Member service representative jobs in Harrisonburg, VA - 298 jobs

Working Title: Customer Service Representative (Part-Time) State Role Title: Administrative and Office Specialist II Position Type: Part-time - Wage / Part-time Salaried Position Status: Part-Time FLSA Status: Non-Exempt: Eligible for Overtime College/Division: Financial Aid and Scholarships Department: 100179 - Financial Aid and Scholarships Pay Rate: Hourly Specify Range or Amount: $15.00 per hour Is this a JMU only position? No Is this a grant-funded position? No Is this a Conflict of Interest designated position? No Beginning Review Date: 1/30/2026 About JMU: At James Madison University (JMU), we're more than just a publicly funded institution - we're a vibrant, welcoming community nestled on a stunning campus where innovation, collaboration, and personal growth thrive. Our mission is to prepare students for a bright future, and we believe that starts with supporting the people who make it all possible: our employees. JMU offers several perks to all employees including: * A Tuition Waiver Program that allows employees to have tuition waived for undergraduate and graduate level courses taken at JMU. * Free Access to the University Recreation Center (UREC): Employees can enjoy facility access and program registration privileges at UREC and University Park. This includes the climbing wall, equipment centers, and group exercise studios. * A variety of voluntary benefits such as Pet Insurance, Identity Theft and Legal Protection Plans, and several other supplemental benefits. * Holiday Breaks: The university is granted 12 holidays a year. * Talent Development Trainings: The Talent Development department offers a wide variety of personal and professional trainings, eligible for all employees to join. At JMU, we believe in Being the Change - and that starts with creating an environment where you can grow, contribute meaningfully, and feel supported every step of the way. Discover what makes JMU a great place to work: bit.ly/JMUEmployment General Information: The Customer Service Representative plays a key role in supporting the financial aid process by serving as a primary point of contact for students, parents, and the general public. This position is responsible for providing guidance on application procedures and eligibility requirements for all types of financial assistance, and for administering aid in accordance with federal, state, and institutional regulations, policies, and procedures. Duties and Responsibilities: * Counsels JMU student/parents and prospective students/parents, advising them of application processes and criteria, federal regulatory issues, status of application, professional judgment, and financial aid eligibility options. * Works closely with other JMU offices (University Business Office, Registrar's Office and Centennial Scholars Program Office) to facilitate the initial and on-going enrollment of students. * Assists students and parents with the completion of FAFSAs, FSAIDs, Master Promissory Notes and Entrance Loan Counseling. * Works closely with loan area as well as the University Business Office. * Works with local high schools and JMU community with requests for presentation and workshops. * Assists with the Financial Aid email box as needed. Qualifications: Required: * Demonstrated oral and written communication skills * Commitment to professional customer service * Exceptional time-management, problem-resolution, and organizational skills * Ability to work independently * Demonstrated accuracy and strong attention to detail Additional Posting Information: Conditions of Employment: Employment is contingent upon the successful completion of a criminal background check. This is a part-time wage position working up to an average of 29 hours per week over the course of a calendar year with no benefits. E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization. EEO Statement: James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status. We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality. Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: **************. Reasonable Accommodation: If you are an individual with a disability and need assistance searching or applying for jobs please contact us at ************** or ************. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.

POSITION MISSION: Provide high quality customer service through accurate, timely, and professional responses relative to researching and answering billing, payment and policy questions, providing coverage advice and premium change pricing, and processing policy changes. Assess customer needs, service insurance policies, collect confidential client information, prepare reports and maintain records. POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Promote products and company positively, answering customer questions and addressing concerns Communicate information, clearly and effectively, about policies and answer questions relating to coverage and premiums to customers managing expectations both via phone and email with a proactive approach Respond to in-person, phone and written requests for information, providing accurate, timely and responsive assistance to customers and agents. Data Entry for new business quotes, policy changes, and assign incoming email, mail, fax and voice messages to the correct agency team member Communicate with customers, agents, and company personnel to secure information necessary to resolve inquiries and explain policy change, billing, cancellation and reinstatement procedures. Develop and provide in-force policy change quotes for agents Research and resolve questions and concerns raised by customers Process daily downloads, incoming payments, endorsements, renewals, send Auto ID cards, mortgagee requests, and various other customer requests Handle basic billing questions (where to pay, who to pay, what to pay) and pass any higher-level questions to a Customer Experience Agent Document all conversations and interactions with customers, carriers and agents in AMS360 agency management system to support account sales, service and renewal cycle for follow up communication Schedule annual coverage review meetings with customers for agents Contact leads and schedule appointments for agents to present policies, quotes, and coverages OTHER DUTIES Assist in creating/maintaining prospective client lists from various sources Other duties as assigned. KNOWLEDGE, SKILLS, AND ABILITIES: The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Familiarity with all types of insurance policies (automobile, property, Agribusiness a plus, etc.), with a working knowledge of the insurance industry. Proactively learn and grow knowledge of insurance coverage and carrier appetite. Experience with using AMS 360 policy administration system or similar policy administration system. Ability to understand generated sales reports. Demonstrated ability to communicate, present, influence and sell effectively. Experience in delivering and maintaining client-focused solutions. Ability to work independently as well as support other team members. Organized with strong attention to detail and accuracy; utilizes time and available resources effectively with ability to handle multiple priorities and deadlines simultaneously and effectively. Continuously builds knowledge and skills connected with new developments in customer service, technology, and insurance products and services. Obtain and/or maintain Virginia property and casualty insurance license. COMPETENCIES: Critical thinking Detail oriented Strong work ethic Relationship building Strong organizational/time management skills Oral and written communication skills Customer-Service Oriented QUALIFICATIONS: Minimum high school diploma, GED, or equivalent. 1+ years of demonstrated success in an insurance call center or independent agency environment. Personal Lines insurance experience strongly preferred. CISR, CPIA or similar designation(s) preferred. Knowledge of Farm, Agribusiness, or Commercial underwriting experience helpful. Current Virginia Property and Casualty License REQUIRED. Proficient in Microsoft Office (Word, Excel, Teams) PHYSICAL DEMANDS: Position operates in a professional office environment and routinely uses standard office and mobile equipment such as computers, phones, and photocopiers. Position may require traveling to attending both internal and external meetings, attending conferences and other training events Requirements: PI9048667fc99d-31181-39404217

