Member service representative jobs in Peoria, IL

Job Details: Job Title: Title: Customer Service Associate Duration: 12 Months Contract - Possible to go to 2 years. Possible to convert to FTE Additional Details: ·Training will be in person. Hybrid schedule after that. 2 days in office every other week (subject to change) ·Shift will be Training- 8am - 4:30pm, Work shifts anytime between 7am - 7:15 pm M-F. Could work holidays. ·No days off during class ·Overtime is required: Can be mandated if no one volunteers Job Description: Responsibilities: ·Must be able to use good business judgment when handling non-standard situations as defined in training materials. ·Will participate in on-going training activities as necessary to learn customer service policies and become proficient in operating processes and procedures. ·Will influence others with a positive attitude with a focus on teamwork and cooperation. ·Receive and schedule customer requests such as service initiations and terminations, meter installations/removals, gas leaks, electric outages, etc. ·Secure necessary information/documentation from customers such as medical equipment registry, medical certificates, proper identification, conversations with customers about bills and energy usage, budget billing/autopay etc. ·Explain company policies and procedures to customers and respond to customer inquiries concerning billing rates, payment plans, etc., and take appropriate action. ·Arrange satisfactory payment transactions such as payment agreements, payment extensions, etc. ·Advise customers of company programs such as budget billing, preferred due date, automatic bill payment, etc. ·Respond promptly to emergency situations and document pertinent information. ·Actively contribute to team and contact center assignments including various overtime assignments. ·Must be able to use multiple systems. ·High School diploma or equivalent required, bachelor's or associate degree preferred. ·Excellent math and computer skills required. ·Customer service experience in banking, telephone, collections, or other related area preferred. Experience/Qualification: ·Excellent math and computer skills required. ·Customer service experience in banking, telephone, collections, or other related area strongly preferred. Education: High School diploma or equivalent required, bachelor's or associate degree preferred. About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter Details: Name: Jayant Bhutda Email: ***************************** Internal Id: 25-52080

Shift Available: 8:00 AM - 1:00 PM | Monday - Friday Stable and growing organization Competitive weekly pay Quick advancement Customized training program Professional, positive and people-centered work environment Modern facilities Responsibilities Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests. Assist the Service Center Manager Take and deliver messages for the Service Center Manager and Account Managers Provide assistance to Drivers Prepare bills of lading and delivery receipts Maintain excellent communication with external and internal customers as well as interline companies May be asked to assist with: Payroll Data entry Freight reports Driver collect reports Billing and filling Qualifications Skillful in Microsoft Office Programs Excellent keyboarding skills Has worked in a fast paced environment and has excellent attention to detail Experience with handling a high volume of phone calls Exceptional communication and customer service skills Benefits Stable and growing organization Competitive weekly pay Quick advancement Customized training program Professional, positive and people-centered work environment Modern facilities Shift Available: 8:00 AM - 1:00 PM | Monday - Friday Starting Pay: $18.00/hour. Pay does vary depending on relevant industry experience.

North America's Largest Franchised Lawn Care Company continues their successful growth and now is the perfect time for you to join our Amazing Team. Together with the greatest products, service, and employees in the world, we will continue to be America's choice when it comes to selecting a Lawn Care Professional. Come to work with your passionate enthusiastic attitude, and you'll experience the thrill of being a part of a winning team and you'll be rewarded with many opportunities for personal growth! As we continue to grow, we are looking for our next great Marketing Representative to join our successful team. As a sales and marketing professional, you will be working on a team to generate leads for our sales staff by offering home owners the opportunity to obtain a free no- obligation service quote and lawn care advice. No selling is required, but this is a great opportunity for those looking in the field of sales or business. Great Opportunity for Students! As an associate Weed Man will enjoy: Ability to work independently as part of a team Competitive Salary and Bonus Program Varying Benefit Packages Industry and Company Training Advancement Opportunities

Job Description WHO ARE WE: BlackHawk Industrial provides you with the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the customers we service. Our employees have fun every day exceeding the expectations of our customers, suppliers, and shareholders. We distinguish ourselves as the #1 choice of industrial manufacturers who are in need of Technical Service and Production Savings. We are BIG ENOUGH TO SERVE, and SMALL ENOUGH TO CARE. SUMMARY: The Customer Service Representative is responsible for the daily tasks related to all customer accounts and Account Manager needs. The Customer Service Representative communicates and coordinates with suppliers and Account Managers, while providing quality customer service. ESSENTIAL DUTIES AND RESPONSIBILITIES: Personally exhibits, recruits and coach's associate's consistent with Core Behaviors Responsible for promoting culture of safety Respond appropriately and promptly to all customers and Account Manager incoming communications. Analyze and assess customer needs completely and accurately with efficiency. Work with suppliers and Account Managers to identify, source, and price appropriate product solutions and provide quotes for product solutions per OS ticket and other BHID response time guidelines. Process customer orders, Return Material Authorizations and Guaranteed Test Orders and purchase materials to fill customer orders. Review and maintain P21 portals daily for potential late orders, Return Material Authorizations, items not on a PO and unapproved orders. Identify and resolve root cause issues by working and communicating with responsible cross functional teams to minimize repetition of the original issue. Develop a detailed working knowledge of Blackhawk policies, procedures and practices. Maintain a deep understanding of the BHID systems (including P21, OS ticket, CribMaster, Autocrib, etc.), suppliers' systems/websites and usage of those systems. Perform all work in accordance with the company prescribed ISO processes and procedures utilizing appropriate company systems. Perform other duties as assigned Perform work in accordance with ISO processes and procedures QUALIFICATIONS: Excellent written and verbal communications skills utilizing phone, email and instant message. Excellent critical thinking skills to analyze and solve problems. Diligent and detail oriented. Ability to manage multiple tasks, shift gears to react to urgent scenarios and meet daily deadlines. Proficient in and comfortable with basic computer operation. Ability to learn new software programs as a user. Ability to learn and apply experience with vending platforms (CribMaster, Autocrib, etc.) Experience in industrial field, B2B sales and/customer service. SUPERVISORY RESPONSIBILITIES: No direct supervisory responsibility. EDUCATION and/or EXPERIENCE: High school diploma or equivalent required. Minimum of 1 year's previous experience in customer service or inside sales preferred. Experience in cutting tools, abrasives and MRO areas preferred. Experience with Microsoft office suite required. CERTIFICATES, LICENSES, REGISTRATIONS: None required WORK ENVIRONMENT: Employee is regularly required to speak and understand English, stand, walk, sit, use hand to finger, handle or feel objects, tools or controls; reach with hands and arms. Employees are required to use computers and other equipment. Employee frequently lifts and/or moves up to _50_ pounds. Specific vision abilities include close vision and the ability to clearly focus vision. PPE REQUIRED: Wrist rest for keyboard and mouse pad BENEFITS: Health Insurance BCBS of OK HDHP HSA with Employer match (must meet criteria) Dental and Vision Insurance 401K Plan and Company Match FSA (Full FSA, Limited FSA, and Dependent FSA) Company paid Long Term and Short-Term Disability Company paid basic Life Insurance and AD&D/ Supplemental life and AD&D/Dependent life Ancillary Critical Illness Insurance (Wellness Rider Included) Ancillary Accident Insurance (Wellness Rider Included) Ancillary Hospital Indemnity Employee Assistance Program (EAP) - Includes concierge services and travel assistance. Paid Time Off Holiday Paid Time Off Gym Reimbursement Quarterly Wellness challenge with a chance to will money or prizes Tuition Reimbursement - after 1 year of employment *BlackHawk Industrial is an Equal Opportunity Employer As part of our BHID policy, we require all potential employees to undergo pre-employment background and drug screening. This is a standard procedure we follow to ensure a safe and productive work environment.

