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Office lead vs front office clerk

The differences between office leads and front office clerks can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become an office lead, becoming a front office clerk takes usually requires 1-2 years. Additionally, an office lead has an average salary of $80,536, which is higher than the $31,051 average annual salary of a front office clerk.

The top three skills for an office lead include data entry, patients and powerpoint. The most important skills for a front office clerk are patients, check-in, and data entry.

Office lead vs front office clerk overview

Office LeadFront Office Clerk
Yearly salary$80,536$31,051
Hourly rate$38.72$14.93
Growth rate-8%-5%
Number of jobs36,245163,789
Job satisfaction--
Most common degreeBachelor's Degree, 44%Associate Degree, 28%
Average age4747
Years of experience62

What does an office lead do?

An office lead is responsible for performing complex administrative tasks, especially in front office operations, managing staff performance, and providing high-quality customer service by responding to visitors' inquiries and concerns and directing them to the appropriate department. These leads monitor daily business transactions, write business reports, and manage the information in the system database. They also schedule appointments, business travels, and company meetings and ensure that the plans meet the allocated budget and requirements of the management.

What does a front office clerk do?

A front office clerk performs various administrative and secretarial duties, including welcoming and greeting clients and visitors, answering telephone calls, and managing the office budget. You will be responsible for monitoring, organizing, and forwarding emails and maintaining files and records. Other duties include following company policies and procedures, organizing transportation for guests, and handling and resolving guest complaints. In addition, you will also be responsible for invoicing and billing guests for their stay and used services.

Office lead vs front office clerk salary

Office leads and front office clerks have different pay scales, as shown below.

Office LeadFront Office Clerk
Average salary$80,536$31,051
Salary rangeBetween $50,000 And $128,000Between $25,000 And $37,000
Highest paying CityWashington, DCMinneapolis, MN
Highest paying stateNew JerseyAlaska
Best paying companyCapgeminiLimbach
Best paying industryManufacturingGovernment

Differences between office lead and front office clerk education

There are a few differences between an office lead and a front office clerk in terms of educational background:

Office LeadFront Office Clerk
Most common degreeBachelor's Degree, 44%Associate Degree, 28%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - BakersfieldUniversity of Pennsylvania

Office lead vs front office clerk demographics

Here are the differences between office leads' and front office clerks' demographics:

Office LeadFront Office Clerk
Average age4747
Gender ratioMale, 27.9% Female, 72.1%Male, 13.9% Female, 86.1%
Race ratioBlack or African American, 9.6% Unknown, 4.7% Hispanic or Latino, 19.1% Asian, 5.3% White, 60.7% American Indian and Alaska Native, 0.6%Black or African American, 10.8% Unknown, 4.5% Hispanic or Latino, 24.3% Asian, 7.0% White, 52.5% American Indian and Alaska Native, 0.9%
LGBT Percentage8%6%

Differences between office lead and front office clerk duties and responsibilities

Office lead example responsibilities.

  • Help dentist manage dental and medical emergencies by maintaining CPR certification.
  • Scan medical documents through EMR system.
  • Follow HIPAA policies and procedures along with OSHA regulations and safety standards.
  • Determine work assignments and procedures, and review records according to HIPAA regulations.
  • Assist with converting practice into EMR by providing training to all medical and administrative staff.
  • Maintain and organize back-up documentation for purchases.
  • Show more

Front office clerk example responsibilities.

  • Manage front office check-in, insurance verification and certifications from doctors.
  • Maintain a high knowledge level of regulations on the confidentiality of medical records (HIPAA).
  • Verify releases of information according to HIPPA regulations.
  • Maintain confidentiality of patient information; abiding by HIPPA guidelines.
  • Register all patients per registration protocols, schedule appointments, and provide appointment reminder calls.
  • Respond to routine technical questions regarding patients' right and responsibilities and medical eligibility for care.
  • Show more

Office lead vs front office clerk skills

Common office lead skills
  • Data Entry, 11%
  • Patients, 10%
  • PowerPoint, 9%
  • Payroll, 8%
  • Human Resources, 8%
  • Customer Service, 6%
Common front office clerk skills
  • Patients, 34%
  • Check-In, 8%
  • Data Entry, 8%
  • Customer Service, 7%
  • Front Desk, 4%
  • Appointment Scheduling, 4%

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