Mystery shopper vs senior specialist

The differences between mystery shoppers and senior specialists can be seen in a few details. Each job has different responsibilities and duties. Additionally, a senior specialist has an average salary of $92,360, which is higher than the $50,028 average annual salary of a mystery shopper.

The top three skills for a mystery shopper include customer service, submit reports and evaluation forms. The most important skills for a senior specialist are customer service, patients, and SR.

Mystery shopper vs senior specialist overview

	Mystery Shopper	Senior Specialist
Yearly salary	$50,028	$92,360
Hourly rate	$24.05	$44.40
Growth rate	-	10%
Number of jobs	55,650	80,308
Job satisfaction	3.33	-
Most common degree	Bachelor's Degree, 49%	Bachelor's Degree, 64%
Average age	44	44
Years of experience	-	-

Mystery shopper vs senior specialist salary

Mystery shoppers and senior specialists have different pay scales, as shown below.

	Mystery Shopper	Senior Specialist
Average salary	$50,028	$92,360
Salary range	Between $26,000 And $94,000	Between $63,000 And $134,000
Highest paying City	-	San Francisco, CA
Highest paying state	-	California
Best paying company	-	Cheniere Energy
Best paying industry	-	Pharmaceutical

Differences between mystery shopper and senior specialist education

There are a few differences between a mystery shopper and a senior specialist in terms of educational background:

	Mystery Shopper	Senior Specialist
Most common degree	Bachelor's Degree, 49%	Bachelor's Degree, 64%
Most common major	Business	Business
Most common college	New York University	Western Carolina University

Mystery shopper vs senior specialist demographics

Here are the differences between mystery shoppers' and senior specialists' demographics:

	Mystery Shopper	Senior Specialist
Average age	44	44
Gender ratio	Male, 28.9% Female, 71.1%	Male, 51.4% Female, 48.6%
Race ratio	Black or African American, 6.4% Unknown, 4.6% Hispanic or Latino, 9.4% Asian, 8.8% White, 70.4% American Indian and Alaska Native, 0.4%	Black or African American, 6.4% Unknown, 4.6% Hispanic or Latino, 9.4% Asian, 8.8% White, 70.4% American Indian and Alaska Native, 0.4%
LGBT Percentage	11%	11%

Differences between mystery shopper and senior specialist duties and responsibilities

Mystery shopper example responsibilities.

Operate trucks requiring CDL licensure.
Acquire CDL license in order to drive delivery trucks.
Create motivational slide show presentations in PowerPoint to be display daily.
Determine eligible closing cost fees as it relate to a settlement statement (HUD).
Complete all leasing and maintenance work in Yardi per company guidelines and correct any exceptions report.
Help restructure the QA department and create new guidelines, and procedures when auditing agents on the phone.

Senior specialist example responsibilities.

Manage the JSC QMS system.
Lead special projects, train and mentore lean sigma teams.
Manage capacity planning activities for UAT and production environment.
Manage coordination, implementation and installation of next generation telemarketing system, an nt-base, client server environment.
Assist in the setup of the Documentum ACLs for WPS & QA and WPS, such that duplication doesn't occur.
Maintain awareness of HIPAA, SOX, GLB and other regulatory statues ensuring compliance within the work group.

Mystery shopper vs senior specialist skills

Common mystery shopper skills

Customer Service, 40%
Submit Reports, 16%
Evaluation Forms, 11%
Business Evaluations, 9%
Retail Store, 6%
Product Quality, 3%

Common senior specialist skills

Customer Service, 10%
Patients, 9%
SR, 8%
Java, 6%
Project Management, 5%
PowerPoint, 5%