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Member service representative jobs in Jackson, TN

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  • Chemical Service Specialist, West Tennessee

    Quaker Chemical Corporation 4.6company rating

    Member service representative job in Jackson, TN

    About Us At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry. We have been an integral part in the growth of the world's largest industrial and manufacturing companies from aerospace and automotive to primary metal and energy. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its associates and offers competitive compensation and benefit programs. Position Summary: This position is self-directed on a day-to day basis. They are responsible for performing daily product and process optimization activities in a sales region to meet the needs of the customer. This includes: performing tests on process fluids, creating and distributing routine reports, monitoring product inventories, reducing usage, costs of chemicals or process costs and special projects as needed. A Sr TSS is capable of recommending and implementing process improvements related to QH products that impact customer performance, including organizing resources and reports for customer trials to improve performance. Travel to customer sites/laboratories approximately 75%. Job Accountabilities: * Identification and documentation of savings projects or process improvements for presentation and approval by the customer while working with site team, implementing these approved projects. * Partners with Commercial teams to ensure that financial goals are met. Helps promote shared savings programs and drives savings to meet unit cost targets. * Responsible for creating, implementing and training customers on SOPs for specific product applications to ensure efficient and effective performance. * Perform multi-site technical and sales oriented administrative duties in a manufacturing environment. * Acquires, records and analyzes process and usage data to establish baseline. * Provides input for customer presentations to justify adoption of proposed projects and to demonstrate the benefits of successfully completed proposals. * Interaction with Fluidcare as well as with customer's operations, technical personnel and other suppliers. * Assists in plant surveys and sales projects to quantify savings and process improvement opportunities, and to participate in preparation of proposals. * Working knowledge of customers processes, understands QH product portfolio, and the proper methods and conditions to achieve optimal performance. * Organizes local resources for customer trials in conjunction with Product Application Managers. Responsible for data collection and reporting of process and product performance. * Comply with all Company Policies: to include but not limited to Code of Conduct and expense reporting, etc. Education, Experience, Skills & Competencies: * Bachelor's Degree required in Chemistry, Engineering, or any relevant business related area or minimum of 5 years related industry experience required. * Customer Focus - Dedicated to meeting customer expectations and requirements. * Results Driven - Holds self and others accountable for achieving performance objectives. * Ability to work independently and/or with minimal supervision. * Communications skills - Written, verbal and active listening. * Proficient in English - Written and spoken. * Must have basic working knowledge of Microsoft Office. Quaker Houghton provides equal employment opportunity for all qualified candidates. Quaker Houghton does not discriminate against any candidate for employment based on race, color, religion, sex, gender, gender identity or expression, affectional or sexual orientation, pregnancy, age, creed, ancestry, national origin, citizenship, marital or domestic partnership or civil union status, veteran's status, physical/mental disability, genetic information, or any other category protected by U.S federal, state, and/or local employment law. Furthermore, Quaker Houghton is committed to providing reasonable accommodations to qualified candidates with physical and/or mental disabilities.
    $61k-89k yearly est. 25d ago
  • Customer Service Representative (Part-Time)

    Dayton Freight 4.6company rating

    Member service representative job in Jackson, TN

    Starting Time Available: Monday - Friday | 9:00 AM - 2:00 PM Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests. Responsibilities * Assist the Service Center Manager * Take and deliver messages for the Service Center Manager and Account Managers * Provide assistance to Drivers * Prepare bills of lading and delivery receipts * Maintain excellent communication with external and internal customers as well as interline companies May be asked to assist with: * Payroll * Data entry * Freight reports * Driver collect reports * Billing and filling Qualifications * Skillful in Microsoft Office Programs * Excellent keyboarding skills * Has worked in a fast paced environment and has excellent attention to detail * Experience with handling a high volume of phone calls * Exceptional communication and customer service skills Benefits * Stable and growing organization * Competitive weekly pay * Quick advancement * Customized training program * Professional, positive and people-centered work environment * Modern facilities
    $32k-38k yearly est. Auto-Apply 60d+ ago
  • Senior Seamer Service Representative

