Life Processing Specialist
Operations specialist job in Lansing, MI
OBJECTIVE
Life Processing Specialist Objective
To be an effective team member of the Life Operations Department. To provide training and quality control assistance to co-workers. To assist with meeting service standards and participate in departmental projects and testing. To provide quality support services in a prompt and professional manner to Farm Bureau Insurance agents and underwriters. To act as a multi-disciplinary resource within the department, cross-trained on multiple functions to fulfill the needs of the workload.
RESPONSIBILITIES
Life Processing Specialist Responsibilities
Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and analyze and recommend enhancements or changes to documentation, software, or procedures when a need is recognized.
Understand and perform processing tasks of the Life New Business and Life Customer Service Departments as needed to maintain productivity and service level standards.
Maintain advanced knowledge of procedures, coverages, systems, and processes. Develop effective procedures on processing functions for department and other users.
Serve as a point of contact for escalated processing questions and complex cases.
QUALIFICATIONS
Life Processing Specialist Qualifications
Required
High school diploma or equivalent required.
Bachelor's degree preferred with focus on insurance, business administration, finance, or management.
3-5 years' experience as a Life Processor or other equivalent experience required.
Knowledge of life/annuity products required.
Willingness to pursue continuing job-related training and education required.
Certification in LOMA Level I required.
Designations in FLMI, CLU, FALU, LLIF and/or ChFC preferred, or actively being pursued.
Note: Farm Bureau offers a full benefit package including medical, dental, vision, and 401K.
PM19
Auto-ApplyCourt Operations Specialist (Circuit Court- Legal Division)
Operations specialist job in Flint, MI
Starting Pay: $25.2496 Hourly ($52,519) Step A: $25.8921 Hourly ($53,856) Step B: $26.5856 Hourly ($55,298) Step C: $27.3115 Hourly ($56,808) Step D: $28.1308 Hourly ($58,512)
MINIMUM QUALIFICATIONS:
Two (2) years' experience as a Public Engagement Specialist;
-OR-
Two (2) years' experience working in a courtroom as a court clerk -AND- the ability to type 30 net w.p.m.;
JOB SUMMARY: Performs a variety of responsible tasks in the Legal Records Division of the Circuit Court, including court records maintenance consistent with applicable standards; may be required to provide courtroom support if so directed; work is performed under the general supervision of the Operations and Public Engagement Manager, may also work under the general supervision of the Records and Systems Manager, if so directed; performs related duties as required.
STATEMENT OF TASKS:
Assists in the selection and swearing in of jurors and maintains required information;
May be required to officially record all verdicts, motions, sentences and other court proceedings;
May be required to work at the point of public access, assisting court users;
May be required to answer both case specific and general questions;
Prepares case files to be reviewed by a Judge;
Organizes, files, scans and indexes case information;
Responds to correspondence relative to copies of requested files;
Maintains court files in compliance with case management standards;
Utilizes computers for data input, data retrieval and word processing.
Please see the attached job description for more details.
Quality Operations PWT Specialist
Operations specialist job in Auburn Hills, MI
The Propulsion Systems (PS) Manufacturing Quality position plays a critical role in ensuring the successful development, deployment, and sustainment of Stellantis Global PS Manufacturing Quality processes, standards, and systems. This position supports both mass production and launch phases, driving quality excellence across all PS manufacturing regions and plants.
For mass production: Lead the development, deployment, and long-term sustainment of Stellantis Global Propulsion Systems (PS) Manufacturing Quality processes, standards, and systems, ensuring effective regional handover and consistent implementation across all manufacturing plants.
For Launch: For the region of localization, lead and oversee plant launch readiness by evaluating project team activities from MPRM to SOP, including LRM milestone reviews. Ensure that all quality deliverables are thoroughly reviewed and validated by the Manufacturing Chief Engineer (MCE) / MFG/UPE Underbody Process Engineering and Launch Program Teams during each milestone, supporting a successful and timely program launch.
This role ensures the achievement of quality targets through strategic leadership, cross-functional collaboration, and continuous improvement across all PS manufacturing regions and plants.
Job Description:
Strategy & Leadership:
Develop and manage the Global PS Manufacturing Plant Quality organizational structure, including roles, competencies, and headcount.
Lead forums and clubs (Business & Tech) to drive synergy, share best practices, and support plant-level quality initiatives.
Standards & Systems Development:
Develop, deploy, and manage quality processes for both current production and launch programs.
Own the quality standard approval process and document control.
Represent Stellantis in external quality standardization bodies (ISO/IATF).
Electrification & Innovation:
Lead the development of Electrified PS quality systems, processes, and control strategies.
Create a global competence center for Electrification PS through analysis, benchmarking, and best practice sharing (i.e; eDCT shop/Battery Shop Business Club)
Continuous Improvement & Training:
Coordinate Quality continuous improvement initiatives, workshops, and breakthrough projects.
Provide training and coaching on QMS Standards, Quality basics, SPW fundamentals.
Support plants with Quality Workstation Standard Applications and W2B initiatives.
Collaboration & Support:
Interface globally with PS Manufacturing Quality, UPE, QMS, and PS Engineering.
Support plants directly through Gemba walks, benchmarking, and tailored coaching.
Challenge, Stakes & Results to be Produced:
Assess Plants launch readiness within milestone
MOQ Project review of milestone assessment within Project Team. Countermeasures validation
Support to plants on Standards & Launch Best Practice application on new program
Interface with industrial functions (VPE, MCE, UPE) to define and include Quality Process Lessons Learned and Product & process standard in the programs
Key Decisions:
Validate Process Quality Requirements assessment during milestone review in PPD/PSDP program.
Escalate when needed for the Quality compliance and company interest.
Validate temporary solution in front of detected issue.
Establish the direction to follow in case of roadblocks.
Give team the direction to develop and implement Quality culture and innovation in new programs.
EFM-Specialist, Logistics Operations
Operations specialist job in Novi, MI
Estes Final Mile, a wholly owned subsidiary of Estes Express Lines, was launched in 2016 to address the growing demand for final mile delivery of consumer and retail goods to residences and businesses across the US. At Estes Final Mile, our focus is on providing a world class customer delivery experience through the use of our technology enabled delivery network, resulting in industry leading service unmatched in the Industry.
