Receptionist vs medical billing, receptionist

The differences between receptionists and medical billings, receptionist can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a receptionist and a medical billing, receptionist. Additionally, a medical billing, receptionist has an average salary of $34,622, which is higher than the $30,571 average annual salary of a receptionist.

The top three skills for a receptionist include patients, phone calls and customer service. The most important skills for a medical billing, receptionist are patients, medical billing, and data entry.

Receptionist vs medical billing, receptionist overview

	Receptionist	Medical Billing, Receptionist
Yearly salary	$30,571	$34,622
Hourly rate	$14.70	$16.65
Growth rate	-	-3%
Number of jobs	65,671	115,714
Job satisfaction	3	-
Most common degree	High School Diploma, 33%	Associate Degree, 26%
Average age	42	46
Years of experience	2	2

What does a receptionist do?

Receptionists are employees assigned at the entrances or lobbies of offices. They welcome guests, check identification, issue visitor badges, attend to questions or inquiries, and direct guests to where they are supposed to go. They also receive general mail or packages, answer calls, and manage schedules. Receptionists perform various clerical or administrative functions as assigned by their supervisors. They should have good client relations skills.

What does a medical billing, receptionist do?

A medical billing receptionist serves as the main point of contact in a hospital. Their responsibilities revolve around greeting patients and attending to their needs, gathering and maintaining records, and checking-in patients. They also have administrative support tasks such as answering calls and responding to inquiries, arranging appointments and schedules, producing reports, keeping documentation, and handling billing processes, including insurance. Moreover, a medical billing receptionist must be alert and proactive as the conditions in a hospital can be very unpredictable.

Receptionist vs medical billing, receptionist salary

Receptionists and medical billings, receptionist have different pay scales, as shown below.

	Receptionist	Medical Billing, Receptionist
Average salary	$30,571	$34,622
Salary range	Between $24,000 And $38,000	Between $28,000 And $41,000
Highest paying City	Washington, DC	Boston, MA
Highest paying state	Massachusetts	Massachusetts
Best paying company	Gensler	University of California, Berkeley
Best paying industry	Finance	Technology

Differences between receptionist and medical billing, receptionist education

There are a few differences between a receptionist and a medical billing, receptionist in terms of educational background:

	Receptionist	Medical Billing, Receptionist
Most common degree	High School Diploma, 33%	Associate Degree, 26%
Most common major	Business	Health Care Administration
Most common college	-	Stanford University

Receptionist vs medical billing, receptionist demographics

Here are the differences between receptionists' and medical billings, receptionist' demographics:

	Receptionist	Medical Billing, Receptionist
Average age	42	46
Gender ratio	Male, 8.4% Female, 91.6%	Male, 9.5% Female, 90.5%
Race ratio	Black or African American, 10.7% Unknown, 4.5% Hispanic or Latino, 23.5% Asian, 6.1% White, 54.4% American Indian and Alaska Native, 0.9%	Black or African American, 9.9% Unknown, 4.3% Hispanic or Latino, 21.9% Asian, 6.8% White, 56.4% American Indian and Alaska Native, 0.8%
LGBT Percentage	6%	7%

Differences between receptionist and medical billing, receptionist duties and responsibilities

Receptionist example responsibilities.

Manage invoicing with QuickBooks, taking customer calls and helping with any issues, parts and equipment delivery/pickup/ordering.
Manage multiple employee/resident databases utilizing an EMR system.
Verify insurance information and manage medical records while ensuring confidentiality according to HIPAA requirements.
Manage desk operations for the YMCA, organizing and documenting members' payments and collating operational documents
Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Bill patients for medical services provide by various doctors using ICD-9 and CPT-4 coding.

Medical billing, receptionist example responsibilities.

Accept and process healthcare claims and confidential medical records; verify patient eligibility and manage the Medicare and Medicaid billing process.
Revise CPT codes and ICD-10 codes before submitting to insurance for chiropractic services and durable medical equipment.
Review and research ICD-9 and CPT codes that are denied by payers, and contact physician offices to assist with correction.
Submit secondary insurance claims with primary insurance EOB.
Facilitate medical billing and coding by interfacing with insurance companies and patients to ensure proper billing procedures.
Discuss physicians' choice of E/M level when in question.

Receptionist vs medical billing, receptionist skills

Common receptionist skills

Patients, 17%
Phone Calls, 14%
Customer Service, 9%
Data Entry, 9%
Telephone Calls, 8%
Front Desk, 8%

Common medical billing, receptionist skills

Patients, 21%
Medical Billing, 7%
Data Entry, 5%
Customer Service, 5%
CPT, 4%
Medicaid, 4%

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Receptionist vs Medical Billing, Receptionist

Updated January 8, 2025

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