Office lead vs front office coordinator

The differences between office leads and front office coordinators can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become an office lead, becoming a front office coordinator takes usually requires 1-2 years. Additionally, an office lead has an average salary of $80,536, which is higher than the $32,844 average annual salary of a front office coordinator.

The top three skills for an office lead include data entry, patients and powerpoint. The most important skills for a front office coordinator are patients, customer service, and data entry.

Office lead vs front office coordinator overview

	Office Lead	Front Office Coordinator
Yearly salary	$80,536	$32,844
Hourly rate	$38.72	$15.79
Growth rate	-8%	-5%
Number of jobs	36,245	131,810
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 44%	Bachelor's Degree, 38%
Average age	47	47
Years of experience	6	2

What does an office lead do?

An office lead is responsible for performing complex administrative tasks, especially in front office operations, managing staff performance, and providing high-quality customer service by responding to visitors' inquiries and concerns and directing them to the appropriate department. These leads monitor daily business transactions, write business reports, and manage the information in the system database. They also schedule appointments, business travels, and company meetings and ensure that the plans meet the allocated budget and requirements of the management.

What does a front office coordinator do?

A front office coordinator is responsible for assisting clients with their inquiries and concerns and directing them to the appropriate department and personnel to immediately address their needs. Front office coordinators schedule appointments, verify visitors' identities by checking their credentials for security purposes, processing service payments, updating customers' data and visitation log on the database, and escalating high-level complaints. A front office coordinator also performs administrative and clerical tasks as needed, requiring them to have excellent time-management and organizational skills.

Office lead vs front office coordinator salary

Office leads and front office coordinators have different pay scales, as shown below.

	Office Lead	Front Office Coordinator
Average salary	$80,536	$32,844
Salary range	Between $50,000 And $128,000	Between $25,000 And $42,000
Highest paying City	Washington, DC	San Francisco, CA
Highest paying state	New Jersey	Massachusetts
Best paying company	Capgemini	University of California, Berkeley
Best paying industry	Manufacturing	Health Care

Differences between office lead and front office coordinator education

There are a few differences between an office lead and a front office coordinator in terms of educational background:

	Office Lead	Front Office Coordinator
Most common degree	Bachelor's Degree, 44%	Bachelor's Degree, 38%
Most common major	Business	Business
Most common college	California State University - Bakersfield	University of Pennsylvania

Office lead vs front office coordinator demographics

Here are the differences between office leads' and front office coordinators' demographics:

	Office Lead	Front Office Coordinator
Average age	47	47
Gender ratio	Male, 27.9% Female, 72.1%	Male, 9.0% Female, 91.0%
Race ratio	Black or African American, 9.6% Unknown, 4.7% Hispanic or Latino, 19.1% Asian, 5.3% White, 60.7% American Indian and Alaska Native, 0.6%	Black or African American, 10.5% Unknown, 4.6% Hispanic or Latino, 24.1% Asian, 6.7% White, 53.0% American Indian and Alaska Native, 1.0%
LGBT Percentage	8%	6%

Differences between office lead and front office coordinator duties and responsibilities

Office lead example responsibilities.

Help dentist manage dental and medical emergencies by maintaining CPR certification.
Scan medical documents through EMR system.
Follow HIPAA policies and procedures along with OSHA regulations and safety standards.
Determine work assignments and procedures, and review records according to HIPAA regulations.
Assist with converting practice into EMR by providing training to all medical and administrative staff.
Maintain and organize back-up documentation for purchases.

Front office coordinator example responsibilities.

Manage medical records and other patient information within HIPPA guidelines.
Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
Work in Kronos to enter miss punches or correct time for employees when payroll is due.
Apply proper ICD-9 and CPT coding to patient invoices and submit claims to insurance companies for proper reimbursement.
Monitor physician documentation in EHR versus fee ticket and verify that the correct ICD9 and CPT codes are being used.
Maintain confidentiality of patient privacy in compliance with HIPAA regulations.

Office lead vs front office coordinator skills

Common office lead skills

Data Entry, 11%
Patients, 10%
PowerPoint, 9%
Payroll, 8%
Human Resources, 8%
Customer Service, 6%

Common front office coordinator skills

Patients, 27%
Customer Service, 11%
Data Entry, 5%
Front Desk, 4%
Insurance Verification, 4%
Patient Charts, 3%

Office Lead vs. similar jobs

Office Lead related careers

Office Lead related jobs

What similar roles do

Zippia Careers
Office and Administrative Industry
Office Lead
Office Lead vs Front Office Coordinator

Updated January 8, 2025

Browse office and administrative jobs