Performance manager vs general manager of operations

The differences between performance managers and general managers of operations can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a performance manager and a general manager of operations. Additionally, a performance manager has an average salary of $103,521, which is higher than the $89,522 average annual salary of a general manager of operations.

The top three skills for a performance manager include performance management, project management and customer service. The most important skills for a general manager of operations are customer service, develop team, and financial statements.

Performance manager vs general manager of operations overview

	Performance Manager	General Manager Of Operations
Yearly salary	$103,521	$89,522
Hourly rate	$49.77	$43.04
Growth rate	6%	6%
Number of jobs	314,923	382,581
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 66%	Bachelor's Degree, 63%
Average age	44	44
Years of experience	6	6

What does a performance manager do?

As the name entails, performance managers are responsible for maintaining and improving employee performance based on organizational objectives. Their job may vary depending on the industry they work in, but common duties include collecting and analyzing performance data, developing effective systems for information collection, and performing statistical performance analysis. Additional duties of a performance manager may include organizing and conducting training and development on best practices and resolving workplace barriers to performance.

What does a general manager of operations do?

General managers of operations are employed to oversee the overall operations of businesses. Their responsibilities include the improvement of the efficiency of the operations and overall management. They coordinate the primary performance goals for direct reporting functions and set the strategies for the organization. It is their responsibility to communicate strategy as well as results to employees. They also engage with the corporate officers in the strategic planning and development of the organization or enterprise.

Performance manager vs general manager of operations salary

Performance managers and general managers of operations have different pay scales, as shown below.

	Performance Manager	General Manager Of Operations
Average salary	$103,521	$89,522
Salary range	Between $78,000 And $137,000	Between $48,000 And $165,000
Highest paying City	Washington, DC	Jersey City, NJ
Highest paying state	New Jersey	New Jersey
Best paying company	Meta	Yuma Regional Medical Center
Best paying industry	Professional	-

Differences between performance manager and general manager of operations education

There are a few differences between a performance manager and a general manager of operations in terms of educational background:

	Performance Manager	General Manager Of Operations
Most common degree	Bachelor's Degree, 66%	Bachelor's Degree, 63%
Most common major	Business	Business
Most common college	University of Pennsylvania	University of Pennsylvania

Performance manager vs general manager of operations demographics

Here are the differences between performance managers' and general managers of operations' demographics:

	Performance Manager	General Manager Of Operations
Average age	44	44
Gender ratio	Male, 61.6% Female, 38.4%	Male, 81.2% Female, 18.8%
Race ratio	Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.2% Asian, 6.4% White, 67.5% American Indian and Alaska Native, 0.5%	Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 14.9% Asian, 6.3% White, 67.9% American Indian and Alaska Native, 0.5%
LGBT Percentage	10%	10%

Differences between performance manager and general manager of operations duties and responsibilities

Performance manager example responsibilities.

Manage a staff of 40 FTE exempt and non-exempt employees.
Manage the QA process to ensure all forecasting and billing goals are meet.
Manage position management project which assign job codes and create hierarchy in HRIS.
Manage in-house ShoreTel VLAN network and install and configure IP phones for new employees.
Manage the assessment and subsequent modifications to the end-to-end PMO processes for maintenance projects.
Initiate and manage the development of a randomize UVM environment for verification of this IP.

General manager of operations example responsibilities.

Finance and billing accountability across Medicaid, manage care commercial insurance, insurance verification, contract management, and benefits administration.
Establish company's social network presence via Facebook.
Install, maintain, and support all hardware components ranging from scanners, POS devices and BMI readers.
Experience with various cash/credit management, facility monitoring, processing, digital signage, POS and remote ticketing systems.
Implement corporate program to increaselikes and interactions on station Facebook pages.
Coordinate office management, reporting, accounting, payroll, regulatory compliance and financial responsibility.

Performance manager vs general manager of operations skills

Common performance manager skills

Performance Management, 9%
Project Management, 9%
Customer Service, 8%
Process Improvement, 6%
Performance Improvement, 6%
Continuous Improvement, 5%

Common general manager of operations skills

Customer Service, 20%
Develop Team, 6%
Financial Statements, 6%
Logistics, 6%
Payroll, 6%
Continuous Improvement, 4%

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Performance Manager
Performance Manager vs General Manager Of Operations

Updated January 8, 2025

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