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Traffic Operations Specialist
Aecom 4.6
Operations specialist job in Lansing, MI
Work with Us. Change the World.
At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations.
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.
We're one global team driven by our common purpose to deliver a better world. Join us.
Job Description
AECOM is seeking a highly motivated and dependable Traffic OperationsSpecialist in Lansing, MI.
Job Summary
This position is responsible for monitoring, detecting, and reporting traffic incidents on Michigan's roadways, and coordinating with response agencies to manage the clearance of traffic incidents. The primary responsibility of this position is to use intelligent transportation system devices to detect and verify incidents, coordinate a response, and communicate the impacts to stakeholders. Once the Operator has confirmed a traffic incident and coordinated with the appropriate jurisdiction for response, the operator then distributes traveler information through a variety of communication platforms such as digital message signs, websites, social media, and media outlets.
Applicants will need to be professional, reliable, self-motivated, and able to follow strict standard operating procedures. This role supports a 24/7 operations environment. It is a part time role with expected hours to be between 32-40 hours per week. Typical shifts are 5am-1pm weekdays, 11-7pm weekdays, and 8pm-6am in a 4 day workweek covering 2 weekdays and 2 weekend days.
Responsibilities
Managing and logging traffic incidents in an advanced transportation management system software
Coordinating and dispatching incident response crews to incidents in a safe, timely and efficient manner.
Detecting, confirming, and tracking equipment failures affecting control room operations (e.g., central system, computers, CCTV cameras, digital message signs, etc.)
Coordinating with local, regional, and statewide stakeholders on all control room activities by providing essential and timely incident information and status
Informing first responders of traffic related incidents involving injury and assisting with coordination of lane closures and diversion routes.
Coordinating incidents with local municipalities for resolution and information dissemination.
Dispatch, coordinate and communicate by radio with MDOT's Safety Service Patrol.
Qualifications
Minimum Requirements
High School Diploma/GED
Michigan Driver's License in good standing
Willingness to take and pass a drug screening
Preferred Qualifications
Associates Degree
Prior experience working in a fast paced, technology infused, environment
Demonstrated reliability
Full range of physical mobility, visual acuity, and general good health
Geographic familiarity with State of Michigan Interstate system
Computer proficiency: Office (Word, Excel, Power Point, Outlook)
Scheduling flexibility
Additional Information
* Sponsorship is not available for this position
About AECOM
AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.
AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients' complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com.
What makes AECOM a great place to work
You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you'll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you've always envisioned. Here, you'll find a welcoming workplace built on respect, collaboration and community-where you have the freedom to grow in a world of opportunity.
As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.
$57k-76k yearly est. 1d ago
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Sales Specialist, AI & Operational Analytics - West Coast
Onestream Software 4.3
Operations specialist job in Birmingham, MI
Sales Specialist, AI & Operational Anaytics - West Coast
Compensation: $125,000.00 - $170,000.00 (Range applies to US candidates only) + Benefits/Variable Comp/Equity - Range may vary based on experience.
Employment Type: Full-Time
Benefits Offered: Vision, Medical, Life, Dental, 401K
Summary
The Sales Specialist, AI & Operational Analytics is a quota-carrying sales role responsible for driving growth within an assigned territory for OneStream's SensibleAI Portfolio, including SensibleAI Forecast, SensibleAI Studio, and SensibleAI Agents. This role includes a commission plan and operates as a highly skilled sales overlay, partnering with OneStream Account Managers while leading the evaluation cycle for AI solution sales. A critical component of the role is the ability to understand diverse industries and business models, identify where AI/ML can deliver measurable value, and scope high-impact use cases that align to OneStream's SensibleAI portfolio.
The position plays a pivotal role in accelerating adoption of OneStream's AI/ML capabilities across existing customers and new prospects and expanding OneStream's presence in strategic markets.
Primary Duties & Responsibilities
Territory Ownership & Sales Execution
Own and execute the business plan for your assigned territory, aligned to regional goals and go-to-market strategies.
Forecast, manage, and track pipeline and bookings to achieve quota objectives.
Partner closely with OneStream Account Managers to identify, influence, and close opportunities involving SensibleAI solutions.
Customer Engagement & Evaluation Leadership
Lead customers and prospects through the AI solution evaluation cycle, including qualification, discovery, proof of concepts/value, solution mapping, use-case scoping, project estimation, business case development, and proposal delivery.
Conduct discovery sessions to uncover customer pain points, data readiness, forecasting needs, and opportunities for automation.
Develop compelling value propositions, ROI models, and executive-ready presentations to advance sales cycles.
Maintain a strong presence in your region by building long-term, trust-based relationships with C-suite and line-of-business leaders.
Market Development & Event Leadership
Support regional field marketing events to promote OneStream's SensibleAI solutions with customers and prospects to expand pipeline.
Leverage personal network and industry knowledge to identify new prospects and expand OneStream's footprint.
Support thought leadership by staying current with AI, ML, and FP&A technology trends and articulating their impact on the Office of Finance.
Collaboration & Solution Expertise
Become a product expert on OneStream's SensibleAI Portfolio and effectively articulate technical concepts in clear, business-oriented language.
Collaborate with AI Solution Consultants, AI Delivery Consultants and Partner ecosystem to ensure high-quality customer engagements.
Prepare and deliver comprehensive proposals and RFP/RFQ responses.
Required Education & Experiene
Bachelor's degree in Business Administration, Marketing, Finance, or related field-or equivalent professional experience.
5+ years of enterprise B2B sales experience, preferably in a quota-carrying role.
Demonstrated ability to communicate complex or technical concepts to senior business audiences in a clear and compelling manner.
Preferred Education & Experience
Experience selling or consulting on complex cloud-based, on-premises, or hybrid technology solutions.
Proven background in consultative selling with C-level executives.
Proficiency with CRM systems, MS Office, and analytical or project management tools.
Demonstrated success working in cross-functional, collaborative teams.
Knowledge, Skills & Abilities
Proven track record of exceeding revenue goals and driving high-growth territories.
Strong customer service orientation with ability to assess customer needs and build long-term satisfaction.
Exceptional verbal and written communication, presentation, and storytelling abilities.
Strong business and financial acumen with the ability to quickly understand how different industries operate and identify processes where ML can drive measurable value.
Knowledge of modern sales and marketing strategies, including account planning and territory management.
Highly professional, strategic, organized, and effective at C-suite leaders.
Tech-savvy with strong business acumen and the ability to quickly understand evolving AI/ML technologies.
Flexible, adaptable, goal-oriented, and skilled at managing multiple priorities.
Willingness to travel as needed.
