About Us At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry. We have been an integral part in the growth of the world's largest industrial and manufacturing companies from aerospace and automotive to primary metal and energy. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its associates and offers competitive compensation and benefit programs.
Position Summary:
This position is self-directed on a day-to day basis. They are responsible for performing daily product and process optimization activities in a sales region to meet the needs of the customer. This includes: performing tests on process fluids, creating and distributing routine reports, monitoring product inventories, reducing usage, costs of chemicals or process costs and special projects as needed. A Sr TSS is capable of recommending and implementing process improvements related to QH products that impact customer performance, including organizing resources and reports for customer trials to improve performance.
Travel to customer sites/laboratories approximately 75%.
Job Accountabilities:
* Identification and documentation of savings projects or process improvements for presentation and approval by the customer while working with site team, implementing these approved projects.
* Partners with Commercial teams to ensure that financial goals are met. Helps promote shared savings programs and drives savings to meet unit cost targets.
* Responsible for creating, implementing and training customers on SOPs for specific product applications to ensure efficient and effective performance.
* Perform multi-site technical and sales oriented administrative duties in a manufacturing environment.
* Acquires, records and analyzes process and usage data to establish baseline.
* Provides input for customer presentations to justify adoption of proposed projects and to demonstrate the benefits of successfully completed proposals.
* Interaction with Fluidcare as well as with customer's operations, technical personnel and other suppliers.
* Assists in plant surveys and sales projects to quantify savings and process improvement opportunities, and to participate in preparation of proposals.
* Working knowledge of customers processes, understands QH product portfolio, and the proper methods and conditions to achieve optimal performance.
* Organizes local resources for customer trials in conjunction with Product Application Managers. Responsible for data collection and reporting of process and product performance.
* Comply with all Company Policies: to include but not limited to Code of Conduct and expense reporting, etc.
Education, Experience, Skills & Competencies:
* Bachelor's Degree required in Chemistry, Engineering, or any relevant business related area or minimum of 5 years related industry experience required.
* Customer Focus - Dedicated to meeting customer expectations and requirements.
* Results Driven - Holds self and others accountable for achieving performance objectives.
* Ability to work independently and/or with minimal supervision.
* Communications skills - Written, verbal and active listening.
* Proficient in English - Written and spoken.
* Must have basic working knowledge of Microsoft Office.
Quaker Houghton provides equal employment opportunity for all qualified candidates. Quaker Houghton does not discriminate against any candidate for employment based on race, color, religion, sex, gender, gender identity or expression, affectional or sexual orientation, pregnancy, age, creed, ancestry, national origin, citizenship, marital or domestic partnership or civil union status, veteran's status, physical/mental disability, genetic information, or any other category protected by U.S federal, state, and/or local employment law. Furthermore, Quaker Houghton is committed to providing reasonable accommodations to qualified candidates with physical and/or mental disabilities.
$61k-89k yearly est. 55d ago
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Service Consultant
Hyundai Motor America 4.5
Service associate job in Jackson, TN
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Education
High School
Experience
1-3 years
Additional Information
Located in Jackson, TN
Halfway between Memphis and Nashville
No state income tax
Paid Holiday's
Health Insurance
Vision
Dental
Paid Vacation
401k
Employee Discount
Paid Weekly
Employment Position: Full Time
Salary:
$36,000.00 - $100,000.00 Yearly
Salary is negotiable.
Zip Code: 38305
$36k-100k yearly 33d ago
Customer Service Representative (Part-Time)
Dayton Freight 4.6
Service associate job in Jackson, TN
Starting Time Available: Monday - Friday | 9:00 AM - 2:00 PM Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.
Responsibilities
* Assist the Service Center Manager
* Take and deliver messages for the Service Center Manager and Account Managers
* Provide assistance to Drivers
* Prepare bills of lading and delivery receipts
* Maintain excellent communication with external and internal customers as well as interline companies
May be asked to assist with:
* Payroll
* Data entry
* Freight reports
* Driver collect reports
* Billing and filling
Qualifications
* Skillful in Microsoft Office Programs
* Excellent keyboarding skills
* Has worked in a fast paced environment and has excellent attention to detail
* Experience with handling a high volume of phone calls
* Exceptional communication and customer service skills
Benefits
* Stable and growing organization
* Competitive weekly pay
* Quick advancement
* Customized training program
* Professional, positive and people-centered work environment
* Modern facilities
$32k-38k yearly est. Auto-Apply 6d ago
Automotive Service Consultant - Jackson, TN
Rod's Tire and Automotive LLC
Service associate job in Jackson, TN
Job Description
Automotive Service Consultant - Jackson, TN Medina, TN (Jackson, TN Job Market) | Full-Time | $55,000-$100,000/year (Commission-Based)
Rod's Tire & Automotive, a long-standing, independently owned shop in Medina, TN, is seeking an outgoing and motivated Automotive Service Consultant. This role is based in Medina, but we are actively recruiting in the Jackson, TN market to attract top talent.
