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The differences between operations support technicians and computer technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an operations support technician and a computer technician. Additionally, a computer technician has an average salary of $39,767, which is higher than the $38,086 average annual salary of an operations support technician.
The top three skills for an operations support technician include operations support, technical support and data entry. The most important skills for a computer technician are customer service, desk support, and network printers.
| Operations Support Technician | Computer Technician | |
| Yearly salary | $38,086 | $39,767 |
| Hourly rate | $18.31 | $19.12 |
| Growth rate | 10% | 10% |
| Number of jobs | 157,716 | 95,688 |
| Job satisfaction | - | 5 |
| Most common degree | Bachelor's Degree, 52% | Bachelor's Degree, 40% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
An operations support technician primarily performs support tasks to assist teams in various duties and maintain smooth workflow operations. Although the extent of their responsibilities depends on their industry or company of employment, it usually includes performing research and analysis, monitoring stock inventories, replenishing supplies, preparing and processing documentation, conducting installation and repairs, and liaising with internal and external parties. In some situations, an operations support technician may also handle and assist clients by answering inquiries and resolving issues.
Computer technicians are skilled information technology professionals who handle concerns related to computers. They are responsible for assisting clients in software installations, troubleshooting needs, and repair needs. Computer technicians handle the maintenance and repair of both software and hardware of computers. They should be able to quickly pinpoint the causes of computer problems that the client encounters. They should also be able to answer the clients' computer-related inquiries and provide advice on proper computer handling. Computer technicians should have good analytical skills and decision-making skills.
Operations support technicians and computer technicians have different pay scales, as shown below.
| Operations Support Technician | Computer Technician | |
| Average salary | $38,086 | $39,767 |
| Salary range | Between $24,000 And $58,000 | Between $28,000 And $55,000 |
| Highest paying City | Menlo Park, CA | Alexandria, VA |
| Highest paying state | California | Virginia |
| Best paying company | Apple | The Citadel |
| Best paying industry | Government | Government |
There are a few differences between an operations support technician and a computer technician in terms of educational background:
| Operations Support Technician | Computer Technician | |
| Most common degree | Bachelor's Degree, 52% | Bachelor's Degree, 40% |
| Most common major | Business | Computer Science |
| Most common college | Stanford University | University of Pennsylvania |
Here are the differences between operations support technicians' and computer technicians' demographics:
| Operations Support Technician | Computer Technician | |
| Average age | 42 | 42 |
| Gender ratio | Male, 65.8% Female, 34.2% | Male, 87.0% Female, 13.0% |
| Race ratio | Black or African American, 11.9% Unknown, 5.3% Hispanic or Latino, 15.5% Asian, 11.5% White, 55.4% American Indian and Alaska Native, 0.4% | Black or African American, 11.2% Unknown, 5.4% Hispanic or Latino, 16.1% Asian, 11.1% White, 55.8% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |