Member service representative jobs in Lancaster, PA - 558 jobs

As the Technical Service Representative, you will work independently to maximize MSO account retention, profitability and partnership. You will increase sales growth by identifying areas for expansion and improvement. Must be proficient using methods such as analyzing main metrics; coordinate with sales, accounting and marketing teams to develop and implement solutions; and coordinate with local, regional, national, and global sales teams to ensure sales goals are met and in compliance with best practices and regulations. Your territory will be Southeast Pennsylvania (York, Harrisburg, Lancaster). You will report to the Senior Sales Manager. Responsibilities Communicate market changs. Stay current on products, processes, and system upgrades (Continuous Learning). Be a gatekeeper for installations, upgrades and national account mandates. Account Management. Communicate with the sales team about the product needs or product information. Industry Knowledge Qualifications College Degree or 3+ years of equivalent work experience in a related field,. Customer Service Experience Accountability with experience and accurate follow up. Work with all levels of team. Manage technical customer service support. Experience interpreting and responding to customer requests PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

The Deposit Services Specialist I is responsible for the overall day-to-day operational functions of the Deposit Services department while providing support to branch offices and other internal departments. This position follows applicable regulations as they apply to processes within the Deposit Services department while analyzing reports and requests. Essential Functions * Ensure compliance with IRS regulations * Ensure compliance with third party vendors * Identify and resolve Customer Service issues * Provide excellent customer and business unit support * Perform critical account maintenance to deposit account * Perform CIP review on all new CIF records * Review and analyze deposit account reports to ensure compliance with policy and procedures * Ensure compliance with Reg D limitations on savings products * Responsible for Safe Deposit product and service * Input data into related banking systems * Ensure all performance standards are met * Maintain appropriate departmental records and reports * Perform product and service development related tasks * Interact with other business units within Northwest, vendors, and/or business partners * Partner with co-workers and other departments appropriately * Protect the security of all information appropriately * Recommend improvements to procedures * Recommend product/delivery enhancements * Attempt to exceed production expectations * Ensure total quality of work performed * Recommend quality control enhancements Additional Essential Functions Essential Functions * Ensure compliance with Northwest's policies and procedures, and Federal/State regulations * Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency * Work as part of a team * Work with on-site equipment Additional Responsibilities * Complete other duties and special projects as requested by management Safety and Health for those without supervisory duties * Abide by the rules of the safety and loss prevention program * Perform work tasks in a safe manner * Report any and all injuries to supervisor * Know what to do in case of an emergency QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education High School Diploma or equivalent Work Experience Less than 2 years Deposit Services experience 2 - 6 years Related banking experience 2 - 6 years Technological/relevant experience General Employee Knowledge, Skills, and Abilities * Ability to establish effective working relationships among team members and participate in solving problems and making decisions * Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written * Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information * Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information * Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas Additional Knowledge, Skills and Abilities Knowledge of job specific banking products and services Knowledge and understanding of deposit products and bank policy and regulations around each product Knowledge of core operational systems and processes Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Commercial Services Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $20.10 - $30.10/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Job Responsibilities: Perform data entry of required information. Manage account relationships, maintain effective communications and ensure customer requirements are met. Work with posting clerk to ensure completion of recon, transportation, and all other vehicle charges are applied to the appropriate vehicle in the system. Respond to customer inquiries relating to vehicles. Provide quality service and assist in resolving problems. Communicate with Transportation Team to arrange required transportation or obtain information including transportation condition reports, bills, etc. Establish electronic customer vehicle files in the computer system. Update vehicle files on a continuous basis with standardized abbreviations to assure that vehicle location, condition, special announcements, and other activities relative to the vehicle are properly recorded. Seek floor price information from account representative and enter it into computer system. In coordination with account representative, account operations coordinator, and account specific procedures, prepare sale vehicle run process including run order, scheduling, notice to customer account, etc. Follow up on vehicle preparation for the sale by reconciling incoming bills against ordered work/repairs for each Institutional customer vehicle. Contact customer coordinators, service vendors and/or account representatives when the information is missing, or problems occur. Communicate with the accounting department to balance the sales and perform post-sale invoicing for accounts receivable as needed. Communicate with Vehicle Operations Team to prepare assigned vehicles for online programs. Prepare various reports, lists and handouts such as sales and expense report, sold vehicles by net amounts report, dealer attendance report, lot and transportation damage report, block summaries, etc. Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence. Perform other duties as assigned by management. Qualifications: Minimum: High School Diploma/GED and 3 years' experience in a related field. OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years' experience in a related field. Ability to work in a fast-paced environment, receptive to change and able to multitask. Prior clerical or administrative experience required. Proficient in Basic computer programs and Microsoft office suite Commitment to providing excellent customer service required and adhere to Client Contracts. Must be able to operate adding machines and other office equipment (i.e., copier, fax machine, etc.). Ability to sit or stand for prolonged periods of time. Communications and Organizational skills required. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