Why You'll Love Working Here
Monday - Friday schedule - no weekends
$55,000-$100,000/year potential based on commission
Health, dental, vision, disability (short & long-term), and life insurance
3% IRA match plus a 401(k) plan with employer contributions and vesting
Paid holidays & vacation
5 paid PTO days after 90 days; 10 days after 2 years
Family-owned, well-respected local shop - no corporate nonsense
Steady workflow and loyal customer base
About the Role
You will be the main point of contact for customers, ensuring a great service experience while maximizing sales opportunities. If you are a strong communicator with a passion for helping people, this is your chance to join a supportive team and grow in your automotive career.
What You'll Do
Greet and assist customers in person and by phone
Recommend repairs and services that meet customer needs
Communicate effectively with technicians to coordinate service
Keep customers informed on repair status and timing
Deliver excellent customer service and maintain professionalism
What We're Looking For
Strong sales and customer service skills (experience as an Automotive Service Advisor is helpful but not required)
Ability to connect with people and guide customers through service decisions
Organized, reliable, and self-motivated
Positive attitude and team player
About Us
Rod's Tire & Automotive has served the region since 1972 and under current ownership since 2014. We are committed to honesty, quality work, and a supportive work environment. Our team is treated like family, and we invest in training and development to help you succeed.
Location
Rod's Tire & Automotive
47 Perimeter Place, Medina, TN 38355
(We are recruiting in the Jackson, TN area)
How to Apply
Apply through this ad, email your resume, drop off in person, or call/text:
Shop: ************
Cell/Text: ************
Email: **********************************
Keywords
Automotive Service Consultant, Service Advisor, Customer Service, Sales, Customer Relationship, Automotive Sales, Automotive Service Sales, Repair Recommendations, Customer Communication, Problem-Solving, Teamwork, Multi-Tasking, Vehicle Maintenance Guidance, Service Software, Preventive Maintenance, Flat-Rate Repair, Vehicle Estimates
#hc206767
$55k-100k yearly Easy Apply 6d ago
Industrial Customer Service Representative
Martin Incorporated 4.6
Service associate job in Jackson, TN
Job DescriptionDescription:
Job Title: Industrial Customer Service Representative
Status: Non-Exempt
Reports to: Customer Service Manager
About Martin Inc.:
Founded in 1934 and headquartered in Florence, AL, Martin offers a wide variety of products and services in Industrial, Safety, Integrated Supply, and Fastening - all uniquely designed to help companies operate better. Martin is a member of the Affiliated Distributors, the Industrial Supply Association, the National Association of Wholesalers, the National Fasteners Distributor Association, and the Global Sourcing Alliance. For more information, visit ********************
Summary:
As a Customer Service Representative (CSR) at Martin, you will play a vital role in delivering exceptional service to our customers. Your main responsibility will be to provide timely and accurate support, ensuring customer satisfaction and maintaining strong relationships. With your strong communication and problem-solving skills, you will assist customers with their inquiries, process orders, and address any concerns or issues they may have. Your dedication to delivering outstanding service will contribute to the overall success of Martin and help us fulfill our mission of "Helping Companies Operate Better."
Key Responsibilities:
Builds strong customer relationships by providing excellent service, acting as primary liaison between customer and Martin, and promptly addressing any problems or issues raised by the customer.
Assists Customers by providing the information and utilizing all available resources and tools for product selection, order placement, order management, pricing, invoicing, and delivery.
Assists in preparation and tracking of quotes, using CSD, Excel, or other programs as required
Enters and tracks customer orders from inception through delivery.
Expedites customer products or raw materials as required.
Communicates with sales as required to assist customers with setup, parts, and daily operations.
Demonstrates consistent, professional, customer-oriented, dependable, and on-time performance.
Maintains professionalism and composure in a dynamic, team-based environment where priorities quickly change.
Performs other duties as assigned.
Requirements:
Ability to handle multiple tasks simultaneously and prioritize as required for optimum customer satisfaction.
Ability to communicate effectively with customers, sales, suppliers, and other team members.
Ability to make decisions based on information available.
Ability to follow verbal and written instructions within specified time frames.
Possession of intermediate to advanced MS Office and general computer skills.
Experience with CSD software preferred
2 Years of experience in Industrial Supply or Safety Product Customer Service preferred
Bachelor Degree in Business or related field preferred or equivalent experience.
What makes Martin Different:
As a family-owned business, we prioritize our employees' well-being and understand the importance of work-life balance. Some of our benefits that set us apart are:
Our low-cost, low-deductible individual and family healthcare plans
8 paid holidays
Weekly Pay
Benefits:
401(k)
Dental Insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Referral program
Tuition reimbursement
Vision insurance
Schedule:
Full-time
Monday- Friday
7 a.m. - 3:30 p.m.
$26k-32k yearly est. 2d ago
Automotive Customer Service Advisor - 3957
Tupeloms
Service associate job in Florence, AL
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
Job Summary
The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customer service or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customer service and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$25k-32k yearly est. 21h ago
Customer Service Advisor - Migrant Help
Maximus 4.3
Service associate job in Tupelo, MS
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team.
This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
This is a UK, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will include weekends and bank holidays on a rota basis, so it could be a Saturday or a Sunday but on occasions you may work both days. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customer service standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
$24k-29k yearly est. 3d ago
Customer Service Associate
Variety Stores LLC
Service associate job in Tupelo, MS
Job Description
Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.
As a Big Lots Customer ServiceAssociate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner.
• Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
• Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
• Independently stocks shelves and recovers merchandise in the store.
• Accurately handles customer funds and processes transactions using the POS system.
• Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
• Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 50 lbs. from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, twisting, and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work a flexible schedule including days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working Conditions
•Retail store environment where extended periods of standing are required
•Retail store stockroom environment subject to fluctuations in temperature
•Frequent lifting and maneuvering of merchandise and displays.
•Exposure to dust and extreme temperatures while unloading trailers.
•Scheduled work hours may vary, to include evenings and weekends.
• Occasional use of ladders required.
$20k-27k yearly est. 25d ago
Truck Scale/Customer Service Rep
The Rogers Company 4.8
Service associate job in Tuscumbia, AL
Rogers Group, Inc., headquartered in Nashville, is a privately held aggregates and asphalt highway construction company operating and meeting customer needs in 12 states with over 3,000 employees. RGI, established in 1908, has the distinction of being recognized as the largest privately held aggregate producer in the United States.
We have 86 quarries and 56 asphalt plants across Tennessee, Mississippi, Georgia, Alabama, South Carolina, North Carolina, Kentucky, Arkansas, Texas, Indiana, Illinois, and Ohio.
Rogers Group is currently seeking a Truck Scale Dispatch/Customer Service Representative I to work at our Tanner Quarry, Tanner Alabama, Alabama SMA. This position reports to the Area Controller. The successful candidate will have a strong work ethic, intuitive problem- solving skills and drive to me the organization's needs.
Job Details:
Wages start at $21.00, Starting wage based on verifiable experience.
Fulltime/Permanent
Night Shift, $3 night shift premium
Weekend work may be required
Overtime available along with extensive medical and retirement benefits
Job Responsibilities:
Provide friendly, professional, and thorough customer service
Take and input customer orders
Dispatch products and material for delivery
Enter requisitions for purchase orders
Process incoming invoices from vendors
Promote team atmosphere at location and across the division
Assist in processing paperwork for corporate accounting systems such as accounts payable, payroll, etc.
Assist sales staff with customer service responsibilities
May be called upon at the discretion of Managers to perform other duties
Qualifications:
High school diploma required
Prior experience with accounts payable, general accounting, and billing related tasks - preferred
Proficiency with Microsoft Office applications
Excellent customer service skills
Detail oriented with a high degree of accuracy with the ability to multi-task
As a Rogers Group employee, you will have access to our competitive company perks, including:
Medical, Dental, Vision Insurance plus Health Savings Account with annual company contribution.
Company provided Group Life and Accidental Death & Dismemberment insurance.
Retirement 401(k) with company contribution and match at one year of service.
Company provided Short- and Long-Term Disability.
Paid Holiday's including Christmas shutdown between Christmas and New Years Day.
Paid vacation available after 180-day probationary period and accrued based on years of service.
Annual performance-based merit increases.
Career growth/advancement opportunities.
RGI EEO Statement
It is the policy of Rogers Group, Inc. to recruit, hire, and promote individuals based on demonstrated merit and qualifications. We are committed to providing a work environment that is free from discrimination, harassment, and retaliation as protected by applicable federal, state, or local laws.