We are proud to offer highly competitive pay and a comprehensive benefits package, including:
Paid vacation, sick time, and holidays
401(k) plan with company match
Medical, dental, and vision insurance
Short- and long-term disability plans
Life and accidental death & dismemberment insurance
Job referral bonus program
Responsibilities
The Specialist, Logistics Operations is responsible for maintaining expected service level of all EFM shipments, updating shipments with the most accurate and timely status, and ensuring quality of service provided to EFM customers.
To perform this job successfully, an individual must satisfactorily perform each essential duty. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential duties.
Track, trace, and monitor Estes Final Mile shipments and update the status with complete notes.
Perform clerical processes related to the Estes Final Mile business. Process routine customer information in support of transportation, billing, and/or collection efforts.
Monitor the web, fax, and voice mail for service provider updates.
Maintain data for specific customers, markets, products, and/or processes as required.
Assist and support Customer Service, Supervisors, and Managers with various business needs.
Communicate to Supervisor any issues or problems that may put a shipment in jeopardy of failure.
Complete outbound calls to consignees requesting a delivery follow up.
Appropriately identify and resolve consignee issues.
Confirm charges from service providers as needed.
Maintain familiarity with conditions that need special and accessorial charges and ensure that all costs and charges are complete and accurate.
Work to find new ways to enhance or drive efficiencies in the customer and end user experience through continuing process improvements.
Manage and maintain Terminal and Agent relationships.
Perform miscellaneous job functions to assist with operations, sales efforts, contracts, and billing.
Support and promote company core values.
Regular attendance is required.
Qualifications
The qualifications listed below are representative of the minimum knowledge, skill, and/or ability required.
SKILLS AND ABILITIES
Ability to plan, organize, and manage multiple projects and set priorities.
Ability to develop and use collaborative relationships to accomplish work goals; develop individual relationships by listening, sharing ideas, and appreciating others' efforts.
Ability to maintain stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and the organization.
Must be comfortable in a fast-paced, startup environment.
Use appropriate methods and a flexible interpersonal style to help build a cohesive team and facilitate the completion of team goals.
Read, analyze, and interpret highly complex regulations and procedures, and respond to common inquiries or complaints.
Ability to effectively present information and respond to questions from groups of customers and employees.
Ability to read and interpret general business documents.
Ability to write routine reports and general business correspondence.
Ability to work with peers and communicate basic concepts.
Must be comfortable on outbound phone calls.
Ability to solve practical problems through standardized solutions that require limited judgment.
Ability to follow prescribed and detailed procedures to solve routine problems.
Intermediate proficiency in Microsoft Office, internet, web-based, and job specific software applications.
Must be able to work flexible shifts.
Must be eligible to work in the United States.
At this time, EFW will not sponsor a new applicant for employment authorization for this position.
EFW prides itself on the quality of its employees and as such, candidates who receive a job offer will be required to successfully pass a drug screen and a background check.
EFW offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, ethnicity, color, creed, religion, national origin, age, disability status, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other legally protected status.
SUPERVISION
Position functions with supervision and has no direct reports.
EDUCATION/EXPERIENCE
Minimum of a High School Diploma (or equivalent) and 0-2 years of experience. 1-3 years of experience in the Transportation/Freight Forwarding or Customer Service industries desired. However, a combination of experience and/or education will be taken into consideration.
LICENSES/CERTIFICATIONS
None required.
TRAVEL
None required.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.
Typically sitting at a desk or table. Intermittently sitting, standing, walking or stooping.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform essential duties.
Normal office situation.
EFM is an Equal Opportunity Employer, Minorities/Female/Disabled/Veteran.
Auto-ApplyPeople Operations Specialist
Operations specialist job in Lansing, MI
Summary/objective
Under the guidance of the People Operations Business Partner, the Specialist performs diversified and confidential administrative duties in support of the People Operations Department, requiring broad and comprehensive experience, outstanding interpersonal skills and good judgment and discretion.
The People Operations Specialist is an open minded, committed team player and is energized by keeping things organized and supporting others in being successful. The Specialist's passions include hands-on work and truly understanding the fruits of the labor and the challenges faced in accomplishing the desired outcome.
This role is critical to the sustainability and business continuity of the department.
Essential Functions
Human Resources Information System (HRIS) Management
Serve as the first line for staff file management for the entire staff employment life cycle (onboarding to termination).
Maintain the integrity and confidentiality of People Operations files and records.
Maintain compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
Audit and maintain ADP system; upkeep files, ensures all required documents are placed in correct file folders, updates and maintains necessary and required system changes, ensures compliance with local, state and federal labor and employment law.
Maintain internal process trackers for checks & balances systems.
Collect and process new hire paperwork, both physical and electronic files
Process status updates for staff members (title, compensation, one-time awards, etc.)
Assist with the annual career planning/compensation review process
Maintain data analytics for business awareness and decision making.
Benefits, Time-Off, & Payroll Communication & Systems Management
Ensure the accuracy of all benefits enrollments in the HRIS to provide vendors with accurate eligibility information
Assist with coordination of open enrollment period
Ensure all employees' timecards are accurately completed and approved by employees and managers for successful payroll processing.
Maintain processes and administering all leave-of-absence requests and disability paperwork: medical, personal, disability.
Maintain staff time off process within the HRIS & manage internal communications (staff member, supervisor, etc.)
In collaboration with Talent Engagement Team
Schedule and assist with candidate interviews.
Schedule and assist with new hire orientations.
Acquire background checks and employee eligibility verifications.
Prompt new hires for document completion in the HRIS for onboarding.
Perform other duties as assigned
Specific Functions
Support the mission of creating sustainability and business continuity by providing process expertise, tools, templates, guidance to document process and procedures, creating references to ensure standard and consistent practices across the department.
In collaboration with People Operations team members, create, maintain, and actively execute on the visual aids that will ensure standard, reproduceable work for all areas under the responsibility for People Operations.
Serve as point of contact for working groups; organize and share relevant documentation and reports with project team.
Competencies
Analytical and problem-solving skills
Excellent communication, organizational, time management, and interpersonal skills; Professional demeanor; calm, polite, kind, well-spoken.
Understanding of how to integrate into a new team/organization
Understanding of own communication and learning styles, ability to assess others styles, and how to use that information to optimize relationships and project outcomes
Exceptional technology skills; Expert skill with MS Office applications: Outlook, Word, PowerPoint
Extremely attentive to details, particularly with written communications, and PowerPoint presentations.
Ability to anticipate needs and use good business judgment in escalating priority issues.
Extremely confidential; experienced in handling highly sensitive information discreetly.
Accountable, responsible, and able to work independently.
Very flexible, able to pivot quickly as priorities change.
Required Education and Experience
Bachelor's degree in Human Resources or equivalent education/experience
Preferred Education and Experience
3+ years Human Resources experience in a highly technical environment
Experience with HRIS and ATS platforms and systems
SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds
Position Type/Expected Hours of Work
Full-time position.
Company's standard operating hours are Monday thru Friday 6:00 a.m. - 6:00 p.m. with production related activities requiring 24/7/365 shifts. This position will have regular working hours during M - F with an expectation of adjusting to work outside of the standards operating hours as needed.
Niowave has multiple locations within the Lansing area. Travel between locations is expected in the role.
Other duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Quality Operations PWT Specialist
Operations specialist job in Auburn Hills, MI
The Propulsion Systems (PS) Manufacturing Quality position plays a critical role in ensuring the successful development, deployment, and sustainment of Stellantis Global PS Manufacturing Quality processes, standards, and systems. This position supports both mass production and launch phases, driving quality excellence across all PS manufacturing regions and plants.
For mass production: Lead the development, deployment, and long-term sustainment of Stellantis Global Propulsion Systems (PS) Manufacturing Quality processes, standards, and systems, ensuring effective regional handover and consistent implementation across all manufacturing plants.
For Launch: For the region of localization, lead and oversee plant launch readiness by evaluating project team activities from MPRM to SOP, including LRM milestone reviews. Ensure that all quality deliverables are thoroughly reviewed and validated by the Manufacturing Chief Engineer (MCE) / MFG/UPE Underbody Process Engineering and Launch Program Teams during each milestone, supporting a successful and timely program launch.
This role ensures the achievement of quality targets through strategic leadership, cross-functional collaboration, and continuous improvement across all PS manufacturing regions and plants.
Job Description:
Strategy & Leadership:
Develop and manage the Global PS Manufacturing Plant Quality organizational structure, including roles, competencies, and headcount.
Lead forums and clubs (Business & Tech) to drive synergy, share best practices, and support plant-level quality initiatives.
Standards & Systems Development:
Develop, deploy, and manage quality processes for both current production and launch programs.
Own the quality standard approval process and document control.
Represent Stellantis in external quality standardization bodies (ISO/IATF).
Electrification & Innovation:
Lead the development of Electrified PS quality systems, processes, and control strategies.
Create a global competence center for Electrification PS through analysis, benchmarking, and best practice sharing (i.e; eDCT shop/Battery Shop Business Club)
Continuous Improvement & Training:
Coordinate Quality continuous improvement initiatives, workshops, and breakthrough projects.
Provide training and coaching on QMS Standards, Quality basics, SPW fundamentals.
Support plants with Quality Workstation Standard Applications and W2B initiatives.
Collaboration & Support:
Interface globally with PS Manufacturing Quality, UPE, QMS, and PS Engineering.
Support plants directly through Gemba walks, benchmarking, and tailored coaching.
Challenge, Stakes & Results to be Produced:
Assess Plants launch readiness within milestone
MOQ Project review of milestone assessment within Project Team. Countermeasures validation
Support to plants on Standards & Launch Best Practice application on new program
Interface with industrial functions (VPE, MCE, UPE) to define and include Quality Process Lessons Learned and Product & process standard in the programs
Key Decisions:
Validate Process Quality Requirements assessment during milestone review in PPD/PSDP program.
Escalate when needed for the Quality compliance and company interest.
Validate temporary solution in front of detected issue.
Establish the direction to follow in case of roadblocks.
Give team the direction to develop and implement Quality culture and innovation in new programs.
Store Operations Specialist
Operations specialist job in Troy, MI
The Store Operations Specialist (SOS) leads and trains teams in performing all freight functions, including: unloading, processing, stocking, and resets.
Key Roles and Responsibilities
Provides customers a positive shopping experience
Performs cashier duties accurately while processing all transactions per policy.
Maintains 5S standards (Sort, Straighten, Systematic cleanup, Standardize and Sustain) in receiving.
Leads team in performing all freight functions including stocking and resets. Ensures Specialists are focused first in their specialized areas.
Unload, process, and stock freight to correct location, following merchandising guidelines.
Timely and thorough incident reporting compliance.
Performs store recovery tasks and housekeeping (inside and out) as required during stocking efforts.
Performs and trains team on store freight processing and merchandising responsibilities
Operates all equipment in a safe manner per directed procedures.
Ensures a safe working and shopping environment while minimizing shrink and damages.
Executes company directives, policies and procedures timely, accurately, and thoroughly.
Qualifications and Competencies
At least 18 years old
High School Diploma/Equivalent
Ability to work a flexible schedule including nights, weekends, and some holiday
Ability to lift a minimum of 50 lbs., team lift 100 lbs.
Contributes to a customer focused environment while demonstrating excellent service.
Communicates clearly with customers, team and leadership.
Reliable and trustworthy
Ability to work effectively independently and within a team to perform all tasks as assigned.
Maintains a positive attitude; works with a sense of urgency; demonstrates timely and thoroughly execution.
Flexible with an ability to handle multiple tasks where priorities shift with the demands of the business.
Auto-ApplyRegional Ops Specialist
Operations specialist job in Royal Oak, MI
About SpotOn We're not just building restaurant tech-we're giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed.
Named the #1 Restaurant POS by G2 (Fall 2025), based on ratings from real users
Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users
Awarded Great Places to Work and Built In's Best Workplaces for multiple years running
We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you're looking to make an impact with heart and hustle, SpotOn is the place for you.
The Regional Operations Specialist serves as the primary point of contact between our regional sales team and operations, ensuring efficient communication and alignment with business goals. This role emphasizes optimizing point-of-sale (POS) solutions while aligning activities with Sales VP regions, tracking activation progress post-install, and proactively addressing challenges such as stalled or never-processing accounts. The position involves fostering collaboration with various departments to enhance client satisfaction and drive successful activations.
This is an in-office role Monday - Friday in our Royal Oak, MI office.
You will:
Serve as the primary point of contact between the regional sales team and operations, fostering clear and efficient communication channels.
Provide timely updates to the regional sales team on all implementation and activation activities, ensuring alignment with business goals and targets.
Utilize your deep understanding and expertise to offer guidance and recommendations aimed at optimizing POS solutions.
Align with Sales VP regions to oversee POS implementations, track activation progress post-install, and proactively move stalled or never-processing accounts toward successful activation.
Manage the regional implementation specialist in your territory, coordinating their activities and ensuring effective execution of their responsibilities.
Collaborate closely with cross-functional teams across departments to enhance client satisfaction and streamline processes for the sales team's increased efficiency.
Participate in regular meetings to review implementation progress, address concerns, and identify opportunities for process improvement.
Qualifications:
Research shows that women and members of underrepresented groups tend to apply to roles only when they check every box on a job description. We encourage you to apply if you meet the majority of qualifications and if this role is aligned with your career trajectory.
Minimum of 2 years of experience working in the restaurant industry
Analytical and problem-solving skills
Detail-oriented, manage time effectively, and prioritize tasks to meet deadlines
Self-starter and the ability to work with minimal supervision
Excellent interpersonal and communication skills
Benefits:
At SpotOn, we put people above everything else. We're known for our innovative software and technology solutions, but we stand out because of the hard-working humans behind the tech. We can't take care of our clients without taking care of our employees first, and that's why we invest in you with a competitive benefits package which includes:
Medical, Dental and Vision Insurance
401k with company match
RSUs
Paid vacation, 10 company holidays, sick time, and volunteer time off
Employee Resource Groups to build community and inclusion at work
Monthly cell phone and internet stipend
Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development
The base salary range listed will vary depending on location and experience.
Base salary range
$53,000 - $63,000 USD
SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.
SpotOn is an e-verify company.
Auto-ApplyOperations Excellence Specialist
Operations specialist job in Utica, MI
Job Description
WHAT YOU'LL DO
The Operational Excellence Specialist supports the management of the company's business excellence program, tools and culture and is responsible for analyzing, designing, and implementing manufacturing and business processes that improve efficiency.
Duties and Responsibilities
Works with the business excellence and other teams to improve systems
Capture real-time measurement data for MRO, capital and cost saving initiatives
Provide appropriate reporting analytics on continuous improvement initiatives and metrics
Partner with all divisions to drive Operational Excellence methodology and analytics to ensure sustainable manufacturing and business process improvements are met
Leverage/benchmark best practices and drive implementation across the organization
Drive measureable improvements by identifying opportunities to remove waste
Function as a resource for continuous improvement methodologies across all divisions
Guide and challenge cross-functional teams in developement and execution of continuous improvement activities to reduce cycle time, inventory, and waste while improving process performance, quality, cost, and standardizing the process
Assist with the development of tools, methods and processes that will result in significant process improvement for Operations, Production, Quality, Maintenance Reliability and Management
Ability to challenge the status quo and comfortable with managing ambiguity
Works with the business excellence and other teams to improve systems
Recognized as SME (Subject Matter Expert) in Lean Manufacturing
Assist with the integration of the company Lean Performance System
Support manufacturing continuous improvement initiatives that drive plant and company performance improvements
Work with leaders in annual business plan strategic development planning process and prioritize improvement opportunities based on tactical planning objectives
WHAT YOU'LL NEED TO SUCCEED
Financial acumen and demonstrated ability to build trust and facilitate consensus among cross functional teams
Strong influencing/persuasive skills with a demonstrated ability to influence
Exceptional change management skills, specifically the ability to influence and promote cultural change
Strong data analytic capabilities for reporting
Exceptional analytical/statistical troubleshooting skills
Understanding of Shingo Lean methodology and approach
Change management, specifically the ability to influence and promote cultural change
Strong influencing/persuasive skills with a demonstrated ability to influence
Must be able to engage with personnel at all levels and possess exceptional oral and written English communication skills
Education
BS/BA Degree or equivalent from an accredited college or university
Experience
Experience with the manufacturing methodologies and practices
Experience leading and educating on Lean methodologies and Kaizen events
Systemic problem solver, with experience implementing solutions with root cause analysis
Minimum 5 years of direct experience in leading and supporting continuous improvement projects in a manufacturing, supply chain, or production environment
5 years of leadership experience in managing a team, developing, and motivating staff
Background in manufacturing, preferable within a Tier 1 Automotive supplier
WHAT'S IN IT FOR YOU?
Employee Stock Ownership Plan
Incentive Bonus
Medical, Vision, Dental
Prescription Drug Plan
401K
Pet Insurance
Paid Vacation & Holidays
Short-Term Disability
Tuition Reimbursement
Health and Wellness Reimbursement
Employee Recognition
Discount Programs
webcam interview for IBM Jazz CLM Process Specialist (CSM or SAFe Certifications preferred)
Operations specialist job in Lansing, MI
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile.
Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.
We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.
Job Description
Seeking an IT Specialist with a unique skill set required for Rational Team Concert (RTC). This is a new position and we would like to contract an IBM Jazz CLM Process Specialist.
Qualifications
Experience in mentoring, training and leading the effort in adopting the Jazz/CLM toolset in enterprise organizations
Experience in mentoring, training and leading the effort for effective requirement management practices in enterprise organizations
Experience in mentoring, training and leading the effort for effective test management practices in enterprise organizations
Experience in mentoring, training and leading the effort for effective configuration and change management practices in enterprise organizations
Certification as Jazz/CLM/Scrum Master
SAFe Certification
Additional Information
Thanks and Regards,
Karan Sharma
510-254-3300 ext. 150
Cards & Payment Services Specialist
Operations specialist job in Troy, MI
Job Description
Our Opportunity:
The Cards & Payment Services Specialist is responsible for day-to-day card service operational tasks including monitoring, analyzing, reporting and making recommendations on all card portfolios and inventories. This position will work with members and team members to understand and resolve all card- related issues. Additionally, this position will support other CCF payment service platforms including, but not limited to, Bill Pay, Zelle, Remote Deposit Capture, and Loan Payment Platform(s).
What You'll Do in This Role:
Research member situations and issues relating to cards and/or payment services, and collaborate with internal departments as necessary, to resolve concerns, while uncovering root causes and methods for mitigating future issues.
Perform operational activities pertaining to the VISA credit and/or debit card programs, including the review, analysis and reporting of card inventory, production reports, and services hosted by the credit union's card processor. Provides regular status updates for projects and tasks assigned.
Responsible for investigating, researching, and processing Debit/ATM disputes meeting required time frames.
Partner with the Risk Management team to process cases pertaining to card services including Compromised Account Management System (CAMS) alerts, cardholder disputes, chargebacks, and arbitration processes. Additionally, partner to recommend and coordinate fraud and card service training for Team Members.
Perform the daily processing of payment services, including Zelle, RDC, Bill Pay, and wallet tokenization.
Provide outstanding service to all members by performing within CCF's vision, mission, goals, and living our service promises through inbound calls, outbound calls, and all digital platforms.
Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
What You'll Bring To CCF:
Six months to two years of similar or related experience, including time spent in preparatory positions.
A high school degree or GED is required.
A significant level of trust, credibility and diplomacy is required.
In-depth dialogue, conversations and explanations with members, team members, and outside vendors can be of a sensitive and/or highly confidential nature.
Communications may involve motivating, influencing, educating and/or advising others on matters of significance.
Excellent organizational, prioritization, and attention to detail skills.
Proficient in the Microsoft suite of products including Word, Excel, and Outlook.
Working knowledge of credit policies.
Strong communication skills must be demonstrated through oral and written means.
Possesses basic mathematical skills and is proficient in the use of calculators.
Must be able to multi-task effectively between multiple systems to assist members with their inquiries.
Demonstrated strong customer service skills that include proven ability to handle difficult member interactions.
The Perks of Being Part of CCF:
When you join CCF you're not just taking a job-you're joining a community. From milestone anniversaries to our legendary chili cook-off, we believe in recognizing achievements and building connections through fun, shared experiences.
We offer a comprehensive benefits package designed to support the well-being of our employees:
Competitive Base Compensation: Competitive salary with eligibility for performance-based incentives.
Paid Time Off: PTO available to support work-life balance, in addition to 13 paid company holidays per year.
Wellness & Volunteer Time: Additional time off to support employee wellness and community involvement.
Health Insurance Coverage: Multiple low or no deductible medical plan options, as well as dental and vision coverage.
Employer-Paid Coverage: Company-paid life insurance and short- and long-term disability coverage.
Flexible Spending Accounts (FSA): Options for both medical and dependent care FSAs.
Education Assistance: Tuition reimbursement and student loan repayment support to help advance your education and career.
Retirement Benefits: 401(k) plan with up to 4% company match, plus an additional 4% profit-sharing contribution.
Employee Assistance Program (EAP): Confidential support services for personal and professional challenges
Work Location: This position can be based in Troy, Michigan or Toledo, Ohio. Hybrid working arrangements are available following 4-6 months of successful employment.
EOE: CCF is committed to equal opportunity and complies with EEOC rules and regulations.
Gift Processing Specialist
Operations specialist job in Bloomfield Hills, MI
Founded by Detroit philanthropists George and Ellen Booth in 1904, Cranbrook Educational Community is one of the world's leading centers of education, science, and art. Comprised of a graduate Academy of Art, contemporary Art Museum, Center for Collections and Research, House and Gardens, Institute of Science, and more than 1,600 students attending our Pre-K through 12 independent college preparatory Schools, Cranbrook welcomes thousands of visitors and students to its campus each year. Critics have called Cranbrook “the most enchanted and enchanting setting in America” and in 1989 it was designated a National Historic Landmark. The campus is located in Bloomfield Hills, Michigan, about 20 miles north of downtown Detroit. For more, please visit our website: ******************
The Gift Processing Specialist is responsible for the processing and reconciliation of gifts to the Cranbrook Educational Community (“CEC”) on the development database, Raiser's Edge NXT. In addition, this position is also responsible for accurately entering and maintaining biographical, address, degree, and other information in Raiser's Edge; assisting in other database clean-up, including salutations, creating new records; and researching and recording deaths and other important information on CEC's constituents.
Responsibilities include, but are not limited to:
Process all gifts to the CEC community. This includes preparing and reconciling all deposits; scanning, marking and electronically filing source documentation of gifts; posting gift information into Raiser's Edge; depositing funds; and running all reports associated with the information posted.
Assist with the generation of tax receipts, including such tasks as merging reports to generate receipts; reviewing information for accuracy; and printing, stuffing, and mailing receipts, as directed.
Maintain and keep current all database records with accurate and updated information and identify and assist with database clean-up projects.
Assist in reporting functions using Raiser's Edge, as requested.
Provide customer service to donors and the public via telephone and email. Communicate clearly and appropriately with donors to address questions or concerns and to clarify gift instructions. Respond to inquiries accurately and timely.
Manage the filing and paperwork associated with Advancement Services responsibilities such as gift processing, data maintenance, and research.
Maintain confidentiality of all database records, donor information and materials received or reviewed.
Provide support to and assist in training of Advancement personnel on database functionality and clarification of data.
Provide office or administrative assistance within Advancement where needed and perform other duties as assigned.
Requirements:
High School diploma or GED required; Bachelor's degree or Associate's degree or technical school training in computer or secretarial science preferred.
