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Member service representative jobs in Saint Cloud, MN

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  • Medical Customer Service

    Biolife Plasma Services 4.0company rating

    Member service representative job in Maple Grove, MN

    By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations. How you will contribute: · You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team. · You will screen new and repeat donors and take and record donor vital signs and finger stick results. · You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation. · You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures. · You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays. What you bring to Takeda: · High school diploma or equivalent · Ability to walk and/or stand for the entire work shift · Will work evenings, weekends, and holidays · Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees · Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. · Fine motor coordination, depth perception, and ability to hear equipment from a distance · Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear · 1 or more years minimum experience working in a customer or patient facing role is helpful What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - MN - Maple Grove U.S. Starting Hourly Wage: $18.00 The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. LocationsUSA - MN - Maple GroveWorker TypeEmployeeWorker Sub-TypeRegularTime TypePart time Job Exempt No
    $18 hourly Auto-Apply 22h ago
  • Customer Service Delivery Advocate

    Carvana 4.1company rating

    Member service representative job in Long Lake, MN

    We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'? Shift Requirement: The hours for this position are from 7am - 5pm, 9am - 7pm or 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days. Unlock Your Earning Potential! We offer a competitive starting hourly rate of $20/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe: Pay Range: $20-$22 hourly Starting Pay: $20/hr At 3 Months: $20.50/hr At 6 Months: $21/hr In your first year, you can progress from $20/hr to $22/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy an additional $0.50 increase in their pay every 90 days. And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings. Benefits + Perks: We continually invest in our team members' success because when our team members grow, we grow. Here is how we invest in you: Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed. Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy. Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter) Education Support: We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program! Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an 'owner' in the company. We also offer an Employee Stock Purchase Plan discount! Professional Development: Extensive internal growth and professional development opportunities And more! About the Role: We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to: Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training) Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive Complete customer paperwork and include thorough notes in our customer tracking system Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy. * Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements . * Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems. * Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana). *California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana). General qualifications and requirements Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat) . Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours) Must be able to read, write, speak and understand English Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs. Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions Legal stuff This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. All applicants must pass a drug test and obtain a DOT Medical Card. This roles is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English."
    $20-22 hourly 5d ago
  • CSR - Estimator and Install Coordinator - Residential Glass

    j & a Glass, Inc. 4.5company rating

    Member service representative job in Rogers, MN

    CSR - Residential Glass Estimator and Install Coordinator We are looking for a diligent person to prepare and provide accurate estimates and coordinate schedules for site measures and installation on our client's residential projects. This will be done by gathering information and analyzing important metrics on the products we supply and install. The ideal candidate will have excellent numerical skills and an analytical mindset. You must be thorough and accurate. The goal is to provide a high level of communication and follow through so that we can continue to provide our clients with the best service possible within their requested timeline. Responsibilities Understand the project and its requirements by consulting with clients via phone calls or electronic communication to ensure accurate estimates for materials, labor, and equipment in a timely manner. Gather first-hand information from sites via coordination with measure techs and outside sales, vendors, or other venues. Conduct research to obtain data on labor costs, materials, production times etc. Use software for data analysis, forecasting and budgeting. Obtain and review quotes, purchase orders, and order acknowledgements by vendors. Source and price glass, hardware, and other materials required for each project. Create and submit estimate reports and takeoffs. Schedule and assign work orders to the appropriate team members. Work directly with outside sales and measure techs to ensure scope accuracy and project success. Monitor installations and communicate between installers and clients to ensure expectations are met in a timely and cost-effective manner. Build relationships with key vendors (subcontractors, suppliers, etc.) Skills Proven experience as CSR or similar position. Excellent organizational and time management abilities to manage multiple projects simultaneously. Familiarity with financial and project management principles.. Math and IT ability with an analytical mindset. Ability to enter and manage reports in software formats. Outstanding communication and negotiation abilities. Thoroughness and reliability. Excellent organizational skills Ability to lift 50 lbs. Job Type: Full-time Salary: $20.00 - $26.00 per hour Benefits: 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance Potential Hybrid Remote Capabilities Schedule: 8-hour shift Ability to commute/relocate: Rogers, MN 55374: Reliably commute or planning to relocate before starting work (Required) Experience: CSR or Similar Roles: 2 years (Required) Estimating: 1 year (Preferred) Work Location: In person
    $20-26 hourly Auto-Apply 60d+ ago
  • Customer Account Specialist Pharmacy Technician

