Experience, Skills and Knowledge:
· Minimum 5 years of management experience.
· Bachelor's degree or equivalent work experience, or a combination of education and experience.
· Computer literacy and financial management required.
· Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
· Able to resolve guest, supervisor, and associate conflicts.
· Demonstrated leadership skills to hold direct reports accountable for results in sales, marketing, financial results, and operational effectiveness.
· Excellent communication skills with owners, associates, and guests. Strong motivator with a positive, approachable personality.
· Demonstrated skill to multi-task, follow-through, and re-prioritize as necessary to ensure deadlines are met.
· Strong attention to detail, proven ability to meet deadlines, and exceptional follow-up ability.
· Willingness to travel on a limited basis.
· Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, articles and business correspondence. Ability to effectively present information and respond to questions from groups of managers, staff, and the general public.
· Ability to calculate figures and amounts such as discounts and additions on invoices, expense reports etc.
· Ability to reconcile differences in data.
· Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardizations exists.
· Ability to interpret a variety on instructions furnished in written, oral, diagram, or schedule form.
· Write routine reports, correspondence, business letters, summaries, and reports in English using prescribed format, and conforming to all rules of punctuation, grammar, diction, and style.
· Fax machine, copier, personal computer, telephone, calculator, Microsoft Word/Excel/Power Point.
· Familiarity with Marriott systems and ecosystem is a plus.
· HRIS systems and other software as required.
· This position will require extended periods of standing and sometimes extended periods of sitting.
· The ability to inspire others to get a little better each day no matter what.
$80k-140k yearly est. 3d ago
VP of Operations
Watsco, Inc. 4.4
Managing director job in Richmond, VA
Duties and Responsibilities: * Be a role model for the Company culture. * Accountable for strategic planning and execution of the Division's short and long term sales and operations goals and objectives. * Secure maximum market share and sales dollars consistent with established sales policies and programs.
* Develop market strategies and solicit new accounts and dealers.
* Provide leadership to Regional management team to ensure consistent execution of all sales and operational objectives and processes.
* Accountable for setting targets for direct reports and articulate a clear vision on the challenges and opportunities facing the Division.
* Take proactive approach to sales development and problem solving.
* Manage, motivate, measure and increase production of Regional Managers, Territory Managers and Sales Center Managers.
* Provide instruction, training and guidance to the operations of Sales Centers; including Warehouse, Receiving/Shipping, Delivery, Fleet Drivers, Showroom, Warranty, Counter Sales and Inside Sales personnel.
* Assist in resolving customer relations problems with both dealers and end users when necessary.
* Responsible for Division's P&L, financial results and ensuring all costs are within budgetary requirements.
* Review analysis of activities, costs, operations and forecast data to determine Division progress toward stated goals and objectives.
* Manage budget and control expenses to maximize EBIT.
* Perform other duties as assigned.
In addition to the above responsibilities, this individual is held accountable for all other duties as assigned.
Required Qualifications
* Minimum 10 years of progressive, senior sales and operations leadership role in the HVAC industry and product lines associated with HVAC; experience managing wholesale HVAC equipment supply houses.
* Proficiency in air conditioning, heating and ventilation equipment at a wholesale distribution level.
* 5 years of experience in residential and commercial contractor relationships.
* Proven success in sales, marketing, operations and leadership roles.
* Proven success in managing and mentoring other employees while establishing sales and operational goals.
* Demonstrated ability to attract and retain top talent and build high performing teams.
* Strong interpersonal skills including sales, problem solving and customer service are absolutely required.
* Ability to analyze sales and market data.
* Strong experience managing P&L's and working effectively across diverse functions within a business.
* Capable of working in a fast paced environment with skills to multi-task on different levels.
* Demonstrated strategic, management, analytical, organizational and team development skills.
* Ability to give quality presentations.
* Ability to work independently, but meet assigned goals and objectives in designated time frames.
* Must possess the attitude of wanting to learn, teach and lead.
* Proficient in Microsoft Office products.
* Ability to travel as required.
* Bachelor's Degree in Business or related field; Master's Degree preferred.
Work Environment
Details
Travel Required
Ability to Travel as Required
Work Schedule May office out of one of our Sales Centers.
Physical Demands Demand Frequency
Sedentary - Lifting 0-10 pounds Occasional
Light Lifting - 10-20 pounds Occasional
Moderate Lifting - 20 to 50 pounds Never
Heavy Lifting - 50 to 100 pounds Never
Pulling/Pushing, Carrying Never
Reaching or working above shoulder Never
Walking Frequent
Standing Frequent
Sitting Frequent
Stooping Never
Kneeling Never
Repeated Bending Never
Climbing Never
Desk Work/Computer use/Telephone use Constant
Operating a motor vehicle Frequent
Operating a commercial vehicle Never
Operating warehouse equipment, forklift, baseloid lift etc Never
Other - Talk, Drive, visit customers etc. Frequent
EEO Statement
Watsco and its subsidiaries are an Equal Opportunity Employer and do not discriminate on the basis of
age, color , race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace
where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of
merit, qualifications and competence.
Subsidiary: Gemaire Distributors
Business Title: Division Vice President
The Divisional Vice President is responsible for leading and managing sales, operations and profitability of multiple Sales Centers within a designated division of the Company. The primary purpose of this position is to achieve revenue and operating profit growth targets through effective leadership and represent GEMAIRE as a leader in the industry ensuring maximum sales. Each Center is a large, established wholesale HVAC distributorship that carriers multiple brands of equipment, parts and supplies. The ultimate goal of this role is to successfully manage the overall sales and operations of the division.
$140k-199k yearly est. 4d ago
Director, Field Strategy & Operations (Everest)
Otsuka America Pharmaceutical Inc. 4.9
Managing director job in Richmond, VA
**About Otsuka** We defy limitation, so that others can too. In going above and beyond-under any circumstances-for patients, families, providers, and for each other. It's this deep-rooted dedication that drives us to uncover answers to complex, underserved medical needs, so that patients can push past the limitations of their disease and achieve more than they thought was possible each and every day.
**Position Overview:**
The Director of Field Strategy and Operations serves as the orchestrator of field strategy, ensuring that prioritization, stakeholder engagement, and execution are effectively aligned with brand strategy and enterprise objectives. This role provides leadership across multiple regions, enabling a holistic, enterprise-wide approach to field strategy and operational excellence.
This role also partners closely with the Business Analysis team to ensure field teams have access to standardized dashboards and data-driven insights, supporting execution excellence and performance tracking. The Director will be the point of contacts for ad hoc analytics requests, ensuring field teams have the right data to make informed decisions, but will not be creating these reports themselves or with their team and will work with Business Analysis to ensure accurate measurement and proper data is used.
**Key Responsibilities:**
+ **Strategic Prioritization & Field Execution:** Align field activities with marketing strategy, launch planning, and market access pull-through, ensuring execution efficiency.
+ **Execution Excellence & Field Performance Tracking:** Oversee Omnichannel efforts, account planning, and KPI tracking, ensuring insights from Field Analytics support execution.
+ **Strategic prioritization & orchestrating field execution: Analyzes current and future state of the business based on insights and trends, and** leads efforts to align field activities with high-priority initiatives such as marketing strategy, launch planning, and market access pull-through.
+ **Field Communication & Data-Driven Decision Support:** Act as the primary field communicator, ensuring clarity on CRM tools, performance insights, and operational priorities.
+ **Resource Allocation & Budget Optimization:** Optimize the distribution of budgets, speaker programs, and promotional resources, leveraging data-driven insights to maximize ROI.
+ **Team Development & Analytics Training:** Mentor team members on business reviews, reporting systems, and analytics interpretation, working with Business Analysis to enhance field intelligence capabilities.
