Patient representative vs representative

The differences between patient representatives and representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a patient representative, becoming a representative takes usually requires 6-12 months. Additionally, a representative has an average salary of $36,023, which is higher than the $32,469 average annual salary of a patient representative.

The top three skills for a patient representative include patients, check-in and medical terminology. The most important skills for a representative are cleanliness, patients, and customer issues.

Patient representative vs representative overview

	Patient Representative	Representative
Yearly salary	$32,469	$36,023
Hourly rate	$15.61	$17.32
Growth rate	-4%	-4%
Number of jobs	137,803	252,761
Job satisfaction	-	5
Most common degree	Bachelor's Degree, 36%	Bachelor's Degree, 53%
Average age	40	40
Years of experience	4	12

What does a patient representative do?

A patient representative is responsible for assisting the patients with their health care needs by identifying their medical concerns, assessing their medical history, and referring them to the appropriate physicians or other medical professionals for immediate treatments and further examinations. Patient representatives verify the patients' insurance information, guiding them on filling out medical forms, processing payments for medical services, and updating them for the release of medical results. A patient representative must have excellent communication and organizational skills, especially when responding to patient's inquiries and concerns timely and accurately, and performing additional administrative and clerical tasks as needed.

What does a representative do?

Representatives are lawmakers who represent the people in a specific district. They run for office to represent their districts in their hometown or their current place of living. Representatives are usually charismatic and good communicators. These characteristics are especially important during campaign and election periods. Representatives should be able to capture the hearts of the voters through their planned projects and advocacies. They are then elected by their constituents. Upon election, representatives author bills that will eventually be passed into law should it be approved by the majority of the congress. They also vote on the passage of bills authored by other representatives. They also participate in discussions and debates regarding different bills, issues, and laws. Representatives are expected to vote according to their conscience and in consideration of the voice of their constituents.

Patient representative vs representative salary

Patient representatives and representatives have different pay scales, as shown below.

	Patient Representative	Representative
Average salary	$32,469	$36,023
Salary range	Between $26,000 And $39,000	Between $23,000 And $55,000
Highest paying City	Boston, MA	Washington, DC
Highest paying state	Massachusetts	New York
Best paying company	University of California, Berkeley	Google
Best paying industry	Non Profits	Transportation

Differences between patient representative and representative education

There are a few differences between a patient representative and a representative in terms of educational background:

	Patient Representative	Representative
Most common degree	Bachelor's Degree, 36%	Bachelor's Degree, 53%
Most common major	Business	Business
Most common college	University of Pennsylvania	-

Patient representative vs representative demographics

Here are the differences between patient representatives' and representatives' demographics:

	Patient Representative	Representative
Average age	40	40
Gender ratio	Male, 14.1% Female, 85.9%	Male, 41.8% Female, 58.2%
Race ratio	Black or African American, 12.4% Unknown, 5.3% Hispanic or Latino, 22.2% Asian, 5.8% White, 53.5% American Indian and Alaska Native, 0.7%	Black or African American, 11.0% Unknown, 5.4% Hispanic or Latino, 20.9% Asian, 7.5% White, 54.4% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between patient representative and representative duties and responsibilities

Patient representative example responsibilities.

Code preoperative patients' surgical procedures according to surgeon's operative order by using CPT code book.
Develop physical and psychological rehabilitation programs for head trauma patients.
Assist uninsured and under-insure hospital patients in applying for government benefits including Medicaid and charity care programs.
Give patients preparations, take insurance information, and enter all necessary and relevant information into computer system.
Schedule appointments -Answered phones -provide care and compassion for patients -handle payments and maintain a proper transaction report daily
Greet patients upon arrival and pre-register visit ensuring patient does not have duplicate medical records.

Representative example responsibilities.

Manage fitting rooms and recover the department, while providing exceptional customer service and offering rewards and POS options.
Manage physical portfolio with necessary derivatives to mitigate risk within company guidelines.
Conduct telephone sales and interviews, compile and enter information into database, manage documents and insure customer satisfaction.
Review EOB denials, appeals and/or rebilling as appropriate.
Certify of all requirements, policies, and procedures, including MSB.
Take inbound phone calls from member and providers explaining the EOB denial and payments

Patient representative vs representative skills

Common patient representative skills

Patients, 28%
Check-In, 8%
Medical Terminology, 5%
Patient Care, 5%
Insurance Verification, 4%
Patient Demographics, 3%

Common representative skills

Cleanliness, 20%
Patients, 11%
Customer Issues, 10%
Customer Service, 10%
Data Entry, 6%
Outbound Calls, 3%

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Office and Administrative Industry
Patient Representative
Patient Representative vs Representative

Updated January 8, 2025

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