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  • Senior Director of Operations (FQHC)

    Betances Health Center 4.2company rating

    Operations manager job in New York, NY

    PRINCIPAL DUTIES AND RESPONSIBILITIES: Responsible and accountable for the day-to-day operations of all BHC sites. Responsible for promoting and complying with organization-wide policies, operationalizing key elements of the strategic plan, targets and benchmarks to achieve desired outcomes. Collaborate with the Chief Medical Officer (CMO), providers and clinical support teams to develop and grow BHC clinical services and programs; assess operational efficiencies and improvements for patient access, experience, and patient flow. Participates and assists in resolving all service-related issues including grievances and incident reporting as necessary. Reviews and approves "Plans of Action" for the control of planned outputs, employee efficiency, customer satisfaction and compliance with local, state, federal regulations. Reviews performance against established plans and standards. Provides reports to subordinates on interpretation of results and approves changes in direction of plans. Active member of and participates in the executive leadership team. Develops and recommends organization operations policies and procedures. Defines and recommends objectives in each area of Operations. Develops specific short-term and long-term plans and programs. Oversees the corporate emergency preparedness program, communication protocols and policies and procedures to ensure safety, efficiency and effectiveness of plans. Audits existing programs and facility operations and applies applicable criteria for evaluating programs and operational activities. Ensures BHC is meeting all approved practice guidelines for all regulatory agencies (HRSA, NCQA/PCMH, NYSDOH, OSHA, CMS). Represents BHC in the community and with various external agencies and stakeholders by participating in appropriate functions such as community advisory boards, government hearings and advocacy activities. Reviews and approves manpower and facilities productivity forecasts. Coordinates and collaborates with other departments of BHC in establishing and carrying out responsibilities. Reviews and approves Operations major projects involving major functional changes within the Department's functional areas. Develops plans for new areas of technology along with sufficient planning for areas that support the mission of the organization within Operations. Provides pivotal role in the management of capital projects, including project management and coordination with external construction/facilities firms to ensure efficient project execution, quality delivery, and adherence to compliance and safety standards. Claims Management Responsibilities: Presents summary information of risk investigation to outside legal counsel and to the Chief Executive Officer with an opinion as to potential for litigation. Manages the documentation and computerized files of all claims. Maintains chain of custody on all medical records with outstanding claims, and maintains all evidence, documents, and communications on legal cases in a confidential manner. Sequesters medical records as necessary. Acts as the primary spokesperson for the facility to persons who have a complaint that may be considered a potentially compensable claim. Aids the Patient Advocate in analyzing patient complaints and directs inquiries to appropriate personnel. Acts as liaison to outside litigation counsel in the management and investigation of filed lawsuits and related litigation processes, including the Attorney General. Understands the legal components of the risk management industry. Management Responsibilities: Reviews and approves the implementation of organizational plans that support the organization's Strategic Plan. Establishes objectives and procedures governing the performance of assigned activities. Issues specific measurable objectives to immediate subordinates and reviews objectives of the Operations management. Selects and maintains qualified personnel in all positions reporting directly and recommends compensation for them. Directs, monitors, and appraises the performance of units immediately reporting and provides the necessary coordination between activities. Identifies training needs, initiates development of subordinates, and recommends effective personnel action. Maintains appropriate communications within area of responsibility. Keeps employees informed as to company/department plans and progress. Coordinates activities of assigned units with those of other company units. Seeks mutual agreement on problems involving coordination. Consults with all segments of management responsible for policy or action. Ensures compliance within area of responsibility. Makes recommendations for improving effectiveness of policies and procedures. Responsible for overview of administrative pieces of FTCA/risk management-related activities. Serve as the designated individual on all legal claims for the organization, including but not limited to: the management and processing of claims-related activities; and serves as the claims point of contact and liaison for legal counsel, including the Attorney General. Performs statistical and data analyses, create reports and presentations on performance, service utilization and consumer outcomes to monitor trends to support the continuous improvement of organizational capacities. On-site presence and travel to BHC site(s) required for performance of all work duties. Additional Responsibilities: Assumes other activities and responsibilities from time to time as directed. Provides orientation and on-the-job training for subordinates and ensures that the authority and responsibility for each position are defined and understood. Ensures that duties, responsibilities, and authority and accountability of all direct subordinates are defined and understood. Requirements REQUIRED KNOWLEDGE, EDUCATION, SKILLS, AND ABILITIES: B.A., Masters in Public Health or equivalent Minimum 5-10 years of experience in operations and management Knowledge of federal/HRSA, NYS Department of Health regulations and familiarity with Federally Qualified Health Centers (FQHCs) required. Sound administrative skills, well-developed management skills-principles and people. Proven ability to recruit, train, and motivate personnel in order to balance staffing strength with profitability and growth.
    $154k-206k yearly est. 2d ago
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  • Manager, Strategic Partnerships & Operations

    Bullish

    Operations manager job in New York, NY

    Bullish is an institutionally focused global digital asset platform that provides market infrastructure and information services. These include: Bullish Exchange - a regulated and institutionally focused digital assets spot and derivatives exchange, integrating a high-performance central limit order book matching engine with automated market making to provide deep and predictable liquidity. Bullish Exchange is regulated in Germany, Hong Kong, and Gibraltar. CoinDesk Indices - a collection of tradable proprietary and single-asset benchmarks and indices that track the performance of digital assets for global institutions in the digital assets and traditional finance industries. CoinDesk Data - a broad suite of digital assets market data and analytics, providing real-time insights into prices, trends, and market dynamics. CoinDesk Insights - a digital asset media and events provider and operator of Coindesk.com, a digital media platform that covers news and insights about digital assets, the underlying markets, policy, and blockchain technology. Reports to: Vice President, Head of Strategy Operations Position Overview Bullish (NYSE: BLSH) is seeking a high-caliber Manager, Strategic Partnerships & Operations join the treasury engine that provides critical liquidity to the Bullish Exchange, drives proprietary trading, and manages cutting-edge treasury yield optimization and DeFi activities. Reporting directly to the VP, Head of Strategy Operations, you will be the chief architect of critical transactions, structuring deals from initial concept to flawless execution, and serving as the organization's essential resource on BTH's dynamic activities. The ideal candidate is an execution-driven self-starter who is deeply passionate about the crypto space, thrives in a fast-paced, "always-on" environment, and possesses the strategic agility to constantly "think outside the box" while working to accelerate the global adoption of digital assets alongside an industry leader. Responsibilities: Liquidity Deal Execution: Lead the end-to-end financial analysis and execution for all liquidity deals, including debt financing, structured finance, and other capital-raising initiatives. This involves building detailed financial models, conducting due diligence, and preparing materials for internal and external stakeholders. Capital & Liquidity Strategy: Provide strategic recommendations to senior leadership on optimal capital allocation and liquidity management. Identify and analyze opportunities to enhance the company's financial position and funding sources in a highly efficient and effective manner. Treasury & Trading Partnership: Act as a key finance partner to our Treasury and Trading teams. Collaborate on optimizing liquidity management strategies, assessing financial risks, and providing analytical support for trading and treasury activities. Financial Modeling & Analysis: Develop sophisticated financial models to support strategic initiatives. Conduct ad-hoc analysis to help the executive team make informed decisions on capital allocation, investments, and operational efficiency. Counterparty Management: Manage communications and ongoing relationships with partners. Assist with amending restructuring arrangements to support rapidly changing partnership needs Performance Reporting: Prepare detailed reports and presentations for senior leadership and the Board of Directors, translating complex financial analysis into clear, actionable insights. Process Improvement: Continuously identify and implement enhancements to our financial models, processes, and reporting to improve efficiency and accuracy. Internal Collaboration: Act as the key interface between BTH and other departments in the Bullish global organization including legal, accounting, compliance and custody to support BTH partners and deals. Ensure onboardings are facilitated in a timely manner Experience & Qualifications 5+ years of progressive experience in a front-office financial services role; trading, strategic finance, transaction advisory, leveraged finance, etc with a strong emphasis on financial modeling and analysis. Experience in a financial services, FinTech, or a digital assets company is preferred. Bachelor's degree in Finance, Economics, or a related quantitative field. An MBA, CFA, or similar professional designation is a significant plus. Advanced proficiency in Microsoft Excel is a must, with a proven ability to build and manage highly complex financial models from scratch. Experience with financial and/or blockchain analysis software is a plus. Familiarity with crypto exchanges and trading systems. Exposure to DeFi and CeFi protocols and strategies is highly desirable. Experience with management of counterparties preferably with financial institutions such as custody and banking partners. Ability to leverage AI tools for productivity enhancement, such as chat GPT, GeminiAI, etc. Exceptional analytical and problem-solving skills, with a rigorous, detail-oriented approach. You should be able to break down complex financial problems and present solutions clearly. Excellent communication and presentation skills, with the ability to articulate complex financial information to a diverse audience. Proven ability to work independently, manage competing priorities, and drive projects from conception to completion. Prior experience establishing relationships with Protocols is highly desired with a strong understanding of partnership economics and deal structures for capital deployment Bullish US LLC & CoinDesk Inc. are committed to offering competitive compensation and benefits. The anticipated base salary for this position is $150,000 - $195,000 + discretionary annual target bonus + performance incentives/benefits. Offered salary will be reflective of job related knowledge, skills and commensurate experience. Bullish is proud to be an equal opportunity employer. We are fast evolving and striving towards being a globally-diverse community. With integrity at our core, our success is driven by a talented team of individuals and the different perspectives they are encouraged to bring to work every day.
    $150k-195k yearly 2d ago
  • Director of Real Estate & Workplace Operations

    Atlantic Group 4.3company rating

    Operations manager job in New York, NY

    Type: Perm (Contingency) Job #45526 Salary: $160,000 Job Overview - Director of Real Estate & Workplace Operations: Compensation: $160,000 - $190,000/year + bonus Schedule: Monday to Friday (Hybrid) Atlantic Group is hiring a Director of Real Estate & Workplace Operations in New York, NY (Hybrid) to lead real estate strategy, facilities management, and workplace experience across our client's national office portfolio. In this leadership role, you'll oversee lease negotiations, construction projects, and vendor partnerships while collaborating with engineering, technology, and administrative teams to deliver scalable, efficient workplace solutions. Responsibilities as the Director of Real Estate & Workplace Operations: Real Estate & Leasing Oversight: Manage acquisitions, dispositions, lease agreements, and relationships with landlords, brokers, and external partners. Workplace Strategy & Facilities: Develop workplace strategies that enhance employee experience while overseeing daily operations, maintenance, and vendor management. Construction & Leadership: Lead construction and renovation projects from planning through execution, ensuring alignment with design and technology standards. Technology Integration: Partner with Engineering to deploy AV, connectivity, desktop, and security infrastructure across office locations. Budgeting & Reporting: Manage workplace budgets, track space utilization, and report key performance metrics to support strategic decisions. Collaboration: Coordinate with internal stakeholders, architects, and contractors to drive projects forward and ensure goal alignment. Qualifications for the Director of Real Estate & Workplace Operations: Education: Bachelor's degree in Real Estate, Construction Management, Architecture, Facilities Management, or related field required (Master's preferred). Experience: 8-15+ years in real estate, workplace operations, or facilities management, with 5+ years in leadership and proven experience in construction and leasing. Technical Skills: Strong knowledge of project management, real estate metrics, space planning tools, construction timelines, and vendor negotiation. Skills & Attributes: Strategic and results-driven leader with strong problem-solving, clear communication, and the ability to thrive in fast-paced, high-growth environments. Application Notice: Qualified candidates will be contacted within 2 business days of application. If an applicant does not meet the above criteria, Atlantic Group will keep your resume on file for future opportunities and may contact you for further discussion. Your Name: Email Address: Phone Number: Upload Resume File: Upload Resume File: ... Attach a resume file. Accepted file types are DOC, DOCX, PDF, HTML, and TXT. By submitting this application, you give us permission to store your personal information, and use it in the consideration of your fitness for the position, including sharing it with the hiring firm. By submitting this application, you agree to our Terms of Service. People looking for jobs should not put anything here. We are uploading your application. It may take a few moments to read your resume. Please wait!
    $160k-190k yearly 2d ago
  • Supply Chain and Operations Consulting- Senior Manager- SAP Extended Warehouse Management

    Accenture 4.7company rating

    Operations manager job in New York, NY

    We Are:The Accenture Supply Chain & Operations Logistics team is redefining how companies innovate within the supply chain. Our Logistics practice delivers cutting-edge transportation and logistics solutions, helping clients streamline operations, reduce costs, and enhance customer satisfaction through digital transformation. Practitioners in Logistics team build and deliver Warehousing & Transportation solutions, driving flexibility, insights, and agility in supply chains across industries. You Are:A logistics transformation expert with a deep understanding in Warehousing and/or Transportation solutions and a proven track record in the end-to-end value chain. You bring strategic insight and analytical expertise to integrate digital logistics capabilities into real-world solutions. Your strengths include the ability to lead teams and engage clients, fostering projects that meet unique client needs with sustainable solutions. The Work: + Define and implement logistics transformation strategies using SAP Digital Supply Chain solutions. + Develop and oversee functional designs and manage hand-offs with technical development teams. + Lead full-cycle SAP Digital Supply Chain transformations, from blueprinting and configuration to testing and go-live. + Collaborate with clients and Accenture teams to design logistics solutions for resilient and sustainable supply chains. + Act as the primary SAP Supply Chain capability contact and support project governance. + Mentor Accenture's Supply Chain & Operations Logistics team members, building domain expertise. + Contribute to business development, proposal submissions, and client presentations. + Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Here's What You Need: + Minimum of 7 years in logistics and transportation, including SAP Extended Warehouse Management (SAP EWM) project leadership roles. + Bachelor's degree or equivalent, or at least 10 years of work experience in lieu of a degree. Bonus Points If: + You have strong SAP EWM configuration, integration, and deployment experience with multiple full-cycle implementations across various Industries. + You are known in the market by partners, customers, and SAP as a thought leader in supply chain. + You have experience with cloud platforms and integrating SAP EWM with cloud solutions and/or Warehouse automation hardware providers. + You possess strong analytical skills for improving warehouse efficiency, network productivity, and cost management. + You excel in using the latest digital technologies such as GenAI to enhance logistics and warehousing operations. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $132,500 to $338,300 Cleveland $122,700 to $270,600 Colorado $132,500 to $292,200 District of Columbia $141,100 to $311,200 Illinois $122,700 to $292,200 Maryland $132,500 to $292,200 Massachusetts $132,500 to $311,200 Minnesota $132,500 to $292,200 New York/New Jersey $122,700 to $338,300 Washington $141,100 to $311,200 #LI-NA-FY25 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
    $141.1k-311.2k yearly 5d ago
  • Tax Director: Private Equity & International Tax