    Thrifty White Pharmacy 4.4company rating

    Member service representative job in Maple Grove, MN

    Benefits: 401(k) Dental insurance Employee discounts Health insurance Paid time off Training & development Vision insurance Wellness resources Customer Account Specialist Pharmacy Technician Location: Hybrid - Corporate Headquarters - Maple Grove, MN Thrifty White Pharmacy is seeking a Customer Account Specialist to join our team at the Corporate Office in Maple Grove, MN. This is an excellent opportunity for someone ready to grow their career in a professional office environment with hybrid flexibility. Position Highlights Schedule: Monday-Friday (no evenings or weekends) Environment: Professional office setting with hybrid options Career Growth: Clear advancement potential within the Billing & Receivables team Purpose: Support patient care by ensuring accurate billing, account management, and exceptional customer service Core Responsibilities Provide exceptional service via phone, email, and internal ticketing systems Research, bill, and reconcile claims to insurance companies and responsible parties Manage account balances, payments, and refunds Ensure accuracy of customer accounts while maintaining HIPAA compliance Participate in process improvement initiatives and special projects Learn and apply new technologies and systems including TWRx, PeopleSoft, OnBase, and MNITS Why You'll Love Working Here Competitive pay $23.00 - $26.00 per hour, based on experience and qualifications Full benefits package including medical, dental, vision, and 401(k) Paid vacation, holidays, and sick time Employee ownership: Thrifty White is 100% employee-owned - you share in our success! Award-winning culture: Minnesota Retail Association's “Best Place to Work Regional Drug Chain of the Year, 2020 What We're Looking For Strong written and verbal communication skills Proven ability to work effectively with leadership and teammates Excellent customer service mindset with professional follow-through Detail-oriented with strong organization and problem-solving skills Experience in Microsoft Word, Excel, and Outlook Ability to multitask and adapt in a fast-paced environment Commitment to confidentiality and HIPAA compliance Pharmacy Technician or insurance billing experience About Thrifty White Pharmacy Thrifty White Pharmacy is a 100% employee-owned company dedicated to advancing the health of our communities. Guided by our mission to empower healthier lives through personalized and accessible care, we combine compassion, innovation, and teamwork to deliver high-quality pharmacy services that make a real difference.We take pride in being patient-centered, community-focused, and driven by integrity, ensuring every interaction reflects our commitment to quality, inclusivity, and trust. As employee-owners, we share responsibility for our company's success and the positive impact we make across the communities we serve. Join our team of employee-owners and help shape the future of pharmacy care! Thrifty White Pharmacy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other characteristic protected by law. Compensation: $23.00 - $26.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Thrifty White Pharmacy is a pharmacy chain fully owned by our employees. We are committed to the communities we serve and believe that our services and products must exceed the expectations of our customers. Being an industry leader in innovation, our employee owners have been able to develop and implement several programs and initiatives that allow our team to practice at the top of their license, making them an invaluable asset to our pharmacy operations. As a dynamic organization, we have a variety of different practice sites and positions. No experience is necessary for most of our Pharmacy Technician positions! As detailed further down this careers page, Thrifty White offers Pharmacy Technician-in-Training programs at no cost to the employee!
    $23-26 hourly Auto-Apply 26d ago
  • Customer Service Representative

    Copart 4.8company rating

    Member service representative job in Saint Cloud, MN

    Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned. Required Skills and Experience: * One year of office support experience in a customer service role preferred * High School diploma * Excellent customer service skills and attitude * Excellent written and verbal skills * Proficient with office equipment * Attention to detail * Problem-solving * Computer proficiency - MS Suite * Typing speed 45WPM * Professional appearance * Ability to multi-task in a fast-paced environment * Bilingual skills a plus * Occasional overtime as needed Pay $18.00 - $20.29 per hour Benefits Summary: * Medical/Dental/Vision * 401k plus a company match * ESPP - Employee Stock Purchase Plan * EAP - Employee Assistance Program (no cost to you) * Vacation & Sick pay * Paid Company Holidays * Life and AD&D Insurance * Discounts Along with many other employee benefits. At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: * E-verify Participation * Right to Work
    $18-20.3 hourly Auto-Apply 60d+ ago
  • Contractor Services Representative

    ATS Services Inc.

    Member service representative job in Saint Cloud, MN

    To support the Contractor Services Department by performing general clerical and administrative tasks such as processing department transfers, driver terminations, fielding driver calls and handling finance-related and operational matters. Education and Experience Associates degree in business, office administration or related field and/or a minimum of 1 years of equivalent experience in related field e.g., office administration. Must be detail-oriented and have a good understanding of administrative functions. Ability to adapt to high work volumes in a fast-paced environment by demonstrating patience, professionalism and positivity. Strong analytical skills with the ability to apply data. Strong interpersonal skills; able to establish trust and rapport with all levels of staff. Able to relate effectively to diverse cultures. Must be detail oriented with strong organizational, analytical and decision making skills. Ability to handle confidential materials and conversations. Ability to optimize work processes using a continuous improvement type approaches. Proficient in Microsoft Office (Word, Excel, and Outlook) required. Must be a team player, amenable to a variety of work projects. Must be proficient in responding to internal and external customer situations, responding to customer needs as required. Must be able to both think creatively and provide creative contributions to projects. Must be able to demonstrate a proactive commitment to ATS corporate values and the success of all staff. Excellent communication skills (written, listening and verbal). Willing and able to travel occasionally, including overnight travel. Essential Duties and Responsibilities Assists in processing all Driver Administration Tasks. Assists various departments with ATS requirements for Owner vehicles, (i.e., Tractor Titles, 2290 schedule one, Tractor registration and outside lease review) and business document requirements (i.e., LLC, INC and DBA business requirements) Enters contractors into computer system (i.e., transferring and terminating contractors and contractor drivers). Processes existing contractor paperwork (i.e., creating new and updated contracts) Assigns company equipment to Transferring drivers (i.e., ATS issued Fuel card, Transponders, and Securement equipment). Processing all Contractor Terminations (including inactivating driver and payee codes, assessing fees, sending certified mail, transferring money from various accounts, and providing final statements based on company policy). Upholds all aspects of ATS Independent Contractor Agreement while processing and closing all terminated accounts. Assists contractors with finance-related matters. Answers incoming contractor driver calls, assisting with financial advances, advancing available funds according to pre-determined guidelines and/or with supervisor's approval after reviewing relevant information (i.e., mileage performances, out of service time, over-advanced driver, detailed account financial status, etc.), compiling information for work-ups as needed, informing drivers of codes needed to receive advances, and maintaining finance-related records. Monitors and maintains reserve books, updating records (i.e., recording advances and equipment charges), explaining reserve accounts to contractors and researching charges/credits on accounts as needed. Assists contractor drivers with specific program offerings and operational matters. Explains and handles questions regarding specific programs (i.e., National Tire purchase program) Assists drivers with operational matters, directing questions to appropriate departments as needed. Performs general clerical and administrative duties as needed (i.e., data entry, type, word processing, filing, distributing reports, answering telephones, screening/routing calls, taking/forwarding messages) Performs other duties and responsibilities as assigned. Position may require work responsibilities outside of normal business hours, In support of ATS's culture, all employees are expected to consistently, effectively and reliably perform in accordance with the Company's values as set forth in our core competencies and behaviors (All Employee Competencies). Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to sit for extended periods. The employee is occasionally required to stand; walk; and use dexterity in handling and touching objects or controls. Compensation & Benefits: The anticipated hourly pay range for this position is between $21.00 - $26.00. Hourly pay rate offered is determined by relevant experience, education, certifications, and geographic location as compared to others doing substantially similar work. In addition to the hourly rate of pay, employees may be eligible for performance-based incentives, which can vary depending on individual and/or company performance. Anderson Trucking Service is committed to supporting our employees with a comprehensive benefits package. Employees will have the opportunity to enroll in a variety of benefit programs including health, dental, and vision insurance, as well as a 401k retirement savings plan effective on the first of the month following 60 days of employment. Additionally, we provide paid holidays, paid time off, access to professional development opportunities, wellness programs, and employee assistance resources to our employees. Our goal is to ensure that all employees have the support and resources they need to thrive both professionally and personally.
    $21-26 hourly 11d ago
  • Outside Service Representative