All applications are accepted online at ***********************
$21 hourly Auto-Apply 8d ago
Customer Service Coordinator II- Creekmore Clinic
Baptist 3.9
Service associate job in New Albany, MS
The Coordinator-Customer Service serves as the first point of contact for patients and visitors. This role involves a variety of administrative and customer service tasks aimed at ensuring a smooth and efficient clinic experience for patients and staff. Coordinates and directs the office activities of the physician practice. May be responsible for financial counseling thus verifying insurance and collecting the appropriate co-pays, co-insurances and past due balances. Will make appointments and appointment reminder phone calls. May be required to perform accurate charge entry. May handle pre-certifications and maintains a professional working relationship with insurance companies. Displays good public relation and communication skills.
Responsibilities
Verifies insurance, communicates regularly with carriers and other regulatory agencies for reimbursement purposes.
Performs daily and monthly close out procedures for internal controls and cash balancing.
Maintains working knowledge of insurance co-pays and deductible, and workman's compensation protocols to ensure accurate and compliant billing information.
Promotes customer satisfaction while maintaining a positive, professional manner in both verbal and nonverbal communication.
Possesses comprehensive knowledge of corporate policies and procedures as they relate to clinic operations.
Answers telephones, takes, and directs messages on a timely basis according to the direction and location appropriate to maintain continuous workflow.
Seeks help from appropriate sources when needed.
Complies with all organizational policies regarding ethical business practices.
As necessary, calls patients to obtain payment due or make financial arrangements for scheduled exams.
Schedules appointments, gathers demographic and insurance information and enters into the practice management system.
Maintains an organized and efficient work environment by keeping files and records neat and orderly to promote a smooth work-flow and to ensure confidentiality.
Coordinates resources necessary to input accurate data, both demographic and medical, collect appropriate fees at time of service and assist patient with financial counseling when appropriate.
Completes assigned goals.
Specifications
Experience
Minimum Required
One (1) year of experience in a physician practice or clinic.
Preferred/Desired
Education
Minimum Required
Preferred/Desired
Collegiate or medical trade completion. Associates Degree
Training
Minimum Required
Current knowledge of medical terminology.
Preferred/Desired
Special Skills
Minimum Required
Excellent customer relations skills. Basic knowledge of Windows applications. Current knowledge of medical terminology.
Preferred/Desired
Licensure
Minimum Required
Preferred/Desired
$24k-28k yearly est. Auto-Apply 36d ago
Customer Service Representative
Apptcentexecs
Service associate job in Florence, AL
We are seeking a driven and customer-focused individual to join our team as a Customer Service Representative. In this role, your primary responsibility will be to ensure the success and satisfaction of our current customers while offering support in a professional and friendly manner. If you are passionate about assisting others and thrive in a customer-centric environment, this position is perfect for you!
Responsibilities:
Educate customers on the features and benefits of our products and services.
Address customer inquiries and resolve any service-related issues.
Identify potential sales opportunities.
Promote additional products to existing customers through upselling and cross-selling.
Serve as a positive representative of the company at all times.
Requirements:
Prior experience in customer service is preferred.
Proven track record of delivering excellent customer service.
Ability to manage challenging customer interactions effectively.
Strong communication and interpersonal skills.
Analytical and adept at problem-solving.
Capable of working independently with minimal supervision.
$25k-33k yearly est. 7d ago
Customer Service Rep(05877) - 1836 Darby Drive
Domino's Franchise
Service associate job in Florence, AL
Domino's Pizza Team DAKS is looking for enthusiastic and dedicated individuals to join our team! We own and operate Domino's Pizza stores across Texas, Alabama, Tennessee, and Mississippi. At DAKS, we're more than just a pizza company; we're a family that values creating positive experiences for both our customers and our team members.
Job Description
As a Customer Service Representative at Domino's Pizza, you will be the first point of contact for customers, ensuring their orders are taken accurately and their concerns are handled efficiently. You will assist in food preparation, maintain store cleanliness, and provide friendly service to enhance the overall customer experience.
Responsibilities:
Greet customers warmly and assist them with their orders in-person and over the phone.
Accurately enter customer orders into the system and handle payment transactions.
Provide product recommendations and promotions to enhance customer satisfaction.
Resolve customer complaints efficiently and professionally.
Assist in food preparation, including making pizzas and other menu items when needed.
Maintain store cleanliness, including workstations, lobby, and restrooms.
