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Personal lines account manager vs insurance agent

The differences between personal lines account managers and insurance agents can be seen in a few details. Each job has different responsibilities and duties. Additionally, an insurance agent has an average salary of $51,936, which is higher than the $51,472 average annual salary of a personal lines account manager.

The top three skills for a personal lines account manager include customer service, management system and account management. The most important skills for an insurance agent are customer service, insurance sales, and health insurance.

Personal lines account manager vs insurance agent overview

Personal Lines Account ManagerInsurance Agent
Yearly salary$51,472$51,936
Hourly rate$24.75$24.97
Growth rate6%6%
Number of jobs73,05567,977
Job satisfaction-5
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 53%
Average age4646
Years of experience--

What does a personal lines account manager do?

Personal lines account managers must have insurance agent licensing, field expertise, and technical understanding of personal line coverages and industry procedures. They are required to meet client insurance needs and to provide prompt, accurate, and professional services to clients and companies. This career pays an average of $63K per year.

What does an insurance agent do?

An insurance agent is responsible for inviting potential clients to the insurance company by offering different insurance services. Insurance agents must have a comprehensive knowledge of insurance types to provide the clients with the best insurance option in the market. The insurance agents should evaluate a client's long-term needs and financial goals to create individual packages as the insurance company allowed. An insurance agent also handles policy renewals and keeps customers' insurance files for reference.

Personal lines account manager vs insurance agent salary

Personal lines account managers and insurance agents have different pay scales, as shown below.

Personal Lines Account ManagerInsurance Agent
Average salary$51,472$51,936
Salary rangeBetween $39,000 And $67,000Between $30,000 And $88,000
Highest paying CityMilwaukee, WINew York, NY
Highest paying stateAlaskaHawaii
Best paying companyBrowning DayZ Capital Group
Best paying industryUtilitiesFinance

Differences between personal lines account manager and insurance agent education

There are a few differences between a personal lines account manager and an insurance agent in terms of educational background:

Personal Lines Account ManagerInsurance Agent
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 53%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Personal lines account manager vs insurance agent demographics

Here are the differences between personal lines account managers' and insurance agents' demographics:

Personal Lines Account ManagerInsurance Agent
Average age4646
Gender ratioMale, 15.0% Female, 85.0%Male, 51.6% Female, 48.4%
Race ratioBlack or African American, 9.4% Unknown, 3.6% Hispanic or Latino, 16.1% Asian, 4.9% White, 65.9% American Indian and Alaska Native, 0.1%Black or African American, 9.3% Unknown, 3.6% Hispanic or Latino, 15.8% Asian, 4.9% White, 66.4% American Indian and Alaska Native, 0.1%
LGBT Percentage7%7%

Differences between personal lines account manager and insurance agent duties and responsibilities

Personal lines account manager example responsibilities.

  • Manage accounts while providing excellent customer service, help build financial relationships, redirecting calls in upselling credit per customer needs
  • Maintain inventory, logistics, purchasing and supplies.
  • Organize seminars, run comparison quotes and mail out marketing kits.
  • Quoted and write new business, and service existing accounts including re-marketing, renewals, and cross-selling.
  • Facilitate seamless on site services and last-minute logistics requests (grind transport, catering, etc . )
  • Prepare client presentations on PowerPoint.
  • Show more

Insurance agent example responsibilities.

  • Used consultative upselling techniques to provide leads
  • Maintain personal and confidential Medicare & Medicaid customer information following all HIPAA.
  • Follow all applicable HIPPA and privacy regulations.
  • Explain medical plans to Medicare / Medicaid eligible clients to ensure best fit.
  • Identify and solicit sales prospects in agency database and in the general marketplace.
  • Develop productive business relationships with key marketplace players by identifying the right products and services.
  • Show more

Personal lines account manager vs insurance agent skills

Common personal lines account manager skills
  • Customer Service, 32%
  • Management System, 13%
  • Account Management, 9%
  • Policy Changes, 5%
  • Insurance Carriers, 5%
  • Cross-Selling, 3%
Common insurance agent skills
  • Customer Service, 25%
  • Insurance Sales, 8%
  • Health Insurance, 6%
  • Life Insurance Products, 6%
  • Financial Resources, 6%
  • Auto Insurance, 5%