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The differences between personal advocates and service assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a personal advocate and a service assistant. Additionally, a personal advocate has an average salary of $36,577, which is higher than the $31,928 average annual salary of a service assistant.
The top three skills for a personal advocate include mental health, inbound calls and social work. The most important skills for a service assistant are excellent interpersonal, basic math, and customer satisfaction.
| Personal Advocate | Service Assistant | |
| Yearly salary | $36,577 | $31,928 |
| Hourly rate | $17.59 | $15.35 |
| Growth rate | 12% | 12% |
| Number of jobs | 70,768 | 69,115 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 62% | Bachelor's Degree, 49% |
| Average age | 43 | 43 |
| Years of experience | 12 | 12 |
Personal advocates must have skills in communication, collaboration, and presentation. They also need a bachelor's or associate's degree in a health-related discipline, and their salary may range from $55K to over $100K per year depending on their degree. Personal advocates encourage and facilitate customer choices and support these choices in order to promote independence and personal growth.
A Service Assistant's responsibility depends on the line of work or industry involved. However, the primary responsibility of a Service Assistant is to respond to a customer's inquiry and offer them assistance, a suggestion, or a solution. Aside from ensuring customer satisfaction, a Service Assistant may also process payments, discuss product information, and sell products or services in adherence to the company's policies and regulations. Furthermore, A Service Assistant needs to keep records of transactions at all times and report to management or supervisors.
Personal advocates and service assistants have different pay scales, as shown below.
| Personal Advocate | Service Assistant | |
| Average salary | $36,577 | $31,928 |
| Salary range | Between $29,000 And $45,000 | Between $23,000 And $43,000 |
| Highest paying City | Seattle, WA | Washington, DC |
| Highest paying state | New York | Hawaii |
| Best paying company | Cigna | Beth Israel Deaconess Medical Center |
| Best paying industry | Insurance | Government |
There are a few differences between a personal advocate and a service assistant in terms of educational background:
| Personal Advocate | Service Assistant | |
| Most common degree | Bachelor's Degree, 62% | Bachelor's Degree, 49% |
| Most common major | Psychology | Business |
| Most common college | California State University - Long Beach | Northwestern University |
Here are the differences between personal advocates' and service assistants' demographics:
| Personal Advocate | Service Assistant | |
| Average age | 43 | 43 |
| Gender ratio | Male, 14.0% Female, 86.0% | Male, 35.8% Female, 64.2% |
| Race ratio | Black or African American, 8.7% Unknown, 4.7% Hispanic or Latino, 18.1% Asian, 6.1% White, 60.7% American Indian and Alaska Native, 1.7% | Black or African American, 11.3% Unknown, 5.2% Hispanic or Latino, 20.4% Asian, 6.7% White, 54.2% American Indian and Alaska Native, 2.1% |
| LGBT Percentage | 11% | 11% |