Service associate jobs in Tallahassee, FL - 255 jobs
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Foster Family Services Consultant
Father Flanagan's Boys' Home
Service associate job in Tallahassee, FL
Independently coordinates the placement of children in foster family homes and develops all aspects of the child's program including developing and implementing the child's service plan and setting long and short-term goals. Supervises, and monitors foster families to ensure they are providing safe and humane service to the children in their home.
MAJOR RESPONSIBILITIES & DUTIES:
Provides safe and effective services
Adheres to policies related to safety and boundaries with service recipients.
Attends safety and abuse risk management training as assigned.
Adheres to procedures related to managing high-risk activities and supervising service recipients.
Reports suspicious or inappropriate behaviors and policy violations.
Follows mandated abuse reporting requirements.
Adheres to policies and procedures related to Medication Administration for service recipients.
Coordinates placement
Independently coordinates youth referrals.
Screens and assesses child referrals and interviews youth to determine eligibility.
Schedules pre-placement visits with child and potential foster family and assists in matching youth with an appropriate family.
Participates in the recruiting and selection process of Foster Parents including home study evaluations.
Develops the child's program and sets short and long-term goals and objectives for the youth.
Consults and collaborates with referral source, Foster Parents, teachers, school counselors, and other professionals involved with the youth.
Assists families with referrals to other community services identified in the plan of service and provides advocacy for the youth and their families to receive entitlements or needed services.
Prepares intake and discharge summaries, routine progress reports and plans. Evaluates plan and recommends changes.
Develops and monitors the service plan to include collecting initial and ongoing assessment data, developing the service plan and making modifications as necessary.
Maintains monthly statistics and data needed for program accountability and billing for client services.
Conducts periodic consumer evaluations.
Responds to client emergencies within or outside normal work hours.
Supervises and develops Foster Parents.
Meets with Foster Parents following scheduled reporting guidelines, and as needed, to discuss administrative and programmatic issues, review progress, and provide support and guidance in areas of concern.
Supervises the care and service that the Foster Parents provide including observing their interactions with the foster children and providing them with ongoing feedback on how to best meet their needs.
Initiates and modifies development plans for each of their foster families to ensure they are aware of their strengths and areas to develop and understand their role as Foster Parents
Provides ongoing training and teaching to the Foster Parents through formal group training opportunities, web-based learning and one-on-one training in the Foster Parents home.
Coordinates communication between the child and his/her family.
Maintains contact with the family and responds to issues/concerns from the family in a supportive and timely fashion.
Encourages and expects Foster Parents to communicate openly with the family regarding the care and service that they are providing to the child in their home as appropriate.
Assists with the reunification of child into his/her home communities.
Assists with follow-up and aftercare services to family as needed.
KNOWLEDGE, SKILLS, AND ABILITIES:
Experience working with local and state agencies and foster care services.
Intermediate knowledge of the child welfare system.
Independent decision making skills and competencies to work in crisis situations when circumstances warrant such action.
Ability to work with confrontational clients and their families; necessary temperament to work with children and families experiencing crisis.
Ability to maintain a high level of confidentiality, professionalism, and role modeling.
Computer skills in Microsoft Office.
Ability to communicate with individuals at all levels in the organization and with external contacts in an articulate, professional manner.
Knowledge of Boys Town Model.
Ability to function independently and have flexibility, personal integrity, and the ability to work effectively with children and families, staff, and support agencies.
Advanced critical-thinking and problem-solving skills, including ability to make assessments and use sound judgment.
REQUIRED QUALIFICATIONS:
Master's degree in the field of counseling, social work, psychology, rehabilitation, special education, or a human services field required.
Minimum of two years of full-time experience working directly with children and families who are victims of physical abuse, neglect; or, youth who are emotionally disturbed who have been adjudicated required.
Minimum of 30 hours of documented training, 15 of which must be dedicated to relevant child and family treatment issues, within the last two years required.
Possess a valid driver's license with a good driving record and pass an annual Motor Vehicle Registration (MVR) check required.
Ability to provide own transportation to complete travel requirements of job required.
Meet auto insurance requirements established by Boys Town policy and/or State and Local laws required.
Available rotationally to provide crisis response and must be available to work non-traditional business hours including early mornings, nights, weekends, and holidays required.
PREFERRED QUALIFICATIONS:
Master's degree in Social Work preferred.
Experience in the Boys Town Model or an equivalent program preferred.
Other Duties: This job description incorporates the essential functions and duties required for this position. However, other duties may be required and assigned at times and as determined by a supervisor in order to meet the needs of the organization.
Serves as a role model in carrying out activities and behaviors that reflect the values and principles of the Boys Town mission.
PHYSICAL REQUIREMENTS, EQUIPMENT USAGE, WORK ENVIRONMENT:
Reasonably expected to have and maintain sufficient strength, agility, and endurance to perform during stressful (physical, mental and emotional) situations encountered on the job without compromising their health and well-being or that of their fellow employees, youth, or families.
Duties are performed in a variety of environments ranging from highly stressful and potentially aggressive (physical interventions, escorts, etc.) to casual and leisurely, in both indoor and outdoor settings. While performing the duties of this job, the employee is subject to outside weather conditions and maybe required to visit homes with substandard living conditions and domestic pets.
Care and respect for others is more than a commitment at Boys Town - it is the foundation of who we are and what we do.
At Boys Town, we cultivate a culture of belonging for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results.
About Boys Town:
Boys Town has been changing the way America cares for children and families since 1917. With over a century of service, our employees have helped us grow from a small boardinghouse in downtown Omaha, Nebraska, into one of the largest national child and family care organizations in the country. With the addition of Boys Town National Research Hospital in 1977, our services branched out into the health care and research fields, offering even more career opportunities to those looking to make a real difference.
Our employees are our #1 supporters when it comes to achieving Boys Town's mission, which is why we are proud of their commitment to making the world a better place for children, families, patients, and communities. A unique feature for employees and their dependents enrolled in medical benefits are reduced to no cost visits for services performed by a Boys Town provider at a Boys Town location. Additional costs savings for the employee and their dependents are found in our pharmacy benefits with low to zero-dollar co-pays on certain maintenance drugs. Boys Town takes your mental health seriously with no cost mental health visits to an in-network provider. We help our employees prepare for retirement with a generous match on their 401K or 401K Roth account. Additional benefits include tuition reimbursement, parenting resources from our experts and professional development opportunities within the organization, just to name a few. Working at Boys Town is more than just a job, it is a way of life.
This advertisement describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Boys Town is an equal employment opportunity employer and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, or veteran status. To request a disability-related accommodation in the application process, contact us at **************.
$45k-84k yearly est. Auto-Apply 7d ago
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Service Consultant
Hyundai Motor America 4.5
Service associate job in Tallahassee, FL
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Education
High School
Experience
Less than 1 year
Additional Information
COME JOIN THE FUN AT WERNER HYUNDAI!!!!!!!!!
EARNING POTENTIAL: $50,000 - $120,000+ / year
* TOP DOG Service Advisors wanted! *
* Six Figure earning potential for high performers! *
Calling all "TOP DOG" service advisors!
Join a team with a proven sales system
Turn your results into a six-figure career!
Top results deserve top pay - Werner Hyundai!
Bring your results to a dealer that will reward them.
Are you a top performer and consistently deliver the best numbers in your service department?
Is your compensation package reflecting your "TOP DOG" status?
Tired of your pay plan being changed?
Tired of Management & systems that don't support you?
Is your company letting you know how much they appreciate you?
We understand what Top Performers need to thrive.
We are looking for a few talented service advisors to join our team of All Stars. We have a fun and unique system that produces extraordinary results. Do you have the horsepower to join our amazing team?
Ready to be both challenged and rewarded?
Then apply today and bring your "TOP DOG" results to a dealership that will reward them. Top Dogs deserve great pay and great benefits, and Werner Hyundai believes in paying for results.
Please send your resume for consideration to *****************************
Employment Position: Full Time
Salary:
$50,000.00 - $120,000.00 Yearly
Salary is not negotiable.
Zip Code: 32304
$50k-120k yearly Easy Apply 60d+ ago
Test Content Services Specialist
Psi Services 4.5
Service associate job in Tallahassee, FL
**Title:** Test Content Services Specialist **Salary:** $55K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers.
We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent.
At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle.
Learn more about what we do at: *************************
**About the Role**
The Test Content Services Specialist applies technical expertise in exam content management, database management, and project management to the publication and
maintenance of certification exams. The Test Content Services Specialist will import
exam content from client representatives, prepare and configure exams for publication, and perform quality checks for publication and maintenance of exam forms in PSI's
proprietary item banking and exam delivery software.
- This is a full-time permanent role, with flexible hours around core office availability
Monday to Friday. The role can be performed remotely in the US, UK, or Sweden, with
occasional travel for meetings, events and workshops.
**Role Responsibilities**
- Onboard new clients and determine appropriate test setup based on client requirements.
- Intake new exams for existing clients and publish exams according to established timeline requirements.
- Develop and maintain timelines for test publication activities and track progress in project management ticketing software.
- Format files to import client content into item banking and test delivery software, and ensure all data is imported accurately.
- Prepare tests for publication and implement live updates to tests.
- Collaborate with Information Technology personnel and/or Test Content Services Manager to provide software support and training for clients.
- Identify potential test publication issues, troubleshoot, and suggest possible solutions to problems.
- Conduct quality control according to department procedures and address issues.
- Support other Content Management teams with tasks related to test publication.
- Participate in the development and maintenance of documentation of Test Content Services work processes and associated technology tools, including system user guides.
- Maintain in-depth and up-to-date knowledge of proprietary item banking and exam delivery software.
**Knowledge, Skills and Experience Requirements**
â–ª Bachelor's degree level preferred
â–ª 1+ years' experience exam publication, item bank management and/or database management.
â–ª Strong communication skills required.
â–ª Ability to approach problems with creative problem solving.
â–ª Proficiency with Microsoft Office applications.
â–ª Experience with Jira a plus.
â–ª Experience with XML, HTML and QTI file formats preferred Benefits
At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role.
In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes:
+ 401k/Pension/Retirement Plan - with country specific employer %
+ Enhanced PTO/Annual Leave
+ Medical insurance - country specific
+ Dental, Vision, Life and Short Term Disability for US
+ Flexible Spending Accounts - for the US
+ Medical Cashback plan covering vision, dental and income protection for UK
+ Employee Assistance Programme
+ Commitment and understanding of work/life balance
+ Dedicated DE&I group that drive core people initiatives
+ A culture of embracing wellness, including regular global initiatives
+ Access to supportive and professional mechanisms to help you plan for your future
+ Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
$55k yearly 13d ago
Dealer Services Specialist II - Manheim Tallahassee
Cox Holdings, Inc. 4.4
Service associate job in Tallahassee, FL
Company
Cox Automotive - USA
Job Family Group
Vehicle Operations
Job Profile
Dealer Services Specialist II
Management Level
Individual Contributor
Flexible Work Option
No remote option; must work at a specified Cox location
Travel %
Yes, 5% of the time
Work Shift
Day
Compensation
Hourly base pay rate is $20.10 - $30.10/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
🚗 Buckle Up - Your Next Career Move Is Here!
*Candidates can sit at either Manheim Indianapolis or Manheim Louisville location with the expectation to travel back and forth as needed.
Love cars? Love people? You might just love this job. We're on the lookout for a Dealer Services Specialist II to join our crew at Manheim, part of the Cox family of businesses.
This isn't your average desk job. You'll be the go-to person for our dealer clients, making sure their auction experience is smooth, professional, and maybe even a little fun. Think of yourself as the pit crew for their auction day - keeping everything running like a well-oiled machine.
Perks? You bet:
Here's a sneak peek at the benefits you could experience as a Cox employee:
Once you're on board, earn referral bonuses. Amount varies based on job type.
30+ days of paid vacation and company holidays per year (from day 1) for full-time employees because we know you need time to recharge.
Great healthcare benefits from day 1. Multiple options are available for individuals and families. One employee only plan could be FREE, if you participate in our health screening program.
10 days of free child or senior care through your complimentary Care.com membership.
Generous 401(k) retirement plans with up to 8% company match.
Great coworkers who love being part of a team.
Employee discounts on hundreds of items, from cars to computers to continuing education.
At Cox, we believe in being transparent - please click on this link (Cox Benefits Overview) to learn more about our awesome healthcare benefits.
Here's what you'll be doing:
Representing the dealer sales lane on sale days (yes, it's as cool as it sounds).
Promoting Manheim's awesome products and services.
Helping dealers get their vehicles ready for auction - both in-lane and online.
Negotiating bids, consulting on pricing, and offering reconditioning advice.
Solving problems, answering questions, and being the friendly face our clients count on.
Who You Are
You can think on your feet and address issues promptly, maintaining a smooth auction process. You're committed to following all health and safety procedures and to maintaining strong relationships with dealers. Here's more on what you have to offer:
Minimum:
A high school diploma or GED and 3 years of experience in a related field. The right candidate could also have a different combination of education and experience, such as a degree or certification in a related discipline or 5 years of experience in a related field.
A valid driver's license.
Strong communication and interpersonal skills.
The ability to perform at a high level and adapt within a fast-paced team environment.
The ability to sit or stand for prolonged periods of time, perform repetitive tasks and lift up to 15 pounds.
Vision requirements include being able to see close, far and in color, judge distances and adapt to changes in focus.
Preferred:
1 to 3 years of auction experience or 2 to 4 years of dealership experience.
Previous experience in sales support role.
Cruise into the fast lane with us. Join Cox today!
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
$20.1-30.1 hourly Auto-Apply 13d ago
Customer Service Advisor
Tallahassee 2429
Service associate job in Tallahassee, FL
Full or Part Time
Pay: $XX
Join the Precision Tune Auto Care Team!
What started as a small tune-up shop in Beaumont, TX in 1976 has grown into a trusted name with more than 320 service centers across six countries. We're proud to be recognized as a world leader in the automotive service industry and a Franchise 500 top-rated company for over 30 years!
At Precision Tune Auto Care, you'll be part of a team that provides total car care - from oil changes and diagnostics to full engine replacements and scheduled maintenance. We're passionate about keeping our customers safe and their vehicles running smoothly.
If you're looking for a company that values integrity, vehicle safety, and outstanding customer service, we'd love to have you on our team. Join us and grow your career with a brand that's been keeping drivers on the road for nearly 50 years!
Customer Service Advisor - Join Our Team!
Precision Tune Auto Care is seeking a friendly and motivated Customer Service Advisor to be the first point of contact for our customers. If you love helping people, have a passion for cars, and enjoy a fast-paced environment, this is the role for you!
What We Offer:
Competitive pay
Medical, Dental, and Vision Insurance - coverage begins the 1st of the month after your hire date
Retirement plan enrollment available
Paid Time Off (PTO) to relax and recharge
Closed evenings and Sundays - enjoy a better work-life balance
7 paid holidays off
What You'll Do:
Greet and engage customers in-store and over the phone.
Schedule appointments, explain services, and sell parts and automotive services.
Perform routine vehicle services: oil changes, tire rotations, battery installation, fluid top-offs, and inspections.
Support shop productivity through work order and register transactions.
Ensure safety procedures are followed and maintain a clean, organized work area.
Help resolve customer concerns and provide exceptional service.
What We're Looking For:
High School Diploma or GED.
Valid driver's license.
1+ year of automotive service experience; 1+ year of sales experience preferred.
Strong customer service and communication skills.
Comfortable with basic math and calculating discounts/commissions.
Ability to work days, nights, weekends, and holidays.
Physical Requirements:
Lift up to 50 lbs, frequent standing, walking, bending, stooping, kneeling, and reaching.
Climb ladders and safely operate a vehicle.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$26k-34k yearly est. Auto-Apply 60d+ ago
Dealer Services Specialist II - Manheim Tallahassee
Cox Enterprises 4.4
Service associate job in Tallahassee, FL
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Dealer Services Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % Yes, 5% of the time Work Shift
Day
Compensation
Hourly base pay rate is $20.10 - $30.10/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
Buckle Up - Your Next Career Move Is Here!
* Candidates can sit at either Manheim Indianapolis or Manheim Louisville location with the expectation to travel back and forth as needed.
Love cars? Love people? You might just love this job. We're on the lookout for a Dealer Services Specialist II to join our crew at Manheim, part of the Cox family of businesses.
This isn't your average desk job. You'll be the go-to person for our dealer clients, making sure their auction experience is smooth, professional, and maybe even a little fun. Think of yourself as the pit crew for their auction day - keeping everything running like a well-oiled machine.
Perks? You bet:
Here's a sneak peek at the benefits you could experience as a Cox employee:
* Once you're on board, earn referral bonuses. Amount varies based on job type.
* 30+ days of paid vacation and company holidays per year (from day 1) for full-time employees because we know you need time to recharge.
* Great healthcare benefits from day 1. Multiple options are available for individuals and families. One employee only plan could be FREE, if you participate in our health screening program.
* 10 days of free child or senior care through your complimentary Care.com membership.
* Generous 401(k) retirement plans with up to 8% company match.
* Great coworkers who love being part of a team.
* Employee discounts on hundreds of items, from cars to computers to continuing education.
At Cox, we believe in being transparent - please click on this link (Cox Benefits Overview) to learn more about our awesome healthcare benefits.
Here's what you'll be doing:
* Representing the dealer sales lane on sale days (yes, it's as cool as it sounds).
* Promoting Manheim's awesome products and services.
* Helping dealers get their vehicles ready for auction - both in-lane and online.
* Negotiating bids, consulting on pricing, and offering reconditioning advice.
* Solving problems, answering questions, and being the friendly face our clients count on.
Who You Are
You can think on your feet and address issues promptly, maintaining a smooth auction process. You're committed to following all health and safety procedures and to maintaining strong relationships with dealers. Here's more on what you have to offer:
Minimum:
* A high school diploma or GED and 3 years of experience in a related field. The right candidate could also have a different combination of education and experience, such as a degree or certification in a related discipline or 5 years of experience in a related field.
* A valid driver's license.
* Strong communication and interpersonal skills.
* The ability to perform at a high level and adapt within a fast-paced team environment.
* The ability to sit or stand for prolonged periods of time, perform repetitive tasks and lift up to 15 pounds.
* Vision requirements include being able to see close, far and in color, judge distances and adapt to changes in focus.
Preferred:
* 1 to 3 years of auction experience or 2 to 4 years of dealership experience.
* Previous experience in sales support role.
Cruise into the fast lane with us. Join Cox today!
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
$20.1-30.1 hourly Auto-Apply 49d ago
Customer Service Advisor - Migrant Help
Maximus 4.3
Service associate job in Tallahassee, FL
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team.
This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm.
Start date: Monday 19th January 2026.
This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customer service standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
$26k-32k yearly est. 3d ago
Financial Services Officer
First Commerce Credit Union 4.2
Service associate job in Tallahassee, FL
Job Description
is to assist First Commerce in fulfilling our Vision
Empowering Generations, Transforming Communities.
This is achieved through delivering Remarkable Member Service as defined by our Service Standards as well as building and maintaining strong member relationships through identification of member's financial needs and effectively recommending appropriate products and services to meet those needs.
The Financial Services Officer creates relationships with members and potential members to become financial partners for life. Originates consumer loans in accordance with established credit union lending policies. Responds to spoken and unspoken member needs and questions concerning all aspects of credit union loan products in person or by telephone. Continually promotes and cross-sells credit union products and services.
RESPONSIBILITIES:
Drive sales and success through service. Ensure a positive member experience and achieve sales and referral goals through an expanded product set that includes banking, insurance and investment products
Build a book of business by proactively seek ways to develop and expand relationships in order to contribute towards financial center and own success
Maximize personal productivity by utilizing dedication and drive, insightful listening skills, attention to detail, and adaptability to achieve all levels of member, financial center and personal goals
Experience continual opportunities to expand your financial acumen, sales expertise, interpersonal skills, and more
Performs all duties of Member Service Representative
Interviews loan applicants obtaining the required information, explaining loan options, interest rates, terms, and collateral requirements including ancillary products.
Using credit approval guidelines, approves or denies and disburses loans by correctly applying and analyzing credit information while adhering to loan policy.
Obtains all documentation required for loan, including requirements for approval.
Responds in a consistently courteous and professional manner to inquiries from members and potential members including information related to pending loan requests, current loan rates, terms, and related information.
Assists in servicing credit union loans by processing payoff requests, extensions, revolving credit advances, lien satisfactions, loan file correction and adjustments.
Balances loan disbursements, transfers and other transactions including GL clearings with data processing totals each day.
Continually increases subject matter and product knowledge to successfully explain, refer, originate and complete any product offered by the credit union
Facilitates members' use of self-service solutions to enhance their experience and maintain financial center operating efficiency.
Other Responsibilities:
Performs job duties in accordance with policies established by the Board of Directors under the rules and regulations set by the National Credit Union Administration, the State of Florida, and any applicable State laws for financial centers located in other States.
Complies with Reg E, BSA, OFAC, and CIP requirements such as reporting suspicious or unusual activity to manager.
Fully supports in actions and words First Commerce's Vision, Mission, Core Values, and Service Standards.
Attends meetings timely and as required; reports to work as scheduled and adheres to First Commerce's dress code.
Performs other duties as assigned.
REQUIREMENTS:
Knowledge of credit union deposit and loan products and services to include mortgages as well as ability to promote and cross-sell.
Superior communication and interpersonal skills in order to conduct consistently professional and productive interviews with loan applicants which may involve recommending alternatives when credit analysis reveals ineligibility for a loan.
Ability to provide consistently courteous and positive member service.
Must be able to work a flexible schedule Monday - Friday.
EDUCATION AND EXPERIENCE:
A minimum of a high school diploma or equivalent.
A minimum of 1+ years of full time or equivalent loan servicing, including processing or collections, or 1+ years of Financial Services Representative I
New account experience involving cross-selling of products or 1+ years of loan origination experience may be substituted.
LOCATION FLEXIBILITY:
This position may be based at any one of our Tallahassee financial center locations. Specific location details will be discussed during the hiring process.
Job Posted by ApplicantPro
$66k-100k yearly est. 11d ago
Customer Service Representative- (ERP Experience Preferred)- Thomasville, Ga
Check-Mate Industries 4.5
Service associate job in Thomasville, GA
Customer Service Representative Thomasville, Georgia ESSENTIAL FUNCTIONS: Includes, but may not be limited to the following
Customer Service Representative establishes relationship with customers by communicating and resolving issues.
Customer Service Rep is responsible for order entry and/or maintenance for assigned accounts in ERP system (PLEX)
Customer Service Representative reviews plant delivery schedules versus requested dates and resolves any conflicts. Tracks and communicates any changes and potential service issues to the customer.
Customer Service Representative communicates order confirmations, changes and cancellations to both customers and internal CMI/CMINT team members.
Customer Service Representative informs sales and operations of any unresolved service issues; Recommends corrective action to customer issues as necessary.
Customer Service Representative reviews orders after shipment for billing accuracy and any quantity item errors.
Customer Service Representative manages the issuing of credits, return authorizations and pallet returns.
Customer Service Representative reviews inventory usage on stocked items, identifies and communicates items that have not tracked to plan.
Customer Service Representative communicates customer complaints to Operations, Planning, Quality Control, and Upper Management.
Customer Service Representative ensures that any customer complaints have been resolved in a satisfactory manner obtaining guidance/approval from supervisor when necessary.
Customer Service Representative communicates with Planners, Sales, Purchasing and Plant Management as needed.
Customer Service Representative prepares necessary reports for Plant Management and customers such as inventory and open order reports and tracks shipments associated with invoices
Customer Service Representative processes plant claims which include any deductions for shortages, quality issues and any miscellaneous items.
Customer Service Representative files any customer paperwork such as shipping documentation or customer orders in a timely fashion.
Customer Service Representative communicates quote requests to purchasing, sales, and estimating. Provides last-known order prices and quantities and completes component pricing spreadsheets with the assistance of purchasing.
Customer Service Representative forwards quotes from estimating to the customer.
Customer Service Representative works with plant management and upper management to help solve production or customer related issues.
Performs other duties as assigned.
MINIMUM REQUIREMENTS
High School Diploma or GED from Accredited Institution of Higher Learning
Manufacturing experience strongly preferred
Prior customer service preferred.
Microsoft Office Suite - basic to above average computer skills including Excel
ERP experience preferred
Ability to perform basic quantitative skills required,
Ability to work with all areas of the business including plant and sales personnel.
Professional verbal and written communication
Strong customer service advocacy and problem-solving skills
EOE/AA/M/F/VET/D
$23k-31k yearly est. Auto-Apply 4d ago
Part Time Customer Service Associate
The Hertz Corporation 4.3
Service associate job in Tallahassee, FL
As a Part Time Customer ServiceAssociate, you will be interacting with our customers who come to the counter in order to process their rental. You will not only process customer rentals but will actively consult with customers on the type of rental they need, including any insurance or ancillary benefits or coverage.
This position includes a rewarding compensation and benefits package:
Wages: $14.00 per hour
Uncapped monthly sales incentives
Responsibilities
Provide world class customer service by managing the rental (and occasionally return) process, in compliance with Hertz's policies and procedures. Welcome each customer with a smile. Proudly represent Hertz with your professional appearance, language and behavior. Focus on providing a clean and safe vehicle, to every customer, every time. Take ownership of each customer's service experience by immediately owning and resolving issues. Be proud of our brand and the role you play in our success. Play an active role in our environment of teamwork and collaboration; know how your role contributes and do your part. Thoroughly enjoy Going for the WOW! Desire to Surprise and Delight. Build brand loyalty. Utilize company approved sales and service techniques when determining customer wants and needs. Offer optional products to meet customer wants and needs. Prepare all rental and return documents accurately and completely. Qualify each customer using our company rental requirement guidelines. Provide customers assistance with directions, maps, local area information, appropriate service information, etc. Review rental parameters with all customers to ensure a complete understanding of our rates and service charges. Ensure that the return date and time on the rental agreement is accurate. Review all charges at the time of vehicle return. Prepare the Rental Agreement Folder with all required information. Answer the phones to assist customers in a friendly, helpful and prompt manner. Assist customers by effectively resolving all customer service issues. Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required.
Skills
Passion for customer service and attention to detail - Goes the extra mile Self-motivated to achieve and exceed targeted goals Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems. Ability to multi-task on these systems while engaging with the customer in person and/or over the phone. Proficiency in English Good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply Work in a fast-paced environment with a variety of tasks. Excellent organizational and time management skills Demonstrate professionalism and interpersonal skills Proven experience of working well within a team
100% customer focus, with proven experience within a customer facing environment
Additional Requirements
Work flexible shifts including weekends and holidays; and work overtime as required Work outdoors during all weather conditions Stand for long periods of time
$14 hourly Auto-Apply 44d ago
Customer Service Associate/ Keyholder
Cubesmart
Service associate job in Tallahassee, FL
At CubeSmart, our culture makes the difference. When we say it's what's inside that counts, we are saying "you count" Responsibilities What CubeSmart Self Storage offers: * Weekly Pay - Putting money in your pocket more often * Excellent Schedule - Most shifts end at 6:00 p.m. and Sundays off*
* Competitive Hourly Pay & Bonus
* Paid Time Off - Vacation, Sick, & Holidays
* Generous Health Benefits
* 401k Retirement Plan with Company Match
* Tuition Reimbursement
* Self-Storage Discounts
In your role at CubeSmart Self Storage, you will be required to manage and maintain your property. This includes skills in both customer service and property maintenance.
The Assistant Property Manager is responsible for….
Customer Service:
* Developing customer relationships by identifying self-storage needs and providing appropriate solutions while delivering a WOW! or 5-Star service.
* Interacting face to face with customers, providing excellent service, and building rapport.
* Meeting monthly sales goals and metrics.
* Walking the property to perform lock checks and showing units to customers.
* Working both independently and on a team renting self-storage spaces, selling store merchandise, managing the leasing process, accepting payments utilizing our Point-of-Sale System (POS), completing daily bank deposits, and making courtesy calls to customers regarding late payments.
Property Maintenance:
* Physical requirements include daily walks of the property, cleaning the units and the property, opening, and closing of the storage doors (up to 50 lbs.)
* Maintaining facility which includes mopping, sweeping, changing light bulbs, cleaning out storage units, and similar light activities.
* Keeping a clean and safe storage facility to ensure condition meets company guidelines (i.e., clean restrooms, landscaping, parking, and paving, fence, walls, doors)
You'll love working here because…
YOU WILL MAKE A DIFFERENCE - YOU WILL BELONG TO A TEAM - YOU WILL GROW WITH US
Qualifications
You'd be great in this role if you have…
* A positive and outgoing personality with a passion for helping people.
* Experience in delivering high quality customer service to a diverse customer market.
* Basic computer skills.
We also want you to know that...
* You must have the ability to work Saturdays.
* Valid driver's license and insurance with access to reliable transportation used during the workday.
* While performing the duties of this job, you will be frequently required to stand, sit, kneel, crouch, crawl, bend, climb or balance on a ladder.
* Some locations may require Sunday hours
We are an Equal Opportunity Employer, Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
$23k-31k yearly est. Auto-Apply 31d ago
Support Services Rep
Civicplus 4.0
Service associate job in Tallahassee, FL
Description Your ImpactThis is an in-office role based in our Tallahassee, Florida Office. As a Support Services representative, you will play a key role in maintaining the integrity and accessibility of legislative content and municipal documentation. Your responsibilities include managing the web posting of legislation online and creating, updating, and organizing the index within Municipal Codes. You will oversee the indexing inventory and maintain a well-structured filing system and library of official copies. In this role, you'll be expected to identify complex problems, analyze related information, and develop effective solutions. You will also review and edit content to align with company standards and strategic goals, ensuring optimal impact. During the layout or digital execution phases, you will proofread materials to guarantee the highest quality final production. Regular communication and status updates with the Supplement Team are essential to ensure alignment and progress. About CivicPlusAt CivicPlus, we strive to bring our company vision to life through innovation and collaboration. Supported by approachable leadership and transparent communication, we're empowered to make an impact on local government and the residents they serve. Grow your career alongside great people, where authenticity is welcome, successes are celebrated, and potential is nurtured. What We're Looking ForWe know that excellent candidates come from diverse backgrounds. Even if you don't meet 100% of the listed requirements, we encourage you to apply! Preferred Qualifications:
Associate degree or minimum two years' office professional office experience.
Excellent command of the English language.
Strong attention to detail.
Learn new subject matter quickly.
Proficient keyboarding skills.
Experience with Microsoft Office.
Compensation and Benefits
Estimated Salary Grade Range: $15.38 - $20.19 hourly
The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and is based on a 40-hour work week.
Benefits: Comprehensive health insurance, dental insurance, vision insurance, Flexible Time Off, 401(k) plan, and more.
Our Hiring Process
Introductory call with Talent Acquisition
Interview with the Hiring Manager
Panel Interview with CivicPlus team members, including an interview project activity
Offer
Note: The process may vary slightly depending on the role.
Additional Information
CivicPlus is currently unable to provide visa sponsorship for this position now or in the future. Applicants must be authorized to work in the US.
