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Sales operations specialist vs inside sales associate

The differences between sales operations specialists and inside sales associates can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a sales operations specialist and an inside sales associate. Additionally, a sales operations specialist has an average salary of $76,900, which is higher than the $40,687 average annual salary of an inside sales associate.

The top three skills for a sales operations specialist include sales operations, CRM and customer service. The most important skills for an inside sales associate are inside sales, sales associates, and strong customer service.

Sales operations specialist vs inside sales associate overview

Sales Operations SpecialistInside Sales Associate
Yearly salary$76,900$40,687
Hourly rate$36.97$19.56
Growth rate4%4%
Number of jobs355,551320,863
Job satisfaction--
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 63%
Average age4747
Years of experience44

What does a sales operations specialist do?

The sales operation specialist is the one who is responsible for making certain that the company's sales are efficient and effective. They gather and evaluate sales data for a company. The results are compared with business plans and previous forecasts to find out if goals were achieved. These specialists are also responsible for creating forecasts about upcoming sales data. Also, they make contracts that fulfill both customer and company needs. Skills required for a sales operations specialist include negotiation, good communication skills, analytical, and strong leadership skills.

What does an inside sales associate do?

An inside sales associate is responsible for selling the company's goods and services through remote communication. Inside sales associates make calls to potential customers, demonstrate the products' features, take orders, process payments, and inform the customers of the delivery details. They strategize the most effective sales pitches to attract the customers on purchasing more services that would generate revenues and increase the company's profitability and brand image. An inside sales associate also supports the marketing team in developing marketing campaigns and promotional offers depending on customer demands and requests.

Sales operations specialist vs inside sales associate salary

Sales operations specialists and inside sales associates have different pay scales, as shown below.

Sales Operations SpecialistInside Sales Associate
Average salary$76,900$40,687
Salary rangeBetween $50,000 And $116,000Between $30,000 And $54,000
Highest paying CitySeattle, WASeattle, WA
Highest paying stateWashingtonWashington
Best paying companyAmazonMSCI
Best paying industry-Health Care

Differences between sales operations specialist and inside sales associate education

There are a few differences between a sales operations specialist and an inside sales associate in terms of educational background:

Sales Operations SpecialistInside Sales Associate
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 63%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at AlfredSUNY College of Technology at Alfred

Sales operations specialist vs inside sales associate demographics

Here are the differences between sales operations specialists' and inside sales associates' demographics:

Sales Operations SpecialistInside Sales Associate
Average age4747
Gender ratioMale, 51.5% Female, 48.5%Male, 57.3% Female, 42.7%
Race ratioBlack or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 13.9% Asian, 5.1% White, 73.3% American Indian and Alaska Native, 0.2%Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.0% Asian, 5.1% White, 73.1% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between sales operations specialist and inside sales associate duties and responsibilities

Sales operations specialist example responsibilities.

  • Manage and maintain SalesForce to implement and adjust as needed per sales team requirements.
  • Master delivering technical product information to doctors on training and teaching proper injection technique to achieve optimal results for patients.
  • Audit and execute contracts, banking documentation, in SalesForce to support creation of permanent client profile in PeopleSoft.
  • Project management of CRM migration and implementation activities as required.
  • Lead effort to redesign Microsoft CRM functionality and increase utilization.
  • Master delivering technical product information to doctors on training and teaching proper injection technique to achieve optimal results for patients.
  • Show more

Inside sales associate example responsibilities.

  • Manage individual sales activities by developing highly effective, communications focuse relationship with multiple sales channels.
  • Provide awareness to customers of the benefits of moving to a cloud platform for intra/customer facing web applications.
  • Develop a standardize, customize CRM system to track sales and marketing ROI that link into operational and financial ERP systems.
  • Calculate roofing amounts/square footage etc.
  • Maintain cleanliness and organization of stockroom shelves.
  • Conduct effective outbound telemarketing calls to potential and existing clients.
  • Show more

Sales operations specialist vs inside sales associate skills

Common sales operations specialist skills
  • Sales Operations, 12%
  • CRM, 11%
  • Customer Service, 10%
  • Salesforce, 9%
  • Product Knowledge, 4%
  • Sales Support, 3%
Common inside sales associate skills
  • Inside Sales, 13%
  • Sales Associates, 7%
  • Strong Customer Service, 6%
  • Sales Process, 5%
  • Customer Satisfaction, 5%
  • Sales Floor, 5%