    Crown Cork & Seal USA, Inc. Careers

    Member service representative job in Jackson, TN

    Global Fortune 500 packaging manufacturer has an immediate opening for a Seamer Service Technician in the North American Beverage Division. This individual is a key member of the Technical Services Team who supports various customer-filling operations. Position accountabilities include the following: Act as the key interface between the Company and the customer in trouble-shooting problems associated with the Company's final product and the customer's filling processes. Support the customer in areas such as equipment audits, rework of the final filled products, overhauls and equipment conversion. Interact with other members of the Company's Sales Team to develop strategies, resolve problems and implement solutions to support the customer. Provide double-seaming training for customers. Requirements for this position would include the following: High school diploma or equivalent required. Associate degrees or technical school certificate in a mechanical related discipline a plus Working knowledge of Beverage Can Seamers (specifically Angelus, Pneumatic Scale and Continental) Working knowledge of Beverage Fillers Equipment (Crown, H&K, Cemco, etc.). Proven mechanical skills including the ability to use gauges, dial calipers, micrometers and other related instruments. Strong PC skills including a working knowledge of Microsoft Office (Word, Excel, Access, Outlook and Power Point) Effective communication skills, both verbal and written as well as proven presentation skills. Ability to clearly and effectively interact with customers on a variety of levels. Ability to identify a final packaged product that is not working or defective, troubleshoot the potential causes, and incorporate a solution for effectively resolving the problem. Ability to work overtime during the week and week-ends based on customer needs. Ability to travel (car and/or plane) up to 70% of the time. This will include some international travel to Canada
    $38k-56k yearly est. 2d ago
  • Route Service Representative (4-Day Workweek)

    Cintas 4.4company rating

    Member service representative job in Jackson, TN

    Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell within an existing customer base. It is a physical, fast-paced, indoor/outdoor position in which our partners deliver and pick up uniforms, shop towels, chemical cleaning products and other facility service products. Our Route Service Representatives enjoy: - Comprehensive 10-week training program with **starting hourly rate of $24.00/hour,** until assigned a route - Solid base salary and commission potential after being assigned a route - Majority work a 4-Day workweek - Majority work no nights or weekends - Monthly/Quarterly performance bonuses & incentives Key Responsibilities Include: - You are the face of Cintas to our customers and must work to build rapport with key decision makers - Ensure quality standards, and proactively solve customer concerns. - Grow our existing customer base by upselling and cross-selling additional products and services - Negotiating service agreement renewals and control inventory while working professionally and safely - Comply with driving and vehicle regulations. **Skills/Qualifications** Required Qualified candidates must meet all requirements outlined by the Department of Transportation (DOT) for driving a regulated vehicle weighing more than 10,000 lbs. In order to comply with DOT requirements, qualified candidates must, prior to their first day of employment: - Have an active driver's license - Be at least 21 years of age - Obtain a DOT medical certification - Provide documentation regarding their previous employment All successful candidates will also possess: - The ability to meet the physical requirements of the position - A High School diploma, GED or Military Service - The ability to demonstrate a strong customer service orientation - Self-motivation and the drive to work in an environment that relies on teamwork to meet goals - A positive attitude, along with ambition, organization and service spirit This is a rewarding opportunity! To support our aggressive growth plans, we offer unique opportunities, including advancement, ongoing training, mentoring and the opportunity to develop world class business skills. Benefits Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost. Additionally, our employee-partners enjoy: - Competitive Pay - 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP) - Disability, Life and AD&D Insurance, 100% Company Paid - Paid Time Off and Holidays - Skills Development, Training and Career Advancement Opportunities Company Information Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday . Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index. Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law. This job posting will remain open for at least five (5) days. **Job Category:** SSR **Organization:** Rental **Employee Status:** Regular **Schedule:** Full Time **Shift:** 1st Shift
    $24 hourly 60d+ ago
  • Service Advisor

