BPO Service Line "Hunting" Sales - IOA (Intelligent Operations and Automation)
Cognizant 4.6
Service coordinator job in San Francisco, CA
BPO Hunting Sales - Service Line Specialist - IOA (Intelligent Operations and Automation)
Level: Director
About the Role
We are seeking a seasoned Service Line Specialist to join our Intelligent Operations and Automation (IOA) business within the Communications, Media, and Technology (CMT) team. This individual contributor role is pivotal in driving growth and innovation in our BPO/Digital Operations segment.
The ideal candidate will possess 15-25 years of experience with a strong track record in consultative and empathetic selling, particularly within SaaS, online, and platform-based businesses. The role demands a dynamic professional who is well-networked within the technology and digital native industry and understands the culture and vibe of this fast-paced ecosystem.
While the candidate will own and manage existing client relationships, 50-70% of the focus will be on acquiring new logos and expanding our footprint. The ability to navigate complex internal and external stakeholder environments to close large multi-million dollar deals is essential.
Work model:
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role's business requirements, this position requires 3 days a week at the Client/Cognizant site mainly in the Bay Area / California / Washington area. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
In this role, you will:
· Drive portfolio growth and strategy development across performance metrics for the assigned portfolio.
· Provide thought leadership, leading the mind-share conversation across client leadership levels and internal senior management.
· Partner with industry bodies, analysts, and advisors to align Cognizant's strategic priorities for the industry segment and service offerings.
· Develop positive relationships with senior client executives and partner for mutual success.
· Drive outstanding client propositions, partnering with Solutions, Delivery, Process Excellence, and Automation teams. Lead end-to-end management of the account operations including account forecasting, budgeting, and overall P&L.
· Manage accountability against Measurable Revenue/Profit Growth within set timelines.
What you need to have to be considered:
· Solid knowledge of the technology industry, particularly with large tech platform companies.
· Experience leading an annual revenue scale of $20Mn+ and handling TCV of ~ $10-30Mn.
· Extensive experience in the scale operations domain, advising clients on strategic priorities including but not limited to optimum location strategy, business value proposition, engagement model transformations, and demonstrating industry standard methodologies.
· Relationships at senior levels within the relevant industry segments, especially in the Alphabet group companies.
· Exposure across operations service domains including Enterprise services, Digital customer experience, ML operations, and Content services.
· Minimum of 15-25 years of industry experience preferred with a minimum of the last 10+ years in the Digital native technical landscape.
· Knowledge of how matrix structures work across global markets.
· Strong analytical and consultative selling approach.
We're excited to meet go-getters who believe they can make an impact and share our mission. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
The annual base salary for this position is between $198,000 - $218,000. The specific salary is dependent on experience and other qualifications. This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.
Benefits:
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
· Medical/Dental/Vision/Life Insurance
· Paid holidays plus Paid Time Off
· 401(k) plan and contributions
· Long-term/Short-term Disability
· Paid Parental Leave
· Employee Stock Purchase Plan
$69k-88k yearly est. Auto-Apply 1d ago
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Head of Service Desk
Crusoe 4.1
Service coordinator job in San Francisco, CA
Crusoe's mission is to accelerate the abundance of energy and intelligence. We're crafting the engine that powers a world where people can create ambitiously with AI - without sacrificing scale, speed, or sustainability.
Be a part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that's setting the pace for responsible, transformative cloud infrastructure.
About the Role
Crusoe is seeking a Director to lead our fast growing IT Service Desk operations across all company locations, supporting diverse environments including manufacturing and data center sites. This role will oversee day‑to‑day IT support, act as the primary escalation point for complex issues, and drive continuous improvement in service delivery and customer satisfaction. We are looking for a leader with a maniacal focus on using technology and automation to scale support. The Director will lead a team of Service Desk professionals, collaborating closely with Systems Engineering, Security, and IT Operations to ensure seamless and reliable service.
What You'll Be Working On
Lead, manage, and mentor the Service Desk team; build a culture of excellence by hiring, growing, and developing talent through coaching, performance reviews, and clear career pathing.
Develop and execute a multi-year strategic roadmap for internal IT support, aligning technology, automation, and service delivery models with company growth.
Develop and manage the annual IT Service Desk budget, including forecasting for hardware, software, services, and staffing.
Lead procurement for end-user computing and own relationships with key technology vendors and internal Procurement stakeholders.
Oversee daily Service Desk operations, ensuring timely resolution of tickets and adherence to SLAs.
Partner with other IT and business teams to coordinate onboarding, offboarding, and provisioning activities.
Develop and manage the IT asset management lifecycle, from procurement to disposal.