Ensure compliance with health and safety standards.
Work effectively as part of a team to meet service goals.
Assist with stocking and inventory management.
Qualifications
Strong communication and customer service skills.
Ability to work in a fast-paced environment.
Basic math skills for handling transactions.
Ability to stand for extended periods and perform physical tasks.
Team-oriented with a positive attitude.
Must be at least 16 years old
$25k-33k yearly est. 1d ago
Customer Service Coordinator II- New Albany ENT
Baptist Anderson and Meridian
Service associate job in New Albany, MS
The Coordinator-Customer Service serves as the first point of contact for patients and visitors. This role involves a variety of administrative and customer service tasks aimed at ensuring a smooth and efficient clinic experience for patients and staff. Coordinates and directs the office activities of the physician practice. May be responsible for financial counseling thus verifying insurance and collecting the appropriate co-pays, co-insurances and past due balances. Will make appointments and appointment reminder phone calls. May be required to perform accurate charge entry. May handle pre-certifications and maintains a professional working relationship with insurance companies. Displays good public relation and communication skills.
Responsibilities
Verifies insurance, communicates regularly with carriers and other regulatory agencies for reimbursement purposes.
Performs daily and monthly close out procedures for internal controls and cash balancing.
Maintains working knowledge of insurance co-pays and deductible, and workman's compensation protocols to ensure accurate and compliant billing information.
Promotes customer satisfaction while maintaining a positive, professional manner in both verbal and nonverbal communication.
Possesses comprehensive knowledge of corporate policies and procedures as they relate to clinic operations.
Answers telephones, takes, and directs messages on a timely basis according to the direction and location appropriate to maintain continuous workflow.
Seeks help from appropriate sources when needed.
Complies with all organizational policies regarding ethical business practices.
As necessary, calls patients to obtain payment due or make financial arrangements for scheduled exams.
Schedules appointments, gathers demographic and insurance information and enters into the practice management system.
Maintains an organized and efficient work environment by keeping files and records neat and orderly to promote a smooth work-flow and to ensure confidentiality.
Coordinates resources necessary to input accurate data, both demographic and medical, collect appropriate fees at time of service and assist patient with financial counseling when appropriate.
Completes assigned goals.
Specifications
Experience
Minimum Required
One (1) year of experience in a physician practice or clinic.
Preferred/Desired
Education
Minimum Required
Preferred/Desired
Collegiate or medical trade completion. Associates Degree
Training
Minimum Required
Current knowledge of medical terminology.
Preferred/Desired
Special Skills
Minimum Required
Excellent customer relations skills. Basic knowledge of Windows applications. Current knowledge of medical terminology.
Preferred/Desired
Licensure
Minimum Required
Preferred/Desired
$20k-27k yearly est. Auto-Apply 45d ago
Customer Service Representative I (PT)
Bank Independent 4.3
Service associate job in Florence, AL
Operating in a phone based customer care center environment, the Customer Service Representative I performs a variety of customer services for both external and internal customers. Customer Service Representative I answers questions about customer transactions, solves account related problems, processes transactions for customers, and provides customer information about various bank products and services.
This is not a remote position.
This is a part time position that will average around 30 hours a week. We are looking for individuals that have open availability Monday - Saturday. You will have Sunday's off and one day off during the week. Once a month they will schedule you a Saturday off.
Essential Functions:
Phone based customer service
Develops customer relationships for the purpose of matching customer needs to the appropriate Bank services and products
Assist customers with account inquiries, including balance inquiries, questions about checks clearing, debit card questions and NSF inquiries
Process customer transactions such as transferring funds and ordering checks
Assists customers with questions about Internet Banking, Bill Pay, and other Bank products and services
Print and mail counter checks for customers
Contact customers with returned mail to obtain correct address
Contact E-statement customers with bad e-mail addresses to obtain correct e-mail address
Contact customers with MICR errors determined by Item Processing and order new checks or deposit tickets
Monitor Money Gram Official Checks, Money Orders, and Escrow checks for customers and branches
Review list of compromised debit cards and contact the customer to order a new card
Works to achieve compliance with regulatory requirement and bank policies
Conscientious of all security requirements
Work monthly returned mail report, including shred process
Maintain minimum average score of 85% or above on call Quality Assurance reviews
Working Conditions
Generally good, with little exposure to noise, extreme temperatures, dust or other adverse factors.
Considerable effort and eyestrain from continued checking on the accuracy of all work leaving the department.
