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The differences between sales and operations managers and sales support managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a sales and operations manager, becoming a sales support manager takes usually requires 6-8 years. Additionally, a sales and operations manager has an average salary of $103,113, which is higher than the $94,946 average annual salary of a sales support manager.
The top three skills for a sales and operations manager include sales operations, customer service and salesforce. The most important skills for a sales support manager are project management, CRM, and salesforce.
| Sales And Operations Manager | Sales Support Manager | |
| Yearly salary | $103,113 | $94,946 |
| Hourly rate | $49.57 | $45.65 |
| Growth rate | 6% | 5% |
| Number of jobs | 166,144 | 166,510 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 70% | Bachelor's Degree, 69% |
| Average age | 44 | 46 |
| Years of experience | 6 | 8 |
A sales operations manager is an individual who supports a company's sales and marketing teams by optimizing a tool often collectively known as Customer Relationship Management (CRM). Sales operations managers must serve as a liaison between the teams and the upper management while training staff members on new technology and software. They create reports that are used by salespeople and sales managers to help them in sales decision making. They also determine customer outreach methods with the marketing team.
A sales support manager is responsible for monitoring the sales operations of an organization, evaluating the sales performance, and conducting data analysis and research to identify business opportunities that would generate more revenue resources and increase the company's profitability. Sales support managers also meet with existing potential clients to discuss services and negotiate contracts, responding to their inquiries and concerns, and addressing their requests. They also handle the training and programs for the sales staff to maximize efficiency and productivity to meet target goals and increase sales volume.
Sales and operations managers and sales support managers have different pay scales, as shown below.
| Sales And Operations Manager | Sales Support Manager | |
| Average salary | $103,113 | $94,946 |
| Salary range | Between $68,000 And $155,000 | Between $62,000 And $144,000 |
| Highest paying City | San Francisco, CA | Portland, OR |
| Highest paying state | Alaska | Oregon |
| Best paying company | Meta | Accenture |
| Best paying industry | Technology | Professional |
There are a few differences between a sales and operations manager and a sales support manager in terms of educational background:
| Sales And Operations Manager | Sales Support Manager | |
| Most common degree | Bachelor's Degree, 70% | Bachelor's Degree, 69% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Southern California |
Here are the differences between sales and operations managers' and sales support managers' demographics:
| Sales And Operations Manager | Sales Support Manager | |
| Average age | 44 | 46 |
| Gender ratio | Male, 71.1% Female, 28.9% | Male, 50.6% Female, 49.4% |
| Race ratio | Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.3% Asian, 6.4% White, 67.2% American Indian and Alaska Native, 0.5% | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 10% | 7% |