    Freedomroads

    Member service representative job in Jackson, TN

    Camping World is seeking a Service Advisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance. As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress. What You'll Do: Determine specialized product needs and services by working directly with customers Suggest add-on sales to increase average transactions Provide price estimates for designated installations prior to scheduling appointments Keep customers apprised of work progress What You'll Need to Have for the Role: A minimum of one year of service experience is preferred Previous RV product or camping lifestyle Ability to work daily on a computer and perform internet searches as needed Excellent organization and follow up skills are required The ability to follow department procedures and policies Valid driver's license preferred May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices Prolonged periods of standing, stooping, crawling, and bending General Compensation Disclosure The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more. In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ****************************** We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
    $50k-75k yearly Auto-Apply 14d ago
  • Customer Service Representative

    Circle K Stores 4.3company rating

    Member service representative job in Jackson, TN

    Store 4703913: 20 Johnson Creek Blvd, Jackson, Tennessee 38305Shift AvailabilityFlexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you will enjoy: Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability Flexible Schedules Weekly Pay Weekly Bonus Potential Large, Stable Employer Fast Career Opportunities Work With Fun, Motivated People Task Variety Paid Comprehensive Training 401K With a Competitive Company Match Flexible Spending/Health Savings Accounts Tuition Reimbursement Your key responsibilities: You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store! You are good at: Selling products to customers Providing excellent customer care Communication and friendly conversation Performing at a quick pace while having fun Working as part of a team to accomplish daily goals Coming up with great ideas to solve problems Thinking quickly and offering suggestions Great if you have: Retail and customer service experience Sales associate or cashiering experience High school diploma or equivalent Motivation to advance in your career! Willingness to learn and have fun! Physical Requirements: Ability to stand and/or walk for up to 8 hours Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift Occasionally lift and/or carry up to 60 pounds from ground to waist level Push/pull with arms up to a force of 20 pounds Bend at the waist with some twisting up to one hour a shift Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English In Spanish
    $25k-30k yearly est. Auto-Apply 26d ago
  • (USA) Member Specialist

    Walmart 4.6company rating

    Member service representative job in Jackson, TN

    **What you'll do...** Ensures area of responsibility is maintained in accordance with Company policies and procedures by properly handling returns; zoning the area; arranging and organizing merchandise; and identifying shrink and damages. Provides member service by maintaining exit areas; reviewing member receipts; acknowledging the member and identifying member needs; assisting members with purchasing decisions; assisting members with locating merchandise. Provides member service by maintaining self-checkout area; resolving member issues and concerns; promoting Sam's Club products and services; providing guidance and support to members regarding self-service technology; processing member purchases; assisting with payments, returns, refunds, and exchanges according to company policies and procedures for different membership and payment types; assisting members with transactions utilizing self-checkout area. Assists with securing and safeguarding Sam's Club assets and property by observing and communicating potential criminal activity according to company policies and procedures; maintaining paperwork, logs, and other required documentation; executing emergency response procedures; and ensuring compliance with company security and safety practices. Assists with the training of Member Frontline Service associates on company processes and procedures; teaching new technology and tool functionality; delivering new program rollout training; and providing continuous learning and process improvement opportunities. Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices. Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback. At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet! **-Health benefits** include medical, vision and dental coverage **-Financial benefits** include 401(k), stock purchase and company-paid life insurance **-Paid time off benefits** include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see ******************************* . **- Other benefits** include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at ********************** . The hourly wage range for this position is $17.00 to $24.00* *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. **Minimum Qualifications...** _Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications._ **Preferred Qualifications...** _Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications._ Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications **Primary Location...** 2120 Emporium Dr, Jackson, TN 38305-6004, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
    $17-24 hourly 27d ago
  • Customer Service Representative