+ **Compliance Management:** Must comply with all state and federal laws, regulations and guidelines including PhRMA Code on Interactions with Healthcare Professionals as well as complying with all OAPI standards and policies relating to all job activities.
**Qualifications:**
+ Bachelor's degree required; MBA or advanced degree preferred.
+ Minimum of 10 years of pharmaceutical experience, with a strong understanding of sales force operations and execution.
+ Prior experience in field leadership roles such as first- or second-line leadership, regional operational and customer strategy roles or other field-based support roles required.
+ Established expertise in business analytics, business operations, sales support, and resource management within a commercial pharmaceutical organization.
+ Ability to focus on priorities and resolve operational issues effectively.
+ Excellent communication and collaboration skills, with the ability to work cross-functionally and drive execution efficiency.
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $194,247.00 - Maximum $290,375.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
$194.2k yearly 60d+ ago
Director of Revenue Cycle Management
Community Care Network of Va 3.6
Managing director job in Tuckahoe, VA
Job Description
At Cenevia, we eliminate operational burdens so our healthcare delivery champions can focus on providing high-quality and cost-effective health outcomes. Since 1996, Cenevia has been a trusted support system, training partner and business process expert for health providers, including Federally Qualified Health Centers (FQHC), private practices, hospitals, managed care organizations, and provider networks.
Cenevia provides integrated, network-based services and programs to healthcare clients to help them run their businesses better so that they can focus on patient care. This includes the centralized practice management system, help desk, and support infrastructure that Cenevia established in 1999.
The Cenevia staff includes experienced health care professionals from the following areas:
Revenue Cycle Management
Quality Improvement
Health Information Technology
Health Plan Contracting
Credentialing and Enrollment (NCQA-certified)
Summary/Objective:
This position is primarily responsible for planning, directing and administration of the Central Business Office by performing the following duties. This role is exempt from the overtime and minimum wage provisions of the Fair Labor Standards Act under the Executive exemption test. This position's primary duties are managing a customarily recognized department of Cenevia and the employee customarily and regularly directs the work of at least two or more other full-time employees or their equivalent and has the authority to hire and terminate other employees or the employee's suggestions and recommendations as to the hiring, termination, advancement, promotion or any other change of status of other employees are given particular weight when those decisions are being made.
Essential Functions:
Core duties and responsibilities include the following. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.
Manages Revenue Cycle Management (“RCM”) process including, but not limited to billing, collections, cash posting, refund, and End of Month. Proficient in all areas of RCM lifecycle and capable of aiding where needed with medical and dental billing processes and running and analyzing system reports.
Leads changes in systems, people, and operational processes to achieve industry-leading results. Monitors and analyzes RCM KPI's through running and analyzing reports and identifies and resolves issues that are impacting operational results.
Achieves improved administrative processes and efficiencies to increase cash flow, reduce accounts receivable days outstanding, increase collections and enhanced billing accuracy to minimize payor rejections or denials.
Effectively leads and retains departmental staff by fostering a team environment, engagement, buy in, defined roles and responsibilities, operational improvements/efficiencies, monitoring staffing ratios, SMART goals, and professional development as well as through leading with accountability, empathy, responsiveness, and seasoned RCM KSAs.
Ensures equity across team workloads and monitoring production metrics to support productivity goals and development.
Serves as internal and external client liaison for industry information, software configuration and best practices as well as point of contact for internal and external client related RCM inquiries.
Provides timely notification of industry and payor changes which impact client revenue and RCM processes and communicates changes to internal and external clients.
Provides staff with direction and leadership on RCM related client matters (i.e., when to adjust uncollectable claims for revenue cycle clean up.)
Maintains knowledge of governmental and private payer payment methodologies and analyzes, troubleshoots, and measures performance for processes affecting the revenue cycle and identifies and communicates payor issues internally and externally.
Reviews departmental budget variances and revenue streams and forecasts revenue projections based upon current and projected staffing, department operation models, billable services, payer reimbursements, and business development opportunities and communicates this information regularly with leadership.
Ensures that department activities comply with current industry practices and regulatory requirements relating to RCM.
Ensures internal departmental compliance with company policies, contracts, processes, SOC controls, and performs recurring audits to ensure same.
Administers web sites for insurance companies: password procurement and password termination, add new providers for data access to existing websites.
Problem solves for complex billing issues and generates supporting reports and analytics illustrating same, including EDI and EFT/ERA issues.
Demonstrates responsiveness and professionalism by providing timely and effective communication to the CEO, ensuring prompt attention to requests, inquiries and directives as required.
Ability to foster cooperative and effective as well as continuous positive working relationships with the executive team, Board of Directors, business/community associates and other health care facilities and organizations.
Provides reports on most recent outstanding A/R and A/R trends to CEO and executive committee monthly.
QUALIFICATIONS:
Bachelor's degree (B.A.) from four-year college or university in healthcare management; eight to ten plus years related experience and/or training; or equivalent combination of education and experience.
Certified Professional Coder (CPC)
Certified Professional Biller (CPB)
Other Skills and Abilities:
Strong leadership experience leading and developing large teams of people towards increased morale, engagement, productivity, and positive outcomes.
Supportive of and accountable to staff.
Ability work across billing departments to assure equity and fairness.
Ability to perform revenue cycle management functions.
eCW and EPIC proficiency.
Waystar experience preferred.
Federally Qualified Health Center (“FQHC”) experience preferred.
Knowledge of dental and medical RCM process, billing, coding, and auditing.
Knowledge of various clearinghouses.
Familiarity with CMS and other payors as well as payor rules specific to FQHCs.
Strong Excel experience.
Strong problem-solving skills with the ability to diagnose problems and identify and implement solutions.
Exemplary communication and interpersonal skills.
Strong decision-making skills.
Time management, prioritization, and multitasking capabilities.
Willingness and expertise to assist team as needed with RCM lifecycle processes and reports
Results driven, accountable, and responsive.
Demonstrated experience developing and maintaining effective working relationships across the organization.
SUPERVISORY RESPONSIBILITIES:
Manages supervisors that oversee the employees in the billing department's day to day workflow. Responsible for the overall direction, coordination, and evaluation while utilizing sound and fair judgment of each employee. Carries out managerial responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include, but not limited to, interviewing, hiring, and training employees; planning, assigning, and directing work.
COMPETENCIES:
To perform the job successfully, an individual should demonstrate the following competencies:
Business Acumen - Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals.
Client Focus - Anticipating, understanding, and fulfilling customer needs and expectations by providing excellent direct and indirect service.
Communication - Conveying and receiving information and ideas efficiently and effectively through a variety of organizational mediums.
Initiative - Seeking new/additional responsibilities, projects, tasks; Acting independently in new/routine situations.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk.
The employee must occasionally lift and/or move up to 10 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The noise level in the work environment is usually moderate.
Cenevia is an equal opportunity employer.
At Cenevia, we believe diversity brings strength and adaptability by drawing on a broad range of talents, experiences and perspectives, and affords an inclusive workplace and culture where all people, regardless of gender, race, ethnicity, sexual orientation, or background, feel a sense of belonging.
This position is remote, and employee must have suitable and secure technology to be eligible for consideration - e.g., secure Wi-Fi, telephone, dedicated workspace. Additionally, employee is required to participate and be seen in meetings via video conference as part of this role.
Benefits Offered:
Simple IRA Matching
Health Insurance
Paid Time Off
Paid Holidays
Dental Insurance
Vision Insurance
Life Insurance
Employee Assistance Program
Tuition Reimbursement
Disability insurance
Fitness Program
$166k-263k yearly est. 18d ago
Director of Revenue Cycle Management
Cenevia
Managing director job in Tuckahoe, VA
At Cenevia, we eliminate operational burdens so our healthcare delivery champions can focus on providing high-quality and cost-effective health outcomes. Since 1996, Cenevia has been a trusted support system, training partner and business process expert for health providers, including Federally Qualified Health Centers (FQHC), private practices, hospitals, managed care organizations, and provider networks.
Cenevia provides integrated, network-based services and programs to healthcare clients to help them run their businesses better so that they can focus on patient care. This includes the centralized practice management system, help desk, and support infrastructure that Cenevia established in 1999.
The Cenevia staff includes experienced health care professionals from the following areas:
Revenue Cycle Management
Quality Improvement
Health Information Technology
Health Plan Contracting
Credentialing and Enrollment (NCQA-certified)
Summary/Objective:
This position is primarily responsible for planning, directing and administration of the Central Business Office by performing the following duties. This role is exempt from the overtime and minimum wage provisions of the Fair Labor Standards Act under the Executive exemption test. This position's primary duties are managing a customarily recognized department of Cenevia and the employee customarily and regularly directs the work of at least two or more other full-time employees or their equivalent and has the authority to hire and terminate other employees or the employee's suggestions and recommendations as to the hiring, termination, advancement, promotion or any other change of status of other employees are given particular weight when those decisions are being made.
Essential Functions:
Core duties and responsibilities include the following. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.
Manages Revenue Cycle Management (“RCM”) process including, but not limited to billing, collections, cash posting, refund, and End of Month. Proficient in all areas of RCM lifecycle and capable of aiding where needed with medical and dental billing processes and running and analyzing system reports.
Leads changes in systems, people, and operational processes to achieve industry-leading results. Monitors and analyzes RCM KPI's through running and analyzing reports and identifies and resolves issues that are impacting operational results.
Achieves improved administrative processes and efficiencies to increase cash flow, reduce accounts receivable days outstanding, increase collections and enhanced billing accuracy to minimize payor rejections or denials.
Effectively leads and retains departmental staff by fostering a team environment, engagement, buy in, defined roles and responsibilities, operational improvements/efficiencies, monitoring staffing ratios, SMART goals, and professional development as well as through leading with accountability, empathy, responsiveness, and seasoned RCM KSAs.
Ensures equity across team workloads and monitoring production metrics to support productivity goals and development.
Serves as internal and external client liaison for industry information, software configuration and best practices as well as point of contact for internal and external client related RCM inquiries.
Provides timely notification of industry and payor changes which impact client revenue and RCM processes and communicates changes to internal and external clients.
Provides staff with direction and leadership on RCM related client matters (i.e., when to adjust uncollectable claims for revenue cycle clean up.)
Maintains knowledge of governmental and private payer payment methodologies and analyzes, troubleshoots, and measures performance for processes affecting the revenue cycle and identifies and communicates payor issues internally and externally.
Reviews departmental budget variances and revenue streams and forecasts revenue projections based upon current and projected staffing, department operation models, billable services, payer reimbursements, and business development opportunities and communicates this information regularly with leadership.
Ensures that department activities comply with current industry practices and regulatory requirements relating to RCM.
Ensures internal departmental compliance with company policies, contracts, processes, SOC controls, and performs recurring audits to ensure same.
Administers web sites for insurance companies: password procurement and password termination, add new providers for data access to existing websites.
Problem solves for complex billing issues and generates supporting reports and analytics illustrating same, including EDI and EFT/ERA issues.
Demonstrates responsiveness and professionalism by providing timely and effective communication to the CEO, ensuring prompt attention to requests, inquiries and directives as required.
Ability to foster cooperative and effective as well as continuous positive working relationships with the executive team, Board of Directors, business/community associates and other health care facilities and organizations.
Provides reports on most recent outstanding A/R and A/R trends to CEO and executive committee monthly.
QUALIFICATIONS:
Bachelor's degree (B.A.) from four-year college or university in healthcare management; eight to ten plus years related experience and/or training; or equivalent combination of education and experience.
Certified Professional Coder (CPC)
Certified Professional Biller (CPB)
Other Skills and Abilities:
Strong leadership experience leading and developing large teams of people towards increased morale, engagement, productivity, and positive outcomes.
Supportive of and accountable to staff.
Ability work across billing departments to assure equity and fairness.
Ability to perform revenue cycle management functions.
eCW and EPIC proficiency.
Waystar experience preferred.
Federally Qualified Health Center (“FQHC”) experience preferred.
Knowledge of dental and medical RCM process, billing, coding, and auditing.
Knowledge of various clearinghouses.
Familiarity with CMS and other payors as well as payor rules specific to FQHCs.
Strong Excel experience.
Strong problem-solving skills with the ability to diagnose problems and identify and implement solutions.
Exemplary communication and interpersonal skills.
Strong decision-making skills.
Time management, prioritization, and multitasking capabilities.
Willingness and expertise to assist team as needed with RCM lifecycle processes and reports
Results driven, accountable, and responsive.
Demonstrated experience developing and maintaining effective working relationships across the organization.
SUPERVISORY RESPONSIBILITIES:
Manages supervisors that oversee the employees in the billing department's day to day workflow. Responsible for the overall direction, coordination, and evaluation while utilizing sound and fair judgment of each employee. Carries out managerial responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include, but not limited to, interviewing, hiring, and training employees; planning, assigning, and directing work.
COMPETENCIES:
To perform the job successfully, an individual should demonstrate the following competencies:
Business Acumen - Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals.
Client Focus - Anticipating, understanding, and fulfilling customer needs and expectations by providing excellent direct and indirect service.
Communication - Conveying and receiving information and ideas efficiently and effectively through a variety of organizational mediums.
Initiative - Seeking new/additional responsibilities, projects, tasks; Acting independently in new/routine situations.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk.
The employee must occasionally lift and/or move up to 10 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The noise level in the work environment is usually moderate.
Cenevia is an equal opportunity employer.
At Cenevia, we believe diversity brings strength and adaptability by drawing on a broad range of talents, experiences and perspectives, and affords an inclusive workplace and culture where all people, regardless of gender, race, ethnicity, sexual orientation, or background, feel a sense of belonging.
This position is remote, and employee must have suitable and secure technology to be eligible for consideration - e.g., secure Wi-Fi, telephone, dedicated workspace. Additionally, employee is required to participate and be seen in meetings via video conference as part of this role.
Benefits Offered:
Simple IRA Matching
Health Insurance
Paid Time Off
Paid Holidays
Dental Insurance
Vision Insurance
Life Insurance
Employee Assistance Program
Tuition Reimbursement
Disability insurance
Fitness Program
$101k-186k yearly est. Auto-Apply 46d ago
Keiter Advisors (KA) Managing Director
Keiter Stephens Hurst Gary & Shreaves PC
Managing director job in Glen Allen, VA
Job Description
Keiter Mission:
Help people achieve their full potential while pursuing their purpose - at home, at work, and in the community.
Keiter Values:
Innovation - Collaboration - Accountability - Relationships
We have:
A large variety of client industries, allowing for diverse day-to-day projects
Opportunities for building close relationships with your clients
An open mind for new ideas and methodologies
A supportive and collaborative team environment
Flexible work environment to support your unique professional and personal needs
Community involvement opportunities
15 years of experience assisting over 120 business owners with planning and executing their exit strategies
A national reputation across 36 states
You have:
Ten years of experience working in investment banking or with mergers and acquisitions.
Strong quantitative and analytical skills.
Exceptional technology skills with Microsoft Excel and PowerPoint.
The ability to be a strategic and creative thinker with superb communication skills
The ability to manage several projects at once and work effectively as an individual and as part of a team.
Strict attention to detail with demonstrated ability to take initiative.
General understanding of M&A markets, aptitude to learn, and demonstrated history of strong academic performance and professional drive.
Strong public speaking skills; comfortable with leading large group conference calls.
In this role, you will interact daily with members of the Keiter advisors' team, Keiter partners, and other management teams to execute transactions, conduct regular marketing activities, attend national industry meetings and conferences, and meet with clients throughout the US.
