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Member service representative jobs in Joplin, MO - 219 jobs

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  • Customer Service Enrollment Specialist - In Office

    The Nuckolls Agency

    Member service representative job in Anderson, MO

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 14d ago
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  • Customer Service Rep(09630) - 716 S Broadway

    Domino's Franchise

    Member service representative job in Pittsburg, KS

    Job Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! WORK CONDITIONS Exposure to: Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts. SENSING Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions. Additional Information Additional Job Details PHYSICAL REQUIREMENTS including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking For short distances for short durations. Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48. Sitting Paperwork is normally completed in an office at a desk or table. Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72 high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching Reaching is performed continuously; up, down and forward. Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
    $27k-35k yearly est. 7d ago
  • Customer Service Representative - State Farm Agent Team Member

    Jay Temaat-State Farm Agent

    Member service representative job in Pittsburg, KS

    Job DescriptionBenefits: 401(k) matching Bonus based on performance Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Parental leave Training & development Wellness resources Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Group Life Insurance Benefits 401K Hourly pay plus commission/bonus Paid time off (vacation and personal/sick days) Growth potential/Opportunity for advancement within my agency Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $27k-35k yearly est. 5d ago
  • Service Advisor

    Jay Hatfield Motorsports-Joplin

    Member service representative job in Joplin, MO

    Jay Hatfield service department is growing and in need of another Service Advisor to help keep up with the fast pace, daily demands of our great customers. As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality. BENEFITS Medical and Dental 401K Plan with Matching Paid Personal Days Paid Vacation 6 Paid Holidays Longevity Bonuses Birthday off Paid Referral Bonus Program Growth opportunities Paid Training Employee vehicle purchase plans Family owned and operated Long term job security Flexible Work Schedule Saturday Lunches Discounts on products and services Responsibilities Answer the phones, schedule customer service appointments Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled Ensures that the daily inventory of technicians' time is consistently sold to service customers. Distribute work between technicians efficiently Qualifications Organized and friendly personality Demonstrated ability to manage others Time management skills Fantastic communication skills with your customers Professional, well-groomed personal appearance. Valid DL Willing to submit to a pre-employment drug screen (THC not tested for pre-employment) We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $34k-58k yearly est. Auto-Apply 60d+ ago
  • Service Advisor

    Mike Carpino Ford

    Member service representative job in Pittsburg, KS

    The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled. By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers! Service Advisor Compensation and Benefits: Competitive Pay Flexible Working Hours Health Insurance PTO & Sick Leave 401(K) Service Advisor Responsibilities: Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend maintenance base on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and update customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers Service Advisor Requirements: Previous experience at a Ford dealership is a plus Ability to identify the problem quickly Knowledge of automobiles Proven record of achieving exceptional customer satisfaction Past experience as a service advisor, assistant lane manager or service consultant Very energetic personality A desire for a long-term career with a growing organization Personal and professional integrity Computer skills and willingness to learn new programs Ability to learn new technology and repair and service procedures and specifications Minimum of 1 year in service department Ability to lift 50 pounds and work on your feet for extended periods of time Ability to work in a fast-paced environment Basic computer skills Positive, friendly attitude High school diploma or equivalent We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
    $34k-58k yearly est. Auto-Apply 14d ago
  • Customer Service Rep

    TCH Group, LLC 2.9company rating

    Member service representative job in Webb City, MO

    This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records
    $27k-35k yearly est. 6h ago
  • Customer Service Rep

    Carsonvalleyhealth

    Member service representative job in Webb City, MO

    This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records
    $27k-35k yearly est. 6h ago
  • Service Advisor

