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Sales operations specialist vs inside sales specialist

The differences between sales operations specialists and inside sales specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a sales operations specialist and an inside sales specialist. Additionally, a sales operations specialist has an average salary of $76,900, which is higher than the $50,944 average annual salary of an inside sales specialist.

The top three skills for a sales operations specialist include sales operations, CRM and customer service. The most important skills for an inside sales specialist are customer service, CRM, and sales process.

Sales operations specialist vs inside sales specialist overview

Sales Operations SpecialistInside Sales Specialist
Yearly salary$76,900$50,944
Hourly rate$36.97$24.49
Growth rate4%4%
Number of jobs355,551251,423
Job satisfaction--
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 69%
Average age4747
Years of experience44

What does a sales operations specialist do?

The sales operation specialist is the one who is responsible for making certain that the company's sales are efficient and effective. They gather and evaluate sales data for a company. The results are compared with business plans and previous forecasts to find out if goals were achieved. These specialists are also responsible for creating forecasts about upcoming sales data. Also, they make contracts that fulfill both customer and company needs. Skills required for a sales operations specialist include negotiation, good communication skills, analytical, and strong leadership skills.

What does an inside sales specialist do?

An inside sales specialist is primarily responsible for securing sales by reaching out to clients to sell products and services. They may communicate with customers through calls and correspondence or personally recommend products in a retail store setting. Moreover, they are also responsible for responding to inquiries or concerns, identifying the customers' needs, devising strategies to find sales opportunities, and discussing products to customers. An inside sales specialist is often required to meet sales goals and report to managers should there be any issues or problems.

Sales operations specialist vs inside sales specialist salary

Sales operations specialists and inside sales specialists have different pay scales, as shown below.

Sales Operations SpecialistInside Sales Specialist
Average salary$76,900$50,944
Salary rangeBetween $50,000 And $116,000Between $34,000 And $75,000
Highest paying CitySeattle, WASeattle, WA
Highest paying stateWashingtonWashington
Best paying companyAmazonKeller Williams Greater Seattle
Best paying industry-Real Estate

Differences between sales operations specialist and inside sales specialist education

There are a few differences between a sales operations specialist and an inside sales specialist in terms of educational background:

Sales Operations SpecialistInside Sales Specialist
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 69%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at AlfredSUNY College of Technology at Alfred

Sales operations specialist vs inside sales specialist demographics

Here are the differences between sales operations specialists' and inside sales specialists' demographics:

Sales Operations SpecialistInside Sales Specialist
Average age4747
Gender ratioMale, 51.5% Female, 48.5%Male, 52.0% Female, 48.0%
Race ratioBlack or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 13.9% Asian, 5.1% White, 73.3% American Indian and Alaska Native, 0.2%Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 13.9% Asian, 5.1% White, 73.2% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between sales operations specialist and inside sales specialist duties and responsibilities

Sales operations specialist example responsibilities.

  • Manage and maintain SalesForce to implement and adjust as needed per sales team requirements.
  • Master delivering technical product information to doctors on training and teaching proper injection technique to achieve optimal results for patients.
  • Audit and execute contracts, banking documentation, in SalesForce to support creation of permanent client profile in PeopleSoft.
  • Project management of CRM migration and implementation activities as required.
  • Lead effort to redesign Microsoft CRM functionality and increase utilization.
  • Master delivering technical product information to doctors on training and teaching proper injection technique to achieve optimal results for patients.
  • Show more

Inside sales specialist example responsibilities.

  • Manage individual sales activities by developing highly effective, communications focuse relationship with multiple sales channels.
  • Present presentations to potential clients through Microsoft PowerPoint.
  • Maintain and update assigned territory through SalesLogix CRM program.
  • Revise and update CRM database to ensure accurate customer information.
  • Operate as inside sales consultant, primarily in areas of customer relations, sales/service support, coordinating production and transportation scheduling
  • Call on corporate counsel, c-level executives and law firms to sell solutions with traditional litigation support.
  • Show more

Sales operations specialist vs inside sales specialist skills

Common sales operations specialist skills
  • Sales Operations, 12%
  • CRM, 11%
  • Customer Service, 10%
  • Salesforce, 9%
  • Product Knowledge, 4%
  • Sales Support, 3%
Common inside sales specialist skills
  • Customer Service, 13%
  • CRM, 7%
  • Sales Process, 5%
  • Work Ethic, 5%
  • Product Knowledge, 5%
  • Outbound Calls, 4%