Member service representative jobs in Lancaster, PA

We're looking for a Customer Service Representative who brings strong communication skills and a steady, detail‑oriented approach to supporting our customers. This role focuses on order entry, issue resolution, and ensuring customers receive accurate information and timely service. The ideal candidate is dependable, organized, and comfortable in a fast‑paced environment. We're looking for someone who follows through, works well with others, and understands that every customer interaction reflects our values. Key Responsibilities: Respond to customer inquiries via phone and email with professionalism and clarity Accurately enter and verify orders, pricing, and shipping details Provide timely updates to customers and ensure issues are resolved effectively Maintain organized documentation for change orders, cancellations, and customer interactions Process RMAs and follow up until fully resolved Provide product information, delivery updates, and troubleshoot account/order issues Assist with complaint resolution and ensure customer satisfaction Monitor recurring issues, flag trends, and recommend improvements Support the team by managing CRM records and performing data entry Requirements College degree required (minimum of an Associate of Arts or Associate of Science degree) 3-5 years of relevant customer service or order management experience Strong communication, organization, and time management skills Proficiency in Microsoft Office, Salesforce, and data management systems Ability to work independently and as part of a team Ability to multitask and prioritize in a fast‑paced environment A proactive, customer-first mindset aligned with Direct Wire's core values Benefits Medical, dental, and vision coverage for employees and families starting on day one Company-funded Health Reimbursement Account (HRA) Optional Health Savings Account (HSA) and Flexible Spending Account (FSA) Coverage options for disability, accident, critical illness, hospitalization, and life insurance Access to our Employee Assistance Program (EAP) 401(K) with a 5% company match after 90 days of employment Pet insurance Generous paid time off, wellness days for on-site roles, and paid holidays Our Core Values Be a Great Person: Practice the highest integrity, care for and respect all, and always do the right thing. Serve Your Customers Well: Do whatever it takes for customer success, be driven for mutual success, and be willing to sacrifice for the greater good. Do Great Work: Seek continuous improvement, take the initiative and be proactive with solutions, be eager to share your ideas, and practice fanatical attention to detail. Be a Great Teammate: Be positive, enthusiastic, and energetic, be fun to work with and for, be a good listener, and be eager to serve others well. Background check, drug screening and references required. Direct Wire participates with eVerify.

As the Technical Service Representative, you will work independently to maximize MSO account retention, profitability and partnership. You will increase sales growth by identifying areas for expansion and improvement. Must be proficient using methods such as analyzing main metrics; coordinate with sales, accounting and marketing teams to develop and implement solutions; and coordinate with local, regional, national, and global sales teams to ensure sales goals are met and in compliance with best practices and regulations. Your territory will be Southeast Pennsylvania (York, Harrisburg, Lancaster). You will report to the Senior Sales Manager. Responsibilities Communicate market changs. Stay current on products, processes, and system upgrades (Continuous Learning). Be a gatekeeper for installations, upgrades and national account mandates. Account Management. Communicate with the sales team about the product needs or product information. Industry Knowledge Qualifications College Degree or 3+ years of equivalent work experience in a related field,. Customer Service Experience Accountability with experience and accurate follow up. Work with all levels of team. Manage technical customer service support. Experience interpreting and responding to customer requests PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Global Fortune 500 packaging manufacturer has an immediate opening for a Seamer Service Technician in the North American Beverage Division. This individual is a key member of the Technical Services Team who supports various customer-filling operations. Position accountabilities include the following: Act as the key interface between the Company and the customer in trouble-shooting problems associated with the Company's final product and the customer's filling processes. Support the customer in areas such as equipment audits, rework of the final filled products, overhauls and equipment conversion. Interact with other members of the Company's Sales Team to develop strategies, resolve problems and implement solutions to support the customer. Provide double-seaming training for customers. Requirements for this position would include the following: High school diploma or equivalent required. Associate degrees or technical school certificate in a mechanical related discipline a plus Working knowledge of Beverage Can Seamers (specifically Angelus, Pneumatic Scale and Continental) Working knowledge of Beverage Fillers Equipment (Crown, H&K, Cemco, etc.). Proven mechanical skills including the ability to use gauges, dial calipers, micrometers and other related instruments. Strong PC skills including a working knowledge of Microsoft Office (Word, Excel, Access, Outlook and Power Point) Effective communication skills, both verbal and written as well as proven presentation skills. Ability to clearly and effectively interact with customers on a variety of levels. Ability to identify a final packaged product that is not working or defective, troubleshoot the potential causes, and incorporate a solution for effectively resolving the problem. Ability to work overtime during the week and week-ends based on customer needs. Ability to travel (car and/or plane) up to 70% of the time. This will include some international travel to Canada

Carlisle Weatherproofing Technologies (CWT) is a leading supplier of building envelope solutions that effectively drive energy efficiency and sustainability in commercial and residential applications. We are looking for a Design Services Specialist working remotely. Job Summary: We are seeking a skilled Design Services Specialist with experience in building design and construction to join our team. This role supports the drafting and design needs of various stakeholders, ensuring technical accuracy and compliance with industry standards. This job will utilize specialized software to create detailed technical drawings, plans and designs for architectural, construction, or manufacturing projects. This role will play a crucial role in transforming conceptual designs into precise, accurate, and actionable architectural detail drawings. Duties and Responsibilities: * Develop and maintain standard and project-specific details using AutoCAD. * Create 2D and isometric CAD details to scale, ensuring alignment with company standards and project requirements. * Collaborate with internal and external teams to adjust designs as necessary. * Review and interpret architectural drawings and sketches. * Maintain accurate records of design work and technical documentation. * Participate in team meetings and report on project progress, challenges, and solutions. * Ability to work independently and with a team. Required Knowledge/Skills/Abilities: * Understanding of building construction * Communicate effectively to align goals and provide timely delivery of design services. * Willingness to learn and research products and construction practices. * Ability to collaborate with Architects, Consultants, Sales, Product Management, Technical Services, Marketing, and Warranty departments. * Self-motivated and capable of working with a team or independently in a remote environment. * Analytic problem-solving skills and the ability to manage multiple projects simultaneously. * Excellent verbal and written communication skills. * Experience in Microsoft Office Suite. Education and Experience: * Required: * Associate's or Technical Degree in drafting, construction design, construction technology, mechanical drafting or related program. * Minimum 5 years of experience in the construction industry * Minimum 5 years of experience in AutoCAD, with a strong proficiency in drafting 2D and isometric AutoCAD details, to scale. * Preferred: * Bachelor's degree in architectural, Civil or Mechanical Engineering * Experience working with waterproofing and air barrier systems * Working knowledge of Revit Working Conditions: * Remote with occasional travel * Typical work hours 8:00AM - 5:00PM #LI-MN1

Join a purpose-driven team at Caron Treatment Centers, where for nearly 70 years, we've been helping people find a path to recovery from addiction and rebuild their lives. We offer real careers with real opportunities for growth, comprehensive training, and a commitment to work-life balance. Our benefits include generous paid time off, company-paid life and disability insurance, professional growth and development, tuition reimbursement, a competitive 401(k) plan, and robust medical, dental, and vision plans. We're proud to foster a diverse and inclusive environment, with a culture of teamwork, compassion, and dedication to our mission. Start a career that saves lives at a company that values yours! The Development Services Coordinator plays a key role in supporting the organization's fundraising, annual giving, and donor stewardship activities. This position is responsible for processing gifts and acknowledgments, managing tribute notifications, supporting employee campaigns, and coordinating event registrations. The Coordinator maintains accurate donor and event data within the CRM system, generates reports, assists with prospect research, and provides general administrative support to the Development team. This role requires strong attention to detail, excellent organizational skills, and the ability to work collaboratively across departments to ensure efficient and accurate development operations. This position is full time, Monday- Friday. Candidates must have the ability to come to the Wernersville campus a few days per week. Starting salary is between $23-25/hr, depending on experience level. Duties and Responsibilities: Process gifts and acknowledgements for Annual Fund Program related to but not limited to direct mailings and web gifts. Process tribute gifts and provide tribute gift notifications and mail to honorees and families. Provide Employee Campaign support, process acknowledgments. Supports the Development team as needed in following up on outstanding gifts. Coordinate all aspects of events registration. This includes but is not limited to recording information in the CRM system, gift entry, processing acknowledgments, providing weekly reports to event planners, maintaining event documentation, creating and managing event pages in collaboration with Regional Vice Presidents, managing registrations and RSVPs in collaboration with event planners, and closing out all programs and events as needed. Provide periodic reports to the supervisor Track and document patient scholarship letters for Endowed and Restricted Funds Manage returned mail Cross train with Development operations staff to learn all aspects of Development Services. Maintain Development/Alumni Event Calendar/Staff Birthday list Process department invoices Order Office Supplies Support prospect research initiatives as deemed necessary by the Senior Director of Development Collaborates with Database Administrator & Analyst to maintain date integrity, including updating data in CRM on a periodic basis. This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Physical Requirements: The physical and mental demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift 20 lbs. Ability to walk up/down steps daily Education, Experience and Qualifications: High School Diploma or equivalent, Bachelor's degree preferred 3-5 years of professional administrative experience, including data entry, and organizational work. Experience in development services and/or using Raisers Edge database is strongly preferred. Proficient using Microsoft Word, Excel and Outlook and Teams. 1 year of continuous sobriety is preferred, if in recovery. Knowledge, Skills and Abilities Excellent communication skills including writing, proof reading, and speaking. Ability to manage multiple projects and work assignments from a variety of staff. Excellent interpersonal skills both in person and by phone, with a high degree of professionalism. Excellent organizational skills and attention to details.

Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Commercial Services Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $19.57 - $29.38/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Job Responsibilities: You'll develop and manage relationships with internal and external business partners, and you'll assist with auction operations from start to finish, right up to notifying customers of the latest news. You'll assist with the coordination and execution of sale day activities. You'll input vital vehicle info into the Application System /400 and database. You'll establish, update, verify, and maintain vehicle and pricing files. You'll team up with our title department to ensure that titles and other must-have documents are in hand for each vehicle before the auction. You'll use your eagle eye for details to manage vehicle inventory reports, investigate errors, and verify sale eligibility. You'll partner with departments to prepare and notify customers of the sale run process. You'll follow up on sale vehicle prep, reconcile bills, and contact appropriate partners for missing info and issues to ensure smooth auction operations. You'll communicate with our accounting team to balance sales and perform post-sale invoicing as needed. You'll provide administrative/clerical support, and assist with special projects, admin support, and graphics requests. Work Shift: Monday - Friday 8:00 am - 4:30 pm EST Qualifications: Minimum: High School Diploma/GED and 3 years' experience in a related field. OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline. OR 5 years' experience in a related field. Ability to work in a fast-paced environment, receptive to change and able to multitask. Prior clerical or administrative experience required. Safe drivers needed; valid driver's license required. Proficient in Microsoft Excel required. Commitment to providing excellent customer service required. Must be able to operate adding machines and other office equipment (i.e., copier, fax machine, etc.). Ability to sit or stand for prolonged periods of time. Communications and Organizational skills required. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Home Branch: Oregon Pike Branch - Lancaster, PA Position Title: Full Time Member Service Associate Department: Retail Operations Supervisor's Title: Assistant Branch Manager Classification: Non-Exempt Starting Salary Range: $15.45 - $19.31 Benefit Highlights: - Competitive compensation! - Medical, Dental, and Vision Insurance! - 401K with up to 4% company match! - Holiday Pay starting at day 1! - Paid Vacation Time! - Medical Benefits starting at your 31st day of employment! And Many More! Summary: Entry level member service position that performs various transactional duties to serve members. The primary duties include but are not limited to handling member deposits and withdrawals, processing loan payments, night drop deposits, and ATM transactions with a high degree of accuracy. Maintains accurate and precise transactional records, providing basic cash receipt and payment services in accordance with credit union policies and procedures. Provides general information on all Belco products and services, successfully referring members to the Member Service Representatives. Responsible for answering incoming calls to the branch in a professional manner. May be expected to participate in monthly outbound relationship building calls. Must maintain Quality Assurance Standards and outstanding member service at all times when providing service to both external and internal members. Represents the credit union to its members in a courteous, professional and confident manner. Essential Functions: Enthusiastically supports the sales and service culture. Actively contributes to the team achievement of assigned departmental/branch and strategic goals. Utilizes a consultative sales approach to seize any and all opportunities to educate members and potential members about Belco products and services, cross-selling to match individual member needs with appropriate products and services to enhance the member relationship with the credit union. Provides efficient, prompt and accurate service in handling and processing a variety of member transactions in the branch or via telephone. Replies to incoming member emails to the credit union, responding with professionalism and tact. Responsible for adhering to all security procedures relative to the handling of member cash transactions, security, and internal operating procedures. Must maintain member and employee confidentiality. Interviews members received via branch/sales center, inbound and/or outbound telephone calls, gathering pertinent information while building long term account relationships. Refers members to Branch Member Service Representatives for counsel on all share, loan, and membership account questions and requests. Abides by Belco's policies, procedures, standards, regulatory and compliance mandates. Embodies Belco's mission, vision, core values, and continuous process improvement (CPI) Any other duties requested by the Head MSA/Assistant or Branch Managers. Competencies : Functional Skills: Products/Service Knowledge, Cash Handling, Selling Skills, Dependability Operating Skills: Quality Of Work, Communication Relationship Skills: Member Focus, Teamwork Behavioral Expectations Work Environment: This job operates in a profession office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Ability to operate general office equipment such as copiers, fax machines, scanners, phones, hole-punchers, and staplers. Keyboarding or PC data entry capabilities required. Sitting, standing, bending, and hand dexterity required. Ambulation - able to move from one area to another throughout one-floor office layout. Travel: Periodic travel to other Branch Offices and Sales Center, as well as, evening and Saturday work may be required. Minimum Required Education and Experience: High School Diploma or GED is required. You must complete and pass the prescribed online Learning Management System courses assigned for this position within two years after position acceptance and before consideration for promotion. Additional education/training requirements may be requested as new courses become available. Certain courses may be waived based on prior experience. Preferred Education and Experience: Cash handling and customer service experience is strongly preferred. Disclaimer: Please note this position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. We are an Equal Employment Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual preference/orientation, age, disability, marital status, pregnancy, veteran status, or other legally protected bases. Belco's Diversity and Inclusion initiatives provide all employees with equal access to training and advancement opportunities throughout the organization. Belco will provide reasonable accommodation to applicants and employees with disabilities where appropriate throughout the application and employment process. Determinations on requests for reasonable accommodation related to any job function will be made on a case-by-case basis. A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