Benefits: 401(k) Competitive salary Dental insurance Health insurance Paid time off Training & development Vision insurance Outside B2B Sales At Culligan, we're changing how businesses think about water. We provide eco-friendly, bottleless water and ice solutions that connect directly to municipal (city) water lines-eliminating plastic bottles while delivering crisp, great-tasting purified water through Culligan's exclusive purification process. It's better for workplaces, better for people, and better for the planet. We partner with offices, medical and dental practices, manufacturing facilities, hospitality, warehousing, and more-helping them upgrade from outdated fountains and 5-gallon bottle coolers to modern, premium hydration solutions backed by over 85 years of water expertise. Just as importantly, we invest in our people. We offer a supportive, team-driven culture where growth, success, and fun go hand in hand. If you're competitive, motivated, and enjoy face-to-face sales, this is a great opportunity to build a rewarding career with a product customers genuinely want. What You'll Do Meet face-to-face with local businesses to educate, consult, and recommend bottleless water solutions Prospect daily through cold calling, phone outreach, email/video follow-ups, and social media Build strong rapport and work toward one-visit closes when possible Follow up on company-provided and self-generated leads Manage activity, notes, and paperwork in CRM while traveling within your territory What We're Looking For Outside B2B sales experience preferred (cold calling a plus) Energetic, personable, and commission-driven Strong communication, organization, and time-management skills A self-starter with a true “hunter” mindset Reliable transportation and valid driver's license High school diploma or GED required (college preferred) Why Culligan? Premium, in-demand product with minimal competition Eco-friendly solution businesses value and trust Strong support, training, and team culture Opportunity to grow while making a real impact If you're ready to sell a solution that makes a difference-and be rewarded for your effort-we'd love to hear from you. Apply today and grow with Culligan. Compensation: $30,000.00 - $70,000.00 per year About Culligan Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now. Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry. This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.

Represent Everence Federal Credit Union professionally to members and prospects. Process transactions, service requests, and new accounts accurately and efficiently, maintaining courtesy and discretion. Promote products by engaging with individuals, organizations, and businesses to meet their banking needs. Support other MSRs and staff with various office duties as assigned. Perform member services and branch tasks effectively, courteously, and professionally. RESPONSIBILITIES AND DUTIES Process member transactions such as deposits, withdrawals, check cashing, loan payments, transfers, cashier's checks, cash advances, stop payments, wire transfers, and more. Follow policies and procedures, including but not limited to security, transaction verification, cash limits, cash handling, and check cashing guidelines. Comply with the Anti-Money-Laundering Policy to meet the requirements of the Bank Secrecy Act (BSA), which includes Customer Identification Program (CIP), Currency Transaction Report (CTR), Suspicious Activity Report (SAR), and Monetary Instrument Log; as well as the USA Patriot Act and regulations from the Office of Foreign Assets Control (OFAC). Balance cash and daily transactions. Investigate and resolve out-of-balance issues. Scan checks received for deposit, payment, or cash. Ensure individuals, organizations, and businesses meet eligibility requirements. Present and explain credit union products and services to members, and recommend suitable options to help them meet their everyday banking needs. Open or close memberships and accounts and renegotiate Certificates of Deposits/IRAs. Complete forms and enter information into the database to establish new memberships, products, and services, order checks, and perform maintenance and service requests. Serve as a resource for members to answer questions, solve problems, and assist with bookkeeping, account reconciliation, and research requests. Receive, direct, and manage telephone calls, faxes, emails, and mail-in requests. Manage member traffic flow through lobby, drive-thru, and telephone. Assist in branch opening and closing procedures. Process drive-thru, night depository, and mail-in transactions. Support balance management and auditing of the vault, other MSR cash, and negotiables instruments. Perform quality checks on new memberships, accounts, and service/maintenance requests. Gather and package completed forms for mailing to Goshen as needed. Complete reports and records as necessary. Onboard new members with follow-up calls, emails, and/or mailings. Contact members and prospects to update records, schedule appointments, and cross-sell. Complete all required training for the position and participate in electives to enhance skills. Participate in meetings and other events as required. Assist Business Development Officer with follow-up tasks such as insurance, financials, and assembling loan folders. QUALIFICATIONS Education: High school diploma or equivalent Experience: Cash handling or retail service experience required; financial services experience preferred. Basic understanding of credit union operations Spanish proficiency required Skills and Abilities: Ability to provide exceptional service Professionalism, honesty, integrity, and good listening skills to foster rapport and build relationships Strong interpersonal, communication, and organizational skills Accuracy and attention to detail with strong mathematical aptitude and analytical skills Demonstrated ability to exercise good judgment, solve problems, offer sound advice, and cross-sell products and services. Ability to operate related computer applications and business equipment, including: PC, internet, email, Windows software, adding machine, telephone, fax, copy machine, money counting machine, and scanner Experience with customer databases is a plus Adaptability to changing workflows to stay productive in both fast-paced and slower environments Availability to work based on branch needs Ability to lift boxes and heavy coins, and stand on feet for extended periods SUPERVISORY RESPONSIBILITIES: None SCHEDULE: Part-time (24 hrs/week)