Home Branch: South Duke Branch - Lancaster, PA Position Title: Full Time Member Service Associate Department: Retail Operations Supervisor's Title: Assistant Branch Manager Classification: Non-Exempt Starting Salary Range: $15.45 - $19.31 Benefit Highlights: - Competitive compensation! - Medical, Dental, and Vision Insurance! - 401K with up to 4% company match! - Holiday Pay starting at day 1! - Paid Vacation Time! - Medical Benefits starting at your 31st day of employment! And Many More! Summary: Entry level member service position that performs various transactional duties to serve members. The primary duties include but are not limited to handling member deposits and withdrawals, processing loan payments, night drop deposits, and ATM transactions with a high degree of accuracy. Maintains accurate and precise transactional records, providing basic cash receipt and payment services in accordance with credit union policies and procedures. Provides general information on all Belco products and services, successfully referring members to the Member Service Representatives. Responsible for answering incoming calls to the branch in a professional manner. May be expected to participate in monthly outbound relationship building calls. Must maintain Quality Assurance Standards and outstanding member service at all times when providing service to both external and internal members. Represents the credit union to its members in a courteous, professional and confident manner. Essential Functions: Enthusiastically supports the sales and service culture. Actively contributes to the team achievement of assigned departmental/branch and strategic goals. Utilizes a consultative sales approach to seize any and all opportunities to educate members and potential members about Belco products and services, cross-selling to match individual member needs with appropriate products and services to enhance the member relationship with the credit union. Provides efficient, prompt and accurate service in handling and processing a variety of member transactions in the branch or via telephone. Replies to incoming member emails to the credit union, responding with professionalism and tact. Responsible for adhering to all security procedures relative to the handling of member cash transactions, security, and internal operating procedures. Must maintain member and employee confidentiality. Interviews members received via branch/sales center, inbound and/or outbound telephone calls, gathering pertinent information while building long term account relationships. Refers members to Branch Member Service Representatives for counsel on all share, loan, and membership account questions and requests. Abides by Belco's policies, procedures, standards, regulatory and compliance mandates. Embodies Belco's mission, vision, core values, and continuous process improvement (CPI) Any other duties requested by the Head MSA/Assistant or Branch Managers. Competencies : Functional Skills: Products/Service Knowledge, Cash Handling, Selling Skills, Dependability Operating Skills: Quality Of Work, Communication Relationship Skills: Member Focus, Teamwork Behavioral Expectations Work Environment: This job operates in a profession office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Ability to operate general office equipment such as copiers, fax machines, scanners, phones, hole-punchers, and staplers. Keyboarding or PC data entry capabilities required. Sitting, standing, bending, and hand dexterity required. Ambulation - able to move from one area to another throughout one-floor office layout. Travel: Periodic travel to other Branch Offices and Sales Center, as well as, evening and Saturday work may be required. Minimum Required Education and Experience: High School Diploma or GED is required. You must complete and pass the prescribed online Learning Management System courses assigned for this position within two years after position acceptance and before consideration for promotion. Additional education/training requirements may be requested as new courses become available. Certain courses may be waived based on prior experience. Preferred Education and Experience: Cash handling and customer service experience is strongly preferred. Disclaimer: Please note this position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. We are an Equal Employment Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual preference/orientation, age, disability, marital status, pregnancy, veteran status, or other legally protected bases. Belco's Diversity and Inclusion initiatives provide all employees with equal access to training and advancement opportunities throughout the organization. Belco will provide reasonable accommodation to applicants and employees with disabilities where appropriate throughout the application and employment process. Determinations on requests for reasonable accommodation related to any job function will be made on a case-by-case basis. A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

Plays a critical part in ensuring the efficient processing of loans, including handling new and closed loan files, facilitating communication with members, and providing administrative support for various loan and escrow-related tasks. Possesses expertise in vehicle title management and is highly skilled in tracking, processing, and ensuring the accuracy of loan-related documentation. RESPONSIBILITIES AND DUTIES Efficiently process new and closed loan files, ensuring accurate documentation, including the recording and satisfaction of mortgages and vehicle title work. Serve as the primary expert for vehicle title-related processes, including title tracking, coordinating communication with loan officer and members to resolve any issues, and assisting with adding liens to titles when necessary. Administer the tracking and facilitation of insurance requirements for both vehicle and real estate loans, ensuring compliance with credit union policies. Accurately process complex loan payments, ensuring proper application of funds and timely updates to member accounts. Book and fund real estate loans, ensuring all necessary documentation and approvals are in place. Manage incoming payoffs and provide accurate payoff quotes for members, ensuring that all necessary details are included. Prepare and mail various notices to members related to their loans. Conduct account research to resolve loan-related issues, ensuring accuracy and making necessary corrections to account information as needed. Provide support to loan officers and assist members with loan-related inquiries and processes professionally and courteously. Serve as the backup for the escrow processor, ensuring continuity of service in their absence. Perform a quality control review on a random sampling of loans to ensure compliance with credit union policies, accuracy of documentation, and underwriting standards. Generate and distribute various loan-related reports as needed, ensuring timely and accurate delivery to appropriate team members and departments. Perform other duties and special projects as assigned to support the credit union's lending operations. QUALIFICATIONS Education: High school diploma or equivalent (Associate's or Bachelor's degree in a related field preferred) Experience: Prior experience in loan servicing or a similar role, preferably within a credit union or financial institution Skills and Abilities: Strong understanding of vehicle title work, mortgages, insurance tracking, and loan servicing Excellent attention to detail, organization, and time management skills Strong communication skills, both written and verbal, with the ability to explain complex information to members and colleagues Proficiency in using loan servicing software and other related systems Ability to work independently, as well as part of a team, to achieve departmental goals SUPERVISORY RESPONSIBILITIES: None SCHEDULE: Full-time

