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The differences between operations team leaders and operations support managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become an operations team leader, becoming an operations support manager takes usually requires 4-6 years. Additionally, an operations support manager has an average salary of $79,730, which is higher than the $55,160 average annual salary of an operations team leader.
The top three skills for an operations team leader include customer service, continuous improvement and excellent interpersonal. The most important skills for an operations support manager are customer service, project management, and human resources.
| Operations Team Leader | Operations Support Manager | |
| Yearly salary | $55,160 | $79,730 |
| Hourly rate | $26.52 | $38.33 |
| Growth rate | 6% | 6% |
| Number of jobs | 179,669 | 376,894 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 53% | Bachelor's Degree, 65% |
| Average age | 46 | 44 |
| Years of experience | 2 | 6 |
An operations team leader is an individual who manages teams, encouraging cooperation, productivity, and teamwork. Operations team leaders foster team unity and enhance the daily efficiency of the companies or any business establishment. They manage a diverse workforce in companies to make sure that the organizational operations are efficient. Also, they implement programs and processes and oversee building maintenance. It is also their responsibility to manage mechanical and human resources and establish a team budget.
Operations Support Managers are employees who handle different support initiatives for the employees or operations-related departments. These support initiatives may come in people management and upskilling, IT infrastructure assistance, or process improvement, among others. Operations Support Managers must have a deep understanding of company operations and the employees' needs. They manage processes and standards to ensure that company operations are fully supported and will not be disrupted. They resolve concerns and anticipate problems that may come. They can plan and create safeguards to ensure that such problems will not arise in the future.
Operations team leaders and operations support managers have different pay scales, as shown below.
| Operations Team Leader | Operations Support Manager | |
| Average salary | $55,160 | $79,730 |
| Salary range | Between $28,000 And $107,000 | Between $47,000 And $133,000 |
| Highest paying City | Boston, MA | San Bruno, CA |
| Highest paying state | Massachusetts | California |
| Best paying company | McKinsey & Company Inc | Meta |
| Best paying industry | - | Technology |
There are a few differences between an operations team leader and an operations support manager in terms of educational background:
| Operations Team Leader | Operations Support Manager | |
| Most common degree | Bachelor's Degree, 53% | Bachelor's Degree, 65% |
| Most common major | Business | Business |
| Most common college | Stanford University | University of Pennsylvania |
Here are the differences between operations team leaders' and operations support managers' demographics:
| Operations Team Leader | Operations Support Manager | |
| Average age | 46 | 44 |
| Gender ratio | Male, 66.2% Female, 33.8% | Male, 64.8% Female, 35.2% |
| Race ratio | Black or African American, 12.9% Unknown, 4.1% Hispanic or Latino, 17.0% Asian, 4.7% White, 60.6% American Indian and Alaska Native, 0.7% | Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 6.4% White, 67.5% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 6% | 10% |