Grow with us! We're Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 80+ clubs and growing! Since 2016, we have grown from 16 locations in TX to over 80 locations in 6 states in great markets like Austin, Dallas, Raleigh, Virginia, Tulsa, and NW Arkansas. We are opening 10+ new clubs a year and with that kind of growth, you can build a great career here! In fact most of our senior managers started at the front desk and worked their way up to now earning base salaries that begin at $42k as a GM, $60k as a Regional Manager (responsible for 5-10 locations), and all the way up to over a $100k as a Regional Director overseeing 10+ locations! But it all starts at the front desk - where all of our Team Players (what we call our employees) are responsible for creating a positive member experience through superior level of customer service and cleanliness. What are you waiting for? APPLY TODAY! Essential Duties and Responsibilities - Provide an exceptional customer service experience. -Responsibilities include: Check members into the system. Take prospective members on tours then assist them with the new account sign-up process Facilitate needed updates to member's accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Detailed cleaning in all areas of the facility. Qualifications/Requirements Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. People with positive mental attitudes excel here! Customer service background preferred. Punctuality and reliability is a must. Demonstrate diplomacy in all interactions while using appropriate behavior and language. High School diploma/GED equivalent required. Must be 18 years of age or older. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occasionally lift up to 50 lbs. Will occasionally encounter toxic chemicals. Compensation: $9.75 - $12.25 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Temp Our local client is seeking a Customer Service Ambassador to assist with property management responsibilities. This is a Temp-To-Hire role with excellent salary and benefits. Report to the Residential Portfolio Director Customer Service Office Visitors & Phones - Provide helpful, kind, and overall exceptional service to customers, vendors, & peers Assist and direct customers appropriately Payments / Receipts / Ledger Questions Parking Permits Key Loan: Resident, Vendor, Employees Service Requests Move-ins / Move-outs Assist with customer events Accept and distribute deliveries First Impressions Street Office Curb Appeal Parking lot, sidewalks, and patios are tidy & welcoming Promo shelf is well stocked and organized Parking patrol Team Support Support & assist the Residential, Commercial, & Sales Teams Customer Care Administrative & other support as needed Pays $18-21/hour with excellent benefits. Robbins Staffing Solutions, Inc. is an award winning staffing firm serving our local clients and candidates for over 19 years. We are a proud Equal Opportunity Employer.