Minimum Level of Preparation and Training
A high school diploma or equivalent
Phone based customer service experience required
Minimum 91 days and achievement of CSR foundational training
Teller experience preferred
Required Skills, Knowledge and Abilities
Excellent phone based customer service skills
The ability to develop customer relationships and match customer needs to bank products and services
The ability to accomplish multiple objectives in a fast paced environment
Strong verbal communication and team-work skills
The ability to develop knowledge of bank product, services, and processes
The ability to develop a thorough understanding of bank specific software
The ability to operate basic office equipment
Have a working knowledge of the Microsoft Office Applications
Employees are required to perform other duties as assigned by management. Management reserves the right to change this job description as needed.
$29k-33k yearly est. Auto-Apply 4d ago
Customer Service Coordinator II- New Albany ENT
Baptist Memorial Health Care 4.7
Service associate job in New Albany, MS
The Coordinator-Customer Service serves as the first point of contact for patients and visitors. This role involves a variety of administrative and customer service tasks aimed at ensuring a smooth and efficient clinic experience for patients and staff. Coordinates and directs the office activities of the physician practice. May be responsible for financial counseling thus verifying insurance and collecting the appropriate co-pays, co-insurances and past due balances. Will make appointments and appointment reminder phone calls. May be required to perform accurate charge entry. May handle pre-certifications and maintains a professional working relationship with insurance companies. Displays good public relation and communication skills.
Responsibilities
Verifies insurance, communicates regularly with carriers and other regulatory agencies for reimbursement purposes.
Performs daily and monthly close out procedures for internal controls and cash balancing.
Maintains working knowledge of insurance co-pays and deductible, and workman's compensation protocols to ensure accurate and compliant billing information.
Promotes customer satisfaction while maintaining a positive, professional manner in both verbal and nonverbal communication.
Possesses comprehensive knowledge of corporate policies and procedures as they relate to clinic operations.
Answers telephones, takes, and directs messages on a timely basis according to the direction and location appropriate to maintain continuous workflow.
Seeks help from appropriate sources when needed.
Complies with all organizational policies regarding ethical business practices.
As necessary, calls patients to obtain payment due or make financial arrangements for scheduled exams.
Schedules appointments, gathers demographic and insurance information and enters into the practice management system.
Maintains an organized and efficient work environment by keeping files and records neat and orderly to promote a smooth work-flow and to ensure confidentiality.
Coordinates resources necessary to input accurate data, both demographic and medical, collect appropriate fees at time of service and assist patient with financial counseling when appropriate.
Completes assigned goals.
Specifications
Experience
Minimum Required
One (1) year of experience in a physician practice or clinic.
Preferred/Desired
Education
Minimum Required
Preferred/Desired
Collegiate or medical trade completion. Associates Degree
Training
Minimum Required
Current knowledge of medical terminology.
Preferred/Desired
Special Skills
Minimum Required
Excellent customer relations skills. Basic knowledge of Windows applications. Current knowledge of medical terminology.
Preferred/Desired
Licensure
Minimum Required
Preferred/Desired
$19k-25k yearly est. 44d ago
Customer Service Representative
QCHI/Lendnation Open Career
Service associate job in Tupelo, MS
Loan Masters is looking for an energetic, positive Full Time Customer Service Representative to join our team!
will be located at Store 4545 located at: 853 N. Gloster, Suite A-B Tupelo, MS 38804.
The Customer Service Representative opportunity is a Full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!
As a Customer Service Representative you will:
Complete cash transactions for our customers
Initiate customer loans
Contact customers about past due payments
Work rotating shifts and some Saturdays. You will have Sundays off!
As a Customer Service Representative you will need to bring:
Excellent customer service skills
Cash Handling experience
Ability to operate computers and standard office equipment preferred
Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance
Ability to work with minimal supervision
Reliable attendance is an essential requirement of the position
Must be at least 18 years of age
Must have proof of eligibility to legally work in the United States
We offer our Customer Service Representatives:
Monthly bonus program
Steady hours, Paid Time Off, Paid Holidays
BENEFITS:
401(k)
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Vision insurance
*Benefits available to full time employees. Each benefit available at varying lengths of employment.
ABOUT THE COMPANY
QCHI (LendNation/Loan Masters) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30-years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. Additionally, they have expanded services to include small businesses.
Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation, Loan Masters, and 310-Loan in Canada.
QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. Knowing that today's customer seeks convenient options and speed, QCH's products and services are focused on providing the financial solutions customers need and appreciate.
The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development and innovation are critical to gaining market share and competitive scale.
Geographically, QCHI's headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States. Learn more about QCHI (aka QC Holdings, Loan Masters and LendNation) at our website www.qchi.com/company.
This is a full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!
QCHI / LendNation/Loan Masters is an Equal Opportunity Employer
Customer Service Representative
$23k-30k yearly est. 2d ago
Service Consultant
Allen Samuels Hyundai 4.0
Service associate job in Jackson, TN
Automotive Service Advisor If you believe Customer Service is a true craft -- one built on charisma, communication and thorough product knowledge - we want to talk to you! As a Service Advisor you will be responsible to meet and greet service customers promptly in a professional and courteous manner.
Inspect vehicle and refer to service history to accurately identify and verify customer's service needs.
Promote the sales of appropriate services, parts, and accessories by thoroughly understanding the product and associatedservice requirements.
Provide accurate cost and time of completion estimates for the services recommended, communicate and get proper authorization from customers.
Check on progress of services to vehicles throughout the day and contact customer to communicate and receive approval regarding any changes in the cost-estimate, promised time of delivery or recommended services.
Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines.
Confirm service appointments by telephone the day before the customer is scheduled to arrive and conduct post-repair follow up.
Inspect vehicles prior to each customer delivery to ensure vehicles services and/or repairs are performed correctly and communicate the results with the customer.
Meet requirements of the state and federal law for automobile repair and consumer protection.
Demonstrates behaviors consistent with the Company's Values in all interactions with customers, co-workers and vendors.
Two or more years of previous experience as a service advisor (preferred but not required).
High school diploma or equivalent.
Valid driver license in the state that you will work and a good driving record.
Great attitude with high-energy personality.
Excellent customer service skills.
Professional appearance and work ethic.
Ability to work well in a process driven environment.
Outstanding communication skills in both verbal and written.
Benefits include a lucrative compensation plan, paid time off, medical, and employee vehicle purchase program.
Its Time To Make The Most Important Move Of Your Career!
When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.
We are an Equal Opportunity Employer and a drug free workplace.
We Would Really Like To Hear From You!
Apply By Clicking The "Apply Now" Button
$19k-24k yearly est. 60d+ ago
Financial Services Representative - State Farm Agent Team Member
Brannon Poland-State Farm Agent
Service associate job in Fulton, MS
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
ROLE DESCRIPTION:
As a Financial Services Representative - State Farm Agent Team Member with Brannon Poland - State Farm Agent, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their financial options. Your analytical precision makes you an invaluable resource to customers and a competitive addition to a successful agency.
RESPONSIBILITIES:
Consult customers with financial planning and investment options.
Assist customers with portfolio management and asset allocation.
Conduct financial reviews and recommend appropriate products.
Maintain compliance with financial regulations.
QUALIFICATIONS:
1+ year of experience in financial services preferred.
Analytical and communication skills.
Series 6, 63, and 65 licenses required
Life & Health insurance licenses required
Property & Casualty insurance licenses preferred
$25k-37k yearly est. 26d ago
E Branch Call Agent
Leaders Credit Union 3.7
Service associate job in Jackson, TN
Thank you for taking the time to review our positions. At Leaders Credit Union, our mission is to “Power your passion and make lives better.” We are very intentional about the hiring and interview process, which means we take our time. We want to make sure that you find the perfect career path! We truly appreciate your interest in Leaders Credit Union.
Who is Leaders Credit Union? We are a member-owned financial cooperative. This means that we exist to serve the needs of the consumers who own accounts at Leaders Credit Union. They are owners, and their financial well-being is at the heart of every decision we make. We are one of the largest credit unions in West Tennessee, and one of the most stable. Our purpose is simple: to provide a sound, convenient alternative to traditional banking.
What are our core values? As a team member of Leaders Credit Union, you would be asked to adhere to a specific set of core values. These values should govern all decisions that are made when serving our members' needs. These values are:
Member Focused
Team Oriented
Community minded
Forward Thinking
Trusted Partner
Why Leaders? Leaders Credit Union has been ranked one of the Best Credit Unions to Work For in the country for three years in a row. So, what makes Leaders such a great place to work?
Great benefits! We offer healthcare, vacation time, sick time, 401k options, and a profit-sharing plan (just to name a few!) Our Human Resources team is always looking to make sure that our benefit packages are competitive.
Work with a mission! Our mission statement isn't just something written on a billboard, we truly look to “power your passion and make lives better.” That mission is lived out by member facing personnel as well as our back-office employees.