    Tim Ferguson Plumbing Air & Electric

    Member service representative job in Jackson, TN

    Are you interested in working with a great team where you will be appreciated? Would you like to earn extra commissions and always have a career path to your next raise? Tim Ferguson Plumbing, Air, & Electric is a fast-growing company driven by integrity and quality workmanship. We are looking to hire quality individuals who are eager to learn and improve their skills. $18.00 - $20.00 Hourly rate depending on skill level and experience. PLUS unlimited performance bonuses for scheduled and closed service appointments and sales agreements. We are looking for someone interested in a long-term opportunity to advance with a growing company. If you are interested, please APPLY now. Summary: The Customer Service Representative is responsible for building lasting relationships with customers and the Conditioned Air Solutions team through excellent communications. This position will engage in contact with customers in our local communities to schedule service, maintenance, or new installation appointments. Our Rewards: 401(k) with fully vested company match Medical, Dental, and Vision insurance Health Savings and Flexible Spending accounts Variety of ancillary benefits Paid time off Professional development Employee discounts $18-$20 hourly depending on experience Essential Job Duties: Receives inbound or make outbound calls to book appointments with our service and sales teams Provides accurate appointment information to service or sales teams Tracks calling efforts and accomplishments Follows-up with customers to ensure customer satisfaction Other Duties: Performs other duties as requested Knowledge, Skills, & Abilities: Excellent verbal skills Strong interpersonal skills Energetic personality Ability to manage tasks with minimal supervision Ability to clearly and effectively communicate ideas related to policies and procedures and provide guidance to management and employees verbally and in writing Ability to manage time effectively and efficiently Ability to multi-task Regular and reliable attendance Minimum Qualifications: High school diploma or equivalent Possess a valid driver's license Eligible to work in the U.S. without sponsorship Physical Demands: Ability to operate computer, phone and other office equipment as needed Ability to work effectively using a personal computer for long periods of time Ability to sit/stand at workstation for extended periods of time Ability to read, write, speak, hear, see, think, communicate, concentrate, learn, and work Ability to perform the essential functions of the position with or without reasonable accommodation Tim Ferguson Plumbing, Air, & Electrical is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
    $18-20 hourly 60d+ ago
  • Member Services Representative

    Crunch Fitness 3.9company rating

    Member service representative job in Gibson, TN

    Benefits: Employee discounts Free uniforms Opportunity for advancement Crunch Fitness is looking for Membership Sales Representatives to join our growing team. Come change lives through fitness! Are you looking for a career opportunity in one of the fastest growing fitness clubs? Crunch Fitness is now accepting applications for qualified, professional, & career minded Membership Sales Representatives that are ready to change lives, be a part of a team and grow personally within a premier organization. With over 45 locations and even more planned, this position offers tremendous opportunity for growth & career advancement. The Membership Sales Representative will be responsible for: ● Greeting all members and guests with a smile ● Driving membership sales ● Building value to have new customers enroll in personal training ● Touring new or potential members ● Generating leads through outreach initiatives ● Collecting outstanding balances from current membership base ● Checking in members, answer phones, making sales calls ● Assisting in maintaining cleanliness ● Creating fun and engaging social media opportunities What We Look For In Our Fitness Professionals: ● Competitive, someone who wants to win! ● Outgoing personality, not afraid to put yourself out there! ● Ability to handle multiple tasks at once ● Flexible schedule ● A desire for personal/professional growth and development ● Team player ● Organized ● Be willing to go above and beyond ● Efficient and effective communication skills The Ways You Benefit: ● Growth opportunity in a rapidly growing company ● Free Crunch Fitness membership If you're ready to stop looking for a job and ready to begin a CAREER then now is the time to contact Crunch. Compensation: $12.00 per hour Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Looking to combine work, fitness and fun? Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it's an opportunity to inspire others to reach their fitness goals. Our ‘No Judgments' philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for. Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage bed, and an extensive schedule of Crunch's signature classes including Zumba , BodyWeb with TRX , Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.
    $12 hourly Auto-Apply 60d+ ago
  • Member Services Representative