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The Behavioral Services Specialist is responsible for the development and implementation of positive behavioral support plans for individuals with intellectual and developmental disabilities served by Community Services Group (CSG) in a variety of settings. The Behavioral Services Specialist works closely with supervisory and direct service staff to monitor the development and implementation of positive behavioral support plans. This position is responsible for ensuring individuals' rights and quality behavioral support in accordance with the principles of self-determination, Positive Behavior Support, Applied Behavior Analysis, recovery and resiliency and CSG policies. The Behavioral Services Specialist reports directly to the Director of Clinical Services or designee. Wage Information: $48,000 per year. CSG is offering a $1,000.00 Sign-On-Bonus for this position that will be paid after successful completion of the initial evaluation period. Job Description: Conduct comprehensive Functional Behavior Assessments (FBA) including indirect methods (interviews, record review) and direct methods (observations, ABC data collection), to determine the function of challenging behaviors. Monitors individuals' progress through on-site visits, data collection, and periodic assessments to ensure appropriate and adequate programs. Develop individualized, data-driven Behavior Support Plans (BSP) based on FBA findings, incorporating positive, proactive, trauma informed,and least restrictive strategies and using a whole person biopsychosocial approach. Design and recommend environmental modifications, antecedent strategies, and replacement skill training. Participates in the development of individual service or treatment plans to determine long and short term goals. Reviews individual service plans with program specialists to ensure accuracy, thoroughness and recommends revisions as individuals' needs change. Supervises the completion of periodic progress reports and monitors all program records to ensure active rehabilitation. Leads training for support staff on positive behavioral support techniques and other pertinent topics to enhance staff effectiveness. Maintain accurate, timely, and thorough documentation of assessments, plans, progress notes, and service delivery in compliance with organizational, state, and federal regulations. Collaborates with direct service staff in creating goal plans and behavioral support plans. Demonstrates knowledge of intellectual and developmental disabilities, mental health disorders, autism, trauma informed care, Down Syndrome and other common disorders. Implements best practice behavioral interventions. Qualifications: This position requires the following combination of education and experience: Master's degree from an accredited college or university in special education, psychology, counseling, social work, education, applied behavior analysis, or gerontology and two years of direct experience supporting individuals with mental illness/intellectual and developmental disabilities. Board Certified Behavior Analyst (BCBA), Licensed Professional Counselor (LPC) or Licensed Clinical Social Worker (LCSW) is preferred. Additional requirements include: Must have a valid driver's license, good driving record, and access to a reliable vehicle to attend training, meetings, and/or transport individuals to appointments. CSG Offers Superior Perks & Benefits: Medical, Dental, Prescription, & Vision Insurance available for employees, spouses, domestic partners, & dependents who qualify. Generous Paid Time Off & Other Paid Leave Extensive Paid Training Career Development Opportunities Flexible Pay Options through my FlexPay Family Medical and Parental Leave Flexible spending accounts for medical & dependent care Traditional or Roth 401K Plans with up to 4% employer match Employee Assistance Program (EAP) Life Insurance Wellness Reimbursement Tuition Assistance Mentor/Mentee Opportunities Health Insurance & Benefits availability will vary. Make a positive impact not only in someone else's life but in your own life by becoming a valued member of the CSG Team! Community Services Group is proud to be an Equal Opportunity Employer supporting Workforce Diversity.

Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Commercial Services Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $20.10 - $30.10/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Job Responsibilities: * Perform data entry of required information. * Manage account relationships, maintain effective communications and ensure customer requirements are met. * Work with posting clerk to ensure completion of recon, transportation, and all other vehicle charges are applied to the appropriate vehicle in the system. * Respond to customer inquiries relating to vehicles. Provide quality service and assist in resolving problems. * Communicate with Transportation Team to arrange required transportation or obtain information including transportation condition reports, bills, etc. * Establish electronic customer vehicle files in the computer system. Update vehicle files on a continuous basis with standardized abbreviations to assure that vehicle location, condition, special announcements, and other activities relative to the vehicle are properly recorded. * Seek floor price information from account representative and enter it into computer system. * In coordination with account representative, account operations coordinator, and account specific procedures, prepare sale vehicle run process including run order, scheduling, notice to customer account, etc. * Follow up on vehicle preparation for the sale by reconciling incoming bills against ordered work/repairs for each Institutional customer vehicle. Contact customer coordinators, service vendors and/or account representatives when the information is missing, or problems occur. * Communicate with the accounting department to balance the sales and perform post-sale invoicing for accounts receivable as needed. * Communicate with Vehicle Operations Team to prepare assigned vehicles for online programs. * Prepare various reports, lists and handouts such as sales and expense report, sold vehicles by net amounts report, dealer attendance report, lot and transportation damage report, block summaries, etc. * Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence. * Perform other duties as assigned by management. Qualifications: Minimum: * High School Diploma/GED and 3 years' experience in a related field. * OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years' experience in a related field. * Ability to work in a fast-paced environment, receptive to change and able to multitask. * Prior clerical or administrative experience required. * Proficient in Microsoft Excel required. * Commitment to providing excellent customer service required. * Must be able to operate adding machines and other office equipment (i.e., copier, fax machine, etc.). Ability to sit or stand for prolonged periods of time. * Communications and Organizational skills required. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

Cox Fleet is an administrative and operational role that primarily focuses on coordinating fleet maintenance, vehicle assignments, documentation, scheduling, tracking, vehicle compliance, database accuracy, and cost controls. The Support Specialist provides exceptional customer service, collaborates with team members, customers and outside vendors ensuring timelines are met, vehicles are compliant, and department KPIs are maintained. Job Description Duties and responsibilities Perform various clerical and administrative duties relating to the Fleet Management program fulfillment. Maintain vehicle files, records, billing files, invoice payments, outside vendor, and service provider relationships. Maintain detailed accurate, up-to-date information for assigned vehicles via Fleet Management systems including assignments, service requests, registration data, repair, and service records in compliance of State, Federal, and other regulations. Analyze, manage, and report customer vehicle information/ shop throughput via daily report and query capabilities. Work with customers, both internal and external, to resolve escalated service issues and support during catastrophic events. Work with manager to utilize team resources to ensure efficiency, quality work product, and effective customer service against key performance indicators. Work with Leader to achieve customer's expectations of department deliverables through proactive communications, establish and maintain relationships with customers. Respond to customer inquiries relating to assigned customer vehicles, provide quality service, and assist in resolving problems. May be required to provide detailed vehicle information to support utilization and reliability. Utilize the fleet asset maintenance systems to monitor and track vehicle repairs. Communicate and schedule repairs/enhancements with Fleet Services management and location Technicians. Monitor vehicle through Fleet Services fulfillment process to ensure timeline commitment is met. Review completed work ensuring customer quality standards are achieved and/or exceeded. May follow up with customer to confirm completion and satisfaction. Minimum qualifications include: High School Diploma/GED and 3 years' experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience; or 5 years' experience in a related field. Strong proficiency with computers, Microsoft Office programs, and internet-based applications Self-motivated, able to manage expectations, prioritize work to meet deadlines, and work under pressure in a fast paced, high-energy environment. Ability to perform data analysis and make recommendations on changes to policies, procedures, processes, or methods as needed. Ability to maintain accurate records, asset inventories and to create/analyze reports. Strong people skills and the ability to effectively communicate with peers, business partners, and leadership. Ability to interact with internal and external business partners supporting corporate policy, standards, processes, and procedures. Proficient in understanding, analysis, and management of vehicle information to provide recommendations. Works well in a team environment by supporting departmental initiatives and goals. Provide excellent customer service, organizational skills, and communication skills (written and verbal) Ability to sit or stand for prolonged periods of time. Ability to perform repetitive data entry tasks, manual dexterity. Travel is isolated to nearby customer locations within assigned region. Occasional exposure to weather conditions, fumes, and noise Preferred qualifications include: Associate degree or 5 years fleet experience preferred. Works well in a team environment by supporting departmental initiatives and goals. Knowledge of federal, local, and state laws within region to support compliance of all vehicles related records.

Job Description current customers. Assist with warehouse tasks as needed. Areas of responsibilities may include but are not limited to: Attract potential customers by answering product and service questions. Suggest additional products and services to potential and current customers. Manage large amounts of inbound and outbound calls. Anticipate customer needs, following up with previous customers to offer reorders or additional services. Responsible for product knowledge to answer customer questions. Assess competitors by analyzing and summarizing competitor information and trends and identifying sales opportunities. Develop leads, referrals, and accounts by checking customer's buying history, suggesting related and new items, and explaining technical features. Closing sales and achieving sales targets. Create and maintain a database of current and potential customers. Assist with administrative tasks and warehouse work as needed. Assist in products and service issues, purchasing, scheduling, facility maintenance, truck maintenance and warehouse/office housekeeping as needed. Participate in monthly and/or annual physical inventories. Schedule inbound/outbound deliveries, as well as incoming/outgoing inventory. Stock, organize, and maintain showroom to maximize sales and maintain inventory. Maintain proper project details, documentation, and orders for specific large projects. Education, Skills, Experience, and Knowledge High school diploma/GED or equivalent work experience Customer service oriented with strong telephone, computer, and multi-tasking skills General knowledge of warehouse operations Must be able to operate a forklift and/or pallet jack Basic math and computer skills Ability to write legibly and communicate clearly with professionalism and courtesy Experience with inventory/inside sales and/or demonstrated success working with customers Work Environment Office and warehouse/fabrication environment Physical demands may include but are not limited to: High level of sitting, walking, standing, and/or climbing Stooping, bending, kneeling, and reaching Work outside/inside around machinery with moving parts and vehicles Exposure to all seasons of weather, as well as slippery and uneven surfaces Must be able to lift a minimum of 30lbs Travel None Exemption Status Non-exempt

**Penn State Health** - **St. Joseph Medical Center** **Work Type:** Part Time **FTE:** 0.50 **Shift:** Day **Hours:** 20 hours a week **Recruiter Contact:** Jennifer N. Michael at ********************************* (MAILTO://*********************************) **SUMMARY OF POSITION:** Provides a clean, safe and friendly environment for patients, visitors, and associates by providing housekeeping services. Responsible for cleaning tasks in patient rooms, nursing stations, lounges, restrooms, offices, clinic areas, and any other areas assigned in accordance with standard procedures of the Environmental Services Department. **MINIMUM QUALIFICATION(S):** + No prior experience necessary. **WHY PENN STATE HEALTH?** Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community. **Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:** + **_Be Well_** with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton). + **_Be Balanced_** with Generous Paid Time Off, Personal Time, and Paid Parental Leave. + **_Be Secured_** with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection. + **_Be Rewarded_** with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program. + **_Be Supported_** by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling. **WHY PENN STATE HEALTH ST. JOSEPH MEDICAL CENTER?** St. Joseph Medical Center first opened its doors in 1873, over 150 years ago. The new 204-bed state-of-the-art hospital, located on Bernville Road, opened in 2006 and in 2015 became the first hospital to join the Penn State Health organization; Penn State Health St. Joseph Medical Center. Penn State Health St. Joseph Medical Center is dedicated to the health, education, and wellness of the community. Our approach to health care is bigger than all of us. It calls us to learn, share, and lift each other up while achieving our goals. With pride in who we are, where we work, and what we do, we are changing lives every day together. We do this by putting our patients first and by living our core values as we serve our community. **YOU TAKE CARE OF THEM. WE'LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence - that's Penn State Health. But what makes our healthcare award-winning? That's all you.** _This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract._ _All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities._ _Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health's policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination._ **Position** Environmental Services Associate - Housekeeping **Location** US:PA:Reading | Service and Trade | Part Time **Req ID** 86635

Job DescriptionBenefits: Employee discounts Free uniforms Opportunity for advancement Crunch Fitness is looking for Membership Sales Representatives to join our growing team. Come change lives through fitness! Are you looking for a career opportunity in one of the fastest growing fitness clubs? Crunch Fitness is now accepting applications for qualified, professional, & career minded Membership Sales Representatives that are ready to change lives, be a part of a team and grow personally within a premier organization. With over 45 locations and even more planned, this position offers tremendous opportunity for growth & career advancement. The Membership Sales Representative will be responsible for: Greeting all members and guests with a smile Driving membership sales Building value to have new customers enroll in personal training Touring new or potential members Generating leads through outreach initiatives Collecting outstanding balances from current membership base Checking in members, answer phones, making sales calls Assisting in maintaining cleanliness Creating fun and engaging social media opportunities What We Look For In Our Fitness Professionals: Competitive, someone who wants to win! Outgoing personality, not afraid to put yourself out there! Ability to handle multiple tasks at once Flexible schedule A desire for personal/professional growth and development Team player Organized Be willing to go above and beyond Efficient and effective communication skills The Ways You Benefit: Growth opportunity in a rapidly growing company Free Crunch Fitness membership If youre ready to stop looking for a job and ready to begin a CAREER then now is the time to contact Crunch.

