Program coordinator jobs in Gates, NY

Job Description Marketing & Outreach Coordinator - Affordable Housing Queens, NY | Full-Time | Mission-Driven Role Right Person. Right Seat. Right Results. About the Company EqualAccess is partnering with a dynamic affordable housing organization that owns and manages a growing portfolio of communities across New York City. Their mission centers around more than just buildings - it's about building equity, dignity, and long-term opportunity for individuals and families across the city. They're looking for a creative storyteller and strategic thinker to help connect people with safe, stable, and affordable homes. Position Summary We're hiring a Marketing & Outreach Coordinator to bring energy, strategy, and creativity to the way affordable housing is presented and promoted. In this role, you'll be the bridge between the properties, the people, and the stories - using your marketing expertise to build awareness, trust, and connection in the communities we serve. This is not just about listings and flyers - it's about moving families into homes, communicating impact, and building relationships with applicants and residents. You'll work across leasing, operations, and resident services teams to keep campaigns fresh, communications clear, and outreach inclusive. What You'll Do Brand & Campaign Development Design and execute print, digital, and social media campaigns for affordable housing openings Create materials like flyers, brochures, signage, email templates, and social posts Keep brand messaging consistent while tailoring materials for different audiences (e.g., seniors, families, special housing programs) Listings & Platforms Maintain up-to-date listings on housing search websites, internal databases, and community boards Ensure that availability, eligibility criteria, and application steps are clearly communicated Outreach & Engagement Organize and promote open houses, housing fairs, and community tabling events Coordinate with local CBOs and tenant groups to distribute info and build trust Track outreach performance and engagement data to refine strategies over time Resident-Focused Storytelling Collect resident success stories, photos, testimonials, and quotes to use in impact reports and social media Work with internal teams to highlight community-building efforts and mission-aligned milestones Compliance & Standards Ensure all marketing materials and listings are compliant with Fair Housing guidelines Assist leasing and compliance teams in aligning outreach with program requirements (e.g., LIHTC, HUD, PBV) What You Bring 2+ years of experience in marketing, communications, or outreach - preferably in housing, nonprofit, or real estate Strong writing and visual storytelling skills Proficiency in Canva or Adobe Creative Suite, and experience with social media content planning Comfortable working cross-functionally and juggling multiple projects at once A passion for housing equity, neighborhood development, and inclusive communication Bonus: Familiarity with affordable housing programs (LIHTC, Section 8, HUD, etc.) Location: Queens, NY (on-site, some local travel for events) Employment Type: Full-time Compensation: $65,000-$75,000 Why EqualAccess At EqualAccess, we don't just help candidates find the right job - we help them build careers. Every candidate we place receives 6 months of post-hire coaching and mentorship to support long-term success. We work with employers who are committed to retention, development, and meaningful impact.

The Transition Coordinator II delivers quality psychosocial care to the youth and families served by Hillside by working with the multi-disciplinary Residential Treatment Facility (RTF) team and other care providers to ensure overall client needs are met. This position works with the youth and family on safety and discharge planning and preparation by linking them to community resources, assisting with the referral process, supporting families in preparing for their youth to return home, aiding with flex funds as appropriate, and providing after care support. Essential Job Functions Serve as a member of the treatment team to assess youth and family needs to achieve positive outcomes. Develop, assess, and modify specialized, individual service plans during after care for youth. Deliver psychoeducational training for youth, families, and groups in a variety of settings based on the needs of the individual or community served. Develop and implement strength-based service plans for youths that may include site/home visits and assessments, interventions, identification and coordination of collateral resources, and gap and needs analysis. Communicate youth's strength-based plan progress and results with the multi-disciplinary treatment team. Develop and participate in safety planning for youths. Serve as the primary contact for all community-based agencies. Provide support during a client's RTF placement as well as during after care services. Transport youth to and from services. Participate in agency and team meetings, in-service trainings, and team building activities. Maintain all necessary records, forms, reports, and summaries in client files to ensure compliance with all federal, state, funder, and Hillside standards. Comply with funder regulated flex funds spending, and maintain required documentation. While this job description covers many aspects of the role, employees may be required to perform other duties as assigned. Education & Experience Master's degree in Social Work or related field required Minimum 2 years of experience in residential required OR Bachelor's degree in Social Work or Human Services required Minimum 4 years post graduate residential experience required Special Requirements CPR certification required or obtained within 60 days of hire. Unrestricted, valid NYS driver's license for minimum of 1 year with a clean driving record and minimum insurance coverage that meets agency standards. Knowledge, Skills & Abilities In addition to demonstrating the Hillside Professional Competencies of Communicates Effectively , Personal Excellence, Cultural Competence, Builds and Leverages Relationships and Optimizes Decision Making, the following occupational competencies must be demonstrated: Demonstrate conflict resolution skills Knowledge of services provided both by Hillside and our external service providers, along with ability to establish and maintain strong professional relationships with contacts in order to efficiently access care for children, youth, and families Skill as an advocate working for children, youth and families in order to achieve the best possible outcomes and the ability to work with clients to establish reasonable expectations, set goals, and facilitate successful outcomes Knowledge of the payment process for services and ability to ensure that services sought and provided are consistent with payment process qualifications and rules Knowledge of the legal and social rights of children, youth and parents to ensure that these rights are understood and protected as needed Keen awareness and sensitivity to cultural, physical, and social variations and demonstrated ability to respect the behavioral implications of these variations Physical Demands & Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to work a variable scheduling including evenings and weekends The following physical demands are required: Occasional sitting (up to 4 hours) Occasional standing (up to 1 hour) Occasional walking (up to 2.5 hours) Occasional driving (up to 8 hours) Continuous balancing (up to 8 hours) Occasional balancing, bending, stooping, climbing, kneeling, pushing, pulling, reaching forward or down, reaching overhead, running, and twisting (up to 2.5 hours) Weekly lifting up to 50 lbs. (community-based staff may be required to lift an empty wheelchair weighing up to 50 lbs.), 10-15 lbs. on a daily basis Weekly carrying up to 55 lbs. approximately 10-100 ft., 10-15 lbs. on a daily basis Manual dexterity is required, including the frequent ability to grasp in both hands and continuous use of fine manipulation skills in both hands (approximately 1-2.5 hrs.) Occasional exposure to dust, fumes, gases or chemicals is apparent Protective clothing or equipment as required: close toed shoes; protective shields, universal precaution PPE, and gloves for toileting and food preparation Ability to change positions as needed SPECIAL CONSIDERATIONS May be required to physically restrain clients weighing between 50 and 300 lbs. and guide them safely to the floor. In some circumstances, restraints can last up to 15 minutes and may require repetition as necessary. $23.50 Minimum pay rate, $33.00 Maximum pay rate, based on experience. This pay rate may include a Regional and/or Department premium.