    Fitness Holdings-Crunch Fitness

    Member service representative job in Gibson, TN

    Job DescriptionBenefits: Employee discounts Free uniforms Opportunity for advancement Crunch Fitness is looking for Membership Sales Representatives to join our growing team. Come change lives through fitness! Are you looking for a career opportunity in one of the fastest growing fitness clubs? Crunch Fitness is now accepting applications for qualified, professional, & career minded Membership Sales Representatives that are ready to change lives, be a part of a team and grow personally within a premier organization. With over 45 locations and even more planned, this position offers tremendous opportunity for growth & career advancement. The Membership Sales Representative will be responsible for: Greeting all members and guests with a smile Driving membership sales Building value to have new customers enroll in personal training Touring new or potential members Generating leads through outreach initiatives Collecting outstanding balances from current membership base Checking in members, answer phones, making sales calls Assisting in maintaining cleanliness Creating fun and engaging social media opportunities What We Look For In Our Fitness Professionals: Competitive, someone who wants to win! Outgoing personality, not afraid to put yourself out there! Ability to handle multiple tasks at once Flexible schedule A desire for personal/professional growth and development Team player Organized Be willing to go above and beyond Efficient and effective communication skills The Ways You Benefit: Growth opportunity in a rapidly growing company Free Crunch Fitness membership If youre ready to stop looking for a job and ready to begin a CAREER then now is the time to contact Crunch.
    $21k-30k yearly est. 25d ago
  • Customer Service Rep (6113) - Jackson, TN

    Domino's Franchise

    Member service representative job in Jackson, TN

    Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service Your job responsibilities would include (but are not limited to): Greeting customers and taking orders with a smile! Operating the cash register and collecting payment from customers. Making consistent products within Domino's Pizza guidelines. Maintaining a clean and organized work environment from our customer's viewpoint. Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards What are we looking for? A fun and friendly person, who is comfortable talking to strangers. A team player who is punctual and has a positive attitude! You are at least 16 years of age. Pass a Criminal Background check. Additional Information All your information will be kept confidential according to EEO guidelines.
    $26k-34k yearly est. 60d+ ago
  • Customer Service Representative - Jackson North

    ATC Fitness

    Member service representative job in Jackson, TN

    Job Description 1398 Union University Drive - Jackson, TN 38035 About Us: ATC Fitness is a family-owned gym with over 30 years of roots in the Mid-South. We pride ourselves on offering a welcoming, healthy, and positive environment for our members and team. Join a team that's committed to helping people reach their fitness goals while fostering career growth and work-life balance. Position Summary: We are seeking a friendly, outgoing, and motivated Customer Service Representative to join our team. This role is perfect for someone passionate about fitness and customer service, with an eye for creating positive member experiences. Key Responsibilities: Assist current gym members with their needs, ensuring a great experience every visit. Provide tours to prospective members, showcasing our facilities and benefits. Sell gym memberships by sharing our values and programs with new prospects. Answer phone calls professionally and address inquiries or concerns. Familiarize new members with our Smart Start Training workout program. Perform daily cleaning to maintain a clean and welcoming facility. Qualifications: Strong interpersonal and communication skills. Ability to work independently and as part of a team. A positive attitude with a passion for helping others. Prior customer service or sales experience is a plus, but not required. Must be reliable and punctual. Perks and Benefits: Free gym membership to any ATC Fitness location. Flexible work hours to fit your schedule. Opportunities for career growth within the company. A healthy and supportive work environment.
    $26k-34k yearly est. 6d ago
  • Customer Service Representative

    Security Finance 4.0company rating

    Member service representative job in Jackson, TN

    * Do you thrive on making a positive, lasting impact on people? * Do you have customer service experience? * Are you looking for an opportunity to learn a new industry, with paid on the job training? * Do you want multiple opportunities to advance your career? * Do you want to work in an open, office environment? You're the first face customers see and the most important memory, because you'll be the one who helps them, over the phone and in-person, when they have a financial need. No prior finance experience required - just bring your customer centric attitude and we'll teach you the rest! In this role, you can expect to: * Provide outstanding customer service both on the phone and in-person. * Market for new and continued customer business. * Prepare and process loans and income tax returns. We offer: * TOP-of-the-line training, with pay increase incentives, which includes hands-on and online training. We are committed to helping you build a solid foundation and do your job to the best of your abilities. * An EXCELLENT benefits bundle that includes medical insurance (minimal cost to the employee), dental, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time. * Monthly Bonus Potential - You have the ability to earn a monthly bonus when your team meets your branch goals! * Community Service - As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions, and more. * Growth Potential - We believe in fostering our employees' talents and providing a pathway for their individual career story. We are a leader in the financial services industry since 1955, and proudly provide easy and safe installment loans and income tax preparation to the communities where we operate. Thanks to our conveniently located branches, we are honored to provide personal service from people our customers know they can trust. At Security Finance, it is about being good members of our community, helping neighbors in times of need, and treating customers with the respect they deserve. Come Begin Your Story!
    $26k-34k yearly est. 41d ago
  • Customer Service Representative