    Premier Truck Group

    Member service representative job in Neosho, MO

    We are so excited you are interested in our Service Advisor opportunity! Premier Truck Group is proud to be an essential business throughout the Coronavirus pandemic, allowing for the sustained employment of our employees while keeping health and safety a top priority. We continually re-evaluate and improve procedures on an on-going basis to ensure we are up to date with practices that support today's changing environment. Must have at least one shot of Covid-19 vaccine at commencement of employment. Winners Work Here! Premier Truck Group is proud of the diversity that comprises our winning team. We see the equality and inclusiveness amongst our team members as our ultimate tool in moving our organization and industry forward. Who is Premier Truck Group? Premier Truck Group is headquartered in Dallas, Texas, with nearly 40 locations throughout the US and Canada, making it the largest Freightliner dealer group in North America. We offer a premium selection of new Freightliner and Western Star commercial vehicles, a large selection of previously owned commercial trucks, and a full suite of parts, maintenance, and repair services. When you build your career here, you make a commitment to being the very best in the business. We are the pre-eminent group of Freightliner truck dealerships in the nation with serious plans for the future and we want you to be a part of it. Why Join Our Winning Team? When you join our team, you're rewarded with the opportunity work for an organization that provides opportunities for career growth and advancement, tailored to individual performance, experience and interests, along with a fully comprehensive benefits package including: Employee Discounts Medical, Dental, and Vision Insurance Life Insurance Employee Assistance Programs Paid Holidays and Paid Time Off 401k Plan with Employer Match Training Work-Life Balance Here are some quick insights into this opportunity. We would love to discuss it with you in more detail! Service Advisor Responsibilities : Responsible for greeting customers coming into the service department for all service needs Take and determine appropriate course of action for all incoming service department telephone calls concerning pending repairs, scheduling, cost and completion dates Assist in the preparation of quotes on repair jobs. Write service orders and obtain customer approval of orders Open Repair Orders and close Repair Orders in times of customer/service overflow Assist the Shop Supervisor'(s) in the assignment of service technicians to specific service jobs. Monitor job progress and keep customer updated Assist service technicians in identifying opportunities to Up-Sell Report all customer complaints to the Service Manager and/or the Assistant Service Manager Inspect each departing job for quality and cleanliness Finalizes paperwork upon completion of work and at end of shift Check all cash schedules daily Assist Shop Supervisor daily. Serve as relief for all Shop Supervisor vacations, etc. Promote good housekeeping and safe work practices Perform all other duties as assigned Service Advisor Requirements: Education A high school diploma or GED is required. Experience Minimum of 2 years' experience in Customer Service Relations, vehicle environment and employee supervision is preferred, but not mandatory. Licenses or Certificates A valid driver's license is required. *Premier Truck Group is an Equal Opportunity Employer* IND-SERVICE
    $34k-59k yearly est. 60d+ ago
  • Customer Care Specialist-I

    Sparklight

    Member service representative job in Joplin, MO

    Join Our Team as a Customer Care Specialist! At Sparklight and our Cable One family of Brands, we're all about our neighborly approach, connecting people to what matters most. Are you ready to be a crucial part of this mission? As a Customer Care Specialist, you'll be the face and voice of our company, helping customers both in person and over the phone. Your role will be key in delivering exceptional service and driving our growth. What You'll Be Doing: Engage with Customers: Welcome guests and handle inquiries with a warm smile, whether face-to-face, chat or on the phone. Solve Problems: Tackle customer issues, provide accurate billing information, and resolve standard problems. Drive Revenue: Secure new and incremental revenue by promoting our products and services. Educate & Assist: Guide customers on using our products and help them navigate our services. Follow-Up: Make sure every issue is resolved to our customers' satisfaction and keep improving our service. Core Competencies Committed: Values each and every customer, while working hard to keep their business and support our communities. Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy. Proactive: Understand what our customers need and actively work to make their relationship with us seamless, easy, and rewarding. Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations. What We're Looking For: Education & Experience: High school diploma or GED, and a few months in customer service. We value your willingness to learn! Skills: Outstanding communication, solid data entry, and computer skills. Knowledge: Eager to learn about our products and stay up to date with what we offer. Pay Rate: Hourly rate of $13.75-$15.50. We offer an hourly wage based on experience, with a focus on providing growth opportunities for both entry-level candidates and those with more experience. Benefits Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as: Medical, dental, and vision plans - start when you start! Life insurance (self, spouse, children) Paid time off (vacation, holiday, and personal/sick days) 401(k) - 100% company match (match program starts first day of service, up to 5% of eligible compensation Group Legal plan with Identity Theft Protection Additional Perks Tuition reimbursement (up to $5,250 on 1st year) Annual community support to various organizations across the U.S. Associate recognition & awards programs Advancement opportunities Collaborative work environment We're an Award-Winning Organization! Our Commitment Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day. Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. Pre-hire Processes Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.
    $13.8-15.5 hourly Auto-Apply 60d+ ago
  • Parts & Service Solutions Representative

    Lift Truck Center, Inc.