Who We Are
OneStream is how today's Finance teams can go beyond just reporting on the past and Take Finance Further by steering the business to the future. It's the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution. Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visit ******************
Why Join The OneStream Team
Transparency around corporate structure, salary, and benefits
Core value of customer success
Variety of project work (not industry-specific)
Strong culture and camaraderie
Multiple training opportunities
Benefits at OneStream
OneStream employees are passionate, hardworking individuals who go above and beyond to keep our customers happy and follow through on our mission statement. They consistently deliver the best and in turn, we make every effort to keep them cared for and happy. A sample of the benefits we provide are:
Excellent Medical Plan
Dental & Vision Insurance
Life Insurance
Short & Long Term Disability
Vacation Time
Paid Holidays
Professional Development
Retirement Plan
All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship.
OneStream is an Equal Opportunity Employer.
#LI-JB1
#LI-Remote
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$125k-170k yearly 3d ago
Quality Operations PWT Specialist
FCA Us LLC 4.2
Operations specialist job in Auburn Hills, MI
The Propulsion Systems (PS) Manufacturing Quality position plays a critical role in ensuring the successful development, deployment, and sustainment of Stellantis Global PS Manufacturing Quality processes, standards, and systems. This position supports both mass production and launch phases, driving quality excellence across all PS manufacturing regions and plants.
For mass production: Lead the development, deployment, and long-term sustainment of Stellantis Global Propulsion Systems (PS) Manufacturing Quality processes, standards, and systems, ensuring effective regional handover and consistent implementation across all manufacturing plants.
For Launch: For the region of localization, lead and oversee plant launch readiness by evaluating project team activities from MPRM to SOP, including LRM milestone reviews. Ensure that all quality deliverables are thoroughly reviewed and validated by the Manufacturing Chief Engineer (MCE) / MFG/UPE Underbody Process Engineering and Launch Program Teams during each milestone, supporting a successful and timely program launch.
This role ensures the achievement of quality targets through strategic leadership, cross-functional collaboration, and continuous improvement across all PS manufacturing regions and plants.
Job Description:
Strategy & Leadership:
Develop and manage the Global PS Manufacturing Plant Quality organizational structure, including roles, competencies, and headcount.
Lead forums and clubs (Business & Tech) to drive synergy, share best practices, and support plant-level quality initiatives.
Standards & Systems Development:
Develop, deploy, and manage quality processes for both current production and launch programs.
Own the quality standard approval process and document control.
Represent Stellantis in external quality standardization bodies (ISO/IATF).
Electrification & Innovation:
Lead the development of Electrified PS quality systems, processes, and control strategies.
Create a global competence center for Electrification PS through analysis, benchmarking, and best practice sharing (i.e; eDCT shop/Battery Shop Business Club)
Continuous Improvement & Training:
Coordinate Quality continuous improvement initiatives, workshops, and breakthrough projects.
Provide training and coaching on QMS Standards, Quality basics, SPW fundamentals.
Support plants with Quality Workstation Standard Applications and W2B initiatives.
Collaboration & Support:
Interface globally with PS Manufacturing Quality, UPE, QMS, and PS Engineering.
Support plants directly through Gemba walks, benchmarking, and tailored coaching.
Challenge, Stakes & Results to be Produced:
Assess Plants launch readiness within milestone
MOQ Project review of milestone assessment within Project Team. Countermeasures validation
Support to plants on Standards & Launch Best Practice application on new program
Interface with industrial functions (VPE, MCE, UPE) to define and include Quality Process Lessons Learned and Product & process standard in the programs
Key Decisions:
Validate Process Quality Requirements assessment during milestone review in PPD/PSDP program.
Escalate when needed for the Quality compliance and company interest.
Validate temporary solution in front of detected issue.
Establish the direction to follow in case of roadblocks.
Give team the direction to develop and implement Quality culture and innovation in new programs.
$65k-97k yearly est. 15m ago
EFM-Specialist, Logistics Operations
Estes Forwarding Worldwide 4.4
Operations specialist job in Novi, MI
Estes Final Mile, a wholly owned subsidiary of Estes Express Lines, was launched in 2016 to address the growing demand for final mile delivery of consumer and retail goods to residences and businesses across the US. At Estes Final Mile, our focus is on providing a world class customer delivery experience through the use of our technology enabled delivery network, resulting in industry leading service unmatched in the Industry.
We are proud to offer highly competitive pay and a comprehensive benefits package, including:
Paid vacation, sick time, and holidays
401(k) plan with company match
Medical, dental, and vision insurance
Short- and long-term disability plans
Life and accidental death & dismemberment insurance
Job referral bonus program
Responsibilities
The Specialist, Logistics Operations is responsible for maintaining expected service level of all EFM shipments, updating shipments with the most accurate and timely status, and ensuring quality of service provided to EFM customers.
To perform this job successfully, an individual must satisfactorily perform each essential duty. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential duties.
Track, trace, and monitor Estes Final Mile shipments and update the status with complete notes.
Perform clerical processes related to the Estes Final Mile business. Process routine customer information in support of transportation, billing, and/or collection efforts.
Monitor the web, fax, and voice mail for service provider updates.
Maintain data for specific customers, markets, products, and/or processes as required.
Assist and support Customer Service, Supervisors, and Managers with various business needs.
Communicate to Supervisor any issues or problems that may put a shipment in jeopardy of failure.
Complete outbound calls to consignees requesting a delivery follow up.
Appropriately identify and resolve consignee issues.
Confirm charges from service providers as needed.
Maintain familiarity with conditions that need special and accessorial charges and ensure that all costs and charges are complete and accurate.
Work to find new ways to enhance or drive efficiencies in the customer and end user experience through continuing process improvements.
Manage and maintain Terminal and Agent relationships.
Perform miscellaneous job functions to assist with operations, sales efforts, contracts, and billing.
Support and promote company core values.
Regular attendance is required.
Qualifications
The qualifications listed below are representative of the minimum knowledge, skill, and/or ability required.
SKILLS AND ABILITIES
Ability to plan, organize, and manage multiple projects and set priorities.
Ability to develop and use collaborative relationships to accomplish work goals; develop individual relationships by listening, sharing ideas, and appreciating others' efforts.
Ability to maintain stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and the organization.
Must be comfortable in a fast-paced, startup environment.
Use appropriate methods and a flexible interpersonal style to help build a cohesive team and facilitate the completion of team goals.
Read, analyze, and interpret highly complex regulations and procedures, and respond to common inquiries or complaints.
Ability to effectively present information and respond to questions from groups of customers and employees.
Ability to read and interpret general business documents.
Ability to write routine reports and general business correspondence.
Ability to work with peers and communicate basic concepts.
Must be comfortable on outbound phone calls.
Ability to solve practical problems through standardized solutions that require limited judgment.
Ability to follow prescribed and detailed procedures to solve routine problems.
Intermediate proficiency in Microsoft Office, internet, web-based, and job specific software applications.
Must be able to work flexible shifts.
Must be eligible to work in the United States.
At this time, EFW will not sponsor a new applicant for employment authorization for this position.
EFW prides itself on the quality of its employees and as such, candidates who receive a job offer will be required to successfully pass a drug screen and a background check.
EFW offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, ethnicity, color, creed, religion, national origin, age, disability status, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other legally protected status.
SUPERVISION
Position functions with supervision and has no direct reports.
EDUCATION/EXPERIENCE
Minimum of a High School Diploma (or equivalent) and 0-2 years of experience. 1-3 years of experience in the Transportation/Freight Forwarding or Customer Service industries desired. However, a combination of experience and/or education will be taken into consideration.
LICENSES/CERTIFICATIONS
None required.
TRAVEL
None required.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.
Typically sitting at a desk or table. Intermittently sitting, standing, walking or stooping.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform essential duties.
Normal office situation.
EFM is an Equal Opportunity Employer, Minorities/Female/Disabled/Veteran.
$50k-82k yearly est. Auto-Apply 60d+ ago
Quality Operations Specialist
Welbehealth
Operations specialist job in Lansing, MI
WelbeHealth PACE helps seniors stay in their homes and communities by providing medical care and community-based services. We believe in going the extra mile and aim to make a genuine difference in our participants' lives. Under the supervision of the Quality Operations Director (QOD), the Quality OperationsSpecialist is accountable for the maintenance and oversight of the WelbeHealth Quality Operations (QO) program. This role monitors staff compliance with state and federal regulations and WelbeHealth policies and procedures, as well as coordinates WelbeHealth audits
**Essential Job Duties:**
+ Collaborate with the QOD on the development of Quality Improvement (QI) Program initiatives and priorities
+ Serve as a primary resource for QO Coordinators to ensure accurate application of quality policies and procedures
+ Coordinate messaging for the QO team, including maintenance of email inboxes and other communication platforms
+ Collect, analyze, and generate reports for regulatory QO department data including that specified in the QI plan, HPMS, and required by state and federal regulations
+ Assist with auditing and ensuring timely completion of all regulatory requirements
+ Gather universe data elements for PACE and mock audits, and support data requests during audits
+ Complete investigations and notifications, along with the grievances, appeals, and HPMS processes as needed
**Job Requirements:**
+ Bachelor's degree in a relevant field; master's degree in relevant field preferred; professional experience of five (5) years may be substituted
+ Minimum of two (2) years of work experience in QI in a healthcare setting
+ Experience and knowledge of healthcare compliance, including PACE-specific program compliance; PACE experience is highly desired
+ Experience with managing data and conducting analyses using productivity suite software, including complex spreadsheets
+ Extensive Microsoft Office Suite, Smartsheet, and Health Information Management experience
+ Highly motivated, self-directed, able to execute tasks in a quickly changing environment, and able to make sound decisions in emergency situations
**Benefits of Working at WelbeHealth:** Apply your expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for.
+ Standard business working hours
+ Full medical, dental, and vision insurance, beginning day one
+ Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days
+ And additional benefits
Salary/Wage base range for this role is $68,640 - $89,535 / year + Bonus. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications.
Compensation
$68,640-$89,535 USD
**COVID-19 Vaccination Policy**
At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations.
**Our Commitment to Diversity, Equity and Inclusion**
At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law.
**Beware of Scams**
Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to ****************************
$68.6k-89.5k yearly Easy Apply 8d ago
People Operations Specialist
Niowave 3.5
Operations specialist job in Lansing, MI
Summary/objective
Under the guidance of the People Operations Business Partner, the Specialist performs diversified and confidential administrative duties in support of the People Operations Department, requiring broad and comprehensive experience, outstanding interpersonal skills and good judgment and discretion.
The People OperationsSpecialist is an open minded, committed team player and is energized by keeping things organized and supporting others in being successful. The Specialist's passions include hands-on work and truly understanding the fruits of the labor and the challenges faced in accomplishing the desired outcome.
This role is critical to the sustainability and business continuity of the department.
Essential Functions
Human Resources Information System (HRIS) Management
Serve as the first line for staff file management for the entire staff employment life cycle (onboarding to termination).
Maintain the integrity and confidentiality of People Operations files and records.
Maintain compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
Audit and maintain ADP system; upkeep files, ensures all required documents are placed in correct file folders, updates and maintains necessary and required system changes, ensures compliance with local, state and federal labor and employment law.
Maintain internal process trackers for checks & balances systems.
Collect and process new hire paperwork, both physical and electronic files
Process status updates for staff members (title, compensation, one-time awards, etc.)
Assist with the annual career planning/compensation review process
Maintain data analytics for business awareness and decision making.
Benefits, Time-Off, & Payroll Communication & Systems Management
Ensure the accuracy of all benefits enrollments in the HRIS to provide vendors with accurate eligibility information
Assist with coordination of open enrollment period
Ensure all employees' timecards are accurately completed and approved by employees and managers for successful payroll processing.
Maintain processes and administering all leave-of-absence requests and disability paperwork: medical, personal, disability.
Maintain staff time off process within the HRIS & manage internal communications (staff member, supervisor, etc.)
In collaboration with Talent Engagement Team
Schedule and assist with candidate interviews.
Schedule and assist with new hire orientations.
Acquire background checks and employee eligibility verifications.
Prompt new hires for document completion in the HRIS for onboarding.
Perform other duties as assigned
Specific Functions
Support the mission of creating sustainability and business continuity by providing process expertise, tools, templates, guidance to document process and procedures, creating references to ensure standard and consistent practices across the department.
In collaboration with People Operations team members, create, maintain, and actively execute on the visual aids that will ensure standard, reproduceable work for all areas under the responsibility for People Operations.
Serve as point of contact for working groups; organize and share relevant documentation and reports with project team.
Competencies
Analytical and problem-solving skills
Excellent communication, organizational, time management, and interpersonal skills; Professional demeanor; calm, polite, kind, well-spoken.
Understanding of how to integrate into a new team/organization
Understanding of own communication and learning styles, ability to assess others styles, and how to use that information to optimize relationships and project outcomes
Exceptional technology skills; Expert skill with MS Office applications: Outlook, Word, PowerPoint
Extremely attentive to details, particularly with written communications, and PowerPoint presentations.
Ability to anticipate needs and use good business judgment in escalating priority issues.
Extremely confidential; experienced in handling highly sensitive information discreetly.
Accountable, responsible, and able to work independently.
Very flexible, able to pivot quickly as priorities change.
Required Education and Experience
Bachelor's degree in Human Resources or equivalent education/experience
Preferred Education and Experience
3+ years Human Resources experience in a highly technical environment
Experience with HRIS and ATS platforms and systems
SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds
Position Type/Expected Hours of Work
Full-time position.
Company's standard operating hours are Monday thru Friday 6:00 a.m. - 6:00 p.m. with production related activities requiring 24/7/365 shifts. This position will have regular working hours during M - F with an expectation of adjusting to work outside of the standards operating hours as needed.
Niowave has multiple locations within the Lansing area. Travel between locations is expected in the role.
Other duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
$52k-82k yearly est. 60d+ ago
Quality Operations PWT Specialist
Stellantis Nv
Operations specialist job in Auburn Hills, MI
The Propulsion Systems (PS) Manufacturing Quality position plays a critical role in ensuring the successful development, deployment, and sustainment of Stellantis Global PS Manufacturing Quality processes, standards, and systems. This position supports both mass production and launch phases, driving quality excellence across all PS manufacturing regions and plants.
For mass production: Lead the development, deployment, and long-term sustainment of Stellantis Global Propulsion Systems (PS) Manufacturing Quality processes, standards, and systems, ensuring effective regional handover and consistent implementation across all manufacturing plants.
For Launch: For the region of localization, lead and oversee plant launch readiness by evaluating project team activities from MPRM to SOP, including LRM milestone reviews. Ensure that all quality deliverables are thoroughly reviewed and validated by the Manufacturing Chief Engineer (MCE) / MFG/UPE Underbody Process Engineering and Launch Program Teams during each milestone, supporting a successful and timely program launch.
This role ensures the achievement of quality targets through strategic leadership, cross-functional collaboration, and continuous improvement across all PS manufacturing regions and plants.
Job Description:
Strategy & Leadership:
* Develop and manage the Global PS Manufacturing Plant Quality organizational structure, including roles, competencies, and headcount.
* Lead forums and clubs (Business & Tech) to drive synergy, share best practices, and support plant-level quality initiatives.
Standards & Systems Development:
* Develop, deploy, and manage quality processes for both current production and launch programs.
* Own the quality standard approval process and document control.
* Represent Stellantis in external quality standardization bodies (ISO/IATF).
Electrification & Innovation:
* Lead the development of Electrified PS quality systems, processes, and control strategies.
* Create a global competence center for Electrification PS through analysis, benchmarking, and best practice sharing (i.e; eDCT shop/Battery Shop Business Club)
Continuous Improvement & Training:
* Coordinate Quality continuous improvement initiatives, workshops, and breakthrough projects.
* Provide training and coaching on QMS Standards, Quality basics, SPW fundamentals.
* Support plants with Quality Workstation Standard Applications and W2B initiatives.
Collaboration & Support:
* Interface globally with PS Manufacturing Quality, UPE, QMS, and PS Engineering.
* Support plants directly through Gemba walks, benchmarking, and tailored coaching.
Challenge, Stakes & Results to be Produced:
* Assess Plants launch readiness within milestone
* MOQ Project review of milestone assessment within Project Team. Countermeasures validation
* Support to plants on Standards & Launch Best Practice application on new program
* Interface with industrial functions (VPE, MCE, UPE) to define and include Quality Process Lessons Learned and Product & process standard in the programs
Key Decisions:
* Validate Process Quality Requirements assessment during milestone review in PPD/PSDP program.
* Escalate when needed for the Quality compliance and company interest.
* Validate temporary solution in front of detected issue.
* Establish the direction to follow in case of roadblocks.
* Give team the direction to develop and implement Quality culture and innovation in new programs.
Basic Qualifications:
* Bachelors Degree
* 3 + years Plant experience position (Manager)
* Proven experience in manufacturing quality, preferably within the propulsion systems sector.
* 2+ years Quality Shop experience
* Program experience (from Engineering or Plant side), Process Engineering experience (> 2 years), being part of one Program Team for > 2 years (from design to SOP)
* Excellent leadership, communication, and cross-functional collaboration skills.
* Ability to drive strategic initiatives and manage complex projects across multiple regions. International experience (> 3 months) is a plus.
* Fluent in English
$43k-71k yearly est. 36d ago
Store Operations Specialist
at Home Group
Operations specialist job in Zilwaukee, MI
@page { size: 8.27in 11.69in; margin: 0.79in } p { line-height: 115%; margin-bottom: 0.1in; background: transparent } pre { font-family: "Liberation Mono", monospace; font-size: 10pt; background: transparent } The Store OperationsSpecialist (SOS) leads and trains teams in performing all freight functions, including: unloading, processing, stocking, and resets. he Store Operations Associate is responsible for unloading, processing, and stocking freight safely and efficiently to maximize product availability for the customer. Key Roles and Responsibilities Provides customers a positive shopping experience Performs cashier duties accurately while processing all transactions per policy. Maintains 5S standards (Sort, Straighten, Systematic cleanup, Standardize and Sustain) in receiving. Leads team in performing all freight functions including stocking and resets. Ensures Specialists are focused first in their specialized areas. Unload, process, and stock freight to correct location, following merchandising guidelines. Timely and thorough incident reporting compliance. Performs store recovery tasks and housekeeping (inside and out) as required during stocking efforts. Performs and trains team on store freight processing and merchandising responsibilities Operates all equipment in a safe manner per directed procedures. Ensures a safe working and shopping environment while minimizing shrink and damages. Executes company directives, policies and procedures timely, accurately, and thoroughly. Qualifications and Competencies At least 18 years old High School Diploma/Equivalent Ability to work a flexible schedule including nights, weekends, and some holiday Ability to lift a minimum of 50 lbs., team lift 100 lbs. Contributes to a customer focused environment while demonstrating excellent service. Communicates clearly with customers, team and leadership. Reliable and trustworthy Ability to work effectively independently and within a team to perform all tasks as assigned. Maintains a positive attitude; works with a sense of urgency; demonstrates timely and thoroughly execution. Flexible with an ability to handle multiple tasks where priorities shift with the demands of the business.
$43k-71k yearly est. Auto-Apply 60d+ ago
Operations Excellence Specialist
Transform Automotive
Operations specialist job in Utica, MI
Job Description
WHAT YOU'LL DO
The Operational Excellence Specialist supports the management of the company's business excellence program, tools and culture and is responsible for analyzing, designing, and implementing manufacturing and business processes that improve efficiency.
