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Sales operations specialist vs sales support associate

The differences between sales operations specialists and sales support associates can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a sales operations specialist and a sales support associate. Additionally, a sales operations specialist has an average salary of $76,900, which is higher than the $34,454 average annual salary of a sales support associate.

The top three skills for a sales operations specialist include sales operations, CRM and customer service. The most important skills for a sales support associate are sales floor, back room, and math.

Sales operations specialist vs sales support associate overview

Sales Operations SpecialistSales Support Associate
Yearly salary$76,900$34,454
Hourly rate$36.97$16.56
Growth rate4%4%
Number of jobs355,551447,642
Job satisfaction--
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 52%
Average age4747
Years of experience44

What does a sales operations specialist do?

The sales operation specialist is the one who is responsible for making certain that the company's sales are efficient and effective. They gather and evaluate sales data for a company. The results are compared with business plans and previous forecasts to find out if goals were achieved. These specialists are also responsible for creating forecasts about upcoming sales data. Also, they make contracts that fulfill both customer and company needs. Skills required for a sales operations specialist include negotiation, good communication skills, analytical, and strong leadership skills.

What does a sales support associate do?

A sales support associate is an individual who is responsible for assisting sales staff and help customers. To provide this assistance, sales support associates use customer communication methods such as telephones or email to process customer orders and ensure that they are accurate. They work closely with distributors to make sure that products are available for their customers. Sales support associates may function as either part-time or full time, but companies may require excellent communication skills.

Sales operations specialist vs sales support associate salary

Sales operations specialists and sales support associates have different pay scales, as shown below.

Sales Operations SpecialistSales Support Associate
Average salary$76,900$34,454
Salary rangeBetween $50,000 And $116,000Between $25,000 And $46,000
Highest paying CitySeattle, WABoston, MA
Highest paying stateWashingtonMassachusetts
Best paying companyAmazonGoldman Sachs
Best paying industry-Finance

Differences between sales operations specialist and sales support associate education

There are a few differences between a sales operations specialist and a sales support associate in terms of educational background:

Sales Operations SpecialistSales Support Associate
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 52%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at AlfredSUNY College of Technology at Alfred

Sales operations specialist vs sales support associate demographics

Here are the differences between sales operations specialists' and sales support associates' demographics:

Sales Operations SpecialistSales Support Associate
Average age4747
Gender ratioMale, 51.5% Female, 48.5%Male, 43.5% Female, 56.5%
Race ratioBlack or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 13.9% Asian, 5.1% White, 73.3% American Indian and Alaska Native, 0.2%Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.3% Asian, 5.2% White, 72.8% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between sales operations specialist and sales support associate duties and responsibilities

Sales operations specialist example responsibilities.

  • Manage and maintain SalesForce to implement and adjust as needed per sales team requirements.
  • Master delivering technical product information to doctors on training and teaching proper injection technique to achieve optimal results for patients.
  • Audit and execute contracts, banking documentation, in SalesForce to support creation of permanent client profile in PeopleSoft.
  • Project management of CRM migration and implementation activities as required.
  • Lead effort to redesign Microsoft CRM functionality and increase utilization.
  • Master delivering technical product information to doctors on training and teaching proper injection technique to achieve optimal results for patients.
  • Show more

Sales support associate example responsibilities.

  • Contribute to marketing business online and manage Facebook page.
  • Cross trained on POS function and inventory management
  • Assist patients with Critical/Triage calls; document necessary symptoms for medical assistants to determine what medical intervention is necessary.
  • Work with A/R on short payments and credit/debit discrepancies.
  • Identify and prioritize account opportunities and upselling value add services.
  • Process new service for external customers and initiate upselling opportunities for additional products and services.

Sales operations specialist vs sales support associate skills

Common sales operations specialist skills
  • Sales Operations, 12%
  • CRM, 11%
  • Customer Service, 10%
  • Salesforce, 9%
  • Product Knowledge, 4%
  • Sales Support, 3%
Common sales support associate skills
  • Sales Floor, 21%
  • Back Room, 13%
  • Math, 13%
  • Sales Support, 12%
  • Customer Service, 8%
  • Sales Service, 6%