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Regional service manager vs regional business manager

The differences between regional service managers and regional business managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a regional service manager and a regional business manager. Additionally, a regional business manager has an average salary of $124,644, which is higher than the $97,948 average annual salary of a regional service manager.

The top three skills for a regional service manager include customer service, customer satisfaction and service management. The most important skills for a regional business manager are patients, regional business, and sales strategies.

Regional service manager vs regional business manager overview

Regional Service ManagerRegional Business Manager
Yearly salary$97,948$124,644
Hourly rate$47.09$59.92
Growth rate5%5%
Number of jobs161,025148,007
Job satisfaction--
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 78%
Average age4646
Years of experience88

What does a regional service manager do?

A regional service manager is responsible for handling service solutions and monitoring the staff's performance in providing the highest quality services for customers within their designated areas. Service managers manage the budget and resources allocation to support business functions and operational maintenance. They also assist the service staff in responding to the customers' inquiries and concerns and resolving their complaints. A regional service manager must have excellent communication and leadership skills to help the team maximize productivity and improve efficiency.

What does a regional business manager do?

A regional business manager is responsible for monitoring the overall business transactions and sales performance of a company within the designated region. Regional business managers review and negotiate business contracts with existing and potential clients and acknowledge their requests according to business regulations. They respond to the clients' inquiries and concerns regarding the company's services and discuss campaigns with the marketing and sales department. A regional business manager must have excellent communication and leadership skills, especially in handling the staff's performance and facilitating programs to reach their maximum potential and productivity.

Regional service manager vs regional business manager salary

Regional service managers and regional business managers have different pay scales, as shown below.

Regional Service ManagerRegional Business Manager
Average salary$97,948$124,644
Salary rangeBetween $60,000 And $158,000Between $94,000 And $164,000
Highest paying CityMountain View, CASalem, OR
Highest paying stateCaliforniaOregon
Best paying companyGoogleBNP Paribas
Best paying industryProfessionalPharmaceutical

Differences between regional service manager and regional business manager education

There are a few differences between a regional service manager and a regional business manager in terms of educational background:

Regional Service ManagerRegional Business Manager
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 78%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaUniversity of Southern California

Regional service manager vs regional business manager demographics

Here are the differences between regional service managers' and regional business managers' demographics:

Regional Service ManagerRegional Business Manager
Average age4646
Gender ratioMale, 80.8% Female, 19.2%Male, 73.1% Female, 26.9%
Race ratioBlack or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage7%7%

Differences between regional service manager and regional business manager duties and responsibilities

Regional service manager example responsibilities.

  • Coordinate and participate with the installation teams to help troubleshoot problems and resolve customer concerns while managing service and commissioning engineers.
  • Coordinate activities surrounding trade shows, direct logistics for pick-up and transportation and supervise the corporate parts division.
  • Participate in market analysis with the sales team in support of reverse logistics.
  • Utilize CRM solutions for improve customer satisfaction.
  • Provide service chain optimization by implementing CRM solutions for service call tracking/categorization/drill down.
  • Share joint planning oversight responsibility of the development of customer-specific operating plans for large volume shippers.
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Regional business manager example responsibilities.

  • Manage a 100K yearly regional budget for maximum ROI through organization, coaching and analysis.
  • Manage entire office sales process through product ordering and successful office reimbursement including Medicare.
  • Provide clinical case management and assessment services to all patients admit from manage care organizations.
  • Identify and leverage strategic opportunities within the managed markets customer base, allowing for advantageous positioning and customer development.
  • Educate clinics on Medicare reimbursement procedures and updates on Medicare legislation.
  • Ensure management, troubleshooting and successful disposition of insurance and billing issues for patients seeking coverage.
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Regional service manager vs regional business manager skills

Common regional service manager skills
  • Customer Service, 29%
  • Customer Satisfaction, 12%
  • Service Management, 10%
  • Service Operations, 6%
  • Product Line, 4%
  • Regional Service, 4%
Common regional business manager skills
  • Patients, 10%
  • Regional Business, 9%
  • Sales Strategies, 4%
  • Medical Sales, 4%
  • HR, 4%
  • RBM, 4%

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