    Marmon Holdings 4.6company rating

    Member service representative job in McKenzie, TN

    McKenzie Valve & Machining As a part of the global industrial organization Marmon Holdings-which is backed by Berkshire Hathaway-you'll be doing things that matter, leading at every level, and winning a better way. We're committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone's empowered to be their best. Company Overview McKenzie Valve and Machining LLC, a Marmon Group and Berkshire Hathaway company, is a leading manufacturer dedicated to delivering high-quality parts with competitive pricing and reliable lead times. As our business continues to grow, we are seeking a skilled and motivated Customer Service Representative to join our team in McKenzie, TN. Position Summary The Customer Service Representative serves as the primary liaison between McKenzie Valve and its customers, ensuring satisfaction while supporting internal business goals. This role requires a strong technical foundation in manufacturing or the valve train industry and involves close Key Responsibilities Hands-on experience with BOM creation and maintenance Serve as the primary interface with key customer accounts, managing complex inquiries related to sales, delivery, and technical specifications. Exercise independent judgment in resolving service issues, negotiating delivery timelines, and recommending solutions that balance customer needs with internal capabilities. Analyze technical blueprints and specifications to validate component compatibility and ensure accurate order fulfillment. Collaborate with cross-functional teams (Sales, Engineering, Production) to align customer expectations with operational capacity. Lead continuous improvement initiatives to reduce non-shipment occurrences and enhance order accuracy. Maintain and interpret data on delayed shipments, identifying root causes and implementing corrective actions. Provide strategic input on pricing structures and delivery schedules based on market trends and customer history. Ensure compliance with internal quality standards and participate in Responsible Care Management System activities. Represent the company in customer-facing meetings and contribute to business development efforts. Qualifications High school diploma required; associate or bachelor's degree preferred. Minimum of 3 years of customer service experience in a manufacturing or industrial setting. Demonstrated ability to make decisions independently and manage complex customer relationships. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Strong communication, negotiation, and analytical skills Excellent problem-solving and negotiation abilities Ability to interpret technical documents and engineering blueprints Benefits 401(k) with company match Health, dental, vision, and life insurance Disability insurance Flexible spending account Paid time off and paid training Tuition reimbursement Employee assistance program and discounts Equal Opportunity Employer McKenzie Valve and Machining LLC is an Equal Opportunity Employer (EOE). Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law. We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to ******************, and please be sure to include the title and the location of the position for which you are applying.
    $32k-42k yearly est. Auto-Apply 25d ago
  • Customer Service Representative - State Farm Agent Team Member

    Brett Smalley-State Farm Agent

    Member service representative job in Gibson, TN

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Simple IRA Salary plus commission/bonus Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency License reimbursement Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $26k-34k yearly est. 13d ago
  • Customer Service Representative - State Farm Agent Team Member

    Troy Cox-State Farm Agent

    Member service representative job in Gibson, TN

    Job DescriptionBenefits: Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Troy Cox - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $26k-34k yearly est. 22d ago
  • Customer Service Representative - State Farm Agent Team Member

    Rodney Allen-State Farm Agent

    Member service representative job in Gibson, TN

    Job DescriptionBenefits: License reimbursement 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Rodney Allen - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $26k-34k yearly est. 22d ago
  • Product Service Representative