Develop and maintain Service Desk documentation and knowledge bases.
Monitor key performance metrics, identify improvement opportunities, and implement process optimizations.
Lead and manage the IT technology buildouts for new office, manufacturing, and data center locations.
Travel up to 20% to company office locations as needed.
Qualifications
Bachelor's degree in Information Systems, Computer Science, or equivalent experience.
7+ years of IT support and operations experience, including 3+ years in a leadership role managing Service Desk or IT support teams.
Demonstrated ability to manage large-scale support operations, with a proven track record of measuring KPIs, managing continuous improvement, and using technology and automation to scale support.
Proven experience developing staff performance, with a passion for mentoring and growing talent within the team.
Proficiency in mac OS and Windows support, including command-line tools and native utilities.
Strong understanding of Active Directory, Cloud Identity Management, SSO, SAML 2.0, and MFA.
5+ years of experience managing MDM or RMM solutions.
Experience with SaaS management and IT asset tracking/lifecycle management.
Experience collaborating with cross‑functional teams on IT initiatives and infrastructure projects.
Ability to work in a hands‑on capacity while driving strategic initiatives.
Excellent written, oral, and interpersonal communication skills.
Previous experience in manufacturing environments preferred.
Certifications in OKTA, Google Workspace, CCNA, or MCP are a plus.
Ability to pass a background check.
Compensation Range
Compensation will be paid in the range of $180k - $225k + Bonus. Restricted Stock Units are also included in all offers. Compensation to be determined by the applicant's knowledge, education, and abilities, as well as internal equity and alignment with market data.
Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.
#J-18808-Ljbffr
$37k-50k yearly est. 5d ago
Program Coordinator
Leadstack Inc.
Service coordinator job in Stanford, CA
Program Coordinator.
● Oversee and/or perform duties associated with scheduling, organizing, and operating complex conferences, seminars, and events, including arranging with vendors for services, overseeing the production and distribution of materials, administering logistics, and managing events within budget.
● Compose and draft documents and correspondence for presentations, course handouts, grants, conferences, seminars, and reports; perform substantial research editing and fact checking. Create, maintain, modify, and/or ensure accuracy of content in various unit documents, displays, reports, brochures, social media, and/or websites.
● Oversee and/or process a variety of complex financial transactions; produce, monitor, and reconcile budget statements; research, identify, and resolve discrepancies. May assist with capital or special equipment requests and/or vendor selection.
● Responsible for leading the administrative functions of a program or unit.
Minimum Requirements:
Education & Experience: High school diploma or equivalent and six years of administrative experience, or combination of education and relevant experience.
Knowledge, Skills and Abilities:
● Advanced computer skills and demonstrated experience with office software and email applications.
● Proven success in following through and completing projects.
● Excellent organizational skills and attention to detail.
● Excellent verbal and written communication skills.
● Excellent customer service and interpersonal skills.
● Ability to prioritize, multi-task, and assign work to others.
● Ability to take initiative and ownership of projects.
● Ability to routinely and independently exercise sound judgment in making decisions.
Physical Requirements*
● Constantly perform desk-based computer tasks.
● Frequently sitting.
● Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 10 pounds.
● Rarely twist/bend/stoop/squat, kneel/crawl.
* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job.
San Jose, CA, USA
Full-time
Hybrid
Compensation: $27 - $33 - hourly
*Minimum 2 years customer service, telemarketing or sales experience(including admissions experience)
Company Description
As a leading healthcare education organization, Unitek Learning's family of schools helps thousands of students launch and accelerate their careers every year. As a rapidly growing and highly successful company, Unitek is also a great place to pursue a rewarding and challenging career. We offer a competitive salary, generous benefits, unlimited growth potential, and a collegiate work environment.
Job Description
We are looking for an Admissions Representative to join our team. This will be a HYBRID position. Some work will occur on campus and some work can be done remotely.
Under direct supervision, this position will recruit qualified students for the college's academic programs in a compliant, appropriate and professional manner. Provide basic information, routine guidance and assistance to potential students on matters related to enrollment and the admissions process. Evaluate and resolve student inquiries, issues, and problems, and ensure appropriate action is taken to the satisfaction of the student, Unitek College, and/or relevant regulatory agencies. Uphold enrollment standards by complying with related governmental regulations and standards of accreditation, and by enrolling only students who meet eligibility requirements as published in the college's catalog. Demonstrate positive attitude and motivation, concern for students, teamwork, excellent time management skills and the work ethic to follow-through on commitment to students and the organization. Use Company approved Admissions materials during telephone calls, interviews and enrollment process. Observe and adhere to all company polices and best practices. Exercise judgment within defined procedures and practices to determine appropriate course of action.