Are you energized by helping people solve real problems? Do you thrive on delivering exceptional service in a fast-paced, global environment? As a Client Services Representative (CSR) at CFA Institute, you will be on the front lines of our Global Contact Center, serving candidates, members, and prospective applicants from around the world. Your empathy, agility, and problem-solving skills will directly shape the experience of individuals pursuing one of the most respected credentials in finance. This mid-shift role (11am-8pm ET) offers a unique opportunity to support our global audience during high-demand hours while growing your career in a mission-driven organization. CSRs gain broad organizational knowledge-an excellent foundation for future advancement across CFA Institute. What You'll Do Serve as the first point of contact for global candidates and members, providing accurate, empathetic support across voice, chat, and written channels. Act as a brand ambassador, personalizing each interaction and striving for first-contact resolution. Troubleshoot technical, functional, and administrative issues related to CFA Institute portals, registrations, and vendor platforms. Handle sensitive information with professionalism and strict adherence to data-security protocols. Collaborate with colleagues in IT, Credentialing, Marketing, and other teams to drive continuous improvement. Maintain strong performance across customer satisfaction, productivity, quality assurance, and service metrics. Demonstrate cultural competency and inclusivity in every interaction with our global community. What You'll BringMinimum Qualifications Proven success delivering frontline customer service resolving real-time issues for a diverse customer base. Experience in a fast-paced contact center or office environment with phone- and email-based service. Strong organizational skills and the ability to manage multiple priorities independently. Excellent verbal and written communication skills with a professional, diplomatic tone. Detail-oriented, tech-savvy, and eager to learn new systems and tools. Fluency in English (additional languages a plus). Must reside within a commutable distance to Charlottesville, VA (required for in-office training and monthly hybrid workdays). Preferred Qualifications Experience with Salesforce Service Cloud or similar customer service/case management platforms. Why Join Us? Working at CFA Institute means being part of a global mission that advances the highest standards of ethics, education, and professional excellence in the investment profession. You'll enjoy: A culture that values empathy, learning, collaboration, and putting clients first. An environment where CSRs gain broad institutional understanding-an ideal foundation for career progression into roles across Operations, Credentialing, Member Services, IT partnerships, and more. At CFA Institute, we are committed to transparency and equity in our hiring process. In compliance with wage transparency laws in many of the jurisdictions in which we recruit, we provide the following information regarding compensation for this position: Expected salary range: $50,000-$55,000 annually Other benefits include eligibility for annual incentives, 12% retirement employer contribution, and competitive medical benefits. All salary ranges are subject to adjustment based on experience, education, and other factors relevant to the position. CFA Institute is an equal opportunity employer and encourages applications from all qualified individuals. #LI-ML1 #LI-HYBRID About CFA Institute CFA Institute are the global leader in investment excellence and ethics. With nearly 200,000 charterholders across 160 markets, we drive professional growth, ethical behavior, and better markets. We care about our employees' well-being, offering industry-leading benefits like: Comprehensive health coverage for you and your family Generous leave and time off Competitive retirement plans Flexible work options Wellness, education, and support programs If you feel this opportunity could be the next step in your career, we encourage you to click “Apply” and complete our three-minute application. Be part of a team committed to putting investors first and growing economies. Follow us @CFAInstitute on LinkedIn and X. Important Message: Your application must clearly demonstrate how you meet the requirements as CFA Institute cannot make assumptions about your education, experience, or location. We thank all those who apply. Only those selected for further consideration will be contacted. We are an Equal Opportunity Employer. CFA Institute prohibits both discrimination and harassment with regard to all identifying characteristics: any individual employee, group of employees, or prospective employee on the basis of race, color, national origin, citizenship or immigration status, religion, creed or belief, age, marital or partnership status, marital or family status, care giver status, pregnancy and maternity, sexual and other reproductive health decisions, physical abilities/qualities, disability, sexual orientation, gender, gender identity or expression, predisposing genetic characteristic, military or veteran status, status as a victim or witness of domestic violence or sex offense or stalking, unemployment status, infectious disease carrier status, migrant worker status, educational background, socio-economic status, geographic location and culture or any other basis protected by applicable law. This policy impacts all aspects of employment, including but not limited to, recruitment, hiring, compensation, training, development, promotion, demotion, layoff, recall, furlough, transfer, leave of absence, and dismissal. This is a global policy that applies to all CFA Institute employees, regardless of location. If, due to a disability or current medical condition, you need an accommodation or assistance to complete a job application, you can request one at any stage of the recruitment process. Please send an email to ******************************* noting the accommodations or assistance you are requesting. Please do not include any medical or health information in this email. We will review your request and contact you to discuss the possible options and arrangements. We will try our best to provide you with an accommodation or assistance that meets your needs and respects your preferences. Our application is not compatible with Internet Explorer (IE). We recommend using Chrome.

Our Team is seeking a Bank Service Representative! Are you ready to take your banking career to the next level? We're looking for a Bank Service Representative who thrives on delivering exceptional customer service and ensuring smooth, accurate financial transactions. What You'll Do: Be the go-to expert for personal and business accounts-open, maintain, and close accounts with precision. Process teller transactions and balance daily work like a pro. Assist customers with inquiries, online banking setup, debit cards, and safe deposit boxes. Cross-sell banking services to meet customer needs. Handle wire transfers, cash orders, and support teller training. Serve as a backup supervisor and assists with overdrafts, returned items, balancing, and audits when needed. Why You'll Love This Role: You'll build lasting relationships with customers while ensuring compliance with banking regulations. You'll gain experience across multiple levels of responsibility, from teller functions to supervisory duties. You'll work in a collaborative environment where your expertise makes a real impact. What We're Looking For: High school diploma or equivalent; some college or professional training strongly preferred. At least one year of banking experience. Strong organizational skills, attention to detail, and proven integrity. Excellent computer and cash-handling skills. Highest level of communication, customer service and relationship building skills. Ability to stay calm, courteous, and focused-even on busy days.

Department Receptionists Employment Type Full Time Location Charlottesville, Virginia Workplace type Onsite Compensation $18.00 - $20.00 / hour Key Responsibilities Qualifications Why Join Virginia Veterinary Specialty & Emergency? About Virginia Veterinary Specialty & Emergency Virginia Veterinary Specialty and Emergency, located in Charlottesville, VA, is a full-service veterinary hospital providing 24/7 emergency services and advanced specialty care for dogs and cats . We partner closely with the general practice community to provide personalized, coordinated care. In addition to emergency services, we offer board-certified specialists in internal medicine, surgery, cardiology, oncology and critical care, as well as a rehabilitation department and are always looking to expand our specialty services to better serve our community's pets. From our state-of-the-art medical facility to our highly skilled team, we're dedicated to giving your canine and feline companions the best possible care. Equal Opportunity Employer Policy Virginia Veterinary Specialty & Emergency is an Equal Opportunity Employer and a member of E-Verify. We are proudly committed to recruiting and retaining a diverse and inclusive workforce. We do not discriminate based on age, race, gender, sexual orientation, religion, national origin, disability, or any other non-merit factor. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.