    Mammoth Graphics

    Member service representative job in Saint Michael, MN

    Full-time Description We're seeking an Outside Service Representative to join the Transwest Team! Transwest is a leading provider of top-quality commercial trucks and transportation solutions. Committed to reliability and customer satisfaction, Transwest is dedicated to driving success in the transportation industry. Why join the Transwest Team? Exceptional Leadership Beautiful, Updated & Clean Environment Competitive PTO & Benefits Packages Company Training Opportunities for Advancement Quick & Efficient Interview Process We offer a full benefits package for eligible employees including: Medical, Dental, and Vision Insurance Life (Voluntary and Employer Paid) and Disability Insurance 401(K) with company match beginning with your first contribution. HSA and/or FSA Paid Time Off, Sick Time, and Company Paid Holidays Employee Car Discount Program Essential Duties & Responsibilities: Regularly call on established accounts to assist with customer relationships and sell Transwest Trucks products and services. Establish and qualify new accounts. Provide prompt, courteous and accurate service to customers. Regularly travel within designated territory. Maintain familiarity with all vendor products. Maintain daily contact with major accounts assigned to you. Complete tasks within the designated budget for travel and entertainment. Additional duties as assigned. Requirements Work Environment & Physical Abilities: Activities require a full range of motion including; handling and lifting, manual and finger dexterity and eye-hand coordination. This position may require standing, balancing, bending or stooping for prolonged periods of time. This position requires corrected vision and hearing within normal range. This position requires the occasional ability to lift and carry items weighing up to 45 lbs. This position requires the ability to work under stressful conditions or irregular hours. Required Education, Experience, Knowledge & Skills: High school diploma or equivalent. Valid driver's license and MVR in good standing. Excellent written and verbal communication skills. Multitasking Skills Conflict Resolution Skills Independent Working Skills Quick Thinking Adaptability Ability to always maintain professionalism. Computer Efficiency Ability to work any shift if needed. Ability to give, receive and analyze information. Ability to create and articulate goals and action plans. Ability to obtain a CDL within 90 days of employment. Ability to successfully complete a general abilities assessment. Ability to pass a post-offer background check, physical and drug screen. Preferred Education, Experience, Knowledge & Skills: Previous experience in a similar role. Job Details: Bonus Eligibility: Yes Reports To: Service Director Shift: 1st Closing Date: Open Until Filled Salary Description $70,000 - $80,000
    $70k-80k yearly 12d ago
  • Commercial Services Specialist II (Manheim)

    Cox Holdings, Inc. 4.4company rating

    Member service representative job in Maple Grove, MN

    Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Commercial Services Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $21.54 - $32.31/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Job Responsibilities: Perform data entry of required information. Manage account relationships, maintain effective communications and ensure customer requirements are met. Work with posting clerk to ensure completion of recon, transportation, and all other vehicle charges are applied to the appropriate vehicle in the system. Respond to customer inquiries relating to vehicles. Provide quality service and assist in resolving problems. Communicate with Transportation Team to arrange required transportation or obtain information including transportation condition reports, bills, etc. Establish electronic customer vehicle files in the computer system. Update vehicle files on a continuous basis with standardized abbreviations to assure that vehicle location, condition, special announcements, and other activities relative to the vehicle are properly recorded. Seek floor price information from account representative and enter it into computer system. In coordination with account representative, account operations coordinator, and account specific procedures, prepare sale vehicle run process including run order, scheduling, notice to customer account, etc. Follow up on vehicle preparation for the sale by reconciling incoming bills against ordered work/repairs for each Institutional customer vehicle. Contact customer coordinators, service vendors and/or account representatives when the information is missing, or problems occur. Communicate with the accounting department to balance the sales and perform post-sale invoicing for accounts receivable as needed. Communicate with Vehicle Operations Team to prepare assigned vehicles for online programs. Prepare various reports, lists and handouts such as sales and expense report, sold vehicles by net amounts report, dealer attendance report, lot and transportation damage report, block summaries, etc. Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence. Perform other duties as assigned by management. Qualifications: Minimum: High School Diploma/GED and 3 years' experience in a related field. OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years' experience in a related field. Ability to work in a fast-paced environment, receptive to change and able to multitask. Prior clerical or administrative experience required. Proficient in Microsoft Excel required. Commitment to providing excellent customer service required. Must be able to operate adding machines and other office equipment (i.e., copier, fax machine, etc.). Ability to sit or stand for prolonged periods of time. Communications and Organizational skills required. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
    $21.5-32.3 hourly Auto-Apply 22d ago
  • Commercial Services Specialist II (Manheim)

    Cox Enterprises 4.4company rating

    Member service representative job in Maple Grove, MN

    Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Commercial Services Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $21.54 - $32.31/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Job Responsibilities: * Perform data entry of required information. * Manage account relationships, maintain effective communications and ensure customer requirements are met. * Work with posting clerk to ensure completion of recon, transportation, and all other vehicle charges are applied to the appropriate vehicle in the system. * Respond to customer inquiries relating to vehicles. Provide quality service and assist in resolving problems. * Communicate with Transportation Team to arrange required transportation or obtain information including transportation condition reports, bills, etc. * Establish electronic customer vehicle files in the computer system. Update vehicle files on a continuous basis with standardized abbreviations to assure that vehicle location, condition, special announcements, and other activities relative to the vehicle are properly recorded. * Seek floor price information from account representative and enter it into computer system. * In coordination with account representative, account operations coordinator, and account specific procedures, prepare sale vehicle run process including run order, scheduling, notice to customer account, etc. * Follow up on vehicle preparation for the sale by reconciling incoming bills against ordered work/repairs for each Institutional customer vehicle. Contact customer coordinators, service vendors and/or account representatives when the information is missing, or problems occur. * Communicate with the accounting department to balance the sales and perform post-sale invoicing for accounts receivable as needed. * Communicate with Vehicle Operations Team to prepare assigned vehicles for online programs. * Prepare various reports, lists and handouts such as sales and expense report, sold vehicles by net amounts report, dealer attendance report, lot and transportation damage report, block summaries, etc. * Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence. * Perform other duties as assigned by management. Qualifications: Minimum: * High School Diploma/GED and 3 years' experience in a related field. * OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years' experience in a related field. * Ability to work in a fast-paced environment, receptive to change and able to multitask. * Prior clerical or administrative experience required. * Proficient in Microsoft Excel required. * Commitment to providing excellent customer service required. * Must be able to operate adding machines and other office equipment (i.e., copier, fax machine, etc.). Ability to sit or stand for prolonged periods of time. * Communications and Organizational skills required. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
    $21.5-32.3 hourly Auto-Apply 20d ago
  • Customer Service Representative I- Full Time (Mound)

    Cortrust Bank 4.4company rating

    Member service representative job in Mound, MN

    CORTRUST BANK The mission of this bank is to profitably deliver high quality customer service that meets the financial needs of our community, its businesses, and its citizens. No line of financial services is beyond our charter. CorTrust Bank is seeking a Full Time Customer Service Representative in our Mound community! It's more than just a job! When you join one of the region's leading community banks, you can expect a family atmosphere committed to building outstanding teams. We believe in the overall well-being of our employees and work hard to provide the best opportunities for growth. We're proud to offer a competitive compensation package that includes perks like a 401k with employer match, Employee Stock Ownership Plan, insurance coverage options, paid time off, service awards, community service opportunities, an Employee Assistance Program, and a stable work environment. Summary: The Customer Service Representative directly supports our customers and front-line operations by engaging with customers, processing teller transactions, and performing administrative duties. Key areas of responsibility: Customer service: Communicate professionally and courteously with internal and external clients and adhere to phone etiquette policies. Respond to general inquiries and utilize knowledge of bank areas to properly direct calls and inquiries. Ask questions to recognize client needs, recommend products and services, and make referrals to our business partners when possible. Teller transactions & cash handling: Accurately complete general teller transactions such as cash and check deposits, check cashing, credit payments, savings bonds, domestic wire transfers, withdrawals, and more. Open new personal deposit accounts, using your knowledge of Bank products and services to help customers choose the best account to fit their needs. Demonstrate accurate cash handling and reporting, including balancing drawers and ATMs, filing Currency Transaction Reports (CTRs), and monitoring cash levels. Administrative & compliance: Adhere to all CorTrust policies and handbooks, complete required security and regulatory training, and maintain customer privacy and confidentiality. Understand requirements for customer identification procedures to accurately process name changes, manage customer debit cards, add signers, and perform additional customer maintenance functions. Process reports, run proof work, and complete general ledger maintenance and reconciliation. Other duties as assigned. Key competencies: The ideal candidate for Customer Service Representative possesses a combination of education and experience to be able to perform the primary duties of this position with little supervision, managing multiple projects simultaneously. They adapt easily to system, process, product, and service changes, and are able to reason, problem solve and think critically. They must demonstrate a high level of integrity, personal diplomacy, and respect. Knowledge of Federal banking regulations and industry workflow is a plus but isn't required. Must be able and willing to abide by all Bank policies, procedures, and Federal banking regulations. CorTrust is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $34k-39k yearly est. Auto-Apply 60d+ ago
  • Outside Service Representative

    All Open Positions

    Member service representative job in Saint Michael, MN

    Job DescriptionDescription: We're seeking an Outside Service Representative to join the Transwest Team! Transwest is a leading provider of top-quality commercial trucks and transportation solutions. Committed to reliability and customer satisfaction, Transwest is dedicated to driving success in the transportation industry. Why join the Transwest Team? Exceptional Leadership Beautiful, Updated & Clean Environment Competitive PTO & Benefits Packages Company Training Opportunities for Advancement Quick & Efficient Interview Process We offer a full benefits package for eligible employees including: Medical, Dental, and Vision Insurance Life (Voluntary and Employer Paid) and Disability Insurance 401(K) with company match beginning with your first contribution. HSA and/or FSA Paid Time Off, Sick Time, and Company Paid Holidays Employee Car Discount Program Essential Duties & Responsibilities: Regularly call on established accounts to assist with customer relationships and sell Transwest Trucks products and services. Establish and qualify new accounts. Provide prompt, courteous and accurate service to customers. Regularly travel within designated territory. Maintain familiarity with all vendor products. Maintain daily contact with major accounts assigned to you. Complete tasks within the designated budget for travel and entertainment. Additional duties as assigned. Requirements: Work Environment & Physical Abilities: Activities require a full range of motion including; handling and lifting, manual and finger dexterity and eye-hand coordination. This position may require standing, balancing, bending or stooping for prolonged periods of time. This position requires corrected vision and hearing within normal range. This position requires the occasional ability to lift and carry items weighing up to 45 lbs. This position requires the ability to work under stressful conditions or irregular hours. Required Education, Experience, Knowledge & Skills: High school diploma or equivalent. Valid driver's license and MVR in good standing. Excellent written and verbal communication skills. Multitasking Skills Conflict Resolution Skills Independent Working Skills Quick Thinking Adaptability Ability to always maintain professionalism. Computer Efficiency Ability to work any shift if needed. Ability to give, receive and analyze information. Ability to create and articulate goals and action plans. Ability to obtain a CDL within 90 days of employment. Ability to successfully complete a general abilities assessment. Ability to pass a post-offer background check, physical and drug screen. Preferred Education, Experience, Knowledge & Skills: Previous experience in a similar role. Job Details: Bonus Eligibility: Yes Reports To: Service Director Shift: 1st Closing Date: Open Until Filled
    $31k-42k yearly est. 13d ago
  • Member Lending Specialist

    Topline Financial Credit Union 4.1company rating

    Member service representative job in Maple Grove, MN

    TopLine Financial Credit Union has been a member-owned financial services cooperative since 1935. We are looking for outgoing individuals to join our TopLine team that is dedicated to building life-long relationships to help our members reach and manage their financial goals. Member Lending Specialist Specialist are responsible for establishing and/or strengthening member relationships by providing information on credit union services, via outbound/inbound calls and online channels. Identify and act on cross-sales and referral opportunities. Promotes and participates in a sales and service culture which endorses TopLine's mission of exceeding member expectations. A successful Member Lending Specialist will be able to do: Serves members via phone, in person or email, by providing credit union information while utilizing sales and member service skills to promote the products and services which will enhance the members' financial position. Cross-sell all credit union services to qualified members whenever possible. Seeks to attain established goals on key products as assigned on a monthly basis and consistently achieves established levels of position expectations. Maintains knowledge and adheres to policies and procedures of TopLine products and services as they relate to the position, including: membership qualifications, account information, negotiable instruments, endorsements, consumer lending, leasing, credit card accounts, including legal documentation, state and federal laws and regulations. Ensures that all applications are complete and contain all necessary documentation. Submits loan application for decisioning, following established guidelines and procedures. Communicates loan decisions, including applicable counter offers, to members in a positive, professional and timely manner. Provide top notch customer service to our members by providing a warm, friendly face and delivering personal service to meet each member's individual needs. Qualifications: High school graduate or equivalent plus 2 years of lending and/or sales experience essential. Aptitude with figures and the ability to work well under pressure. Computer proficiency with Microsoft Office Suite essential. Above average ability to communicate clearly both orally and in writing; ability to communicate effectively and professionally with others, including exhibiting a courteous, conscientious and generally businesslike manner in the workplace. Detail oriented individual with good organizational skills essential. Ability to multi-task and work with numerous interruptions. Proven skills as a team leader and motivator essential. Exercise sound and independent judgment and follow through consistently in completing job responsibilities essential. Ability to work independently, prioritize and meet deadlines essential. Ability to work effectively with people in a diverse environment that encompasses regular deadlines, where change is always possible and flexibility is required. Salary Range: $17.95 - $22.44 (hourly) or (salary) Benefits: 401(k) with Employer Match Dental Disability Insurance Employee Perks Flexible Spending Accounts Life Insurance Medical Paid Holidays Paid Time Off Pet Insurance Referral Program Vision Ready to take the next step with us, apply now at ********************************** At TopLine Financial Credit Union, we celebrate diversity by offering a work environment that is shaped by individual respect and mutual trust where every individual can thrive. We are proud to be an Equal Opportunity/ Affirmative Action Employer committed to diversity in the workplace and comply with all applicable federal, state, and local laws regarding non-discrimination and affirmative action.
    $18-22.4 hourly Auto-Apply 59d ago
  • Flooring Customer Service Representative

    Hom Furniture 4.4company rating

    Member service representative job in Coon Rapids, MN

    Full-time, Part-time Description Pay and Schedule $18-$21 per hour based on experience Full Time and Part Time options available Consistent daytime schedule (Monday-Friday) Opportunities for advancement within HOM's flooring operations team Job Summary Join HOM Furniture as a Project Coordinator (Construction/Flooring) and take a leading role in managing commercial and residential flooring projects. You'll oversee installation scheduling / job site coordination, maintain strong customer & vendor communication, and help ensure every flooring project is completed on time and exceeds expectations. This is an excellent opportunity for detail oriented professionals with experience in flooring or construction coordination to grow with a locally owned, thriving company. Responsibilities A Project Coordinator (Construction/Flooring) plays a key role in ensuring our commercial and residential flooring projects are completed on time, within budget, and to HOM's high standards. This position requires hands-on involvement in installation scheduling / job site coordination and constant customer & vendor communication to deliver a world class experience. Coordinate commercial and residential flooring projects from order entry through installation completion. Manage installation scheduling / job site coordination by communicating daily with installers, estimators, and sales teams. Process flooring orders accurately and ensure all documentation is complete.. Maintain strong customer & vendor communication to align expectations and resolve any issues quickly. Work with the Operations Manager to monitor project timelines and performance metrics. Build long term relationships with vendors through reliable customer & vendor communication. Support the sales team with project updates, material timelines, and installation dates. Other duties as assigned to support the flooring operations department. Benefits Part Time and Full Time: 401(k) Employee Contribution Plan with Employer Match (minimum 20 hours/week) Employee discount Discounts on computers, cell phone plans, and more Career advancement opportunities and paid training Paid time off-20 Days in 1st year for full-time employees Full Time (32+ hours/week): Medical, dental, vision, and prescription coverage Employer-paid life insurance Culture Our Project Coordinator (Construction/Flooring) team is collaborative, detail driven, and passionate about delivering exceptional results. HOM Furniture is a locally owned, privately held company that values its people and the communities we serve. We actively participate in charity events and green initiatives like solar energy, recycling, and energy efficient facilities. HOM invests in our employees through paid training and career development programs; helping you grow your skills and build a fulfilling career. Requirements Education and Experience: High school diploma or GED required. 1+ year of experience as a Project Coordinator (Construction/Flooring) or in a related flooring or construction coordination role preferred but not required. Strong organizational and communication skills with the ability to handle multiple commercial and residential flooring projects simultaneously. Occasional lifting up to 25 lbs may be required. HOM Furniture is proud to be an equal opportunity workplace. We value diversity and inclusion and consider all applicants without regard to race, color, religion, gender identity, sexual orientation, national origin, disability, or any other protected characteristic.
    $18-21 hourly 11d ago
  • Client Services Representative

    Ascensionpoint Recovery Services

    Member service representative job in Coon Rapids, MN

    AscensionPoint Recovery Services, LLC (“APRS”) is a Minnesota based nationally licensed collection agency specializing in decedent debt receivable management services. APRS' core competency is managing decedent debt recovery for credit grantors and service providers. APRS prides itself on its unwavering commitment to provide the best possible Survivor Centricity solutions to its clients making APRS a leader within the decedent debt recovery industry. This position is onsite at our Coon Rapids, MN office. Hourly pay starts at $18/hr. Position summary A Client Services Representative will be responsible for facilitating account-level communications between AscensionPoint and its clients. Essential functions include, maintaining and enhancing client relationships, providing administrative support to the collection management team, reviewing and documenting daily mail correspondence, submitting daily/weekly spreadsheets, maintaining media requests, and assisting in special projects as requested. Essential Duties and Responsibilities • Follow established policies, procedures, and training guidelines. • Review and document daily mail correspondence received from Attorneys, Personal Representatives, county courts and family members. Advance accounts in workflow. • Submit daily/weekly spreadsheets to clients with account inquiries. Review responses and status accounts accordingly. • Maintain media request queue with regular review and miscellaneous follow-up - including preparing statement packets for outgoing mail. • Work supervisor review queue and adhere to client specific handling procedures (i.e. cease, fraud, disputes, etc.). • Process in-house letter requests. • Process insurance documentation as needed. • Answer in-bound main-line calls during scheduled timeframes. • Serve as an active member of the team contributing to a positive work environment. • Preserve confidentiality and security of sensitive information. • Assist in special projects, including working with other functional teams, as requested. Competencies • Professional demeanor • Excellent written and verbal communication skills • High detail orientation and accuracy • Results-oriented • Genuine desire to learn • Computer proficiency • Role model with ability to contribute to department development Education and Experience • High school diploma or equivalent required, Associates or BA preferred.
    $18 hourly Auto-Apply 41d ago
  • Activities Center Member Services Associate

    Orono Schools 3.2company rating

    Member service representative job in Orono, MN

    Activities Center Member Services Associate JobID: 2261 Activities Center/Activities Center Monitor Date Available: ASAP Additional Information: Show/Hide Activities Center Member Services Associate We are seeking a dynamic and customer-focused individual to join our team as a Part-Time Member Services Associate at the Orono Activities Center. As the first point of contact for our visitors, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all. Responsibilities: * Greet and assist visitors, members and guests in a friendly and professional manner. * Answer incoming calls and provide accurate information or direct calls to the appropriate department. * Process registrations, payments and inquiries related to activities and programs offered at the center. * Print daily revenue reports and prepare weekly deposits. * Maintain cleanliness and organization at the front desk area. * Monitor access to the facility and enforce established policies and procedures. * Assist in promoting upcoming events and activities. * Provide general administrative support, including data entry, payment reconciliation and record-keeping. * Collaborate with other staff members to ensure smooth operation of the center. * Perform other duties as assigned. Requirements: * Must be at least 18 years old * Excellent customer service and interpersonal skills. * Strong communication skills, both verbal and written. * Ability to multitask and handle a fast-paced environment. * Basic computer skills for data entry and using office software. * Previous experience in customer service is a plus. * Enthusiasm for promoting recreational and community activities. * Flexibility to work evenings, weekends and holidays as needed. If you are a friendly, organized and motivated individual with a passion for creating positive experiences, we invite you to apply for this exciting opportunity. Join our team and contribute to the success of the Orono Activities Center! Hourly Wage Range: $16-$18 per hour OTHER BENEFITS Earned Sick and Safe Time (ESST) RETIREMENT/PENSION Positions covered by Minnesota Public Employees Retirement Association (PERA) Contact: Max Olsen, Activities Center Coordinator ************ ************************* or Dr. Scott E. Alger, Executive Director of Human Resources ************ ***************************
    $16-18 hourly Easy Apply 60d+ ago
  • Financial Services Representative - State Farm Agent Team Member

    Zach Augustyn-State Farm Agent

    Member service representative job in Osseo, MN

    Job DescriptionBenefits: Hiring bonus 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Here at Zach Augustyn - State Farm Insurance in Maple Grove, MN, we offer over 25 years of experience! I began as an agent in Nebraska and now lead a dedicated team in the Twin Cities, serving Minnesota, Wisconsin, and Nebraska. We offer comprehensive insurance products, including Auto, Homeowners, Life, Renters, and specialized coverage for cabins, boats, ATVs, and more. Our agency is expanding, with plans to open a second location in 2025. We treat our customers like family, assisting with relocations and addressing all individual insurance concerns. We are committed to community involvement, we volunteer and coach youth sports throughout the Twin Cities. Our team enjoys a vibrant workplace culture with regular monthly events like potlucks, social gathers and weekly challenges for our social media presence. We also celebrate together with festive holiday parties, fostering a strong sense of community and pride for our company. COMPENSATION: 60-100k+ per year, based on performance. With our expanding and vibrant market, focus on team member development and training, and positive office culture, we are confident you will achieve high-earning compensation! ROLE DESCRIPTION: As a Financial Services Representative - State Farm Agent Team Member with Zach Augustyn - State Farm Agent, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their financial options. Your analytical precision makes you an invaluable resource to customers and a competitive addition to a successful agency. RESPONSIBILITIES: Provide clients with financial planning and investment advice. Assist clients with portfolio management and asset allocation. Conduct financial reviews and recommend appropriate products. Maintain compliance with financial regulations. QUALIFICATIONS: 3+ years of experience in financial services preferred. Strong analytical and communication skills. Goal-oriented and motivated by achieving measurable results. Ability to manage multiple priorities and work effectively in a fast-paced environment. Life/Health license (required). Series 6, 63, 65 or 7 (required).
    $32k-48k yearly est. 28d ago
  • Teller Service Specialist

    Mid Minnesota Federal Credit Union 3.8company rating

    Member service representative job in Little Falls, MN

    Under supervision and in accordance with procedures and system receive members in person and by telephone. Explain and promote all credit union services to members when required. Provide teller services to members and process all types of teller transactions, i.e., loan payments, withdrawals, night deposits and mail deposits. Provide members with information regarding the credit union's products and services. Full-Time Pay Transparency: Pay: $15.77-$23.65/hour 40 hours per week Benefits: Medical Dental Vision Employer paid Life insurance 401(k) Savings Plan Bonus/Incentive Program Vacation Time Earned Sick and Safe Time (aka Sick Time) Health and Wellness Program Equal Opportunity Employer
    $15.8-23.7 hourly 60d+ ago
  • Assistant Veteran Service Officer

    Kanabec County 3.5company rating

    Member service representative job in Mora, MN

    Deadline: October 23, 2025 Under the supervision of the Director of Veteran Services/CVSO performs duties including promoting the interests and welfare of veterans, their dependents and survivors in order to enhance their quality of life through counseling, benefit claims assistance, education, outreach, advocacy and special projects. Connects veterans and dependents with other programs and resources provided by Federal, State, and non-governmental organizations. Performs general administrative duties as directed. Minimum Qualifications: 1) High School diploma or equivalent 2) Two years experience in related field or equivalent combination of education/training/experience 3) Must fulfill the five special requirements of MN Statute 197.601 regarding the qualifications of the Veteran Service Officer: Residence in the State of Minnesota Citizenship in the United States Veteran as defined by statute Education and training for the duties of veteran's service officer Knowledge of the law and the regulations and rulings of the United States Veterans Administration applicable to cases before it and the administration thereof 4) Achieve and maintain certification by MN Department of Veteran Affairs as an Assistant County Veteran Service Officer according to MN Statute 197.605 within one year of employment. Knowledge, Skills and Abilities Required Knowledge of laws, procedures, and applicable techniques used in preparing and submitting veterans' benefits requests Ability to work in a professional and courteous manner with clients, families, professionals, and co-workers Ability to maintain confidentiality and comply with all data privacy laws and practices Skilled in use of business English including the ability to communicate in writing and orally Skilled in modern office administrative practices and procedures, including the use of technology for data entry and research, communications, and various software applications Knowledge of policies and procedures of the US Department of Veteran Affairs and the MN Department of Veteran Affairs sufficiently to comply with them Working knowledge of medical terminology and medical conditions sufficient to understand the causes and interrelationships relevant to disease and disability Math skills sufficient to accurately calculate amounts of assistance, determine need and eligibility for benefit programs Ability to understand and interpret complex laws, rules and regulations and precedent court opinions Skills in establishing and maintaining effective working relationships with the disabled and/or mentally ill clients, veterans' organizations other government and non-government agencies, other employees and the general public Ability to analyze, appraise and organize facts, evidence and precedents concerned, and then prepare such materials in clear and logical form for oral and written presentations Some Examples of Essential Duties Job Duties: 95% Responds in a professional, courteous and timely manner to general questions and inquiries about veterans' programs. Answers telephone, assists visitors, and responds to emails. Provides information and referrals, takes messages, schedules appointments, maintains logbook and explains applicable policies and procedures. Interviews, performs intakes, and counsels veterans and their families in regard to qualifying for various veteran benefit programs, and investigates veterans service histories. Addresses emergent needs. Researches medical conditions and obtains necessary medical records and physician statements to support claims. Prepares and submits claims, forms and documents for veterans/claimants to secure benefits from the appropriate agency. Ensures all timelines are met so the veteran does not lose any potential benefits. Aids Veterans/claimants in appealing adverse action by the Veteran's Administration to the VA Regional Office and/or VA Board of Veterans Appeals Serves as a liaison to veteran organizations to present information regarding benefits, programs, and resources. Performs outreach at county and local events, including attending, speaking and general promotion. Assists with the coordination of county veterans service events. Educate community partners about services County Veteran Service Officers provide. Assists in coordinating military funerals, memorial services, death benefits, widow and orphan benefits from state and federal agencies. Assists and advises veterans on all phases of government life insurance. Collaborates with non-profit organizations, community partners, and other government agencies regarding poverty reduction, homeless, suicide prevention and other veteran initiatives. Advocates for veterans at V.A. Health Care Systems on any/all care they are receiving. This could include, but is not limited to medical billing through the VA or contracted medical providers. Assists veterans with scheduling/re-scheduling appointments, in-patient, out-patient or placement within a VA facility for long-term care. Assists veterans with coordination of transportation needs. Prepares applications for temporary financial assistance from the State Solider's Assistance Program, Support the Troops and other agencies. Attends all training and education requirements and testing necessary to become and remain certified by Minnesota Department of Veterans Affairs and all other service organizations who represent veterans in Minnesota; as well as other training as required by employer Keeps current on state and federal legislative actions concerning veterans. Assist veterans with corrections to military records and upgrades to discharge records. Assist veteran retirees and dependents with TRICARE, ID Card and retirement benefits. Maintains accurate office records and files, including non-public, private and confidential records in accordance with HIPAA, data privacy laws and record retention policies. Assists veterans/survivors in applying for property tax exemptions. Assists veterans/claimants with beneficiary travel claims. Provides information to deployed service member families and dependents about assistance programs. Works with family assistance centers regarding local deployed military members. Oversees the county's veteran equipment lending program including maintaining an inventory log, checking out/in equipment, keeping the equipment and storage space clean and organized, etc. Job Duties: 5% Works in compliance with good safety practices as posted, instructed and written in policy. Uses all safety devices and personal protective equipment as required. Reports any unsafe condition or act to their supervisor. Assists with grant writing, oversight, and reporting as directed. Assists with keeping the Veterans Service website up to date with useful information and links. Orders supplies and equipment as authorized by the VSO. Performs other work as assigned or apparent. Competencies Common to All County Positions Develops, maintains a thorough working knowledge of, and complies with all departmental and applicable County policies and procedures. Demonstrates regular and reliable attendance and punctuality. Demonstrates by personal example the qualities inherent in public service, excellence, and integrity expected from all staff. Develops respectful and cooperative working relationships with co-workers, including willing assistance to newer staff so job responsibilities can be performed with confidence as quickly as possible. Confers regularly with and keeps immediate supervisor informed of all important matters which pertain to the applicable job functions and responsibilities. Represents Kanabec County in a professional manner to the public, outside contacts and constituencies. Kanabec County offers a comprehensive benefits package, including: Group Health Insurance with VEBA Plan, Dental Insurance, Vision Insurance, Life Insurance, Flexible Spending Accounts (health care and dependent care), HSA Plan, Long Term Disability, Short Term Disability, Accident Insurance, Group Hospital Insurance, Critical Illness Insurance, PTO (vacation, sick, personal leave), 12 paid holidays, Deferred Compensation Plans, Public Employee Retirement Association (PERA), and Employee Assistance Program (EAP). To view the available insurance and benefit options, click here.
    $33k-45k yearly est. 60d+ ago
  • School Health Services Specialist (ESP - Responsibility Level 3)

    Orono Schools 3.2company rating

    Member service representative job in Orono, MN

    School Health Services Specialist (ESP - Responsibility Level 3) JobID: 2335 Educational Support Personnel/Health Clerk Date Available: ASAP Additional Information: Show/Hide Description: School HEALTH SERVICES SPECIALIST Job Summary: * Work under the direction of the District Licensed School Nurse and building/program administrators. * Provide coverage or support in school health offices as needed and assigned. * Provide health specialist support at Schumann Elementary School. * Administer routine and minor first aid to students (e.g. band aids). * Implements direct care components of individualized health-related plans (e.g. allergies, asthma, concussions, ADHD, seizures, etc.). * Dispenses daily medications according to documented plans and protocol overseen by LSN. * Support students with fragile medical conditions/needs during recess and lunch times. * Monitor students with special needs for warning signs or symptoms of critical care needs. * Record student health concerns or health office visits as required. * Maintain accurate routine records. * Other duties as assigned. Qualifications * Previous work in a school health office setting preferred. * Licensed Practical Nurse (LPN), preferred. * CPR/First Aid Certification or willingness to obtain. * Ability to exercise judgment in dealing with emergencies and special health needs of students. * Knowledge of data privacy and the ability to maintain confidentiality. * Dedication to providing the highest level of customer service to the school community. * Enjoy working in a fast-paced environment with students, parents, and school staff members. * Ability to multi-task and prioritize work responsibilities. * Display flexibility and openness to change. * Ability to initiate tasks based on situational needs. * Willingness to participate in ongoing staff development and dedication to continuous professional growth. * Visual ability to read handwritten or typed documents, and the display screen of various office equipment and machines. Schedule: Monday-Friday, 6.5 hours per day, approximately 180 days per year COMPENSATION * Hourly Wage: $20.33-$21.80 * Differentials * Nursing Assistant certificate (CNA) $0.25 * Medical Assistant certificate (CMA or RMA) $0.50 * Licensed Practical Nurse (LPN) license $1.50 * Registered Nurse (RN) license (2-Year Nursing Degree) $2.50 * Minnesota PERA Pension Plan INSURANCE * Single Health: 90% Covered by District * Employee + 1 Health: 75% Covered by District * Family Health: 75% Covered by District * Dental: 100% covered by District * Life insurance equal to annual wages: 100% Covered by District * LTD insurance: 100% Covered by District * Employee Assistance Plan (EAP) Schedule: 6.5 hours/day 178 days/year (student days) Bargaining Group and Level: ESP Responsibility Level III Application Procedure: All applicants must apply online at: *********************** District Website: ******************** Contact: Corinna Graner, Ed.S., Director of Special Services ************ ****************************** or Dr. Scott E. Alger, Executive Director of Human Resources ************ ***************************
    $20.3-21.8 hourly Easy Apply 8d ago
  • Loan Service Representative

    Topline Federal Credit Union 4.1company rating

    Member service representative job in Maple Grove, MN

    TopLine Financial Credit Union has been a member-owned financial services cooperative since 1935. We are looking for outgoing individuals to join our Loan Servicing team that is dedicated to building life-long relationships to help our members reach and manage their financial goals. Loan Service Representatives are responsible for reviewing & processing consumer loan files to ensure compliance with TopLine Policies & Procedures as well as all state and federal regulations. They are also responsible for the post-closing servicing of both direct and indirect consumer loans. This position also provides support to branch personnel in regards to the processing and closing of consumer loans A successful Loan Service Representative will be able to do: Reviews all consumer loan files for compliance to help ensure quality. Clearly document and follow up on any corrections to loan documents that need to be completed. Ensure that lien perfections are completed in a timely manner. Maintain complete and accurate files pertaining to consumer loans including, but not limited to, applications, documents, collateral tracking and filing, insurance records, recording of documents, and other documentation. Conduct loan file maintenance for all loan products. Complete paid in full report including releasing liens. Provide assistance to branch personnel and/or members resolving any account related issues. Performs other related duties and special projects as required or assigned. Qualifications: 6 months to 1 year loan processing/closing experience is desired. Previous clerical or customer service experience essential. Excellent verbal and written communication skills. Current knowledge of consumer loan regulations and policies relating to processing is essential. Detail oriented with good organizational skills essential and ability to work independently. Salary Range: $23.63 - 29.53 (hourly) Benefits: 401(k) with Employer Match Dental Disability Insurance Employee Perks Flexible Spending Accounts Life Insurance Medical Paid Holidays Paid Time Off Pet Insurance Referral Program Vision Ready to take the next step with us, apply now at ********************************** At TopLine Financial Credit Union, we celebrate diversity by offering a work environment that is shaped by individual respect and mutual trust where every individual can thrive. We are proud to be an Equal Opportunity/ Affirmative Action Employer committed to diversity in the workplace and comply with all applicable federal, state, and local laws regarding non-discrimination and affirmative action.
    $23.6-29.5 hourly Auto-Apply 6d ago

Learn more about member service representative jobs

How much does a member service representative earn in Saint Cloud, MN?

The average member service representative in Saint Cloud, MN earns between $24,000 and $41,000 annually. This compares to the national average member service representative range of $21,000 to $45,000.

Average member service representative salary in Saint Cloud, MN

$32,000

What are the biggest employers of Member Service Representatives in Saint Cloud, MN?

The biggest employers of Member Service Representatives in Saint Cloud, MN are:
  1. Planet Fitness
  2. Crunch Fitness
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