    Mat Holdings 4.5company rating

    Member service representative job in Jackson, TN

    Established in 1963, Sanborn Manufacturing has over 60 years of experience in the compressor tank and air brake tank industries. It has become one of the largest ASME pressure vessel manufacturers in North America. Sanborn Air Brake Tanks is a MAT Industries business. MAT Industries is a global leader in the Air Brake Tank, Air Compressor, and Air Compressor Accessory industries. MAT Industries, Inc., a proud member of MAT Holdings Inc., is a leading manufacturer of air compressors and air brake tanks located at 213 Industrial Dr., Jackson, TN 38301. World-class domestic manufacturing facilities allow MAT Industries to offer high-quality air compressors, air tools, and accessories to retailers under brands such as Powermate , Industrial Air , Industrial Air Contractor , and Sanborn , as well as private label. Our air compressors are sold through retailers including major home centers, hardware co-ops, independents, and farm and fleet stores around the US. Job Description Job Summary: We are seeking a dedicated and detail-oriented Product Services Representative to provide exceptional product and technical assistance to our customers via phone, email, and chat. The ideal candidate will be responsible for handling incoming inquiries, resolving issues promptly, and utilizing our SAP system to access customer information and product details. This role requires strong troubleshooting skills related to compressors, engines, and other mechanical products, as well as a commitment to maintaining a professional and patient demeanor in all customer interactions. The representative will document customer interactions in our CRM system, collaborate with other departments to address complex issues, and stay current with product knowledge through ongoing training. Additionally, the role involves contributing to product documentation, participating in team meetings, and striving to meet performance metrics regarding call handling time, customer satisfaction, and issue resolution. Bilingual support in Spanish is preferred to better serve our diverse customer base. The position may also include identifying recurring product issues, reporting them to relevant teams, and assisting with special projects as assigned by management. Responsibilities: Provide comprehensive product and technical assistance to customers via phone, email, and chat Handle incoming customer inquiries and resolve issues in a timely and professional manner Utilize the SAP system to access customer information and product details Troubleshoot and diagnose problems related to compressors, engines, and other mechanical products Maintain a pleasant and patient demeanor while addressing customer concerns and solving problems Document all customer interactions and follow-up actions in the company's CRM system Collaborate with other departments to escalate complex issues when necessary Stay up-to-date with product knowledge and technical specifications through ongoing training Assist in the development and maintenance of product documentation and FAQs Participate in team meetings and contribute ideas for improving customer service processes Meet or exceed performance metrics related to call handling time, customer satisfaction, and issue resolution Provide bilingual support, preferably in Spanish, to serve a diverse customer base Identify and report recurring product issues or customer pain points to the appropriate teams Assist with special projects and additional duties as assigned by management Qualifications Competencies/Experience: 2-4 customer service experiences Proficient with Microsoft products, i.e, Word, Excel, etc. Experience with SAP or similar ERP systems Familiar with compressor engines; Proficient at solving problems Good verbal and written communication skills. Additional Information All your information will be kept confidential according to EEO guidelines.
    $27k-33k yearly est. 60d+ ago
  • Service Advisor

    Telle Tire & Auto Service Inc.