Building Relationships
Take inquiry calls from all potential students interested in knowing or receiving information about the programs-including entrance requirements, curricula and academic standards-and encourage qualified prospects to schedule an appointment for an interview
Return web inquiries and calls promptly to all potential students and give accurate information about the programs, including entrance requirements, curricula and academic standards
Make outbound phone calls to potential students that have expressed interest in attending the institution. Outbound calling efforts are a key component of this role
Participation in organized phone-a-thons and dialing campaigns according to company best practices is required and is an essential part of day-to-day activity
Initiate unsolicited leads and generate new business when not responding to outstanding inquiries or working with current prospective students
Follow up on all inquiries that fail to schedule or show for an interview
Follow up with interviews that did not progress in the enrollment process and dropped/cancelled students to resolve any issues or address concerns
Interviews
Schedule and conduct student interviews, wherein any reference to Financial Aid complies with the stated Company Policy
Utilize only approved company materials during the interview process, and conduct interviews according to the stated policies and process at all times
Meet with the potential students to explain the program offering and match the college's benefits and advantages to the student's needs. Discuss and advise suitable programs in accordance with the student's desires, qualifications and objectives
Make all efforts to ensure that admissions management meets with the potential student and is well informed about the student's motivations and concerns about attending the college
Mentoring and Guidance
Provide basic information and routine advice, guidance and assistance to students using established procedures and policies on available programs and eligibility requirements, including the application of policies, procedures and documentation regarding the admissions process
Serve as a liaison between student and campus, and make all necessary enrollment forms available and assist in completion as needed (including reviewing applications and related documentation for compliance, partnering with Finance to ensure a high level of customer service during the transition, and following up to ensure that financial aid packaging is complete)
Mentor and advise students to help them identify their unique skills and interests
Address any easily-resolved inquiries, questions, concerns or issues (may refer more difficult issues to a more experienced staff member),and ensure appropriate action is taken to the satisfaction of the student, Company, and/or regulatory agencies in compliance with policy, procedures and legal requirements
Administrative
Accurately account for all inquiries and the admissions activity associated with all Inquiries
Complete daily activity reports
Ensure that all pre-start paperwork is completed accurately and in a timely manner
Keep all required reports current and accurate, including information stored in the system
Attend and successfully complete all training for this position, as required at any time by the Company
Perform other duties as assigned by local leaders
Attend meetings as directed by supervisor
Pay Range: $25-$29/hr for entry level, depending on relevant experience in similar roles. For the RIGHT applicant, hourly compensation can go as high as $32/hr if there is prior admissions experience with for-profit educational institutions. This equates to aproxamitely $52,000 - $66,500 annualy, however, this IS an hourly position.
Qualifications
Minimum 2 years customer service, telemarketing or sales experience(including admissions experience)
Demonstrated ability to fulfill Company Key Behaviors
Excellent presentation skills
Bachelor's degree or equivalent experience required
Knowledge of Microsoft Office Suite: Word, Excel, Outlook
Ability to work assigned/flexible hours necessary to complete the job on a weekly basis
Additional Information
We Offer:
Medical, Dental and Vision starting the 1st of the month following 30 days of employment
2 Weeks' starting Vacation per year. Increasing based on years of service with company
12 paid Holidays and 2 Floating Holiday
Company Paid Life Insurance at 1x's your annual salary
Leadership development and training for career advancement
Tuition assistance and Forgiveness for you and your family up to 100% depending on the program
$52k-66.5k yearly 2d ago
Permit Coordinator
TRB and Associates, Inc.
Service coordinator job in San Ramon, CA
TRB and Associates is seeking an experienced and motivated Permit Coordinator to join our Building and Safety Group at our Home Office. The ideal candidate will have a minimum of two years of experience performing a variety of general office tasks.
This role is a great fit for someone who thrives in a fast-paced environment, is organized, detail-oriented, friendly, and looking to learn and grow within the municipal services field. Join a rapidly expanding building & safety consulting firm supporting jurisdictions throughout California.
Hiring Immediately!
Location: San Ramon, CA
Job Type: Full-time | In person
Essential job duties and responsibilities of the role include but not limited to:
Document Control
Review application and construction documents for completeness and compliance with requirements; route plans to appropriate staff for processing. Coordinate the plan checking process, monitoring, and assuring that all necessary documentation and reviews are completed.
Perform various administrative, reporting, billing, and accounts receivable tasks.
Be able to manage a wide range of duties in an effective manner, including timely plan processing and routing and coordinating with disciplined staff.
Perform data entry and coordinate routing of various permits and plans; use specialized database/permit tracking programs.
Greet and direct visitors to appropriate areas, screen phone calls, respond to inquiries, and provide relevant project-related information to appropriate parties.
Must be highly organized and possess the flexibility to adjust to changing workload volume.
Other
Must be able to lift heavy plans and specification documents on a regular basis (up to 25 lbs.).
Provide backup relief to other office support staff.
Run errands on an as-needed basis, usually within a 15-mile radius. This may include pickups and drop-offs at various jurisdictions.
Job Requirements:
One-year municipal experience
Proficient with Microsoft Suite (Outlook, Word, and Excel)
High School Diploma, GED
Must be highly organized, detail-oriented, and possess the flexibility to adjust to changing workload volume.
Must have a valid driver's license.
Must have reliable transportation to run errands.
Desired Skills:
ICC Permit Technician Certification, preferred.
Must possess excellent communication and customer service skills.
Use consistent sound judgment and discretion.
TRB and Associates, Inc. offers a collaborative work environment, comprehensive compensation, and benefits package, 401(k) plan, holidays and paid time off for full-time employment.
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Professional development assistance
Referral program
Retirement plan
Tuition reimbursement
Vision insurance
You can also send a resume and cover letter to TRB and Associates via email at ****************
**Notice to Recruiters:**
Recruitment services and unsolicited job offers are not currently required. Thank you for understanding and adhering to this preference!
$43k-73k yearly est. 4d ago
Admissions Advisor
Distro
Service coordinator job in Concord, CA
Job DescriptionThe Admissions Advisor [AA] is considered both a career counselor and initial assessor of student appropriateness for Gurnick Academy programs. The AA is ultimately the primary screen for student acceptance through using a combination of tools including interviewing, initial competency test scores, review of experience, and review of prior academic requirements. The AA will ultimately require the knowledge of each program at their campus and be prepared to offer counsel to prospective students on both the viability of the program for the student and ensuring the students stated goals are in alignment with the career opportunities presented by the program the student is interested in. In the advisory role, the AA will monitor students enrolled during the pre-requisite course and the first 30 days of the program to help support the student through the transition process and if necessary revisit the initial goals and personal situation of the student.
Review and call all web inquiries and call-ins Set appointments and tours with prospective students Interview candidates to understand - motive, appropriateness of program for their career objectives, personal ability to manage the program and their existing life circumstances Educate candidates on the nature of the program and its academic demands Clearly communicate program requirements, academic requirements, and documentation needs Providing results to candidates one on one for feedback and coaching Complete application form with students Update pipeline status of candidates as they move through from introduction/information to enrollment stages of the admissions process Prepare student enrollment report for discussion at weekly campus meeting Attend weekly staff meetings as directed by the Campus DirectorParticipate in community functions and career days Participate in campus graduation ceremonies (see graduation procedure) Actively seek out and participate in, ongoing admissions best practices Assigned duties as required by their direct manager
#NL
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$63k-122k yearly est. 5d ago
Client Care Coordinator- San Francisco, CA
Marina Harbor Detox, LLC
Service coordinator job in San Francisco, CA
Join our dynamic team at Quadrant Health Group! Marina Harbor Detox, LLC a proud member of the Quadrant Health Group, is seeking passionate and skilled Client Care Coordinators to join our growing team in San Francisco, CA. As a Client Care Coordinator with a nursing focus, you will play a crucial role in ensuring the well-being and satisfaction of our clients.
What You'll Do:
The Client Care Coordinator is responsible for the nursing assessment and medication monitoring. This position reports to the Client Care Supervisor.
Major Tasks, Duties and Responsibilities of a Skilled Medical Coordinator/ Client Care Coordinator:
Client Care & Health Monitoring
Conduct nursing assessments upon client admission and complete intake consents.
Perform ongoing health assessments, including vital signs and behavioral observations.
Monitor and document client health status, ensuring accurate and thorough reporting.
Conduct COWS and CIWA assessments as required during detox and throughout treatment.
Medication Management & Documentation
Oversee self-administration of medication and ensure proper documentation.
Monitor medication compliance, conducting counts at least three times per week.
Maintain accurate Centrally Stored Medication Logs both in hardcopy and EMR.
Accept and transcribe physician phone orders, ensuring accuracy and compliance.
Communicate directly with pharmacies and physicians regarding medication orders.
Ensure proper medication destruction and disposal as needed.
Testing & Reporting
Collect and supervise urinalysis (U/A) and blood alcohol concentration (BAC) samples, ensuring accurate reporting and disposal.
Perform and document routine tuberculosis (TB) tests as required.
Conduct audits of nursing documentation and ensure compliance with policies and procedures.