    Gen II 4.5company rating

    Operations manager job in New York, NY

    A leading private equity fund administrator is seeking experienced Tax Directors in New York City. The successful candidate will oversee tax compliance for multiple clients, ensuring accurate tax compliance and team leadership. This role requires a minimum of a Bachelor's degree in accounting and substantial experience in U.S. partnership taxation. Competitive salary range is between $160,000 and $180,000, commensurate with experience. The company offers a hybrid work model, with two days in-office and three days remote. #J-18808-Ljbffr
    $160k-180k yearly 5d ago
  • Business Operations and Project Manager

    Allied World Insurance 4.5company rating

    Operations manager job in New York, NY

    Business Operations and Project Manager, North American Underwriting Group Join a team focused on business growth through support of Underwriters. Business Operations identifies and delivers on opportunities for continuous improvement. Key focus areas of this role: Supporting Allied World's Global Placement team to ensure they are equipped to support underwriters to win multinational insurance program business Designing and overseeing processes to manage producer data and ensure underwriters can efficiently do business with their broker partners Understanding and driving delivery of data insights to underwriters Key responsibilities: Understand Underwriter and Global Placement team opportunities and challenges for growth within focus areas Understand and document business requirements, and work with offshore and onshore Operations, IT and other support centers to deliver support in focus areas Work with offshore Operations to manage and enhance their delivery of operational support Identify and deliver on opportunities for continuous process improvement Compensation The below annualized base pay range is a broad range based on analysis of similar positions in the market. The actual base pay for the position may be above or below he listed range and determined by a number of considerations, including but now limited to complexity, location, and scope of the role, along with experience, skills, education, training, and other conditions of employment. Base salary represents one compensation of Allied World comprehensive total reward package, which may also include annual incentive compensation rewards. $95,000 - $115,000 Skills and experience: 5 years of experience in the insurance industry. Experience in driving delivery of process improvement and change projects, working with IT and cross-functional teams. Experience in delivery of data and analytics to business users. Excellent organizational skills to ensure timely delivery. Ability to understand, document and communicate requirements to turn opportunities for improvement into solutions. Strong, demonstrated influencing skills, written & verbal communication. Able and willing to identify and propose new approaches and ideas for improvement. About Fairfax Fairfax is a holding company which, through its subsidiaries, is engaged in property and casualty insurance and reinsurance and investment management. About Allied World Allied World Assurance Company Holdings, Ltd, through its subsidiaries, is a global provider of insurance and reinsurance solutions. We operate under the brand Allied World and have supported clients, cedents and trading partners with thoughtful service and meaningful coverages since 2001. We are a subsidiary of Fairfax Financial Holdings Limited, and we benefit from a worldwide network of affiliated entities that allow us to think and respond in non-traditional ways. Our capital base is strong, our solutions anticipate rather than react to changing trends, and our teams are focused on establishing long-term relationships that are mutually beneficial. Learn more about how we can help you manage your risk by visiting: Web: ************ | Facebook: **************************** | LinkedIn: ********************************************* Our generous benefits package includes: Health and Dental Insurance, 401k plan, and Group Term Life Insurance. Allied World Insurance Company is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will be considered for employment without regard to an individual's race, color, national origin, religion or belief, sex, age, genetic information, marital or civil partnership status, family status, sexual orientation, gender identity, or their protected veteran or disability status. Please visit ************ for further information on Allied World.
    $95k-115k yearly 2d ago
  • Operations Manager - Front Desk

    Avalonbay Communities, Inc. 4.5company rating

    Operations manager job in New York, NY

    Are you ready to take the helm of an extraordinary front desk team and revolutionize the apartment living experience? At AvalonBay Communities, we don't just manage properties; we pioneer exceptional living experiences. If you're an accomplished offi Operations Manager, Front Desk, Operations, Manager, Customer Experience, Manufacturing, Property Management
    $75k-115k yearly est. 2d ago
  • Regional Manager - NYC Metro Area

    Auto-Chlor System 3.8company rating

    Operations manager job in New York, NY

    Auto-Chlor System Job Type: Full-Time Salary: Competitive base + performance incentives About Us: Auto-Chlor System has been a national leader in commercial dishwashing and sanitation for over 80 years. We provide high-quality service and equipment to the restaurant, hospitality, and healthcare industries, with a reputation for exceptional customer care and a people-first culture. Position Summary: We are seeking a passionate and results-driven Regional Manager to lead operations and sales across multiple branches in the NYC metro area. This role is ideal for a strategic, hands-on leader who thrives in a fast-paced environment and has a track record of developing teams, driving growth, and delivering high-quality service. Key Responsibilities: * Lead and coach Branch Managers and Outside Sales Representatives (OSRs) * Drive double-digit sales growth and expand market share * Hire, train, and mentor top talent * Manage safety, compliance, and operational performance * Ensure high standards in customer service and service delivery * Collaborate with sales teams in the field and close key new business * Develop and execute regional budgets and growth plans What We're Looking For: * Proven success leading multi-unit operations in sales or service * Strong leadership and team development skills * Experience managing sales teams and working directly with customers * Ability to operate strategically while staying hands-on * Excellent communication and organizational skills * Familiarity with safety standards and compliance regulations (DOT, OSHA, etc.) Why Work With Us: * Competitive compensation + incentives * Full benefits package (medical, dental, vision, 401k) * Career advancement and leadership development opportunities * Supportive and energetic work environment * Opportunity to directly impact company growth and culture If you're a driven leader ready to take your career to the next level with a company that values people, performance, and purpose-we want to hear from you.
    $134k-230k yearly est. 2d ago
  • Director, Detection Operations, Internal Fraud

    American Express 4.8company rating

    Operations manager job in New York, NY

    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Position Overview: The Director of Detection Operations is responsible for overseeing the daily operations of internal fraud detections systems, ensuring the effective monitoring of insider threats and internal fraud risks across the enterprise. This role manages the detection infrastructure, alert triage and case referrals. Working closely with the VP of Detection, Reporting, and QA, Investigations and Technology teams, the Director ensures that internal fraud alerts are timely, accurate, and actionable, while minimizing false positives and operational noise. Key Responsibilities: Lead the fraud detection operations team, responsible for monitoring and triage of internal fraud alerts Oversee daily workflows including alert intake, triage, escalation and case referral to investigation teams Ensure operational coverage, service level adherence and timely escalation of high-risk incidents Support the VP of Detection, Reporting, and QA to operationalize new rules, thresholds and models into monitoring systems Track and improve detection efficiency (hit rates, false positives, alert to case conversion) Define and report on detection operations Key Performance Indicators (KPI) Contribute to reporting on detection effectiveness and operational performance Partner with investigations on case referrals and feedback loops to refine detection quality Support audit and regulatory review of detection operations Build and manage a team of fraud detection analysts and operations specialists Drive a culture of operational discipline, continuous improvement and risk ownership Desired Leadership Characteristics: Calm and decisive under pressure. Ability to prioritize actions for the benefit of the organization to remain focused on most critical issues Initiative and bias for action and for getting things done Proven ability in extending and maintaining strong relationships in a complex multi-national corporation Strong problem solver with the ability to use analytical methods to affect change Effective organizational skills (including attention to detail) along with the ability to collaborate and influence in a matrixed environment Minimum Qualifications: 10+ years of experience in fraud operations, monitoring, or security operations, with at least 3 years in a leadership role Deep understanding of fraud monitoring tools, insider threat detection and case management systems Strong knowledge of internal fraud typologies and insider risk behaviors Proven track record of managing global operations teams Strong collaborations skills with Technology, CEG, Legal and risk oversight functions Experience with operational KPIs, back-office case and SLA management, and executive reporting Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.
    $123k-215.3k yearly 2d ago
  • Business Operations Manager

    Allium

    Operations manager job in New York, NY

    Allium makes blockchain data accurate, simple and fast Blockchain data is hard, messy, and chaotic When we started out in late 2021 our thesis was simple - blockchain data, despite it being public and free, was difficult to understand, clunky to access and troublesome to maintain. Answering a simple question like "Who are the biggest Ethereum token holders over time?" requires an engineering team to run their own RPC nodes, ingest the full history of the blockchain, clean the data, transform the data and finally summon a wizard to cast a complex SQL query. Accessing data is hard because blockchains are optimized for Writes and not Reads Why is it so hard? Blockchains have historically been optimized for Writes (getting data onto the blockchain) and less for Reads (getting data OUT of the blockchain). This is because optimization efforts were focused on increasing transaction throughput and building fault tolerant and scalable consensus algorithms. This neglect makes it hard to get data out efficiently and reliably at scale. Parsing and interpreting blockchain data requires both deep domain expertise and data manipulation To quote Tim Roughgarden, Columbia Professor, "Blockchains are (virtual) computers, not databases." They are Turing machines that support general computations, and anyone can write and deploy their own smart contract for their own use case. This nearly infinite number of use cases leads to the fragmentation of data schemas for different purposes. Standardizing these schemas requires deep domain expertise to turn esoteric technical outputs into clear information for specific concepts like tokens, NFTs, stablecoins and DEXs. Allium abstracts the complexity with a simple way to query blockchain data Allium tames the chaos by ingesting, sanitizing, and standardizing all this data. As of this post, the data we've archived across 100+ blockchains is in the petabytes and growing exponentially. Google and Bloomberg had to organize the world's public financial and webpage data, Allium is on a mission to do the same for blockchain data This is one of the rare times in history where indexing a giant public dataset is sorely needed by all - similar to what Bloomberg did for financial data and what Google organized for public webpage data. With this indexed data, we are fortunate to support trailblazers in this industry and play some role the industry's most exciting trends: About our customers We serve 2 groups of customers today with the same data but different platform. Analysts who need to answer data questions about the blockchain (think BI) and Engineers who need highly reliable data queryable in near realtime (think Application backends). Our customers include the biggest institutions Visa, Stripe, Grayscale and also the biggest crypto companies such as Phantom, Uniswap. Allium is one of the unique companies in the industry that bridge blockchain and non blockchain worlds. The Role We're looking for a Business Operations Manager to help scale Allium's commercial engine - driving clarity and structure across pricing, revenue strategy, and contract operations. You'll partner directly with leadership across Finance, Sales, and Product to bring analytical rigor and operational excellence to how we price, package, and deliver Allium's data products. You should be energized by messy problems, able to translate business context into systems and frameworks, and have the judgment to navigate both commercial and legal nuance (e.g. redistribution rights, data licensing, and usage-based pricing). What You'll Do Pricing & Monetization Build, test, and refine pricing models for Allium's APIs, data shares, and enterprise contracts - balancing revenue growth, customer value, and scalability Analyze usage data and customer segmentation to inform pricing tiers and packaging decisions Partner with Product and Sales to operationalize pricing changes across quote-to-cash systems Commercial Operations Review and standardize commercial terms in customer agreements (data usage rights, redistribution rights, SLAs, renewals, etc.) Drive consistency and compliance across deal structures - ensuring all signed contracts translate cleanly into billing and revenue workflows Own dashboards and reporting around ARR, renewals, and discounting trends to guide GTM decisions Manage tasks and processes required to sustain & grow enterprise relationships (e.g. SOC compliance, compliance reviews by customers, third-party onboarding & contracting, intercompany management) Strategic Projects Partner with leadership to model new revenue lines, self-serve motions, and usage-based pricing experiments Build scalable processes around pricing approvals, MSA/DPA alignment, and legal-finance handoffs Be the connective tissue between sales execution and financial integrity - ensuring decisions ladder up to Allium's business goals About you 4-7 years of experience in BizOps, Strategy, or Finance - ideally with exposure to pricing, deal desk, or commercial operations Prior experience at a data platform, infrastructure, or analytics company is a strong plus Familiarity with data licensing or redistribution rights (bonus if you've worked with SaaS, API, or enterprise data contracts). Comfortable working in ambiguity and iterating quickly - you bias for progress over perfection Analytical, structured thinker with strong spreadsheet and system fluency (Salesforce, Excel/Sheets, and/or SQL) Excellent communicator who can distill complex issues into clear business recommendations Embodies Allium's values - Extreme Ownership, High Agency, and Strong Opinions (Loosely Held) Don't take our word for it, what our customers say about us (******************************** What some ~cool people have to say about us: Mario Gabriele from The Generalist's Future 50 Startup List: *********************************************************************************************** Tomasz Tungus from Theory Ventures: ***************************** Bucky Moore from Kleiner Perkins: ************************************************************ Ok.. now for some tough love, here are the values we strive for at Allium: Pro Athlete Mindset - Consistency. Day in and day out, in pursuit of excellence. A win yesterday does not guarantee (or even imply!) a win tomorrow. I hope anyone who supports a failing sports team will feel the pain (cough Man United fans) of inconsistency Figure It Out & Extreme Ownership - Every day is unexplored territory. There are new engineering frameworks, new legal docs, new compliance, new sales, new regulations, and new operational procedures every single day. If you don't know it, learn it. If you can't learn it, find someone or a product that does it. If you can't find someone, find someone who can find someone. It is never lack of resources, but lack of resourcefulness. High Agency - (One of) the highest commonality between all successful people is their responsiveness, most successful billionaire CEOs still reply to emails within minutes (within working hours). And when you reply, respond fast with effective solutions - and even better, resolutions. If you're looking for a superpower, you can't go wrong with responsiveness. Well of course this doesn't make sense when you're an engineer coding in flow, but in general high agency of problem solving gets one very far in life Leading from the Front - No one is going to listen (and adopt) your suggestion unless you lead by example. It's one thing to say We need to do XYZ this better & it's another thing to build an MVP and say "This is the way we should do things". The proof of work and momentum goes a long way. Strong Opinions On the Future (loosely held) It is okay to be wrong, but what is not okay is not to have an idea of how a better future should be. Alliumites take pride in trying to improving everything about the company all the time. Sense of (allium) business smell - There are number of folks who live to eat at Allium, but the Allium smell we are talking about is that we love folks who naturally want to know why and how the work they are doing builds leverage for their teammates and also relates to the business goals About the team We invite people of all backgrounds (***************************** We have engineers who learnt coding much later in life, who learnt coding on the side, we have engineers who are still in school and we also have engineers who went to the top schools (CMU, Stanford, UIUC, UPenn, Oxford, NUS, Cornell), all are welcome if one comes in with a curious mind and an infectious work ethic. Administrative Benefits Medical, Dental, Vision, Life and AD&D insurance - US folks get 100% coverage for Gold plans, 80% for dependents Note: The sun never sets on Allium - we hire from any geographical location as long as you are willing to overlap 2 hours overlap on NYC mornings Mon-Thurs from 10am-12pm ET. We have people based in New York, Seattle, Singapore and Australia All applicants have to answer this pop quiz: "What is an Allium? What is your favorite Allium?". Bonus points for the right pronunciation.
    $76k-127k yearly est. 2d ago
  • Senior Manager, Impact Strategy & Operations

    C&W Services 4.4company rating

    Operations manager job in New York, NY

    Operational Leadership. Manage day-to-day operations of the Impact team, ensuring seamless execution of goals and initiatives. Establish consistent project management practices, ensuring visibility, accountability, and alignment across stakeholders. Operations, Manager, Strategy, Operation, Senior, Project Management, Property Management, Business Services
    $120k-165k yearly est. 1d ago
  • Director of Operations, Middle Office

    Acap 4.3company rating

    Operations manager job in New York, NY

    JOB TITLE: Director of Operations, Middle Office EMPLOYER: A-CAP Management LLC DEPARTMENT: Asset Management REPORTS TO: Director of Investment Reporting ABOUT THE COMPANY The A-CAP (************* group consists of five life insurance/reinsurance companies/captives, an asset manager and various other non-insurance companies. The asset manager primarily invests in structured securities including CLOs, CMBS, ABS and collateralized lending, direct real estate lending, private credit, and equity for both internal and external clients. A-CAP's management team and operational professionals have diverse experience and proven success across the insurance, reinsurance, and investment sectors with an average of 20 years of experience. Assets under management are approximately $10 billion and growing at over $500 million, annually. A-CAP's offices are in New York, Salt Lake City, and Miami. A-CAP Management "ACM" is the asset management arm of A-CAP. ACM formally launched in April 2014 as an SEC registered investment advisor. As of 12/31/21, ACM manages $4.9B of assets. ACM aims to provide a cost-effective way for small to mid-size insurance companies to rapidly gain exposure to less liquid and new asset classes that are generally outside the scope of traditional insurance company asset managers. Our overriding goal is to positively impact an insurance company's financial position and support their long-term stability and growth through: Maintaining credit quality and matching asset liability profiles Strengthening the insurance company balance sheet Maintaining or improving return on capital Supporting long term stability and growth with acute sensitivity to insurance regulatory, accounting, and capital issues Spreading cost-of-team across other similarly situated insurance companies ABOUT THE ROLE ACM is seeking an experienced and strategic Director of Operations to lead investment data oversight and reconciliation functions. This role will be responsible for maintaining the accuracy, completeness, and consistency of operational data across the firm's investment platforms. The Director will lead initiatives to enhance data governance, manage exception workflows, and ensure alignment across front, middle, and back-office systems. This is a high-impact role requiring deep operational knowledge, strong cross-functional leadership, and a continuous improvement mindset. WHAT YOU WILL DO: Oversee end-to-end trade booking validation and ensure accurate and complete data capture across systems Lead and manage position and cash reconciliation processes Develop and maintain data integrity controls and exception management frameworks Manage trade catch-up workflows for historical booking accuracy Work with the front office, risk, accounting, and fintech teams to maintain consistent and accurate investment data across systems Identify and drive operational efficiency initiatives and lead system enhancements WHAT YOU WILL NEED: Strong academic performance with 5+ years of experience in fixed income operations. Deep understanding of trade lifecycle, portfolio accounting, and multi-system data reconciliation Proven experience interpreting credit agreements, bespoke deal terms, and translating into operational workflows Advanced Excel skills; experience working with large data sets and producing analytical reports Excellent interpersonal and communication skills; confident working across departments and with senior stakeholders Strong leadership and problem-solving skills; ability to drive initiatives independently Demonstrated ability to build scalable processes in a high-growth or complex environment SALARY TRANSPARENCY NEW YORK: We know our people are our number one asset and we put a premium on hiring and retaining the best talent. For that reason, we reward our employees with a competitive compensation package. Our salary ranges are determined by role, level, and location. For individuals hired to work in New York State, A-CAP is required by law to include a reasonable estimate of the compensation range for this role. This range is specific to the locations listed above and considers the wide range of factors considered in making compensation decisions, such as job-related skills, experience, and relevant education or training. A reasonable estimate of the current salary range is $110,000.00 -$150,000.00 USD annually. BENEFITS: A-CAP works hard to create a positive and supportive environment. That's why we offer great benefits to safeguard the health and well-being of our employees. Our comprehensive benefits package includes: Competitive salary/base pay Employer-sponsored medical, dental, and vision insurance Paid Life & AD&D Insurance (for employees and families) Paid Disability Insurance (STD + LTD) Paid Parental Leave Paid Vacation and Sick Leave Paid Holidays (13 scheduled in 2025) Voluntary Supplemental Insurance policies Safe Harbor 401(k) plan with employer match And other benefits and perks! POSITION TYPE AND EXPECTED HOURS OF WORK This is a full-time position. Days and hours of work are Monday through Friday, 9:00 a.m. to 6:00 p.m., 40 hours weekly, or as otherwise arranged with the manager of the department. US work authorization is required. Who We Are: ******************** EEO Statement A-CAP is an Equal Opportunity Employer and does not discriminate in recruiting, hiring, promotion or any other personnel action based on the basis of race, ethnicity, national origin, color, sex, gender, gender identity or expression, sexual orientation, religion, age, disability, veteran status, or any other basis covered by appropriate law. We comply with the laws and regulations set forth in the Know Your Rights poster. All employment is decided on the basis of qualifications, merit, and business need. To request an accommodation, contact *********** and we will make every effort to respond to your request within 48 business hours to work towards a positive solution. Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It should not be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $110k-150k yearly 2d ago
  • Regional Operations Director - Telecom & Network Growth

    Timberline Communications Inc.

    Operations manager job in New York, NY

    A telecommunications company is seeking a Regional Director to oversee service excellence and operational efficiency. The ideal candidate will manage field services and construction, execute operational strategies, and ensure compliance with industry standards. Necessary qualifications include a Bachelor's degree and over 8 years of experience in operational leadership within telecommunications. The position allows for strategic contribution across multiple states. #J-18808-Ljbffr
    $100k-157k yearly est. 1d ago
  • Senior Manager, Design Operations & Strategic Initiatives

    Capital One 4.7company rating

    Operations manager job in New York, NY

    We're currently seeking a Senior Manager, Business Operations & Strategic Initiatives to partner with the Chief of Staff of Capital One's Experience Design team. The Experience Design team at Capital One is at the forefront of enriching our customers' digital and physical experiences and we are passionate about creating memorable, meaningful product experiences that build the Capital One brand with humanity and drive business advantage and innovation. We champion a thriving environment of collaboration, authenticity and healthy critique, in which we honor diversity of thought, create a culture of belonging, and elevate one another. If you're a creative innovator who embraces an environment where you can experiment, learn, and change banking for good, we'd love to hear from you. Role Expectations The role of business operations and strategic initiatives is largely about relationships. This person is a connector for everyone else in the organization and operates as a strategic partner for the Chief of Staff. You're great at balancing the big picture, strategic thinking with tackling the tactical execution, and can recognize overlaps in people, processes, systems, and many other facets of a functioning organization. As the Senior Manager of Business Operations & Strategic Initiatives, the primary responsibility will be to help enable a high performing organization in direct partnership with the Chief of Staff. As part of the function, you will be a key contributor to our Strategy & Operations practice that creates the systems and strategies that enable a team of design associates across the entire Experience Design organization. This role includes oversight of key initiatives within our portfolio where central coordination is key for well-managed delivery, including team routines, large-format and team meetings/events, recognition programs, and team communications leadership. What you'll do: * Serve as a trusted advisor, confidential thought partner, and sounding board to the Chief of Staff * Develop and iterate management practices to enable our transparency, efficiency and effectiveness of our organization * Shepherd Strategic Planning planning cycle (quarterly/annual) * Contribute to defining business priorities and goals for the organization, inclusive of the strategy for cascading information through the organization. * Help prepare agendas and coordinate materials for team-wide rituals and meetings. * Gather materials and build pre-reads for regular business reviews of key experience investments and initiatives. * Develop and execute the department communications strategy and related activities. * Work closely with the Chief of Staff to develop and manage a strategy for supporting a thriving and supportive culture, and actively participating in shaping it. * Show a high level of discretion, professional maturity, resilience, and adaptability. * Manage internal channels, ensuring consistent messaging aligns with business objectives and are optimized for maximum reach and engagement. * Support organizational changes through effective communication and engagement strategies. * Manage all aspects of our team events and gatherings, including the end to end experience. * Operate at tactical, strategic, and operational level. * Create and maintain playbooks, processes, and messaging documents that are durable and repeatable. * Handle oversight of special projects that don't fit into traditional workstreams. Here are some of the expected competencies for this role: * Operational Expertise: Leverage established expertise and leadership in operations to elevate the quality and maturity of the design practice at Capital One. * Leadership: Create conditions for a positive and inclusive team environment and set a vision for an inclusive, collaborative culture that makes the team feel valued and heard. * Human-Centered: Champion voices of both customers and partners, modeling the mindset that business and customer outcomes are not distinct but complementary, ultimately resulting in experiences that exceed baseline customer needs and expectations. * Business-Focused: Demonstrate expert knowledge of products, processes, our customers, competitors and industry market trends, applying relevant insights to shape how Design should engage and solve business challenges. * Problem-Solving: Structure ambiguous and unprecedented problems using a variety of qualitative and quantitative data and techniques to test hypotheses, generate insights and diagnose root causes and identify patterns * Collaboration: Connect the dots across teams, portfolios, platforms and LOBs, bringing together partners and processes in ways that drive more coherent experiences, accelerate delivery and elevate the value of design. * Communication: Present work across levels and job functions, modeling a strategic human-centered approach that integrates frameworks, data and research insights to make the complex accessible, influence senior stakeholders and achieve impactful results. The ideal candidate has a strong portfolio demonstrating your leadership, process, results and impact and is a self-starter that can work autonomously and can take initiative. The candidate also is confident to champion unpopular ideas even with more senior leaders, and has the ability to navigate "white space" or ambiguous situations. The candidate is comfortable building and maintaining relationships that inspire confidence and build trust and support at all levels of the organization. Strong business judgment, influencing skills, leadership, and integrity are essential for this position. Must possess a high "EQ" and be a collaborative team player. Basic Qualifications * At least 5 years of experience in Strategy & Operations or Program Management * At least 5 years of experience of working on operations teams and cross functional programs * At least 3 years of experience managing or contributing to strategic plans Preferred Qualifications * Strong facilitation skills; ability to drive to consensus/decisions * Strong project management and organizational skills. Meticulous attention to detail * Excellent written and verbal communication skills * Ability to maintain discretion in handling highly sensitive issues * Strong at building and maintaining relationships that inspire confidence and build trust and support at all levels of the organization * Demonstrate strong stakeholder management skills * Familiarity with program management methodologies and tools * Experience partnering across teams to shape strategy and operating models * Experience working collaboratively in global organizations with multiple stakeholders and diverse communities * Experience working directly with designers, researchers, and strategists At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $200,700 - $229,100 for Chief of Staff New York, NY: $219,000 - $249,900 for Chief of Staff San Francisco, CA: $219,000 - $249,900 for Chief of Staff Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
    $219k-249.9k yearly 2d ago
  • Business Operations Manager - Infrastructure & Capital Projects

    Alvarez & Marsal 4.8company rating

    Operations manager job in New York, NY

    Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands-on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are why our people love working at A&M How you will contribute We are seeking a highly motivated and detail-oriented Operations Manager to oversee critical operational and financial performance processes within our consulting firm. This role will support multiple P&L leaders of the Infrastructure & Capital Projects practice globally, ensuring accurate timesheet charging, utilization tracking and maintaining the effective use of resource management tool. The professional will also support in providing accurate financial tracking and timely P&L reporting that enable business growth and informed decision-making. The Practice Manager will report directly to the Global Finance and Operations Lead. Key Responsibilities: Manage and maintain collections forecast data in Salesforce, ensuring accuracy, completeness, and timely updates. Monitor and promote accurate timesheet entries across the organization, supporting utilization analysis and workforce planning. Oversee the consistent use and optimization of staff and timesheet management tools. Collaborate closely with Managing Directors to support their operational and financial management needs. Track, analyze, and report key financial and operational performance indicators, including revenue, margins, utilization, and other P&L drivers. Consolidate and prepare regular performance dashboards and reports, providing actionable insights to P&L leaders and senior management. Partner with Finance to ensure alignment between operational data and financial results. Identify process gaps and independently implement best practices to enhance accuracy, efficiency, and scalability of operations. Communicate effectively with internal stakeholders to ensure alignment on priorities, deadlines, and deliverables. Leverage Excel, ERPs, and other reporting tools to conduct analyses, develop insights, and support decision-making. Required Skills and Qualifications: Proven experience with Salesforce, Excel, PowerBI and ERP systems. 5+ years of related professional experience in finance and operations. Strong understanding of consulting firm operations and project billing. Excellent communication and interpersonal skills. Ability to work independently and manage multiple priorities. Analytical mindset with attention to detail. Prior experience supporting senior management (MD level). Your journey at A&M We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person's unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top-notch training and on-the-job learning opportunities, you can acquire new skills and advance your career. We prioritize your well-being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&M. The possibilities are endless for high-performing and passionate professionals. Regular employees working 30 or more hours per week are also entitled to participate in Alvarez & Marsal Holdings' fringe benefits consisting of healthcare plans, flexible spending and savings accounts, life, AD&D, and disability coverages at rates determined periodically as well as a 401(k) retirement savings plan. Provided the eligibility requirements are met, employees will also receive an annual discretionary contribution to their 401(k) retirement savings plan from Alvarez & Marsal. Additionally, employees are eligible for paid time off including vacation, personal days, seventy-two (72) hours of sick time (prorated for part time employees), ten federal holidays, one floating holiday, and parental leave. The amount of vacation and personal days available varies based on tenure and role type. Click here for more information regarding A&M's benefits programs The salary range is $115,000 - $140,000 annually, dependent on several variables including but not limited to education, experience, skills, and geography. In addition, A&M offers a discretionary bonus program which is based on a number of factors, including individual and firm performance. Please ask your recruiter for details. Inclusive Diversity A&M's entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are the main reasons our people love working at A&M. Inclusive Diversity means we embrace diversity, and we foster inclusiveness, encouraging everyone to bring their whole self to work each day. It runs through how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the A&M way. Equal Opportunity Employer It is Alvarez & Marsal's practice to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, creed, religion, national origin, ancestry, citizenship status, sex or gender, gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, family medical history, genetic information or other protected medical condition, political affiliation, or any other characteristic protected by and in accordance with applicable laws. Employees and Applicants can find A&M policy statements and additional information by region here. Unsolicited Resumes from Third-Party Recruiters Please note that as per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
    $115k-140k yearly 2d ago
  • Field Reimbursement Manager

    Inizio Engage

    Operations manager job in New York, NY

    The Field Reimbursement Manager (FRM) will be responsible for educating healthcare providers (HCPs) and their staff on product-specific prior authorization and appeals processes, including how to access necessary forms and submission procedures. Field Force Collaboration will be critical for this role. The FRM is a field-based employee who will work accounts within a signed geographical region. This role supports a product within the men's health space. The Field Reimbursement Manager will be a key member of both the client and Inizio Engage Patient Solutions teams. This role reports to the Director, Field Reimbursement. What's in it for you? Competitive compensation Excellent Benefits - accrued time off, medical, dental, vision, 401k, disability & life insurance, paid maternity and paternity leave benefits, employee discounts/promotions Employee discounts & exclusive promotions Recognition programs, contests, and company-wide awards Exceptional, collaborative culture Best Places to Work in BioPharma (2022, 2023, & 2024) Certified Great Place to Work (2022, 2023, 2025) What will you be doing? Educate HCPs and appropriate office staff about product specific prior authorization & appeals process, how to access related forms, and high-level information about submission procedures and reauthorization requirements. Work with in-network Specialty Pharmacies on cases where the patient has provided consent. Educate HCPs and appropriate office staff on specific referral processes and patient assistance programs. Work closely with sales and other matrix partners to identify additional accounts with need for education. Utilize approved resources and FAQs to provide education and answer questions as needed. Solid understanding of reimbursement issues that work within our core classes of trade: Commercial Managed Care (Regional Plans) Medicaid (Fee for Service, Managed Care Organizations) Medicare (Part A, B, C, D; Carriers) Veteran's Administration (VISNs) TRICARE Regional Offices Specialty Pharmacy & Pharmacy Benefit Managers ACOs and other Integrated Delivery Networks (IDNs) Advocacy, consumer, provider and treatment systems groups Document interaction details within CRM with attention to data integrity to ensure compliance with program policies and business rules. Maintain confidentiality of Patient Health Information (PHI) and act in compliance with all laws, regulations, and company policies. Adhere to all Inizio and client policies, procedures, business rules, and call guides, as well as applicable laws. Requirements for this position BS/BA required. 3+ years of relevant experience in - reimbursement and patient access, market access, specialty pharmacy, or physician/system account management. Proven success operation in a field-based role Experience in endocrine or men's health disorders preferred. Strong knowledge and understanding of payer reimbursement models (medical and pharmacy), prior authorization and appeal requirements, coding changes, appropriate claim submission, integration of HUB and patient assistance programs Maintains compliance with program business rules, standard operating procedures and guidelines Highly organized with excellent attention to detail and the ability to multi-task in engaging both patients and providers. Passionate about learning and able to share/communicate that passion to others. Experience engaging HCP staff in a support role to educate on access pathways and product requirements. Experience navigating payer reimbursement process, preferably Medicare Part D (pharmacy benefit design and coverage policy). Location This is a home-office based role that requires regular travel within an assigned geographical area. Occasional overnight travel to client or Inizio offices may be required. About Inizio Engage Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need. We believe in our values: We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing, and we will ask you how your personal values align to them. To learn more about Inizio Engage, visit us at: ********************** Inizio Engage is proud to be an equal opportunity employer. Individuals seeking employment at Inizio are considered without regards to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related medical conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Further, pursuant to applicable local ordinances, Inizio will consider for employment qualified applicants with arrest and conviction records. Inizio Engage is an equal opportunity employer M/F/V/D. We appreciate your interest in our company, however, only qualified candidates will be considered.
    $55k-93k yearly est. 2d ago
  • Operations Director

    Bucherer USA

    Operations manager job in New York, NY

    Job Title: Operations Director Reports to: Store Director Division: Retail The Operations Director is responsible for driving operational efficiency and achieves profitability goals within their designated area/store. They oversee expense management, shortage prevention, staffing and scheduling, merchandise flow, customer service, and adherence to housekeeping and safety standards. The Operations Director serves as they key on-site team member leading Operational Excellence though system savviness, collaborative partnership with all store team members, corporate partners and stores across the network. ESSENTIAL JOB RESPONSIBILITIES • Collaborate with store teams to streamline workflows, allowing for increased focus on the client experience. • Manage non-payroll expenses, directly responsible for costs related to all operational activity. • Direct receiving and processing of all merchandise receipts; ensure back-of-house standards are maintained. • Analyze store shortages and implement reduction initiatives in partnership with the Asset Protection. • Ensure thorough understanding of procedures, policies, exposure standards, and shortage awareness by the store team, including all People Leaders and colleagues. • Support and set up for events. • Ensure accurate set-up and handling of merchandise across both front-of-house and back-of-house operations, supporting effective product availability and presentation. • Train, motivate, and develop the store team to maximize their potential and business opportunities. • Clearly communicate store and Company objectives to ensure both store management and all associates are well-informed. • Oversee store maintenance, ensuring a safe, clean and welcoming environment is maintained for both clients and employees. • Manage supply budgets and ensure the store remains stocked with selling supplies and other required items. • Initiate and implement shortage and safety programs. • Recruit and select qualified support colleagues, as applicable. • Partner with store management on team development, identifying training needs and any operational challenges and recommending actionable solutions. • Create a positive, inclusive work environment focusing on internal and external customer service and safety. • Address colleague concerns fairly and reasonably, consistent with Company values. • Monitor and address performance issues promptly; administer reviews and check-ins, as applicable. • Utilize the check-in process as a tool for colleague talent development, promotion, and advancement. • Improve overall Operations Efficiency results by focusing on training and support. • Effectively manage the operations of multiple locations/within a Flagship across the designated area assignment. • Act as a systems Super User during the digital migration project; attend all relevant training and meetings to lead local implementation and training efforts. • Maintain in-depth expertise on store systems and provide continuous support to store teams, while offering insights and feedback to corporate partners. • Lead continuous communication and training efforts on system, policy and process enhancements and updates QUALIFICATIONS • 5-7+ years experience in an Operations supervisory role within a fast-paced premium retail or experience-based environment. 3+ year in a multi-unit or Flagship environment preferred. • Able to work a flexible schedule, including days, evenings, weekends, and holidays, based on store and Company needs. • Detail oriented • Must have knowledge of POS and Inventory management systems. • Excellent communication, collaboration and interpersonal ability. • Adaptable and collaborative, with a continuous improvement mindset. • Strong business acumen with the ability to use systemic reporting to drive decision making. • Excellent critical thinking and problem-solving abilities. • Strong knowledge of inventory and shrink mitigation shortage and investigation. SALARY RANGE- $100,000 - $120,000 We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.
    $100k-120k yearly 2d ago
  • Project Manager, Creative Operations (360 Campaigns)

    Aquent 4.1company rating

    Operations manager job in New York, NY

    Placement Type: Temporary Salary: $40 Hourly Project Manager, Creative Operations (360 Campaigns) The Role Our Haircare Cluster is seeking a high-caliber 360 Project Manager to join the NYC creative team. This role is primarily focused on driving global campaigns for a premier haircare brand-managing the lifecycle from initial concepting through design and final execution. The ideal candidate is a strategic problem-solver who masters every project detail, from high-level resourcing to granular timelines. Reporting to the Senior Manager of Creative Operations, you will be the primary bridge between Creative, Marketing, and Online teams, ensuring seamless workflow and flawless delivery. Core Accountabilities Campaign & Program Leadership End-to-End Ownership: Lead the program management of global campaign concepts for new product innovations and existing portfolios. Strategic Mapping: Transform abstract creative concepts into concrete timelines and clear sets of deliverables for global market deployment. Resource Management: Manage interdisciplinary teams of designers and copywriters, ensuring workloads are balanced and deadlines are met. Process & Workflow Optimization Operational Evolution: Partner with senior leadership to document, refine, and evolve internal creative processes. Agile Tracking: Maintain project momentum via Wrike (or similar tools), providing real-time issue tracking, status reports, and risk mitigation. Lifecycle Oversight: Manage every phase of the approval process, including concepts, video storyboards, 360 post-production assets, and regional variants. Stakeholder Management Cross-Functional Synergy: Lead high-level meetings including Creative, Marketing, and Legal reviews. Executive Presence: Confidently present creative work to senior leadership and act as the primary point of contact for internal stakeholders. Communication: Facilitate clear information flow, from setting up creative presentations to circulating actionable meeting notes and project resolutions. Qualifications Professional Experience: 5+ years of project management experience within an in-house creative team or agency environment. Digital Expertise: Strong background in digital and social-first creative production is highly preferred. Technical Proficiency: Deep understanding of project management infrastructure and tools (e.g., Wrike, Float, Monday.com). Leadership Style: A proactive "solution-first" approach; comfortable leading through ambiguity and resolving complex project conflicts. Communication: Exceptional verbal and written skills; a natural leader who can manage diverse personalities and interdisciplinary teams. Education: Bachelor's Degree or equivalent professional standing. Why This Role? This is an opportunity to manage the creative heartbeat of a global beauty leader. You will work at the intersection of high-end design and commercial strategy, ensuring that every piece of creative work meets the highest standards of excellence. #LI-CB1
    $40 hourly 2d ago
  • GTM Strategy & Operations Manager

    Anrok, Inc.

    Operations manager job in New York, NY

    San Francisco, Salt Lake City, or New York City Anrok is the leading tax automation platform enabling businesses to expand globally without compliance complexity. As the digital economy has grown 6x over the last decade, software businesses have gone from not worrying about sales tax to needing to monitor exposure, calculate rates, and file returns across 20+ US states and many countries worldwide. This creates a critical bottleneck for companies that should be able to transact with customers everywhere. Anrok eliminates this complexity by connecting with billing and payment systems to automate tax monitoring, calculations, and filing end-to-end. Our unified platform handles the ever-changing maze of tax laws at municipal, state, and federal levels-so companies can focus on growth, not compliance. Our customers include: 40% of Forbes Top 50 AI companies 20% of Forbes Top 100 Cloud companies Top companies like Notion, Anthropic, and Cursor We're making compliant digital commerce a reality for companies big and small, backed by over $100M from leading investors including Spark Capital, Sequoia, Index, and Khosla Ventures. We're looking for a GTM Strategy & Operations Manager to bring rigor, insight and scalable processes to our sales organization. You'll own core operations (compensation planning, territory and process design) for a growing team of Account Executives, while laying operational foundations for growing functions such as Partnerships and Sales Development. The operational expertise and strategic insights you bring will ensure we scale while delivering an exceptional compliance experience to every customer - beginning with their very first conversation with our team. In this role, you will Own sales operations end-to-end for our Account Executive function, including compensation planning, territory design, capacity modeling, and revenue forecasting Partner closely with GTM leaders to build scalable, user-friendly processes and optimize their decisionmaking with data-driven insights and strategic recommendations Operationalize our evolving sales methodology by designing systems to measure and improve adoption and execution Build operational foundations for Partnerships and Sales Development, establishing initial processes, tooling and reporting enabling these functions to grow and scale Identify and remove operational bottlenecks that slow the team down, continuously improving workflows across the sales organization What excites us 4-6 years of experience in GTM/revenue operations, sales operations or a similar role Ability to jump into new situations, quickly identify areas of improvement and solve problems, with an eye toward architecting solutions that will scale Track record of building trust and credibility with GTM leaders and cross-functionally to drive impact Analytical rigor: direct experience building sales capacity plans and revenue forecasts, or an MBA/management consulting/finance background You don't need to be (and won't be) a Salesforce administrator, but comfort with CRM reporting and dashboards is required Bonus points for experience in partner/channel sales operations What we offer The equity upside of an early-stage startup with the product-market fit of a later-stage company. Daily lunch and snacks for those working out of our office hubs. Medical, dental, and vision insurance covered 100%. One Medical membership covered, flexible sick benefits, and more. Annual learning and development stipend for books, online courses, and conferences, as well as a curious team to share your learnings with. Annual team off-sites and in-person opportunities around our growing Anrok hubs. Home office setup stipend to ensure you have the equipment you need to thrive at work. At Anrok, we embrace a dynamic and flexible hybrid work environment based out of our growing office hubs - San Francisco, New York City, and Salt Lake City where we collaborate in-person 3 days per week. Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Anrok recruiters will only reach out via LinkedIn or email with an anrok.com domain. Any outreach claiming to be from Anrok via other sources should be ignored.
    $80k-128k yearly est. 2d ago
  • Operations Manager

    Bridge Philanthropic Consulting

    Operations manager job in New York, NY

    The Operations Manager will support the Chief Executive Officer (CEO) and the executive management team in the daily operational activities to ensure business growth, sustainability, and efficient company operations. This individual will collaborate with various departments, including technology, marketing, People and Culture, and project leads, to streamline processes and manage relationships with stakeholders, consultants, and internal teams. Key Responsibilities: Assist in managing daily operations to achieve business growth and sustainability. Collaborate with technology and marketing teams to maintain web systems and branding. Partner with HR to streamline consultant onboarding and ensure project scopes are clear and billing is accurate. Review and improve operational systems and processes. Track operational risks and provide strategic solutions. Support CEO in long-term planning, reporting, and managing special projects. Oversee and report on KPIs regularly. Ensure smooth execution of operational, administrative, and compliance functions. Qualifications: Bachelor's degree in Business, Operations, or related field (Master's preferred). 5-7 years of experience in operations management. Strong project management, communication, and leadership skills. Experience with financial reporting, HR, and process improvement. Proficient in Microsoft Office and operational tools. Preferred Qualifications: Experience in consulting or philanthropic industries. Knowledge of marketing, branding, and web technologies. This is an independent contractor position seeking someone with consulting experience. REQUIRED
    $80k-128k yearly est. 2d ago

Learn more about operations manager jobs

How much does an operations manager earn in Middletown, NJ?

The average operations manager in Middletown, NJ earns between $65,000 and $158,000 annually. This compares to the national average operations manager range of $47,000 to $123,000.

Average operations manager salary in Middletown, NJ

$102,000

What are the biggest employers of Operations Managers in Middletown, NJ?

The biggest employers of Operations Managers in Middletown, NJ are:
  1. CVS Health
  2. Datwyler
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