This position will remain open until February 16, 2026 at 3pm CST. We encourage you to apply as soon as possible, as applications will be reviewed on a rolling basis, and the posting may close earlier at the discretion of the Talent Acquisition team
Equal Opportunity CommitmentCivicPlus is proud to be an Equal Employment Opportunity employer. We celebrate and support diversity for the benefit of our employees, products, clients, and communities. Reasonable accommodations are available during the interview process.
$15.4-20.2 hourly Auto-Apply 6d ago
Client Service Representative
Corporation Service Co (AKA: CSC
Service associate job in Tallahassee, FL
Client Service Representative - Annual Reports Tallahassee, FL Monday - Friday, 9:00am-6:00pm Are you passionate about delivering exceptional service? Us too. We're hiring a Client Service Representative for our Annual Report Prep & File team. You'll work directly with our clients (other companies) and teams at CSC to provide solutions that help their business run smoother and smarter. Our client service professionals are empowered to solve customer inquiries and problems quickly and professionally. We provide the training, mentorship, and opportunities for growth. You bring the drive, energy, and commitment to provide world-class service. CSC is a place where you're encouraged and expected to be your best.
We're a company of helpful people teaming up to make a difference in global business and our local communities. Passionate about service quality, giving back to the community, and devoted to continuous improvement, CSC is the business behind business.
Some of the things you'll be doing:
* Build relationships with our clients to better understand their unique needs and concerns
* Research, analyze, review, and process legal documents
* Fulfill requests and answer questions for internal and external customers via phone or electronically
* Provide excellent client service to both internal and external clients
* Manage client portfolios and organize workflow to meet clients' time frames and demands
* Data entry of client information, electronic filing, and retrieval of documents
* Navigate between multiple databases quickly and accurately
* Recommend process improvements where applicable
* Maintain and grow existing client business by providing outstanding service and by recognizing and proactively offering appropriate services
What technical skills, experience, and qualifications do you need?
* At least 5 years of experience working in a business to business customer service or administrative capacity
* Energetic self-starter who thrives in a fast-paced, team-oriented environment
* Attention to detail and accuracy
* Strong research skills
* Strong prioritization and time-management skills
* Flexibility and agility, with the ability to multitask
* Problem-solving skills
* Strong computer skills and proficiency in MS Office, Word, and Excel
* Excellent verbal and written communication skills
* Salesforce experience a plus
Candidates for this position must be eligible to work without sponsorship. Time on-site or time zone may be necessary based on business need.
#LI-SL1 #CSCServiceCareers #CSCCustomerService
$23k-33k yearly est. 20d ago
Customer Service Associate
Variety Stores LLC
Service associate job in Quincy, FL
Job Description
As a Roses/Roses Express Customer ServiceAssociate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working Conditions
•
Retail store environment where extended periods of standing are required
•
Retail store stockroom environment subject to fluctuations in temperature
•
Frequent lifting and maneuvering of merchandise and displays.
•
Exposure to dust and extreme temperatures while unloading trailers.
•
Scheduled work hours may vary, to include evenings and weekends.
• Occasional use of ladders required.
$23k-31k yearly est. 15d ago
Customer Service Representative
Fyzical Therapy and Balance Centers 3.7
Service associate job in Tallahassee, FL
Job DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Tallahassee, FL, that is a perfect fit for you!
As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you.
This excellent opportunity will not last long! Apply for FYZICAL's Customer Service Representative job opening today!
Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in Tallahassee, FL!
We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.
Start down your exciting career path today by applying for our Customer Service Representative job opening!Responsibilities
Handle patient scheduling, appointments, multi-phone line
Gather new patient data; keep track of all patient referrals
Disseminate information to patients; act as a go-between for patients and physicians
Send and keep a log of all reports sent to doctors
Collect all payments; insurance verification
Collect/open mail; distribute mail to proper areas/people
Send benefits paperwork to billing companies
Handle all scheduling and ensuing communication
Answer phones, act as a patient liaison, answer any questions from potential or current patients
Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
Collect new patient intake information; track all clinic referrals
Fax reports to physicians; keep a log of incoming reports
Verify Insurance and track insurance-covered visits; take copayments
Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
Communicate with the office manager and clinicians about scheduling/patient arrival
Required Skills
High school diploma or equivalent
Valid driver's license and reliable transportation
Great communicator and multitasker, detail-oriented
Positive attitude, good work ethic, integrity and empathetic toward people that are in pain
H.S. graduate or GED certificate
Up-to-date DL and a dependable vehicle
Excellent at handling details, communicating and multitasking
Great demeanor, strong integrity and compassion
$23k-32k yearly est. 21d ago
Finance Service Representative
Catalis, Inc. 3.3
Service associate job in Tallahassee, FL
Who We Are
Catalis is a leading government Software as a Service (SaaS) and integrated payments provider, powering a wide range of government operations at the municipal, county, state, and federal levels. Our innovative solutions are designed to streamline processes, enhance efficiency, and improve the delivery of government services to the public. At Catalis, we are committed to leveraging technology to make government interactions simpler, faster, and more accessible.
The Opportunity
This role provides financial processing and account support for the Florida Prepaid College and 529 Savings Plans, ensuring that all transactions, correspondence, and account updates are handled accurately and in a timely manner. The position requires responding to customer and internal inquiries, tracking payment and refund records, and identifying any errors or inefficiencies in processing.
This is an onsite position working Monday through Friday, 8:00am to 5:00pm in our Tallahassee, FL office.
What You Will Do
Follow written procedures to accurately process financial transactions for the Florida Prepaid College Plan, including working exceptions, suspense, reapply payments, add/change ACH information, and add/change payroll contributions
Follow written procedures to accurately process financial correspondence including cancellations, school invoices, school transfer forms, refund requests, fee waiver requests, change of beneficiary/purchaser and plan/payment changes both accurately and timely
Initiate customer calls and emails and respond to inquiries accurately from both customers and other departments
Identify and report errors and inefficiencies which occur during processing
Adhere to all contractual requirements relating to processing of financial and written correspondence, payment processing, account maintenance
Use spreadsheets for recording payment histories, school invoice summaries, and refund summaries
Special projects and additional duties as assigned to ensure the daily and overall success of the company to meet our contractual requirements. This may involve assisting other departments as needed
Requirements
What You Will Need to Succeed
One or more years of previous accounting, customer service, or financial transaction experience; a relevant degree may be substituted for experience.