Job Description Plays a critical part in ensuring the efficient processing of loans, including handling new and closed loan files, facilitating communication with members, and providing administrative support for various loan and escrow-related tasks. Possesses expertise in vehicle title management and is highly skilled in tracking, processing, and ensuring the accuracy of loan-related documentation. RESPONSIBILITIES AND DUTIES Efficiently process new and closed loan files, ensuring accurate documentation, including the recording and satisfaction of mortgages and vehicle title work. Serve as the primary expert for vehicle title-related processes, including title tracking, coordinating communication with loan officer and members to resolve any issues, and assisting with adding liens to titles when necessary. Administer the tracking and facilitation of insurance requirements for both vehicle and real estate loans, ensuring compliance with credit union policies. Accurately process complex loan payments, ensuring proper application of funds and timely updates to member accounts. Book and fund real estate loans, ensuring all necessary documentation and approvals are in place. Manage incoming payoffs and provide accurate payoff quotes for members, ensuring that all necessary details are included. Prepare and mail various notices to members related to their loans. Conduct account research to resolve loan-related issues, ensuring accuracy and making necessary corrections to account information as needed. Provide support to loan officers and assist members with loan-related inquiries and processes professionally and courteously. Serve as the backup for the escrow processor, ensuring continuity of service in their absence. Perform a quality control review on a random sampling of loans to ensure compliance with credit union policies, accuracy of documentation, and underwriting standards. Generate and distribute various loan-related reports as needed, ensuring timely and accurate delivery to appropriate team members and departments. Perform other duties and special projects as assigned to support the credit union's lending operations. QUALIFICATIONS Education: High school diploma or equivalent (Associate's or Bachelor's degree in a related field preferred) Experience: Prior experience in loan servicing or a similar role, preferably within a credit union or financial institution Skills and Abilities: Strong understanding of vehicle title work, mortgages, insurance tracking, and loan servicing Excellent attention to detail, organization, and time management skills Strong communication skills, both written and verbal, with the ability to explain complex information to members and colleagues Proficiency in using loan servicing software and other related systems Ability to work independently, as well as part of a team, to achieve departmental goals SUPERVISORY RESPONSIBILITIES: None SCHEDULE: Full-time

The purpose of the Customer Service Representative is to manage the interaction between Account Executives, Customers & Production from ordering to delivery. Focused on communicating appropriately and providing our customers with quality on-time service. This position works cooperatively with a wide variety of people throughout the organization to provide exceptional service to our customers. Areas of Responsibility: Responsible for specific accounts Receives orders from customers via EDI, email, phone, or fax Review/approve incoming orders Places in schedule and monitors activity from beginning to end Provide response to customers within 2 hours of notification of receipt and/or solution Create, review and provide sales order confirmations to customers/sales as required Create booking information at the time of order entry, monitor and advise if any changes to the schedule Works with customers on any and all sample requests Provide and hold weekly updates with customers Provides help to a new customer set up with sales Manage customer complaints/quality issues Pricing management within guidelines as set forth by management If there are delays, in manufacturing, transportation, or getting bookings the customer is notified the order will be late. Capture and provide customer OTIF Helps investigate all customer payment issues and works with other departments to process Source existing inventory to incoming orders where applicable to reduce machine time Creative problem solving and ability to manage many issues at Review check credit vs limits on the order entry Education & Certifications · BS in Business and or Supply Chain functions · 3 - 5 years of related experience in a customer service Qualification & Experience · Solid organization skills with the ability to meet multiple deadlines · Strong skills in Excel, Outlook, and Microsoft Access · Seeks opportunity for continuous improvement & resilient · Ability to multi-task in a fast pace environment & work well under pressure · Independent worker, self-directed and adaptable to change Behaviors · Effectively and accurately use communications. Must possess good verbal and written/grammatical skills, in addition to mathematical skills · Previous experience with ERP systems is preferred · Strong phone contact handling skills and active listening skills required · Must possess a cooperative attitude and a dedication to the mission of the company, as well as, work effectively within a team · Customer orientation and ability to adapt/respond to different types of characters · Ability to multi-task, prioritize, and manage time effectively

Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Commercial Services Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $19.57 - $29.38/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Job Responsibilities: * You'll develop and manage relationships with internal and external business partners, and you'll assist with auction operations from start to finish, right up to notifying customers of the latest news. * You'll assist with the coordination and execution of sale day activities. * You'll input vital vehicle info into the Application System /400 and database. * You'll establish, update, verify, and maintain vehicle and pricing files. * You'll team up with our title department to ensure that titles and other must-have documents are in hand for each vehicle before the auction. * You'll use your eagle eye for details to manage vehicle inventory reports, investigate errors, and verify sale eligibility. * You'll partner with departments to prepare and notify customers of the sale run process. * You'll follow up on sale vehicle prep, reconcile bills, and contact appropriate partners for missing info and issues to ensure smooth auction operations. * You'll communicate with our accounting team to balance sales and perform post-sale invoicing as needed. * You'll provide administrative/clerical support, and assist with special projects, admin support, and graphics requests. Work Shift: * Monday - Friday * 8:00 am - 4:30 pm EST Qualifications: Minimum: * High School Diploma/GED and 3 years' experience in a related field. * OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline. * OR 5 years' experience in a related field. * Ability to work in a fast-paced environment, receptive to change and able to multitask. * Prior clerical or administrative experience required. * Safe drivers needed; valid driver's license required. * Proficient in Microsoft Excel required. * Commitment to providing excellent customer service required. * Must be able to operate adding machines and other office equipment (i.e., copier, fax machine, etc.). Ability to sit or stand for prolonged periods of time. * Communications and Organizational skills required. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Job DescriptionBenefits: Employee discounts Free uniforms Opportunity for advancement Crunch Fitness is looking for Membership Sales Representatives to join our growing team. Come change lives through fitness! Are you looking for a career opportunity in one of the fastest growing fitness clubs? Crunch Fitness is now accepting applications for qualified, professional, & career minded Membership Sales Representatives that are ready to change lives, be a part of a team and grow personally within a premier organization. With over 45 locations and even more planned, this position offers tremendous opportunity for growth & career advancement. The Membership Sales Representative will be responsible for: Greeting all members and guests with a smile Driving membership sales Building value to have new customers enroll in personal training Touring new or potential members Generating leads through outreach initiatives Collecting outstanding balances from current membership base Checking in members, answer phones, making sales calls Assisting in maintaining cleanliness Creating fun and engaging social media opportunities What We Look For In Our Fitness Professionals: Competitive, someone who wants to win! Outgoing personality, not afraid to put yourself out there! Ability to handle multiple tasks at once Flexible schedule A desire for personal/professional growth and development Team player Organized Be willing to go above and beyond Efficient and effective communication skills The Ways You Benefit: Growth opportunity in a rapidly growing company Free Crunch Fitness membership If youre ready to stop looking for a job and ready to begin a CAREER then now is the time to contact Crunch.

At AAA Central Penn , we exist for our members and will judge everything we do by how well it serves their needs. We also strive to provide the same high-quality care and support to our team members. Whether it is through our recognition programs , engagement opportunities , or working as a team to help better our community , we love what we do and want our team members to have FUN at work. We work hard to serve our members, but we also work hard to make sure our team members are taken care of and have an inclusive, open, and flexible work culture. Team Member Focused Benefits Generous, front-loaded Paid Time Off (PTO); no need to wait until you've accrued PTO to take that summer vacation. 1 personal day. 8 paid company holidays including Christmas Eve and New Year's Eve. Medical, Dental, and Vision benefits. Health Savings Account (with employer contribution) and Flexible Spending Account options. 401(k) with up to 6% company matching, plus you are fully vested upon your first contribution. Life Insurance and Long Term Disability at no out of check cost to our team. Earn up to 3 extra PTO days a year for time spent volunteering in the community and attending AAA Cares events. Tuition Reimbursement. Free AAA Premier Membership. Discounts and perks including travel, branch services, car batteries, and more! The Member Specialist performs sales and services to members and non-members in AAA Central Penn branch locations. These include daily face to face interactions to provide membership services, Penn DOT related services, notarization of documents, providing information on AAA Central Penn travel and insurance products while always delivering superior customer service. This is an in-office position located at our Estelle branch in Lancaster, PA. Essential Functions: Provide in branch services including membership sales and renewals, general account maintenance, and information regarding information on AAA Central Penn's membership levels and the benefits. Complete transactions for maps, EZPass, Trip Tiks, Travel Store merchandise, foreign currency exchange, discount theme park and attraction tickets, Discounts & Rewards program, and other duties as needed. Handle inquires regarding AAA Central Penn's Travel Agency and Insurance Agency product offerings, directing members to the appropriate agents. Complete and pass the required education, training, examination, and take oath to become a Notary Public in the State of Pennsylvania, perform notary transactions for members. Perform Penn DOT services including title and license transactions within the regulations and requirements of Pennsylvania Law. Take photos for Passports and International Driver's Permits and issue International Driver's Permits. Cross sell and refer all AAA Central Penn products and services during each transaction. Maintain AAA Central Penn's quality standards with regards to membership services, insurance and travel referrals, and Member Rewards Credit Card applications. Properly utilize all AAACP's business systems and resources to provide exemplary service. Accurately and appropriately gather, document, and communicate information clearly and concisely. Greet all members and customers in a friendly and professional manner. Other duties as required. Knowledge, Skills, and Abilities High school diploma or equivalent. Customer service and sales experience preferred. Must be a Notary Public in the State of Pennsylvania, or the ability to obtain within 12 months of employment. Able to achieve clearance on a Pennsylvania State Police background check and maintain clearance for Penn DOT work throughout employment. Communication skills with the ability to communicate through multiple channels, including in-person, phone, chat, and email. Superior active listening skills with the ability to ask questions for clarity, ensure all key information is accurately obtained and/or conveyed, and make logical decisions to deliver superior customer service. Ability to adapt to changes in the work environment, adjusting to meet changing requirements across different situations. Ability to acquire, retain, and assimilate knowledge and skills. Possesses technical aptitude with the ability to use various computer systems to process information. About AAA of Central Pennsylvania For over 100 years the name AAA has been synonymous with exceptional service. Whether it be roadside assistance, travel, financial products, or insurance nationally we have over 60 million members who appreciate the value and peace of mind that our services provide. Come join our team and be a part of the AAA legacy! Work Culture Here at AAA Central Penn, we value our sense of community which is evident in the events planned throughout the year. We value diversity and create an environment where everyone can be their true selves and every voice matters. AAA Cares AAA Central Penn has a proud tradition of supporting local non-profit organizations that have a positive community impact. In fact, commitment to the community is one of our core values that guide our efforts to meet the needs of members and the communities we serve. AAA Cares promotes volunteerism and rewards team members with volunteer activity. The initiative is team member-driven, team-spirited, and solidly supported by AAA Central Penn leadership. Employee Engagement Activities We love what we do and we're proud of our team. We recognize birthdays and employee anniversaries. We also have quarterly and annual recognition events, contests and trivia, an annual company-wide event, and many other opportunities to share our appreciation. Not only is this company-wide, but individual departments and offices as well. We also have opportunities to be involved with various committees that focus on topics like employee safety, wellness, and engagement. AAA Central Penn is proud to be an equal-opportunity employer: EOE/M/F/D/V

First Capital Federal Credit Union is seeking a full time Member Services Officer (MSO) to join our growing team. If you are a service-focused, energetic person, looking to advance your career and work in a well-respected, community-based financial institution with excellent salary, benefits, and incentives, this may be the right position for you! Organization Description First Capital Federal Credit Union is a full-service financial institution serving the needs of members throughout York County, Pennsylvania, and the United States. Membership in the Credit Union is open to all employees and their families of companies within our Field of Membership. Our mission statement is the financial wellbeing of members and dedication to our community come FIRST. Who are we looking for: Individuals who can provide exceptional service, work with our members on their loan needs, and provide our members guidance on the right Credit Union products and services to meet their needs. Our Member Service Officers also assist members with their checking and savings needs, such as CDs and IRAs, digital services such as our mobile app, and identifying opportunities for new products as services. The ideal candidate will be comfortable working with members on their loan and financial needs, eager to learn new skills, have excellent written and oral communication, the ability to multi-task, and a passion for helping people. Education & Skills High School or Equivalent Ability to navigate/operate a PC in a Windows based system and apps, with ease Able to professionally communicate with members via phone, email, and in-person Two years minimum working in customer service, banking, or a related field Advancement Opportunities Member Service Officers learn and are skilled in a variety of functions to be ready when advancement opportunities open Working Conditions Work will be conducted in a well-lighted and ventilated office setting Sitting, standing, bending, lifting, and navigating stairwells required during working hours Excellent medical, dental, vision and 401k benefits, pension, including paid vacation and paid holidays. First Capital Federal Credit Union is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company

Primary Worksite location: York, PA As a Technical Service Representative, you will represent PPG onsite at customer locations ensuring our Industrial Coatings customers' satisfaction by providing outstanding customer service. Service includes troubleshooting, process improvements, focusing on quality to their specifications, and ensuring the continued growth of the business. Be self-directed and support both the customer and PPG goals. Participate on Continuous Improvement Team and problem resolution meetings with Operations and Management. Specialized training is provided to those who meet the qualifications of the role. You will report to the Technical Service Manager and will be primarily onsite in York, PA Benefits: PPG offers excellent and affordable benefits; Paid Vacation, Holiday, and Sick time; Disability and Life Insurance, outstanding matching 401K plus additional PPG provided Retirement Benefits. Responsibilities: Support the ongoing PPG activities at PPG facilities as well as onsite at customer production facilities at various locations and communicate logically to understand customer concerns, collect data, take appropriate actions, and resolve problems within a timely manner. Ensure accurate reporting to the customer and coatings team. Communicate with PPG Technical and Account Management, direction of the PPG on site team activity, and to promote EH&S. Provide resolution to customer inquiries, application process monitoring, mix-room guidance, and hands-on support; followed by a daily trip report. Support sales to implement commercialization of new opportunities and product launches, process optimization, testing and troubleshooting, trial execution, and process improvement. Follow safe work practices, with mechanical aptitude to be able to communicate intelligently and optimally with technical, production and non-technical personnel to satisfy customer requirements. Qualifications: HS Diploma, GED, or Equivalent. 5+ years' experience in Electrocoat, wet paint, powder coating, electrostatic spray, or similar for paint/coatings experience for industrial or manufacturing experience. Good experience with, paint mixing, paint application, or similar experience is ideal. Good computer skills Experience providing detailed troubleshooting and resolutions to users. Experience interpreting and responding to customer questions and requests. Strong technical troubleshooting and problem-solving skills. Ability to work well alone and within a team environment to solve ever-changing challenges. Travel to customer site locations locally and regionally. #LI-Remote About us: Here at PPG we make it happen, and we seek candidates of the highest integrity who share our values, with the commitment and drive to strive today to do better than yesterday - everyday. PPG: WE PROTECT AND BEAUTIFY THE WORLD™ Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit *********** and follow @ PPG on Twitter. The PPG Way Every single day at PPG: We partner with customers to create mutual value. We are "One PPG" to the world. We trust our people every day, in every way. We make it happen. We run it like we own it. We do better today than yesterday - everyday. PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email ******************. PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday. Benefits will be discussed with you by your recruiter during the hiring process. PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Job DescriptionHome Branch: Oregon Pike Branch - Lancaster, PA Position Title: Full Time Member Service Associate Department: Retail Operations Supervisor's Title: Assistant Branch Manager Classification: Non-Exempt Starting Salary Range: $15.45 - $19.31 Benefit Highlights: - Competitive compensation! - Medical, Dental, and Vision Insurance! - 401K with up to 4% company match! - Holiday Pay starting at day 1! - Paid Vacation Time! - Medical Benefits starting at your 31st day of employment! And Many More! Summary: Entry level member service position that performs various transactional duties to serve members. The primary duties include but are not limited to handling member deposits and withdrawals, processing loan payments, night drop deposits, and ATM transactions with a high degree of accuracy. Maintains accurate and precise transactional records, providing basic cash receipt and payment services in accordance with credit union policies and procedures. Provides general information on all Belco products and services, successfully referring members to the Member Service Representatives. Responsible for answering incoming calls to the branch in a professional manner. May be expected to participate in monthly outbound relationship building calls. Must maintain Quality Assurance Standards and outstanding member service at all times when providing service to both external and internal members. Represents the credit union to its members in a courteous, professional and confident manner. Essential Functions: Enthusiastically supports the sales and service culture. Actively contributes to the team achievement of assigned departmental/branch and strategic goals. Utilizes a consultative sales approach to seize any and all opportunities to educate members and potential members about Belco products and services, cross-selling to match individual member needs with appropriate products and services to enhance the member relationship with the credit union. Provides efficient, prompt and accurate service in handling and processing a variety of member transactions in the branch or via telephone. Replies to incoming member emails to the credit union, responding with professionalism and tact. Responsible for adhering to all security procedures relative to the handling of member cash transactions, security, and internal operating procedures. Must maintain member and employee confidentiality. Interviews members received via branch/sales center, inbound and/or outbound telephone calls, gathering pertinent information while building long term account relationships. Refers members to Branch Member Service Representatives for counsel on all share, loan, and membership account questions and requests. Abides by Belco's policies, procedures, standards, regulatory and compliance mandates. Embodies Belco's mission, vision, core values, and continuous process improvement (CPI) Any other duties requested by the Head MSA/Assistant or Branch Managers. Competencies: Functional Skills: Products/Service Knowledge, Cash Handling, Selling Skills, Dependability Operating Skills: Quality Of Work, Communication Relationship Skills: Member Focus, Teamwork Behavioral Expectations Work Environment: This job operates in a profession office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Ability to operate general office equipment such as copiers, fax machines, scanners, phones, hole-punchers, and staplers. Keyboarding or PC data entry capabilities required. Sitting, standing, bending, and hand dexterity required. Ambulation - able to move from one area to another throughout one-floor office layout. Travel: Periodic travel to other Branch Offices and Sales Center, as well as, evening and Saturday work may be required. Minimum Required Education and Experience: High School Diploma or GED is required. You must complete and pass the prescribed online Learning Management System courses assigned for this position within two years after position acceptance and before consideration for promotion. Additional education/training requirements may be requested as new courses become available. Certain courses may be waived based on prior experience. Preferred Education and Experience: Cash handling and customer service experience is strongly preferred. Disclaimer: Please note this position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. We are an Equal Employment Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual preference/orientation, age, disability, marital status, pregnancy, veteran status, or other legally protected bases. Belco's Diversity and Inclusion initiatives provide all employees with equal access to training and advancement opportunities throughout the organization. Belco will provide reasonable accommodation to applicants and employees with disabilities where appropriate throughout the application and employment process. Determinations on requests for reasonable accommodation related to any job function will be made on a case-by-case basis. A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

Professionally represent Everence Federal Credit Union (EFCU) by providing an exceptional member experience. Welcome members, process transactions efficiently, resolve issues promptly, and identify financial needs for appropriate referrals. Accurately handle transactions, service requests, and new account openings with courtesy, confidentiality, and professionalism. Proactively engage members and the community through our “Service to Sales” approach to promote EFCU products and services that support their everyday banking needs. RESPONSIBILITIES AND DUTIES Provide the best possible member experience by being courteous and efficient with all members, whether in person or over the telephone. Provide in-person support at the Landis Homes office through banking transactions, member requests, and on-site events. Maintain a comprehensive understanding of all products and services offered by studying and using them whenever possible. Adhere to Everence's core values. Identify cross-selling opportunities within the credit union and larger financial services team by asking members open-ended questions. Contribute to the overall sales performance of the office team. Educate members and refer Everence products and services that meet our members' needs. Manage memberships and accounts, and negotiate Certificates of Deposit and IRAs. Onboard new members through follow-up phone calls, email, and/or mailings to promote the use of various products and services. Contact members and prospects to update records, cross-sell, and strengthen relationships. Complete training as assigned. Participate in regular office meetings. Process member transactions, including deposits, loan payments, transfers, cashier's checks, cash advances, stop payments, etc. Adhere to policies and procedures, including but not limited to security and transaction verification. Follow the Anti-Money-Laundering Policy established to comply with the provisions of the Bank Secrecy Act (BSA), which includes Customer Identification Program (CIP), Currency Transaction Report (CTR), Suspicious Activity Report (SAR), and Monetary Instrument Log; USA Patriot Act; and regulations from the Office of Foreign Assets Control (OFAC). QUALIFICATIONS Education: High school diploma or equivalent Experience: Basic understanding of credit union operations Customer service experience and/or experience in financial services preferred Cash handling experience Skills and Abilities: Ability to provide exceptional service Professionalism, honesty, integrity, and strong listening skills to foster rapport and build relationships Excellent interpersonal, communication, and organizational skills Accuracy and attention to detail, along with strong mathematical and analytical skills Ability to exercise good judgment, solve problems, offer sound advice, and cross-sell products and services Ability to operate relevant computer applications and business equipment; experience with customer databases is a plus Adaptability to evolving workflows and maintaining a positive, productive attitude in a fast-paced environment Availability to work according to branch scheduling needs SUPERVISORY RESPONSIBILITIES: None SCHEDULE: Part-time (24 hrs/week)

Job DescriptionBenefits: Employee discounts Free uniforms Opportunity for advancement Crunch Fitness is looking for Membership Sales Representatives to join our growing team. Come change lives through fitness! Are you looking for a career opportunity in one of the fastest growing fitness clubs? Crunch Fitness is now accepting applications for qualified, professional, & career minded Membership Sales Representatives that are ready to change lives, be a part of a team and grow personally within a premier organization. With over 45 locations and even more planned, this position offers tremendous opportunity for growth & career advancement. The Membership Sales Representative will be responsible for: Greeting all members and guests with a smile Driving membership sales Building value to have new customers enroll in personal training Touring new or potential members Generating leads through outreach initiatives Collecting outstanding balances from current membership base Checking in members, answer phones, making sales calls Assisting in maintaining cleanliness Creating fun and engaging social media opportunities What We Look For In Our Fitness Professionals: Competitive, someone who wants to win! Outgoing personality, not afraid to put yourself out there! Ability to handle multiple tasks at once Flexible schedule A desire for personal/professional growth and development Team player Organized Be willing to go above and beyond Efficient and effective communication skills The Ways You Benefit: Growth opportunity in a rapidly growing company Free Crunch Fitness membership If youre ready to stop looking for a job and ready to begin a CAREER then now is the time to contact Crunch.

Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Fleet Operations Support Specialist II Management Level Individual Contributor Flexible Work Option Hybrid - Ability to work remotely part of the week Travel % No Work Shift Day Compensation Hourly base pay rate is $17.74 - $26.59/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description The Fleet Operation Support Specialist is an administrative and operational role that primarily focuses on coordinating fleet maintenance, vehicle assignments, documentation, scheduling, tracking, vehicle compliance, database accuracy, and cost controls. The Support Specialist provides exceptional customer service, collaborates with team members, customers and outside vendors ensuring timelines are met, vehicles are compliant, and department KPIs are maintained. Duties and responsibilities * Perform various clerical and administrative duties relating to the Fleet Management program fulfillment. * Maintain vehicle files, records, billing files, invoice payments, outside vendor, and service provider relationships. * Maintain detailed accurate, up-to-date information for assigned vehicles via Fleet Management systems including assignments, service requests, registration data, repair, and service records in compliance of State, Federal, and other regulations. * Analyze, manage, and report customer vehicle information/ shop throughput via daily report and query capabilities. * Work with customers, both internal and external, to resolve escalated service issues and support during catastrophic events. * Work with manager to utilize team resources to ensure efficiency, quality work product, and effective customer service against key performance indicators. * Work with Leader to achieve customer's expectations of department deliverables through proactive communications, establish and maintain relationships with customers. * Respond to customer inquiries relating to assigned customer vehicles, provide quality service, and assist in resolving problems. * May be required to provide detailed vehicle information to support utilization and reliability. * Utilize the fleet asset maintenance systems to monitor and track vehicle repairs. * Communicate and schedule repairs/enhancements with Fleet Services management and location Technicians. * Monitor vehicle through Fleet Services fulfillment process to ensure timeline commitment is met. Review completed work ensuring customer quality standards are achieved and/or exceeded. May follow up with customer to confirm completion and satisfaction. Minimum qualifications include: * High School Diploma/GED and 3 years' experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience; or 5 years' experience in a related field. * Strong proficiency with computers, Microsoft Office programs, and internet-based applications * Self-motivated, able to manage expectations, prioritize work to meet deadlines, and work under pressure in a fast paced, high-energy environment. * Ability to perform data analysis and make recommendations on changes to policies, procedures, processes, or methods as needed. * Ability to maintain accurate records, asset inventories and to create/analyze reports. * Strong people skills and the ability to effectively communicate with peers, business partners, and leadership. * Ability to interact with internal and external business partners supporting corporate policy, standards, processes, and procedures. * Proficient in understanding, analysis, and management of vehicle information to provide recommendations. * Works well in a team environment by supporting departmental initiatives and goals. * Provide excellent customer service, organizational skills, and communication skills (written and verbal) * Ability to sit or stand for prolonged periods of time. * Ability to perform repetitive data entry tasks, manual dexterity. * Travel is isolated to nearby customer locations within assigned region. * Occasional exposure to weather conditions, fumes, and noise Preferred qualifications include: * Associate degree or 5 years fleet experience preferred. * Works well in a team environment by supporting departmental initiatives and goals. * Knowledge of federal, local, and state laws within region to support compliance of all vehicles related records. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of 6.67 hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Part-Time Member Specialist - Hershey Who We Are At AAA Central Penn, we're not just a roadside rescue crew-we're a people-powered mission to serve our members with excellence and enthusiasm. We judge everything we do by one simple question: “Does this make life better for our members?” And guess what? That same care extends to our team. We believe work should be meaningful, supportive, and yes-fun. Whether it's through recognition programs, community events, or just a good laugh in the breakroom, we're here to make sure our team feels valued, heard, and empowered. We work hard, we care deeply, and we never underestimate the power of a well-timed donut. Perks That'll Make You Say “Sign Me Up” Earn PTO for every hour worked-because rest is part of the job. Earn up to 3 extra PTO days a year just for volunteering and attending AAA Cares events. Doing good = feeling good. Free AAA Premier Membership. That's right-roadside assistance, travel perks, and bragging rights. Discounts galore: travel, branch services, car batteries, and more. Your wallet will thank you. What You'll Be Doing (Besides Being Awesome) As a Member Specialist, you're the friendly face of AAA Central Penn. You'll help members and non-members alike with everything from travel tips to PennDOT paperwork, all while delivering top-tier customer service. If you love solving problems, making people smile, and knowing a little bit about everything-this role was made for you. Your Daily Adventure Includes: Helping members with account updates, membership sales, and renewals. You're basically their AAA concierge. Handling transactions for maps, EZPass, TripTiks, Travel Store goodies, foreign currency, theme park tickets, and more. You're the one-stop shop for travel dreams. Answering questions about AAA's Travel and Insurance offerings and connecting members with the right experts. Becoming a Notary Public (we'll help you get certified) and performing notary services like a pro. Performing PennDOT services including title and license transactions. You'll know the ins and outs of Pennsylvania law better than most. Taking passport and International Driver's Permit photos. Say cheese! Cross-selling and referring AAA products and services. You're not pushy-you're just really helpful. Maintaining AAA's quality standards and making sure every member walks away smiling. Using our business systems like a tech-savvy wizard. Communicating clearly, documenting accurately, and always keeping things professional. Greeting every member with warmth, respect, and maybe a compliment on their shoes. Other duties as needed-because teamwork makes the dream work. What You Bring to the Table A passion for helping people and making their day better. A knack for multitasking and staying organized. Strong communication skills-both verbal and written. A willingness to learn, grow, and become a notary. A friendly, professional attitude that makes people feel welcome. The ability to work independently and as part of a team. A sense of humor. Seriously-it helps. Ready to join a team that's all about service, smiles, and making a difference? Apply now and let's make some member magic together. About AAA of Central Pennsylvania For over 100 years the name AAA has been synonymous with exceptional service. Whether it be roadside assistance, travel, financial products, or insurance nationally we have over 60 million members who appreciate the value and peace of mind that our services provide. Come join our team and be a part of the AAA legacy! Work Culture Here at AAA Central Penn, we value our sense of community which is evident in the events planned throughout the year. We value diversity and create an environment where everyone can be their true selves and every voice matters. AAA Cares AAA Central Penn has a proud tradition of supporting local non-profit organizations that have a positive community impact. In fact, commitment to the community is one of our core values that guide our efforts to meet the needs of members and the communities we serve. AAA Cares promotes volunteerism and rewards team members with volunteer activity. The initiative is team member-driven, team-spirited, and solidly supported by AAA Central Penn leadership. Employee Engagement Activities We love what we do and we're proud of our team. We recognize birthdays and employee anniversaries. We also have quarterly and annual recognition events, contests and trivia, an annual company-wide event, and many other opportunities to share our appreciation. Not only is this company-wide, but individual departments and offices as well. We also have opportunities to be involved with various committees that focus on topics like employee safety, wellness, and engagement. AAA Central Penn is proud to be an equal-opportunity employer: EOE/M/F/D/V