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Regional service manager vs regional accounts manager

The differences between regional service managers and regional accounts managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a regional service manager and a regional accounts manager. Additionally, a regional service manager has an average salary of $97,948, which is higher than the $77,705 average annual salary of a regional accounts manager.

The top three skills for a regional service manager include customer service, customer satisfaction and service management. The most important skills for a regional accounts manager are customer service, patients, and account management.

Regional service manager vs regional accounts manager overview

Regional Service ManagerRegional Accounts Manager
Yearly salary$97,948$77,705
Hourly rate$47.09$37.36
Growth rate5%5%
Number of jobs161,025136,687
Job satisfaction--
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 79%
Average age4646
Years of experience88

What does a regional service manager do?

A regional service manager is responsible for handling service solutions and monitoring the staff's performance in providing the highest quality services for customers within their designated areas. Service managers manage the budget and resources allocation to support business functions and operational maintenance. They also assist the service staff in responding to the customers' inquiries and concerns and resolving their complaints. A regional service manager must have excellent communication and leadership skills to help the team maximize productivity and improve efficiency.

What does a regional accounts manager do?

A regional accounts manager specializes in overseeing the account operations within a region or particular area. They are primarily responsible for nurturing new and existing accounts by developing opportunities and strategies, maintaining good relationships with vendors and suppliers, and supervising contracts and client applications. Furthermore, as a regional manager, it is essential to lead and encourage the workforce in the joint effort to reach sales goals and customer satisfaction, all while implementing the policies and regulations of the company.

Regional service manager vs regional accounts manager salary

Regional service managers and regional accounts managers have different pay scales, as shown below.

Regional Service ManagerRegional Accounts Manager
Average salary$97,948$77,705
Salary rangeBetween $60,000 And $158,000Between $48,000 And $124,000
Highest paying CityMountain View, CASacramento, CA
Highest paying stateCaliforniaWashington
Best paying companyGoogleVMware
Best paying industryProfessionalPharmaceutical

Differences between regional service manager and regional accounts manager education

There are a few differences between a regional service manager and a regional accounts manager in terms of educational background:

Regional Service ManagerRegional Accounts Manager
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 79%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaUniversity of Southern California

Regional service manager vs regional accounts manager demographics

Here are the differences between regional service managers' and regional accounts managers' demographics:

Regional Service ManagerRegional Accounts Manager
Average age4646
Gender ratioMale, 80.8% Female, 19.2%Male, 69.1% Female, 30.9%
Race ratioBlack or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage7%7%

Differences between regional service manager and regional accounts manager duties and responsibilities

Regional service manager example responsibilities.

  • Coordinate and participate with the installation teams to help troubleshoot problems and resolve customer concerns while managing service and commissioning engineers.
  • Coordinate activities surrounding trade shows, direct logistics for pick-up and transportation and supervise the corporate parts division.
  • Participate in market analysis with the sales team in support of reverse logistics.
  • Utilize CRM solutions for improve customer satisfaction.
  • Provide service chain optimization by implementing CRM solutions for service call tracking/categorization/drill down.
  • Share joint planning oversight responsibility of the development of customer-specific operating plans for large volume shippers.
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Regional accounts manager example responsibilities.

  • Achieve geographic and population expansion by selling multi-year SaaS contracts across the arena.
  • Create a pipeline of business and manage the contact through online spreadsheets, CRM interfaces, and other tools necessary.
  • Manage several OEM media opportunities from artwork requirements to budget/forecast with factory in UK.
  • Manage and maintain one on one relationship with key distributors and distributor sales representatives within assign territory.
  • Work daily with strategy of accounts and participate in all aspects within the ADP account process.
  • Start position with nothing but a phone and a database selling ERP systems to automotive suppliers.
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Regional service manager vs regional accounts manager skills

Common regional service manager skills
  • Customer Service, 29%
  • Customer Satisfaction, 12%
  • Service Management, 10%
  • Service Operations, 6%
  • Product Line, 4%
  • Regional Service, 4%
Common regional accounts manager skills
  • Customer Service, 10%
  • Patients, 8%
  • Account Management, 8%
  • CRM, 5%
  • Salesforce, 5%
  • Sales Process, 4%

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