Member service representative jobs in Waterloo, IA - 246 jobs

VGM Forbin provides website development, digital marketing, and managed IT solutions for the healthcare, banking, retail automotive, and many other industries. The Customer Care Specialist is a highly engaged team member responsible for providing quality service to our customers while supporting business needs. A Customer Care Specialist (CCS) is the main point of contact for VGM Forbin customers who may be experiencing web-related issues or have questions about sales, billing, and more. The CCS will play a key role in our day-to-day client needs, communicating with both internal and external teams, and leading various projects. As a valued member of the Forbin team, this individual will be supported in continuous development while being challenged to solve problems and improve efficiency. Major characteristics that will help in this role include a positive attitude, drive, and self-motivation as well as a natural strength in providing friendly service. Reporting Accountability: Director of Project Management Working Location: Waterloo, Iowa with expectation to be onsite at least 4 days a week. Must be within commutable distance to VGM headquarters. Working Hours Classification: Full time, Monday-Friday, 8:00am-5:00pm+ Responsibilities/Duties of the Job The Customer Care Specialist serves as the primary point of contact for valued VGM Forbin customers, addressing their needs, providing expert communication and guidance. * Provide high-quality service to customers primarily via ticketing systems, phones and email communication. * Respond to customer inquiries professionally and in a timely manner. Own proactive communication with the client and team until the question is answered or issue is resolved. * Identify concerns or issues and escalate as needed to appropriate team members, following through until resolution. * Work directly with clients and the production team to guide and execute requested changes. * Collaborate with sales, billing, production, technical, and cross-functional teams to ensure seamless customer experience. * Document errors, requests, technical issues, compliments, complaints, and fixes in ticketing system(s). * Maintain expert-level knowledge of Content Management System (VPanel) and provide training to customers and internal stakeholders, developing and documenting training resources for internal and external use. * Identify customers' needs to take proactive steps to maintain positive experiences. * Help to foster loyalty among existing customers to increase the average lifetime value. * Implement customer care processes and systems, conducting research and making recommendations to improve customer care processes, workflows, and efficiency. * Analyze customer feedback and take proactive steps to support the enhancement of products or fix customer issues. * Work with production on quality assurance reviews before site Go-Lives. * Support Forbin leadership in communication and outreach efforts. * Assist in planning and executing projects for clients or for internal business needs. * Perform other duties and complete other projects as assigned. Position Qualifications Education/Experience: * Previous customer service experience with a dedication to providing a meaningful and memorable client experience. * Experience with project management tools to assist with project development and communication to internal team. This includes Atlassian products (ServiceDesk)and Kaseya (Autotask) and internal tools (FRED). * Experience prioritizing tasks and adapting as needed to meet customer needs. * Associate or bachelor's degree preferred. * High School diploma required, or equivalent education and experience. Skills and competencies: * MS Excel, Word, Outlook, and Power Point proficiency. * A highly adaptable attitude with the ability to change direction quickly. * Excellent organizational skills with strong attention to detail. * Proactive and self-motivated with an ability to take direction in a very fast paced environment with a calm service-oriented demeanor. * Work ethically and with integrity, including maintaining client and firm confidentiality. * Professional, service-oriented attitude with calm, pleasant, and business-appropriate phone manners. * Exemplary verbal and written communication skills with the ability to communicate in a clear, professional manner. * Ability to work independently and learn quickly as well as work collaboratively within a team environment. "Team Player" mindset and doing whatever is needed, big or small. * Willingness to learn and succeed. Physical Requirements: * Operation of office equipment and using technology efficiently such as computers, phones, misc. office equipment. * Visual abilities to include reading, distance vision and peripheral vision. * Moving throughout the VGM facilities when needed. What's more? At VGM Group, we are 100% employee owned. Click to view more about VGM! Headquartered in Waterloo, Iowa, VGM is a 100% employee-owned company providing business and professional services to thousands of business customers across North America. Services include group purchasing, commercial insurance, management of healthcare services and networks in post-acute cases, healthcare distribution direct to patient homes, specialty consulting, online education, digital, print, and traditional marketing and more. VGM employs approximately 1,700 people across 40 states and Canada, with more than 1,100 working in Iowa. VGM has been named the Top Workplace in Iowa on multiple occasions and is proud of its role in the communities in which it serves. For more information visit ***************** This job description reflects the general duties of the job but is not a detailed description of all duties which may be inherent to the position. Reasonably related additional duties may be assigned to the individual Associate. VGM Group, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, pregnancy, national origin, disability, genetic information, military or veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description Customer Service Representative - Paid Training! Clarity Enterprises Inc. -Cedar Rapids, IA $800 - $1,500 a week We have Full-Time positions available for career-minded individuals with customer service backgrounds, looking to earn a great weekly income! This is an entry-level opening with training provided to ensure success. If you have restaurant, bar, or retail experience then we want to hear from you!Informing the customer/community about the newest tech products and services. No matter your background, our training program can put you ahead of the curve. Thanks to our stellar management team, we have seen unprecedented growth over the past year. We are ready to expand our TEAM! Benefits:Earning potential $800 - $1,500 weekly! Positive & Energetic Work EnvironmentUnlimited Growth PotentialContinuous paid training Stability and SecurityPaid travel opportunities. Requirements: High School Diploma / Advanced College Course work is (preferred) Previous customer service, retail, sales, or hospitality work experience.1 year of sales back group(preferred ) Great listening and communication skills to build customer rapport. Must be able to use computer and tablet technology. Attributes that each candidate must possess: Above-average people skills Winning attitude. Ability to learn new professional and business skills.Great work ethic and ambition. Previous Leadership experience preferred but not required. Apply today! We are excited for you to start your sales career!

