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Sales operations specialist vs operations specialist

The differences between sales operations specialists and operations specialists can be seen in a few details. Each job has different responsibilities and duties. Additionally, a sales operations specialist has an average salary of $76,900, which is higher than the $54,752 average annual salary of an operations specialist.

The top three skills for a sales operations specialist include sales operations, CRM and customer service. The most important skills for an operations specialist are customer service, logistics, and basic math.

Sales operations specialist vs operations specialist overview

Sales Operations SpecialistOperations Specialist
Yearly salary$76,900$54,752
Hourly rate$36.97$26.32
Growth rate4%10%
Number of jobs355,551109,181
Job satisfaction-4
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 57%
Average age4744
Years of experience4-

What does a sales operations specialist do?

The sales operation specialist is the one who is responsible for making certain that the company's sales are efficient and effective. They gather and evaluate sales data for a company. The results are compared with business plans and previous forecasts to find out if goals were achieved. These specialists are also responsible for creating forecasts about upcoming sales data. Also, they make contracts that fulfill both customer and company needs. Skills required for a sales operations specialist include negotiation, good communication skills, analytical, and strong leadership skills.

What does an operations specialist do?

An operations specialist is responsible for optimizing the business' daily operations, ensuring smooth process flow to provide the best services to clients. Operations specialists' duties include analyzing business procedures, identifying opportunities for business improvement, tracking the department's metrics and activities, providing assistance to colleagues, suggesting strategies for operations efficiency, and managing customer's inquiries and complaints. An operations specialist must be an excellent team player and detail-oriented, as well as proven time-management and decision-making skills to meet clients' needs and support the business' objectives.

Sales operations specialist vs operations specialist salary

Sales operations specialists and operations specialists have different pay scales, as shown below.

Sales Operations SpecialistOperations Specialist
Average salary$76,900$54,752
Salary rangeBetween $50,000 And $116,000Between $35,000 And $85,000
Highest paying CitySeattle, WAWashington, DC
Highest paying stateWashingtonRhode Island
Best paying companyAmazonCoatue Management
Best paying industry-Government

Differences between sales operations specialist and operations specialist education

There are a few differences between a sales operations specialist and an operations specialist in terms of educational background:

Sales Operations SpecialistOperations Specialist
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 57%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at AlfredWestern Carolina University

Sales operations specialist vs operations specialist demographics

Here are the differences between sales operations specialists' and operations specialists' demographics:

Sales Operations SpecialistOperations Specialist
Average age4744
Gender ratioMale, 51.5% Female, 48.5%Male, 50.6% Female, 49.4%
Race ratioBlack or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 13.9% Asian, 5.1% White, 73.3% American Indian and Alaska Native, 0.2%Black or African American, 6.4% Unknown, 4.6% Hispanic or Latino, 9.4% Asian, 8.8% White, 70.4% American Indian and Alaska Native, 0.4%
LGBT Percentage6%11%

Differences between sales operations specialist and operations specialist duties and responsibilities

Sales operations specialist example responsibilities.

  • Manage and maintain SalesForce to implement and adjust as needed per sales team requirements.
  • Master delivering technical product information to doctors on training and teaching proper injection technique to achieve optimal results for patients.
  • Audit and execute contracts, banking documentation, in SalesForce to support creation of permanent client profile in PeopleSoft.
  • Project management of CRM migration and implementation activities as required.
  • Lead effort to redesign Microsoft CRM functionality and increase utilization.
  • Master delivering technical product information to doctors on training and teaching proper injection technique to achieve optimal results for patients.
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Operations specialist example responsibilities.

  • Develop and implement VBA scripts to automate tasks in financial reporting.
  • Manage all international A/R functions, reporting, sales, expense analysis and marketing campaigns as well as all royalties.
  • Manage and process 100 FDA electronic and paper submissions including safety reports, new investigator reports, amendments, and protocols.
  • Demonstrate ability to manage and organize clinical setting for patients and families.
  • Personalize and manage a customer SQL network database to consolidate all incoming orders from different marketplaces.
  • Manage a variety of operational tasks for moderately complex securities transactions that require knowledge of vary systems and processes.
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Sales operations specialist vs operations specialist skills

Common sales operations specialist skills
  • Sales Operations, 12%
  • CRM, 11%
  • Customer Service, 10%
  • Salesforce, 9%
  • Product Knowledge, 4%
  • Sales Support, 3%
Common operations specialist skills
  • Customer Service, 21%
  • Logistics, 4%
  • Basic Math, 4%
  • PowerPoint, 4%
  • Customer Satisfaction, 4%
  • Operational Procedures, 4%