Who is VetEvolve? VetEvolve is a people-first organization that provides industry know-how and reliable support to veterinary teams, enabling them to deliver exceptional patient care. We focus on creating a genuine, supportive, people-focused environment that prioritizes each individual to ensure they are achieving their career goals and are fulfilled personally, professionally, and financially. Our culture is driven by the core values Serve, Evolve, and Trust, and every day our mission is to make things better for veterinary professionals. Hear why our veterinarians are "Happy Here" on our videos page! Hollymead Veterinary Hospital is a general practice and urgent care hospital located in Charlottesville, VA. We deliver comprehensive veterinary care while empowering pet owners with the knowledge and guidance to make informed decisions, fostering a supportive environment that promotes the health, well-being, and happiness of both pets and their families. Our core values are compassion, collaboration, respect, and support. We promote a learning environment and understand the importance of work-life balance. We are seeking a full-time client service representative (CSR) to join our team of dedicated and skilled individuals. Our CSR team plays a vital role in being the first point of contact for our clients and providing exceptional client services by demonstrating compassion and effective communication skills. CSR responsibilities include but are not limited to: Managing the appointment schedule Serving as the go-between with clients and the medical team to handle prescription refill requests & relay client's questions Checking patients in and out; processing payments Engaging with clients to promote the human-animal bond, maintaining positive relationship between clients and our hospital Maintaining the lobby and entrance to ensure a safe and clean environment Ensuring accurate patient and client information in our system Preparing appropriate forms for clients to complete; receiving records from previous veterinary hospitals and updating vaccine information so patient reminders are accurate Benefits Health/dental/vision Short-term and long-term disability 401k Flexible schedule Paid time off License reimbursement Hospital-funded CE opportunities Employee assistance program, and mental health resources Uniform allowance Generous pet discount program Career growth opportunities Requirements Effective written and oral communication skills Basic veterinary knowledge and terminology Proficient with office software and equipment Able to stand and/or sit for extended period; shifts range from 9-12 hours Client-focused and compassionate attitude Able to adapt and remain calm in stressful situations Available to work some weekend shifts and closing shifts Ready to Learn More? We look forward to learning about your unique priorities and goals and working together with our local hospital teams to support you.

Hollymead Veterinary Hospital offers General Practice and Urgent Care services to companion animals in Charlottesville, Virginia. Formerly known as VETSS (Veterinary Emergency Treatment and Specialty Services), our hospital has provided emergency services to the Charlottesville community for over 30 years. In 2018, as the landscape of veterinary care evolved, we began shifting towards urgent care and general practice services. Our team is dedicated to both pets and their owners, and we pride ourselves on delivering medical excellence and patient-centered care in a comforting environment. We have several team members that are Fear-Free and RECOVER certified, led by a people-focused Certified Veterinary Practice Manager (CVPM). Hollymead Veterinary Hospital is a general practice and urgent care hospital located in Charlottesville, VA. We deliver comprehensive veterinary care while empowering pet owners with the knowledge and guidance to make informed decisions, fostering a supportive environment that promotes the health, well-being, and happiness of both pets and their families. Our core values are compassion, collaboration, respect, and support. We promote a learning environment and understand the importance of work-life balance. We are seeking a full-time client service representative (CSR) to join our team of dedicated and skilled individuals. Our CSR team plays a vital role in being the first point of contact for our clients and providing exceptional client services by demonstrating compassion and effective communication skills. CSR responsibilities include but are not limited to: Managing the appointment schedule Serving as the go-between with clients and the medical team to handle prescription refill requests & relay client's questions Checking patients in and out; processing payments Engaging with clients to promote the human-animal bond, maintaining positive relationship between clients and our hospital Maintaining the lobby and entrance to ensure a safe and clean environment Ensuring accurate patient and client information in our system Preparing appropriate forms for clients to complete; receiving records from previous veterinary hospitals and updating vaccine information so patient reminders are accurate Benefits Health/dental/vision Short-term and long-term disability 401k Flexible schedule Paid time off License reimbursement Hospital-funded CE opportunities Employee assistance program, and mental health resources Uniform allowance Generous pet discount program Career growth opportunities Requirements Effective written and oral communication skills Basic veterinary knowledge and terminology Proficient with office software and equipment Able to stand and/or sit for extended period; shifts range from 9-12 hours Client-focused and compassionate attitude Able to adapt and remain calm in stressful situations Available to work some weekend shifts and closing shifts

