JOB TITLE: CSA - Cashier, Part Time
FLSA STATUS: Non-Exempt Hourly SHIFT SCHEDULE: Varies REPORTS TO: Retail Store Manager The Customer ServiceAssociate (CSA) is responsible for providing prompt, efficient, and courteous, quality service to all customers. This includes operating a cash register, greeting customers, assisting with fuel dispensers, cash handling, light janitorial duties, and other duties as assigned.
DUTIES AND RESPONSIBILITIES
• Provide friendly service to customers
• Greet and assist customers
• Operate cash register to enter convenience store and gasoline purchases (assistance will be available if needed)
• Account for all monies, cigarettes, and lottery tickets on assigned shift
• Check the expiration date and face-off product
• Follow proper safety protocols and procedures
REQUIREMENTS
• Must be able to work a varied schedule
• Must have the ability to accurately handle money
• Must have strong attention to detail
• Must possess excellent verbal and written communication skills
• Must have excellent customer service skills
• Must be capable of effectively communicating with customers and co-workers
• Must be able to work independently and be self-motivated
• Must be able to do simple math such as counting, recording, addition, subtraction, and multiplication
PHYSICAL DEMANDS
• Must be able to stand and walk for the duration of the shift
• Regularly lift and or move up to 20-50 pounds
• Must be comfortable working in a convenience store environment
• Must maintain a professional appearance and abide by the Dress Code Policy
• Must maintain a professional and friendly demeanor towards customers and fellow employees
• Daily exposure to gasoline and oil products
• Fast-paced environment
(This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Duties, responsibilities, and activities may change at any time with or without notice, based on business needs and organizational requirements.)
$29k-37k yearly est. 6d ago
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Insurance Customer Service
Shawn Silvia Agency, LLC
Service associate job in Roseburg, OR
Job Description
Shawn Silvia Agency, LLC is a growing American Family Insurance agency built on integrity, accountability, and care. Our culture blends competitive spirit with genuine heart. We work hard, support one another, and take pride in exceeding expectations. We believe in empowering our team to think critically, take ownership, and lead with empathy. Every team member plays an essential role in our success, and every voice matters. When you join us, you're becoming part of a purpose-driven agency that values excellence, positivity, and trust.
As an Insurance Customer Service Representative, you'll help clients protect their homes, cars, and futures with confidence and care. Youll manage customer inquiries, solve problems, and build lasting relationships while learning about the business from the ground up. This role is ideal for individuals who enjoy helping others, excel in positive environments, and take pride in delivering high-quality work.
Base pay starting at $48,000 (higher for experienced applicants)
Earn an additional $10,000+ through bonuses and incentives
If you're ready to grow your career in a positive, high-integrity environment, apply today!
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Hands on Training
Mon-Fri Schedule
Paid Time Off (PTO)
Flexible Schedule
Career Growth Opportunities
Weekends Off
Evenings Off
Supportive Culture
Daily, Weekly, Monthly, Quarterly Bonus Opportunities
Home / Work Life Balance
Business Casual Attire
Appreciation Lunches
Paid Holidays
Weekly Team Meetings
Team Building Events
Responsibilities
Deliver outstanding customer service by responding to inquiries and solving problems efficiently
Build positive relationships with clients by understanding their needs and recommending the right coverage
Provide empathy and professionalism when handling sensitive or emotional situations
Learn and apply knowledge of insurance products, risk management, and agency procedures
Representing the agency at community events and outreach initiatives
Requirements
Friendly, professional demeanor with a consistently positive attitude
Excellent communication and interpersonal skills
Ability to empathize with customers and deescalate challenging situations
Proficiency with Microsoft Office and digital tools
Self-motivated with the ability to work independently and stay organized
Must obtain insurance license within 60 days of employment (Licensing assistance available)
$48k yearly 17d ago
Healthcare Customer Service Representative - Community Health Worker
DOCS Management Services
Service associate job in Coos Bay, OR
We are currently hiring a Healthcare Customer Service Representative! If you are a great communicator, compassionate, enjoy a fast-paced work environment, and value being part of a team that makes a difference, you may be the right person for the position! Apply today! Classification: NON-EXEMPT | Status & Schedule: FULL-TIME, MONDAY - FRIDAY, 8AM - 5PM
Location: ONSITE, this position reports to the Coos Bay Office location Salary: $18.54 - 25.75$/HOURLY
Department: MEMBER SERVICES | Reports to: CUSTOMER SERVICE MANAGER | Supervision Exercised: NON-SUPERVISORY Job Purpose: Customer Service Representative Responsible for maintaining a customer-oriented approach while ensuring that designated health plan members receive information and direction for covered OHP benefits including medical, behavioral, dental, non-emergent transportation and substance use care and support necessary to meet their needs. This position provides support to health plan members and providers; serves as a resource for staff and community medical personnel and responds to requests for coordinated care information. Qualifications, Education, & Experience
Minimum High School Diploma or GED; Associate degree in business administration preferred
Minimum two years' experience in a medical office, clinic or healthcare administration setting and two years' experience in customer service-related position
THW Certification preferred, or willing to obtain - Must reside in Oregon
Bilingual preferred, qualified, certified, or willing to obtain
Essential Responsibilities: Customer Service Representative
Talk with members and providers by phone or in person, handling inquires in a prompt, courteous manner
Greet persons entering the building in a professional manner, determine nature and purpose of visit, and direct or call appropriate staff member to escort them to specific destinations
Provide information to guests, members and the public, answer questions with discretion and tact
Facilitate the resolution of complaints from customers, members, and/or the public, escalate to appropriate staff member(s) as necessary
Act as a member advocate and liaison with providers and partners as needed to ensure members are connected to services
Receive inquiries and route any issues to the appropriate person or department for resolution, responding in a timely manner and documenting the action taken
Understand plan eligibility, benefit package and claims payment requirements
Research, verify and resolve inquiries relating to Oregon Health Plan and Advanced Health eligibility
Outreach members by phone to complete Health Risk Assessments
Complete tracking and status reports
Use current technology and software to document all activities from any mode of communication from members, providers and other customers
Assist with the preparation and mailing of letters, notices, member handbooks, flyers, etc. as directed
Receive and send packages
Compose, type and edit correspondence, reports, memoranda and other material as assigned
Ensure that the lobby is clean and kept free from clutter; report if windows, floors, walls, furniture, etc. need cleaning or repair
Assist with other related clerical and administrative duties as assigned
Participate in quality and organizational process improvement activities and teams when requested
Ensure compliance with company policies and procedures as applicable to area(s) of responsibility
Handle confidential information and materials appropriately and maintain a secure work area
Other duties as assigned
Essential Responsibilities: ORGANIZATIONAL TEAM MEMBER
Participate in quality and organizational process improvement activities when requested
Support and contribute to effective safety, quality, and risk management efforts by adhering to established policies and procedures, maintaining a safe environment, promoting accident prevention, and identifying and reporting potential liabilities
Openly, clearly, and respectfully share and receive information, opinions, concerns, and feedback in a supportive manner
Work collaboratively by mentoring new and existing co-workers, building bridges, and creating rapport with team members across the organization
Provide excellent customer service to all internal and external customers, which includes team members, members, students, visitors, and vendors, by consistently exceeding the customer's expectations
Recognize new developments and remain current in care management and coordination best practice standards and anticipate organizational modifications
Advance personal knowledge base by pursuing continuing education to enhance professional competence
Promote individual and organizational integrity by exhibiting ethical behavior to maintain high standards
Represent organization at meetings and conferences as applicable
Knowledge, Skills, & Abilities:
Critical attention to detail for accuracy and timeliness
High degree of initiative, judgment, discretion, and decision-making
Ability to exercise sound clinical judgment, independent analysis, critical thinking skills, and knowledge of health conditions to determine best outcomes for members
Ability to report to work as scheduled, and willingness to work a flexible schedule when needed
Proficient in Microsoft Office Suite and Windows Operating System (OS)
Training in or awareness of Health Literacy, Poverty Informed, Systemic Oppression, language access and the use of healthcare interpreters, uses of data to drive health equity, Cultural Awareness, Trauma-Informed Care, Adverse Childhood Experiences (ACEs), Culturally and Linguistically Appropriate Service (CLAS) Standards, and universal access
Knowledge and understanding of how the positions' responsibilities contribute to the department and company goals and mission
Knowledge of federal and state laws including OSHA, HIPAA, Waste Fraud and Abuse
Awareness and understanding of equity, diversity, inclusion, and the equity lens: ability to analyze the unfair benefits and/or burdens within a society or population by understanding the social, political, and environmental contexts of policies, programs, and practices
Excellent people skills and friendly demeanor
Critical thinking skills of using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
Attention to detail and organization skills
Ability to handle stress and sensitive situations effectively while projecting a professional attitude
Ability to communicate professionally, both conversing and written
Ability to work with diverse populations and interact with people of differing personalities and backgrounds
Sensitive to economic considerations, human needs and aware of how one's actions may affect others
Ability to organize and work in a sensitive manner with people from other cultures
Poised; maintains composure and sense of purpose
Working Conditions: This position must have the ability to remain in a stationary position, occasionally move about inside the office to access office machinery, printer, etc., frequently communicate and exchange accurate information. Work Condition: Onsite work
Employee generally works within the interior of an office.
Employee may travel locally and be responsible for own transportation. Out of area travel may be required on occasion.
Hours of operations and specific staff scheduling may vary based on operational need.
The office environment is clean with a comfortable temperature and moderate noise level.
Exposed to: Cold/heat controls, close contact with employees and the public in office environment.
Machines, equipment, tools, and supplies used: Constantly operates a computer or other office productivity machinery, such as postage machine, fax, copier, calculator, multi-line telephone system, scanner
May answer a high volume of telephone calls, complete documentation, and use computer programs to either obtain or record information.
Multiple Duties: Must be able to work under conditions of frequent interruption and be able to stay on task. Other Information: This is intended to provide only basic guidelines for meeting job requirements. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of DOCS Management Services employees. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
$18.5-25.8 hourly 60d+ ago
Customer Service Associate PT - Site 541
American Retail Services 3.2
Service associate job in North Bend, OR
JOB TITLE: CSA - Cashier, Part Time
FLSA STATUS: Non-Exempt Hourly SHIFT SCHEDULE: Varies REPORTS TO: Retail Store Manager The Customer ServiceAssociate (CSA) is responsible for providing prompt, efficient, and courteous, quality service to all customers. This includes operating a cash register, greeting customers, assisting with fuel dispensers, cash handling, light janitorial duties, and other duties as assigned.