Ability to function in a work driven environment.
Attention to detail, time management skills, ability to multitask, intermediate math skills, solid understanding of basic accounting principles, oral and written communication skills, 10-key adding machine by touch, computer mouse and PC skills.
Word processing, intermediate spreadsheet application skills
Ability to understand and solve complicated financial transactions/reconciliations, keyboard dexterity (20 to 35 wpm), analytical, customer service orientation, judgement, and initiative.
What we Offer
A dynamic and supportive work environment in a mission driven organization
Competitive salary and benefits package, including health, dental, vision insurance
Paid Time Off (PTO)
HSA and FSA options
401(k) plan with matching contributions
Paid parental leave
ABLE matching contributions for the disability community
Employer paid short term and long-term disability insurance and group term life insurance
Financial and legal assistance through our EAP (Employee Assistance Program)
Opportunities for personal development and career advancement with free access to unlimited courses via Udemy
The chance to make a significant impact on the delivery of government services and the lives of citizens
EEO Statement
We are an equal opportunity employer and value diversity. We are committed to an inclusive environment for all. All candidates will be considered based on qualifications, merit, and business needs without regard to race, color, religion, national origin, age, non-qualifying mental or physical disability, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
$26k-35k yearly est. 8d ago
Financial Service Representative
Florida A&M University Federal Credit Union 4.2
Service associate job in Tallahassee, FL
As a Financial Service Representative, you will serve as the primary point of contact for our clients, providing them with comprehensive financial solutions and outstanding support. Your role will involve assisting customers with inquiries, educating them on our products, and helping them make informed financial decisions. You will play a crucial role in enhancing customer satisfaction and driving business growth.
Key Responsibilities:
- Member Service Engagement: Build and maintain strong relationships with the members by understanding their financial needs and providing personalized service.
- Product Knowledge: Demonstrate thorough knowledge of financial products and services, including accounts, loans, investments, and insurance.
- Account Management: Assist clients with account opening, maintenance, transaction processing, and resolving any account-related issues.
- Financial Guidance: Educate clients on various financial products and services, including benefits, risks, and eligibility requirements.
- Sales Support: Identify opportunities to recommend additional products and services that align with client needs and contribute to sales targets.
- Compliance: Ensure all transactions and processes comply with regulatory standards and company policies.
- Reporting: Maintain accurate records of client interactions, transactions, and inquiries in our CRM system.
- Team Collaboration: Work closely with colleagues and management to enhance service delivery and optimize client satisfaction.
Qualifications:
- Experience: Previous experience in a customer service or financial role is highly desirable.
- Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex financial concepts in a clear and concise manner.
- Problem-Solving: Strong analytical and problem-solving skills, with a customer-focused mindset.
- Technical Proficiency: Proficient in Microsoft Office Suite and financial software applications; experience with CRM systems is a plus.
- Regulatory Awareness: Basic understanding of financial industry regulations and compliance standards.- Interpersonal Skills: Ability to work effectively in a team environment while also being self-motivated and proactive.
WorkingConditions
-Primarily office-based with occasional participation in community events andtraining programs.
-Flexible schedule may include evenings or weekends to meet branch needs.
-Physical requirements include standing, sitting, and occasional lifting of upto 20 pounds.
Benefits:
-Competitive salary based on qualifications and experience.
-Comprehensive benefits package, including health insurance, retirement plans,and paid leave.
-Opportunities for professional growth through training and developmentprograms.
EqualOpportunity Employer
FloridaA & M University Federal Credit Union is committed to building a diverseand inclusive workplace. We encourage applications from individuals of allbackgrounds and are proud to be an equal opportunity employer.
$26k-30k yearly est. 60d+ ago
Member Service Specialist-7336
Youfit 3.4
Service associate job in Tallahassee, FL
Your purpose
As a Member Service Specialist (MSS) at YouFit Gyms, your role is to create an outstanding experience for every member and guest. You are the first point of contact, setting the tone with a welcoming attitude and top-tier customer service. Your primary focus is engaging with members,answering their questions, and ensuring smooth check-ins and transactions. In addition to assisting with memberships, you play a key role in supporting retention efforts and ensuring gym policies are upheld. Your ability to build strong connections and maintain a positive environment makes you an essential part of the YouFit team.
Compensation
At YouFit, we believe in rewarding our team members for their dedication and hard work. Our compensation structure is designed to recognize and incentivize performance while providing stability and growth opportunities within our organization. YouFit offers compensation packages that are competitive in the industry. These packages typically include base pay, along with opportunities for additional earnings through commissions and/or bonuses.
What You'll Do
Deliver exceptional customer service by greeting members, guests, and prospects warmly to create a welcoming environment.
Manage member check-ins by ensuring smooth entry, verifying account status, and addressing any alerts.
Answer phone calls and assist members by providing accurate information, assisting with inquiries, and directing calls as needed.
Handle account management and billing by assisting members with account updates, payment processing, and past-due balances.
Support retention efforts by engaging with members considering cancellations and offering solutions to retain them.
Process transactions and manage the cash drawer by handling retail purchases, guest passes, and payments while maintaining cash-handling accuracy.
Enforce gym policies and maintain standards by ensuring a safe and respectful environment by upholding club rules and guidelines.
Perform opening and closing duties by following established procedures to prepare the facility for members.
Assist with gym cleanliness by helping maintain a clean and organized front desk and facility as needed.
Create an engaging gym experience by welcoming prospects, understanding their fitness needs, introducing them to the facility, and guiding them through the membership options.
What We're Looking For
Must be at least 18 years of age.
Proficient in reading, speaking, and writing in English. Fluency in multiple languages is favored.
Availability to work flexible hours, including mornings, evenings, weekends, and holidays as needed.
Strong customer service skills with the ability to engage positively with members, guests, and prospects.
Ability to multitask and stay organized in a fast-paced environment.
Basic proficiency in handling transactions, balancing a cash drawer, and following cash-handling procedures.
Ability to enforce gym policies professionally and resolve member concerns effectively.
Basic computer skills for processing check-ins, updating accounts, and managing member interactions.
A team-oriented mindset with a proactive approach to problem-solving and service excellence.
Physical Demands
This is an active role requiring frequent bending, stooping, and lifting up to 50 pounds.
Get Fit, Get BeneFits: YouFit Gyms Offers More Than Just a Workout! Explore Your Employee Benefits
HERE
!
Have we proved
YOU
matter yet?
Apply Today!
YouFit Gyms provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.
$19k-26k yearly est. 6d ago
Financial Services Officer
First Commerce Credit Union 4.2
Service associate job in Tallahassee, FL
The primary purpose of this position is to assist First Commerce in fulfilling our Vision Empowering Generations, Transforming Communities. This is achieved through delivering Remarkable Member Service as defined by our Service Standards as well as building and maintaining strong member relationships through identification of member's financial needs and effectively recommending appropriate products and services to meet those needs.
The Financial Services Officer creates relationships with members and potential members to become financial partners for life. Originates consumer loans in accordance with established credit union lending policies. Responds to spoken and unspoken member needs and questions concerning all aspects of credit union loan products in person or by telephone. Continually promotes and cross-sells credit union products and services.
RESPONSIBILITIES:
* Drive sales and success through service. Ensure a positive member experience and achieve sales and referral goals through an expanded product set that includes banking, insurance and investment products
* Build a book of business by proactively seek ways to develop and expand relationships in order to contribute towards financial center and own success
* Maximize personal productivity by utilizing dedication and drive, insightful listening skills, attention to detail, and adaptability to achieve all levels of member, financial center and personal goals
* Experience continual opportunities to expand your financial acumen, sales expertise, interpersonal skills, and more
* Performs all duties of Member Service Representative
* Interviews loan applicants obtaining the required information, explaining loan options, interest rates, terms, and collateral requirements including ancillary products.
* Using credit approval guidelines, approves or denies and disburses loans by correctly applying and analyzing credit information while adhering to loan policy.
* Obtains all documentation required for loan, including requirements for approval.
* Responds in a consistently courteous and professional manner to inquiries from members and potential members including information related to pending loan requests, current loan rates, terms, and related information.
* Assists in servicing credit union loans by processing payoff requests, extensions, revolving credit advances, lien satisfactions, loan file correction and adjustments.
* Balances loan disbursements, transfers and other transactions including GL clearings with data processing totals each day.
* Continually increases subject matter and product knowledge to successfully explain, refer, originate and complete any product offered by the credit union
* Facilitates members' use of self-service solutions to enhance their experience and maintain financial center operating efficiency.
Other Responsibilities:
* Performs job duties in accordance with policies established by the Board of Directors under the rules and regulations set by the National Credit Union Administration, the State of Florida, and any applicable State laws for financial centers located in other States.
* Complies with Reg E, BSA, OFAC, and CIP requirements such as reporting suspicious or unusual activity to manager.
* Fully supports in actions and words First Commerce's Vision, Mission, Core Values, and Service Standards.
* Attends meetings timely and as required; reports to work as scheduled and adheres to First Commerce's dress code.
* Performs other duties as assigned.
REQUIREMENTS:
* Knowledge of credit union deposit and loan products and services to include mortgages as well as ability to promote and cross-sell.
* Superior communication and interpersonal skills in order to conduct consistently professional and productive interviews with loan applicants which may involve recommending alternatives when credit analysis reveals ineligibility for a loan.
* Ability to provide consistently courteous and positive member service.
* Must be able to work a flexible schedule Monday - Friday.
EDUCATION AND EXPERIENCE:
* A minimum of a high school diploma or equivalent.
* A minimum of 1+ years of full time or equivalent loan servicing, including processing or collections, or 1+ years of Financial Services Representative I
* New account experience involving cross-selling of products or 1+ years of loan origination experience may be substituted.
LOCATION FLEXIBILITY:
* This position may be based at any one of our Tallahassee financial center locations. Specific location details will be discussed during the hiring process.
$66k-100k yearly est. 12d ago
Support Services Rep
Civicplus Careers 4.0
Service associate job in Tallahassee, FL
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Description Your ImpactThis is an in-office role based in our Tallahassee, Florida Office. As a Support Services representative, you will play a key role in maintaining the integrity and accessibility of legislative content and municipal documentation. Your responsibilities include managing the web posting of legislation online and creating, updating, and organizing the index within Municipal Codes. You will oversee the indexing inventory and maintain a well-structured filing system and library of official copies. In this role, you'll be expected to identify complex problems, analyze related information, and develop effective solutions. You will also review and edit content to align with company standards and strategic goals, ensuring optimal impact. During the layout or digital execution phases, you will proofread materials to guarantee the highest quality final production. Regular communication and status updates with the Supplement Team are essential to ensure alignment and progress. About CivicPlusAt CivicPlus, we strive to bring our company vision to life through innovation and collaboration. Supported by approachable leadership and transparent communication, we're empowered to make an impact on local government and the residents they serve. Grow your career alongside great people, where authenticity is welcome, successes are celebrated, and potential is nurtured. What We're Looking ForWe know that excellent candidates come from diverse backgrounds. Even if you don't meet 100% of the listed requirements, we encourage you to apply! Preferred Qualifications: Associate degree or minimum two years' office professional office experience.Excellent command of the English language. Strong attention to detail. Learn new subject matter quickly. Proficient keyboarding skills. Experience with Microsoft Office. Compensation and BenefitsEstimated Salary Grade Range: $15.38 - $20.19 hourly The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and is based on a 40-hour work week. Benefits: Comprehensive health insurance, dental insurance, vision insurance, Flexible Time Off, 401(k) plan, and more. Our Hiring ProcessIntroductory call with Talent AcquisitionInterview with the Hiring ManagerPanel Interview with CivicPlus team members, including an interview project activity OfferNote: The process may vary slightly depending on the role. Additional Information CivicPlus is currently unable to provide visa sponsorship for this position now or in the future. Applicants must be authorized to work in the US. This position will remain open until February 16, 2026 at 3pm CST. We encourage you to apply as soon as possible, as applications will be reviewed on a rolling basis, and the posting may close earlier at the discretion of the Talent Acquisition team Equal Opportunity CommitmentCivicPlus is proud to be an Equal Employment Opportunity employer. We celebrate and support diversity for the benefit of our employees, products, clients, and communities. Reasonable accommodations are available during the interview process.
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How much does a service associate earn in Tallahassee, FL?
The average service associate in Tallahassee, FL earns between $21,000 and $58,000 annually. This compares to the national average service associate range of $23,000 to $63,000.
Average service associate salary in Tallahassee, FL
$35,000
What are the biggest employers of Service Associates in Tallahassee, FL?
The biggest employers of Service Associates in Tallahassee, FL are: