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The differences between sales operations specialists and inside sales associates can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a sales operations specialist and an inside sales associate. Additionally, a sales operations specialist has an average salary of $76,900, which is higher than the $40,687 average annual salary of an inside sales associate.
The top three skills for a sales operations specialist include sales operations, CRM and customer service. The most important skills for an inside sales associate are inside sales, sales associates, and strong customer service.
| Sales Operations Specialist | Inside Sales Associate | |
| Yearly salary | $76,900 | $40,687 |
| Hourly rate | $36.97 | $19.56 |
| Growth rate | 4% | 4% |
| Number of jobs | 355,551 | 320,863 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 65% | Bachelor's Degree, 63% |
| Average age | 47 | 47 |
| Years of experience | 4 | 4 |
The sales operation specialist is the one who is responsible for making certain that the company's sales are efficient and effective. They gather and evaluate sales data for a company. The results are compared with business plans and previous forecasts to find out if goals were achieved. These specialists are also responsible for creating forecasts about upcoming sales data. Also, they make contracts that fulfill both customer and company needs. Skills required for a sales operations specialist include negotiation, good communication skills, analytical, and strong leadership skills.
An inside sales associate is responsible for selling the company's goods and services through remote communication. Inside sales associates make calls to potential customers, demonstrate the products' features, take orders, process payments, and inform the customers of the delivery details. They strategize the most effective sales pitches to attract the customers on purchasing more services that would generate revenues and increase the company's profitability and brand image. An inside sales associate also supports the marketing team in developing marketing campaigns and promotional offers depending on customer demands and requests.
Sales operations specialists and inside sales associates have different pay scales, as shown below.
| Sales Operations Specialist | Inside Sales Associate | |
| Average salary | $76,900 | $40,687 |
| Salary range | Between $50,000 And $116,000 | Between $30,000 And $54,000 |
| Highest paying City | Seattle, WA | Seattle, WA |
| Highest paying state | Washington | Washington |
| Best paying company | Amazon | MSCI |
| Best paying industry | - | Health Care |
There are a few differences between a sales operations specialist and an inside sales associate in terms of educational background:
| Sales Operations Specialist | Inside Sales Associate | |
| Most common degree | Bachelor's Degree, 65% | Bachelor's Degree, 63% |
| Most common major | Business | Business |
| Most common college | SUNY College of Technology at Alfred | SUNY College of Technology at Alfred |
Here are the differences between sales operations specialists' and inside sales associates' demographics:
| Sales Operations Specialist | Inside Sales Associate | |
| Average age | 47 | 47 |
| Gender ratio | Male, 51.5% Female, 48.5% | Male, 57.3% Female, 42.7% |
| Race ratio | Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 13.9% Asian, 5.1% White, 73.3% American Indian and Alaska Native, 0.2% | Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.0% Asian, 5.1% White, 73.1% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 6% | 6% |