Extensive training! We go to great lengths to make sure you know your job responsibilities and are comfortable through a very thorough training process. But our training goes beyond that. We offer monthly classes on everything from mortgage products to conflict resolution. We give you the tools you need to succeed.
Room for growth! At Leaders, you are only limited by your own ambition. Being part of a quickly growing financial institution leaves room for personal growth, and we do our best to promote from within whenever possible.
What does a day as a Universal Banker look like?
Assist members with all financial transactions via our digital channels (phone, email, web).
Meet and exceed Leaders Credit Union's established member service standards in all member and coworker interaction.
Answer phones in an efficient manner while maintaining service standards.
Maintain accurate and complete information on member accounts.
Work directly with our members to assist in their financial growth through product referral
Provide members with excellent service through digital interactions
What is the schedule? Our hours are 8:00 am to 6:00pm Monday through Friday. The 6:00 hour is covered on a rotating basis. Our E-Branch is open from 9:00 to 1:00 on Saturdays. Saturdays are covered on a rotating basis. Working Saturdays does have it perks! We offer Saturday pay, which means time and a half, no matter how many hours you have worked during the week. Sometimes giving top-notch member service may require a little overtime, but we value work-life-balance and do our best to limit this.
Does your skillset and experience line up? For this role, we are looking for someone who:
Has a high school education or GED
6 months or more of financial institution experience would be preferable
Excellent verbal and written communication skills
Provide prompt, accurate, friendly, and professional service to all credit union members and coworkers
What is next? If you think this role is the prefect fit for you, please apply and upload your resume online. Once you have applied you will receive an email from our system saying your application has been received. Keep an eye on your email over the next few weeks as this is our main form of communication. If the next step for you is an interview, we will reach out via email. If this position isn't the right fit at this time, we will keep your resume on file in case anything else comes available that you might be a great fit for.
Thank you for choosing Leaders!
$26k-29k yearly est. Auto-Apply 51d ago
Automotive Service Consultant - Jackson, TN
Rod's Tire and Automotive
Service associate job in Jackson, TN
Medina, TN (Jackson, TN Job Market) | Full-Time | $55,000-$100,000/year (Commission-Based)
Rod's Tire & Automotive, a long-standing, independently owned shop in Medina, TN, is seeking an outgoing and motivated Automotive Service Consultant. This role is based in Medina, but we are actively recruiting in the Jackson, TN market to attract top talent.
Why You'll Love Working Here
Monday - Friday schedule - no weekends
$55,000-$100,000/year potential based on commission
Health, dental, vision, disability (short & long-term), and life insurance
3% IRA match plus a 401(k) plan with employer contributions and vesting
Paid holidays & vacation
5 paid PTO days after 90 days; 10 days after 2 years
Family-owned, well-respected local shop - no corporate nonsense
Steady workflow and loyal customer base
About the Role
You will be the main point of contact for customers, ensuring a great service experience while maximizing sales opportunities. If you are a strong communicator with a passion for helping people, this is your chance to join a supportive team and grow in your automotive career.
What You'll Do
Greet and assist customers in person and by phone
Recommend repairs and services that meet customer needs
Communicate effectively with technicians to coordinate service
Keep customers informed on repair status and timing
Deliver excellent customer service and maintain professionalism
What We're Looking For
Strong sales and customer service skills (experience as an Automotive Service Advisor is helpful but not required)
Ability to connect with people and guide customers through service decisions
Organized, reliable, and self-motivated
Positive attitude and team player
About Us
Rod's Tire & Automotive has served the region since 1972 and under current ownership since 2014. We are committed to honesty, quality work, and a supportive work environment. Our team is treated like family, and we invest in training and development to help you succeed.
Location
Rod's Tire & Automotive
47 Perimeter Place, Medina, TN 38355
(We are recruiting in the Jackson, TN area)
How to Apply
Apply through this ad, email your resume, drop off in person, or call/text:
Shop: ************
Cell/Text: ************
Email: **********************************
Keywords
Automotive Service Consultant, Service Advisor, Customer Service, Sales, Customer Relationship, Automotive Sales, Automotive Service Sales, Repair Recommendations, Customer Communication, Problem-Solving, Teamwork, Multi-Tasking, Vehicle Maintenance Guidance, Service Software, Preventive Maintenance, Flat-Rate Repair, Vehicle Estimates
How much does a service associate earn in Corinth, MS?
The average service associate in Corinth, MS earns between $20,000 and $53,000 annually. This compares to the national average service associate range of $23,000 to $63,000.