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Patient care manager vs patient account manager

The differences between patient care managers and patient account managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a patient care manager and a patient account manager. Additionally, a patient account manager has an average salary of $70,777, which is higher than the $65,369 average annual salary of a patient care manager.

The top three skills for a patient care manager include home health, patients and quality care. The most important skills for a patient account manager are patients, customer service, and patient accounts.

Patient care manager vs patient account manager overview

Patient Care ManagerPatient Account Manager
Yearly salary$65,369$70,777
Hourly rate$31.43$34.03
Growth rate28%28%
Number of jobs123,652152,009
Job satisfaction--
Most common degreeBachelor's Degree, 45%Bachelor's Degree, 55%
Average age4747
Years of experience66

What does a patient care manager do?

Patient care managers are executives who are in charge of supervising a clinical team. The managers take responsibility for directing patient care within an organization. Also called health care managers, they protect every patient's safety and health in a clinical setting. They interact with the healthcare team members to maintain open communication. It is also part of their duties to supervise the daily operations in the clinical care units. Managing clinical budgets and maintaining quality health services are also their responsibilities.

What does a patient account manager do?

A patient account manager is responsible for supervising patient accounts, processing claims and payments, and resolving insurance discrepancies. Patient account managers coordinate with insurance companies to verify claims records and update patients' information in the database. They also handle the budget for the department and join the senior management in strategizing techniques to improve account operations and processes. A patient account manager must have excellent organizational and leadership skills, especially in managing disputes and assisting the patient account representatives with their inquiries and concerns.

Patient care manager vs patient account manager salary

Patient care managers and patient account managers have different pay scales, as shown below.

Patient Care ManagerPatient Account Manager
Average salary$65,369$70,777
Salary rangeBetween $36,000 And $117,000Between $42,000 And $117,000
Highest paying CityOakland, CA-
Highest paying stateCalifornia-
Best paying companyAccenture-
Best paying industryHealth Care-

Differences between patient care manager and patient account manager education

There are a few differences between a patient care manager and a patient account manager in terms of educational background:

Patient Care ManagerPatient Account Manager
Most common degreeBachelor's Degree, 45%Bachelor's Degree, 55%
Most common majorNursingBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Patient care manager vs patient account manager demographics

Here are the differences between patient care managers' and patient account managers' demographics:

Patient Care ManagerPatient Account Manager
Average age4747
Gender ratioMale, 17.1% Female, 82.9%Male, 20.2% Female, 79.8%
Race ratioBlack or African American, 11.5% Unknown, 4.3% Hispanic or Latino, 15.0% Asian, 7.4% White, 61.1% American Indian and Alaska Native, 0.7%Black or African American, 11.9% Unknown, 4.3% Hispanic or Latino, 14.9% Asian, 7.1% White, 61.1% American Indian and Alaska Native, 0.7%
LGBT Percentage12%12%

Differences between patient care manager and patient account manager duties and responsibilities

Patient care manager example responsibilities.

  • Manage complicated cases involving serious injuries, medical evacuations, cruise ship disembarkation, and repatriation of remains with compassion.
  • Direct oversight of all case management and education relate to chronic disease and primary care management.
  • Utilize resources such as financial and pharmacy assistance for uninsure patients to receive professional medical care upon discharge.
  • Prevent unnecessary hospital admissions using keen assessment skills and redirecting to PCP's office when appropriate.
  • Ensure compliance both with HIPAA and CMS, to include all audits and enrollments via Medicare.
  • Plant and maintain flower beds such as mulching, fertilizing, watering, mowing, and pruning.
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Patient account manager example responsibilities.

  • Manage CLIA certify laboratory ensuring quality and proficiency standards of several non-waive proficiency tests.
  • Manage the credentialing of all new providers by ensuring that their Medicare and Medicaid applications are complete accurately and timely.
  • Manage all medical billing relate operations including insurance and Medicaid verification, coding, accounts receivable, billing and collections.
  • Manage major transformation by creating/designing and implementing new EHR operating system providing communications, training and technical support throughout the process.
  • Enter demographics and work on EOB's.
  • Move the general surgery clinic from one location to another on campus.
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Patient care manager vs patient account manager skills

Common patient care manager skills
  • Home Health, 15%
  • Patients, 12%
  • Quality Care, 8%
  • Social Work, 7%
  • Community Resources, 4%
  • Substance Abuse, 4%
Common patient account manager skills
  • Patients, 22%
  • Customer Service, 13%
  • Patient Accounts, 10%
  • Revenue Cycle, 9%
  • Patient Care, 4%
  • Patient Registration, 4%

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