Night manager vs general manager

The differences between night managers and general managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a night manager and a general manager. Additionally, a general manager has an average salary of $71,581, which is higher than the $41,998 average annual salary of a night manager.

The top three skills for a night manager include cash handling, customer service and safety procedures. The most important skills for a general manager are customer service, cleanliness, and food safety.

Night manager vs general manager overview

	Night Manager	General Manager
Yearly salary	$41,998	$71,581
Hourly rate	$20.19	$34.41
Growth rate	6%	6%
Number of jobs	384,150	442,690
Job satisfaction	-	4.25
Most common degree	Bachelor's Degree, 38%	Bachelor's Degree, 56%
Average age	44	44
Years of experience	6	6

What does a night manager do?

A night manager is an individual employee who is responsible for all hotel operations during the night. Night managers must assist the front office manager in all areas of the department, including managing front desk staff, payroll, and enforcing financial control. They collaborate and train associates to respond to customers' queries and complaints positively. They must also maintain a professional and high-quality service-oriented environment. Night managers must possess a bachelor's degree in hotel management or related field.

What does a general manager do?

A general manager is responsible for handling the overall operations in the business. General managers manage the staff tasks efficiently, monitor the productivity and efficiency of the work environment, implement new strategies to improve the business performance, recognize the team's best efforts, and effective allocation of budget resources. A general manager must have excellent communication, decision-making, and critical-thinking skills to identify areas of improvement in handling customer complaints, connecting with vendors and other lines of businesses that will direct the company towards its successful objectives.

Night manager vs general manager salary

Night managers and general managers have different pay scales, as shown below.

	Night Manager	General Manager
Average salary	$41,998	$71,581
Salary range	Between $29,000 And $59,000	Between $40,000 And $126,000
Highest paying City	Mount Laurel, NJ	San Francisco, CA
Highest paying state	New Jersey	Hawaii
Best paying company	Beth Israel Deaconess Medical Center	NVIDIA
Best paying industry	Professional	Manufacturing

Differences between night manager and general manager education

There are a few differences between a night manager and a general manager in terms of educational background:

	Night Manager	General Manager
Most common degree	Bachelor's Degree, 38%	Bachelor's Degree, 56%
Most common major	Business	Business
Most common college	University of Pennsylvania	University of Pennsylvania

Night manager vs general manager demographics

Here are the differences between night managers' and general managers' demographics:

	Night Manager	General Manager
Average age	44	44
Gender ratio	Male, 58.6% Female, 41.4%	Male, 70.7% Female, 29.3%
Race ratio	Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.4% Asian, 6.4% White, 67.1% American Indian and Alaska Native, 0.5%	Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.4% Asian, 6.4% White, 67.1% American Indian and Alaska Native, 0.5%
LGBT Percentage	10%	10%

Differences between night manager and general manager duties and responsibilities

Night manager example responsibilities.

Master point of sale (POS) computer system for placing orders quickly and accurately.
Count the drawer, greet and seat guests, check orders on POS system, provide customer service.
Assist in all aspects of the business - leadership, inventory control, merchandising, cleanliness and vendor relations.
Operate power jacks and Hi/low lifts to stack and move pallets in the back room area of the store.
Demonstrate proficiency in leadership and adaptation to various working conditions and emergency situations.
Perform customer service at front desk, telephone operator, reservations agent and transportation coordinator tasks.

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General manager example responsibilities.

Generate positive EBITDA and improve cash flow by managing costs and inventory.
Manage all recruiting and training efforts, and develop systems to track ROI comparison results.
Work as a FOH AGM and train to manage all staff functions including training, hiring, food and labor controls.
Develop yearly budget for multiple hotels that include revenue, labor, fix and variable costs to achieve overall EBITDA goal.
Task primarily with building logistics infrastructure, managing operational expenses, and supporting start up strategies.
Train and manage FOH staff and improve overall quality, organization and professionalism of restaurant and bakery.

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Night manager vs general manager skills

Common night manager skills

Cash Handling, 21%
Customer Service, 18%
Safety Procedures, 8%
Front Desk, 6%
Payroll, 5%
Food Preparation, 4%

Common general manager skills

Customer Service, 20%
Cleanliness, 18%
Food Safety, 7%
Guest Service, 4%
Payroll, 4%
Math, 4%

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Updated January 8, 2025

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