Office lead vs assistant front office manager

Differences between office lead and assistant front office manager duties and responsibilities

Office lead example responsibilities.

• Help dentist manage dental and medical emergencies by maintaining CPR certification.
• Scan medical documents through EMR system.
• Follow HIPAA policies and procedures along with OSHA regulations and safety standards.
• Determine work assignments and procedures, and review records according to HIPAA regulations.
• Assist with converting practice into EMR by providing training to all medical and administrative staff.
• Maintain and organize back-up documentation for purchases.
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Assistant front office manager example responsibilities.

• Manage any union disputes to ensure both collective bargain agreements and Marriott standards are being meet.
• Manage the lobby and front office operations which include front desk, PBX, bell, door staff and concierge.
• Support and manage the performance of the front desk, PBX, bell/door, and valet staff on a daily basis
• Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
• Maintain cleanliness and organization of back office, front office, and front-office desk.
• Organize weekly group information and ensure all front office staff members are aware of meetings, VIP arrivals and site visits.
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