$101k-186k yearly est. 14d ago
Director of Workforce Management and Capacity Planning
Datavant
Managing director job in Richmond, VA
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
The Director of Workforce Management, Forecast Planning & Capacity will provide strategic leadership and long-term planning for all Payer WFM programs supporting multi-site, multi-channel and Global contact center operations. This leader will own the end-to-end forecasting, capacity planning, scheduling strategy, and workforce technology ecosystem to ensure the organization can meet service, efficiency, and growth objectives.
The Director will oversee a high-performing team of leaders, analysts, and system SMEs responsible for developing proactive staffing models, building scalable workforce processes, and operationalizing automated and dynamic plans across phone, digital, and outsourced channels. This role will partner closely with Operations, Finance, HR, Technology, Inventory Management, and senior leadership to align workforce strategies to business goals, emerging customer demand, and evolving contact center capabilities.
**You will:**
_Strategic Leadership & Workforce Planning_
+ Develop the enterprise workforce management vision, strategy, and operating model for forecasting, staffing, capacity planning, scheduling, and intraday management across all channels.
+ Create dynamic capacity models incorporating growth projections, seasonal and cyclical patterns, product roadmap changes, financial targets and personnel types for all retrieval methods.
+ Lead long-range forecasting development that leverages predictive analytics, advanced modeling, and scenario planning to support budget planning and operational readiness.Build dynamic staffing frameworks that respond to real-time volume trends and inventory shifts, enabling proactive decision-making and rapid load balancing.
_Operational Excellence & Technology Ownership_
+ Oversee the governance, optimization, and roadmap of WFM technology systems, including forecasting engines, scheduling platforms, outbound dialers, and real-time management tools.
+ Drive automation initiatives that reduce manual effort, streamline capacity workflows, and increase forecasting accuracy (e.g., machine learning-enabled models, automated campaign pacing, real-time dynamic intraday tools).
_Business Partnership & Cross-Functional Alignment_
+ Collaborate with Operations and Inventory leaders to align staffing strategies to operational needs, inventory flows, and priority work drivers.
+ Partner with Finance, Operations and HR to ensure workforce plans and staffing models align with budget expectations, headcount targets, and ROI frameworks.
+ Present workforce forecasts, business cases, and performance narratives to executive leadership, translating data into clear, actionable insights for decision-makers.
_Team Leadership & Development_
+ Lead, mentor, and develop a team of managers, supervisors, analysts, and system administrators responsible for forecasting, planning, scheduling, intraday actions, and telephony operations.Establish performance standards, KPIs, and continuous improvement programs across the WFM organization.
+ Create a culture of operational excellence, cross-training, and analytical rigor while ensuring succession planning and skill development across the team.
_Performance Monitoring & Continuous Improvement_
+ Oversee enterprise reporting of forecast accuracy, staffing adherence, capacity utilization, dialer performance, and service delivery metrics.
+ Identify gaps in performance, workflow inefficiencies, and control weaknesses while leading strategic initiatives to close those gaps.
+ Optimize vendor/BPO partner models, including capacity plans, performance SLAs, and volume allocation strategies.
_Risk, Compliance & Governance_
+ Ensure all outbound dialing activities and workforce processes comply with regulatory requirements, risk controls, and documented procedures.Partner with business stakeholders and risk teams to maintain accurate control inventories, workflows, and monitoring routines that support consistent internal and external control testing.
**What you will bring to the table:**
+ Bachelor's Degree in Business, Operations, Analytics, or related field (Master's preferred), or equivalent experience.
+ 10-12+ years of progressive Workforce Management experience, including forecasting, capacity planning, scheduling, and real-time management in a multi-channel contact center environment.
+ 5+ years of leadership experience managing large, multi-layered WFM teams (managers, analysts, supervisors, administrators).
+ Demonstrated expertise in Director-level strategic planning, including enterprise forecasting models, long-range capacity planning, budget alignment, and scenario modeling.
+ Advanced analytical capability, including experience developing automated forecasting models, predictive analytics, or machine learning-supported planning tools.
+ Proven experience overseeing large-scale telephony and outbound dialing platforms (NICE/CXOne, RingCentral, Genesys, or equivalent), including campaign strategy and system performance optimization.Strong knowledge of WFM platforms, telephony routing systems, and dialer technologies, with a focus on automation and scalability.
+ Exceptional business acumen, with the ability to translate data insights into strategic recommendations for senior executives.
+ Strong understanding of complex inventory management and how inventory flows impact capacity demand, dialing strategy, and operational performance.
+ Advanced proficiency in SQL, analytics tools (PowerBI, Tableau), and Excel, with the ability to build and direct analytical frameworks.
+ Experience working with outsourced contact centers, including staffing governance, productivity metrics, and performance management.
+ Deep knowledge of call center KPIs, workforce optimization methods, and operational workflows.
+ Outstanding communication abilities, with experience presenting to executives, leading cross-functional workstreams, and influencing strategic decisions.
\#LI-BC1
We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.
The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. This role is eligible for additional variable compensation.
The estimated base salary range (not including variable pay) for this role is:
$167,000-$208,000 USD
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
$167k-208k yearly 14d ago
Keiter Advisors (KA) Managing Director
Keiter 3.8
Managing director job in Glen Allen, VA
Keiter Mission:
Help people achieve their full potential while pursuing their purpose - at home, at work, and in the community.
Keiter Values:
Innovation - Collaboration - Accountability - Relationships
We have:
A large variety of client industries, allowing for diverse day-to-day projects
Opportunities for building close relationships with your clients
An open mind for new ideas and methodologies
A supportive and collaborative team environment
Flexible work environment to support your unique professional and personal needs
Community involvement opportunities
15 years of experience assisting over 120 business owners with planning and executing their exit strategies
A national reputation across 36 states
You have:
Ten years of experience working in investment banking or with mergers and acquisitions.
Strong quantitative and analytical skills.
Exceptional technology skills with Microsoft Excel and PowerPoint.
The ability to be a strategic and creative thinker with superb communication skills
The ability to manage several projects at once and work effectively as an individual and as part of a team.
Strict attention to detail with demonstrated ability to take initiative.
General understanding of M&A markets, aptitude to learn, and demonstrated history of strong academic performance and professional drive.
Strong public speaking skills; comfortable with leading large group conference calls.
In this role, you will interact daily with members of the Keiter advisors' team, Keiter partners, and other management teams to execute transactions, conduct regular marketing activities, attend national industry meetings and conferences, and meet with clients throughout the US.
$117k-180k yearly est. 12d ago
CEO - Life Science Startup
Workforce Genetics
Managing director job in Richmond, VA
Activation Capital launched Pioneer Connect, a program designed to unite entrepreneurs, innovators, and a pipeline of commercializable technologies to increase the portfolio of durable startup life science companies in the Richmond region. This initiative seeks to (i) accelerate startup formation and (ii) create opportunities for startups to form in Richmond, whereas they otherwise might not. Pioneer Connect is designed to achieve two outcomes:
· Optimize the commercialization of regional intellectual property (IP)
· Increase the portfolio of regional life science startups to enhance the realization of key metrics, such as job creation and capital attracted.
Pioneer Connect includes a support package for startup leaders willing to locate or start companies in the Richmond area.
This incentive is implemented as an individual/employment contract service to Activation Capital - in essence, we will engage life science leaders to start a company in the region and provide deliverables and status reports as requirements to submit invoices. This is not a grant or investment.
The contract can be terminated if the leader fails to perform.
The following represent scenarios for which we think Pioneer Connect will be implemented:
· An experienced local entrepreneur is contemplating a startup life science company, and Pioneer Connect provides resources that lower barriers to company formation
· An experienced remote entrepreneur is incentivized by Pioneer Connect to start a company in Richmond
· An academic researcher interested in starting a company needs an experienced entrepreneur or operational expert,t and Pioneer Connect facilitates this relationship
· An experienced entrepreneur wants to license university IP, and Pioneer Connect enables this to occur in Richmond
Responsibilities
The Pioneer is to serve as a key operations lead on a new startup and/or technology.
Under this agreement, the Contractor will be responsible for the following:
· A reasonable dedication of time and energy to understanding the key technology and its development
· A willingness to listen to and follow guidance from Activation Capital and its associated professionals
· Providing weekly communications on progress, including monthly reports
· A commitment to pursue grants and investment funding to sustain and advance the technology
· Participating in Activation Capital sponsored acceleration programming
During the Pioneer Connect six-month support period, the Pioneer will aim to attain the following milestones:
· Negotiate a licensing agreement for technology of interest from a federal or university lab
· Register the company in Virginia, with operations based in Richmond
· Develop a commercialization plan and go-to-market strategy
· Identify non-dilutive funding opportunities and submit at least one application
· Establish connections with potential investors to secure institutional investment for future funding rounds
Additionally, the Pioneer will assume the following responsibilities:
· Define and document milestones during the support period
· Provide monthly reports on technical and administrative progress
· Pursue grants and investment funding to sustain and advance the technology
· Provide leadership as it pertains to the development of technology, staff, and company
· Maintain presence in the Richmond region for the duration of the support period
· Work diligently to retain the company in the region long term
Required Qualifications
· Ten years of experience with business operations related to a scientific enterprise
· Profit and Loss management in a corporate environment or management consulting
· Success with dilutive/non-dilutive capital attraction
· Startup or small company experience
Preferred Qualifications
· Advanced degree in science, business, or legal
· Successful exit of a startup/small business
· Network of investor contacts
$134k-252k yearly est. 18d ago
CEO
Fahrenheit Advisors 4.1
Managing director job in Richmond, VA
Fahrenheit Advisors is proud to be leading the search for the next CEO of Communities in Schools in RichmondVA. This is an incredibly high-impact role leading a well-respected and highly functioning organization doing critical work in Richmond and Henrico public school systems.
Position Summary
Communities In Schools of Richmond (CIS Richmond) seeks a visionary, community-rooted, and equity-driven leader to serve as its next President & CEO. The CEO will lead a trusted, high-impact organization that partners with Richmond and Henrico public schools to surround students with a community of support, empowering them to stay in school and achieve in life. The CEO will be responsible for executing a bold five-year strategic plan focused on deepening student-centered services, expanding regional reach, and strengthening organizational sustainability. This position reports to the Board of Directors and is based on-site in a beautiful office in Richmond, Virginia. This position reports to the Board of Directors and is based on-site in a beautiful office in Richmond, Virginia. CIS is currently serving 20,000 students / 2,400 case managed across 42 schools with their dedicated team of 65. This CEO will be responsible for a $5.3M budget.
Key Responsibilities
Strategic Leadership & Vision
Lead the implementation of CIS Richmond's 2023-2028 Strategic Plan, ensuring alignment with mission, values, and measurable outcomes.
Champion a student-centered service delivery model that integrates social-emotional development, data-informed practices, and long-term engagement.
Foster a culture of innovation, empathy, and excellence across the organization.
Relationship Building & Community Engagement
Build and sustain trust-based relationships with school district leadership, principals, families, donors, city and county officials, and community partners.
Serve as a connector across sectors to broker resources and drive collective impact.
Represent CIS Richmond as a credible, visible, and respected voice in education and youth development.
Fundraising & Advocacy
Lead fundraising strategy in partnership with the development team, maintaining and growing relationships with public and private funders.
Advocate for CIS Richmond with city council, school boards, and other government entities to secure appropriations and policy support.
Leverage board relationships and networks to expand philanthropic and strategic partnerships.
Operational Excellence
Oversee day-to-day operations, ensuring program fidelity, financial health, and staff well-being.
Build and maintain a high-performing, mission-driven team with a strong culture of trust, recognition, and accountability.
Ensure compliance with all regulatory, financial, and data reporting requirements.
Board Relations
Partner with the Board of Directors to set strategic direction, monitor progress, and cultivate a culture of philanthropy and governance.
Engage board members in meaningful ways, including potential reactivation of school-based partnerships.
Candidate Profile
Required Experience & Skills
Proven leadership experience in education, nonprofit management, or a related field, ideally with urban school systems or trauma-informed youth services.
Demonstrated success in fundraising, advocacy, and stakeholder engagement.
Deep understanding of Richmond's racial, political, and educational landscape-or similar urban contexts
Politically savvy and comfortable navigating government systems and community dynamics.
Strong operational and financial management skills, including HR oversight and data-informed decision-making.
Preferred Qualifications
Undergraduate and graduate degree required
Minimum of 7+ years of executive leadership experience.
Experience working with public schools, especially in Virginia.
Commitment to diversity, equity, and inclusion in all aspects of leadership.
Empathetic, accessible, and hands-off management style that empowers staff and honors their lived experiences.
Personal Attributes
Passionate about youth and education.
Bold, optimistic, and resilient.
Excellent communicator and relationship builder.
Not seeking a stepping-stone-committed to long-term impact.
While the CEO role demands high visibility and availability-including evenings and weekends-the organization prioritizes a healthy work-life balance for staff and expects the CEO to lead with empathy and respect for those boundaries
$148k-245k yearly est. 60d+ ago
VP Of Operations
Externalcareersitewatscoventures
Managing director job in Richmond, VA
Duties and Responsibilities:
· Be a role model for the Company culture.
· Accountable for strategic planning and execution of the Division's short and long term sales and operations goals and objectives.
· Secure maximum market share and sales dollars consistent with established sales policies and programs.
· Develop market strategies and solicit new accounts and dealers.
· Provide leadership to Regional management team to ensure consistent execution of all sales and operational objectives and processes.
· Accountable for setting targets for direct reports and articulate a clear vision on the challenges and opportunities facing the Division.
· Take proactive approach to sales development and problem solving.
· Manage, motivate, measure and increase production of Regional Managers, Territory Managers and Sales Center Managers.
· Provide instruction, training and guidance to the operations of Sales Centers; including Warehouse, Receiving/Shipping, Delivery, Fleet Drivers, Showroom, Warranty, Counter Sales and Inside Sales personnel.
· Assist in resolving customer relations problems with both dealers and end users when necessary.
· Responsible for Division's P&L, financial results and ensuring all costs are within budgetary requirements.
· Review analysis of activities, costs, operations and forecast data to determine Division progress toward stated goals and objectives.
· Manage budget and control expenses to maximize EBIT.
· Perform other duties as assigned.
In addition to the above responsibilities, this individual is held accountable for all other duties as assigned.
Required Qualifications
· Minimum 10 years of progressive, senior sales and operations leadership role in the HVAC industry and product lines associated with HVAC; experience managing wholesale HVAC equipment supply houses.
· Proficiency in air conditioning, heating and ventilation equipment at a wholesale distribution level.
· 5 years of experience in residential and commercial contractor relationships.
· Proven success in sales, marketing, operations and leadership roles.
· Proven success in managing and mentoring other employees while establishing sales and operational goals.
· Demonstrated ability to attract and retain top talent and build high performing teams.
· Strong interpersonal skills including sales, problem solving and customer service are absolutely required.
· Ability to analyze sales and market data.
· Strong experience managing P&L's and working effectively across diverse functions within a business.
· Capable of working in a fast paced environment with skills to multi-task on different levels.
· Demonstrated strategic, management, analytical, organizational and team development skills.
· Ability to give quality presentations.
· Ability to work independently, but meet assigned goals and objectives in designated time frames.
· Must possess the attitude of wanting to learn, teach and lead.
· Proficient in Microsoft Office products.
· Ability to travel as required.
· Bachelor's Degree in Business or related field; Master's Degree preferred.
Work Environment
Details
Travel Required
Ability to Travel as Required
Work Schedule May office out of one of our Sales Centers.
Physical Demands Demand Frequency
Sedentary - Lifting 0-10 pounds Occasional
Light Lifting - 10-20 pounds Occasional
Moderate Lifting - 20 to 50 pounds Never
Heavy Lifting - 50 to 100 pounds Never
Pulling/Pushing, Carrying Never
Reaching or working above shoulder Never
Walking Frequent
Standing Frequent
Sitting Frequent
Stooping Never
Kneeling Never
Repeated Bending Never
Climbing Never
Desk Work/Computer use/Telephone use Constant
Operating a motor vehicle Frequent
Operating a commercial vehicle Never
Operating warehouse equipment, forklift, baseloid lift etc Never
Other - Talk, Drive, visit customers etc. Frequent
EEO Statement
Watsco and its subsidiaries are an Equal Opportunity Employer and do not discriminate on the basis of
age, color , race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace
where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of
merit, qualifications and competence.
$125k-210k yearly est. 3d ago
Director of Operations, Commercial Real Estate Brokerage
Thalhimer 3.2
Managing director job in Glen Allen, VA
We are seeking a strategic and results-driven Director of Operations, Brokerage to oversee and optimize brokerage operations across multiple markets and corporate offices. This senior leadership role partners closely with the President and Managing Brokers to drive operational excellence, financial performance, and scalable growth across the brokerage platform.
Key Responsibilities
Lead and manage brokerage operations, administrative, research, and marketing teams.
Develop and implement standardized processes, procedures, and playbooks across markets.
Partner with leadership on annual business planning, budgeting, forecasting, and expense oversight.
Establish operational KPIs, dashboards, and reporting to support decision-making.
Drive CRM adoption (Salesforce/Apto) and pipeline tracking across brokerage teams.
Oversee facilities management, licensing, compliance, and risk mitigation.
Support business development initiatives, market integrations, and recruiting efforts.
Champion a culture of accountability, operational excellence, and continuous improvement.
Qualifications
Bachelor's degree preferred.
10+ years of operations leadership experience, ideally in commercial real estate or a related industry.
Strong financial acumen with experience managing budgets and P&Ls.
Proven ability to scale operations across multiple locations.
Advanced CRM and Microsoft Office 365 proficiency.
Excellent leadership, communication, and problem-solving skills.
Why Join Us
Senior leadership role with enterprise-level impact
Direct partnership with executive leadership
Opportunity to shape brokerage operations across growing markets
Cushman & Wakefield | Thalhimer is an Equal Opportunity Employer
$117k-192k yearly est. 32d ago
BH Hospital Chief Executive Officer
DHRM
Managing director job in Richmond, VA
Title: BH Hospital Chief Executive Officer
State Role Title: Gen Admin Manager III
Hiring Range: Up to $160,000
Pay Band: 7
Recruitment Type: General Public - G
Job Duties
The Virginia Department of Behavioral Health and Developmental Services (DBHDS) seeks accomplished and visionary healthcare executives to serve as the leader of Southern Virginia Mental Health Institute (SVMHI), a 72-bed inpatient psychiatric hospital in Danville, Virginia. Accredited by The Joint Commission and certified by CMS, this facility provides specialized psychiatric treatment to a diverse adult patient population, including both civil and forensic individuals. As a vital component of the Commonwealth's state hospital system, Southern Virginia Mental Health Institute is dedicated to delivering high-quality, recovery-focused care. In partnership with fellow hospital leaders, you will advance efforts to modernize and standardize care practices, promoting excellence throughout the continuum of behavioral health services.
Danville, Virginia, offers an exceptional quality of life characterized by a welcoming community, affordable living, and rich cultural and recreational opportunities. Situated along the scenic Dan River, the city boasts beautiful parks, vibrant arts scenes, and a historic downtown district with unique shops and eateries. Danville's strategic location provides easy access to major highways and nearby urban centers, while maintaining a small-town charm. The city's commitment to education and workforce development supports a dynamic and growing economy, making it an attractive place for professionals and families alike.
In the role of Chief Executive Officer (CEO), you will oversee a multidisciplinary, high-performing team committed to delivering compassionate, person-centered care to adults with complex behavioral health challenges. This leadership position demands a results-oriented executive with demonstrated success in managing multifaceted healthcare organizations. Your responsibilities will include optimizing operational performance, achieving key clinical and financial goals, fostering outstanding patient care, and guiding sound business strategies to support the hospital's mission and sustainability.
Key responsibilities include:
• Leadership & Strategic Oversight: Oversee all aspects of hospital administration, including strategic planning, operations, human resources, finance, and quality improvement. Drive initiatives to enhance patient outcomes, operational efficiency, and financial performance. Ensure the hospital meets key performance metrics and quality standards while fostering a culture of excellence and safety.
• Operational Excellence: Oversee and manage the administrative and business operations of a complex, multi-faceted hospital. Ensure the delivery of high-quality, trauma-informed, recovery-oriented care that meets the unique needs of civil and forensic patients. Collaborate with stakeholders to optimize workflows, reduce barriers to care, and maintain compliance with state and federal regulations.
• Workforce Development: Build and cultivate a dynamic, engaged workforce through effective recruitment, training, and development programs. Lead multidisciplinary teams of behavioral health clinicians, professionals, and administrative staff to create a culture of teamwork, accountability, and employee engagement.
• Collaboration & Partnership: Provide effective leadership to a network of diverse groups, including public and private community-based treatment programs and providers. Work closely with other leaders within the state hospital system, community providers, law enforcement, judicial entities, and advocacy groups to ensure a comprehensive approach to behavioral health care delivery. Actively participate in statewide planning efforts to advance best practices across the healthcare continuum.
• Financial & Performance Management: Oversee the hospital's $30 million annual operating budget, ensuring fiscal responsibility and financial sustainability. Analyze and synthesize large amounts of data to develop logical conclusions, recommendations, and solutions for enhancing operational performance. Drive cost-effective, data-driven decision-making while maintaining high standards of care.
• Innovation & Quality Improvement: Lead initiatives to drive quality improvement, with a focus on patient safety, evidence-based practices, and continuous performance enhancement. Guide the hospital through initiatives to achieve and maintain Centers for Medicaid and Medicare (CMS) deemed status certification.
• Policy Interpretation & Implementation: Interpret and apply policy effectively, ensuring alignment with state regulations, accreditation standards, and best practices. Support the implementation of new policies and procedures to improve patient care and operational efficiency.
This is a unique opportunity to lead a distinguished hospital within the Commonwealth's state hospital system and make a lasting impact on the lives of individuals requiring specialized care. If you are an experienced healthcare leader with a passion for improving the lives of those with complex behavioral health needs, we encourage you to apply.
Minimum Qualifications
• Leadership Experience: Significant experience in the management and administration of a behavioral health organization, with a progressive career trajectory in healthcare leadership.
• Expertise in Behavioral Health: In-depth knowledge of trauma-informed, recovery-oriented care, as well as strategies for managing forensic populations and meeting the specific needs of civil and forensic patients.
• Operational Acumen: Proven ability to lead and manage multifaceted healthcare operations, with a strong focus on financial management, workforce development, and achieving operational goals. Experience with budget oversight, fiscal management, and efficient operations is essential.
• Strategic and Visionary Thinking: Expertise in strategic planning, change management, and systems thinking, with a demonstrated ability to drive large-scale improvements across an organization.
• Collaboration and Stakeholder Engagement: Ability to lead and effectively communicate with diverse groups, including facility staff, consumers, families, advocacy organizations, elected officials, and community-based providers. Experience in fostering collaboration across multi-disciplinary teams and external partners.
Additional Considerations
• Criminal Justice & Forensic Care: Prior experience with executive leadership in programs for individuals with criminal justice involvement or forensic status is highly desirable.
• Healthcare Management Experience: Prior experience in inpatient behavioral health hospital leadership, particularly in forensic and geropsychiatric care, is a significant advantage.
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
For consideration, interested applicants must apply by completing the online application and/or submit a resume. However, emailed, faxed, and hand-delivered applications and/or resumes will not be accepted. Applications must be submitted by 11:55 p.m., on the listed closing date. Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act.
DBHDS welcomes all applicants authorized to work in the U.S. For more information on how to seek this authorization, please refer to Working in the United States or contact the U.S. Citizenship and Immigration Services office directly.
For any technical assistance with the jobs.virginia.gov website, please contact **********************************.
Contact Information
Name: ShaKiera Miles
Phone: N/A
Email: ********************************* - Inquiries Only/No Submissions, to include resumes.
In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at ************.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
$160k yearly 4d ago
Director of Support Operations
Incharge Energy
Managing director job in Richmond, VA
The Opportunity
InCharge Energy is seeking a Director of Support Operations to lead and grow our support organization, including call center operations, while driving operational excellence and a customer-first approach. This role is critical in ensuring timely, professional, and effective resolution of customer issues across hardware, software, and network systems. The ideal candidate brings a blend of people leadership, operational process improvement skills, and technical knowledge to foster a high-performing, customer-centric support organization.
This is an excellent opportunity for an experienced leader who thrives in a fast-paced environment and is passionate about delivering an outstanding customer support experience while building and mentoring a growing team. This role reports to the VP of Support Operations. This is a full-time position and requires daily presence in the Richmond, VA office.
What You'll Do
Develop and execute strategies to enhance the effectiveness and efficiency of support operations, including in-house and outsourced call center operations
Oversee support systems, tools, and processes to ensure seamless customer interactions across all support channels
Lead, mentor, and scale a high-performing support operations team
Analyze support metrics and KPIs to identify trends, drive data-driven decisions, and implement improvements
Collaborate cross-functionally with product, engineering, customer success, and service teams to ensure alignment and issue resolution
Implement best practices for workforce management, quality assurance, and training programs
Optimize self-service channels and automation initiatives to reduce inbound demand while enhancing customer satisfaction
Manage the support operations budget, ensuring cost-effectiveness while maintaining service excellence
Provide strategic oversight and performance management for outsourced and offshore support partners, ensuring service levels and quality standards are consistently met
Lead and align Network Operations Center (NOC) activities to ensure proactive monitoring and effective escalation across hardware, software, and network systems
Oversee asset management and dispatch operations to support timely and efficient issue resolution
Establish clear operating models, SLAs, and accountability frameworks across support operations and partner teams
Your Experience and Capabilities
8+ years of experience in customer support operations or a similar role, with at least 3 years in a leadership position
Proven track record in building and scaling support operations, including call center environments, in a fast-paced organization
Experience managing outsourced or offshore support teams and vendors
Demonstrated experience overseeing or partnering closely with Network Operations Centers (NOC), dispatch, and asset management teams
Strong analytical skills and proficiency in support platforms and reporting tools (e.g., Salesforce, Power BI)
Strong understanding of end-to-end support operations, from intake and monitoring through dispatch, resolution, and post-incident analysis
Exceptional leadership, communication, and stakeholder management abilities
Experience with workforce management, quality assurance, and process optimization
Customer-focused mindset with a passion for delivering exceptional support experiences
US Salary Range
$145,000 - $175,000 USD
What We Offer
Full-time employees enjoy competitive compensation, yearly bonuses, and benefits package including 401(k) matching contribution, health, dental, and vision, cell phone reimbursement, generous vacation, office meals and snacks, team building events and activities throughout the year.
Equal Opportunity Employer
Employment at InCharge Energy is based solely upon individual merit and qualifications directly related to professional competence. We strictly prohibit unlawful discrimination or harassment on the basis of race, color, religion, veteran status, national origin, ancestry, pregnancy status, sex, gender identity or expression, age, marital status, mental or physical disability, medical condition, sexual orientation, or any other characteristics protected by law. We also make reasonable accommodations to meet our obligations under laws protecting the rights of the disabled.
CCPA disclosure notice here.
$145k-175k yearly Auto-Apply 7d ago
Managing Director, Inland Marine PLL
Markel 4.8
Managing director job in Richmond, VA
What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it.
The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The primary purpose of this position is to lead and implement the strategic development and execution of organizational goals and objectives. Exhibit extensive knowledge of the insurance industry and business operations across assigned product lines with proven success with new product and new business development. Provide leadership, direction and support to underwriting teams and/or direct reports. Is responsible for underwriting, profitability, growth and retention of new and renewal business that is consistent with underwriting strategies. Manage assigned product line(s) to achieve profit, revenue, loss ratio, and expense targets. Ensure effective execution of Best Practices. Develop and maintain relationships with internal resources (PLL, Claim, Premium Audit etc.) to coordinate the services to customers. Demonstrates the ability to build partnerships with other business groups and identifies and delivers customer and product solutions. Maintains an understanding of all Markel products, services and solutions and initiates discussions with other business units as appropriate. Demonstrates the ability to build partnerships with other business groups and identifies and delivers customer and product solutions. Maintains an understanding of all Markel products, services and solutions and initiates discussions with other business units as appropriate.
What you'll be doing:
Delegate underwriting authority to underwriting staff via letters of authority; monitor and revise as appropriate.
Ensure a quality underwriting work product is produced consistent with letters of authority, underwriting strategy, standards, and process.
Assist and oversee product strategy, communication and execution.
Provide leadership, direction and support to underwriting teams. Is responsible for underwriting, profitability, growth and retention of new and renewal business that is consistent with underwriting strategies.
Forward-facing to key external broker partners and clients.
Maximizes individual and team performance.
Drive results through effective communication and leadership.
Responsible for overall performance of the products relative to established growth, profit, and combined ratio targets.
Presents to senior management on key indicators, metrics, and drivers that impact the attainment of business goals.
Acts as a knowledge expert within the company on industry trends related to assigned products and educates the organization on best practices in the market.
Assist and leads the effort in conjunction with PRS to make recommendations on product design, price and development efforts.
Supports the product lines in the analysis of coverage and contract language based on industry accepted policy forms.
Drive accountability/leadership across our initiatives within the Retail/Wholesale Platforms and across all Territories/Regions in the US.
Drive cross-sell opportunities to existing customers and brokers for the US and International platforms through the promotion of the Company's products and services.
Assist in the development and implementation of new products.
Work within our governance framework to ensure compliance.
What we're looking for:
15-20+ years Inland Marine insurance underwriting experience. Recent underwriting leadership or product management experience.
Bachelor's degree in risk management or related field from an accredited University/College.
Broad understanding of claims, actuarial, product development, regulatory and compliance functions.
Strong retail and wholesale broker relationships on a national scale.
Strong interpersonal and management skills, the ability to communicate effectively, and excellent negotiation skills.
Strong analytical skills and excellent problem solving/decision making abilities.
Ability to work extended hours and travel at short notice.
Minimum travel 35%
#LI-SY
#LI-Hybrid
US Work Authorization
US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.
Pay information:
Who we are:
Markel Group (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.
We're all about people | We win together | We strive for better
We enjoy the everyday | We think further
What's in it for you:
In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.
We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at all stages of life.
All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.
Are you ready to play your part?
Choose ‘Apply Now' to fill out our short application, so that we can find out more about you.
Caution: Employment scams
Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that:
All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings.
All legitimate communications with Markel recruiters will come from Markel.com email addresses.
We would also ask that you please report any job employment scams related to Markel to ***********************.
Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.
Should you require any accommodation through the application process, please send an e-mail to the ***********************.
No agencies please.