DUTIES AND RESPONSIBILITIES
• Provide friendly service to customers
• Greet and assist customers
• Operate cash register to enter convenience store and gasoline purchases (assistance will be available if needed)
• Account for all monies, cigarettes, and lottery tickets on assigned shift
• Check the expiration date and face-off product
• Follow proper safety protocols and procedures
REQUIREMENTS
• Must be able to work a varied schedule
• Must have the ability to accurately handle money
• Must have strong attention to detail
• Must possess excellent verbal and written communication skills
• Must have excellent customer service skills
• Must be capable of effectively communicating with customers and co-workers
• Must be able to work independently and be self-motivated
• Must be able to do simple math such as counting, recording, addition, subtraction, and multiplication
PHYSICAL DEMANDS
• Must be able to stand and walk for the duration of the shift
• Regularly lift and or move up to 20-50 pounds
• Must be comfortable working in a convenience store environment
• Must maintain a professional appearance and abide by the Dress Code Policy
• Must maintain a professional and friendly demeanor towards customers and fellow employees
• Daily exposure to gasoline and oil products
• Fast-paced environment
(This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Duties, responsibilities, and activities may change at any time with or without notice, based on business needs and organizational requirements.)
$26k-33k yearly est. Auto-Apply 4d ago
Customer Care Specialist
Rick's Medical Supply 4.4
Service associate job in Roseburg, OR
“Improving the lives of those with chronic care diseases while providing solutions to our customers."
Looking for a new opportunity? At SuperCare Health you have the chance to reach your dreams by helping us in serving the healthcare needs of our ever-growing patient population. Matching passion with careers, here hard work has never been so satisfying.
**PLEASE NOTE THIS IS AN IN-PERSON ROLE**
Essential Duties:
Under the general supervision of the Customer Care Supervisor, a Customer Care Specialist is responsible for maintaining a positive, helpful attitude and approach in providing excellent customer service to all customers which includes; patients, clients, referral sources, physicians, sales representatives, and fellow coworkers.
Responsibilities:
Answers incoming phone calls and faxes, takes customers' orders for durable medical and respiratory equipment, repairs, supplies, and other miscellaneous items
Maintains open communication with patients/clients and referral sources
Responds to patient/client questions and problems
Services walk in customers as needed
Prepares intake, gathers all necessary information about referral, patient demographics, contact person, physician, diagnosis, discharge time and place, item(s) requested
Gathers all necessary documentation, prior to delivery CMN, Rx, ABG, Care Plan, Auth, etc.
Verifies medical necessity with physician
Verifies eligibility and coverage with Insurance and carrier according to guidelines or contract
Verifies payer (with matrix), obtains authorization, expiration date
Verifies patient demographics and prior equipment usage with patient
Informs patient of financial responsibilities: copay, share of cost, deductible, etc.
Enters data and each order (new or otherwise) in system accurately and in a timely manner
Processes closet and on call orders as received
Enters notes in appropriate areas of insurance, general, and authorizations in the computer system
Process orders to shipping or dispatching for Technician or RT deliveries
Remains knowledgeable on product and insurance coverage issues in order to inform patients of copays and other benefit information
Attends all departmental meetings, company meetings, and in-services
Reports to work daily and is ready to work at the scheduled start time
Works Saturday assignment as needed or scheduled
Performs any other duties that may be requested by supervisor or management
Understand and adheres to all of SuperCare Health company policies
To remain knowledgeable to date on all products, guidelines and insurance coverage trends
Maintain a professional safe and clean work environment.
Understand and adheres to all of SuperCare Health company policies.
Perform all other duties as assigned and required
Must meet minimum of monthly goals
Schedule- varying start times
Fundamental Computer Skills
Education and or Work Experience Requirements:
Experience with Medical Supply Company
Knowledge of diagnosis and Medical terminology
Excellent Customer Service skills
Detail oriented
Proficiency in Microsoft Word, Outlook, and PowerPoint
Experience in healthcare, medical and/or HME industry (preferred)
Be able to work on multiple tasks. Plan and prioritize actives to achieve results and meet deadlines
Strong organizational skills and detail oriented
Location
Roseburg, OR
Any employment proposal is contingent upon satisfactory completion of: Background Check, Reference Check(s), Driving Record (if applicable), Pre-employment Drug and TB Tests
What Rick's Medical Supply is About
"We treat our customers like family. Rick's Medical Supply, Inc. has been the source for medical supplies and equipment in the Roseburg, OR area for over forty years because of our superior commitment to provide you with the absolute best in product quality and customer service. Our highly trained staff will help you make the best choices for your needs, while providing you with friendly service and expert advice. Every effort is made to ensure that your experience is as pleasant and efficient as possible. Stop by and see us! Our business is your good health."
Connect With Us!
Company Website *************************
Company Business Hours - 8:30 AM - 5:30 PM PST
LinkedIn *******************************************************
Facebook *******************************************
Araceli Richardson - Jr. Recruiter LinkedIn
$32k-37k yearly est. 60d+ ago
AWS service consultant
Kynite
Service associate job in Myrtle Point, OR
Orchestrated by adept technical architects with over fifty years of applied expertise, KYNITE is an advanced technology company specializing in the disciplines of: Blockchain, Cloud Services, Big Data & Analytics, Artificial Intelligence, Enterprise, Staff Augmentation and Managed Services
We are BigData Experts
We are Cloud Experts
We are Enterprise Architects
We are Artificial Intelligence Innovators
We are Technological Evangelists
We are Doers
We are Kynite
Job Description
AWS service consultant
Working knowledge on below:
AWS Services
MWAA
EMR
S3
EKS
IAM
Neptune
Programming
Python
Operational processes
Ticketing systems like Service now
JIRA
This would be an Ops project where we he/she would be supporting a custom platform using AWS services at the client.
Qualifications
8+ years on AWS Services and hands-on experience in handling tickets
• Good understanding of Cloud.
• Good experience of solve business problem with conceptual and detail technical solution
Additional Information
All your
This job is only for individuals residing in US
US Citizens, Green Card holders, EAD's can apply
W2
Information will be kept confidential according to EEO guidelines.
$38k-79k yearly est. 60d+ ago
Customer Service Associate
Thoroughbred Express Auto Wash
Service associate job in Roseburg, OR
Boost your income beyond your hourly wage with lucrative commission-based earnings and generous employer contributions to your 401k retirement plan!
Become a valuable member of our top-tier team as a Customer ServiceAssociate! Take pride in educating and informing customers about the smooth operations, numerous benefits of being a member, and safety features at Thoroughbred Express washes.
Key Duties and Responsibilities
Focus on providing a positive customer experience.
Carry out daily duties that ensure effective operation of a car wash facility in partnership with
peers and site management.
Greet customers with a warm smile, review and educate on services, and assist with payment.
Stay up to date with knowledge of how to use certain equipment for them to be able to work
efficiently in an automated facility.
Direct the Driver into the entrance to the car wash or guides them onto tracks.
Carry out periodic maintenance of equipment used in washing to keep them in proper working
order.
Perform cleaning of facility and ensure everything is kept in the appropriate place and organized.
Provide assistance to customers in any area concerning car wash process.
Carry out visual inspection of vehicles to confirm their condition before sending them into the
wash area.
Additional duties as assigned.
Essential Responsibilities:
• Display courteous, customer service focus, and professional attitude
• Work while standing over long periods of time (6+ Hours)
• Lift items of moderate weight (10+ pounds)
• Maintain work expectations outdoor in all weather conditions
• Interact ethically with fellow employees and customers
• Possess valid and current driver's license
• Excellent written and oral communication skills, as well as interpersonal skills
Physical Requirements:
• Ability to stand and work on feet for long hours in all weather conditions
• Use of protective equipment such as ear plugs, safety glasses and gloves
Additional Benefits:
All positions are overtime eligible, including salaried positions, to be in compliance with OR and WA laws
We do offer a 401k plan, but we do not provide employer contributions/match
We offer a generous health benefits package for full time employees
We offer a generous commission structure for employees through sales of monthly memberships
We offer Paid Time Off (PTO) for full time employees
Competition and milestone bonuses
$29k-38k yearly est. 60d+ ago
Domino's Pizza Maker/CSR - Coos Bay, OR - Ocean Blvd - (7275)
Domino's Franchise
Service associate job in Coos Bay, OR
JPC LLC is a Franchise with Domino's Pizza looking to provide opportunity to new team members who are looking for the FUN job! Develop skills and grow fast within our organization. Opportunities are limitless with Domino's!
Job Description
As a CSR at Domino's, we take pride in our work. It takes some love to make a beautiful pizza! CSRs/Pizza Makers will work inside the kitchen and assist with: taking phone orders, counter orders, cleaning equipment, and the facility. The best part is making pizza! It's not like another food job, pizza is an art, and we will teach you the techniques to make every pizza a fabulous piece of art while working as a team to achieve great customer service as well as have fun doing it! Domino's is a great entry level job or second job for those looking to develop team skills, customer service, and take pride in the art of making pizza.
Duties & Responsibilities:
We are looking for Customer Service Representatives with hustle, personality, and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, and providing outstanding customer service.
Your job responsibilities would include (but are not limited to):
Greeting customers and taking orders with a smile!
Operating the cash register and collecting payment from customers.
Making consistent products within Domino's Pizza guidelines.
Maintaining a clean and organized work environment from our customer's viewpoint.
Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards.
What are we looking for?
A fun and friendly person, who is comfortable talking to strangers.
A team player who is punctual and has a positive attitude!
You are at least 16 years of age.
Pass a Criminal Background check.
ADDITIONAL INFORMATION
- Employee Discounts!
- Paid Training
- Flexible schedules!
- Perfect job for students or extra hours after another job
- Tips paid out after shift!
- Great pay - Our drivers receive a competitive hourly wage, plus tips
- Benefits: All team members are eligible for benefits (eligibility for certain benefits dependent on approximate hours worked per week)
Did you know 90% of Domino's franchisees started out as Pizza Makers or Drivers?
Check out the video below and hear it from one of our own team members who climbed the ladder!
Additional Information
All your information will be kept confidential according to EEO guidelines.
$31k-40k yearly est. 19d ago
Provider Relations Representative
Umpqua Health 3.8
Service associate job in Roseburg, OR
Umpqua Health is a Coordinated Care Organization (CCO) in Roseburg, Oregon that connects over 40,000 Douglas County OHP members to physical, dental, and behavioral health services and benefits through an integrated network of providers. Umpqua Health is currently seeking a Provider Relations Representative to join our team.
Provider Relations Representative
Status: Full Time
Schedule: Monday - Friday 8:00-5:00PM Pacific Standard Time
Salary Range: (Wage Band 16) $54,000 - $65,000
(Salary is dependent upon skill, education, and experience)
Location: Remote
(Occasional travel to Roseburg or nearby locations)
Total Rewards Package: Health, Dental, Vision, Life, 401K, Paid Time Off, Tuition Assistance, Fitness Reimbursement, and more!
Must have reliable transportation
Purpose:
The purpose of the Provider Relations Representative is to support our provider network and drive excellence in care delivery by serving as a service-driven and relationship-oriented liaison between Umpqua Health and our healthcare providers. In this highly collaborative role, you will ensure that provider needs are met, concerns are addressed, and organizational standards are consistently upheld. Success in this position requires strong communication skills, keen attention to detail, and the ability to thrive in a dynamic and evolving healthcare environment.
Qualifications:
Minimum Qualifications
Bachelor's degree in related field, or equivalent experience.
3 years of provider relations, healthcare administration, health plan operations, or related field.
Knowledge of health plan operations, Managed Care, Coordinated Care Organizations.
Advanced proficiency in Microsoft Office tools, capability to learn new software.
Proficiency in data collection, survey analysis and performance reporting.
Detail oriented, able to multitask and prioritize multiple competing deadlines.
Preferred Qualifications:
Project management experience.
Ability to work independently and take the lead on assigned projects.
Team players with a collaborative mindset and commitment to health equity and community care.
No suspension/exclusion/debarment from participation in federal health care programs (eg. Medicare/Medicaid)
Proficient computer skills, including MS Office suite
Experience considering the impacts of the work on multiple communities, including communities of color, in technical analysis.
Experience working on a diverse team
Experience working with different communication styles
Bi-lingual translation or translation capabilities a plus
Essential Duties:
Develop, implement and deliver provider training programs that promote high-quality, compliant care.
Be the direct contact for providers when issues arise, need education or resources, help navigate contract agreements.
Build and maintain positive working relationships with colleagues and provider personnel.
Coordinate and participate in community provider events.
Distribute notices and updates to the provider network. Answer questions and provide education.
Project work, as assigned.
Participate in internal and external audits as needed.
Communicate provider demographic information changes to appropriate personnel and ensure changes were made correctly.
Perform provider orientations and ongoing provider education, including onboarding and updating orientation materials.
Collaborate with internal stakeholders on process improvement initiatives focused on enhancing the providers' ability to meet network standards and the overall provider experience.
Travel to off-site meetings and events as necessary.
Comply with organization's internal policies and procedures, Code of Conduct, Compliance Plan, along with applicable Federal, State, and local regulations.
Perform other duties as assigned to support Umpqua Health's Vision, Mission, and Organizational Values.
For more information or to apply visit our website at ***************************
UH is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. UH makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO Policy.
Drug-free Workplace:
Umpqua Health is committed to providing a drug-free workplace for its employees and the communities it serves. This position requires successful completion of pre-employment screening which includes, but is not limited to; drug screen, criminal and federal background check, and other licensure requirement verifications.
About Umpqua Health
At Umpqua Health, we're more than just a healthcare organization; we're a community-driven Coordinated Care Organization (CCO) committed to improving the health and well-being of individuals and families throughout our region. Umpqua Health serves Douglas County, Oregon, where we prioritize personalized care and innovative solutions to meet the diverse needs of our members. Our comprehensive services include primary care, specialty care, behavioral health services, and care coordination to ensure our members receive holistic, integrated healthcare. Our collaborative approach fosters a supportive environment where every team member plays a vital role in our mission to provide accessible, high-quality healthcare services. From preventative care to managing chronic conditions, we're dedicated to empowering healthier lives and building a stronger, healthier community together. Join us in making a difference at Umpqua Health.
Umpqua Health is an equal opportunity employer that embraces individuals from all backgrounds. We prohibit discrimination and harassment of any kind, ensuring that all employment decisions are based on qualifications, merit, and the needs of the business. Our dedication to fairness and equality extends to all aspects of employment, including hiring, training, promotion, and compensation, without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under federal, state, or local law.
$54k-65k yearly Auto-Apply 22d ago
Family Practice Call Center
Evergreen Family Medicine 4.4
Service associate job in Roseburg, OR
Job DescriptionSalary: $18.19 - $25.36
Family Practice Call Center
Evergreen Family Medicine is committed to providing excellent care for your family with clinics in Roseburg, Sutherlin and Myrtle Creek Oregon. Evergreen Family Medicine serves outpatient needs, including Urgent Care, Family Practice, Womens Health, Occupational Health, and school-based telehealth.
Evergreen Family Medicine is a Drug Free Workplace. All candidates that are offered employment will be required to pass a pre-employment drug screen and background check.
Responsibilities and Duties:
Maintains confidentiality according to HIPAA regulations and EFM policies.
Adheres strictly to EFM departmental standards, protocols, and policies, including
state and federal regulations.
Communicates effectively and professionally with co-workers, managers and patients
via phone, email or in person.
Updates registration information and current insurance information. Answers phones diligently and efficiently.
Responds to or redirect telephone calls to appropriate staff/departments.
Maintains current knowledge of all insurances including verifying benefits and eligibility for OHP, DCIPA & Atrio including PCP assignment.
Advocates for patients by creating appropriate patient cases, requests, communications and appointments in Athena.
Communicates, calculates and collects co-pays, coinsurances and deductibles from any patients over the phone.
Answers inquiries by clarifying desired information by researching, locating, and providing information.
Communication with outside provider offices, facilities and insurances via phone, fax and computer.
Keeps an active working knowledge of Athena, engages in continuing education and trainings as offered by manager or company.
Accurately accounts for credit card transactions posted and balances batch at the end of the night.
Self Manages to stay on task, maximizes efficiencies and does not distract others as well as encourages others to do the same.
Maintains a positive attitude, does not take work issues personally and does not allow personal issues to interfere with the work day.
Ensures on a daily basis to promote an environment filled with teamwork, a positive outlook and constant professionalism.
All other duties assigned by manager.
Qualifications and Skills:
High School Diploma or equivalent
Communication, interpersonal, clerical and organizational skills necessary to complete job duties.
Ability to handle the confidential aspects of the work.
The ability to type at least 40 wpm and activate and operate computers and office equipment.
Physical requirements:
Prolonged periods sitting at a desk and working on a computer.
The employee is frequently required to walk; use hands and fingers, handle, or feel; and reach forward with hands and arms.
The employee is occasionally required to sit and stoop, kneel, or crouch.
Must be able to lift up to 15 pounds at times.
Our culture and values are every employees responsibility: The needs of our patient come first S.P.I.R.I.T
Stewardship
Patient & Population Focused Health Care
Integrity
Respect
Innovation
Teamwork
Benefits:
Health, Dental, Vision benefits
Life Insurance
401k with a company match up to 6%
Paid Time Off
$18.2-25.4 hourly 2d ago
Customer Service Rep
TCH Group, LLC 2.9
Service associate job in Roseburg, OR
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS:
Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
Assesses customer need for additional products/services
Assesses customer compliance with physician orders
Answers questions and provides customer education regarding products/services
Documents calls in computerized record keeping system
Enters customer orders in computerized system
Verifies and updates demographic information such as address and telephone number in computerized records
$31k-40k yearly est. 2d ago
Service Advisor Position Open
Midas Roseburg 1959
Service associate job in Roseburg, OR
Currently looking for a Reliable and knowledge Service Advisor that helps assist the General Manager with daily duties.
Responsibilities for Service Writer:
Provide excellent customer service from intake to release of vehicle, and perform any additional follow up
Listen carefully to customer descriptions and assess the vehicle to determine the best repair plan
Advise the customer on the auto repairs that you recommend and offer a pricing quote
Communicate with parts sellers and technicians to make sure everything needed is on hand
Provide updates to customers as their work is completed
Answer detailed questions about services performed and price information
Maintain customer records by keeping all files organized
Schedule appointments over the phone
Qualifications for Service Writer:
Basic math and accounting knowledge
Strong understanding of auto mechanics and the ability to identify appropriate repairs for vehicle problems
Ability to break down complicated automotive or industry topics into understandable advice meant for customer understanding
Advanced computer and data-entry skills
Organizational and record-keeping skills
Ability to stand, walk, sit and lift up to 25 pounds
Have a teamwork mindset in the workplace and accept feedback on your work
Understand the typical format of company schedules in order to manage time efficiently
Ability to multitask, work in high-stress settings
Can work Saturday's
Join Our Team
As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.
At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless.
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$32k-59k yearly est. Auto-Apply 60d+ ago
Customer Service Rep
Carsonvalleyhealth
Service associate job in Roseburg, OR
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS:
Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
Assesses customer need for additional products/services
Assesses customer compliance with physician orders
Answers questions and provides customer education regarding products/services
Documents calls in computerized record keeping system
Enters customer orders in computerized system
Verifies and updates demographic information such as address and telephone number in computerized records
$31k-39k yearly est. 2d ago
Customer Service Representative
Thabet Management
Service associate job in Roseburg, OR
Customer Service Representatives must be able to provide prompt, friendly service, be able to make change quickly and accurately, handle all customer requests, and complete all store duties in a timely and efficient manner.
Job Responsibilities are as follows:
Operate the cash register and other store equipment.
Make safe drops as per company policy and maintain safe, secure cash handling.
Fuel customers' cars.
Wash customer windows.
Restock shelving, displays and coolers.
Clean and stock fast food area and equipment.
Sweep, Vacuum and clean store.
Keep work area neat, clean and organized.
Pick up trash and clean parking lots.
Maintain exterior cleanliness of buildings, islands, and pumps.
Promote store's buy2 concept and make upsell suggestions.
Report to work promptly, neatly groomed in uniform.
Adhere to all company guidelines.
Report accidents or incidents to supervisors immediately.
Provide exceptional customer service. Be courteous, always greet and thank customers.
Other duties as assigned.
$31k-39k yearly est. 60d+ ago
Customer Service Representative - State Farm Agent Team Member
Bill Thorp-State Farm Agent
Service associate job in Roseburg, OR
Job DescriptionBenefits:
Simple IRA
Licensing paid by agency
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Bill Thorp - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$31k-39k yearly est. 26d ago
On-Call Juvenile Services Specialist 1
Douglas County DD Services
Service associate job in Roseburg, OR
Douglas County Juvenile Department On-Call Non-Benefited Postition/ Works as Needed/ No Gaurantee of Hours. This position performs duties in supervising the activities of youth in a Detention Facility and/or Residential Treatment Program. This position is responsible for maintaining a safe and secure environment, and for the protection of the emotional and physical well-being of the youth. This position provides direct supervision and services to youth which may include transportation to appointments, overseeing/assisting with daily activities, and providing individual or group services. This is an entry-level position.
Essential Functions:
This is not an exhaustive or all-inclusive list of responsibilities, skills, duties or functions associated with the job.
* Provide fill-in coverage due to absence of other staff or additional staffing requiremtns.
* Oversee youth to ensure physical and emotional needs are met and that the facility/program is safe and secure.
* Provide on-line supervision of youth under the supervision of higher classifications. Give practical advice or guidance to youth and maintain communication with other staff members
* Document daily activities and observations; prepare incident reports; prepare necessary daily and weekly forms; consult with coworkers regarding youth.
* Instruct, supervise, and participate with youth in daily work, chores and recreational activities. Assist in providing competency development and other individual group activities.
* Assist in crisis intervention.
* Transport youth to and from community appointments/activities as directed.
* Teach and assist youth in learning facility/program rules and procedures, check for illness or injury, provide meals, clothing, and bedding as needed. Assist with other necessities.
SKILLS/QUALIFICATIONS:
This is not an exhaustive or all-inclusive list of responsibilities, skills, duties or functions associated with the job.
Any equivalent combination of education and experience, which demonstrates the knowledge, skills and abilities required, will be considered. however, the following is preferred:
* Any combination of course work, experience and/or training which provides required knowledge, skills, and abilities necessary to perform the duties of the position.
Knowledge of: Reasonable knowledge of juvenile behavior and human relations; Ability to: Communicate effectively in both oral and written forms; give practical advice and guidance to juveniles; apply a practical knowledge of program requirements and procedures to day-to-day activities; maintain order, discipline and safety; discipline firmly and fairly; remain calm and use good judgment during confrontational or high pressure situations; estimate time and materials and manage time efficiently; make decisions independently in accordance with established policies and procedures; maintain progress reports and charts using a computer; keyboarding; transport juveniles; courteously meet and deal effectively with other employees, juveniles & their families, outside agency personnel and the public.
Required
* At time of appointment, must possess valid Oregon drivers license
* Regular and consistent attendance
Work is performed at a juvenile detention or shelter facility and requires participating in a work and recreational activities with the clients; must be able to apprehend and restrain hostile youth when necessary. Physical demands may require bending, climbing stairs, gripping with hands and fingers, hearing voice conversation, keyboarding, lifting/carrying up to 60 pounds, pulling, pushing, reaching, running and walking. Some driving may be required.
NOTE: Applicants may be disqualified after unsuccessful completion of any phase of evaluation. While not part of initial applicant screening, the finalist for this position may be required to pass a criminal history background check as part of a contingent offer of employment. Conviction of a crime may not necessarily disqualify an individual from employment.
Employment is contingent upon a pre-employment drug screen. Presence of non-prescribed drugs, including marijuana, on drug screen results will result in disqualification pursuant to the County's drug and alcohol policy. To determine if physically qualified to perform essential functions, employment offer is conditional upon satisfactory results of a post-offer medical and hearing exam conducted at county expense.
SELECTION PROCESS: Screening of applicants based upon minimum qualifications listed above; oral panel interview; extensive background investigation; physical exam and chemical detection screen. Final review by the Juvenile Director or Designee.
To learn more about this position, please review the position classification here: Juvenile Services Specialist 1
Questions? Contact Douglas County Human Resources by e-mail at ******************* or ph: **************
Douglas County is an Equal Employment Opportunity Employer.
Douglas County Statement on Equal Employment Opportunity
If you require any special assistance at any point during the application or selection process and would like to request an accommodation due to a disability, please e-mail a description of your request to Human Resources.
$29k-43k yearly est. Easy Apply 51d ago
Pro Customer Service/Sales
Home Depot 4.6
Service associate job in Roseburg, OR
The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot's advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.
$33k-40k yearly est. 28d ago
Provider Relations Representative - Behavioral Health
Umpqua Health 3.8
Service associate job in Roseburg, OR
Umpqua Health is a Coordinated Care Organization (CCO) in Roseburg, Oregon that connects over 40,000 Douglas County OHP members to physical, dental, and behavioral health services and benefits through an integrated network of providers. Umpqua Health is currently seeking a Provider Relations Representative to join our team.
Provider Relations Representative
Status: Full Time
Schedule: Monday - Friday 8:00-5:00PM Pacific Standard Time
Salary Range: (Wage Band 16) $54,000 - $65,000
(Salary is dependent upon skill, education, and experience)
Location: Remote
(Occasional travel to Roseburg or nearby locations)
Total Rewards Package: Health, Dental, Vision, Life, 401K, Paid Time Off, Tuition Assistance, Fitness Reimbursement, and more!
Must have reliable transportation
Purpose:
The purpose of the Provider Relations Representative (Behavioral Health) is to support our Behavioral Health provider network and drive excellence in care delivery by serving as a service-driven and relationship-oriented liaison between Umpqua Health and our healthcare providers. In this highly collaborative role, you will ensure that provider needs are met, concerns are addressed, and organizational standards are consistently upheld. Success in this position requires strong communication skills, keen attention to detail, and the ability to thrive in a dynamic and evolving healthcare environment.
Qualifications:
Minimum Qualifications
Bachelor's degree in related field, or equivalent experience.
3 years of provider relations, healthcare administration, health plan operations, or related field.
Knowledge of health plan operations, Managed Care, Coordinated Care Organizations.
Advanced proficiency in Microsoft Office tools, capability to learn new software.
Proficiency in data collection, survey analysis and performance reporting.
Detail oriented, able to multitask and prioritize multiple competing deadlines.
Preferred Qualifications:
Project management experience.
Ability to work independently and take the lead on assigned projects.
Team players with a collaborative mindset and commitment to health equity and community care.
No suspension/exclusion/debarment from participation in federal health care programs (eg. Medicare/Medicaid)
Proficient computer skills, including MS Office suite
Experience considering the impacts of the work on multiple communities, including communities of color, in technical analysis.
