Mis specialist vs technical support specialist

Differences between mis specialist and technical support specialist duties and responsibilities

Mis specialist example responsibilities.

• Lead effort to develop and maintain client's database by customizing existing computer information systems to support operating objectives.
• Provide LAN support using Novell Netware.
• Change control, firewalls, application proxies & DNS, DHCP, SNMP, patch panels, sniffers and scanners.
• Implement LAN user space limit to prevent disk-full capacity situations.
• Create HTML forms for the OnBase system that enable users to upload additional information.
• Assist all PACS vendors throughout the organization for implementation, interfacing, circuits, vpn s, and connectivity.
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Technical support specialist example responsibilities.

• Implement hardware and software upgrades and maintain stability, usability, and security for desktop/laptop/mobile systems; achieve SLA's.
• Manage all operating end-user software including JavaScript - updating/installing Java.
• Install, configure and manage proprietary applications on Unix servers.
• Manage large-scale PC deployments including site surveys involving verification of network activity and appropriate power availability.
• Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
• Deploy and troubleshoot complex software installations in Microsoft and Linux environments.
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