Job DescriptionDescriptionEmergency Veterinary Client Service Representative (CSR) - Virginia Veterinary Specialty & Emergency Do you thrive in fast-paced environments and enjoy supporting people during stressful moments? Virginia Veterinary Specialty & Emergency is seeking a compassionate and detail-oriented Client Service Representative (CSR) to join our Emergency Department. This role is essential in providing exceptional customer service to pet owners while supporting our veterinary team in delivering critical care. About the RoleAs an Emergency Veterinary CSR, you'll often be the first point of contact for clients and their pets. You will provide empathy, professionalism, and clear communication while ensuring smooth hospital operations. This is an opportunity to be part of a life-saving veterinary emergency team and make a meaningful impact every day. Full-time or Part-time: 6PM - 2AM Dedicated to our Emergency Department (nights, weekends, and holidays required) Night differential pay for evening and overnight shifts Collaborative, supportive, and mission-driven hospital environment Key Responsibilities Welcome clients with warmth and compassion during stressful situations Answer phones, schedule appointments, and manage patient check-ins and check-outs Process payments and explain financial transactions clearly and professionally Maintain accurate patient medical records Support hospital cleanliness and organization Work closely with veterinarians, technicians, and staff to ensure seamless patient care Qualifications Previous experience in veterinary, medical, or customer service roles preferred Strong communication and problem-solving skills Ability to stay calm, compassionate, and professional under pressure Excellent organizational skills and attention to detail Flexibility to work evenings, weekends, and holidays Why Join Virginia Veterinary Specialty & Emergency? Be part of a dedicated veterinary emergency team that saves lives every day Opportunities for career growth and training in the veterinary field Supportive leadership and a collaborative work culture Competitive compensation, including night differential pay Comprehensive benefits package: Paid Time Off (PTO) and paid parental leave Health, dental, and vision insurance 401(k) with company match Employee discounts on veterinary services At Virginia Veterinary Specialty & Emergency, we believe pets are family, and we are committed to providing the highest level of emergency veterinary care. If you are a motivated and compassionate individual looking for a rewarding career in veterinary client service, we want to hear from you! Apply today to join our Emergency Department as a Veterinary Client Service Representative.

The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service. Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Facilitate needed updates to member's accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Assist in maintaining the neatness and cleanliness of the club. Qualifications/Requirements Customer service background preferred. Basic computer proficiency. A passion for fitness and health. Upbeat and positive attitude! Punctuality and reliability is a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language. High School diploma/GED equivalent required. Must be 18 years of age or older. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occassionally lift up to 50 lbs. Will occasionally encounter toxic chemicals during shift. Compensation: $9-$9.50 JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Are you a people-person who thrives in a fast-paced, customer-focused environment? Powell Wellness Center is seeking a Member Services Representative to support membership sales, enrollment, and retention efforts while delivering outstanding service to members and guests. This role plays a vital part in the daily operations of the Member Services department, ensuring every interaction is welcoming, helpful, and professional. You'll assist with member onboarding, conduct facility tours, process transactions, and serve as a key point of contact for all membership-related questions. We're looking for someone reliable, detail-oriented, and passionate about helping others reach their wellness goals. What You'll Do: Support membership sales and retention by meeting or exceeding monthly goals Conduct tours for potential members and follow up with prospects Track and report membership and sales data Educate members on services, policies, and class offerings Promote programs, classes, and special events Keep the Member Services area clean and well-organized Respond promptly to member inquiries and ensure proper follow-up Provide exceptional service to build strong member relationships Support the team with additional duties as needed Requirements: High school diploma or equivalent Current CPR/AED certification (or ability to obtain within 90 days) At least one year of sales and/or customer service experience Experience with cash handling Strong communication and interpersonal skills Proficient in Microsoft Office and quick to learn membership software Able to multitask with accuracy and attention to detail Dependable, team-oriented, and service-driven Join a team where your energy, professionalism, and passion for helping others make a daily impact. If you're ready to be part of a supportive, wellness-focused community - we'd love to meet you!

Are you a people-person who thrives in a fast-paced, customer-focused environment? Powell Wellness Center is seeking a Member Services Representative to support membership sales, enrollment, and retention efforts while delivering outstanding service to members and guests. This role plays a vital part in the daily operations of the Member Services department, ensuring every interaction is welcoming, helpful, and professional. You'll assist with member onboarding, conduct facility tours, process transactions, and serve as a key point of contact for all membership-related questions. We're looking for someone reliable, detail-oriented, and passionate about helping others reach their wellness goals. What You'll Do: Support membership sales and retention by meeting or exceeding monthly goals Conduct tours for potential members and follow up with prospects Track and report membership and sales data Educate members on services, policies, and class offerings Promote programs, classes, and special events Keep the Member Services area clean and well-organized Respond promptly to member inquiries and ensure proper follow-up Provide exceptional service to build strong member relationships Support the team with additional duties as needed Requirements: High school diploma or equivalent Current CPR/AED certification (or ability to obtain within 90 days) At least one year of sales and/or customer service experience Experience with cash handling Strong communication and interpersonal skills Proficient in Microsoft Office and quick to learn membership software Able to multitask with accuracy and attention to detail Dependable, team-oriented, and service-driven Join a team where your energy, professionalism, and passion for helping others make a daily impact. If you're ready to be part of a supportive, wellness-focused community - we'd love to meet you!