Practice Avenue of the Saints Animal Hospital is proud to serve Waverly and Charles City, IA, and surrounding areas. We are dedicated to providing the highest level of veterinary medicine and friendly, compassionate service. We are very proud to be an AAHA-accredited practice! We believe in treating every patient as our own pets, giving them the same loving attention and care. We are highly trained, experienced animal lovers dedicated to providing our patients with the highest quality health care possible. More about the Role Reporting into the Practice Manager, the Client Service Representative (CSR), provides an exceptional experience to our clients during every interaction. In addition to continually engaging the client, the CSR performs practice administrative tasks such as record maintenance and appointment tracking. The CSR manages practice reception (visitor and telephone), maintenance of veterinary medical records, accounts maintenance, cash processing, data entry, word processing and mail services. The CSR applies practical knowledge of practice processes and services, the basic rules and regulations governing visitors and animal patient treatment, and veterinary record requirements and terminology to ensure every patient is well-cared for and every client has an exceptional experience. Hours of operation: Monday - Friday 8:00am - 5:00pm Pay range: $12 - $18 Competencies Patience & Compassion: Remaining professional while still making Doctors, teammates, clients, and patients feel as comfortable as possible regardless of the situation or challenges presented. Responding quickly and calmly to crisis while maintaining a high standard of patient care. Collaboration & Teamwork: Carefully coordinating actions with Doctors and practice team members. Providing feedback appropriately and in a timely manner. Quickly incorporating feedback to ensure positive results. Sharing ideas and being open to other's ideas. Communicating: Conveying instructions to clients and teammates to ensure successful patient care. Active Listening: Following the instructions of Doctors and sometimes patient owners. Picking up the needs of Doctors and teammates based on prior experiences and feedback. Organization Skills: Clear tracking of lab specimens, medications, patient instructions, workflow, and other job-related items while managing multiple patients and clients. Client Satisfaction: Ensuring all activities and interactions result in the highest level of client satisfaction. Essential Responsibilities Leads practice opening and closing procedures per Practice Manager instructions and practice procedures. Ensures all public areas are clean and presentable for patients; cleans and straightens areas including the front desk, reception area, waiting area, office, public bathroom(s) and exam rooms. Processes cash, checks, charge card payments and credit account payments. Schedules appointments for the clinic adhering to practice and Doctor preferences and ensure appropriate workflow. Assists in the updating of client/patient files, as needed. Prepares and sends client correspondence. Sends reminder notices to clients for periodic notifications; conducts re-calls to clients on a timely basis from a call back list. Performs a backup of the computer system on a regular basis, as directed. Performs and oversees the performance of posting daily business. Welcomes clients and patients to the practice with a warm and friendly demeanor and ensures an excellent experience during the practice visit. Answers incoming telephone calls applying proper telephone etiquette. Presents clients with medications, instructions, new client kits and any other take home items. Handles emergency situations with great care, patience, and following established clinic policies and procedures. Addresses client concerns in a calm appropriate manner, ensuring every experience ends in satisfaction. Requirements/Qualifications High school diploma or equivalent Previous veterinary experience preferred Client satisfaction references preferred Practices OSHA safety techniques including proper PPE Benefits Offered Paid time off Health insurance; dental insurance; vision insurance Retirement benefits or accounts Bonus incentive Flexible work schedules Career and professional development Employee Assistance Program Employee Referral Program Benefits offered may vary depending on full or part time employment status according to company policy. Pay Range USD $12.00 - USD $18.00 /Hr.

Practice Avenue of the Saints Animal Hospital is proud to serve Waverly and Charles City, IA, and surrounding areas. We are dedicated to providing the highest level of veterinary medicine and friendly, compassionate service. We are very proud to be an AAHA-accredited practice! We believe in treating every patient as our own pets, giving them the same loving attention and care. We are highly trained, experienced animal lovers dedicated to providing our patients with the highest quality health care possible. More about the Role Reporting into the Practice Manager, the Client Service Representative (CSR), provides an exceptional experience to our clients during every interaction. In addition to continually engaging the client, the CSR performs practice administrative tasks such as record maintenance and appointment tracking. The CSR manages practice reception (visitor and telephone), maintenance of veterinary medical records, accounts maintenance, cash processing, data entry, word processing and mail services. The CSR applies practical knowledge of practice processes and services, the basic rules and regulations governing visitors and animal patient treatment, and veterinary record requirements and terminology to ensure every patient is well-cared for and every client has an exceptional experience. Hours of operation: Monday - Friday 8:00am - 5:00pm Pay range: $12 - $18 Competencies Patience & Compassion: Remaining professional while still making Doctors, teammates, clients, and patients feel as comfortable as possible regardless of the situation or challenges presented. Responding quickly and calmly to crisis while maintaining a high standard of patient care. Collaboration & Teamwork: Carefully coordinating actions with Doctors and practice team members. Providing feedback appropriately and in a timely manner. Quickly incorporating feedback to ensure positive results. Sharing ideas and being open to other's ideas. Communicating: Conveying instructions to clients and teammates to ensure successful patient care. Active Listening: Following the instructions of Doctors and sometimes patient owners. Picking up the needs of Doctors and teammates based on prior experiences and feedback. Organization Skills: Clear tracking of lab specimens, medications, patient instructions, workflow, and other job-related items while managing multiple patients and clients. Client Satisfaction: Ensuring all activities and interactions result in the highest level of client satisfaction. Essential Responsibilities Leads practice opening and closing procedures per Practice Manager instructions and practice procedures. Ensures all public areas are clean and presentable for patients; cleans and straightens areas including the front desk, reception area, waiting area, office, public bathroom(s) and exam rooms. Processes cash, checks, charge card payments and credit account payments. Schedules appointments for the clinic adhering to practice and Doctor preferences and ensure appropriate workflow. Assists in the updating of client/patient files, as needed. Prepares and sends client correspondence. Sends reminder notices to clients for periodic notifications; conducts re-calls to clients on a timely basis from a call back list. Performs a backup of the computer system on a regular basis, as directed. Performs and oversees the performance of posting daily business. Welcomes clients and patients to the practice with a warm and friendly demeanor and ensures an excellent experience during the practice visit. Answers incoming telephone calls applying proper telephone etiquette. Presents clients with medications, instructions, new client kits and any other take home items. Handles emergency situations with great care, patience, and following established clinic policies and procedures. Addresses client concerns in a calm appropriate manner, ensuring every experience ends in satisfaction. Requirements/Qualifications High school diploma or equivalent Previous veterinary experience preferred Client satisfaction references preferred Practices OSHA safety techniques including proper PPE Benefits Offered Paid time off Health insurance; dental insurance; vision insurance Retirement benefits or accounts Bonus incentive Flexible work schedules Career and professional development Employee Assistance Program Employee Referral Program Benefits offered may vary depending on full or part time employment status according to company policy. Pay Range USD $12.00 - USD $18.00 /Hr.

Teller Service Representative - PT Pay: $17.06 Hours: 30 - 35 hours Fluency in Spanish or Bosnian speaking welcome. Earn $1.50 more per hour worked! Benefits: *********************************************************** SUMMARY Under general supervision and in compliance with established policies and procedures, the Teller Service Representative is responsible for providing superior member service by conducting transactions accurately, assisting members with their financial goals, and promoting Veridian products and services. ESSENTIAL FUNCTIONS Create excellent service experiences that promote the Veridian brand. Understand and be familiar with Bank Secrecy Act (BSA) guidelines. Conduct member transactions including: loan payments, deposits, withdrawals, transfers, etc. Complete member requests such as inquiries on certificates of deposit, processing wire transfers, ordering and blocking plastic cards, ordering checks, researching account information, etc. Actively cross‑sell credit union services by providing information to current, new and potential members. Actively refer members to appropriate position and/or department within all Veridian Companies to best serve the member. Assist members over the phone. Consistently achieve established monthly and annual sales and service goals. Contributes to team effort by accomplishing related results as needed. Monitor necessary departmental files and reports, updating member information as required. Maintains member confidence and protects operations by keeping information confidential. Balance cash box per teller balancing procedures. KEY ATTRIBUTES Oral and written communication skills. Member service focus. Attention to detail and accuracy. Positive attitude that supports a team environment. Dependable and punctual; flexible during peak times. High level of confidentiality. Organizational skills. Self-motivated; ability to work without close supervision. Problem solving; analysis. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: Occasionally lift and/or move items over 10 pounds. Remain sedentary (seated) for extended periods of time. WORKING CONDITIONS This job operates in a professional office environment and routinely uses standard office equipment. TRAVEL Limited travel expected. REQUIRED EDUCATION AND EXPERIENCE High School Diploma. Relevant work experience in the area of customer service and/or cash handling. Math and clerical aptitude. Fluent computer skills in a Microsoft Windows environment. OTHER DUTIES Veridian Credit Union is a PCI compliant financial institution to ensure the security of member information. As such, all employees are expected to ensure security measures are in place and adhered to regarding PCI and other highly secure data compliance requirements. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. ABOUT VERIDIAN Veridian Credit Union provides equal employment opportunities to all employees and applicants for employment without regard to age, race, creed, color, sex, pregnancy, sexual orientation, gender identity, military service, national origin, religion, physical or mental disability, genetic information, or any other classifications protected by applicable federal, state or local laws.

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations. How you will contribute: * You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team. * You will screen new and repeat donors and take and record donor vital signs and finger stick results. * You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation. * You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures. * You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays. What you bring to Takeda: * High school diploma or equivalent * Ability to walk and/or stand for the entire work shift * Will work evenings, weekends, and holidays * Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees * Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. * Fine motor coordination, depth perception, and ability to hear equipment from a distance * Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear * 1 or more years minimum experience working in a customer or patient facing role is helpful What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - IA - Cedar Falls U.S. Starting Hourly Wage: $16.00 The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations USA - IA - Cedar Falls Worker Type Employee Worker Sub-Type Regular Time Type Full time Job Exempt No

The primary duties/responsibilities of the Member Service Representative (MSR) include quality, responsive, and professional member service to all members and staff of GreenState Credit Union in all daily transactions and inquiries. Provides information and/or answers questions regarding transactions and all Credit Union products and services. This position is the front line to our members and the face of the credit union. Service starts with this key role and they are our service champions. The qualified candidate will be member focused, show excellence in accuracy and all their work, demonstrate integrity, share one vision through teamwork and continually look for improvement within their role. GREENSTATE CULTURE: At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life. Pay range for this hourly position is $17.39 - $20.33/hr with a monthly incentive opportunity and a progressive benefits package. Essential Duties and Responsibilities Performs essential duties and responsibilities in the following areas which may include, but are not limited to those listed and are subject to change: Adheres to the Credit Union Service Standards in carrying out GreenState's mission and vision. Demonstrates a positive member service (internal and external) focus at all times, greeting members and guests with a smile and eye contact immediately upon their arrival, using their name or acknowledging them, and thanking them for their business. Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities. Ensures confidentiality of member information. Supports a diverse and inclusive work environment. Ensures confidentiality of members account records and account information. Request identification whenever necessary and provide account information to only those members listed as primary or joint owners. Makes weekly outbound service calls to members. Answers member questions or refer members to appropriate departments or supervisors. Assists with member account discrepancies, statement problems, complaints and escalates as necessary. Performs member transactions including; deposits, withdrawals, transfers, check cashing, loan payments, credit card payments, cash advances, bond redemptions, disbursement of official checks, sale of money orders, cashier checks, savings bonds, and promotional sales materials. Builds member relationships by recognizing their financial needs and meeting those needs with the appropriate GreenState product and service or referring them to the specialized department (Wealth Management, Commercial, Mortgage, GreenState Insurance etc.) to be served. Maintains a satisfactory balancing record. Educates members and staff of the features and benefits of all our products and services. Refers products and services that benefit members to achieve team goals. Accepts and examines checks for endorsements and negotiability. Determine availability of funds based on regulations and policy. Place holds on accounts for uncollected funds when necessary, provide member with the proper documentation. Processes mail and night deposit transactions. Completes all forms including negotiable instrument logs, vault cash advances/turn-ins, direct deposit, member check orders. Participates in Opening and Closing procedures. Organize the MSR area and turn off all equipment (computers, copier, adding machines, lights). Ensure all confidential information is secured at the end of the day. Complete daily work including balancing and reconciliation of drawer offages. Monitors and manage the vault including cash disbursements, balancing, and end of day lock-up. Ensure that enough, but not excessive, funds are always on hand . Assists in security procedures. Has access to and is accountable for office keys and combinations. Balances, maintains, and corrects the coin machine and cash recyclers. Plays a vital role in enriching the community by participating in community service organizations and/or Credit Union sponsored events. Job Requirements/Expectations Interpersonal skills to represent the Credit Union in a positive way. High energy with the ability to approach individuals to engage in conversation, build rapport, establish and maintain member loyalty. Thorough knowledge of deposit products and regulations. Accuracy in the handling of cash, recording daily transactions, and attention to detail. Good telephone manners and techniques. Ability to work with minimal direction and exercise sound judgment. Member account problem-solving skills. Proficiency with related computer applications, spreadsheets, word processing, and database applications. Ability to develop and maintain effective working relationships as a cohesive team. High school diploma or the equivalent (i.e. GED). Cash handling, sales, and customer service experience desired. Must be bondable. Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand. Reporting Relationship Reports to the Vice President/Branch Managers as assigned. Supervisory Responsibilities This position is not responsible for supervision of other employees. Equal Opportunity Employment Statement GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union. #LI #ID

Job DescriptionJob Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities Greet/meet potential members, providing a great customer experience. Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs. Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications Honesty and good work ethic Strong customer service skills Basic computer proficiency Physical Demands Standing and walking at least 75% of the shift Talking in person or on the phone at least 75% of the shift Must be able to lift to 50 lbs. less than 30% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA - Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness

Are you a people person with an eye for detail? Do you dream of a career in banking? Collins Community Credit Union, a growing organization, is currently hiring a Member Representative for our Wiley branch in Cedar Rapids. We're seeking a motivated individual to join our friendly team as a Member Representative (Teller) at our Wiley Branch! In this role, you'll be the face of our Credit Union, providing exceptional customer service while handling deposits, withdrawals, and other transactions. But this is just the beginning! We invest in our employees and offer a clear path for advancement. With a strong work ethic and a dedication to learning, you could be on your way to becoming a Personal Banker, or even a Branch Manager! Here's what you'll gain: Hands-on experience in the Credit Union industry, learning the ropes from seasoned professionals. Comprehensive training programs that will equip you with the skills and knowledge to excel. Mentorship opportunities from experienced leaders who will guide you on your career path. Promotion potential: Advance to leadership positions within our growing Credit Union. We're looking for someone who: Has excellent customer service skills and enjoys building relationships. Possesses strong math and accuracy skills. Is a team player with a positive attitude and a desire to learn. Is eager to build a successful career in the financial industry. Must be available to work during business hours: Monday - Thursday 8:00am - 5:15pm Friday 8:00am - 5:45pm Saturday 8:30am - 12:15pm (rotating) Ready to take the first step? We offer a competitive salary, generous time off, paid holidays and a benefits package with extensive coverage options, along with a supportive and positive work environment. Apply today and start your rewarding career with us! Collins Community Credit Union is an EEO Employer. M/F/Veteran/Disability. We strongly encourage minorities, veterans, and individuals with disabilities to apply for career opportunities with the Credit Union. We are an E-Verify Employer.

Job Brief The Customer Service Representative Floater will be on a Per Required Need (PRN) basis. They will be in charge of weighing trucks in and out as well as grading grain. In addition, they may perform routine clerical duties to support the organization. Leadership: Promote an environment and culture that focuses on fulfilling the" /> Now offering Free Price Later at all Nexus grain locations while space allows. Contact your Grain Representative for more details. * Agronomy * Energy * Feed * Grain * Lumber * Safety * About Us * Careers * Locations * Cash Bids * Futures * Useful Documents * Nexus App & Portal * About Us * Careers * Locations * Cash Bids * Futures * Useful Documents * Nexus App & Portal * Agronomy * Energy * Feed * Grain * Lumber * Safety Careers Customer Service Representative Floater Openings: 1 Location: Elgin, IA Job Brief The Customer Service Representative Floater will be on a Per Required Need (PRN) basis. They will be in charge of weighing trucks in and out as well as grading grain. In addition, they may perform routine clerical duties to support the organization. Leadership: * Promote an environment and culture that focuses on fulfilling the mission and core values of Nexus. * Model behaviors that support Nexus mission and core values to be a trusted advisor to our customers and members. Duties and Responsibilities: * Employee must use their personal vehicle for business-related travel, (approximately a 30-mile radius,) and have a valid driver's license. The company will provide reimbursement for mileage according to the current IRS standard rate. * Interacts with customers via telephone, email, or in person to provide support and information on products or services. * Fields customer questions and complaints; when the issue is beyond the representative's knowledge, forwards to the appropriate team member. * Ensures that appropriate actions are taken to resolve customers' problems and concerns. * Performs clerical duties including typing, filing, and completion of forms. * Weigh trucks, both inbound and outbound. * Grade grain to make sure that the appropriate discounts are being taken. * Operates office machines including copiers, scanners, phone and voicemail systems, personal computers, and other standard office equipment. * Answers phones, directs calls to appropriate individuals, and prepares messages. * Copies, sorts, and files records related to office activities, business transactions, and other matters. * Sorts incoming mail and delivers to appropriate departments or individual, processes outgoing mail. * Maintains filing systems either manually or electronically. * Manages calendars and schedules appointments. * Performs other related duties as assigned. Requirements: * High school diploma or equivalent * Customer service/office clerical experience required. * Ability to type at least 45 words per minute. * Service-oriented and able to resolve customer grievances. * Proficient computer skills with the ability to learn new software. * Excellent verbal and written communication skills. * Excellent interpersonal and customer service skills. * Excellent organizational skills and attention to detail. * Excellent time management skills with a proven ability to meet deadlines. * Proficient with Microsoft Office Suite or related software. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position: * The employee is regularly required to talk or hear. * The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. * The employee is occasionally required to stand; walk; sit; and reach with hands and arms. * The employee must occasionally lift and/or move up to 15 pounds. * Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. * The Prolonged periods sitting at a desk and working on a computer. * The noise level in the work environment is usually low to moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

CSR's need to be outgoing, polite and self-motivated. Job Duties include: Answering phones, Greeting carry out customers, misc. cleaning, cutting pizzas, making pizza, sandwiches, pasta, and other food items.

Job DescriptionDescription: Are you a people person? Do you care about your community? Have you always wanted to work somewhere that treats you like family? Do you love helping people? We have a great opportunity for you as a Financial Service Representative at CUSB Bank!! About Us CUSB Bank is a family owned, community minded institution that has been around for over 135 years and pride ourselves on being large enough to offer everything a customer needs while remaining small enough to know them by name. CUSB is committed to our employees and their families; believing work-life balance is a key to a happy employee and healthy workplace. Our company is built on 5 pillars: Communication, Trust, Collective Responsibility, Caring, and Pride. We take these 5 pillars into account in everything that we do at CUSB Bank. Position Summary The Financial Service Representative (FSR) role is responsible for delivering superior customer service in assisting customers with account needs, conducting financial transactions between customers and the Bank, handling customer inquiries and providing appropriate solutions for CUSB Bank customers with utmost accuracy and confidentiality. Benefits In addition to a competitive pay rate we offer many benefits including but not limited to; Health, Dental, Vision, Life, and Disability benefits Traditional and ROTH 401k options with 3% company match and profit sharing Incentive Compensation based on yearly company performance Generous paid time off Clothing allowance A positive, professional atmosphere with a healthy dose of fun Responsibilities Provide exceptional customer service at every opportunity, including making customers aware of our fantastic products and services Exercise discretion, judgment and initiative Assisting customers with account needs including the opening and maintaining of all retail accounts and servicing of electronic banking services Handle and balance a cash drawer per bank procedures and guidelines Process checking and savings transactions; mortgage and retail loan payments; and Mastercard/VISA transactions Assist customers with gift cards, cashier's checks, money orders, and savings bonds Assist customers with renting and entry to their safe deposit box Cross-train within the department and ability to work as FSR or Teller at any given location as may be required Requirements: Requirements High school diploma or general education degree (GED) or one to two years of relevant experience and/or training or equivalent combination of education and experience. Ability to operate the following equipment: PC and printer, telephone, calculator, copy and fax machines. Working knowledge of Microsoft Office, i.e. Word, Excel, and Outlook. Demonstrate math skills as required to this position which includes adding, subtracting, multiplying, and dividing. Oral and written communication skills as appropriate to this position. Ability to read, write and speak the English language. Ability to write reports, business correspondence, and procedure manuals. Reasonably regular and predictable attendance. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. CUSB Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Job Description Build your career, not just your resume. For more than 70 years, Regal Plastic has been a trusted leader in distributing and fabricating plastic products that power industries across the U.S. Now we're looking for a Customer Service Representative who's ready to grow with us and be the face of our Evansdale branch. This isn't a high-turnover call center job. You'll be building relationships with long-standing business customers, supporting sales teams, and learning a niche industry that offers room to advance. What You'll Do Support existing business accounts with quotes, bids, and order follow-ups. Answer and resolve customer calls and emails with accuracy and speed. Enter orders and track shipments to ensure on-time delivery. Partner with sales and management to identify new opportunities. Be the customer's voice inside our company. Hours are standard business hours, 8 a.m. to 4:30 p.m., Monday - Friday. What We Offer Starting pay $16.00 - $19.00 / hour DOE Full benefits: Medical, Dental, Vision, Life, LTD, 401(k) w/ match Paid time off and paid holidays Paid training in the plastics industry-technical knowledge included What We're Looking For Excellent communicator with strong problem-solving skills. Organized multitasker who thrives in a fast-paced office/warehouse support role. Positive, team-focused attitude. High school diploma (or equivalent). Ready to grow with Regal Plastic? Apply today and take the first step toward a career with stability, growth, and impact. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Powered by JazzHR NPUT2XeiAH

As a Customer Service & Sales Representative, you will receive extensive classroom training, virtual support, and one-on-one mentorship to become fully equipped as an expert in the industry and our organization. You will provide exceptional customer service and support to prospective consumers by utilizing your high emotional intelligence, problem-solving skills, and charismatic and caring personality. You will become exceptionally well-versed in this program leading to potential advancement opportunities. What you'll be doing As a Customer Service & Sales Representative: Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid, and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure the resolution Keep records of customer interactions and process customer accounts Follow communication procedures, guidelines, and policies Take the extra mile to engage the customer What you bring to the table: Six months of previous work experience in customer service, sales, marketing, management, or hospitality Excellent verbal and written communication skills Always maintain a positive and professional demeanor. High School Diploma What we'll bring? During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include: Flexible and virtual work options (if applicable) A work environment built on teamwork, flexibility, and respect Professional growth and development programs to help advance your career Ability to learn quickly A positive, professional attitude Excellent communication/presentation skills and ability to build relationships Organizational and time-management skills Enthusiastic, passionate, and friendly personality We look for driven, hard-working, and goal-oriented professionals. Furthermore, we want individuals who have the ability to work in a competitive team environment. We provide full training for our new employees, including training in sales, customer service, public speaking, management, and coaching. Moreover, we work to help you develop your personal leadership skills. When you succeed, we succeed! Sound like the place you want to be? Apply to join our team today!

Are you a people person with an eye for detail? Do you dream of a career in banking? Collins Community Credit Union, a growing organization, is currently hiring a Member Representative for our 1st Avenue branch in Cedar Rapids. We're seeking a motivated individual to join our friendly team as a Member Representative (Teller) at our 1st Avenue Branch! In this role, you'll be the face of our Credit Union, providing exceptional customer service while handling deposits, withdrawals, and other transactions. But this is just the beginning! We invest in our employees and offer a clear path for advancement. With a strong work ethic and a dedication to learning, you could be on your way to becoming a Personal Banker, or even a Branch Manager! Here's what you'll gain: * Hands-on experience in the Credit Union industry, learning the ropes from seasoned professionals. * Comprehensive training programs that will equip you with the skills and knowledge to excel. * Mentorship opportunities from experienced leaders who will guide you on your career path. * Promotion potential: Advance to leadership positions within our growing Credit Union. We're looking for someone who: * Has excellent customer service skills and enjoys building relationships. * Possesses strong math and accuracy skills. * Is a team player with a positive attitude and a desire to learn. * Is eager to build a successful career in the financial industry. Must be available to work during business hours: * Monday - Thursday 8:00am - 5:15pm * Friday 8:00am - 5:45pm * Saturday 8:30am - 12:15pm (rotating) Ready to take the first step? We offer a competitive salary, generous time off, paid holidays and a benefits package with extensive coverage options, along with a supportive and positive work environment. Apply today and start your rewarding career with us! Collins Community Credit Union is an EEO Employer. M/F/Veteran/Disability. We strongly encourage minorities, veterans, and individuals with disabilities to apply for career opportunities with the Credit Union. We are an E-Verify Employer.

Teller Service Representative - PT Pay: $17.06 Hours: 30 - 35 hours Fluency in Spanish or Bosnian speaking welcome. Earn $1.50 more per hour worked! Benefits: *********************************************************** SUMMARY Under general supervision and in compliance with established policies and procedures, the Teller Service Representative is responsible for providing superior member service by conducting transactions accurately, assisting members with their financial goals, and promoting Veridian products and services. ESSENTIAL FUNCTIONS Create excellent service experiences that promote the Veridian brand. Understand and be familiar with Bank Secrecy Act (BSA) guidelines. Conduct member transactions including: loan payments, deposits, withdrawals, transfers, etc. Complete member requests such as inquiries on certificates of deposit, processing wire transfers, ordering and blocking plastic cards, ordering checks, researching account information, etc. Actively cross‑sell credit union services by providing information to current, new and potential members. Actively refer members to appropriate position and/or department within all Veridian Companies to best serve the member. Assist members over the phone. Consistently achieve established monthly and annual sales and service goals. Contributes to team effort by accomplishing related results as needed. Monitor necessary departmental files and reports, updating member information as required. Maintains member confidence and protects operations by keeping information confidential. Balance cash box per teller balancing procedures. KEY ATTRIBUTES Oral and written communication skills. Member service focus. Attention to detail and accuracy. Positive attitude that supports a team environment. Dependable and punctual; flexible during peak times. High level of confidentiality. Organizational skills. Self-motivated; ability to work without close supervision. Problem solving; analysis. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: Occasionally lift and/or move items over 10 pounds. Remain sedentary (seated) for extended periods of time. WORKING CONDITIONS This job operates in a professional office environment and routinely uses standard office equipment. TRAVEL Limited travel expected. REQUIRED EDUCATION AND EXPERIENCE High School Diploma. Relevant work experience in the area of customer service and/or cash handling. Math and clerical aptitude. Fluent computer skills in a Microsoft Windows environment. OTHER DUTIES Veridian Credit Union is a PCI compliant financial institution to ensure the security of member information. As such, all employees are expected to ensure security measures are in place and adhered to regarding PCI and other highly secure data compliance requirements. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. ABOUT VERIDIAN Veridian Credit Union provides equal employment opportunities to all employees and applicants for employment without regard to age, race, creed, color, sex, pregnancy, sexual orientation, gender identity, military service, national origin, religion, physical or mental disability, genetic information, or any other classifications protected by applicable federal, state or local laws.

CUSTOMER SERVICE REP 1.RECEIVE,PROCESS PHONE ORDERS. 2.PREPARE PRODUCTS. 3.STOCK INGREDIENTS FROM DELIVERY AREA TO STORAGE.CLEAN/ORGANIZE DAILY. ABILITY TO COMMUNICATE VERBALLY WITH CUSTOMERS,CO-WORKERS BOTH OVER THE PHONE AND IN PERSON.ABILITY TO ADD,SUBTRACT,MULTIPLY.

Are you a people person? Do you care about your community? Have you always wanted to work somewhere that treats you like family? Do you love helping people? We have a great opportunity for you as a Financial Service Representative at CUSB Bank!! About Us CUSB Bank is a family owned, community minded institution that has been around for over 135 years and pride ourselves on being large enough to offer everything a customer needs while remaining small enough to know them by name. CUSB is committed to our employees and their families; believing work-life balance is a key to a happy employee and healthy workplace. Our company is built on 5 pillars: Communication, Trust, Collective Responsibility, Caring, and Pride. We take these 5 pillars into account in everything that we do at CUSB Bank. Position Summary The Financial Service Representative (FSR) role is responsible for delivering superior customer service in assisting customers with account needs, conducting financial transactions between customers and the Bank, handling customer inquiries and providing appropriate solutions for CUSB Bank customers with utmost accuracy and confidentiality. Benefits In addition to a competitive pay rate we offer many benefits including but not limited to; Health, Dental, Vision, Life, and Disability benefits Traditional and ROTH 401k options with 3% company match and profit sharing Incentive Compensation based on yearly company performance Generous paid time off Clothing allowance A positive, professional atmosphere with a healthy dose of fun Responsibilities Provide exceptional customer service at every opportunity, including making customers aware of our fantastic products and services Exercise discretion, judgment and initiative Assisting customers with account needs including the opening and maintaining of all retail accounts and servicing of electronic banking services Handle and balance a cash drawer per bank procedures and guidelines Process checking and savings transactions; mortgage and retail loan payments; and Mastercard/VISA transactions Assist customers with gift cards, cashier's checks, money orders, and savings bonds Assist customers with renting and entry to their safe deposit box Cross-train within the department and ability to work as FSR or Teller at any given location as may be required Requirements Requirements High school diploma or general education degree (GED) or one to two years of relevant experience and/or training or equivalent combination of education and experience. Ability to operate the following equipment: PC and printer, telephone, calculator, copy and fax machines. Working knowledge of Microsoft Office, i.e. Word, Excel, and Outlook. Demonstrate math skills as required to this position which includes adding, subtracting, multiplying, and dividing. Oral and written communication skills as appropriate to this position. Ability to read, write and speak the English language. Ability to write reports, business correspondence, and procedure manuals. Reasonably regular and predictable attendance. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. CUSB Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.