$115k-152k yearly est. Auto-Apply 39d ago
Deputy Director of Youth Services
Prince William County (Va 4.3
Managing director job in Williamsburg, VA
Are you a visionary leader with a passion for transforming juvenile justice and youth services? Our newly established Office of Youth Services (OYS) is seeking an experienced Deputy Director to lead a diverse portfolio, including a juvenile detention center, temporary juvenile shelters, pretrial services, and diversion programs, as well as to drive the development of innovative, evidence-based prevention and intervention programs. This high-impact role offers you the opportunity to shape policy, manage multi-unit operations, and forge essential community partnerships, all while advancing a mission dedicated to promoting positive youth development. Join us in leading a dynamic team that creates meaningful, lasting change in the lives of at-risk youth and their communities.
ABOUT THIS ROLE:
The Deputy is a strategic leader responsible for overseeing the operations and management of diverse programs within OYS - including juvenile detention centers, shelters, diversion programs, and pretrial services. In this role, the Deputy Director will be responsible for strategic planning, policy development, budgeting, program evaluation, and ensuring compliance with all applicable regulations and best practices. Notably, the position requires hands-on experience in developing and implementing evidence-based prevention and intervention initiatives that support positive youth development. This position requires regular driving throughout the county to conduct facility visits, county programs, and community partner meetings. Some evenings and weekends may be required based on the needs of the organization.
Job duties include but are not limited to:
* Balancing tight budgets, securing sustainable funding
* Adapting to changing policies and community needs
* Leading a multi-agency team in high-pressure or crisis-driven situations
* Managing team performance and resolving conflicts
* Mentorship and team development
* Handling sensitive information and personnel issues
* Professional writing of reports, policies, and presentations to brief senior leadership and stakeholders
* Reviewing, interpreting, and presenting fiscal reports
THE IDEAL CANDIDATE:
The selected candidate must be able to work independently, demonstrate strong professionalism, and maintain accurate documentation in a fast-paced environment. Good experience for this role is demonstrated through clear, measurable results that show a candidate has strengthened youth-serving systems and improved outcomes for at risk and justice involved youth. Strong candidates will have led programs that achieved positive audit findings, reduced safety incidents, improved operational efficiency, and maintained compliance in secure or highly regulated environments. Their experience should reflect the successful implementation of evidence-based interventions that produced better youth outcomes, such as reduced recidivism, higher program completion rates, or improved school engagement. They should also show a record of developing staff, stabilizing teams during high pressure periods, securing funding or grants, and building effective partnerships with courts, schools, law enforcement, and community organizations. In short, good experience is demonstrated by tangible improvements in program performance, youth outcomes, operational stability, and system coordination.
SKILLS AND EXPERIENCE:
A Deputy Director of Youth Services must have strong leadership and operational expertise to effectively oversee our secure juvenile detention facility, less secure emergency shelters, diversion programs, and pretrial services. They should excel in strategic planning, policy development, budgeting, and program development and evaluation while ensuring compliance with regulations and best practices. This role requires experience in stakeholder engagement, advocacy, and crisis management, along with proficiency in data analysis and performance measurement to drive program success. Effective communication and staff mentorship are essential, as is a minimum of five years of leadership experience in youth services or juvenile justice. The ideal candidate has extensive experience in program development and implementation, with a specialization in evidence-based prevention and intervention initiatives. They possess a deep understanding of legal frameworks, expertise in securing funding, and a proven ability to foster community partnerships that strengthen services and support system-wide improvements.
MINIMUM EDUCATION, TRAINING, AND EXPERIENCE:
High school diploma or GED, plus at least eight (8) years of experience working with youth in any combination of the following areas:
* Community-based prevention or intervention programs
* Residential facilities
* Youth mentoring or afterschool programs
* Developing community partnerships that support youth development.
PREFERENCES:
Given that the Office of Youth Services is a newly established agency with plans to expand its services and deepen community support, the ideal candidate should hold a bachelor's degree in criminal justice, social work, psychology, public administration, or a related field, and bring strong leadership and operational skills. They should have proven experience managing both residential and non-residential programs, including developing, implementing, and refining services that respond to youth and community needs. The role requires excellent professional communication, staff mentorship, stakeholder engagement, and crisis management abilities, along with a solid background in funding acquisition, legal and regulatory compliance, and building effective community partnerships.
A minimum of five years of leadership experience in youth services or juvenile justice is preferred, ensuring that the candidate can drive systemic improvements and position the agency as a leader in youth service delivery.
Additional Preferences Include:
* Bachelor's degree in criminal justice, social work, psychology, public administration, business law, or similar focus.
* Experience leading or contributing to annual budget planning cycles.
* 3 years' experience initiating new youth-focused prevention or intervention programs; Experience managing multiple residential or community-based youth programs (2-4 programs).
* 3 years' experience establishing community partnerships, such as Faith-based organizations, Schools or school districts, Mental/behavioral health providers, Youth mentoring or afterschool programs, Local businesses or workforce development agencies.
* 3 years' experience in professional communication and presentation in a public meeting environment.
* 3 years' experience supporting Director-level leadership.
* 5 years' experience in the leadership of youth services or juvenile justice programs.
* 8 years of progressively responsible management experience, including supervision, budgeting, and program or operational oversight.
* Excellent professional correspondence experience to include writing and reviewing policy documents, budget materials, formal written and electronic letters.
* Bilingual (English/Spanish).
WORK LOCATION & SCHEDULE REQUIREMENTS:
This is a full-time, in-person position located in Prince William County. The typical schedule is Monday through Friday, from 8:30 AM to 5:00 PM. It is classified as exempt and requires occasional evening meetings, as well as availability during evenings and weekends when needed, particularly in response to public emergencies. Candidates will be familiar with Emergency Management response within Human Services.
SPECIAL REQUIREMENTS:
* Proficiency in Microsoft 365 Office Suite applications is a must.
* Able to effectively speak English in public without fear/anxiety.
* Able to read and understand written information in English that addresses legislative, programmatic, financial, etc., rules and regulations.
* Able to write professionally and proofread for content, grammar, and style.
* Able to communicate effectively and professionally with all levels of staff, the public, individual customers, and elected officials.
* Able to drive and provide own transportation (mileage reimbursed).
* Able to occasionally travel overnight.
In accordance with Department of Juvenile Justice regulations, the selected candidate will be required to pass a pre-employment background check, include criminal local/state/federal clearance, prior to receiving a final offer.
All Office of Youth Services (OYS) Leadership roles are required to provide emergency human services work in the event of an emergency disaster.
A valid driver's license is required, and the incumbent must be able to operate a county vehicle as needed.
The selected Candidate is required to complete a Statement of Economic Interests pursuant to Va. Code §§ 2.2-3114, 2.2-3115, and 2.2-3116.
HIRING SALARY RANGE: $139,330.10 - $167,193.00
We also offer great benefits, including:
* Retirement from the Virginia Retirement System (VRS)
* 401a and 457 retirement savings and investment plans
* Paid Annual Leave
* Paid Personal Leave
* Paid Sick Leave
* Paid Holidays
* Optional Group Medical and Dental Health Plans
* Optional Group Life Insurance
* An Employee Assistance Program (EAP)
* Career Development Opportunities
Full-time positions with Prince William County Government qualify for Public Service Loan Forgiveness (PSLF). For more information on PSLF, please click here: PSLF.
NOTE: The above position description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department. To view the class description in its entirety, click here.
Prince William County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
SEE YOURSELF HERE!
How much does a managing director earn in Richmond, VA?
The average managing director in Richmond, VA earns between $76,000 and $245,000 annually. This compares to the national average managing director range of $72,000 to $233,000.
Average managing director salary in Richmond, VA
$137,000
What are the biggest employers of Managing Directors in Richmond, VA?
The biggest employers of Managing Directors in Richmond, VA are: