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The differences between regional service managers and regional operation managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-8 years to become a regional service manager, becoming a regional operation manager takes usually requires 4-6 years. Additionally, a regional service manager has an average salary of $97,948, which is higher than the $78,588 average annual salary of a regional operation manager.
The top three skills for a regional service manager include customer service, customer satisfaction and service management. The most important skills for a regional operation manager are customer service, regional operations, and oversight.
| Regional Service Manager | Regional Operation Manager | |
| Yearly salary | $97,948 | $78,588 |
| Hourly rate | $47.09 | $37.78 |
| Growth rate | 5% | 6% |
| Number of jobs | 161,025 | 346,480 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 58% | Bachelor's Degree, 68% |
| Average age | 46 | 44 |
| Years of experience | 8 | 6 |
A regional service manager is responsible for handling service solutions and monitoring the staff's performance in providing the highest quality services for customers within their designated areas. Service managers manage the budget and resources allocation to support business functions and operational maintenance. They also assist the service staff in responding to the customers' inquiries and concerns and resolving their complaints. A regional service manager must have excellent communication and leadership skills to help the team maximize productivity and improve efficiency.
A regional operation manager is in charge of overseeing multiple stores or warehouses in a particular region, ensuring efficiency and profitability. Their responsibilities typically revolve around setting sales targets, devising marketing and workforce management strategies, and gathering extensive data to produce progress reports and presentations. They must also address issues and concerns, dealing and resolving them in a timely and professional manner. Furthermore, as a regional operation manager, it is essential to lead and encourage the workforce, all while implementing the company's policies and regulations.
Regional service managers and regional operation managers have different pay scales, as shown below.
| Regional Service Manager | Regional Operation Manager | |
| Average salary | $97,948 | $78,588 |
| Salary range | Between $60,000 And $158,000 | Between $57,000 And $106,000 |
| Highest paying City | Mountain View, CA | Tacoma, WA |
| Highest paying state | California | New Jersey |
| Best paying company | BP America Inc | |
| Best paying industry | Professional | Finance |
There are a few differences between a regional service manager and a regional operation manager in terms of educational background:
| Regional Service Manager | Regional Operation Manager | |
| Most common degree | Bachelor's Degree, 58% | Bachelor's Degree, 68% |
| Most common major | Business | Business |
| Most common college | University of Southern California | University of Pennsylvania |
Here are the differences between regional service managers' and regional operation managers' demographics:
| Regional Service Manager | Regional Operation Manager | |
| Average age | 46 | 44 |
| Gender ratio | Male, 80.8% Female, 19.2% | Male, 75.3% Female, 24.7% |
| Race ratio | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% | Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 6.3% White, 67.6% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 7% | 10% |