Duties and Responsibilities
Works with the business excellence and other teams to improve systems
Capture real-time measurement data for MRO, capital and cost saving initiatives
Provide appropriate reporting analytics on continuous improvement initiatives and metrics
Partner with all divisions to drive Operational Excellence methodology and analytics to ensure sustainable manufacturing and business process improvements are met
Leverage/benchmark best practices and drive implementation across the organization
Drive measureable improvements by identifying opportunities to remove waste
Function as a resource for continuous improvement methodologies across all divisions
Guide and challenge cross-functional teams in developement and execution of continuous improvement activities to reduce cycle time, inventory, and waste while improving process performance, quality, cost, and standardizing the process
Assist with the development of tools, methods and processes that will result in significant process improvement for Operations, Production, Quality, Maintenance Reliability and Management
Ability to challenge the status quo and comfortable with managing ambiguity
Works with the business excellence and other teams to improve systems
Recognized as SME (Subject Matter Expert) in Lean Manufacturing
Assist with the integration of the company Lean Performance System
Support manufacturing continuous improvement initiatives that drive plant and company performance improvements
Work with leaders in annual business plan strategic development planning process and prioritize improvement opportunities based on tactical planning objectives
WHAT YOU'LL NEED TO SUCCEED
Financial acumen and demonstrated ability to build trust and facilitate consensus among cross functional teams
Strong influencing/persuasive skills with a demonstrated ability to influence
Exceptional change management skills, specifically the ability to influence and promote cultural change
Strong data analytic capabilities for reporting
Exceptional analytical/statistical troubleshooting skills
Understanding of Shingo Lean methodology and approach
Change management, specifically the ability to influence and promote cultural change
Strong influencing/persuasive skills with a demonstrated ability to influence
Must be able to engage with personnel at all levels and possess exceptional oral and written English communication skills
Education
BS/BA Degree or equivalent from an accredited college or university
Experience
Experience with the manufacturing methodologies and practices
Experience leading and educating on Lean methodologies and Kaizen events
Systemic problem solver, with experience implementing solutions with root cause analysis
Minimum 5 years of direct experience in leading and supporting continuous improvement projects in a manufacturing, supply chain, or production environment
5 years of leadership experience in managing a team, developing, and motivating staff
Background in manufacturing, preferable within a Tier 1 Automotive supplier
WHAT'S IN IT FOR YOU?
Employee Stock Ownership Plan
Incentive Bonus
Medical, Vision, Dental
Prescription Drug Plan
401K
Pet Insurance
Paid Vacation & Holidays
Short-Term Disability
Tuition Reimbursement
Health and Wellness Reimbursement
Employee Recognition
Discount Programs
$43k-71k yearly est. 22d ago
Escrow Operations Specialist
United Wholesale Mortgage 4.6
Operations specialist job in Pontiac, MI
Job Description
Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.
It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.
From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here.
More reasons you'll love working here include:
Paid Time Off (PTO) after just 30 days
Additional parental and maternity leave benefits after 12 months
Adoption reimbursement program
Paid volunteer hours
Paid training and career development
Medical, dental, vision and life insurance
401k with employer match
Mortgage discount and area business discounts
Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon
Gourmet cafeteria featuring homemade breakfast and lunch
Convenience store featuring healthy grab-and-go snacks
In-house Starbucks and Dunkin
Indoor/outdoor café with Wi-Fi
Responsibilities
• Clearly explain escrow changes, shortages, surpluses, and the reasons behind increases or decreases in mortgage payments.
• Investigate and resolve discrepancies related to escrow balances, tax and insurance payments, and lender-placed insurance.
• Communicate with internal teams and third-party vendors (e.g., tax service companies, insurance providers) as needed to resolve customer issues.
• Document all interactions and follow-ups in the loan servicing system in accordance with company standards.
• Process customer-initiated requests such as escrow waivers, payment reanalyses, or account corrections.
• Stay up to date on escrow-related regulations (e.g., RESPA), investor guidelines, and internal servicing policies.
• Maintain compliance with federal, state, and investor servicing requirements.
Qualifications
Must-Have Qualifications:
• High school diploma or equivalent required; Associate's or Bachelor's degree preferred.
• 2+ years of experience in mortgage servicing, specifically escrow analysis, customer service, or call center operations.
• Strong knowledge of escrow accounts, property taxes, hazard insurance, and escrow analysis procedures.
• Excellent communication skills with the ability to explain complex concepts clearly and calmly.
• Strong attention to detail, problem-solving, and analytical skills.
• Proficiency in mortgage servicing systems (e.g., MSP) and Microsoft Office Suite.
• Ability to work in a fast-paced, customer-focused environment while meeting performance metrics.
Nice To Have Qualifications:
• Experience using Black Knight MSP or similar loan servicing platforms.
• Bilingual (English/Spanish) skills a plus.
• Knowledge of investor guidelines (e.g., Fannie Mae, Freddie Mac, FHA, VA).
$41k-53k yearly est. 26d ago
Sales Service Specialist I
Freudenberg 4.3
Operations specialist job in Howell, MI
Working at Freudenberg: We will wow your world!
Responsibilities:
Entry of customer and distributor purchase and sample orders accurately and efficiently.
Maintain customer and distributor pricing in the ERP system.
Interface with all Chem-Trend departments that support the COFP.
Coordination of information to respond to customer requests, i.e. SDS's, Product Data Sheets, C of A's, Pricing and Samples.
Coordination of Material Return Authorizations, Customer Concerns, price increase notification to customers and distributors.
Liaison between customers, distributors, and Chem-Trend internal departments. for the purpose of order fulfillment, shipping requirements, customer service and technical support.
Qualifications:
High School diploma required; Associates Degree preferred.
Minimum of three years office experience.
Familiarity of ERP and CRM systems.
The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.
Chem-Trend Limited Partnership
$37k-60k yearly est. Auto-Apply 2d ago
Operations Associate I - March Start Date
Jackson National Life Insurance 4.6
Operations specialist job in Lansing, MI
If you are an internal associate, please login to Workday and apply through Jobs Hub.
Job PurposeThe Operations Associate I processes standard client and producer transactions and ensures all information is in “good order” for processing.Essential Job Duties & Responsibilities
Processes standard transactions using documented procedures and multiple software applications.
Identifies and escalates issues for resolution when necessary.
Communicates with internal associates and external customers or agents regarding outstanding requirements.
Documents status of transactions and contacts received and initiated.
Other Duties
Must meet departmental production and quality standards related to product or level. (i.e. case/transaction handling time, gain/loss transactions, adherence to documentation/verification standards, etc.)
Other duties as assigned.
Knowledge, Skills & Abilities
Ability to learn and understand basic life and annuity product information.
Basic understanding of financial implications arising from processing errors.
Ability to read and carry out detailed written procedures.
Good verbal and written communication skills to interact professionally with coworkers, management and external customers.
Ability to communicate company processing requirements and procedures.
Ability to navigate and utilize multiple software and mainframe computer applications.
Ability to type 35 words per minute.