Are you interested in a career supporting people in your community in their mental health recovery? Join the team at Recovery Options Made Easy! Recovery Options Made Easy, is a nonprofit supported housing and community support service agency organized in 1990. As a peer-run organization, we were developed and operated by those with lived experience. Our agency is committed to decreasing stigma by increasing awareness of mental health and substance use through information, education, and advocacy. Recovery Options has a 30+ year track record of success and we are a nationally recognized, peer-run nonprofit agency serving adults with Severe and Persistent Mental Illness (SPMI), seriously impacting their day-to-day functioning in the community. The mission of our organization is to provide services and supports allowing recipients to achieve integration and social equality in the community. Person-centered services are designed around the principles of recovery and empowerment. Learn more about our Agency and the programs we offer by visiting our website at ************************* We offer a full range of benefits, including, choice of Health insurance (four options available) with flexible spending accounts and max deductible paid for by Agency (with exception of catastrophic package), Dental, Vision, 403b, Life Insurance provided by ROME with option to purchase additional life, EAP, 5 paid Float Days per year, PTO, Paid Sick time at 56 hours per year. Flexible Schedules, loan forgiveness. JOB SUMMARY Under the general supervision of the Peer Support Specialist will provide services to a case load of 20-25 participants enrolled in the INSET Program, working mainly in out in the community. Flexible schedule may be required including weekend/holiday coverage. Day shift (7a -3p) and second shift (11a - 7p) shifts as well as some on call hours. Peer Support Specialists will report to the INSET Director. ESSENTIAL FUNCTIONS: Maintain own personal wellness. Build trust-based relationships with INSET candidates and enrollees based on their self defined needs/wants. Provide peer support and linkage services to a case load of 20-25 people enrolled in the INSET program. Create support and linkage plans in a joint effort with INSET enrollees. Meet with INSET enrollees where they feel best suits them/their needs. Provide emotional and instrumental peer support on a short term and on demand basis. Work with INSET enrollees on case note documentation in an E H R system As enrollees progress, discuss WRAP Plans and help them move forward from INSET Program. Step back from joint advocating at the appropriate time; making sure they have an ongoing support plan in place and make “follow up” calls on a periodic basis as a check in. Some on call rotation. Support the Peer Outreach Coordinator with initial outreach and intake to INSET referrals. ADDITIONAL RESPONSIBILITIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. COMPLEXITY OF WORK AND DECISION MAKING: Works in accordance with policies and regulations which may require judgment, initiative, creativity and the ability to deal with complex factors and making of decisions based on conclusions for which there may be little precedent. AUTONOMY AND ACCOUNTABILITY: Works from general objectives (such as governmental and agency compliance standards) and broad and varying policies, procedures, rules or precedents with significant functional guidance. Refers specific cases to supervisor for clarification or interpretation. Review by supervisor focuses on achievement of the objective and not necessarily on the means, except when required to ensure compliance with regulations. TECHNOLOGY, EQUIPMENT OR TOOLS: Microsoft Office skills including Excel, Word, Power Point and Outlook. Evidence of skills demonstrated by the ability to perform all the basic functions within each program; including but not limited to maintaining a calendar, sending e-mail, creating letters as well as the ability to create and edit databases and spreadsheets. General office equipment is used including fax machine, computer and phone system. PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Maintains strict visual contact with work up to 100% of the time. May occasionally lift to 35 lbs. without mechanical assistance. Work involves sitting, driving, and ambulating from task to task. Position requires frequent walking including stairs. The noise level in the work environment is usually light. EDUCATION & EXPERIENCE: High School Diploma or General Education Degree (GED) Completion of a peer advocacy training program or related certification is preferred. Academy of Peer Services Certification must be completed prior to hire. Two years' experience in Peer Support working directly within the Community. Strong understanding and knowledge of linkage to resources available in the County, including housing, entitlements, and clinical (mental health, SUD, and medical) treatment options. Experience with HER documentation/case notes. Ability to demonstrate a strong understanding of recovery and psychiatric rehabilitation, Trauma Informed Peer Support, Eight Dimensions of Wellness, WRAP and DEIA imperatives. Preferred: Direct experience navigating Housing, inpatient and/or criminal justice systems Preferred: Bi-lingual (Spanish) Must have a valid Class D Driver License, reliable transportation and automobile insurance. KNOWLEDGE, SKILLS & ABILITIES: Must possess advocacy skills; attention to detail; effective communication, writing and documentation skills. Ability to take direction and follow-through on assignments both independently and with limited or remote supervision. Must have an understanding and working knowledge of confidentiality laws regarding recipient's records and personal/health information. Ability to demonstrate understanding of community services. Must be proficient in MS Word/Excel, internet and e-mail. The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with our without reasonable accommodation, can perform the “essential functions” of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function. Recovery Options Made Easy, is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Recovery Options Made Easy, will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact Colleen Hutchinson at Recovery Options Made Easy.

The Professional Academic Advisor is primarily responsible for working with a designated caseload of identified students enrolled in a variety of programs The Professional Academic Advisor is responsible for working with these students at their initial registration at the College informing students of academic support services and strategies available tracking academic progress and explaining options to students who are struggling FLCC is committed to diversity equity and inclusion and strives to provide an environment that embodies these principles We strive to attract talented personnel from diverse backgrounds and traditions particularly of race and ethnicity gender gender identity sexual orientation nationality culture religion worldview and physical and mental abilities As such applicants from historically under represented groups are highly encouraged to apply Qualifications A Educational Background Bachelor of Art or Science degree required in Education Social Work Human Services or related field Masters degree in related fields mentioned preferred B Special Skills Minimum of two years professional experience in academic advising student support or working with students required preferably in a community college setting Ability to work with a diverse student population to provide a variety of academic advising support services career and transfer advising with knowledge and understanding of student development theory and practice required Ability to identify academic needs and offer solutions with professional oral and written communications skills and human relations skills Excellent organizational skills to maintain accurate records required Ability work respectfully with confidential information and make referrals as appropriate MS Office and database management skills required Familiarity with computerized student information systems required Ellucian preferred Will work primarily at the Canandaigua campus and may travel to the campus centers at scheduled times The set work schedule varies daily and includes scheduled daytime evening and weekend hours at 375 hours a week Essential Functions Provide academic advisement to students about academic requirements and selection of courses Assist with the coordination of academic advisement during registration periods Maintain accurate records on each advisee in appropriate systems; evaluate students at the conclusion of each semester to determine status and academic recovery plans if appropriate Work with the Colleges early alert system Starfish for assigned caseload Monitor student registration activities and suggest alternatives Maintain systematic and frequent contact with advisees Work collaboratively with faculty advisors to support students Perform and interpret degree audits eg working knowledge of transfer credits etc Know graduation requirements Possess a basic knowledge of financial aid processes guidelines and programs Provide interpretation of the Colleges Academic Standards and advise students affected by them Assist students with career and transfer planning Make referrals as necessary to career and transfer services Academic Success and Access Programs including Disability Services Community Standards and Counseling and other existing support services and offices Understand the institutions interpretation of FERPA rules for the release of student information to faculty parents students etc Disseminate information on institutional policies and procedures Work collaboratively within Student Affairs to engage students and encourage participation in both curricular and co curricular activities Perform other duties as assigned by the Director andor Associate Vice President of Student Affairs Benefits and salary range Applicants receiving benefits through the New York State Retirement System should review state regulations regarding post retirement employment This position is not eligible for employment under a Section 211 waiver Starting salary in the range of 52069 54672 and is commensurate with qualifications NYS Retirement or Optional SUNY Retirement Program SUNY Voluntary Savings Plan with a 2 FLCC match Comprehensive Health and Dental Insurance through Excellus BCBS FSA 21 days of annual leave 12 sick days and 135 holidays annually FLCC Tuition Waiver for employee and dependents Tuition assistance at 4 year institutions Special Notes Visa sponsorship is not available for this position If you currently need sponsorship or will need it in the future to maintain employment authorization you do not meet eligibility requirements Application Instructions Applicants interested in applying MUST submit the following documents via online ResumeCv Cover letter Applications will only be accepted online Finger Lakes Community College does not discriminate against any employee applicant for employment student or applicant for admission based on an individuals race color national origin religion creed age disability sex gender identification gender expression sexual orientation familial status pregnancy predisposing genetic characteristics military status veteran status domestic violence victim status criminal conviction or any other category protected by law The College adheres to all federal and state civil rights laws prohibiting discrimination in public institutions of higher education

High performers deserve a high-performance culture and a state-of-the-art headquarters. First American is proud to offer its colleagues outstanding compensation & benefits, including 401(k) match, a free on-site gym, paid parental leave, and subsidized childcare, and a flexible hybrid schedule, among many others. Are you looking for a fast-paced, energetic, and professional atmosphere that thrives on a team-first approach? At First American, we're always on the lookout for exceptional, career-oriented students who are eager to gain hands-on experience in the world of commercial finance. Through our FA Flourish Internship Program, you'll be immersed in a dynamic environment where learning, collaboration, and growth are at the heart of everything we do. Interns will contribute to meaningful projects in areas such as: Office operations and administrative support Market research and competitive analysis Data management and reporting Marketing campaigns and communications We provide comprehensive training and mentorship to ensure you gain valuable insights and skills that will serve you well in your career journey. What We're Looking For: Currently pursuing a degree (Business, Finance, Marketing, or related fields preferred) Strong analytical and time-management skills Excellent verbal and written communication abilities Proficiency in Microsoft Office (Excel, PowerPoint, Word) Genuine interest in business and finance Ambition, enthusiasm, and a strong work ethic Why First American? At First American, we believe in investing in future talent. Our internship program is designed to help you flourish-professionally and personally-while contributing to a team that values innovation, integrity, and collaboration. We are hiring a limited number of professionals with a can-do attitude, who enjoy camaraderie, believe in excellence, and have an action orientation. If you value being part of a highly empowered team and enjoy an environment that rewards innovation, hard work, and excellence-we would love to talk to you.

At Lumina Agency, we specialize in delivering exceptional event experiences that bring brands, communities, and audiences together. Our team is dedicated to elevating every project through precision, organization, and outstanding service. We value professionalism, creativity, and a commitment to excellence in everything we do. As our company continues to expand, we are looking for motivated individuals who are ready to contribute to high-quality events and grow within a dynamic environment. Job Description The Client Experience Coordinator will serve as a key liaison between clients and internal teams, ensuring that each interaction is executed with clarity, professionalism, and efficiency. This role focuses on managing communications, supporting client onboarding, addressing inquiries, and maintaining a seamless experience throughout the service cycle. The ideal candidate brings strong organizational skills, impeccable attention to detail, and the ability to uphold a refined and trusted brand image. Responsibilities Serve as the primary point of contact for client communications, ensuring timely and accurate support. Coordinate onboarding processes, documentation, and service handoffs to maintain consistency and client satisfaction. Monitor project timelines, follow up on deliverables, and maintain organized records of client interactions. Prepare reports, summaries, and updates for both clients and internal leadership. Anticipate client needs and proactively offer solutions that enhance the overall service experience. Collaborate with various internal departments to streamline processes and resolve any issues efficiently. Uphold Lumina Agency's service standards by creating a polished, professional, and dependable client experience. Qualifications Strong communication abilities, both written and verbal, with a refined and professional tone. Excellent organizational and multitasking skills, with the ability to manage multiple client needs simultaneously. Detail-oriented mindset with a commitment to accuracy and consistency. Ability to maintain confidentiality and handle sensitive information appropriately. Comfortable working independently and within cross-functional teams. Problem-solving skills and a proactive approach to client engagement. Additional Information Competitive salary ranging from $56,000 to $61,000. Professional growth opportunities within a rapidly expanding agency. Skill-building and continuous learning environment. Supportive and collaborative work culture. Full-time position with long-term career potential.

TYPICAL WORK ACTIVITIES: Assists with the activities of a small housing office, assigning tasks to clerical workers and monitoring workflow; Interviews prospective participants to complete housing applications and collect eligibility information and documentation, explain RHA and HUD programs and guidelines, eligibility requirements and lease restrictions, and the rules and regulations applicable to public housing and Section 8 programs; Conducts recertification of housing eligibility for current participants; Interviews new and current participants to obtain data regarding income and household expenses and to collect documents of proof; Verifies that information provided by housing participants is accurate by inspecting documents and contacting social service agencies, employers, etc. by phone or mail; Determines eligibility and suitability of participants for residency in public housing and Section 8 programs; Computes income and expenses to determine participants rental charges according to the Authority's policies and HUD's rules and regulations; Inspects rental units to assess housekeeping habits of participants and identify repair and maintenance needs and need for correction of safety hazards; Discusses with public housing participants complaints against them such as poor housekeeping habits, insect infestations, landlord/neighbor relations, noise, etc., and delivers oral and written lease enforcement notices when necessary; Recommends eviction of participants when necessary and assists with eviction proceedings; Assists landlords with completing forms for lease and contract renewals to receive rental subsidies for privately owned housing; May contact various human service agencies and refers tenants to such organizations as visiting nurses, Department of Social Services, medical transportation and youth and family counseling; May collect rents and other participants charges, make deposits and prepare appropriate documentation; Writes letters, memos, simple reports, and completes a variety of forms and ledgers using a personal computer. MINIMUM QUALIFICATIONS: High school diploma or GED; AND I. A. Associate's degree in Human Services or Business Administration or a related area; AND B. Two (2) years of work experience involving explaining complex information and making determinations based on complex rules, guidelines or procedures, in fields such as, but not limited to, social services, financial aid, insurance claim investigation, employment and training intake, mortgage origination, housing eligibility intake. OR II. Four (4) years of work experience as described in I-B.

Requirements Bachelor's degree in counseling, social work, education, public administration, or related social science field preferred. At least two - year experience in a related area, including administrative and employment experience is preferred. Ability to relate to, communicate with, and work with a diverse population and understand the issues relating to such population. Ability to relate well with others, a team player with a positive can-do attitude. Needs to be assertive and have the ability to communicate effectively with trainees and company personnel. Competency with Microsoft Office including Word and Excel. Must be customer service oriented. Must be able to tolerate and handle stressful situations in a calm and professional manner. Knowledge of available community resources a plus.

The Application and Outreach Specialist will play a vital role in Family-Centered Service Program (GROW²) by supporting individuals and families referred to through the Monroe County Department of Social Services (MCDSS) who are applying for or receiving Temporary Assistance for Needy Families (TANF), Safety Net Assistance (SNA-MOE), or other public benefits. This position focuses on reducing application barriers, facilitating access to resources, and promoting long-term financial stability. The Specialist will assist families with completing Temporary Assistance applications, gathering required documentation, attending appointments, and connecting with employment and training opportunities that support self-sufficiency. The Specialist will also serve as a bridge between MCDSS, YWCA, and community-based organizations to ensure holistic, family-centered support services. Essential Duties and Responsibilities Application Assistance & Case Management Provide individualized support to TANF-eligible families in completing and submitting Temporary Assistance applications. Assist participants with obtaining required documentation and attending scheduled appointments with MCDSS. Follow up on referrals to ensure cases remain active and families meet ongoing eligibility requirements. Maintain engagement with participants for a minimum of six months (up to nine months) to monitor progress and outcomes. Conduct home visits and/or in-person meetings as needed to ensure accessibility and continuity of care. Outreach & Engagement Collaborate with MCDSS to engage referred participants, focusing on the targeted population: Conduct proactive outreach to reduce “no-show” rates for MCDSS appointments and improve documentation compliance. Accept and process self-referrals from eligible TANF households. Resource Navigation & Referrals Connect families to local financial, employment, housing, educational, and childcare resources. Develop and maintain a working knowledge of Monroe County's community-based resources and programs. Provide warm hand-offs to partnering agencies to ensure comprehensive family support. Offer coaching and empowerment-based support to help families identify and overcome barriers to stability. Compliance & Data Collection Maintain a clear understanding of TANF, FA, Safety Net Assistance (SN), and related eligibility criteria. Ensure that all enrolled households meet program eligibility guidelines. Accurately document participant information, services provided, outcomes achieved, and follow-up actions in accordance with YWCA and MCDSS reporting requirements. Prepare regular data reports and case summaries as required by the Family-Centered Services Program. Maintain confidentiality and professionalism in all interactions with participants and partners Professional Development & Collaboration Participate in ongoing training related to trauma-informed care, job coaching, emotional support, and cultural competency. Attend YWCA and MCDSS meetings, trainings, and supervision sessions. Collaborate with YWCA team members and community partners to share resources, best practices, and referrals. Qualifications Education and Experience: Associate's degree in human services, Social Work, Psychology Minimum of two years' experience in case management, social services, workforce development, or community outreach. Familiarity with TANF, SNA-MOE, and other public assistance programs strongly preferred. Knowledge, Skills, and Abilities: Demonstrated understanding of poverty-related barriers and the social service system. Ability to engage clients using trauma-informed and strength-based approaches. Strong organizational skills and attention to detail. Ability to work independently while maintaining collaboration with team members. Excellent written, verbal, and interpersonal communication skills. Proficiency in Microsoft Office, case management databases, and virtual meeting tools. . Physical and Work Environment Requirements Must have reliable transportation and a valid NYS driver's license. Occasional evening or weekend hours may be required.

About Our Organization: EnCompass: Resources for Learning is a nonprofit organization established in 2004 by families, educators, and community leaders to meet the needs of Rochester students. Today, EnCompass provides 2,400 students and their families, annually, with a cradle-to-career pathway of academic, wraparound, college and career-readiness, and job training and placement services. Job Description: The Career Readiness Coordinator will be responsible for overseeing all career development and employment components of the Hive and Future Ready programs. The person in this role will provide integrated workforce and real-world skill development to youth. In support of this work, the Career Readiness Coordinator will manage and implement employment education, career camps, and enrichment events focused on exposing students to a variety of professional opportunities and developing the skills to be successful in a professional environment. By supervising and supporting the Employment Navigator(s) and carrying a student caseload, this coordinator will also lead the employment navigation aspects of Hive and Future Ready to ensure students receive ongoing mentorship. Job Responsibilities: Curate 10 career pathways to support youth in entering mid-to high-wage careers. Develop and maintain strategic partnerships with local employers; facilitate regular check-ins to support alignment and shared vision. Facilitate steering team meetings and collaborate with all partnering agencies in the implementation and ongoing operationalization of the Hive. Understand and comply with grant requirements, meet deliverables, and complete all documents, forms, and reports. Present to local businesses and community-based organizations, promoting employment and training services for Future Ready Students. Supervise and develop Employment Navigator(s). Collaborate with colleagues to support first-year post-graduation students as they transition into the workforce/college community. Plan and deliver job readiness training including employment education and refreshers. Match youth to appropriate jobs with employer partners. Assist with identifying professionals that could share employment and real-world opportunities with youth. Plan, organize, and support the implementation of career camps and enrichments. Actively seek potential program partners to support the development of career pathways. Maintain and track student data; input data into database. Review, synthesize, and report out on given datapoints (e.g., employment numbers, program attendance, employment education completion rates, etc.). Supervise and facilitate programming, including an annual multi-day overnight college tour trip. Transport youth to career-related events and enrichments. Attend external meetings for professional associations and partnerships, when appropriate. Additional responsibilities, as assigned by supervisor Knowledge, skills, and abilities: Unyielding commitment to students, families, and the EnCompass mission Knowledge of current research and practices related to career readiness Excellent judgment and community-centered mindset Effective communication skills, particularly as they relate to the managing of partnerships and the supervision of staff Ability to collaborate with others from diverse backgrounds Proficiency with Microsoft Office Qualifications: Minimum - Bachelor's degree in relevant field and 3 years of relevant work experience; valid driver's license Preferred - 3 years of experience managing program and/or supervising staff Salary: $60,507 - $76,731/year based on relevant work experience Schedule: Traditional School Year Hours: Monday - Thursday 10:00-6:30pm Friday 8:00-4:30pm Traditional Summer Hours: Monday - Friday 8:00-4:30pm These hours may vary based on department and program need. Commitment to DEI: It is our pledge to nourish an organizational culture which strives to: Embrace diversity in all forms and structure policies and practices to increase representation of qualified individuals who reflect the communities we serve Prioritize equity in employment, compensation, promotion, and professional development Increase access to quality services, educational and economic opportunities, and lifelong success for students and families Value the unique backgrounds and experiences of each person we employ and serve Cultivate a work environment where all people feel safe to express ideas Keywords: workforce development, youth mentorship, youth development, community partnerships, employment education,

Classification: Full-time FLSA: Non-exempt Reports to: Coordinating Services Manager Pay Range: $21-$24 per hour Under the management of the Coordinating Services Manager, is responsible for the scheduling of interpreting services to foster long-term connections with our staff, contractors, customers, and community partners. The Coordinator of Interpreting Services must be highly accurate, flexible, detail oriented, and have the proven ability to oversee confidential information appropriately. Strong organizational, interpersonal, and outstanding customer service skills required. The ability to communicate effectively and collaborate with team members, external customers, and leadership across a multi-state organization is also required. BENEFITS PACKAGE Interpretek offers year-round benefits with comprehensive Insurance (Medical, Dental, Vision, Life, Short-Term, and Long-Term Disability), Professional Development, Certification Reimbursement, 401K Match (up to 4%), Annual Bonuses, and much more! ABOUT US Explore a career at Interpretek! A company founded by an Interpreter to support interpreters. For over 30 years, Interpretek has provided quality support for interpreters while delivering outstanding services to our customers and the community. Come join us and experience firsthand our mission, values, perks, and benefits! Requirements ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following : Consistently provide outstanding customer service to both internal and external customers Manage phone calls, e-mails, and text messages to ensure quality services are delivered in a consistent and competent manner Excellent communication and active listening skills with the ability to assess provided information and assign the most qualified interpreter for each request Excellent organizational, time management and planning skills Ability to multitask and prioritize work Demonstrated ability in working with the diversity of others' styles and in multiple groups Establishing and fostering positive working relationships with requestors, consumers, and interpreters Working knowledge of or willingness to learn, the Americans with Disabilities Act and how it pertains to the Deaf community Willingness to attend conferences and/or participate in workshops as requested, to stay current on best practices related to our industry Work efficiently with minimal supervision Contribute to a supportive work environment representing Interpretek core values in all interactions Comply with policies and procedures as outlined by Interpretek Must possess the integrity to maintain confidential information within the highest standards REQUIRED EDUCATION, EXPERIENCE, TECHNOLOGY APPLICATIONS AND SKILLS: Associate degree or 3 years of administrative, customer success or project management experience in a professional setting A minimum of 3-5 years of proficiency in computer and technology skills, including Microsoft Office Suite products strongly preferred Familiarity and/or experience with learning business software tools Efficient with data entry to accurately utilize company database Excellent written and verbal communication skills; via email, chat, and phone, ensuring all tasks are accurate and delivered professionally with high quality in a timely manner Interpretek Core Values Do the Right Thing ~ Accountability ~ Serve the Community ~Honest and Transparent Communication Interpretek provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Interpretek complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

DePaul is now hiring a full-time Supportive Housing Specialist in Rochester! The Supportive Housing Specialist will be responsible for assisting tenants with all necessary linkages and to help them maintain a stable community living environment of their choice. Why work for DePaul? Make a positive difference in someone's life Supportive work environment We value diversity Opportunity for professional development and career advancement Excellent benefits and competitive wages Pay range for this position is $23-$23.60/hour based on experience Responsibilities To assist tenants in securing a safe and affordable apartment of their choice. Provide support to the tenant with establishing and maintaining utilities. Assist with the purchasing of furniture and needed household items. To initiate a direct contact with the tenant on at least a monthly basis for the purpose of reviewing their current living environment and monitoring their mental health status. Documents all visits and client contacts in the tenant's record. Practices person-centered practices and demonstrates a positive, caring demeanor when working with tenants. Work with the tenant and their service providers to provide regular ongoing support. Assisting the tenant when necessary to settle housing related disputes with the landlord. Provide teaching, monitoring and recovery-oriented supports as needed in the areas associated with living independently. Work with the tenant to ensure that all entitlements are secured and maintained. Work with the tenant and their support team to create an individualized housing support plan. To provide transportation to the tenant when necessary. Ensure that the tenant maintains required clinical services and other linkages, such as medical and dental treatment as well as vocational education as needed. Ensure that all new tenants apply for HUD / Section 8 housing. Maintain adequate records and provider reports and statistics as requested by the supervisor. Coordinates the moving in (and out) of tenants as necessary. Performs any other duties necessary for the effective and efficient operation of the program. Qualifications Bachelor's degree or 4 years of mental health experience or equivalent. One year experience working in human services field preferred; or equivalent combination of education and experience. *In addition to the above criteria this position also requires a clean NYS driving record as outlined in DePaul's personnel policy. The use of one's personal vehicle is also a requirement. Must be at least Eighteen (18) years of age. Work Environment This position is Monday-Friday, 8am-4:30pm. Benefits This position is eligible for the following for the following benefits: Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Generous PTO & Paid Holidays, 403B with Employer Match, robust Employee Assistant Program, Staff Recognition Program and Employee Discount Program. DePaul is an equal opportunity employer that values diversity. All employment is decided based on qualifications, merit, and program need.

The Arc Ontario Residential Program Supervisor Salary: $20.03 - $21.33 per hour Join The Arc Ontario as a Residential Program Supervisor and make a lasting impact while advancing your leadership career. In this vital role, you'll oversee daily operations in one of our residential homes, support and train staff, and ensure a safe, respectful, and enriching environment for the individuals we serve. You'll collaborate with clinical teams, help implement personalized care plans, and provide direct support that aligns with our mission and values. If you're ready to lead with purpose and build a more inclusive community, apply today! Work Location: Canandaigua, NY Schedule: 7am-3pm; M-F Daytime with flexibility to meet the needs of the program As a full time team member at The Arc Ontario, you will receive... Health and retirement benefits Paid time off; Over 3 weeks of vacation within your first year! Sick Time Growth potential/Opportunity for advancement within my agency Educational Assistance Employee Assistance Program Access to a Fitness Center in the Main Facility Pay on Demand Free Telehealth with EZaccessMD Emergency Assistance Funding And more Our Culture Investing in our staff while thriving in a flexible and fun work environment! The Arc Ontario Story: Founded in 1954 we believe that All individuals with disabilities or other challenges are one with their community. Responsibilities Provide direct support services to the individuals who reside at the house to assist individuals in having a fulfilling life. Responsible for day-to-day operations of the assigned residential home. Provide supervision and guidance to Direct Care Staff. Provide peace of mind to the families of the individuals. Adhere to all The Arc Ontario policies and procedures to promote the well-being and ensure safety of participants and the protection of their individual rights. Requirements 2 years of relevant experience or an equivalent amount of education/experience Internal candidate requires 1-year of relevant experience Valid NYS Driver's License Must be able to provide coverage of shifts as the need arises. Ability to work independently and motivate others. Ability to communicate effectively, both orally and in writing Ability to lift at least 50 lbs. The Arc Ontario is an equal opportunity employer and is committed to creating an inclusive and diverse workplace. The Arc Ontario does not discriminate in hiring or employment on the basis of any characteristic protected by local, state, or federal laws.

Job Description SCHEDULE: Full time/ 35 hours per week. Tuesday, Wednesday, Friday 3:30pm-11pm, Thursday 10am-6pm, Saturday 8am- 4pm, Sunday, Monday off. The Arnett House team provides independent living supports and services to homeless and runaway youth 24 hours/day, 7 days/week, year-round, with a focus on LGBTQ+ and trafficked youth. Life Skills Specialists strive to engage and establish mutually respectful, trusting relationships with the young people we serve. Residents are approached from a strength and asset-based perspective and staff form partnerships with them to help facilitate the identification of issues, concerns and needs and develop strategies to meet those needs. The ultimate goal of the team is to provide transitional care and support to RHY in a safe, respectful environment and to work with them to resolve the issues which led to their homelessness so that they can ultimately, secure and maintain a stable living environment. ESSENTIAL FUNCTIONS AND EXAMPLE OF DUTIES: Supervision of daily activities Liaison with Intake and the counseling teams Individual support and mentoring Development and supervision of social, cultural and recreational activities Crisis/conflict prevention/intervention, response and intervention Maintenance of accurate and timely program records Research, development and facilitation of age-appropriate basic life skills and independent living skills trainings Maintenance of facility and grounds Daily meal planning and preparation Promotion of positive team interactions throughout the agency Active participation in individual and group supervision Development and pursuit of professional development Representation of the agency on community committees, coalitions, etc., as assigned EMPLOYMENT GUIDELINES: Candidates must be: Youth friendly and positive Calm and objective in crisis situations Sensitive to the cultural issues and needs of youth from diverse backgrounds Able to establish and maintain positive working relationships with key stakeholders (i.e., youth, peers, referral sources, law enforcement) Able to work evenings, weekends and holidays, as needed and assigned Candidates must possess significant knowledge of and skills related to: positive youth development serving LGBTQ+ and trafficked youth counseling approaches and techniques adolescent development and issues residential services group facilitation and training methods community resources crisis prevention, intervention skills and resolution verbal and written communication time management and multi-tasking social, recreational activities meal preparation, housekeeping and the maintenance of facility and grounds In addition to the above, it is mandatory that prior to hire a candidate have or be willing to obtain: A valid NYS driver's license and a driving record acceptable to agency insurance carrier Regular access to a motor vehicle or reliable transportation Automobile insurance at the level of $300,000 per accident/$100,000 per person Bodily Injury and $50,000 Property Damage It is also mandatory that new employees be cleared by the NYS Central Register prior to interaction with clients. CULTURAL COMPETENCY: The Center delivers programs and services to youth and families across Monroe County who represent many racial, cultural and geographic groups. The Center ensures understanding and values differences in people of diverse cultures, ethnic origins, sexual orientations, disabilities and beliefs. All staff are required to attend cultural competency workshops and trainings and to continually enhance their own understanding of cultural diversity. The Center Performance Appraisal, administered annually, provides an opportunity for staff to evaluate how they are integrating culturally competent practices into everyday work. PHYSICAL REQUIREMENTS: The Arnett House is a three‑story residence; candidates must be autonomously mobile and able to work anywhere within the facility. Candidates must be able to participate in the maintenance of the facility and grounds and be able to operate agency vehicles. QUALIFICATIONS: A Bachelor's degree in a human services related field OR an equivalent combination of education AND 2 years' experience preffered. COMPUTER SKILLS RECOMMENDED: Microsoft Office- Advanced The Center for Youth provides equal opportunities for employment.

Hourly Rate: $19.00 ESSENTIAL FUNCTIONS/RESPONSIBILITIES Provides support and instruction to tenants in areas chosen by the tenant population including financial literacy, computer skills, healthy meals and snacks, kitchen safety, exercises related to encourage health and wellness, or other educational programs geared toward the frail/elderly population, and programming/activities on site and in the community. Assists Service Coordinator in developing and responsible for implementing person-centered service plans. Complete all tasks necessary to ensure health and safety of each tenant. Provide enhanced support for tenants identified as high risk. Completes daily documentation and other paperwork promptly and accurately. Attends/participates in general staff meetings, in-service training in but not limited to incident reporting, crisis intervention and how to interact productively with residents and other pertinent agency meetings/trainings. Work collaboratively with Service Coordinator/Manager and other team members. Responsible to record time worked at the start and end of each shift and to work the minimum number of accepted hours that you are hired for. Safely transports people to and from activities following proper procedures when approved to drive. Ensures adequate supplies are available to support persons served. Complies with all agency policies and procedures. Other duties as assigned. MINIMUM QUALIFICATIONS 18 years of age. High School Diploma or GED preferred. NYS Driver's License that meets agency policy. Ability to read and comprehend plans and documentation. Basic computer skills necessary for communication and documentation. Ability to handle multiple tasks simultaneously. Ability to meet physical requirements of the position when performing the following: standing, walking, sitting, bending, stooping, squatting, kneeling and climbing. Lifting requirement 35 lbs. Why People Inc.? When you join the People Inc. team, you can make a difference in the lives of people receiving services while also receiving outstanding benefits (generous PTO, PTO buyback, affordable insurances, tuition reimbursement, career mentoring, shift incentives, on-demand pay access and more), consistent schedules and the opportunity to help others move closer to their life goals and dreams. People Inc. is the regions most experienced provider of programs for people with developmental disabilities and other special needs. We understand that working one-on-one with people who have disabilities and helping them in all aspects of daily life takes someone who's dedicated, caring and compassionate - that's how we treat our employees.

Full-time Description Responsible for assisting clients secure safe affordable housing to help them maintain a stable community living environment of their choice. Requirements Education/Qualifications: Associates Degree in Human Services Field High School Diploma, GED and at least two years of experience working in the Human Services field. Ability to thrive in an independent, self-guided manner Understanding of mental illness and co-occurring disorders, engagement strategies, wellness self-management, Working knowledge of services and community resources that will help the client to remain in stable housing. Aptitude for developing collaborative relationships with community partners Empathetic individual with the ability to demonstrate poise, tact, and diplomacy Strong oral and written communication skills Basic computer software knowledge (i.e., Word, Excel, Microsoft Outlook etc.…). Valid driver's license, acceptable driving record with auto insurance coverage as defined by agencies carrier. Key Job Functions: Searches for safe and affordable housing for client caseload in a timely manner. Assist client with the application process for SSI, SSD, DSS Medicaid, food stamps, section 8 housing and any other wrap around services that will help the client gain independence Provide support to the client with establishing and maintaining utilities. Assist clients in establishing the basic independent living essentials e.g., furniture, mattress, dishes, small appliances linens etc.…. Coordinates moving needs of clients, as necessary. Assist the client when necessary to settle housing related disputes with the landlord. Schedules 1:1's to facilitate direct contact with the client on at least a monthly basis for the purpose of reviewing their current living environment and monitoring their mental health status. Maintain adequate records and provider reports and statistics as requested by the supervisor. Documents all visits and client contacts in the client notebooks. Assist clients in the understanding of public transportation schedules and locations, transport client when necessary Coordinates treatment and emergency intervention when and if needed, to meet the needs of the client. Gathers all client income verification to determine stipends. Maintain complete and accurate client files including records on eligibility and statistical data as required by AH&D and funding sources. Regularly reviews client's personal records and finances to assure continued compliance with program(s). Arbor Housing and Development Expectations: Report to work on time and work your scheduled shift, except in cases of emergency. In the case of an emergency, contact your immediate supervisor and/or on call designee for guidance. Complete, clear, quality, integrity based and timely documentation for each client on your assigned caseload. Effectively discharge the key job functions of your job in accordance with Supportive Services rules and regulations, AHD Code of Conduct and Standard of Acceptable Behavior Support a Non-Discrimination/Anti-Harassment/Sexual Harassment free work environment, foster a respectful environment and refrain from unprofessional conduct as referenced in the Personnel Policy Manual Physical Demands / Environment Bending, stretching, and standing for long periods of time Lift, push or pull 25 to 50 pounds. Client residence, remote and/or office setting at location assigned i.e., Hornell, Bath, Wellsville, Dansville, Elmira, or Corning Critical features of this job are described above. They may be subject to change at any time due to reasonable accommodation or other reasons. Management reserves the right to assign or reassign duties and responsibilities to this job at any time. Salary Description $17.00 to $19.00 Payrate per hour

We're growing! Lollypop Farm, the Humane Society of Greater Rochester, is hiring for a full-time Community Outreach Specialist. The Community Outreach Specialist's role is to connect with the community and assist pet caretakers in need through various internal and external programs. This position will also play an integral role in addressing the needs of Rochester's free-roaming cat population through education and collaboration with various community cat TNVR organizations. Schedule: Tuesday - Friday 7:30 AM - 4:30 PM, Saturday 8 AM - 5 PM Essential Job Duties: Supports pet caretakers in times of crisis and transition by referring to appropriate community programs for support (Spay/Neuter Program, HOME, TNVR, Pet Food Pantry) or external social service agencies. Oversees pet pantry order fulfillment, collaborates with partner organizations, facilitates the network of Little Free Pet Pantries, and represents the program at off-site events. Communicates with clients requesting the Mary Ellen Crisis Boarding Program. Schedules intakes and returns with the Admissions department. Provides updates and support to clients while their pets are in Lollypop Farm's care. Engages directly with pet owners in their communities to address concerns and provide support based on referrals from the Intake Department, Humane Law Enforcement, and other partners. Builds connections with pet caretakers by engaging, understanding, and communicating effectively to help them access the resources and support they need. In collaboration with the Community Outreach Manager, builds capacity for a community cat program in support of individuals and animal welfare groups working in this space. Schedules TNVR appointments. Assists veterinary resource coordinators with SNIP (scheduling, intake, and discharge) on an as-needed basis and connects clients with veterinary resources/HOME. Assists with planning and executing high-volume community outreach events/vaccine clinics. Coordinates and mobilizes volunteers to support program activities. Enters and monitors program data to produce reliable statistics for program evaluation. Observes all safety rules and regulations for self and others Maintains good housekeeping Carries out responsibilities in accordance with the company's policies and applicable state and federal laws Performs other duties as required Requirements Education & Experience: High School diploma or equivalent education. Experience in a human services, social work, or support role is strongly preferred. Experience collaborating with staff or volunteers is a plus. Two years of animal experience is strongly preferred. A combination of education and experience will be considered if aligned with the position. Skills: Highly organized with strong communication and record-keeping skills. Strong interpersonal skills with a positive, dynamic, engaging personality. Skilled in delivering compassionate, clear, concise, accurate, and timely communications. Able to work calmly and effectively in a noisy and busy environment. Able to prioritize tasks and adapt to change. Physical Demands: While performing the duties of this job, the employee is frequently required to remain in a stationary position during the shift, move throughout the building, and lift up to 50 pounds. Frequently required to communicate with others. Occasionally required to move excessive weight. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of this position. Must Align with the Company Mission, Vision and Core Values: Mission: Together with our community, we better the lives of animals through justice, prevention, and life-saving care. Vision: A just and compassionate world for all animals. Core Values: We embrace and recognize that Lollypop Farm donors are the heroes of our work - voluntarily offering time or money, no matter the amount - to support our mission. Together, our core values unify and guide us to provide the best service to the animals, our community, our organization and ourselves. Compassion: We show empathy and sympathy for what people and animals are experiencing through positive and constructive actions. Communication: We exchange thoughts, feelings, and ideas in pursuit of mutually-accepted goals. Flexibility: We are willing and comfortable adapting to new circumstances and conditions. Commitment: We are steadfast in our efforts to achieve our mission. Teamwork: We collaborate and communicate to achieve common goals, understanding that the organization thrives when unified. Integrity: We act with honor, fairness, and respect for animals, individuals, the organization, and our community. Respect: We are considerate and show professional regard for all aspects of our work. Commitment to Diversity At Lollypop Farm, we believe that people are our greatest strength. We are united by our mission - Together with our community, we better the lives of animals through justice, prevention, and lifesaving care. Our values inspire us to promote and support a diverse and equitable environment of mutual respect where all staff, volunteers, and community members feel a sense of inclusion and belonging. EOE/ADA Salary Description $19 - 22/hr., commensurate based on experience

TYPICAL WORK ACTIVITIES: Assists with the activities of a small housing office, assigning tasks to clerical workers and monitoring workflow; Interviews prospective participants to complete housing applications and collect eligibility information and documentation, explain RHA and HUD programs and guidelines, eligibility requirements and lease restrictions, and the rules and regulations applicable to public housing and Section 8 programs; Conducts recertification of housing eligibility for current participants; Interviews new and current participants to obtain data regarding income and household expenses and to collect documents of proof; Verifies that information provided by housing participants is accurate by inspecting documents and contacting social service agencies, employers, etc. by phone or mail; Determines eligibility and suitability of participants for residency in public housing and Section 8 programs; Computes income and expenses to determine participants rental charges according to the Authority's policies and HUD's rules and regulations; Inspects rental units to assess housekeeping habits of participants and identify repair and maintenance needs and need for correction of safety hazards; Discusses with public housing participants complaints against them such as poor housekeeping habits, insect infestations, landlord/neighbor relations, noise, etc., and delivers oral and written lease enforcement notices when necessary; Recommends eviction of participants when necessary and assists with eviction proceedings; Assists landlords with completing forms for lease and contract renewals to receive rental subsidies for privately owned housing; May contact various human service agencies and refers tenants to such organizations as visiting nurses, Department of Social Services, medical transportation and youth and family counseling; May collect rents and other participants charges, make deposits and prepare appropriate documentation; Writes letters, memos, simple reports, and completes a variety of forms and ledgers using a personal computer. MINIMUM QUALIFICATIONS: High school diploma or GED; AND I. A. Associate's degree in Human Services or Business Administration or a related area; AND B. Two (2) years of work experience involving explaining complex information and making determinations based on complex rules, guidelines or procedures, in fields such as, but not limited to, social services, financial aid, insurance claim investigation, employment and training intake, mortgage origination, housing eligibility intake. OR II. Four (4) years of work experience as described in I-B.

Job DescriptionDescription: We're growing! Lollypop Farm, the Humane Society of Greater Rochester, is hiring for a full-time Community Outreach Specialist. The Community Outreach Specialist's role is to connect with the community and assist pet caretakers in need through various internal and external programs. This position will also play an integral role in addressing the needs of Rochester's free-roaming cat population through education and collaboration with various community cat TNVR organizations. Schedule: Tuesday - Friday 7:30 AM - 4:30 PM, Saturday 8 AM - 5 PM Essential Job Duties: Supports pet caretakers in times of crisis and transition by referring to appropriate community programs for support (Spay/Neuter Program, HOME, TNVR, Pet Food Pantry) or external social service agencies. Oversees pet pantry order fulfillment, collaborates with partner organizations, facilitates the network of Little Free Pet Pantries, and represents the program at off-site events. Communicates with clients requesting the Mary Ellen Crisis Boarding Program. Schedules intakes and returns with the Admissions department. Provides updates and support to clients while their pets are in Lollypop Farm's care. Engages directly with pet owners in their communities to address concerns and provide support based on referrals from the Intake Department, Humane Law Enforcement, and other partners. Builds connections with pet caretakers by engaging, understanding, and communicating effectively to help them access the resources and support they need. In collaboration with the Community Outreach Manager, builds capacity for a community cat program in support of individuals and animal welfare groups working in this space. Schedules TNVR appointments. Assists veterinary resource coordinators with SNIP (scheduling, intake, and discharge) on an as-needed basis and connects clients with veterinary resources/HOME. Assists with planning and executing high-volume community outreach events/vaccine clinics. Coordinates and mobilizes volunteers to support program activities. Enters and monitors program data to produce reliable statistics for program evaluation. Observes all safety rules and regulations for self and others Maintains good housekeeping Carries out responsibilities in accordance with the company's policies and applicable state and federal laws Performs other duties as required Requirements: Education & Experience: High School diploma or equivalent education. Experience in a human services, social work, or support role is strongly preferred. Experience collaborating with staff or volunteers is a plus. Two years of animal experience is strongly preferred. A combination of education and experience will be considered if aligned with the position. Skills: Highly organized with strong communication and record-keeping skills. Strong interpersonal skills with a positive, dynamic, engaging personality. Skilled in delivering compassionate, clear, concise, accurate, and timely communications. Able to work calmly and effectively in a noisy and busy environment. Able to prioritize tasks and adapt to change. Physical Demands: While performing the duties of this job, the employee is frequently required to remain in a stationary position during the shift, move throughout the building, and lift up to 50 pounds. Frequently required to communicate with others. Occasionally required to move excessive weight. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of this position. Must Align with the Company Mission, Vision and Core Values: Mission: Together with our community, we better the lives of animals through justice, prevention, and life-saving care. Vision: A just and compassionate world for all animals. Core Values: We embrace and recognize that Lollypop Farm donors are the heroes of our work - voluntarily offering time or money, no matter the amount - to support our mission. Together, our core values unify and guide us to provide the best service to the animals, our community, our organization and ourselves. Compassion: We show empathy and sympathy for what people and animals are experiencing through positive and constructive actions. Communication: We exchange thoughts, feelings, and ideas in pursuit of mutually-accepted goals. Flexibility: We are willing and comfortable adapting to new circumstances and conditions. Commitment: We are steadfast in our efforts to achieve our mission. Teamwork: We collaborate and communicate to achieve common goals, understanding that the organization thrives when unified. Integrity: We act with honor, fairness, and respect for animals, individuals, the organization, and our community. Respect: We are considerate and show professional regard for all aspects of our work. Commitment to Diversity At Lollypop Farm, we believe that people are our greatest strength. We are united by our mission - Together with our community, we better the lives of animals through justice, prevention, and lifesaving care. Our values inspire us to promote and support a diverse and equitable environment of mutual respect where all staff, volunteers, and community members feel a sense of inclusion and belonging. EOE/ADA