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Sales and operations manager vs sales support manager

The differences between sales and operations managers and sales support managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a sales and operations manager, becoming a sales support manager takes usually requires 6-8 years. Additionally, a sales and operations manager has an average salary of $103,113, which is higher than the $94,946 average annual salary of a sales support manager.

The top three skills for a sales and operations manager include sales operations, customer service and salesforce. The most important skills for a sales support manager are project management, CRM, and salesforce.

Sales and operations manager vs sales support manager overview

Sales And Operations ManagerSales Support Manager
Yearly salary$103,113$94,946
Hourly rate$49.57$45.65
Growth rate6%5%
Number of jobs166,144166,510
Job satisfaction--
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 69%
Average age4446
Years of experience68

What does a sales and operations manager do?

A sales operations manager is an individual who supports a company's sales and marketing teams by optimizing a tool often collectively known as Customer Relationship Management (CRM). Sales operations managers must serve as a liaison between the teams and the upper management while training staff members on new technology and software. They create reports that are used by salespeople and sales managers to help them in sales decision making. They also determine customer outreach methods with the marketing team.

What does a sales support manager do?

A sales support manager is responsible for monitoring the sales operations of an organization, evaluating the sales performance, and conducting data analysis and research to identify business opportunities that would generate more revenue resources and increase the company's profitability. Sales support managers also meet with existing potential clients to discuss services and negotiate contracts, responding to their inquiries and concerns, and addressing their requests. They also handle the training and programs for the sales staff to maximize efficiency and productivity to meet target goals and increase sales volume.

Sales and operations manager vs sales support manager salary

Sales and operations managers and sales support managers have different pay scales, as shown below.

Sales And Operations ManagerSales Support Manager
Average salary$103,113$94,946
Salary rangeBetween $68,000 And $155,000Between $62,000 And $144,000
Highest paying CitySan Francisco, CAPortland, OR
Highest paying stateAlaskaOregon
Best paying companyMetaAccenture
Best paying industryTechnologyProfessional

Differences between sales and operations manager and sales support manager education

There are a few differences between a sales and operations manager and a sales support manager in terms of educational background:

Sales And Operations ManagerSales Support Manager
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 69%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Southern California

Sales and operations manager vs sales support manager demographics

Here are the differences between sales and operations managers' and sales support managers' demographics:

Sales And Operations ManagerSales Support Manager
Average age4446
Gender ratioMale, 71.1% Female, 28.9%Male, 50.6% Female, 49.4%
Race ratioBlack or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.3% Asian, 6.4% White, 67.2% American Indian and Alaska Native, 0.5%Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage10%7%

Differences between sales and operations manager and sales support manager duties and responsibilities

Sales and operations manager example responsibilities.

  • Develop analytics for time migration from low-margin OEM services to manage services.
  • Lead weekly sales reviews and ensure sales activities are properly track in SalesForce.
  • Lead operation/inside sales, manage handling over $13million/year sales using ERP system.
  • Lead cross functional teams in the integration of several enterprise data stores to SFDC.
  • Manage Pardot automation for marketing campaigns.
  • Manage and maintain daily operations of high volume Toyota facility.
  • Show more

Sales support manager example responsibilities.

  • Develop specifications, samples, and product metrics to achieve production readiness for all POS material.
  • Leverage other sales office resources and administrative/support staff to achieve personal and team relate revenue goals.
  • Improve sales order checklist and re-evaluat assigned duties; ensure sales order fulfillment and logistics process improvement.
  • Coordinate daily workload within team using SalesForce and GP metrics to ensure that assign tasks are complete expeditiously.
  • Direct proposal development activities including RFP review and bid determination.
  • Coordinate with legal and contracting departments to obtain information to fulfill RFP requirements.
  • Show more

Sales and operations manager vs sales support manager skills

Common sales and operations manager skills
  • Sales Operations, 12%
  • Customer Service, 11%
  • Salesforce, 8%
  • CRM, 7%
  • Sales Process, 5%
  • Project Management, 4%
Common sales support manager skills
  • Project Management, 12%
  • CRM, 7%
  • Salesforce, 7%
  • Sales Training, 6%
  • Excellent Interpersonal, 5%
  • Direct Reports, 5%

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