    Member service representative job in Joplin, MO

    Position Type: Full Time Shift: M-F 8:00-5:00 Status: Exempt Department: Service/Sales Reports To: Operations Manager Lift Truck Center, Inc., the authorized dealer for Toyota, a leading brand of lift trucks, is searching for a Parts and Service Solutions Representative for the Joplin and surrounding area. Prior experience in a related field, mechanical knowledge of industrial equipment, outside sale experience and computer skills are essential. Responsive sense of urgency, strong communication skills, positive attitude and support of our company core values are required. Summary: Manage and develop professional relationships with existing and prospective industrial customers within your assigned accounts. Our diverse customer base comprised largely of warehousing and manufacturing relies heavily on the lift trucks that move materials within their operation. As a service provider, it is our responsibility to consultatively understand the needs of our customers and help them tailor the levels and frequency of service that results in the lowest cost of operation and maximum equipment utilization. Essential Functions: Manage customer satisfaction and identify new opportunities for providing parts, service and tires for lift trucks and industrial equipment. Lift Truck Center Offers: competitive pay consisting of a base salary, commission, car allowance, professional growth opportunities, excellent benefits, and a safe & respectful team work environment. Qualifications Knowledge, Skills, Abilities: Ability to diplomatically handle issues and resolve problems through the collaboration with all company departments (utilizing a team approach and presenting a unified front to our customers). Good communication, interpersonal, organizational, and computer skills. Ensure that personal conduct and professionalism reflects favorably upon Lift Truck Center at all times. Abiding by company policy, Honest and Ethical business practices are required. Capable of multi-tasking and managing details. Input information in CRM software and ability to learn facets of our business operating system. Qualified applicants must be able to pass a drug, and criminal background check, take a Predictive Index assessment, and have a clean driving record. Lift Truck Center, Inc. is an equal opportunity employer. Finding the right employee is vitally important to our team. If hired, we recognize that you retain the option, as does the Company, of ending your employment with the Company at any time, with or without notice and with or without cause. As such, your employment with the Company is at-will and neither this letter nor any other oral or written representations may be considered a contract for any specific period.
    $26k-36k yearly est. 9d ago
  • Customer Service Representative

    Missouri Insurance Advisors

    Member service representative job in Joplin, MO

    Job DescriptionBenefits: Dental insurance Health insurance Paid time off Vision insurance Bonus based on performance Company parties Opportunity for advancement Training & development Customer Service Representative Start Date: ASAP Location: Joplin, MO Compensation: $17.25 Starting Hourly Pay, $18.00 at 90 Days, PLUS Annual Increase 50% Paid Health Insurance after 90 days with the company! Monday - Friday, 8:15 AM - 5:00 PM Our innovative and growing company is on the hunt for experienced customer service reps that are interested in being a part of something special. One of our mottos here at Mueller Insurance is work hard so you can play harder and we do just that. We have a fun loving culture that promises to grow you as a professional and take the time to invest in your future. We challenge our employees to meet both personal and professional goals so you may thrive in your everyday life. Candidates that are hired will be on the ground floor of an expanding organization, so you have the opportunity to contribute your unique skill sets and ideas. This is your chance to find not just a job, but a career. Take some time to review the information below for a better understanding about this position! WHAT YOU CAN EXPECT IN THE CUSTOMER SUCCESS POSITION: Youll be in a position that is vital to our company's success, where you have the opportunity to ensure our customers have a positive experience with our products and services. Your day to day will consist of communicating with our current clients through phone, email and SMS communication, to ensure that they are getting the most out of their experience. In this role you will need to learn the basics about Medicare and Ancillary products so that you can answer customer questions and explain policy coverage. You will maintain accurate records of client interactions and policy details. This position requires a person with excellent communication skills, specifically phone call etiquette. Our clients depend on us as professionals to be knowledgeable and well organized, therefore to excel you must have strong organizational and time management skills. Our organization thrives on its culture so being a team player is imperative to our mission. We are professionals and we expect all of our candidates to be professionals as well, so a high degree of professionalism and ethical standards is expected. WHAT TO EXPECT AS NEW EMPLOYEE AT MUELLER INSURANCE: Serves customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customers complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution. Maintains financial accounts by processing customer adjustments. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed.
    $17.3 hourly 11d ago
  • On-Site Service Representative (Part Time)

    W.W. Grainger, Inc. 4.6company rating

    Member service representative job in Joplin, MO

    Req Number 327293 About Grainger W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenance, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment, Zoro.com offers customers access to more than 14 million products, and MonotaRO.com offers more than 24 million products. For more information, visit ***************** Compensation This position is hourly. The anticipated base pay compensation range for this position is $20.00 and $24.81 Rewards and Benefits * Medical, dental, vision, and life insurance coverage starts on day one of employment. * Access to up to 50% of your paycheck based on hours worked before payday. * 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year. * 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required. * Employee discounts, parental leave, and other benefits. * Safety shoes provided (where applicable). For additional information and details regarding Grainger's benefits, please click on the link below: ********************************************************************************** The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills. The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above. Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law. Onsite Service Representative Position Details: The Onsite Services Representative (OSR) reports to a Supervisor or Manager of Onsite Services and supports assigned customers by managing their inventory, providing outstanding customer service, driving account growth though customers' inventory management (KeepStock) program. Onsite Service Representatives (OSRs) also work with partners to implement sales strategy and to help customers understand how Grainger can provide solutions to their business' MRO needs. You Will: CUSTOMER SERVICE * Service multiple customer locations with the following specific responsibilities: * Receive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted * Gain knowledge of Grainger's offer to help improve orders through system integration. * Resolve customer problems promptly to retain and promote customer loyalty. * Follow designated route defined by routing software tools and maintain route guides. * Identify continuous improvement opportunities in productivity, process, and cycle time * Comply with safety and inspection requirements of the facility where the service is being provided. ACCOUNT GROWTH * Help create new orders by engaging with customers to identify additional product needs * Probes for customer needs during each site visit and works with sales partners to expand Grainger offerings * Participate in quarterly reviews with customers and sales partners to assess viability of Inventory Solutions offerings You Have: * 3 years' experience in selling or service environment * High School Diploma or equivalent * Customer service and sales growth oriented * Collaboration and problem-solving skills * Handle different technical and operational issues * Have and maintain a valid driver's license in State of residence * Must carry required levels of automobile insurance We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace. We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.
    $20-24.8 hourly 4d ago
  • Inbound Customer Service Representative

    Perunhr

    Member service representative job in Joplin, MO

    Your mission (should you choose to accept it) is to offer customer support through phone, email, online chat or social media to customers who have questions, concerns or confusion around a particular product or service. You're literally the voice of the brand, and a strong relationship between our clients and their customers starts with you. So only the awesome need apply. KEY JOB RESPONSIBILITIES Talks to customers over the phone, email, online chat or social media to resolve their questions or concerns Maintains and updates customer information as necessary Calmly attempts to resolve and de-escalate any issues Escalates calls to supervisor when necessary and appropriate Responds to requests for assistance and/or possible processing of credit card authorizations Tracks call-related information for auditing and reporting purposes Provides feedback reports on call issues related to downtime and/or training issues Upsells to customers as necessary JOB REQUIREMENTS Minimum Education and Experience: High School Diploma or GED required; college degree preferred Customer service experience a plus Phone-related customer service a major plus Familiarity with Microsoft Windows, Word, and Excel applications Bilingual language skills a plus JOB REQUIREMENTS Minimum Education and Experience: High School Diploma or GED required; college degree preferred Customer service experience a plus Phone-related customer service a major plus Familiarity with Microsoft Windows, Word, and Excel applications Bilingual language skills a plus Knowledge, Skills and Abilities: Stellar customer service skills - and an overwhelming desire to make lives better, one interaction at a time Ability to use phone and computer systems Excellent oral and written communication skills Strong listening/comprehension skills Ability to stay composed and objective Conversational, patient and confident, with a positive attitude
    $27k-35k yearly est. 60d+ ago
  • Customer Service Representative (Multi Branch Support)

    Security Finance 4.0company rating

    Member service representative job in Joplin, MO

    Do you thrive on making a positive, lasting impact on people? Do you have customer service experience? Are you looking for an opportunity to learn a new industry, with paid on the job training? Would you enjoy working in multiple locations in your area? Do you want multiple opportunities to advance you career? Do you want to work in an open, office environment? You're the first face customers see and the most important memory, because you'll be the one who helps them, over the phone and in-person, when they have a financial need. No prior finance experience required - just bring your customer centric attitude and we'll teach you the rest! In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business. Prepare and process loans and income tax returns. We offer: TOP-of-the-line training, with pay increase incentives, which includes hands-on and online training. We are committed to helping you build a solid foundation and do your job to the best of your abilities. An EXCELLENT benefits bundle that includes medical insurance (minimal cost to the employee), dental, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time. Monthly Bonus Potential - You have the ability to earn a monthly bonus when your team meets your branch goals! Community Service - As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions, and more. Growth Potential - We believe in fostering our employees' talents and providing a pathway for their individual career story. We are a leader in the financial services industry since 1955, and proudly provide easy and safe installment loans and income tax preparation to the communities where we operate. Thanks to our conveniently located branches, we are honored to provide personal service from people our customers know they can trust. At Security Finance, it is about being good members of our community, helping neighbors in times of need, and treating customers with the respect they deserve. Come Begin Your Story! Apply today!
    $27k-35k yearly est. Auto-Apply 3d ago
  • Claims Support/Customer Service Representative

    Point C

    Member service representative job in Joplin, MO

    Point C is a National third-party administrator (TPA) with local market presence that delivers customized self-funded benefit programs. Our commitment and partnership means thinking beyond the typical solutions in the market - to do more for clients - and take them beyond the standard “Point A to Point B.” We have researched the most effective cost containment strategies and are driving down the cost of plans with innovative solutions such as, network and payment integrity, pharmacy benefits and care management. There are many companies with a mission. We are a mission with a company. The Claims Support / Customer Service Representative plays a key role in supporting Point C's claims operations by providing exceptional customer service and administrative support. This position is responsible for assisting members, clients, and internal teams with claims-related inquiries, maintaining accurate records, and ensuring timely processing and distribution of documentation. The ideal candidate is detail-oriented, organized, and committed to delivering a high level of service in a fast-paced, collaborative environment. Primary Responsibilities Serve as a first point of contact by answering incoming calls, assisting callers with claims-related inquiries, and routing calls as needed. Provide high-quality customer service to members, clients, and internal stakeholders via phone, email, and written correspondence. Support claims operations by repricing health claims, creating and distributing documentation, and maintaining accurate databases and records. Manage incoming and outgoing correspondence, including mail, faxes, and electronic communications. Collect, file, organize, and maintain confidential office and claims-related documents in both physical and digital formats. Ensure proper handling of sensitive and encrypted documents in compliance with company policies and privacy requirements. Assist with general administrative tasks to support efficient day-to-day office and claims operations. Qualifications Strong written and verbal communication skills, including the ability to actively listen and clearly explain information. Excellent organizational and time-management skills with the ability to prioritize tasks and manage multiple responsibilities. Demonstrated customer service skills with a professional, positive, and empathetic approach. Proficiency with basic computer applications, including word processing, spreadsheets, email, and database systems. High attention to detail and accuracy when handling data and documentation. Ability to work independently with minimal supervision while also collaborating effectively as part of a team. Individual compensation will be commensurate with the candidate's experience and qualifications. Certain roles may be eligible for additional compensation, including bonuses, and merit increases. Additionally, certain roles have the opportunity to receive sales commissions that are based on the terms of the sales commission plan applicable to the role. Pay Transparency$30,000-$33,000 USDBenefits: Comprehensive medical, dental, vision, and life insurance coverage 401(k) retirement plan with employer match Health Savings Account (HSA) & Flexible Spending Accounts (FSAs) Paid time off (PTO) and disability leave Employee Assistance Program (EAP) Equal Employment Opportunity: At Point C Health, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business-and our society-stronger. Point C Health is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
    $30k-33k yearly Auto-Apply 11d ago
  • Seasonal Merchandising Service Associate - Weekends Preferred

    Lowe's Home Centers 4.6company rating

    Member service representative job in Joplin, MO

    Key Responsibilities Customer Service Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs Builds relationships with vendors by providing direction and checking to ensure merchandise resets are completed according to Lowe's specifications Collaborates with the Merchandising Service team and Manager by communicating project priorities, schedule, and project needs (e.g., materials, supplies, time) Analyzes metrics and provides feedback on project execution and in-store service to store, market, and corporate leaders Although majority of time of time will be spent in activities that do not involve the direct interaction with customers, the individual in this role is expected to engage with customers when the opportunity arises. This includes: Understands customers' needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise Engage with customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise Listens to and responds knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through projects when necessary Demonstrates sincere appreciation to customers Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe's programs In-stock Moves or replaces beams and grids, rotates stock, builds products, and displays products and support materials using power equipment (e.g., lifts, order pickers) per reset and/or project instructions and processes Identifies damaged products, removes them from the shelves, delivers them to Return to Manufacturer (RTM) area, and signs off on the products as defective Verifies buyback items and ensures they are pulled, prepped, and ready for shipping Identifies damaged or missing signage, displays, and collateral and orders replacements in accordance with merchandising standards and planogram details Confirms that product pricing information is visible and clear and resolves/replaces any missing pricing labels Updates/validates wayfinding and product location signage as well as digital maintenance of this information throughout the store Ensures cross merchandise, side stack products, j-hooks and gravity feed bins are placed appropriately, helping to drive add-on sales Works with store leadership to stage clearance and damaged merchandise for quick sale Sorts products in bins, drawers and boxes to ensure that they are in the proper location Merchandise to plantogram, price, color block and place plants as they arrive Fill plant racks onto plant tables per plantogram to grand opening ready standards Clean and Safe Stores Reviews, completes, and enters completion details (when, what, amount of time spent, taking and uploading photographs to confirm servicing completion, etc.) for all assigned merchandise reset, service, and maintenance tasks Ensures all reset displays are safe and in working order and repaired/replaced as needed Repairs/seals damaged packaging and boxes including peg-hook items Removes all trash, moves cardboard boxes to the bailer, and moves plastic wrap and other debris to the compactor Replaces light bulbs and alerts the appropriate contact when additional maintenance issues are noted (lights out, painting, etc.) Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas Maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates Adheres to all safety requirements relevant to one's regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler) In addition to the above responsibilities, this individual is held accountable for other duties as assigned Maintain point-of-sale signage including bin plus beam label stock ensuring all bin locators are placed and price changes are activated Audit and update pricing labels inside and outside the store to ensure accuracy Follow state-specific guidelines on price changes (Pricing Policy SF-06) Required Qualifications High school diploma or GED General Studies or equivalent years of experience in lieu of education requirement, if applicable Preferred Qualifications 6 Months of Lowe's sales floor experience 6 Months of Experience performing product merchandising tasks including reading planograms and plantograms, setting up and tearing down displays 3 Months of Experience operating power equipment such as lifts, order pickers, and similar equipment Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
    $24k-28k yearly est. Auto-Apply 13d ago
  • Customer Representative

    Courtesy Loans

    Member service representative job in Miami, OK

    Full-time Description Regional finance company looking for positive, energetic, team player to join our company. Duties include---customer service, collections, and loan underwriting. Candidate must have attention to detail and have the drive to succeed in all aspects of the business. Our company offers excellent salary with great bonus opportunities and benefits. COURTESY LOANS 1510 N Main St Miami, Ok 74354 Job Type: Full-time Pay: $14.00 - $16.00 per hour Requirements Excellent customer service Collection experience Underwriting Loans Pass a background check Valid driver license
    $14-16 hourly 60d+ ago
  • Customer Service Representative

    Trustpilot 3.9company rating

    Member service representative job in Carthage, MO

    We take pride in what we do! Deciding to come grow with us is an exciting opportunity to enhance your career success stories. You are the center to what we do. We would love to have you here! CSR At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a CSR, you'll play a key role in delivering exceptional customer service while building relationships and helping our customers find the right financial solutions. Whether you're looking for a long-term career in customer service or aiming to grow into leadership roles, Tower Loan provides the tools, training, and opportunities to help you succeed. This full-time position has competitive pay, performance-based incentives, and excellent benefits. If you thrive in a fast-paced, people-focused environment, this is the perfect opportunity for you! In the Role Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions. Receive and process payments in customer accounts. Market to current, former, and potential customers to drive loan production. Maintain and secure cash drawers and accounting activities, including but not limited to balancing and preparing deposits accurately. Execute office administrative activities, including checking branch mail, filing, purchasing office supplies, etc. Process loan applications and collect payments due. Perform all other duties as assigned. Required High School Diploma or GED Must have a valid driver's license and reliable vehicle Preferred Cash Handling, Sales, or Customer Service experience Location: On-Site The schedule for this position is Monday through Friday from 8:30 AM to 5:30 PM, with some extended hours during the week as needed, which may include Saturday. Who We Are Tower Loan provides you with the opportunity to earn a competitive salary plus performance-based incentives. You can take charge of your future by advancing into leadership roles. With our comprehensive training programs, strong promote-from-within culture, and continuous growth opportunities, your career path is in your hands. Plus, we have a chance every day to make a real impact on the lives of our customers! Other team member benefits include: Health and Well-Being Options, including Medical, Dental, Vision, Employee Assistance Program, and Life Insurance Up to 3% 401(k) Match Paid Time Off (16 days per year after one full year, cash back for unused time) Paid Holidays Annual Raises and Performance Bonuses Monthly Incentive and Employee Referral Bonuses Participation in Charitable Campaigns Tower Loan has been a trusted name in consumer finance for over 80 years. We provide individuals with responsible access to credit to help them achieve their financial goals. We take pride in offering personal loans, home equity loans, and retail financing, helping our customers consolidate debt, cover unexpected expenses, and invest in their futures. With almost 260 office locations across six states, our dedicated team members build customer relationships and provide personalized financial solutions in person, by phone, and online. We are committed to serving our communities, fostering a culture of growth and development, and creating career opportunities through our strong promote-from-within philosophy. At Tower Loan, we believe in empowering our customers and employees to help people build brighter futures, which has been at the heart of what we do for decades. Now is the perfect time to grow with us! Discover more about our company and culture! Read what our customers are saying about us!
    $26k-34k yearly est. Auto-Apply 41d ago
  • Entry Level Vehicle Service Specialist - Joplin

    Valvoline Instant Oil Change 4.2company rating

    Member service representative job in Joplin, MO

    Entry Level Vehicle Service Specialist What You'll Do: As an entry-level vehicle service specialist, you will help keep our guests safe on the road by providing top-tier customer service while performing preventative maintenance services for their vehicles. Through our award-winning training program, you will learn to change oil, check and refill fluids, rotate tires, test and replace batteries, inspect and replace lights and wipers - all included in our 18-point safety check. You'll work on a team to provide fast, easy, trusted services to our guests, and have fun doing it! At VIOC, “It all starts with our people.” Creating a diverse and welcoming workplace with team members from varied backgrounds and experiences is our highest priority. The perks and benefits we'll provide you*: Competitive pay starting at $15.00/hour, with flexible pay options including Daily Pay, payroll debit cards and direct deposit. Paid vacation, and holiday pay Flexible work schedule: No late evenings Paid on-the-job training & same day pay option available - No previous automotive experience is required Medical, dental, vision, and 401(k) savings plans - 100% match up to 3% We promote from within - a commitment we are passionate about Company provided uniforms and tools 40% discount on Valvoline Instant Oil Change automotive services WHAT YOU'LL NEED TO SUCCEED: An eagerness to learn, a friendly attitude, and a desire to be part of a customer-focused team Ability to stand for up to 8 hours, climb stairs, and occasionally lift up to 50 pounds Mobility to crouch, bend, twist, and work with your hands above your head Comfortable working in a non-climate-controlled environment Fluency in reading, writing, and speaking English HOW YOU'LL ADVANCE IN YOUR CAREER: We're passionate about cars, but we are really in the business of taking care of people. At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! With an award-winning training program, commitment to safety, and fair and honest values, we're here to help you reach every milestone. *Terms and conditions apply, and benefits may differ depending on location Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
    $15 hourly 60d+ ago
  • Team Member, Petsense

    Tractor Supply 4.2company rating

    Member service representative job in Pittsburg, KS

    This position is responsible for interacting with customers and team members, supporting selling initiatives and performing assigned tasks, while providing legendary customer service. Essential Duties and Responsibilities (Min 5%) As a Team Member, it is essential that you be available, flexible, adaptable and service-oriented, as you must be able to fulfill all of the the following requirements: * Maintain regular and predictable attendance. * Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs. * Take the initiative to support selling initiatives (TEAM): * Thank the Customer * Engage with the customer and/or pet * Advise products or services * Make it Memorable * Team Members are required to perform a combination of the following duties during 95 percent of their day. Although the mix may vary from one day to another, our business and staffing model makes it essential that every Team Member be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice: * Operate cash register/computer following cash handling procedures as established by Tractor Supply/Petsense Company * Recovery of merchandise * Participate in mandatory freight process * Complete Plan-o-gram procedures (merchandising, sets, and resets) * Assemble merchandise * Perform janitorial duties * Execute price changes/markdowns * Assist customers with loading purchases * Ensure the safety and well-being of live animals. Sanitize and maintain holding tanks and care for live animals as required * Complete all documentation associated with any of the above job duties * Team Members also may be required to perform other duties as assigned. Required Qualifications Experience: No experience required. Retail experience and/or pet/live animal knowledge is strongly preferred. Education: A high school diploma or equivalent is preferred, but not required. Regardless of education level, Team Members must be able to read, write and count accurately. Preferred knowledge, skills or abilities * Pet/Live Animal, pet food, pet product knowledge is strongly preferred. * Strong communication and problem-solving skills. * Basic computer skills. * Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict. Working Conditions * Working environment is favorable, generally working inside with moderate noise. * Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate. * Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours * Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines Physical Requirements * This position is non-sedentary. * It is essential that Team Members have the physical and mental stamina and ability to move throughout the store and outdoor areas quickly and safely. * It is essential to operate all equipment related to their job duties efficiently, safely, properly and accurately; and to provide the highest level of customer service. * Ability to occasionally lift or reach merchandise overhead. * Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders. * Ability to move throughout the store for an entire shift. * Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area. * Ability to constantly operate store equipment such as computer, cash register, and other store equipment. * Ability to read, write, and count accurately to complete all documentation. * Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers. * Ability to process information / merchandise through the point-of-sale system. * Ability to move and transfer live animals, equipment, and merchandise weighing up to 50 pounds. * Ability to successfully complete all required training and certification. * Lifting 50+ pounds Disclaimer This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor. Company Info At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future. Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service. Please visit this link for more specific information about the benefits and leave policies applicable to the position you're applying for.
    $28k-32k yearly est. 58d ago

Learn more about member service representative jobs

How much does a member service representative earn in Joplin, MO?

The average member service representative in Joplin, MO earns between $17,000 and $32,000 annually. This compares to the national average member service representative range of $21,000 to $45,000.

Average member service representative salary in Joplin, MO

$24,000
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