Operations team leader vs process leader

The differences between operations team leaders and process leaders can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an operations team leader and a process leader. Additionally, a process leader has an average salary of $88,400, which is higher than the $55,160 average annual salary of an operations team leader.

The top three skills for an operations team leader include customer service, continuous improvement and excellent interpersonal. The most important skills for a process leader are customer service, cleanliness, and sales floor.

Operations team leader vs process leader overview

	Operations Team Leader	Process Leader
Yearly salary	$55,160	$88,400
Hourly rate	$26.52	$42.50
Growth rate	6%	11%
Number of jobs	179,669	71,467
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 53%	Bachelor's Degree, 59%
Average age	46	46
Years of experience	2	2

What does an operations team leader do?

An operations team leader is an individual who manages teams, encouraging cooperation, productivity, and teamwork. Operations team leaders foster team unity and enhance the daily efficiency of the companies or any business establishment. They manage a diverse workforce in companies to make sure that the organizational operations are efficient. Also, they implement programs and processes and oversee building maintenance. It is also their responsibility to manage mechanical and human resources and establish a team budget.

What does a process leader do?

A process leader is responsible for overseeing the operational processes of an organization to support business functions and client requirements. Process leaders evaluate the efficiency of workflow procedures, identifying inconsistencies, and revising processing techniques as needed to improve deliverables and maximize productivity. They also train new employees, share best practices, and address their difficulties by organizing a specific learning approach. A process leader must have excellent communication and organizational skills, such as writing progress reports and identifying opportunities that would drive revenue resources for the business.

Operations team leader vs process leader salary

Operations team leaders and process leaders have different pay scales, as shown below.

	Operations Team Leader	Process Leader
Average salary	$55,160	$88,400
Salary range	Between $28,000 And $107,000	Between $59,000 And $132,000
Highest paying City	Boston, MA	Jersey City, NJ
Highest paying state	Massachusetts	New Jersey
Best paying company	McKinsey & Company Inc	BP America Inc
Best paying industry	-	Technology

Differences between operations team leader and process leader education

There are a few differences between an operations team leader and a process leader in terms of educational background:

	Operations Team Leader	Process Leader
Most common degree	Bachelor's Degree, 53%	Bachelor's Degree, 59%
Most common major	Business	Business
Most common college	Stanford University	Stanford University

Operations team leader vs process leader demographics

Here are the differences between operations team leaders' and process leaders' demographics:

	Operations Team Leader	Process Leader
Average age	46	46
Gender ratio	Male, 66.2% Female, 33.8%	Male, 58.8% Female, 41.2%
Race ratio	Black or African American, 12.9% Unknown, 4.1% Hispanic or Latino, 17.0% Asian, 4.7% White, 60.6% American Indian and Alaska Native, 0.7%	Black or African American, 11.6% Unknown, 4.2% Hispanic or Latino, 17.9% Asian, 5.4% White, 60.2% American Indian and Alaska Native, 0.7%
LGBT Percentage	6%	6%

Differences between operations team leader and process leader duties and responsibilities

Operations team leader example responsibilities.

Manage a team of CNC operators during the facility's exit strategy for machining.
Help develop new WMS system and implement real time visual control charts to achieve production and quality KPI metrics.
Manage SLA by prioritizing and resolving requests/Incidents in accordance with agree service level agreement.
Manage an embed Facebook executive protection team that provide security and logistical support for a corporate executive and his family.
Initiate and complete deviations along with CAPA and/or NTR's.
Document production data, including OEE, QPS, and safety tracking forms.

Process leader example responsibilities.

Lead process cost, capacity, and ROI forecasting
Manage the movement of work in progress (WIP) through the departments.
Manage day-to-day logistics of work orders to ensure they are progressing as scheduled and customer commitments are being meet.
Design, build, train and manage new cross site data team to support integrate ERP system for change control.
Initiate supplier - kitting, Kanban and vendor manage inventory processes of hardware, pipe, fittings and expense items.
Plan and facilitate Kaizen events that lead to significant business improvement results.

Operations team leader vs process leader skills

Common operations team leader skills

Customer Service, 15%
Continuous Improvement, 7%
Excellent Interpersonal, 6%
Sales Floor, 6%
Safety Procedures, 5%
Process Improvement, 5%

Common process leader skills

Customer Service, 13%
Cleanliness, 8%
Sales Floor, 8%
Continuous Improvement, 7%
Project Management, 6%
Process Improvement, 6%

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Operations Team Leader
Operations Team Leader vs Process Leader

Updated January 8, 2025

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