As a Financial Services Representative, you are stepping into a dynamic role that blends customer interaction and providing financial expertise. The FSR role allows you to be the first point of contact for customers where you'll guide them through their banking needs with a proactive and personalized touch. Whether handling every-day transactions, educating on self-service options, helping with basic banking needs, or routing customers to the appropriate next step, you will be building relationships with customers to improve their financial well-being day in and day out. ESSENTIAL JOB FUNCTIONS: Provides a range of customer services including transaction processing, customer and account servicing, opening new accounts and products, and referring to partners Delivers exceptional customer experience through every customer interaction by proactively engaging customers to build relationships through meaningful conversation, asking relevant questions, responding to and anticipating needs, and delivering on solutions that earn the customer's trust Proactively identifies basic customer needs and generates high-quality referrals to branch associates, internal partners, and external vendor partners to support the customer's financial goals Utilizes bank resources to assist with the resolution of basic or common account/customer issues and escalates unresolved issues for further research while providing clear, accurate answers and timely solutions Contributes to the efficient and effective operation of a well-run branch by adhering to established processes and guidelines in daily work while doing what is right for the customer and adhering to all applicable compliance directives (policies, procedures, rules, and regulations) Actively participate in and support the bank's strategic plan to grow all aspects of the retail bank's business Meet or exceed sales goals through targeted sales activities, identifying customer needs, and offering appropriate products and services Owns their career development by consistently working to sharpen existing skills while learning new ones through assigned and self-sourced training, branch coaching and observations, and taking advantage of other learning opportunities as they arise Actively attends and participates in bank sponsored events and works to enhance the visibility of the bank and contribute to the growth and acquisition of new customers JOB REQUIREMENTS: High school diploma or equivalence required, some college a plus Successful customer service and /or sales experience required Previous experience in a retail bank or related industry preferred Prior cash handling experience preferred KNOWLEDGE/SKILLS REQUIRED: Intermediate customer service skills Intermediate verbal, written, and listening skills Basic problem solving skills Intermediate collaboration skills Basic understanding of banking products and services Intermediate adaptability skills Basic prioritization skills Basic proficiency with MS Office Basic critical thinking skills PHYSICAL AND MENTAL QUALIFICATIONS: Standing, walking, bending and stooping required Must be able to sit at a desk for long periods of time and use a computer Must be able to occasionally move or lift up to 25 pounds May be asked to work supplemental hours periodically Limited travel required occasionally during and after business hours The above statements are intended to describe the general nature and level of work being performed by the incumbent assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and/or skills required of all personnel so classified. NOT A CONTRACT

The position is an all-encompassing role which requires the teammate to deliver best in class client experience, sales/service solutions, as well as handle teller transactions. The Client Services Representative creates a positive client relationship by effectively communicating a clear understanding of the benefits of Atlantic Union Bank's products and services. Position Accountabilities Represent the Bank to clients, prospects and guests in person, by telephone or by email in a courteous, professional manner. Greet and provide exceptional service in person and by telephone/email. Provide accurate information regarding Bank services, products, policies and procedures. Open new Business and Consumer accounts and provide information to new and prospective clients by explaining and cross-selling Bank products and services. Partner with other lines of business to identify/refer client needs (e.g., Mortgage, Investments, Business Banking, Commercial Banking, Merchant Services, Treasury Management) Complete forms and other required documents and follow Bank policies and procedures. Process transactions in person and via telephone/email to include loan payments, account transfers, and address changes. Perform all duties of a Teller to include: Provide excellent client experience Perform basic client and cash transactions Balance cash each day Identify referral opportunities to contribute to branch goals Adhere to all applicable laws and regulations governing bank operations, including compliance with Atlantic Union Bankshares' BSA/AML Policy and Procedures Identify risk and escalate concerns through proper channels Develop and maintain knowledge of bank products, services, including other lines of business Ability to learn and adapt to changing digital channels Perform other duties as assigned. Organizational Relationship This position reports to Branch location leadership. Position Qualifications Education & Experience High school diploma or equivalent (GED). One (1) or more years of experience in a client service and/or a cross-trained teller position Previous cash handling experience preferred Knowledge & Skills Excellent customer service skills Excellent oral and written communication skills Ability to exercise sound business judgment Proficient computer skills Ability to handle multiple tasks with attention to details Flexible, able to adapt to change Shifts may vary for each position offering, depending on business need Able to stand for extended periods of time and lift objects up to 30 pounds Some local travel possible Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting about/careers/benefits. We are currently offering an hourly amount between $18 and $20 dollars an hour. We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Working Title: Customer Service Representative (Part-Time) State Role Title: Administrative and Office Specialist II Position Type: Part-time - Wage / Part-time Salaried Position Status: Part-Time FLSA Status: Non-Exempt: Eligible for Overtime College/Division: Financial Aid and Scholarships Department: 100179 - Financial Aid and Scholarships Pay Rate: Hourly Specify Range or Amount: $15.00 per hour Is this a JMU only position? No Is this a grant-funded position? No Is this a Conflict of Interest designated position? No Beginning Review Date: 1/30/2026 About JMU: At James Madison University (JMU), we're more than just a publicly funded institution - we're a vibrant, welcoming community nestled on a stunning campus where innovation, collaboration, and personal growth thrive. Our mission is to prepare students for a bright future, and we believe that starts with supporting the people who make it all possible: our employees. JMU offers several perks to all employees including: • A Tuition Waiver Program that allows employees to have tuition waived for undergraduate and graduate level courses taken at JMU. • Free Access to the University Recreation Center (UREC): Employees can enjoy facility access and program registration privileges at UREC and University Park. This includes the climbing wall, equipment centers, and group exercise studios. • A variety of voluntary benefits such as Pet Insurance, Identity Theft and Legal Protection Plans, and several other supplemental benefits. • Holiday Breaks: The university is granted 12 holidays a year. • Talent Development Trainings: The Talent Development department offers a wide variety of personal and professional trainings, eligible for all employees to join. At JMU, we believe in Being the Change - and that starts with creating an environment where you can grow, contribute meaningfully, and feel supported every step of the way. Discover what makes JMU a great place to work: bit.ly/JMUEmployment General Information: The Customer Service Representative plays a key role in supporting the financial aid process by serving as a primary point of contact for students, parents, and the general public. This position is responsible for providing guidance on application procedures and eligibility requirements for all types of financial assistance, and for administering aid in accordance with federal, state, and institutional regulations, policies, and procedures. Duties and Responsibilities: Counsels JMU student/parents and prospective students/parents, advising them of application processes and criteria, federal regulatory issues, status of application, professional judgment, and financial aid eligibility options. Works closely with other JMU offices (University Business Office, Registrar's Office and Centennial Scholars Program Office) to facilitate the initial and on-going enrollment of students. Assists students and parents with the completion of FAFSAs, FSAIDs, Master Promissory Notes and Entrance Loan Counseling. Works closely with loan area as well as the University Business Office. Works with local high schools and JMU community with requests for presentation and workshops. Assists with the Financial Aid email box as needed. Qualifications: Required: Demonstrated oral and written communication skills Commitment to professional customer service Exceptional time-management, problem-resolution, and organizational skills Ability to work independently Demonstrated accuracy and strong attention to detail Additional Posting Information: Conditions of Employment: Employment is contingent upon the successful completion of a criminal background check. This is a part-time wage position working up to an average of 29 hours per week over the course of a calendar year with no benefits. E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization. EEO Statement: James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status. We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality. Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: **************. Reasonable Accommodation: If you are an individual with a disability and need assistance searching or applying for jobs please contact us at ************** or ************. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.

As a Financial Services Representative II, you'll be responsible for building and maintaining strong relationships with both new and existing customers while helping them achieve their financial goals. You'll take a proactive approach to customer engagement ensuring that each interaction is meaningful and tailored to that customer's needs allowing you to identify new opportunities for growth and retention. Additionally, you will balance routine transactions and interactions with assisting customers through more complex banking matters while contributing to consistent growth and enhancing the financial well-being of our customers. ESSENTIAL JOB FUNCTIONS: Provides a range of customer services including engaging customers in financial needs-based conversations, account servicing, the opening of new products and services, accurately processing transactions, educating customers of self-service options, and referring to partners Delivers exceptional customer experience through proactive engagement, building relationships through meaningful conversations, and anticipating and fulfilling customer needs to deliver solutions that earn the customer's trust Proactively identifies opportunities and generates high-quality referrals to branch associates, internal partners, and external vendor partners in addition to partnering on business development activities to drive business growth and enhance customer satisfaction Assists with the resolution of more complex banking and customer service issues that may require research and/or collaboration with other departments/teams while maintaining ownership of the customer interaction and relationship to deliver informed solutions to our customers. Contributes to the efficient and effective operation of a well-run branch by following established processes and guidelines in daily work while doing what is right for the customer and adhering to all applicable compliance directives (policies, procedures, rules, and regulations) Responsible for assisting other associates as needed within defined authority limits and supporting branch management in operational tasks Actively participate in and support the bank's strategic plan to grow all aspects of the retail bank's business Meet or exceed sales goals through targeted sales activities, identifying customer needs, and offering appropriate products and services Owns their career development by consistently working to sharpen existing skills while learning new ones through assigned and self-sourced training, branch coaching and observations, and taking advantage of other learning opportunities as they arise Actively attends and participates in and bank sponsored events and works to enhance the visibility of the bank and contribute to the growth and acquisition of new customers JOB REQUIREMENTS: High school diploma or equivalence required, some college a plus Successful customer service and/or sales experience required Previous experience in a retail bank or related industry preferred Prior cash handling experience preferred KNOWLEDGE/SKILLS REQUIRED: Advanced customer service skills Intermediate verbal, written, and listening skills Intermediate problem solving skills Intermediate collaboration skills Intermediate understanding of banking products and services Advanced adaptability skills Basic prioritization skills Basic proficiency with MS Office Intermediate critical thinking skills Intermediate negotiation skills Intermediate relationship building skills PHYSICAL AND MENTAL QUALIFICATIONS: Standing, walking, bending and stooping required Must be able to sit at a desk for long periods of time and use a computer Must be able to occasionally move or lift up to 25 pounds May be asked to work supplemental hours periodically Limited travel required occasionally during and after business hours The above statements are intended to describe the general nature and level of work being performed by the incumbent assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and/or skills required of all personnel so classified. NOT A CONTRACT