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Candidate Responsibilities: The candidate will be a key member of the media management team. This job function will enable our dealers, customers and internal personnel to order or download marketing and product support media. This position will be responsible for ensuring the accurate loading of marketing and product support media to the Caterpillar Media Management Center (CMIC). This will require providing training, correcting errors in records, collaborating with the media team, media owners and print supplier. This candidate will need to generate reports, conduct internal audits, provide media numbers to media owners add new users to systems and generate communications announcing new media twice a month. The vision of this position is to understand the foundational components of media management to prepare for a more advanced role on the team. As the candidate develops in this role, they will be involved in setting strategy and processes to assist in the transformation for expanded digital deliveries. Candidates must be proactive and forward thinking and be able to work in a team environment. A key ability is being able to follow standard processes with an attention to detail to ensure enterprise compliance. Qualifications REQUIRED: • Associate's Degree Minimum of five years work experience HIGHLY DESIRED: Four year university degree Enable internal processes to allow for timely and accurate delivery of media via various delivery methods. Provide accurate data and reports, to deliver innovative solutions. • Our first line of support to our global business partners for all media related inquires. Typical Day: • A typical day in this role will vary based on priorities of our dealers, suppliers, management and business partners. The ultimate goal is to ensure we have provided the right media, in the appropriate language in the desired format to our dealers to enable customer success. Technical Skills: Proficient in MS Office products (Excel, Word, etc) Basic understanding of database functionality Intermediate knowledge of various file structures (i.e., PDF, JPEG, GIF, etc) HIGHLY DESIRED: Knowledge of Caterpillar product line Soft Skills: Highly organized Self starter Analytical Detail oriented Quick learner Team player Flexibility/Adaptability Additional Information To know more about the position, please contact: Jeff Demaala ************

Excellent opportunity for an experienced Customer Service Representative who has compassion for those needing help, who takes professional satisfaction in supporting co-workers, and who thrives in an environment that involves a variety of tasks. Our Bloomington IL. location seeks a full-time Customer Service Representative. Position may require some weekend and evening hours. Responsibilities Deliver exceptional customer service by adhering to Chestnut's behavioral standards and promoting its culture of service excellence. Greet customers, provide directions, answer phone calls, and route calls appropriately. Conduct patient interviews in person or by phone to collect demographic, financial, and other necessary information for billing and payer plan establishment. Assist patients with fee-related inquiries, collect financial information, and copy identification and insurance cards to establish service fees. Maintain knowledge of Chestnut's emergency procedures, monitor lobby/building occupancy, ensure client and visitor safety, and complete Incident Reports as needed. Schedule appointments based on medical needs, gather medical concern information, determine need for nurse triage per red flag protocols, and coordinate triage when necessary. Check patients in and out following department protocols. Review EMR for follow-up appointments, update necessary information, and ensure completion of mandatory documentation, including consents, disclosures, and patient signatures. Verify payer eligibility through approved websites/software for each appointment and update the EMR accordingly. Receive and record payments according to prescribed procedures. Scan and attach documents to the patient EMR and provide backup to medical records staff. Participate in team, staff, QI, and development meetings, applying gained knowledge as appropriate. Operate office equipment, including copiers, printers, scanners, and fax machines. Maintain a clean, organized, and orderly work area. Collaborate with team members, providing backup support as needed. Promote the recovery model by demonstrating respect and courtesy to create a safe, welcoming environment. Promote Chestnut's culture of customer service excellence through the adherence to Chestnut's behavioral standards for customer service. Maintain and protect confidentiality and security of all organizational information gained in the course of performing job responsibilities including but not limited to, financial and client/patient information. Perform other duties as assigned. Qualifications High school diploma or equivalent. Strong customer service background. Excellent telephone skills. Knowledge of insurance policies and experience using an electronic health record with scheduling software desired. General knowledge of standard office procedures and use of office equipment. Good interpersonal and organizational skills, attention to detail, and discretion in handling confidential information. Demonstrated ability to communicate clearly and professionally with a diverse population. Ability to manage multiple tasks. Basic keyboarding skills. Experience using MS products. Ability to commute among locations to perform assigned duties. Valid driver's license, private auto insurance. Must be insurable. Are you intrigued by this job but don't meet every single requirement? Research shows that women and people of color are less likely to apply for jobs when that's the case. Chestnut is committed to building a diverse, inclusive, and authentic workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway! You might be just the right candidate for another role. We'd love to explore the possibilities with you! EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience. The anticipated starting pay for new hires for this position is between $16.00 - $17.00 an hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. check out our benefits here!

Job Details RIVERPLEX RECREATION & WELLNESS CENTER - PEORIA, IL Part Time $15.00 - $15.00 HourlyDescription Duties: Under the direct supervision of the Coordinator of Member Services, the Customer Service Representative - RiverPlex, will be responsible for all functions at the front desk including but not limited to: Enthusiastically greet all members/guests/staff upon entrance to the facility. Answer phones, qualify calls, and direct them to the appropriate person. Read Hot Notes and apply information from them to daily duties - Give correct information at all times. Keep informed on all facility information/upcoming events. Scan member ID cards and verify membership status - take appropriate action when “Alerts” warrant. Issue wristbands to the appropriate population. Run POS transactions. Look up members in Aphelion. Ensure forms are filled out correctly. Control the flow of traffic with a calm and friendly demeanor. Answer questions correctly, handle suggestions and concerns with tact and caring with the ability to refer to policy. Fold towels, maintain adequate stock, and monitor the quality of the product. Keep desk, carpet, lobby, windows, and rugs cleaned and organized at all times. Tag lost and found using detail in descriptions. Maintain facility information, flyers, brochures, and office supplies. Maintain open communication with supervisor regarding all issues, i.e., staffing, new ideas, problems, etc. Attend monthly mandatory staff meetings. Follow all safety procedures that pertain to the duties performed. Support all aspects of the Park District's safety program. Perform other duties as assigned. Essential Functions: The work requires some physical exertion in handling supplies and materials relevant to programming. Prolonged standing, bending, and stooping. Ability to understand and complete paperwork and record-keeping in order to complete duties. Ability to operate a computer, copy machine, scanner, etc. Ability to lift up to 40 lbs. Qualifications Education: A high school diploma or equivalent. Experience: Strong customer service skills/experience required. Knowledge and Ability: Ability to perform basic computer functions. Ability to work cooperatively and harmoniously with people of all ages/economic levels in an enthusiastic and caring manner. Ability to make decisions, problem-solve, diffuse angry situations, retain a vast amount of information, and relate to policy using common sense and diplomacy. Ability to multi-task and react positively to changing situations/policies. Ability to stand for extended periods of time. Ability to work a minimum of 12 hours per week and have the flexibility to work different shifts/days, as needed. Ability to be professional, respectful, accountable, innovative, to follow safety procedures, and be equitable to both internal and external customers. Perks: Part-time employees enjoy discounted recreation classes and free admission to select Park District facilities. The Peoria Park District hires without regard to race, color, religion, sex, age, national origin, citizenship status, ancestry, sexual orientation, marital status, disability, pregnancy, military status or unfavorable discharge from military service, protected veteran status, or on the basis of any characteristic protected by law. All qualified individuals are encouraged to apply. AN EQUAL OPPORTUNITY EMPLOYER.

About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary As a seasonal Adventure Readiness Specialist, you are a critical part of the Rivian Service team during our peak seasonal period, helping us provide seamless care that keeps owners focused on their adventure and their Rivians ready for the journey ahead. During our seasonal surges in delivery and service demand, you'll be on the front lines, helping our team navigate the high-volume peaks and ensure every owner's journey continues uninterrupted. This temporary role is also an exciting entry point, offering an expected 6-month, hands-on, rotational development experience that provides a comprehensive overview of our entire service operation. While this is a seasonal, temporary role, it will allow you to build skills that can prepare you for a potential future career as a Technician, Service Advisor, or Parts Advisor. Responsibilities This is a dynamic role where you will spend time learning and contributing across three key areas: Vehicle & Site Operations: Receive, inspect, and process incoming vehicle inventory. Maintain the quality and delivery readiness of our vehicles through washing, detailing, and charging. Manage vehicle logistics, including lot organization, shuttling vehicles, and secure key management. Maintain a clean, safe, and highly organized service center environment, adhering to 5S principles. Service Production Support: Assist technicians with basic vehicle repairs, focusing on Pre-Delivery Inspection (PDI) tasks and Express Lane work. Learn to safely use basic hand tools and power tools under direct supervision. Support the workshop by maintaining tool and equipment readiness. Front-of-House & Parts Support: Act as a friendly and professional first point of contact, assisting with greeting owners and creating a welcoming environment. Shadow Service Advisors to learn how to document customer concerns and navigate our work order systems. Assist the Parts team with receiving, stocking, and organizing parts, and fulfilling basic parts requests for technicians. Training & Career Development Participate in our TRAIL program-a guided path through hands-on learning, technical training, and professional growth. Receive mentorship and on-the-job training across multiple service roles. Complete Rivian Learning Network (RLN) modules. Explore pathways into long-term roles like Service Technician, Service Advisor, or Parts Advisor. Qualifications High School Diploma or GED is required. Experience in a hands-on environment is valued (e.g., retail, hospitality, warehousing, basic mechanical work). At least one year of direct automotive experience is preferred. A strong desire to learn, a high degree of adaptability, and a passion for working with your hands. Excellent communication and teamwork skills. Must be at least 21 years old and possess a valid driver's license with no driving-related suspensions or revocation of Driver's License (within a 3-5 year period). Ability to work a flexible 40-hour week, which may include varied shifts, weekends, and holidays. Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs). Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners. Ability to see, read, and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. Pay Disclosure Salary Range/Hourly Rate for Illinois Based Applicants: 19.08-21.20 (actual compensation will be determined based on experience, location, and other factors permitted by law). Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time and part-time employees, their spouse or domestic partner, and children up to age 26. Full Time Employee coverage is effective on the first day of employment. Part-Time employee coverage is effective the first of the month following 90 days of employment. Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services. High School Diploma or GED is required. Experience in a hands-on environment is valued (e.g., retail, hospitality, warehousing, basic mechanical work). At least one year of direct automotive experience is preferred. A strong desire to learn, a high degree of adaptability, and a passion for working with your hands. Excellent communication and teamwork skills. Must be at least 21 years old and possess a valid driver's license with no driving-related suspensions or revocation of Driver's License (within a 3-5 year period). Ability to work a flexible 40-hour week, which may include varied shifts, weekends, and holidays. Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs). Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners. Ability to see, read, and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. This is a dynamic role where you will spend time learning and contributing across three key areas: Vehicle & Site Operations: Receive, inspect, and process incoming vehicle inventory. Maintain the quality and delivery readiness of our vehicles through washing, detailing, and charging. Manage vehicle logistics, including lot organization, shuttling vehicles, and secure key management. Maintain a clean, safe, and highly organized service center environment, adhering to 5S principles. Service Production Support: Assist technicians with basic vehicle repairs, focusing on Pre-Delivery Inspection (PDI) tasks and Express Lane work. Learn to safely use basic hand tools and power tools under direct supervision. Support the workshop by maintaining tool and equipment readiness. Front-of-House & Parts Support: Act as a friendly and professional first point of contact, assisting with greeting owners and creating a welcoming environment. Shadow Service Advisors to learn how to document customer concerns and navigate our work order systems. Assist the Parts team with receiving, stocking, and organizing parts, and fulfilling basic parts requests for technicians. Training & Career Development Participate in our TRAIL program-a guided path through hands-on learning, technical training, and professional growth. Receive mentorship and on-the-job training across multiple service roles. Complete Rivian Learning Network (RLN) modules. Explore pathways into long-term roles like Service Technician, Service Advisor, or Parts Advisor.

Job Details Carle Health & Fitness Center - Bloomington, IL $16.00 - $19.00 HourlyDescription MAIN FUNCTION: The Member Services Associate (MSA) is a key member of the Member Services Department Team. The MSA is ultimately responsible for delivering an extremely high level of customer service and member experience to all visitors, guests, and members on a consistent basis. This is achieved by utilizing excellent interpersonal skills and being well-versed in the Center's Service Standards. The goal of these efforts is to earn excellent member satisfaction levels and, more importantly, create life-long promotors of the Center. The MSA will have an important role in effective member engagement and new member onboarding. Also, effectively executing the day-to-day operations of the Reception Desk is an important aspect of the MSA responsibilities. This requires the MSA to demonstrate a general understanding of how the center functions to facilitate assistance to the members. . DEPARTMENT: Member Services REPORTS TO: Member Services Manager POSITION EXPECTATIONS: Applied Responsible for executing the customer Service Standards for all aspects of the operations. Responsible for the reception of each member at the Reception Desk that enters the building and the world-class member experience that follows. This includes the reception of members and guests, check-in process, schedule management, POS transactions, general facility knowledge, etc. Demonstrate the ability to form relationships and communicate with members in a way that shows compassion and the willingness to assist the member in any way possible. Required to be well informed with all department matters and effectively communicate them as appropriate. Must be knowledgeable enough to intelligently answer questions regarding the department or appropriately transition the member to another staff member when appropriate. Execute excellent telephone etiquette in a way that is accommodating and helpful to the caller, regardless of the nature of the call. When needed, able to assist with prospecting and sales in a way that clearly defines our market differentiators, elevates our value proposition, and minimizes any barriers to entry. When needed, able to participate in the prospect tour process in such a way that highlights the services and amenities of the Center and positions those resources as a solution for the prospect's needs and interests. Administrative Demonstrates competency in managing and administering duties related to computer tasks, specifically the Club Management software system, including POS, billing, client scheduling, and general data entry. Demonstrates competency with the telephone system daily operations. Exhibit the ability to execute logistical workflows needed to achieve an effective and efficient operation related to reception desk activities. Assist and support marketing and event planning activities such as mailings, phone calls, set-up/tear down, etc. used to procure memberships and retain existing members. Committed to providing a clean and sanitary facility for all guests. Routinely complete the department's daily task check sheet as assigned Management (Customer Relations/Team Performance) Contribute to achieving a consistently excellent member experience resulting in high member satisfaction ratings and low member attrition. Address all member concerns and provide prompt and member-friendly follow up. Proficient and compliant with all current facility policies and procedures. General Consistently meets and/or exceeds the Center's performance objectives and Key Performance Indicators as outlined in the Annual Strategic Plan. Demonstrates the desire to continually improve areas of the business by identifying an area for improvement, devising a solution, then implementing a plan. Routinely achieves a high-level of organizational alignment, plays a vital role in realizing a Culture of Excellence and adheres to the IWP Code of Conduct. Accepts constructive criticism/direction and effectively changes own performance. Passionate about improving the health and wellbeing of others and able to lead by example by living a healthy and active lifestyle. Disclaimer: The intent of this job description is to describe the general nature of the duties and responsibilities required of all job incumbents assigned to this title. It is not intended to be a comprehensive list of all job responsibilities. Therefore, incumbents may be asked to perform other duties as required . Qualifications EDUCATIONAL REQUIREMENTS: High School Diploma or GED HIRING REQUIREMENTS: Excellent communication and other interpersonal skills. Pass Background Check Eligible to work in the United States PREFERRED SKILLS AND ATTRIBUTES: Skilled communicator that is able to articulate well, manage critical conversations, effectively resolve conflict and build relationships. Excellent interpersonal skills needed for exemplary customer service; outgoing, friendly, and compassionate. Technologically savvy with the ability to function well within business management software systems, customer portals and member apps.

Full-time Description The Baby Fold has been successfully wrapping services around children and families since 1902, offering life-critical support such as foster care, special education, early childhood programming, and post-adoption support. The Baby Fold is a unique resource with a strong and enduring heritage. We care for our youngest citizens so they can be blessed with loving homes, stable lives, and the futures they deserve. Benefits: Medical, Dental, & Vision Insurance 403(b) Retirement Plan Life Insurance Long & Short Term Disability Health Savings Account Flexible Spending Account and Dependent Care Plan General Benefit time: Paid Vacation, Personal time, Sick time, and Paid Holidays Tuition Reimbursement Employee Assistance Program Headspace Care - coaching, therapy, & psychiatry Paytient - line of credit for medical, mental health, & veterinary services Candidly - student loan navigation support Mentorship, advancement, and professional development opportunities Summary of Working as the Intervention Services Specialist: The Intervention Services Specialist will carry a blended caseload, consisting of families involved in Intact Family Services and Foster Care programs. Responsible for providing family-based intervention and family preservation services to families who have open intact family cases and case management services to children and families served by The Baby Fold's foster care and/or intact family sercices program(s). Work Schedule: 37.5 hours/week+, must be available some evenings to meet client needs. Location: 1500 Fort Jesse Rd Normal, IL, with much time spent in the field. Pay: $26.88/hr minimum ($52,416 per year) hourly/non-exempt, up to $56,000/yr for experienced candidates Bonus: $1,500 for external applicants with valid CWEL in placement or intact. ESSENTIAL FUNCTIONS: Assessment: Conducts initial and ongoing assessments of strengths, needs, and risk factors and determines services required, both initially and throughout the period of service provision. Service Planning: With the input of client and families, develops and implements service plans in accordance with the Intact Family Services and Foster Care programs. Directs implementation of client services and treatment goals. Makes referrals to community service providers to address issues such as housing, mental health, substance abuse treatment, or domestic violence. Case Management, Advocacy, and Support: In accordance with each family's service plan, provides case management, mentoring, advocacy, support, and education that will protect and promote permanency for children by: a. Counseling individuals regarding issues including, but not limited to, parenting, unemployment, housing, substance abuse, domestic violence, trauma, child care, and/or medical care. b. Serving as liaison between foster parents, biological parents, guardians, schools, service providers, courts, the Department of Children and Family Services (DCFS), and other contacts. c. Facilitating family visitation and other services for children and families in the foster care triad. d. Preserving and reuniting families when that is in the best interests of children. e. Supporting children throughout the process of alternative permanency options such as adoption, guardianship, or independence Recordkeeping and Reporting: Completes and maintains case notes, client records, reports and other required documentation according to agency guidelines for completeness, accuracy, and timeliness. Prepares necessary documentation for court hearings and provides testimony as needed. Travel and Transportation: Provides transportation for children and/or family members to family visits, approved activities, court and other appointments, as assigned. Regularly travels throughout Central Illinois, and occasionally the state, to perform job responsibilities. Requirements 1. Bachelor's degree in social work and one year of child welfare experience OR a bachelor's degree in a related field and three years of child welfare experience. 2. Previous DCFS Foundations training and Illinois Child Welfare Employee License (CWEL) in Intact and/or Permanency or be eligible for and able to obtain both CWEL designations upon hire. 3. Knowledge and skills necessary to apply the principles of child welfare and mental health treatment to specific cases. 4. Knowledge of human behavior and individual differences in ability, personality, interests, learning and motivation. 5. Ability to establish rapport, communicate effectively, maintain consistency and boundaries with and effectively motivate various client populations. 6. Demonstrated skills in Microsoft Outlook and Word, as well as the ability to learn DCFS documentation software. Salary Description $26.88/hr minimum, $52,416 per year

Job DescriptionPosition: Monday:8-2pm Friday:6-2pm Saturday& Sunday:5:30AM-1230pm Member Services Rep - Part Time - Morning We are searching for a motivated Member Services Representative to join our team! BILINGUAL English/Spanish are encouraged to apply! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional Judgement Free member experience! Some of your responsibilities will include: Customer Service/Front Desk Activities: Greet members and guests providing exceptional customer service making everyone feel comfortable and welcome. Answer phones in a friendly manner and assist callers with a variety of questions. Check members in, tour and sign up new members, log amenities and communicate updates and events to members and guests. Respond to member questions and concerns in a timely and professional manner. Conduct beverage or merchandise purchases on the point to sale system. Utilize POS system to assist with new membership cards, change of address and billing or payment questions. Club Cleanliness and Maintenance: Go above and beyond to keep the front desk area and lobby clean and orderly. Regular facility cleaning and upkeep such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights. Regular cleaning of all exercise equipment and tanning beds. Regular restroom and wet area cleaning and stocking. Qualifications & Requirements: Applicants for an overnight position must submit to a 7-year criminal background check within the first week of hire. Continued employment will be based on satisfactory outcome of the background check. Exceptional customer service skills; ability to interact in a positive and professional way with members and co-workers, exceeding the members expectations. Prior Customer Service experience preferred Must be 18 years of age or older. High School diploma/GED equivalent required. Upbeat, positive and professional attitude Punctuality and reliability are a must. Obtain and maintain CPR/AED Certification within time frames required by company and maintain physical ability to perform CPR/AED in the event of a medical emergency. Physical Demands/Requirements: Walk and stand, for prolonged periods of time; to frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand motion. Occasionally lift, carry, push, and/or pull moderate amount of weight (up to 50lbs). Ability to talk continually in person or on the phone during shift. Maintain physical ability to administer CPR in the event of medical emergency. Ability to see in normal visual range with or without correction. Ability to hear in the normal audio range with or without correction. Why you should join Planet Fitness? Contribute to changing peoples lives every day by helping us create a healthier Planet! Work alongside an amazing group of talented, dynamic professionals! Want more reasons? Medical, Dental, Vision Insurance PTO Paid Time Off Free Black Card Membership 401(K) and Roth Retirement Savings Plans Healthcare and Dependent Care Flexible Spending Accounts STD, LTD, Term Life Insurance and other benefits Note: We participate in E-Verify for all Utah locations.

Are you ready to make the most of your talents and abilities, while helping others make the most of their finances? Apply to join Team CEFCU! CEFCU member service team members are critical to the success of the credit union. They provide a professional, knowledgeable, and caring experience when members contact us. We are looking for individuals who are personable, articulate, and positive to add to our already awesome team! An Electronic Service Specialist (ESS) provides members and potential members with guidance and support regarding CEFCU's electronic services. Advocates and champions for CEFCU's electronic services, by actively listening to member's needs and referring appropriate products and services. Manages member requests and nurtures relationships through multiple support channels such as phones, emails, and online secure messages. Processes various back-office quality assurance and maintenance reports. Facilitates cases/tickets with appropriate vendor partners while maintaining positive and professional working relationships. Provides support to other CEFCU representatives with questions concerning electronic service's products, services, policies and procedures. Serves as a back up to the Electronic Member Center (EMC) Fraud Coordinator, as needed. Tracks end-user system issues and assists with troubleshooting to identify errors. Maintains current working knowledge of available resources and job tools, policies, procedures and regulations governing electronic service's products and services. Core Hours: Monday - Friday 9:45 a.m. - 6:15 p.m. Saturday 8:00 a.m. - 2:00 p.m. HWFH - After training is complete Required: High school diploma or equivalent. Ability to learn vendor admin systems related to department products and services at a proficient level within training period. Strong written and verbal communication skills, including typing skills. Critical thinking and time management skills. Ability/willingness to actively participate in helping achieve department and corporate objectives. Demonstrated skills to proactively evaluate situations using available resources and make informed decisions in unusual or escalated circumstances. Demonstrated strong attention to detail and quality. Knowledgeable about current and developing technologies including internet, PC operating systems, browsers, smart and browser-based cell phones and other mobile devices. Self-motivation and independent decision-making skills. Preferred: Proficiency in CEFCU mainframe applications including Member Information File (MIF), Member Account File (MAF), CEFCU Tele-Servicing System (CTI), Account Information File (AIF). User experience and knowledge of CEFCU's electronic services. Applicable college classes (e.g., Business Math, Business Communications, and Business Law, etc.) and/or commensurate experience. Training and/or presentation experience. Proficiency in Microsoft Excel, Outlook, PowerPoint and Word. Summary Pay Range The pay range for this position is $19.71 - $23.17. Compensation offered may vary based on skills and experience. Please note that salary is only one component of total compensation at CEFCU. Benefits Financial Merit-based raises Health and Welfare Generous paid time off (Holiday, Personal or Sick Time, Vacation) Comprehensive Medical, Dental, and Vision coverage (PPO, HDHP) Flexible Spending Plan (Medical Reimbursement Account and Dependent Care Reimbursement Account) Health Savings Account Voluntary Benefits (Accident Plan, Critical Illness Plan, Hospital Indemnity Plan) Life Insurance Accidental Death & Dismemberment Insurance Disability Benefits Defined Benefit Plan - Pension Defined Contribution Plan - 401K Additional Benefits Employee Assistance Program Tuition reimbursement Career growth through internal job postings Management Development Program: formal mentoring and training Opportunities to help improve and build the CEFCU of tomorrow through process teams Opportunities to personally contribute to corporate financial literacy and community initiatives Casual days to support local charities Employee discounts on entertainment, cell phone plans, theme park tickets, and more On-site fitness center, fitness classes, and wellness program It is CEFCU's policy and intent to provide equal opportunity to all persons without regard to race, color, religion, political affiliation, sex/gender (including gender expression/identity, pregnancy, childbirth and related medical conditions), marital status, registered domestic partner status, sexual orientation, age, ancestry, national origin, veteran status, disability, medical condition, genetic characteristics, and/or any other basis protected by law. This policy covers all facets of employment including, but not limited to: recruitment, selection, placement, promotions, transfers, demotions, terminations, training, and compensation.

Superior Insurance Partners is a rapidly growing insurance brokerage platform, focused primarily on providing commercial lines, personal lines, and employee benefit solutions to companies and individuals. Superior acquires and partners with leading independent insurance agencies primarily in the Midwest and Eastern US. The company's mission is to improve the lives of its agency partners. Superior does this by creating a highly tailored plan for each of its agency partners to help them achieve their goals, and providing customized resources including accounting/finance, recruiting, HR, AMS/IT, marketing, and M&A support. Agency partners are aligned through long-term economic incentives while leveraging the benefits of best practices, scale, and resources across Superior's shared platform. Superior is backed by Tyree & D'Angelo Partners (“TDP”), a leading Chicago-based private equity firm that makes control ownership investments in, and partners with, lower middle market businesses with the goal of creating meaningful value for all involved. TDP is currently investing out of its third fund and has managed and created over $3 billion of capital and company enterprise value. TDP has significant experience investing in service businesses and has completed over 1000 investment partnerships in its history. Join Our Growing Team as a Client Service Representative - P&C Insurance (Farm/Crop)! Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic environment where you can assist clients with a variety of needs, ranging from relatively simple inquiries to moderately complex issues? If so, then we want you to be a part of our team in our Toulon, IL office. As a Client Service Representative - P&C Insurance (Farm/Crop) with Superior Insurance Partners, you will play a crucial role in providing top-notch service to our valued clients. Here is what you can expect: Responsibilities: Handle quoting, endorsements, certificates, and identify gaps in coverage and consult with producer as needed. Support the renewal process for all assigned and prospective clients. Help grow the assigned book of business through account rounding and referrals. Efficiently manage a high volume of incoming calls. Identify and assess client needs to ensure satisfaction. Maintain meticulous records of customer interactions and process accounts accordingly. Skills for Success: Strong technical knowledge of coverage in all commercial lines insurance coverage. Results-oriented mindset, driven to achieve objectives. Exceptional communication skills to convey information effectively. Resilient and adaptable mindset, capable of managing shifting priorities. Eagerness to collaborate with colleagues across all teams.

World Finance, winner of the Top Workplaces USA award for five years in a row and a two-time winner of Newsweek's Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial good. We're an energetic team looking for a Financial Services Representative to guide customers on their financial journey. As a Financial Services Representative, you're the face of World Finance - empathizing, empowering, and engaging with our customers. The primary responsibility of the Financial Services Representative is to assist the Branch Manager in operating the branch effectively and efficiently and to maximize growth. This position is expected to utilize sound lending skills, maximize potential profits, and follow policies for effective collection of accounts. This position is also responsible for providing excellent customer service which is an essential part of marketing the branch and Company culture. Hourly Pay: $16- $18 What you'll do: Guide customers toward upward credit mobility through good financial choices. Provide top-tier customer service, assisting customers with questions, concerns, and products. Process and prepare loan applications. Take and process payments. Prepare loan documents and execute loan closing on current renewal loans. Balance assigned cash drawer daily. Prepare and complete the daily branch bank deposit and possibly transport money (operating cash, interim deposits, daily deposits) to and from the bank. Maintain strong customer relationships and build community within your branch. Other duties include but are not limited to: Call approved and unmade applications to close loans daily. Help build tax clientele and provide tax services. Send complete and accurate credit denial letters within 30 days from the date of application. Pay branch expenses as instructed by Branch Manager. Experience (and Requirements) that will WOW us! Must be able to demonstrate self-confidence and organizational skills. A history of choosing kindness, showing compassion, and helping others. The willingness to seek quality-driven solutions and embrace new ideas. Absolute team player - pitching in when needed and accepting help, too. To perform this job successfully, an employee must have basic computer skills. A valid driver's license & access to a dependable vehicle. Must possess a valid driver's license & reliable transportation to independently transport bank deposits and fulfill other required job responsibilities. Why World? We hire from within: we want to see you grow and climb in this company. Each year, we promote 80% of Financial Services Reps to management. 75% of World's Operations Executives moved up from a similar role. We pay you to give back: employees get paid volunteer hours each year. Health, dental, vision, and life insurance are available to full time team members the 1st of the month following 30 days. Paid holidays, vacation time, and a 401(k) plan (including company match). Be part of a team with clear values, strong community, and a sense of belonging. We'll get you home for dinner: your life outside of work is priority #1 You'll make a positive impact on the lives of the customers you serve. Who is World? Since 1962, World Finance has helped millions of people unlock their financial good. We aid customers in overall financial wellness, celebrating the hundreds of thousands of customers able to achieve better credit each year. Based in Greenville, SC, World reaches over one million customers annually - turning their financial possibility into reality through services like personal loans and tax preparation. With over 1,200 branches in 16 states, World is proudly rooted in the communities it serves. Our goal is to see our customers thrive, growing their credit and accessing more opportunities. We set ourselves apart as the financial partner with heart, offering an ever-expanding menu of customer-focused services and a commitment to teamwork, community, and care. Physical Demands and Working Conditions: • Frequently stationary with regular movement throughout the office; occasional climbing, kneeling, bending, twisting, and reaching. • Occasionally lifts up to 5 lbs. and may exert up to 30 lbs. of force (e.g., opening file drawers). • Requires regular use of vision, hearing, fine motor skills, and verbal/written communication. • Fast-paced, high-demand environment with shifting priorities and tight deadlines; requires professionalism, multitasking, adaptability, and collaboration. • Occasional local travel; may include extended hours, evenings, or weekends. • Standard indoor office setting with shared workspace, typical noise, lighting, and temperature. • Frequent customer and coworker interaction; must communicate clearly and professionally in person, by phone, and electronically. • Regular, reliable attendance and punctuality are essential. Disclaimers: Employees must be able to perform the essential functions of this position with or without reasonable accommodation, which World Finance will provide unless doing so would impose an undue hardship. Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. The employer reserves the right to modify, assign, or reassign duties, responsibilities, and activities at any time with or without notice as needed to meet business needs. It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.

Clae Goldman Team is seeking a friendly and efficient Customer Service Representative to join our team. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. As a Customer Service Representative, you will be responsible for providing exceptional customer service, addressing customer inquiries, and resolving issues. Join us and make a positive impact on the environment while helping your community. Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates. Responsibilities Handle Inquiries: Respond to customer questions and provide detailed information about our products and services. Resolve Issues: Address and resolve customer complaints and issues in a timely and professional manner. Maintain Records: Keep accurate and up-to-date records of customer interactions and transactions. Provide Support: Assist customers with enrollment processes and guide them through our energy solutions. Promote Green Energy: Educate customers about the benefits of our community solar and third-party energy solutions. Qualifications Educational Background: High school diploma/GED required; a degree in a related field is preferred. Experience: Previous experience in customer service or a related field is beneficial. Communication Skills: Excellent verbal and written communication skills to effectively interact with customers and team members. Problem-Solving Skills: Strong problem-solving skills to address and resolve customer issues. Organizational Skills: Strong organizational and time management skills to handle multiple tasks and prioritize effectively. Compensation $60,000 - $120,000 (Annually) About Clae Goldman Team Clae Goldman Team specializes in providing community solar and third-party energy solutions door-to-door and retail. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. xevrcyc Join us and make a positive impact on the environment while helping your community.

Excellent opportunity for an experienced Customer Service Representative who has compassion for those needing help, who takes professional satisfaction in supporting co-workers, and who thrives in an environment that involves a variety of tasks. Our Bloomington IL. location seeks a part-time Customer Service Representative. Position may require some weekend and evening hours. Responsibilities Deliver exceptional customer service by adhering to Chestnut's behavioral standards and promoting its culture of service excellence. Greet customers, provide directions, answer phone calls, and route calls appropriately. Conduct patient interviews in person or by phone to collect demographic, financial, and other necessary information for billing and payer plan establishment. Assist patients with fee-related inquiries, collect financial information, and copy identification and insurance cards to establish service fees. Maintain knowledge of Chestnut's emergency procedures, monitor lobby/building occupancy, ensure client and visitor safety, and complete Incident Reports as needed. Schedule appointments based on medical needs, gather medical concern information, determine need for nurse triage per red flag protocols, and coordinate triage when necessary. Check patients in and out following department protocols. Review EMR for follow-up appointments, update necessary information, and ensure completion of mandatory documentation, including consents, disclosures, and patient signatures. Verify payer eligibility through approved websites/software for each appointment and update the EMR accordingly. Receive and record payments according to prescribed procedures. Scan and attach documents to the patient EMR and provide backup to medical records staff. Participate in team, staff, QI, and development meetings, applying gained knowledge as appropriate. Operate office equipment, including copiers, printers, scanners, and fax machines. Maintain a clean, organized, and orderly work area. Collaborate with team members, providing backup support as needed. Promote the recovery model by demonstrating respect and courtesy to create a safe, welcoming environment. Promote Chestnut's culture of customer service excellence through the adherence to Chestnut's behavioral standards for customer service. Maintain and protect confidentiality and security of all organizational information gained in the course of performing job responsibilities including but not limited to, financial and client/patient information. Perform other duties as assigned. Qualifications High school diploma or equivalent. Strong customer service background. Excellent telephone skills. Knowledge of insurance policies and experience using an electronic health record with scheduling software desired. General knowledge of standard office procedures and use of office equipment. Good interpersonal and organizational skills, attention to detail, and discretion in handling confidential information. Demonstrated ability to communicate clearly and professionally with a diverse population. Ability to manage multiple tasks. Basic keyboarding skills. Experience using MS products. Ability to commute among locations to perform assigned duties. Valid driver's license, private auto insurance. Must be insurable. Are you intrigued by this job but don't meet every single requirement? Research shows that women and people of color are less likely to apply for jobs when that's the case. Chestnut is committed to building a diverse, inclusive, and authentic workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway! You might be just the right candidate for another role. We'd love to explore the possibilities with you! EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience. The anticipated starting pay for new hires for this position is between $16.00 - $17.00 an hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. check out our benefits here!

North America's Largest Franchised Lawn Care Company continues their successful growth and now is the perfect time for you to join our Amazing Team. Together with the greatest products, service, and employees in the world, we will continue to be America's choice when it comes to selecting a Lawn Care Professional. Come to work with your passionate enthusiastic attitude, and you'll experience the thrill of being a part of a winning team and you'll be rewarded with many opportunities for personal growth! As we continue to grow, we are looking for our next great Marketing Representative to join our successful team. As a sales and marketing professional, you will be working on a team to generate leads for our sales staff by offering home owners the opportunity to obtain a free no- obligation service quote and lawn care advice. No selling is required, but this is a great opportunity for those looking in the field of sales or business. Great Opportunity for Students! As an associate Weed Man will enjoy: Ability to work independently as part of a team Competitive Salary and Bonus Program Varying Benefit Packages Industry and Company Training Advancement Opportunities

Job DescriptionPosition: Member Services Rep Weekend Morning Monday:8-2pm Friday: 6:00AM-2:00PM Saturday and Sunday: 5:30 AM-1:30PM We are searching for a motivated Member Services Representative to join our team! BILINGUAL English/Spanish are encouraged to apply! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional Judgement Free member experience! Some of your responsibilities will include: Customer Service/Front Desk Activities: Greet members and guests providing exceptional customer service making everyone feel comfortable and welcome. Answer phones in a friendly manner and assist callers with a variety of questions. Check members in, tour and sign up new members, log amenities and communicate updates and events to members and guests. Respond to member questions and concerns in a timely and professional manner. Conduct beverage or merchandise purchases on the point to sale system. Utilize POS system to assist with new membership cards, change of address and billing or payment questions. Club Cleanliness and Maintenance: Go above and beyond to keep the front desk area and lobby clean and orderly. Regular facility cleaning and upkeep such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights. Regular cleaning of all exercise equipment and tanning beds. Regular restroom and wet area cleaning and stocking. Qualifications & Requirements: Applicants for an overnight position must submit to a 7-year criminal background check within the first week of hire. Continued employment will be based on satisfactory outcome of the background check. Exceptional customer service skills; ability to interact in a positive and professional way with members and co-workers, exceeding the members expectations. Prior Customer Service experience preferred Must be 18 years of age or older. High School diploma/GED equivalent required. Upbeat, positive and professional attitude Punctuality and reliability are a must. Obtain and maintain CPR/AED Certification within time frames required by company and maintain physical ability to perform CPR/AED in the event of a medical emergency. Physical Demands/Requirements: Walk and stand, for prolonged periods of time; to frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand motion. Occasionally lift, carry, push, and/or pull moderate amount of weight (up to 50lbs). Ability to talk continually in person or on the phone during shift. Maintain physical ability to administer CPR in the event of medical emergency. Ability to see in normal visual range with or without correction. Ability to hear in the normal audio range with or without correction. Why you should join Planet Fitness? Contribute to changing peoples lives every day by helping us create a healthier Planet! Work alongside an amazing group of talented, dynamic professionals! Want more reasons? Medical, Dental, Vision Insurance PTO Paid Time Off Free Black Card Membership 401(K) and Roth Retirement Savings Plans Healthcare and Dependent Care Flexible Spending Accounts STD, LTD, Term Life Insurance and other benefits Note: We participate in E-Verify for all Utah locations.

Are you ready to make the most of your talents and abilities, while helping others make the most of their finances? Apply to join Team CEFCU! CEFCU member service team members are critical to the success of the credit union. They provide a professional, knowledgeable, and caring experience when members contact us. We are looking for individuals who are personable, articulate, and positive to add to our already awesome team! Demonstrates a strong, needs-based sales and service focus as defined and measured in the Member Center and Corporate Balanced Scorecards and Business Plans. Determines financial needs using a high impact questioning strategy, educates, cross-sells, and services members/potential members on CEFCU/CEFCU Investment Services (CIS) products and services. Opens, transfers, and closes all types of consumer and business products and services. Performs all required functions for originating consumer loans, preparing loan documents, and closing consumer loans. Maintains knowledge of electronic delivery channels to assist members with servicing questions and problem resolution. Supports Marketing initiatives through planning, coordination, and measuring the success of promotions. Performs essential Cashier and Member Assistant duties and assists at reception desk. Maximizes developmental opportunities through lifelong learning. Practices and promotes quality in all job duties including form completion, documentation, security, and compliance with established policies, procedures, and regulations. Demonstrates learning agility using functional and technical skills in assisting other positions and performing other tasks as assigned. Maintains a member oriented focus and professionally resolves member inquires by assessing each member's financial needs. Hours: Lobby & Drive Up Monday - Friday 8:15 a.m. -- 5:15 p.m. Saturday 8:15 a.m. -- 12:15 p.m. Required: High school diploma or equivalent. Must register with the Nationwide Mortgage Licensing System and Registration (NMLS) to comply with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act). Acquire and maintain proficiency in CEFCU mainframe applications and third party systems. Demonstrated relationship building, sales and servicing skills and a thorough knowledge of CEFCU products and services. Acquire and maintain a thorough understanding of all Federal and State Regulations governing Financial Institutions regulatory and technical knowledge through the successful completion of the formal Member Service Representative Deposit Accounts Training Module within one year, including required continuing education related to the following: NCUA Share Insurance, Regulations DD/Truth-in-Savings Act (TISA), Regulation CC, Regulation E, Bank Secrecy Act (BSA), Check21 Act, U.S. Patriot Act. Acquire and maintain a thorough understanding of all Federal and State Regulations governing Financial Institutions through the successful completion of the formal Member Service Representative Training Loan Interviewing/Documents Module within one year, including required continuing education related to the following: NCUA Lending Regulations, Credit Practices Rule, Regulation B, Regulation Z (Truth in Lending Act - TILA), Fair Credit Reporting Act (FCRA), Home Mortgage Disclosure Act (HMDA). Successful completion of the formal Member Service Representative Training modules - IRA/CESA/HSA - within one year, including required continuing education related to rules, regulations and contribution limits. Successful completion of the formal Member Service Representative Training module - Cashier - within two years, as required. Successful completion of the formal Member Service Representative Training module - Business Services - within two years, including required continuing education related to Regulation GG. Successful completion of Member Assistant Training (MAT) within six months. Preferred: Demonstrated proficiency of Member Assistant position duties and responsibilities including technical knowledge of CEFCU and related third party Systems. Demonstrated proficiency of Cashier position duties and responsibilities including technical knowledge of CEFCU and related third party Systems. Thorough understanding of all MSR functions including technical knowledge of teller system transactions. Proven record of excellent judgment and decision-making abilities. Proven relationship building, sales and servicing skills through current applicable department metrics. Demonstrated leadership skills to proactively evaluate situations using available resources and make informed decisions in unusual or escalated circumstances. Applicable college courses or commensurate experience. Summary Pay Range The pay range for this position is $21.48 - $25.24. Compensation offered may vary based on skills and experience. Please note that salary is only one component of total compensation at CEFCU. Benefits Financial Merit-based raises Health and Welfare Generous paid time off (Holiday, Personal or Sick Time, Vacation) Comprehensive Medical, Dental, and Vision coverage (PPO, HDHP) Flexible Spending Plan (Medical Reimbursement Account and Dependent Care Reimbursement Account) Health Savings Account Voluntary Benefits (Accident Plan, Critical Illness Plan, Hospital Indemnity Plan) Life Insurance Accidental Death & Dismemberment Insurance Disability Benefits Defined Benefit Plan - Pension Defined Contribution Plan - 401K Additional Benefits Employee Assistance Program Tuition reimbursement Career growth through internal job postings Management Development Program: formal mentoring and training Opportunities to help improve and build the CEFCU of tomorrow through process teams Opportunities to personally contribute to corporate financial literacy and community initiatives Casual days to support local charities Employee discounts on entertainment, cell phone plans, theme park tickets, and more On-site fitness center, fitness classes, and wellness program It is CEFCU's policy and intent to provide equal opportunity to all persons without regard to race, color, religion, political affiliation, sex/gender (including gender expression/identity, pregnancy, childbirth and related medical conditions), marital status, registered domestic partner status, sexual orientation, age, ancestry, national origin, veteran status, disability, medical condition, genetic characteristics, and/or any other basis protected by law. This policy covers all facets of employment including, but not limited to: recruitment, selection, placement, promotions, transfers, demotions, terminations, training, and compensation.