Experience working on a diverse team
Experience working with different communication styles
Bi-lingual translation or translation capabilities a plus
Essential Duties:
Develop, implement and deliver provider training programs that promote high-quality, compliant care.
Be the direct contact for providers when issues arise, need education or resources, help navigate contract agreements.
Build and maintain positive working relationships with colleagues and provider personnel.
Coordinate and participate in community provider events.
Distribute notices and updates to the provider network. Answer questions and provide education.
Project work, as assigned.
Participate in internal and external audits as needed.
Communicate provider demographic information changes to appropriate personnel and ensure changes were made correctly.
Perform provider orientations and ongoing provider education, including onboarding and updating orientation materials.
Collaborate with internal stakeholders on process improvement initiatives focused on enhancing the providers' ability to meet network standards and the overall provider experience.
Travel to off-site meetings and events as necessary.
Comply with organization's internal policies and procedures, Code of Conduct, Compliance Plan, along with applicable Federal, State, and local regulations.
Perform other duties as assigned to support Umpqua Health's Vision, Mission, and Organizational Values.
For more information or to apply visit our website at ***************************
UH is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. UH makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO Policy.
Drug-free Workplace:
Umpqua Health is committed to providing a drug-free workplace for its employees and the communities it serves. This position requires successful completion of pre-employment screening which includes, but is not limited to; drug screen, criminal and federal background check, and other licensure requirement verifications.
About Umpqua Health
At Umpqua Health, we're more than just a healthcare organization; we're a community-driven Coordinated Care Organization (CCO) committed to improving the health and well-being of individuals and families throughout our region. Umpqua Health serves Douglas County, Oregon, where we prioritize personalized care and innovative solutions to meet the diverse needs of our members. Our comprehensive services include primary care, specialty care, behavioral health services, and care coordination to ensure our members receive holistic, integrated healthcare. Our collaborative approach fosters a supportive environment where every team member plays a vital role in our mission to provide accessible, high-quality healthcare services. From preventative care to managing chronic conditions, we're dedicated to empowering healthier lives and building a stronger, healthier community together. Join us in making a difference at Umpqua Health.
Umpqua Health is an equal opportunity employer that embraces individuals from all backgrounds. We prohibit discrimination and harassment of any kind, ensuring that all employment decisions are based on qualifications, merit, and the needs of the business. Our dedication to fairness and equality extends to all aspects of employment, including hiring, training, promotion, and compensation, without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under federal, state, or local law.
$54k-65k yearly Auto-Apply 22d ago
Domino's Pizza Maker/CSR - Florence, OR - (9387)
Domino's Franchise
Service associate job in Florence, OR
JPC LLC is a Franchise with Domino's Pizza looking to provide opportunity to new team members who are looking for the FUN job! Develop skills and grow fast within our organization. Opportunities are limitless with Domino's!
Job Description
As a CSR at Domino's, we take pride in our work. It takes some love to make a beautiful pizza! CSRs/Pizza Makers will work inside the kitchen and assist with: taking phone orders, counter orders, cleaning equipment, and the facility. The best part is making pizza! It's not like another food job, pizza is an art, and we will teach you the techniques to make every pizza a fabulous piece of art while working as a team to achieve great customer service as well as have fun doing it! Domino's is a great entry level job or second job for those looking to develop team skills, customer service, and take pride in the art of making pizza.
Duties & Responsibilities:
We are looking for Customer Service Representatives with hustle, personality, and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, and providing outstanding customer service.
Your job responsibilities would include (but are not limited to):
Greeting customers and taking orders with a smile!
Operating the cash register and collecting payment from customers.
Making consistent products within Domino's Pizza guidelines.
Maintaining a clean and organized work environment from our customer's viewpoint.
Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards.
What are we looking for?
A fun and friendly person, who is comfortable talking to strangers.
A team player who is punctual and has a positive attitude!
You are at least 16 years of age.
Pass a Criminal Background check.
ADDITIONAL INFORMATION
- Employee Discounts!
- Paid Training
- Flexible schedules!
- Perfect job for students or extra hours after another job
- Tips paid out after shift!
- Great pay - Our drivers receive a competitive hourly wage, plus tips
- Benefits: All team members are eligible for benefits (eligibility for certain benefits dependent on approximate hours worked per week)
Did you know 90% of Domino's franchisees started out as Pizza Makers or Drivers?
Check out the video below and hear it from one of our own team members who climbed the ladder!
Additional Information
All your information will be kept confidential according to EEO guidelines.
$31k-39k yearly est. 60d+ ago
Customer Service Representative
Thabet Management
Service associate job in Oakland, OR
Who We're Looking For:
We are looking for a Full Time & Part Time employee who is friendly, dependable, and self-motivated to handle cashiering and sales duties while providing excellent service to keep our customers coming back again and again. You'll also help with keeping the store neat and looking its best while maintaining 100% total customer focus.
What you'll be doing:
Providing exceptional guest service. Be courteous, always greet and thank all customers.
Processing sales transactions accurately and safely
Assisting in maintaining a clean and organized store
Ensuring merchandise is stocked and rotated
Filling vehicle fuel tanks and propane tanks
Food service, including preparation of fast foods, making coffee, etc.
Other duties as assigned
How much does a service associate earn in Coos Bay, OR?
The average service associate in Coos Bay, OR earns between $23,000 and $51,000 annually. This compares to the national average service associate range of $23,000 to $63,000.