Must demonstrate proficiency and high degree of accuracy in database entry and have experience using queries to extract information from databases.
A minimum of 3 years working in Raiser's Edge in a non-profit organization or at least 3 years of demonstrated experience with data entry in accounting or gift processing.
Demonstrated excellent math/calculation skills, including the capability to accurately reconcile gift deposits.
A demonstrated high degree of attention to detail.
Experience in nonprofit fundraising with basic knowledge of fundraising concepts and databases would be a plus.
Must be able to effectively communicate both in writing and orally with a variety of individuals, including volunteers, donors, colleagues, and CEC leadership.
A high level of accuracy and attention to detail is needed in this position as well as the ability to organize and prioritize tasks.
Demonstrated ability to work with confidential information.
Cranbrook offers competitive compensation and benefits that include medical, dental, life insurance, long-term and short-term disability, and retirement programs with employer contribution. We also offer generous paid time off, 11 paid holidays and 3 floating holidays, employee discounts, and a unique environment in an educational setting that values collaboration.
For consideration, please submit a resume and cover letter.
SAP Process Specialist
Operations specialist job in Southfield, MI
Job SummaryResponsible for supporting end users in the day to day activities of all SAP applications. Resolving process knowledge gaps and correcting transactional errors. Supporting Information Management projects in the discovery, analysis and documentation of business requirements, process flows, testing, training and communications. Leveraging communication skills, the SAP Level 1 Support Member will support and participate in requirements and design sessions between various TKMNA business units and the Information Management Department.Job Description
Key Accountabilities:
Participating in the front line support for all SAP related applications to all SAP users including:
End user training and support
Developing project communications
Identifying issues within processes as it relates to how SAP applications are being used.
Documenting, testing and training of systems as it relates to the users
Creating standardized training documentation
RWD updates within SAP applications
Executing training to roll out changes and new applications. Responsible for testing changes and new applications to ensure they meet the user requirements.
Documenting business process modifications and working cooperatively with Business Users to train and implement change
Identifying knowledge gaps within the business organization. Special project work to rectify gaps in training.
Performing business reviews to identify issues within the business organization as it relates to SAP applications.
Ensure that the Technical and Business processes are aligned.
Identify issues with business process vs. process defined within SAP template.
Communicate with Business to rectify issues
Regional (Geographic) Support Structure
The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Qualifications:
Working experience of 5+ years involving various business processes and/or systems.
Most have understanding of technology combined with a solid business background.
Bachelor's degree in Business Administration or Computer Science (or equivalent) a plus.
Understand of business processes and technology associated with wholesale fulfillment, distribution and supply chain management.
Understanding of Project Management processes (initiating, planning, executing, controlling and closing)
Must possess strong communication skills to relate to end users in Sales, Warehouse, Business Customers, Associates and the Technical IM team.
Benefits Overview
We offer competitive company benefits to eligible positions, such as :
Medical, Dental, Vision Insurance
Life Insurance and Disability
Voluntary Wellness Programs
401(k) and RRSP programs with Company Match
Paid Vacation and Holidays
Tuition Reimbursement
And more!
Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.
Disclaimer
This is to notify the general public that some individuals/entities are using the thyssenkrupp (“TK”) name, trademark, domain name, and logo without authorization. They are posing as employees, representatives, or agents of TK and its associated/group companies. These individuals/entities are fraudulently offering jobs online through texts, websites, telephone calls, emails, or by issuing fake offer letters. They are also soliciting jobseekers to deposit money in certain bank accounts or providing jobseekers with fraudulent checks to obtain banking information.
TK does not ask, solicit, or accept any monies in any form from candidates, job applicants, or potential jobseekers, who have applied to or wish to apply to TK, whether online or otherwise as a pre-employment requirement. TK bears no responsibility for money being deposited/withdrawn therefrom in response to such fake offers.
TK does not:
1. Send job offers from free email services like Gmail, Rediffmail, Yahoo mail, etc.;
2. Request payment of any kind from prospective jobseekers or candidates for employment;
3. Authorize anyone to collect money or agree to any monetary arrangement in return for a job at TK;
4. Send checks to job seekers; or
5. Make job offers through third parties. In the event TK uses professional recruitment services through a third party, offers are always made directly by TK and not by any third parties.
PLEASE NOTE:
1. TK strongly recommends that potential jobseekers do not respond to such fake solicitations, in any manner;
2. TK will not be responsible to anyone acting on an employment offer that is not directly made by TK;
3. Anyone making an employment offer in return for money is not authorized by TK; and
4. TK reserves the right to take legal action, including criminal action, against such individuals/entities.
TK follows a formal recruitment process through its own HR department and applications are evaluated by its HR department through pre-defined processes. Please visit our official careers website at ******************************** to view authentic job openings at TK.
If you receive any unauthorized, suspicious, or fraudulent offers or interview calls, please email us at **********************************************.
We shall not accept any liability towards the representation made in any fraudulent communication or its consequences, and such fraudulent communication shall not be treated as any kind of offer or representation by TK or its group companies and affiliates.
Auto-ApplyIBM Jazz/CLM Process Specialist
Operations specialist job in Lansing, MI
We are from US IT Solutions, an ISO Certified, E-Verify, WMBE Certified organization established in 2005 in CA. O ur company is serving various State, Local and County Departments for over 10 years. USITSOL has been helping clients innovate across all phases of the application lifecycle for over a decade. Some of our prestigious clients are State of CA, State of OR, State of FL, State of NC, State of GA, State of CO, State of VA, State of AR, State of MI, State of OH, State of IL, State of MO, State of MS, California State University, Sacramento Area Sanitation Department, SMUD, Sound Transit, LA Superior Courts, District of Columbia, UMAS, University of Central Florida and Hennepin County and many more.
Job Description
Short Description:-
We are Seeking an IT Specialist with a unique skill set required for Rational Team Concert (RTC). This position is like to be a contract for an IBM Jazz CLM Process Specialist.