Ability to work independently and in a team environment.
Ability to effectively manage the demands of a high volume, imaged based work environment.
Education and Experience Required
High School diploma or equivalent (G.E.D.).
0-1 year work experience.
Benefits and Compensation
Hourly pay rate of $20.60
Promotional consideration (twice annually)
Annual bonus and merit programs
Annual paid time off and 10 paid holidays
401k match program
Jackson is proud to be an equal opportunity workplace. The Company subscribes to and endorses federal and state laws and regulations relating to equal employment opportunity for all persons without regard to race, color, religion, gender, age, national origin, legally-recognized disability, marital status, legally-protected medical condition, citizenship, ancestry, height, weight, sexual orientation, veteran status, or any other factor not related to the needs of the job. The Company is committed to a policy of equal opportunity. Company facilities and campuses are tobacco-free environments.
$20.6 hourly Auto-Apply 12d ago
webcam interview for IBM Jazz CLM Process Specialist (CSM or SAFe Certifications preferred)
360 It Professionals 3.6
Operations specialist job in Lansing, MI
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile.
Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.
We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.
Job Description
Seeking an IT Specialist with a unique skill set required for Rational Team Concert (RTC). This is a new position and we would like to contract an IBM Jazz CLM Process Specialist.
Qualifications
Experience in mentoring, training and leading the effort in adopting the Jazz/CLM toolset in enterprise organizations
Experience in mentoring, training and leading the effort for effective requirement management practices in enterprise organizations
Experience in mentoring, training and leading the effort for effective test management practices in enterprise organizations
Experience in mentoring, training and leading the effort for effective configuration and change management practices in enterprise organizations
Certification as Jazz/CLM/Scrum Master
SAFe Certification
Additional Information
Thanks and Regards,
Karan Sharma
510-254-3300 ext. 150
$49k-91k yearly est. 2d ago
Business Transformation Advanced Specialist
Autoliv United States 4.4
Operations specialist job in Auburn Hills, MI
Job Description
Business Transformation Advanced Specialist
Autoliv's primary goal is to Save More Lives. Our products never get a second chance. This is why we can never compromise on quality. We are working to increase vehicle safety by developing seatbelts, airbags and steering wheels and you can be part of our team as an Business Transformation Advanced Specialist.
In this role you will collaborate cross-functionally to drive strategic projects, including supporting Project Sponsors, providing financial insights and analysis, and creating content for ELT and EMT SteerCo meetings, to monitor progress to targets and connect project accomplishments with AAM EBIT.
What you'll do:
Strategic Analysis & Planning
Conduct comprehensive business analysis to identify transformation opportunities and areas for operational improvement
Perform detailed financial analysis including cost-benefit analysis, ROI modeling, and financial impact assessments for transformation initiatives
Analyze market trends, competitive landscape, and industry benchmarks to inform strategic decision-making
Support the development and execution of transformation roadmaps and strategic plans
Executive Communication & Reporting
Prepare and present high-quality executive presentation materials for C-suite and board-level audiences
Develop compelling business cases and recommendations supported by data-driven insights
Facilitate executive meetings and workshops to drive alignment on transformation priorities
Project Support & Implementation
Collaborate with cross-functional teams to design and implement transformation initiatives
Lead coordination and financial reporting of transformation projects, serving as a key business partner to project sponsors and DRIs (Directly Responsible Individuals)
Support change management activities and stakeholder engagement throughout transformation projects
Monitor and evaluate the effectiveness of implemented changes, recommending adjustments as needed
Work across functions, reporting the right level of information in a timely manner and delivering the right uplift strategy analysis to stakeholders
What is required:
4+ years of experience in business analysis, corporate strategy, strategic finance, FP&A, or 2+ years of experience in transformation consulting or private equity
Bachelor's degree in business, finance, economics, or related field (advanced degree a plus - MBA or equivalent)
Strong business acumen and proven project management skills are required
Proficiency in PowerPoint and Excel
Ability to create and deliver executive-level presentations
4 days per week in office located in Auburn Hills, MI
Experience working for or with manufacturing companies strongly preferred, automotive industry experience a plus
Spanish proficiency a plus
What's in it for you:
•Attractive compensation package
•Recognition awards, company events, family events, university discount options and many more perks.
•Gender Pay Equality
Autoliv is proud to be an equal opportunity employer. Autoliv does not discriminate in any aspect of employment based on race, color, religion, national origin, ancestry, gender, sexual orientation, gender identify and/or expression, age, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Autoliv does business.
$75k-102k yearly est. 3d ago
Centralized Processing Specialist
Proliant Settlement Systems LLC
Operations specialist job in Auburn Hills, MI
Job DescriptionDescription:
We are looking for a skilled and detail-oriented Centralized Processing Specialist to join our title Centralized Processing team. The Centralized Processing Specialist will be responsible for managing and processing escrow transactions for multiple title agencies, ensuring accuracy and compliance with all regulatory and contractual requirements. This role involves coordinating with clients, lenders, real estate agents, and internal teams to facilitate smooth and timely closings. The ideal candidate will have strong organizational skills, a solid understanding of escrow processes, and excellent attention to detail.
Key Responsibilities:
Manage and process escrow transactions from initiation through closing, ensuring all required documents and funds are accurately handled.
Review and verify escrow instructions, purchase agreements, and other transaction documents to ensure compliance with legal and contractual requirements.
Coordinate with clients, lenders, real estate agents, and other stakeholders to gather necessary information and documentation for each transaction.
Prepare and review escrow documents, including settlement statements, closing disclosures, and other related paperwork.
Monitor and track transaction progress, ensuring that all deadlines are met and that any issues are addressed promptly.
Disburse escrow funds according to the terms of the contract and ensure accurate recording of all transactions.
Conduct final reviews of closing documents to verify accuracy and completeness before distribution.
Address and resolve any discrepancies or issues related to escrow transactions, working closely with title officers and other internal teams as needed.
Maintain accurate and organized records of all escrow transactions, including documentation and correspondence.
Ensure compliance with federal, state, and local regulations, including RESPA, TRID, and other applicable guidelines.
Provide exceptional customer service by answering client inquiries, providing updates on transaction status, and addressing any concerns or issues.
Requirements:
High school diploma or equivalent required.
2-4 years of experience as an Escrow Processor or in a similar role within the title or real estate industry.
Strong understanding of escrow processes, title insurance, and real estate transactions.
Proficiency with escrow and title software (e.g., SoftPro, RamQuest, or ResWare) and Microsoft Office Suite.
Excellent organizational skills with the ability to manage multiple transactions and deadlines simultaneously.
High attention to detail and accuracy in preparing and reviewing documents.
Strong communication and interpersonal skills, with the ability to effectively interact with clients, lenders, agents, and other stakeholders.
Ability to resolve issues proactively and work under pressure in a fast-paced environment.
Preferred Qualifications:
Certification in escrow processing or related fields.
Experience with both residential and commercial escrow transactions.
Familiarity with industry best practices and emerging trends in escrow services.
Knowledge of federal and state regulations governing real estate transactions, including RESPA and TRID.
$40k-73k yearly est. 14d ago
New Business Professional II
AAA Life Insurance Company 4.5
Operations specialist job in Livonia, MI
Why AAA Life
AAA Life is a respected and trusted American brand that has been focusing on Life Insurance and Annuity Products since 1969. At AAA Life we have over 1.8 million policies where we take pride in earning the trust of our policyholders who understand our promise to be there for them - and their families - when we're needed most. By joining the AAA Life team, you are joining a company that genuinely cares about helping each other, with a devotion to protect the lives of those around us. We embrace a diverse, equitable, inclusive culture where all associates can feel a sense of belonging and use their unique talents and perspective to influence, innovate, motivate, and thrive.
As a New Business Professional, you will process life and annuity applications ensuring each case is effectively managed to minimize turnaround time and maximize customer satisfaction. This may include reviewing confidential, sensitive, documents for completion and accuracy; ordering medical records and moving the case to completion.
Note: Must be willing and able to work 9:30am to 6:00pm shift
Responsibilities
How You'll Work
Work Solution: Remote
Relocation Eligibility: Not Available
What You'll Do
Tasks may include reviewing confidential, sensitive, documents for completion and accuracy, ordering medical records and moving the case to completion. This role may also process reinstatements, and conversions.
Process and track new business applications by inputting necessary data for accurate completion. Process life insurance and annuity applications ensuring each case is effectively managed to minimize turn-around time and maximize customer satisfaction.
Generates reports, correspondence and form letters for additional information, document files and follows up according to established procedures.
Reviews and processes new applications for life insurance and annuity products ensuring applications meet technical, legal and underwriting guidelines.
Refers or consults with Senior New Business Professional or other staff as appropriate on more complex applications.
Handles customer inquiries to include agents and members.
This role may also:
Process reinstatements, and conversions.
Generates reports, correspondence and form letters for additional information, document files and follows ups.
Reviews and processes new applications for life insurance and annuity products.
Handles customer inquiries to include agents and members.
Qualifications
Qualifications
1 -2 years' experience in process-oriented customer service role.
High School diploma or equivalent and some college level coursework required.
Strong Computer and Data Entry skills
Proficient with MS Office software
Experienced with internet-based systems.
Preferred Qualifications
Excellent Verbal and Written Communication skills.
Able to review data/documents for accuracy and consistency' take action to prevent mistakes; follow procedures closely; keep records accurate and up to date.
Able to interpret situations and information objectively when stressed; remain calm and professional in potentially volatile or emotionally charged interactions; maintain high productivity in stressful situations; maintain high performance in the face of setbacks or rejections; view failures objectively and rebound quickly.
Able to demonstrate mastery of the technical/functional skills necessary for performing own job.
Able to gather appropriate data and diagnose the cause of a problem before taking action; separate causes from symptoms; apply lessons learned from others who encountered similar problems or challenges; anticipate problems and develops contingency plans to deal with them; develop and evaluate alternative courses of action.
While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel, talk, hear and concentrate. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.
This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodation will be made for otherwise qualified applicants as needed to enable them to fulfill these requirements.
We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
$63k-85k yearly est. Auto-Apply 60d+ ago
Business Anlayst
Ips Technology Services 3.8
Operations specialist job in Troy, MI
IPS Technology Services adds value to customers' businesses by cultivating partnership and delivering quality services to meet or exceed customer expectations. Our FOCUS is on understanding customer requirements, teamwork, and communication. Our GOAL is a repeat customer.
Job Description
Title
: Sr. Business Analyst
Location
: Troy, MI
Duration
: 6 Months
Description
:
Starting remote during COVID, then Troy, MI
Requirements gathering and analysis / break down of large requests into user stories and/or component parts
System and system integration design based on requirements
Man management of adjunct technical resources, including vendor deliverables
Agile or agile-variant software development methodologies
Understanding of testing concepts through the software development lifecycle (unit, performance, regression) and capability to write test cases and test plans
Proven strength in interpreting customer business needs and translating them into application and operational requirements.
Experience with business and technical requirements analysis, business process modelling/mapping, and data modelling.
Strong experience with incident management, leading both on and off-hours ad hoc support teams.
Strong experience with various software development methodologies such as Agile, SCRUM, Waterfall, etc.
Strong experience building, writing and executing test cases (using technologies such as JIRA, Confluence, Selenium, Loadrunner, is a plus)
Excellent communicator - Ability to communicate verbally and in technical writing to all levels of the organization in a proactive, contextually appropriate manner.
Excellent analytical and problem solving skills.
Execute root cause analysis of systems and data issues.
Excellent organizational skills.
Excellent understanding of business process.
Strong ability to think through workflows and the characteristics that make each workflow different.
Proven ability to prioritize work by dividing time, attention and effort between assigned workload and on-going support tasks.
Proven ability to easily adapt to changes in processes, procedures and priorities.
Proven understanding of web service APIs and XML messaging systems
Additional Information
Local Preferred
$54k-97k yearly est. 2d ago
Loan Processing Specialist - Full Time
Genisys Credit Union 4.1
Operations specialist job in Auburn Hills, MI
At Genisys Credit Union, we value our employees who are essential to our ongoing growth and success as a financial institution of choice. We offer a supportive, inclusive, and diverse work environment where you are comfortable to be you. Our team is proud to support the communities we live and work in. Our locations are consistently recognized for providing excellent customer service and we are excited to be adding to our team. We are currently seeking motivated candidates for a Full Time Loan Processing Specialist position at our Home Office in Auburn Hills. This position works closely with consumer loans .
Job Duties (include but not limited to):
Provide support in overseeing and maintaining the Credit Union's CPI program, work with the Credit Union's partner in developing training material in order to train and assist staff and branches with necessary delivery of the product.
Review and manage reports on a daily basis to verify lien placement has been perfected. Lien placement includes titles to vehicles, boat mortgages, as well as Uniform Commercial Code statements (UCC-1).
Follow through with appropriate steps to ensure the credit union's lien has been perfected if it has not been placed. This may include calling members, other lender lien holders, Secretary of State or Department of Motor Vehicles, or other third parties involved in the loan transaction.
Interact with members via phone, e-mail and other media as appropriate.
Answer member questions concerning their accounts and Credit Union services.
Perform file maintenance on members' accounts as necessary.
Process termination statements and lien releases when non real estate consumer loans are paid in full.
Qualifications:
High School Diploma Required or equivalent.
Minimum of one year of similar job experience preferred.
Knowledge of loan and lien placement practices.
Detailed knowledge of Microsoft Excel or Google Sheet to create and maintain databases as needed.
Skills/Abilities:
Self-starter with an ability to work independently.
Strong research and problem resolution skills.
Strong attention to detail.
Ability to work well in a positive team environment.
Strong typing abilities.
Good verbal public relations skills.
Benefits:
Vacation and Paid Time Off
Health, Dental, Vision, Life Insurance, Flexible Spending Accounts, & Short Term/Long Term Disability Available
Paid Tuition to $5000 per year
Bereavement Pay
Holiday pay at 8 hours per observed holiday
Free Financial Planning Assistance
401k up to 3% match and 5% Profit Share
Don't meet every single requirement listed here? That's okay! At Genisys, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this position but your qualifications or past experiences don't align perfectly with those listed in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other open positions we have! EOE M/F/Disability/Veteran
$43k-50k yearly est. Auto-Apply 5d ago
Escrow Operations Specialist
United Wholesale Mortgage Corp.(DBA UWM 4.6
Operations specialist job in Pontiac, MI
The Escrow OperationsSpecialist on the Mortgage Servicing Team serves as the primary point of contact for customers with questions or concerns related to their escrow accounts. This includes interpreting and explaining escrow analysis statements, handling tax and insurance disbursement inquiries, and providing support regarding payment changes. The specialist must have a strong understanding of mortgage servicing operations, particularly escrow analysis, and provide accurate, empathetic, and efficient customer service via phone and written communications.
WHAT YOU WILL BE DOING
* Clearly explain escrow changes, shortages, surpluses, and the reasons behind increases or decreases in mortgage payments.• Investigate and resolve discrepancies related to escrow balances, tax and insurance payments, and lender-placed insurance.• Communicate with internal teams and third-party vendors (e.g., tax service companies, insurance providers) as needed to resolve customer issues.• Document all interactions and follow-ups in the loan servicing system in accordance with company standards.• Process customer-initiated requests such as escrow waivers, payment reanalyses, or account corrections.• Stay up to date on escrow-related regulations (e.g., RESPA), investor guidelines, and internal servicing policies.• Maintain compliance with federal, state, and investor servicing requirements.
WHAT WE NEED FROM YOU
Must-Have Qualifications:• High school diploma or equivalent required; Associate's or Bachelor's degree preferred.• 2+ years of experience in mortgage servicing, specifically escrow analysis, customer service, or call center operations.• Strong knowledge of escrow accounts, property taxes, hazard insurance, and escrow analysis procedures.• Excellent communication skills with the ability to explain complex concepts clearly and calmly.• Strong attention to detail, problem-solving, and analytical skills.• Proficiency in mortgage servicing systems (e.g., MSP) and Microsoft Office Suite.• Ability to work in a fast-paced, customer-focused environment while meeting performance metrics.
Nice To Have Qualifications: • Experience using Black Knight MSP or similar loan servicing platforms.• Bilingual (English/Spanish) skills a plus.• Knowledge of investor guidelines (e.g., Fannie Mae, Freddie Mac, FHA, VA).
THE PLACE & THE PERKS
Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.
It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.
From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here.
More reasons you'll love working here include:
* Paid Time Off (PTO) after just 30 days
* Additional parental and maternity leave benefits after 12 months
* Adoption reimbursement program
* Paid volunteer hours
* Paid training and career development
* Medical, dental, vision and life insurance
* 401k with employer match
* Mortgage discount and area business discounts
* Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
* Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon
* Gourmet cafeteria featuring homemade breakfast and lunch
* Convenience store featuring healthy grab-and-go snacks
* In-house Starbucks and Dunkin
* Indoor/outdoor café with Wi-Fi
DISCLAIMER
All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.
$41k-53k yearly est. Auto-Apply 22d ago
Business Transformation Advanced Specialist
Autoliv 4.4
Operations specialist job in Auburn Hills, MI
Autoliv's primary goal is to Save More Lives. Our products never get a second chance. This is why we can never compromise on quality. We are working to increase vehicle safety by developing seatbelts, airbags and steering wheels and you can be part of our team as an Business Transformation Advanced Specialist.
In this role you will collaborate cross-functionally to drive strategic projects, including supporting Project Sponsors, providing financial insights and analysis, and creating content for ELT and EMT SteerCo meetings, to monitor progress to targets and connect project accomplishments with AAM EBIT.
What you'll do:
Strategic Analysis & Planning
* Conduct comprehensive business analysis to identify transformation opportunities and areas for operational improvement
* Perform detailed financial analysis including cost-benefit analysis, ROI modeling, and financial impact assessments for transformation initiatives
* Analyze market trends, competitive landscape, and industry benchmarks to inform strategic decision-making
* Support the development and execution of transformation roadmaps and strategic plans
Executive Communication & Reporting
* Prepare and present high-quality executive presentation materials for C-suite and board-level audiences
* Develop compelling business cases and recommendations supported by data-driven insights
* Facilitate executive meetings and workshops to drive alignment on transformation priorities
Project Support & Implementation
* Collaborate with cross-functional teams to design and implement transformation initiatives
* Lead coordination and financial reporting of transformation projects, serving as a key business partner to project sponsors and DRIs (Directly Responsible Individuals)
* Support change management activities and stakeholder engagement throughout transformation projects
* Monitor and evaluate the effectiveness of implemented changes, recommending adjustments as needed
* Work across functions, reporting the right level of information in a timely manner and delivering the right uplift strategy analysis to stakeholders
What is required:
* 4+ years of experience in business analysis, corporate strategy, strategic finance, FP&A, or 2+ years of experience in transformation consulting or private equity
* Bachelor's degree in business, finance, economics, or related field (advanced degree a plus - MBA or equivalent)
* Strong business acumen and proven project management skills are required
* Proficiency in PowerPoint and Excel
* Ability to create and deliver executive-level presentations
* 4 days per week in office located in Auburn Hills, MI
* Experience working for or with manufacturing companies strongly preferred, automotive industry experience a plus
* Spanish proficiency a plus
What's in it for you:
* Attractive compensation package
* Recognition awards, company events, family events, university discount options and many more perks.
* Gender Pay Equality
Autoliv is proud to be an equal opportunity employer. Autoliv does not discriminate in any aspect of employment based on race, color, religion, national origin, ancestry, gender, sexual orientation, gender identify and/or expression, age, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Autoliv does business.
How much does an operations specialist earn in Flint, MI?
The average operations specialist in Flint, MI earns between $34,000 and $88,000 annually. This compares to the national average operations specialist range of $35,000 to $85,000.