Office lead vs front office administrator

The differences between office leads and front office administrators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an office lead and a front office administrator. Additionally, an office lead has an average salary of $80,536, which is higher than the $33,516 average annual salary of a front office administrator.

The top three skills for an office lead include data entry, patients and powerpoint. The most important skills for a front office administrator are patients, front desk, and appointment scheduling.

Office lead vs front office administrator overview

	Office Lead	Front Office Administrator
Yearly salary	$80,536	$33,516
Hourly rate	$38.72	$16.11
Growth rate	-8%	-5%
Number of jobs	36,245	147,279
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 44%	Bachelor's Degree, 40%
Average age	47	47
Years of experience	6	6

What does an office lead do?

An office lead is responsible for performing complex administrative tasks, especially in front office operations, managing staff performance, and providing high-quality customer service by responding to visitors' inquiries and concerns and directing them to the appropriate department. These leads monitor daily business transactions, write business reports, and manage the information in the system database. They also schedule appointments, business travels, and company meetings and ensure that the plans meet the allocated budget and requirements of the management.

What does a front office administrator do?

Front desk administrators work for different industries at the front desk of the front office area. They are responsible mostly for handling calls and transfers these calls to extension/local numbers. They manage booking travel appointments, answering inquiries, doing paperwork, and maintaining a professional image. They greet visitors and attend to visitors' inquiries. In addition, they assist other departments by performing other miscellaneous administrative tasks as required, and they often serve as ushers during client visits. Moreover, this job requires excellent interpersonal skills and good communication skills.

Office lead vs front office administrator salary

Office leads and front office administrators have different pay scales, as shown below.

	Office Lead	Front Office Administrator
Average salary	$80,536	$33,516
Salary range	Between $50,000 And $128,000	Between $27,000 And $40,000
Highest paying City	Washington, DC	Lakewood, WA
Highest paying state	New Jersey	Washington
Best paying company	Capgemini	University of California, Berkeley
Best paying industry	Manufacturing	Non Profits

Differences between office lead and front office administrator education

There are a few differences between an office lead and a front office administrator in terms of educational background:

	Office Lead	Front Office Administrator
Most common degree	Bachelor's Degree, 44%	Bachelor's Degree, 40%
Most common major	Business	Business
Most common college	California State University - Bakersfield	California State University - Bakersfield

Office lead vs front office administrator demographics

Here are the differences between office leads' and front office administrators' demographics:

	Office Lead	Front Office Administrator
Average age	47	47
Gender ratio	Male, 27.9% Female, 72.1%	Male, 9.9% Female, 90.1%
Race ratio	Black or African American, 9.6% Unknown, 4.7% Hispanic or Latino, 19.1% Asian, 5.3% White, 60.7% American Indian and Alaska Native, 0.6%	Black or African American, 9.9% Unknown, 4.7% Hispanic or Latino, 18.7% Asian, 5.2% White, 60.8% American Indian and Alaska Native, 0.6%
LGBT Percentage	8%	8%

Differences between office lead and front office administrator duties and responsibilities

Office lead example responsibilities.

Help dentist manage dental and medical emergencies by maintaining CPR certification.
Scan medical documents through EMR system.
Follow HIPAA policies and procedures along with OSHA regulations and safety standards.
Determine work assignments and procedures, and review records according to HIPAA regulations.
Assist with converting practice into EMR by providing training to all medical and administrative staff.
Maintain and organize back-up documentation for purchases.

Front office administrator example responsibilities.

Manage correspondence and documentation for OSHA compliance and hold some accounts payable responsibilities by coding invoices for processing and payment.
Handle day to day transactions, schedule patients, place patients onto traction tables and administer E-Stem/Ice.
Observe and perform patient's therapies such as, electric muscle stimulation, mechanical traction and acupuncture.
Cross train in veterinary technician duties including vaccines, administering medications, medical treatment for kennel and hospitalize patients.
Follow HIPPA protocol for sterilization of rooms/instruments.
Create a neck comparison using patient's cervical x-ray.

Office lead vs front office administrator skills

Common office lead skills

Data Entry, 11%
Patients, 10%
PowerPoint, 9%
Payroll, 8%
Human Resources, 8%
Customer Service, 6%

Common front office administrator skills

Patients, 21%
Front Desk, 6%
Appointment Scheduling, 6%
Phone Calls, 6%
Excellent Interpersonal, 6%
Data Entry, 5%

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Office and Administrative Industry
Office Lead
Office Lead vs Front Office Administrator

Updated January 8, 2025

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