Qualifications
Complete Description:
This position functions as an expert in mentoring teams to comply with
policies and procedures from a process perspective supporting multiple business areas across the whole Department. This position will work with the tool administration team and other team to configure the tool to follow industry best practices and standards
.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Centralized Processing Specialist
Operations specialist job in Auburn Hills, MI
Job DescriptionDescription:
We are looking for a skilled and detail-oriented Centralized Processing Specialist to join our title Centralized Processing team. The Centralized Processing Specialist will be responsible for managing and processing escrow transactions for multiple title agencies, ensuring accuracy and compliance with all regulatory and contractual requirements. This role involves coordinating with clients, lenders, real estate agents, and internal teams to facilitate smooth and timely closings. The ideal candidate will have strong organizational skills, a solid understanding of escrow processes, and excellent attention to detail.
Key Responsibilities:
Manage and process escrow transactions from initiation through closing, ensuring all required documents and funds are accurately handled.
Review and verify escrow instructions, purchase agreements, and other transaction documents to ensure compliance with legal and contractual requirements.
Coordinate with clients, lenders, real estate agents, and other stakeholders to gather necessary information and documentation for each transaction.
Prepare and review escrow documents, including settlement statements, closing disclosures, and other related paperwork.
Monitor and track transaction progress, ensuring that all deadlines are met and that any issues are addressed promptly.
Disburse escrow funds according to the terms of the contract and ensure accurate recording of all transactions.
Conduct final reviews of closing documents to verify accuracy and completeness before distribution.
Address and resolve any discrepancies or issues related to escrow transactions, working closely with title officers and other internal teams as needed.
Maintain accurate and organized records of all escrow transactions, including documentation and correspondence.
Ensure compliance with federal, state, and local regulations, including RESPA, TRID, and other applicable guidelines.
Provide exceptional customer service by answering client inquiries, providing updates on transaction status, and addressing any concerns or issues.
Requirements:
High school diploma or equivalent required.
2-4 years of experience as an Escrow Processor or in a similar role within the title or real estate industry.
Strong understanding of escrow processes, title insurance, and real estate transactions.
Proficiency with escrow and title software (e.g., SoftPro, RamQuest, or ResWare) and Microsoft Office Suite.
Excellent organizational skills with the ability to manage multiple transactions and deadlines simultaneously.
High attention to detail and accuracy in preparing and reviewing documents.
Strong communication and interpersonal skills, with the ability to effectively interact with clients, lenders, agents, and other stakeholders.
Ability to resolve issues proactively and work under pressure in a fast-paced environment.
Preferred Qualifications:
Certification in escrow processing or related fields.
Experience with both residential and commercial escrow transactions.
Familiarity with industry best practices and emerging trends in escrow services.
Knowledge of federal and state regulations governing real estate transactions, including RESPA and TRID.
New Business Professional II
Operations specialist job in Livonia, MI
As a New Business Professional, you will process life and annuity applications ensuring each case is effectively managed to minimize turnaround time and maximize customer satisfaction. This may include reviewing confidential, sensitive, documents for completion and accuracy; ordering medical records and moving the case to completion.
Note: Must be willing and able to work 9:30am to 6:00pm shift
Responsibilities
Tasks may include reviewing confidential, sensitive, documents for completion and accuracy, ordering medical records and moving the case to completion. This role may also process reinstatements, and conversions.
Process and track new business applications by inputting necessary data for accurate completion. Process life insurance and annuity applications ensuring each case is effectively managed to minimize turn-around time and maximize customer satisfaction.
Generates reports, correspondence and form letters for additional information, document files and follows up according to established procedures.
Reviews and processes new applications for life insurance and annuity products ensuring applications meet technical, legal and underwriting guidelines.
Refers or consults with Senior New Business Professional or other staff as appropriate on more complex applications.
Handles customer inquiries to include agents and members.
This role may also:
Process reinstatements, and conversions.
Generates reports, correspondence and form letters for additional information, document files and follows ups.
Reviews and processes new applications for life insurance and annuity products.
Handles customer inquiries to include agents and members.
Qualifications
1 -2 years' experience in process-oriented customer service role.
High School diploma or equivalent and some college level coursework required.
Strong Computer and Data Entry skills
Proficient with MS Office software
Experienced with internet-based systems.
Additional Skills:
Excellent Verbal and Written Communication skills.
Able to review data/documents for accuracy and consistency' take action to prevent mistakes; follow procedures closely; keep records accurate and up to date.
Able to interpret situations and information objectively when stressed; remain calm and professional in potentially volatile or emotionally charged interactions; maintain high productivity in stressful situations; maintain high performance in the face of setbacks or rejections; view failures objectively and rebound quickly.
Able to demonstrate mastery of the technical/functional skills necessary for performing own job.
Able to gather appropriate data and diagnose the cause of a problem before taking action; separate causes from symptoms; apply lessons learned from others who encountered similar problems or challenges; anticipate problems and develops contingency plans to deal with them; develop and evaluate alternative courses of action.
What We Offer:
A collaborative, energetic work environment where you can put your passion for people to work
Medical, Dental, Vision, Life and Disability coverage available day one
Pension Plan
Performance-based incentive plan
401k available with a Company match
Holidays and Paid Time Off
AAA Basic Membership
While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel, talk, hear and concentrate. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.
This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodation will be made for otherwise qualified applicants as needed to enable them to fulfill these requirements.
We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
Auto-ApplySeasonal Operations Associate - Troy
Operations specialist job in Troy, MI
Inclusive Benefits
Financial Solutions, including Credit Union membership
NMG Associate's Core Discount of 30% with multiple in-store opportunities for an additional 30% off across select brands
NMG Discount Marketplace featuring 1,000s of products and services with over $5,000 in saving
About Neiman Marcus Group
Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded, female-majority organization that outpaces the U.S. population in racial and ethnic diversity, our people are at the heart of our progress, and we take great care to protect and empower them.
We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us at *********************************.
Neiman Marcus Group is a relationship business that leads with love in everything we do-for our customers, associates, brand partners, and communities. Our legacy of innovation and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences.
Your Role
As a Seasonal Operations Associate, you will work to enhance our client experience with our operations team during our most magical time of year. Reporting to an Operations Manager, the team Makes Life Extraordinary by leading with a people first mentality and ensuring exceptional execution of assignments.
What You'll Do
Unload and sort inbound merchandise and prepare the merchandise for the selling floor
Prepare outbound merchandise to be shipped to a client, another store or the distribution center
Complete daily inventory control operations
Execute merchandise price changes as needed
Ensure all safety procedures are followed on the receiving dock and in all other work areas
What You Bring
Minimum 1 year of experience in an operations or warehouse role(s)
Familiar with and able to use retail and mobile technologies
Requires standing, bending, climbing stairs, and lifting and carrying up to 35 pounds
Must be willing to work a flexible schedule based on business needs which will include nights, weekends and holidays
Auto-ApplyBusiness Anlayst
Operations specialist job in Troy, MI
IPS Technology Services adds value to customers' businesses by cultivating partnership and delivering quality services to meet or exceed customer expectations. Our FOCUS is on understanding customer requirements, teamwork, and communication. Our GOAL is a repeat customer.
Job Description
Title
: Sr. Business Analyst
Location
: Troy, MI
Duration
: 6 Months
Description
:
Starting remote during COVID, then Troy, MI
Requirements gathering and analysis / break down of large requests into user stories and/or component parts
System and system integration design based on requirements
Man management of adjunct technical resources, including vendor deliverables
Agile or agile-variant software development methodologies
Understanding of testing concepts through the software development lifecycle (unit, performance, regression) and capability to write test cases and test plans
Proven strength in interpreting customer business needs and translating them into application and operational requirements.
Experience with business and technical requirements analysis, business process modelling/mapping, and data modelling.
Strong experience with incident management, leading both on and off-hours ad hoc support teams.
Strong experience with various software development methodologies such as Agile, SCRUM, Waterfall, etc.
Strong experience building, writing and executing test cases (using technologies such as JIRA, Confluence, Selenium, Loadrunner, is a plus)
Excellent communicator - Ability to communicate verbally and in technical writing to all levels of the organization in a proactive, contextually appropriate manner.
Excellent analytical and problem solving skills.
Execute root cause analysis of systems and data issues.
Excellent organizational skills.
Excellent understanding of business process.
Strong ability to think through workflows and the characteristics that make each workflow different.
Proven ability to prioritize work by dividing time, attention and effort between assigned workload and on-going support tasks.
Proven ability to easily adapt to changes in processes, procedures and priorities.
Proven understanding of web service APIs and XML messaging systems
Additional Information
Local Preferred
Learning Operations Specialist
Operations specialist job in Auburn Hills, MI
Within the framework of the guidelines set by Team Leads, Heads of Tech Training or Region and Country Training Managers, the incumbent * Guarantees, within their scope of responsibility, the effective and timely implementation of the learning initiatives designed by the LBP
* Supports need analysis and collection of individual requests (e.g. related to PDI)
* Organizes and coordinates training delivery (eLearning, virtual classes, ILT, etc.), by meeting the global standards/ guidelines in terms of processes, technologies and tools to be used (learning ecosystem, authoring tools, planning tools, e signature, etc.)
* Guarantees that all training data are constantly updated into the common system
* Collects and provide data related to the agreed learning KPI satisfaction, hours delivered
* Guarantees compliance of delivered training with local and global rules (e.g., EHS, Funding, synergies, learning)
Job accountabilities:
* To collect needs in his her scope of responsibility and share them with the LBPs
* To organize the training defined by the LBPs of reference (from convocations to the evaluation of effectiveness ) in his her own scope of responsibility
* To organize training (e.g. mandatory , technical certifications , technological updates in the plants ), using the tools (e.g. Stellantis Learning Hub) provided , in
* coordination with the LBP of reference
* To provide timely data/reporting required for preparation of funded plans (where applicable) and social commitments including Unions, Sustainability Report...)
* monitoring and any audits/ certifications
* To report to the appropriate LBP any critical issues, problems or proposals to be submitted to the learning communities.
* Ability to handle multiple assignments simultaneously and successfully
Basic Qualifications:
* Bachelor's degree
* 3+ years of professional work experience
* Basics of learning processes
* Learning Management System (LMS) administration experience - ability to function as an operational admin within the Stellantis Ecosystem
* Project Management basics: planning and organization and logistics
* Experience generating reports (e.g. v-lookups, pivot tables)
* Customer management
* Budgeting basics
* Collection of local needs (use of standard templates)
Business Anlayst
Operations specialist job in Troy, MI
IPS Technology Services adds value to customers' businesses by cultivating partnership and delivering quality services to meet or exceed customer expectations. Our FOCUS is on understanding customer requirements, teamwork, and communication. Our GOAL is a repeat customer.
Job Description
Title: Sr. Business Analyst
Location: Troy, MI
Duration: 6 Months
Description:
Starting remote during COVID, then Troy, MI
Requirements gathering and analysis / break down of large requests into user stories and/or component parts
System and system integration design based on requirements
Man management of adjunct technical resources, including vendor deliverables
Agile or agile-variant software development methodologies
Understanding of testing concepts through the software development lifecycle (unit, performance, regression) and capability to write test cases and test plans
Proven strength in interpreting customer business needs and translating them into application and operational requirements.
Experience with business and technical requirements analysis, business process modelling/mapping, and data modelling.
Strong experience with incident management, leading both on and off-hours ad hoc support teams.
Strong experience with various software development methodologies such as Agile, SCRUM, Waterfall, etc.
Strong experience building, writing and executing test cases (using technologies such as JIRA, Confluence, Selenium, Loadrunner, is a plus)
Excellent communicator - Ability to communicate verbally and in technical writing to all levels of the organization in a proactive, contextually appropriate manner.
Excellent analytical and problem solving skills.
Execute root cause analysis of systems and data issues.
Excellent organizational skills.
Excellent understanding of business process.
Strong ability to think through workflows and the characteristics that make each workflow different.
Proven ability to prioritize work by dividing time, attention and effort between assigned workload and on-going support tasks.
Proven ability to easily adapt to changes in processes, procedures and priorities.
Proven understanding of web service APIs and XML messaging systems
Additional Information
Local Preferred