National operations manager vs operations director

Differences between national operations manager and operations director duties and responsibilities

National operations manager example responsibilities.

• Finance and billing accountability across Medicaid, manage care commercial insurance, insurance verification, contract management, and benefits administration.
• Process executive payroll, bonuses and commissions.
• Provide and maintain daily require employee training, payroll summary, safe work methods, productivity goals, and expectations.
• Design company website, PowerPoint presentation, brochure, profile, machinery list & factory production capacity information for marketing purposes.
• Design and engineer station sortation layout to maximize productivity and to integrate new home delivery process in station during holiday season.

Operations director example responsibilities.

• Manage KPI reports from all warranty companies to ensure increasing sales and productivity.
• Spearhead governance, security and compliance initiatives to achieve SOX and PCI compliance.
• Manage a PMO style team to implement any changes across the global contact centers.
• Develop all marketing strategies and materials as well as personally managing key OEM and national accounts.
• Manage multiple vendor relationships for RFP development and review, contract negotiation, contract terms management, and accounts payable review.
• Provide leadership to manufacturing organization by aligning overall KPIs to achieve near term and long term business objectives.
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