Member service representative jobs in Albany, GA - 133 jobs
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Member Service Representative
Customer Service Representative
Customer Service Specialist
Service Advisor
Service Specialist
Center Specialist
CUSTOMER SERVICE REPRESENTATIVE
The Staffing People
Member service representative job in Leesburg, GA
THE CUSTOMER SERVICEREPRESENTATIVE WILL BE WORKING IN AN OFFICE. THIS PERSON WILL BE COMPLETING PAPERWORK, DATA ENTRY, AND PROVIDING EXCEPTIONAL CUSTOMER SERVICE.
Job Responsibilities:
Maintain a positive, empathetic and professional attitude at all times. Respond directly to customer inquiries. Communicate with customers through various means. Acknowledge and resolve customer complaints. Process orders and requests. Communicate and coordinate with colleagues as necessary. Provide feedback on the efficiency of the customer service process. Ensure customer satisfaction. Data entry. Completing reports and/or correspondence. Utilizing computers, computer software and office equipment. All other duties as assigned.
$25k-32k yearly est. 3d ago
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Customer Service Parts Specialist
Outdoor Network
Member service representative job in Albany, GA
Job DescriptionDescription:
Come work at Outdoor Network and join an energetic team of individuals who are passionate about outdoor activity and DIY repair. Our online brands - including Partzilla.com and Boats.net - have collectively shipped over 5 million orders worldwide. Our dealerships - including Boater's World and Powersports Plus - have sold thousands of new and used boats, motors, motorcycles and ATVs nationwide.
We take great pride in knowing we provide outdoor enthusiasts the best possible prices on motorcycles, ATVs, boats, snowmobiles, jet skis, riding mowers - and more - whether you need just the parts, or a whole new machine.
If you're hard-working and dedicated to great customer experiences, Outdoor Network is an ideal place to further your career. Apply today!
MORE ABOUT THE POSITION
As a remote Parts Specialist, you will help customers find and buy powersports and marine parts and accessories from our industry-leading websites: Partzilla.com and Boats.net. This exciting role requires demonstrable mechanical aptitude. Motorcycle, ATV, and/or Marine outboard mechanics, as well as enthusiasts are encouraged to apply!
Requirements:
Parts Counter/Advisor experience
Demonstrable mechanical ability
Excellent customer-centric problem-solving skills
Expert listening and communication skills
Ability to articulate verbally
Basic / Intermediate computer skills
Preferred Qualifications:
Bilingual
Call Center experience
More about the Outdoor Network
Outdoor Network is a premiere dealer and distributor powerhouse with over 20 years of experience in the powersports and marine industry. Current staff size at Outdoor Network exceeds 250 employees, and the organization has twice received the Inc.'s Fastest Growing Company Award. Outdoor Network is a parent company that includes ecommerce websites - Partzilla.com and Boats.net - as well as our five brick and mortar dealerships spread across the United States. Dieseloutboards.com is also a proud member of the Outdoor Network family.
$25k-33k yearly est. 15d ago
Service Advisor
Southern Tire Mart at Pilot LLC 4.1
Member service representative job in Albany, GA
Job DescriptionKey Responsibilities:
Greet customers in a professional, courteous, and friendly manner.
Clearly explain available services, current promotions, and special offerings such as free vehicle inspections.
Create, manage, and update service tickets within the system accurately.
Coordinate repair schedules with technicians and ensure timely communication with customers regarding job status.
Discuss costs, timelines, and any additional work needed in a transparent and customer-friendly way.
Process payments and complete necessary paperwork upon service completion.
Maintain accurate, up-to-date service records and documentation.
Keep the front counter area clean, organized, and welcoming.
Ensure every customer interaction reflects Southern Tire Mart's high standards of service.
Requirements:
High school diploma or GED required.
Must be at least 18 years old and able to pass a pre-employment drug screen.
Previous experience in sales, service writing, or customer service preferred.
Strong verbal and written communication skills.
Ability to multitask and stay organized in a fast-paced environment.
Basic computer skills and familiarity with POS/service management systems.
Knowledge of automotive or commercial tire services is a plus.
Benefits:
401(k) with company match
Health, Dental, Vision, and Life Insurance
Paid Time Off (PTO)
Paid On-the-Job Training
Career advancement opportunities
Why Join Southern Tire Mart?
#1 Commercial Tire Dealer in the U.S. since 2008
#1 Truck Retreader in North America since 2007
#1 North America Commercial Tire Dealer since 2012
Family-owned company with a culture rooted in service excellence
$35k-48k yearly est. 1d ago
Customer Service Parts Specialist
Outdoor Life Network 4.2
Member service representative job in Albany, GA
Come work at Outdoor Network and join an energetic team of individuals who are passionate about outdoor activity and DIY repair. Our online brands - including Partzilla.com and Boats.net - have collectively shipped over 5 million orders worldwide. Our dealerships - including Boater's World and Powersports Plus - have sold thousands of new and used boats, motors, motorcycles and ATVs nationwide.
We take great pride in knowing we provide outdoor enthusiasts the best possible prices on motorcycles, ATVs, boats, snowmobiles, jet skis, riding mowers - and more - whether you need just the parts, or a whole new machine.
If you're hard-working and dedicated to great customer experiences, Outdoor Network is an ideal place to further your career. Apply today!
MORE ABOUT THE POSITION
As a remote Parts Specialist, you will help customers find and buy powersports and marine parts and accessories from our industry-leading websites: Partzilla.com and Boats.net. This exciting role requires demonstrable mechanical aptitude. Motorcycle, ATV, and/or Marine outboard mechanics, as well as enthusiasts are encouraged to apply!
Requirements
Parts Counter/Advisor experience
Demonstrable mechanical ability
Excellent customer-centric problem-solving skills
Expert listening and communication skills
Ability to articulate verbally
Basic / Intermediate computer skills
Preferred Qualifications:
Bilingual
Call Center experience
More about the Outdoor Network
Outdoor Network is a premiere dealer and distributor powerhouse with over 20 years of experience in the powersports and marine industry. Current staff size at Outdoor Network exceeds 250 employees, and the organization has twice received the Inc.'s Fastest Growing Company Award. Outdoor Network is a parent company that includes ecommerce websites - Partzilla.com and Boats.net - as well as our five brick and mortar dealerships spread across the United States. Dieseloutboards.com is also a proud member of the Outdoor Network family.
$22k-28k yearly est. 51d ago
Customer Service Representative
Whatley Oil LLC
Member service representative job in Shellman, GA
Responsible for day to day interactions with customers and staff. This includes but is not limited to:
Cash Register Operations
Stocking and Inventory
Housekeeping
Deli
This is a part time position with no more than 28 hours a week. This position will be mostly nights and weekends.
$25k-32k yearly est. Auto-Apply 60d+ ago
Customer Service Representative - Albany, GA
Kedia Corporation
Member service representative job in Albany, GA
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools used in this occupation:
Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS
Technology used in this occupation:
Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences.
AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
$25k-32k yearly est. 60d+ ago
Virtual Customer Service Representative
Meron Financial Agency
Member service representative job in Albany, GA
Why Meron Financial Agency?
Are you working hard but not getting paid what you're worth? Or maybe you're earning well but sacrificing your time, freedom, and peace of mind?
At Meron Financial Agency, we believe you can have both: financial success
and
a life you love.
We're not just building careers-we're building leaders, entrepreneurs, and legacies. Whether you're brand new to the industry or a seasoned pro, we'll give you the mentorship, tools, and proven system to help you grow without limits.
And the best part? No cold calling. You'll only connect with people who already asked for help protecting their families.
Why Agents Choose Us
Leads - No chasing, no begging
Ownership Pathway - Build your own agency
Hands-On Mentorship - Learn directly from top leaders
Cutting-Edge Tech & Training - Work smarter, not harder
Incentive Trips & Recognition - See the world while being celebrated
Partnerships with 60+ A+ Rated Carriers (Foresters, Mutual of Omaha, Transamerica, Americo, and more)
The Bigger Picture
Performance bonuses and capital opportunities
True work-life balance-design your schedule, your way
Passive income and long-term wealth-building options
A culture where people come first
What You Can Expect
Commission-Only with
uncapped earning potential
Average new agents earn $800-$1,200 per policy
Part-Time: $50K+ your first year
Full-Time: $80K-$300K+ your first year
Agency Owners: $200K-$500K+ annually in system-driven income
What We're Looking For
Driven, coachable individuals who want to make a real impact
Must live in the U.S.
Must be a U.S. citizen or legal/permanent resident
Don't just dream it-build it. Apply today and start creating the freedom, impact, and income you deserve.
$25k-32k yearly est. Auto-Apply 13d ago
CSR Deli
Perry Brothers Oil
Member service representative job in Americus, GA
- Prior Food Service and SafeServ Preferred.
- Ability to work in a fast paced environment.
Excellent Customer Service Skills required.
Always be a team player, works well with others.
Food preparation, Customer Interaction and Facility Cleanliness are key responsibilities for all shifts.
- Must be able to stand through most of shift, as breaks depend on customer density.
- Basic understanding of computers.
- Accomplish store goals and objectives.
- Attention to cleanliness.
$25k-32k yearly est. 17d ago
Customer Service Representative
Labor Finders 4.0
Member service representative job in Albany, GA
Job Description
This position is responsible for providing comprehensive customer service related to utility accounts, billing, and services. Key duties include responding to inquiries, complaints, and requests for service, assisting with account discrepancies, setting up new accounts, processing account closings and transfers, and monitoring delinquent accounts. The employee also enters and reviews utility account data, generates bills, processes adjustments, handles extensions of service, and manages write-offs or collections as necessary. Bilingual assistance is provided to customers as needed, and the employee may refer customers to external agencies for additional support with utility payments or services.
In addition, the role involves maintaining accurate departmental records and documentation, including work orders, utility bills, forms, reports, and correspondence. The employee operates computers and software to enter, retrieve, and analyze data, prepares reports, and monitors trends in departmental operations. Communication with supervisors, coworkers, other city departments, outside agencies, contractors, and the public is essential to coordinate work, resolve issues, and provide assistance. The position also includes participating in training, meetings, and workshops, as well as providing backup support to other employees or departments as needed, performing related duties to ensure efficient utility operations.
Please call us at ************ or come by Labor Finders at 2401 Dawson Rd. Suite B8 Albany, Ga 31707for more information.
Please bring two forms of Identification.
#JAZZ1
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$23k-30k yearly est. 11d ago
Member Service Representative (Full-Time) - MCLB Albany
Navy Federal 4.7
Member service representative job in Albany, GA
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role.
This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.
Experience in building effective relationships through rapport, trust, diplomacy, and tact
Effective research, analytical, and problem-solving skills
Experience working independently and in a team environment
Experience maintaining composure in a high-production and changing environment
Experience navigating multiple systems efficiently and adapt to evolving technologies
Effective skill exercising sound judgment and make informed decisions
Ability to embrace and support change initiatives in a dynamic and continuously evolving environment
Effective verbal and written communication skills to engage with members and colleagues
Working knowledge of deposit and loan products, services, and operational procedures
Experience in customer service, preferably in banking or a financial institution
Desired Qualifications
Working knowledge of deposit and loan products, services, and operational procedures
Experience in customer service, preferably in banking or a financial institution
Hours: Available Monday - Saturday, hours based on business needs.
Location: 814 Radford Blvd Bldg 7500, Albany, Georgia 31704
Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.
*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at
****************************
.
Provide basic counseling on available products and services to meet member needs
Assist members with opening and maintaining deposit accounts, loans, and other financial products
Research and resolve basic account discrepancies and service requests
Identify opportunities to cross-service products and enhance member relationships through education
Understand and comply with all relevant federal and institutional regulations related to financial products and services
Support team members by sharing knowledge and best practices as experience grows
Ensure cash and other negotiable instruments are handled properly and securely
Process routine transactions, including deposits, withdrawals, loan payments, and check cashing
Perform other duties as assigned
$28k-35k yearly est. Auto-Apply 6d ago
Enrollment Services Specialist
Andrew College 3.8
Member service representative job in Cuthbert, GA
Brief Description: The Enrollment Services Specialist serves as a key member of the Enrollment Services team, supporting both recruitment and financial aid operations to ensure a seamless experience for prospective and current students.
$37k-42k yearly est. 28d ago
Customer Service Representative - State Farm Agent Team Member
Michelle McBroom-State Farm Agent
Member service representative job in Blakely, GA
Job DescriptionBenefits:
Licensing paid by agency
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer ServiceRepresentative - State Farm Agent Team Member with Michelle McBroom - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$24k-32k yearly est. 27d ago
Writing Center Specialist
Albany State University 4.0
Member service representative job in Albany, GA
About Us Albany State University is a fully accredited senior unit of the University System of Georgia. Employees receive benefits provided by the University System of Georgia, including, but not limited to, medical and major medical insurance, group life insurance, participation in the Georgia Teachers' Retirement System, Optional Retirement Plan (Faculty and exempt employees only), Social Security and Tuition Assistance Program after six months of employment.
Location
Our West Campus is located at 2400 Gillionville Road, Albany, GA 31707. Our East Campus is located at 504 College Drive, Albany, GA 31705. The Human Resources office for both campuses is located on the West Campus in Building K, Suite 111.
Job Summary
This position is responsible for assisting the Writing Center Coordinator and efforts of the Writing Center for Albany State University's East and West Campuses and the online Center environment, while also providing varied guiding support for Writing Center assigned student workers. The unique needs of each student contribute to the complexity of the position. Success in this position contributes to the successful education of students and to compliance with accreditation standards. This position is funded through grant funding. Continuation of employment is based upon the availability of funds.
Sponsorship is not available for this position.
Responsibilities
This position is responsible for assisting the Writing Center Coordinator and efforts of the Writing Center for Albany State University's East and West Campuses and the online Center environment, while also providing varied guiding support for Writing Center assigned student workers. The unique needs of each stdent contribute to the complexity of the position. Success in this position contributes to the successful education of students and to compliance with accreditation standards. This position is funded through grant funding. Continuation of employment is based upon the availability of funds.
Sponsorship is not available for this position.
Proposed Salary
Salary is commensurate with education and experience.
Required Documents to Attach
Cover letter.
Resume.
Unofficial transcripts.
A list of at least 3 professional references with their contact information.
Knowledge, Skills, & Abilities
* Knowledge of the field of Writing and English.
* Knowledge of Writing and English tutoring principles.
* Knowledge of learning theory and design.
* Skilled in tutoring.
* Skilled in the operation of computers and job-related software programs.
* Skilled in timely decision-making and problem-solving.
* Skilled in interpersonal relations and in dealing with the public.
* Skilled in oral and written communication.
Contact Information
For more information or questions about a job posting, please contact the Office of Human Resources at **************, or by email at *****************. For technical support, please call the USG Service Desk at **************, or by email at ***************.
USG Core Values
The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at **************************************************************************
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at ************************************************
Institutional Values
Excellence
We achieve outcomes of the highest quality, hold ourselves accountable to the highest standard and are committed to continuous improvement in University programs and services.
Respect
We are directed by tenets of ethics, treating other with courteous regard, and being civil in our interactions.
Community
We strive to build community and value a good mindset.
Teamwork
We seek partnerships within the University and community. We practice a supportive spirit that results in the implementation of plans, actions and shared results.
Learning
We cultivate a practice of global pedagogies in a learning environment.
Conditions of Employment
All selected candidates are required to successfully pass a Background Check review prior to starting with Albany State University.
Certain positions may also require the selected candidate to submit to or have:
* a credit check completed for "Positions of Trust" and/or approved departmental purchase card usage
* a motor vehicle report for positions that require driving an Albany State University vehicle
* a successful pre-employment drug test
Equal Employment Opportunity
Albany State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, working, and studying. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the ASU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the ASU community.
For questions or more detailed information regarding this policy please contact the Albany State University Office of Human Resources at **************. For individuals requiring disability-related accommodations for participation in any event or to obtain print materials in an alternative format, please contact the Disability Resource Center at ************.
Other Information
* The work environment is typically performed while sitting at a desk or table. Or while intermittently sitting, standing, or stooping.
* The work is typically performed in an office, lab, classroom, or online environments.
* The employee will occasionally lift objects up to 25 lbs.
* Occasional travel is required to perform duties at either the East or West locations.
$28k-34k yearly est. 3d ago
Sales Customer Service Rep I Baker County
Georgia Farm Bureau 4.5
Member service representative job in Newton, GA
Essential Duties and Responsibilities:
Attend training schools for professional development as required
Process paperwork required for new P&C business/changes
Complete P&C policy applications and change applications for new and existing member policyholders
Schedule appointments
Complete follow-up requests to members on insurance services
Provide quotations for P&C insurance coverages
Conduct other marketing activities as directed
Handle routine correspondence from the Home Office
Accept premium payments for new business and renewals
Prepare, process, review and monitor applications, changes, binders, etc.
Perform in a manner that will prevent errors and omissions
Present a professional appearance
Attend meetings as required
Strive to attain company goals and growth expectations
Additional Responsibilities:
Support Agency Manager and assigned Career Agents in the following duties: ï€
Complete follow-up requests to member policyholders on insurance services ï€
Complete applications ï€
Schedule appointments ï€
Provide P&C quotations for insurance coverages
Ability to handle confidential information, accuracy, and attention to detail.
Ability to relate to and work with various people in a professional manner.
Computer skills and abilities are necessary. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language Skills: Must be able to read, analyze and interpret policies, coverages, regulations, instructions, manuals, and other documents as required.
Education and/or Experience:
High School diploma or GED required
Certificates, Licenses, Registrations: Must have Georgia Insurance License for Property & Casualty.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
EOE M/F/D/V AA
#LI-Onsite
$23k-29k yearly est. 60d+ ago
Customer Service Representative
Ucw Logistics LLC
Member service representative job in Cordele, GA
Union Compress Warehouse of Cordele (UCWC), the largest cotton warehouse in the Southeast is currently hiring for a full-time customer servicerepresentative in the corrugated box division. UCUW is a well established company with excellent benefits. Must have good basic clerical knowledge and computer skills and the ability to communicate effectively both internally and externally. Must be able to pay close attention to details. Previous experience in 3PL and McLeod is a plus. UCWC has a trailer tracking program in place for all trailers used at the facility and the main focus of this position will be to keep track of approximately 300 trailers as well as other duties as assigned.
$25k-32k yearly est. Auto-Apply 60d+ ago
Customer Service Rep (08969) - 550 U.S. Hwy. 84 East
Domino's Franchise
Member service representative job in Cairo, GA
Job Description
Customer ServiceRepresentative
Duties & Responsibilities:
We are looking for Customer ServiceRepresentatives with hustle, personality and people skills. Customer ServiceRepresentatives are responsible for greeting customers, answering phones, providing outstanding customer service.
Your job responsibilities would include (but are not limited to):
Greeting customers and taking orders with a smile!
Operating the cash register and collecting payment from customers.
Making consistent products within Domino's Pizza guidelines.
Maintaining a clean and organized work environment from our customer's viewpoint.
Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards.
What are we looking for?
A fun and friendly person, who is comfortable talking to strangers.
A team player who is punctual and has a positive attitude!
You are at least 16 years of age.
Pass a Criminal Background check.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$24k-32k yearly est. 3d ago
Service Advisor
Vanguard Truck Centers 3.9
Member service representative job in Tifton, GA
Are you looking for a fulfilling career with a successful company that is growing and profitable? At Vanguard Truck Centers we invest in our people and recognize that our employees are our greatest assets. We are seeking talent that is driven with a great attitude, has a desire for success, team-oriented and are ultimate leaders.
Mission: To lead the industry in consistently meeting or exceeding our customer's expectations in the pursuit of profitable growth.
Values:
- To protect our integrity first
- To promote ingenuity and challenge everything
- To develop people
- To pursue excellence
The Company: Our strength is in our people and teamwork.
Vanguard Truck Centers owns and operates full service commercial truck centers in the United States. Our unique footprint allows us to provide a diverse range of products and services across many industries, and across the country.
Vanguard Truck Centers is a Successful Company that is Growing and Profitable!
BENEFITS
- Competitive salary
- 401k with employer match (after 3 months of employment)
- Medical, dental, and vision insurance
- Employer paid STD and Basic life
- Optional life and LTD
- Flexible Spending Account
- PTO Paid Time Off program
- Career Advancement Opportunities
RESPONSIBILITIES
Exercise Vanguard established Processes and Procedures.
Initiate customer repair using the Certified Uptime Center process (JPRO).
Monitor customer repair process from initiation to close.
Manage customer communication including relaying initial diagnosis, estimates, repair approvals and timely status updates.
Manage internal / departmental communications to insure timely and smooth repair event.
Drive service sales by capitalizing on upsell opportunities.
Review Repair Order prior to close and notifying customer to insure accuracy and time and price alignment.
Communicate awareness of the Customer Experience Management survey (CEM).
Daily review of open repair orders with Service Manager as a part of the daily RO close process.
Participate in developmental and assigned training paths.
Maintain Vanguard customer service standards
Engagement in TEAM environment.
Keep work area clean and organized.
Communicate work place or process issues and provide resolution input.
Participate in Service Department meetings.
Assists with the flow of work in the service department.
Qualifications
- 2 years of Service Advisor experience required
- Heavy duty truck experience preferred
- Automotive Service Excellence (ASE) Certifications
- Manufacturer Training
- Valid Driver's License
- Ability to meet insurability requirements
Vanguard Truck Centers afford equal employment opportunity to all qualified employees and applicants for employment and will prohibit discrimination because of race, color, sex, religion, nation of origin, age, handicap or veteran status.
$35k-46k yearly est. 17d ago
Customer Service Representative
Bob's Supply/Atherton Appliance & Kitchens
Member service representative job in Tifton, GA
Benefits:
Opportunity for advancement
Paid time off
Training & development
Founded in 2016, Southern Appliance is in search of a Customer Service Rep / Salesperson As a Customer ServiceRepresentative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees.This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.Specific Responsibilities:
Receive incoming calls in professional and courteous manner
Perform marketing and sales functions to sell additional work and earn business
Complete work orders, return customer calls, and respond to customer complaints
Perform other duties as needed which may include cross-training in related positions
Job Requirements:
Minimum two years admin experience
Strong written and verbal communication skills
Detail-oriented with strong data entry skills
Positive Attitude
Team player who can work independently
Benefits: Benefits package vary by location We are actively interviewing for this position - Apply today and our hiring manager will follow up! Compensation: $500.00 per week
As an appliance repair technician, you'll work with anything from dishwashers to microwaves to dryers. In other words, you'll need to be fairly knowledgeable about large appliances, portable appliances, mechanical work, as well as electrical work.
You'll deal with more than just appliances, though, as a repair technician, you'll have to deal with people, too.
Appliance repair technicians must also have skills in high mechanical aptitude, have impeccable written and verbal communication skills, work adeptly with repair tools, be okay with lifting heavy machinery, and of course, be incredibly skilled in troubleshooting problems.
Are you prepared to start your journey toward becoming an appliance technician?
If so, look through our open positions using the filters above!
This business is independently owned and operated. Your application will go directly to the independent business, and all hiring decisions will be made by the management of said business. All inquiries about employment at this location should be made directly to the location, and not to the United Appliance Servicers Association.
$500 weekly Auto-Apply 60d+ ago
Customer Service Representative
Southern Appliance Sales and Service
Member service representative job in Tifton, GA
Benefits:
Opportunity for advancement
Paid time off
Training & development
Founded in 2016, Southern Appliance is in search of a Customer Service Rep / Salesperson As a Customer ServiceRepresentative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees.This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.Specific Responsibilities:
Receive incoming calls in professional and courteous manner
Perform marketing and sales functions to sell additional work and earn business
Complete work orders, return customer calls, and respond to customer complaints
Perform other duties as needed which may include cross-training in related positions
Job Requirements:
Minimum two years admin experience
Strong written and verbal communication skills
Detail-oriented with strong data entry skills
Positive Attitude
Team player who can work independently
Benefits: Benefits package vary by location We are actively interviewing for this position - Apply today and our hiring manager will follow up! Compensation: $500.00 per week
As an appliance repair technician, you'll work with anything from dishwashers to microwaves to dryers. In other words, you'll need to be fairly knowledgeable about large appliances, portable appliances, mechanical work, as well as electrical work.
You'll deal with more than just appliances, though, as a repair technician, you'll have to deal with people, too.
Appliance repair technicians must also have skills in high mechanical aptitude, have impeccable written and verbal communication skills, work adeptly with repair tools, be okay with lifting heavy machinery, and of course, be incredibly skilled in troubleshooting problems.
Are you prepared to start your journey toward becoming an appliance technician?
If so, look through our open positions using the filters above!
This business is independently owned and operated. Your application will go directly to the independent business, and all hiring decisions will be made by the management of said business. All inquiries about employment at this location should be made directly to the location, and not to the United Appliance Servicers Association.
$500 weekly Auto-Apply 60d+ ago
Customer Service Representative - Albany, GA
Kedia Corporation
Member service representative job in Albany, GA
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
$25k-32k yearly est. 2h ago
Learn more about member service representative jobs
How much does a member service representative earn in Albany, GA?
The average member service representative in Albany, GA earns between $17,000 and $37,000 annually. This compares to the national average member service representative range of $21,000 to $45,000.
Average member service representative salary in Albany, GA
$25,000
What are the biggest employers of Member Service Representatives in Albany, GA?
The biggest employers of Member Service Representatives in Albany, GA are: