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National account coordinator vs lead coordinator

The differences between national account coordinators and lead coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a national account coordinator and a lead coordinator. Additionally, a lead coordinator has an average salary of $43,026, which is higher than the $40,090 average annual salary of a national account coordinator.

The top three skills for a national account coordinator include national accounts, powerpoint and logistics. The most important skills for a lead coordinator are patients, front desk, and process improvement.

National account coordinator vs lead coordinator overview

National Account CoordinatorLead Coordinator
Yearly salary$40,090$43,026
Hourly rate$19.27$20.69
Growth rate4%12%
Number of jobs80,05233,840
Job satisfaction--
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 56%
Average age4747
Years of experience66

What does a national account coordinator do?

A national account coordinator is primarily in charge of building positive relationships with new and existing clients, ensuring client satisfaction and profit growth. They support a company's sales team by conveying the needs of clients, developing sales strategies through research and analyses, and recommending solutions against problem areas. Moreover, a national account coordinator directly communicates with clients through calls and correspondence, assisting them by answering inquiries, arranging appointments, and addressing issues and concerns, resolving them promptly and efficiently.

What does a lead coordinator do?

A lead coordinator is an individual who provides excellent customer service and account administration by acting as the primary contact between a company and its affiliates. Lead coordinators must maintain good rapport with affiliate agents and customers by communicating with them daily to make contact and advise of changes and shipment delays. They are required to track the status of each customer's shipment and resolve conflicts or issues with them. Lead coordinators must also manage staff members to promote a safe environment for customers.

National account coordinator vs lead coordinator salary

National account coordinators and lead coordinators have different pay scales, as shown below.

National Account CoordinatorLead Coordinator
Average salary$40,090$43,026
Salary rangeBetween $29,000 And $54,000Between $26,000 And $71,000
Highest paying City-New York, NY
Highest paying state-New York
Best paying company-General Motors
Best paying industry-Hospitality

Differences between national account coordinator and lead coordinator education

There are a few differences between a national account coordinator and a lead coordinator in terms of educational background:

National Account CoordinatorLead Coordinator
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 56%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - BakersfieldCalifornia State University - Bakersfield

National account coordinator vs lead coordinator demographics

Here are the differences between national account coordinators' and lead coordinators' demographics:

National Account CoordinatorLead Coordinator
Average age4747
Gender ratioMale, 33.4% Female, 66.6%Male, 40.3% Female, 59.7%
Race ratioBlack or African American, 10.6% Unknown, 4.7% Hispanic or Latino, 18.2% Asian, 5.2% White, 60.6% American Indian and Alaska Native, 0.6%Black or African American, 9.5% Unknown, 4.7% Hispanic or Latino, 19.2% Asian, 5.3% White, 60.6% American Indian and Alaska Native, 0.6%
LGBT Percentage8%8%

Differences between national account coordinator and lead coordinator duties and responsibilities

National account coordinator example responsibilities.

  • Assist in special pricing and design structures for voice and data services, RFP's and managing all SLA's.
  • Review and manage any contractual inquires from branches, patients, referral sources, case managers while monitoring all EDI transmission.
  • Create, process, close sales orders in CRM and GP computer systems.
  • Create and present compelling PowerPoint presentations for employee training purposes.
  • Research and prepare national/international RFP's to maximize business opportunities.
  • Create client-specific Microsoft PowerPoint presentations to support product and network awareness across the nation.
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Lead coordinator example responsibilities.

  • Manage daily logistics operations, assist other logistics coordinators as needed with any issues/concerns regarding 3rd party carriers and/or movements.
  • Ensure quality control and follow FDA regulations.
  • Validate callers and to abide with HIPAA laws.
  • Develop training materials in accordance with CMS guidelines and updates.
  • Receive numerous merit awards recognizing outstanding teamwork and participation in major drug filings to the FDA.
  • Coordinate preventative maintenance proactive & reactive repair maintenance issues using skil trades, e.g., HVAC, plumbing, electrical.
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National account coordinator vs lead coordinator skills

Common national account coordinator skills
  • National Accounts, 16%
  • PowerPoint, 12%
  • Logistics, 9%
  • Account Management, 6%
  • Data Collection, 6%
  • Account Executives, 5%
Common lead coordinator skills
  • Patients, 20%
  • Front Desk, 8%
  • Process Improvement, 8%
  • Patient Care, 6%
  • ISO, 5%
  • Mental Health, 4%

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