This position provides services to Berks County veterans, their widows, dependents, and orphans. The position is responsible for assisting and coordinating information and programs for veterans. Responsibilities include performing a variety of administrative tasks, as well as providing benefits services to veterans and the public. POSITION RESPONSIBILITIES: Essential Functions * Counsels and assists veterans and/or their eligible family members to provide information on their entitlement to VA benefits. * Prepares and submits benefits claims on behalf of veterans and/or their eligible family members to appropriate agencies. * Establishes, maintains, and reviews the case files in terms of assistance needed and provided. * Maintains and updates veteran information in various software programs and in the veteran's files. * Coordinates and disseminates information on County, State, Federal, and private veterans' programs and benefits. * Works in conjunction with State and Federal veteran offices and with local veterans' organizations to assist veterans. * Answers the phones, greets, and provides assistance/answers to inquiries and walk-in clients. * Coordinates County and Federal burial applications. * Coordinates and maintains schedules of veterans needing transportation and makes arrangements for volunteer drivers. * Provides administrative assistance to the Director of Veterans Affairs. * Follows and implements records management and archival guidelines for the department's documents and publications. * All other duties as assigned. Non-Essential Functions * Develops content for the Veterans Affairs and associated websites, then coordinates updates with technical specialists. * Maintains the office military museum. * Attends various training events and meetings, as directed. * Prepares a continuity plan for assigned responsibilities in the event of absence. MINIMUM EDUCATION AND EXPERIENCE: * High school diploma or G.E.D. certification from a recognized issuing agency. Associate's degree preferred in Social Work, Human Services, Psychology, Business Administration/Management. * One (1) year of experience in advanced office administration. * Any equivalent combination of experience and training that provides the required knowledge, skills, and abilities. * Required to obtain and maintain accreditation from the US Department of Veterans Affairs with training sponsored by the PA Department of Military and Veterans Affairs within one year of assignment to the position. * Veterans Status Required. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES: * Knowledge of County, State, and Federal veterans' programs, benefits, and procedures. * Knowledge of local veterans' organizations, programs, and community resources. * Knowledge of Federal, State, and local laws, rules, and regulations governing veterans' services and assistance. * Knowledge of Federal, State, and local HIPAA regulations and policies pertaining to the protection of personal health information. * Ability to communicate and express ideas and maintain a professional atmosphere with clients and co-workers. * Ability to establish and maintain working relationships with officials and representatives of state, federal, and community agencies, veterans, families, and the public. * Ability to work in a fast-paced working environment and the ability to multitask. * Ability to operate general office equipment and perform routine clerical work. * Ability to type at a speed of 47 WPM from clear copy with 85% accuracy. * Knowledge of office administration methods, practices, and procedures, and the ability to make arithmetic calculations. * Skill in the operation of a variety of computer software programs, including Microsoft Outlook, Word, and Excel. * Ability to handle stress. * Physical presence in the office is required. PHYSICAL DEMANDS: The position requires the ability to sit or stand for long periods and to lift and carry files and office documents weighing up to 20 lbs. WORKING ENVIRONMENT: Normal office environment. Position may require travel throughout and beyond Berks County. Incumbent needs access to transportation. This position description serves as a guideline for communicating the essential functions and other information about the position to the applicant/employee. It is not intended to create a binding employment contract nor cover every detail of the position, and may be changed where appropriate.

This position provides services to Berks County veterans, their widows, dependents, and orphans. The position is responsible for assisting and coordinating information and programs for veterans. Responsibilities include performing a variety of administrative tasks, as well as providing benefits services to veterans and the public. POSITION RESPONSIBILITIES: Essential Functions Counsels and assists veterans and/or their eligible family members to provide information on their entitlement to VA benefits. Prepares and submits benefits claims on behalf of veterans and/or their eligible family members to appropriate agencies. Establishes, maintains, and reviews the case files in terms of assistance needed and provided. Maintains and updates veteran information in various software programs and in the veteran's files. Coordinates and disseminates information on County, State, Federal, and private veterans' programs and benefits. Works in conjunction with State and Federal veteran offices and with local veterans' organizations to assist veterans. Answers the phones, greets, and provides assistance/answers to inquiries and walk-in clients. Coordinates County and Federal burial applications. Coordinates and maintains schedules of veterans needing transportation and makes arrangements for volunteer drivers. Provides administrative assistance to the Director of Veterans Affairs. Follows and implements records management and archival guidelines for the department's documents and publications. All other duties as assigned. Non-Essential Functions Develops content for the Veterans Affairs and associated websites, then coordinates updates with technical specialists. Maintains the office military museum. Attends various training events and meetings, as directed. Prepares a continuity plan for assigned responsibilities in the event of absence. MINIMUM EDUCATION AND EXPERIENCE: High school diploma or G.E.D. certification from a recognized issuing agency. Associate's degree preferred in Social Work, Human Services, Psychology, Business Administration/Management. One (1) year of experience in advanced office administration. Any equivalent combination of experience and training that provides the required knowledge, skills, and abilities. Required to obtain and maintain accreditation from the US Department of Veterans Affairs with training sponsored by the PA Department of Military and Veterans Affairs within one year of assignment to the position. Veterans Status Required. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of County, State, and Federal veterans' programs, benefits, and procedures. Knowledge of local veterans' organizations, programs, and community resources. Knowledge of Federal, State, and local laws, rules, and regulations governing veterans' services and assistance. Knowledge of Federal, State, and local HIPAA regulations and policies pertaining to the protection of personal health information. Ability to communicate and express ideas and maintain a professional atmosphere with clients and co-workers. Ability to establish and maintain working relationships with officials and representatives of state, federal, and community agencies, veterans, families, and the public. Ability to work in a fast-paced working environment and the ability to multitask. Ability to operate general office equipment and perform routine clerical work. Ability to type at a speed of 47 WPM from clear copy with 85% accuracy. Knowledge of office administration methods, practices, and procedures, and the ability to make arithmetic calculations. Skill in the operation of a variety of computer software programs, including Microsoft Outlook, Word, and Excel. Ability to handle stress. Physical presence in the office is required. PHYSICAL DEMANDS: The position requires the ability to sit or stand for long periods and to lift and carry files and office documents weighing up to 20 lbs. WORKING ENVIRONMENT: Normal office environment. Position may require travel throughout and beyond Berks County. Incumbent needs access to transportation. This position description serves as a guideline for communicating the essential functions and other information about the position to the applicant/employee. It is not intended to create a binding employment contract nor cover every detail of the position, and may be changed where appropriate.