    Member service representative job in Covington, TN

    Job Description The Automotive Service Advisor plays a vital role in delivering exceptional customer service by consulting with customers, recommending services, and documenting their concerns, requests, and services on the repair order accurately. This role involves setting and managing customer expectations, scheduling services, and ensuring maximum efficiency, productivity, and revenue. Service Advisors are key to customer satisfaction, ensuring that all work is completed to the customer's satisfaction and in compliance with service standards. Key Responsibilities: Utilize service history, factory maintenance guides, and internal checklists to recommend additional services and repairs Provide customers with a complete and accurate written cost estimate Communicate realistic promise times to customers and set proper expectations Obtain customer signatures on repair orders and ensure proper documentation Adhere to warranty policies and procedures Accurately document customer concerns, requests, causes, and corrections on repair orders Communicate with team leaders about incoming work and ensure efficient workflow Review inspection reports from technicians and manage technician time efficiently Monitor repair progress throughout the day, keeping customers informed of any changes to estimates, costs, or time requirements Obtain proper authorization before performing any additional repairs Explain completed work and all charges to customers clearly and effectively Support the Service Department by managing schedules and ordering necessary parts Collaborate with vendors, suppliers, and the Parts Department to ensure timely parts availability Maintain a clean, safe, and organized work environment Maintain a professional appearance and treat all colleagues with respect Comply with all relevant federal, state, and local regulations Provide excellent written and oral communication to ensure smooth service delivery Licenses and Certifications: Valid Driver's License (Required) Job Requirements: High school diploma or equivalent education Two (2) or more years of customer service experience; experience as a service advisor or service writer preferred Knowledge of: Automotive service, maintenance, and repairs MS Office products Basic mathematics Skills and Abilities: Excellent customer service and sales skills Strong ability to communicate effectively, both orally and in writing Honesty, transparency, and strong ethical standards Conflict resolution and problem-solving capabilities Strong leadership, interpersonal, and organizational skills Willingness to participate in in-house training programs Good driving record Physical Requirements: Ability to lift up to 75 lbs Regularly required to talk and hear Frequently required to stand, walk, and sit Occasionally required to bend, stoop, reach, crawl, and climb May be exposed to loud noise, vibration, exhaust fumes, and other conditions typical in a service repair environment We're more than just a service provider-we're a team driven by purpose, urgency, and care. We pride ourselves on delivering expert solutions that are fast, reliable, and focused on what matters most: the customer. Our culture is built around putting customer care first. Whether in the shop, in the field, or in the corporate office, we believe every role is an opportunity to ease someone's stress and replace it with confidence. That's why we respond with urgency, lead with empathy, and empower our associates to go above and beyond. Together, we turn stress into satisfaction. Our mission is simple: the customer's needs are our mission-every time, no exceptions. We support our team members with the tools, training, and trust they need to serve customers better. From the first call to the final follow-up, we deliver excellence with speed, safety, and heart. If you're passionate about helping others, solving problems under pressure, and being part of a team that leads with care and delivers with purpose-we'd love to have you on board. The organization is committed to providing reasonable accommodations to qualified individuals with disabilities to support the performance of essential job functions. Accommodation requests will be reviewed and considered on an individual basis in accordance with applicable laws.
    $34k-59k yearly est. 21d ago
  • Customer Service Representative

    QCHI/Lendnation Open Career

    Member service representative job in Lexington, TN

    LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team. will work at Store 4614 located at 64 W Church St Lexington, TN 38351. The Customer Service Representative opportunity is a Full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills! As a Customer Service Representative you will: Complete cash transactions for our customers Initiate customer loans Contact customers about past due payments Work rotating shifts and some Saturdays. You will have Sundays off! As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance Ability to work with minimal supervision Reliable attendance is an essential requirement of the position Must be at least 18 years of age Must have proof of eligibility to legally work in the United States We offer our Customer Service Representatives: Monthly bonus program Steady hours, Paid Time Off, Paid Holidays BENEFITS: 401(k) Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance *Benefits available to full time employees. Each benefit available at varying lengths of employment. ABOUT THE COMPANY QCHI (LendNation) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30-years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. Additionally, they have expanded services to include small businesses. Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310-Loan in Canada. QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. Knowing that today's customer seeks convenient options and speed, QCH's products and services are focused on providing the financial solutions customers need and appreciate. The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development and innovation are critical to gaining market share and competitive scale. Geographically, QCHI's headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States. Learn more about QCHI (aka QC Holdings and LendNation) at our website www.qchi.com/company. This is a full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills! QCHI / LendNation is an Equal Opportunity Employer Customer Service Representative
    $26k-34k yearly est. 60d+ ago

Learn more about member service representative jobs

How much does a member service representative earn in Jackson, TN?

The average member service representative in Jackson, TN earns between $18,000 and $35,000 annually. This compares to the national average member service representative range of $21,000 to $45,000.

Average member service representative salary in Jackson, TN

$25,000
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