At AAA Central Penn , we exist for our members and will judge everything we do by how well it serves their needs. We also strive to provide the same high-quality care and support to our team members. Whether it is through our recognition programs , engagement opportunities , or working as a team to help better our community , we love what we do and want our team members to have FUN at work. We work hard to serve our members, but we also work hard to make sure our team members are taken care of and have an inclusive, open, and flexible work culture. Team Member Focused Benefits Generous, front-loaded Paid Time Off (PTO); no need to wait until you've accrued PTO to take that summer vacation. 1 personal day. 8 paid company holidays including Christmas Eve and New Year's Eve. Medical, Dental, and Vision benefits. Health Savings Account (with employer contribution) and Flexible Spending Account options. 401(k) with up to 6% company matching, plus you are fully vested upon your first contribution. Life Insurance and Long Term Disability at no out of check cost to our team. Earn up to 3 extra PTO days a year for time spent volunteering in the community and attending AAA Cares events. Tuition Reimbursement. Free AAA Premier Membership. Discounts and perks including travel, branch services, car batteries, and more! The Member Specialist performs sales and services to members and non-members in AAA Central Penn branch locations. These include daily face to face interactions to provide membership services, Penn DOT related services, notarization of documents, providing information on AAA Central Penn travel and insurance products while always delivering superior customer service. This is an in-office position located at our Estelle branch in Lancaster, PA. Essential Functions: Provide in branch services including membership sales and renewals, general account maintenance, and information regarding information on AAA Central Penn's membership levels and the benefits. Complete transactions for maps, EZPass, Trip Tiks, Travel Store merchandise, foreign currency exchange, discount theme park and attraction tickets, Discounts & Rewards program, and other duties as needed. Handle inquires regarding AAA Central Penn's Travel Agency and Insurance Agency product offerings, directing members to the appropriate agents. Complete and pass the required education, training, examination, and take oath to become a Notary Public in the State of Pennsylvania, perform notary transactions for members. Perform Penn DOT services including title and license transactions within the regulations and requirements of Pennsylvania Law. Take photos for Passports and International Driver's Permits and issue International Driver's Permits. Cross sell and refer all AAA Central Penn products and services during each transaction. Maintain AAA Central Penn's quality standards with regards to membership services, insurance and travel referrals, and Member Rewards Credit Card applications. Properly utilize all AAACP's business systems and resources to provide exemplary service. Accurately and appropriately gather, document, and communicate information clearly and concisely. Greet all members and customers in a friendly and professional manner. Other duties as required. Knowledge, Skills, and Abilities High school diploma or equivalent. Customer service and sales experience preferred. Must be a Notary Public in the State of Pennsylvania, or the ability to obtain within 12 months of employment. Able to achieve clearance on a Pennsylvania State Police background check and maintain clearance for Penn DOT work throughout employment. Communication skills with the ability to communicate through multiple channels, including in-person, phone, chat, and email. Superior active listening skills with the ability to ask questions for clarity, ensure all key information is accurately obtained and/or conveyed, and make logical decisions to deliver superior customer service. Ability to adapt to changes in the work environment, adjusting to meet changing requirements across different situations. Ability to acquire, retain, and assimilate knowledge and skills. Possesses technical aptitude with the ability to use various computer systems to process information. About AAA of Central Pennsylvania For over 100 years the name AAA has been synonymous with exceptional service. Whether it be roadside assistance, travel, financial products, or insurance nationally we have over 60 million members who appreciate the value and peace of mind that our services provide. Come join our team and be a part of the AAA legacy! Work Culture Here at AAA Central Penn, we value our sense of community which is evident in the events planned throughout the year. We value diversity and create an environment where everyone can be their true selves and every voice matters. AAA Cares AAA Central Penn has a proud tradition of supporting local non-profit organizations that have a positive community impact. In fact, commitment to the community is one of our core values that guide our efforts to meet the needs of members and the communities we serve. AAA Cares promotes volunteerism and rewards team members with volunteer activity. The initiative is team member-driven, team-spirited, and solidly supported by AAA Central Penn leadership. Employee Engagement Activities We love what we do and we're proud of our team. We recognize birthdays and employee anniversaries. We also have quarterly and annual recognition events, contests and trivia, an annual company-wide event, and many other opportunities to share our appreciation. Not only is this company-wide, but individual departments and offices as well. We also have opportunities to be involved with various committees that focus on topics like employee safety, wellness, and engagement. AAA Central Penn is proud to be an equal-opportunity employer: EOE/M/F/D/V

Flagger Force, an industry leader in traffic control, is currently hiring an Employee Services Specialist. This position will be based out of our Operations Services Center located in Hummelstown, PA. The Employee Services Specialist position is primarily responsible for providing customer service to both internal and external customers, providing field employees with career support and corrective action, and supporting multiple corporate departments by acting as liaisons. Shift: 9am - 6pm Responsibilities Maintain an understanding of operational workings to be readily available to assist employees and build rapport. Investigate employee issues promptly and escalate as needed. Build trust with field employees by following up with issues and providing accurate answers. Assist in discipline administration including monitoring attendance, coaching field employees and working closely with various leadership to resolve issues. Aide in data management tasks including attendance, time off requests, excuse documents, personnel and equipment records. Assist employees with various technology requests and escalate issues as needed. Act as liaison between field employees and Human Resources, Finance, Technology, Fleet and Risk departments. Perform special projects as needed or assigned. Work collaboratively with all OSC, field management, and corporate departments. Attend company orientation and/or training programs. In addition to the functions listed above, the employee is expected to exercise honesty, integrity and respect with all clients and co-workers, maintain a professional appearance and demeanor, demonstrate a positive attitude, communicate effectively with co-workers and clients, work with accuracy, efficiency and close attention to detail, maintain good attendance by working when and where directed, respect the work environment and keep it as neat and clean as possible, and exercise initiative to learn new skills and tasks. The employee is also expected to perform such other duties and functions as required. What Flagger Force Offers: Medical, vision and dental insurance 401k w/company match Generous paid time off On-site fitness facility Paid holidays Health savings account Company paid benefits (long term disability and basic life/AD&D) Employee assistance program Tuition and education assistance Employee appreciation events Giving back to the communities we serve through paid volunteer time off Professional development opportunities Qualifications High school diploma or equivalent ability to master internal systems. One (1)+ years experience with Microsoft Office products (Word, Excel, PowerPoint, Teams, etc.). Strong written and verbal skills. Ability to learn and master computer programs and operational procedures. Demonstrates ability to maintain a positive demeanor in stressful situations. Ability to positively influence people and achieve optimal outcomes. Steel toed boots or the ability to obtain prior to employment. Preferred Education and Experience: Two (2)+ years customer service experience Education High School Diploma

Organization Description First Capital Federal Credit Union is a full-service financial institution serving the needs of members throughout York County, Pennsylvania, and the United States. Membership in the Credit Union is open to all employees and their families of companies within our Field of Membership. Our mission statement is the financial wellbeing of members and dedication to our community come FIRST. General Summary First Capital Federal Credit Union is seeking a full-time Member Service Representative MSR (Teller) to join our growing team. We offer team members a competitive salary, including paid time off 401K, pension plan and tuition reimbursement. First Capital promotes a culturally healthy and fun work environment with many employee benefits. The Member Service Representative MSR (Teller) will serve as a liaison between First Capital and its members. The Member Service Representative MSR (Teller) will be responsible for conducting transactions, providing account information. The Member Service Representative will provide prompt and professional service that consistently demonstrates our mission, vision, and core values. Come join our growing team and grow your career in the financial industry. Minimum Requirements The Member Service Representative MSR (Teller) will need to be professional and provide prompt, positive and courteous service to the members by listening, communicating effectively, making eye contact, smiling, and using the members' name. The Member Service Representative MSR (Teller) will be expected to assess a member financial needs to promote, and cross-sell products and services offered by the Credit Union to meet established sales goals and build productive relationships. The Member Service Representative MSR (Teller) will be expected to operate a cash drawer and perform routine member transactions, including but not limited to deposits, withdrawals, loan payments, and check cashing. The Member Service Representative MSR (Teller) will be expected to perform member account requests to include but not limited to maintenance, name change, and address changes. The Member Service Representative MSR (Teller) will have to show completion of a high school diploma or GED. The Member Service Representative MSR (Teller) should have experience in a financial institution, retail cash operations or customer service position. If you feel this is a great position for you, please submit your resume today. We are waiting to hear from you! Note: This list of essential functions is not exhaustive. It may be supplemented as necessary. Working Conditions Works in a well-lighted and ventilated office setting. Sitting, standing, bending, and lifting required during working hours. Speaking, hearing, and computer keying are required during working hours. First Capital Federal Credit Union is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company

At OSS Health, our mission is to continually strive to be the healthcare leader in quality, innovation and value. We make every effort to understand and exceed the expectations and needs of our patients. We are committed to providing an environment that is safe, respectful, and dignified at all times. Joining OSS Health means joining a culture of excellence and teamwork, with a strong focus on employee development and community support. OSS Health offers a great work environment, professional development opportunities, meaningful careers, and competitive compensation. Are you ready to provide a 5-star “OSSOME” experience? Apply today! JOB SUMMARY: The basic function of the Patient Financial Services Representative is to work closely with the AR Department and Business Office to ensure timely claim submission and account follow-up, and to work closely with our patients to ensure 5-star customer service. SCHEDULE: Monday-Friday 10:00am - 2:00pm (20 hours/week, not eligible for benefits) Hybrid - up to 1 day per week onsite ESSENTIAL DUTIES AND RESPONSIBILITIES: Reviews and refers delinquent accounts for Collections. Processes checks received at OSS locations for daily deposit. Discusses payment arrangements with patients for outstanding patient balances. Runs reports of Daily Hospital Facility charges to ensure all charges are captured. Closes daily charges. Provides as-needed support for other patient accounting functions and special projects. Prepares patient statements. Processes account Insurance and personal refunds. Answers the billing hotline in a timely manner and assist patients who have billing questions and complaints. Acts as a resource for internal customers concerning billing support. Serves as a resource for newly hired staff and new members of the department. Processes requests for billing records from patients, third parties and law offices, following HIPAA guidelines. Resolves account To Dos in the billing system. Reviews and resolves Billing Group emails. Monitors incoming faxes in system and on manual fax machine. Demonstrates good judgment in safeguarding OSS information to include confidentiality of all medical and patient information. Follows all policies and procedures of OSS. Other duties as assigned. EDUCATION: High school diploma or equivalent is required. An Associate's degree from a Medical Billing program is preferred. EXPERIENCE AND QUALIFICATIONS: Two years of experience in insurance and billing procedures is preferred. Professional certification through HFMA or AAHAM required. Must possess excellent organizational and time management skills. Must be able to prioritize duties and communicate directly with patients, physicians, co-workers and vendors. Must have professional telephone etiquette and have professional and effective communication skills. Excellent computer skills required. Must be able to work with internet options for claims processing and status checks. Experience with Medent or CPSI software preferred. Must possess excellent working knowledge of medical insurance and billing procedures with understanding of HMO, PPO and indemnity plans. Must have working knowledge of entire billing process. Must be a team player and willing to work with all staff to get the job accomplished. Must maintain a cooperative working relationship with all co-workers and patients and handle difficult situations tactfully. In-depth understanding of contracts and proper payment methodology. Must have the ability to review and understand written material pertaining to Orthopedics and health care, including terminology and reimbursement issues.

Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Commercial Services Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $20.10 - $30.10/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Job Responsibilities: * Perform data entry of required information. * Manage account relationships, maintain effective communications and ensure customer requirements are met. * Work with posting clerk to ensure completion of recon, transportation, and all other vehicle charges are applied to the appropriate vehicle in the system. * Respond to customer inquiries relating to vehicles. Provide quality service and assist in resolving problems. * Communicate with Transportation Team to arrange required transportation or obtain information including transportation condition reports, bills, etc. * Establish electronic customer vehicle files in the computer system. Update vehicle files on a continuous basis with standardized abbreviations to assure that vehicle location, condition, special announcements, and other activities relative to the vehicle are properly recorded. * Seek floor price information from account representative and enter it into computer system. * In coordination with account representative, account operations coordinator, and account specific procedures, prepare sale vehicle run process including run order, scheduling, notice to customer account, etc. * Follow up on vehicle preparation for the sale by reconciling incoming bills against ordered work/repairs for each Institutional customer vehicle. Contact customer coordinators, service vendors and/or account representatives when the information is missing, or problems occur. * Communicate with the accounting department to balance the sales and perform post-sale invoicing for accounts receivable as needed. * Communicate with Vehicle Operations Team to prepare assigned vehicles for online programs. * Prepare various reports, lists and handouts such as sales and expense report, sold vehicles by net amounts report, dealer attendance report, lot and transportation damage report, block summaries, etc. * Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence. * Perform other duties as assigned by management. Qualifications: Minimum: * High School Diploma/GED and 3 years' experience in a related field. * OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years' experience in a related field. * Ability to work in a fast-paced environment, receptive to change and able to multitask. * Prior clerical or administrative experience required. * Proficient in Basic computer programs and Microsoft office suite * Commitment to providing excellent customer service required and adhere to Client Contracts. * Must be able to operate adding machines and other office equipment (i.e., copier, fax machine, etc.). Ability to sit or stand for prolonged periods of time. * Communications and Organizational skills required. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

At AAA Central Penn, we exist for our members and will judge everything we do by how well it serves their needs. We also strive to provide the same high-quality care and support to our team members. Whether it is through our recognition programs, engagement opportunities, or working as a team to help better our community, we love what we do and want our team members to have FUN at work. We work hard to serve our members, but we also work hard to make sure our team members are taken care of and have an inclusive, open, and flexible work culture. Team Member Focused Benefits Generous, front-loaded Paid Time Off (PTO); no need to wait until you've accrued PTO to take that summer vacation. 1 personal day. 8 paid company holidays including Christmas Eve and New Year's Eve. Medical, Dental, and Vision benefits. Health Savings Account (with employer contribution) and Flexible Spending Account options. 401(k) with up to 6% company matching, plus you are fully vested upon your first contribution. Life Insurance and Long Term Disability at no out of check cost to our team. Earn up to 3 extra PTO days a year for time spent volunteering in the community and attending AAA Cares events. Tuition Reimbursement. Free AAA Premier Membership. Discounts and perks including travel, branch services, car batteries, and more! The Member Specialist performs sales and services to members and non-members in AAA Central Penn branch locations. These include daily face to face interactions to provide membership services, Penn DOT related services, notarization of documents, providing information on AAA Central Penn travel and insurance products while always delivering superior customer service. This is an in-office position located at our Estelle branch in Lancaster, PA. Essential Functions: Provide in branch services including membership sales and renewals, general account maintenance, and information regarding information on AAA Central Penn's membership levels and the benefits. Complete transactions for maps, EZPass, Trip Tiks, Travel Store merchandise, foreign currency exchange, discount theme park and attraction tickets, Discounts & Rewards program, and other duties as needed. Handle inquires regarding AAA Central Penn's Travel Agency and Insurance Agency product offerings, directing members to the appropriate agents. Complete and pass the required education, training, examination, and take oath to become a Notary Public in the State of Pennsylvania, perform notary transactions for members. Perform Penn DOT services including title and license transactions within the regulations and requirements of Pennsylvania Law. Take photos for Passports and International Driver's Permits and issue International Driver's Permits. Cross sell and refer all AAA Central Penn products and services during each transaction. Maintain AAA Central Penn's quality standards with regards to membership services, insurance and travel referrals, and Member Rewards Credit Card applications. Properly utilize all AAACP's business systems and resources to provide exemplary service. Accurately and appropriately gather, document, and communicate information clearly and concisely. Greet all members and customers in a friendly and professional manner. Other duties as required. Knowledge, Skills, and Abilities High school diploma or equivalent. Customer service and sales experience preferred. Must be a Notary Public in the State of Pennsylvania, or the ability to obtain within 12 months of employment. Able to achieve clearance on a Pennsylvania State Police background check and maintain clearance for Penn DOT work throughout employment. Communication skills with the ability to communicate through multiple channels, including in-person, phone, chat, and email. Superior active listening skills with the ability to ask questions for clarity, ensure all key information is accurately obtained and/or conveyed, and make logical decisions to deliver superior customer service. Ability to adapt to changes in the work environment, adjusting to meet changing requirements across different situations. Ability to acquire, retain, and assimilate knowledge and skills. Possesses technical aptitude with the ability to use various computer systems to process information. About AAA of Central Pennsylvania For over 100 years the name AAA has been synonymous with exceptional service. Whether it be roadside assistance, travel, financial products, or insurance nationally we have over 60 million members who appreciate the value and peace of mind that our services provide. Come join our team and be a part of the AAA legacy! Work Culture Here at AAA Central Penn, we value our sense of community which is evident in the events planned throughout the year. We value diversity and create an environment where everyone can be their true selves and every voice matters. AAA Cares AAA Central Penn has a proud tradition of supporting local non-profit organizations that have a positive community impact. In fact, commitment to the community is one of our core values that guide our efforts to meet the needs of members and the communities we serve. AAA Cares promotes volunteerism and rewards team members with volunteer activity. The initiative is team member-driven, team-spirited, and solidly supported by AAA Central Penn leadership. Employee Engagement Activities We love what we do and we're proud of our team. We recognize birthdays and employee anniversaries. We also have quarterly and annual recognition events, contests and trivia, an annual company-wide event, and many other opportunities to share our appreciation. Not only is this company-wide, but individual departments and offices as well. We also have opportunities to be involved with various committees that focus on topics like employee safety, wellness, and engagement. AAA Central Penn is proud to be an equal-opportunity employer: EOE/M/F/D/V