Provide detailed shift reports to maintain continuity of care.
Facility & Safety Oversight
Perform patient rounds every 30 minutes to ensure client safety.
Monitor and itemize OTC medications and medical supplies, notifying management when reordering is necessary.
Maintain cleanliness and organization of medical stations and common facility areas.
Assist with household upkeep, including laundry, bathroom restocking, and food handling, ensuring a clean and safe environment for all clients.
Collaboration & Compliance
Work closely with interdisciplinary teams, including clinical staff and management, to ensure high standards of care.
Notify prescribers and management of any behavioral or health status changes.
Assist with pharmacy, medical store, and facility supply runs as needed.
Maintain compliance with all applicable regulations and ethical standards.
Participate in team meetings and training sessions as needed.
What You'll Bring:
Skills, Knowledge and Competencies for Medical Coordinator/ Client Care Coordinator:
Strong knowledge of nursing principles, medication administration, and detox protocols.
Ability to conduct and interpret COWS and CIWA assessments for substance withdrawal.
Understanding of state and federal healthcare regulations, especially in a residential treatment setting.
Knowledge of infection control protocols, HIPAA, and patient confidentiality requirements.
Excellent communication and interpersonal skills to interact with clients, families, and healthcare providers.
Fully understands and maintains policies regarding professional ethics, including appropriate boundaries and patient confidentiality.
Proficiency in basic computer skills and electronic health records (EHR) systems.
Ability to work effectively in a fast-paced environment.
Ability to communicate and collaborate effectively with co-workers, clinical staff, and administration to deliver high-quality care.
Strong attention to detail and ability to work in a fast-paced environment.
Skilled Medical Coordinator/ Client Care Coordinator Qualifications:
LVN, CCMA, EMT, or CNA certification/license (required based on role).
SUDRC or RADTI certification required (can be obtained after hire).
Minimum 6 months of experience in a detox, behavioral health, or residential treatment setting (preferred).
CPR/BLS certification (required or must be obtained before hire).
Experience with COWS and CIWA assessments (preferred but not required).
Experience in handling and monitoring medications, including controlled substances.
Previous experience in a clinical or healthcare setting preferred.
Current CPR and First Aid Certification.
Successful completion of Pre-Employment Requirements including, a criminal background clearance, drug testing, and health screening, is mandatory prior to employment.
Why Join Quadrant Health Group?
Competitive salary commensurate with experience.
Comprehensive benefits package, including medical, dental, and vision insurance.
Paid time off, sick time and holidays.
Opportunities for professional development and growth.
A supportive and collaborative work environment.
A chance to make a meaningful impact on the lives of our clients.
Compensation & Licensing Requirements:
$26 - $29 per hour For CCMA, EMT, or CNA with valid certification/license (Must obtain SUDRC or RADTI certification)
$29 per hour For candidates with over 6 months of detox or supervisory experience
$35 per hour For Licensed Vocational Nurses (LVNs)
#HP
Compensation details: 26-35 Hourly Wage
PIc0586f5deddf-31181-38258578
$26-29 hourly 7d ago
Health Nutrition Coordinator
Mexican American Opportunity Foundation 3.8
Service coordinator job in Richmond, CA
Title: Health Nutrition Coordinator
Department: MAOF Head Start/Early Head Start (Contra Costa County)
Salary: $75,000.00 - $77,924.00 annually
Status: Full Time, Exempt
Under general supervision, plans, coordinates and oversees the implementation of the health services of the MAOF Early Head Start Program. The Health Coordinator is responsible for developing memoranda of understanding with community organization that provides health, nutrition, oral health services to families and children participating in the Early Head Start Program.
GENERAL RESPONSIBILITIES AND SPECIFIC DUTIES
Responsible for updating and/or developing service area plans, policies procedures, forms, monitoring tools and reports, in collaboration with the Early Head Start Management team, parent, health services advisory committee for the health, nutrition, and oral health using program data and the results from the community needs assessment.
Ensures services are delivered with strict adherence to the organization's health, nutrition, and program policies, and procedures.
Works as part of the integrated management team. Responsible for ensuring coordination and delivery of quality, comprehensive services in accordance with the agency's established timelines and in compliance with the Head Start Program Performance Standards
Implements Level 2 and 3 of the ongoing monitoring policies and procedures for nutrition, oral health, and health. This includes and is not limited to oversight and monitoring to ensure child's health screening, follow up on any child needs identified, including health needs are met in a timely manner.
Ensures the prompt identification, assessment and development of individual health plans that respond to the children's diagnosed or suspected health and nutritional needs.
Produces reports regarding health services, oral health and nutrition services. Conducts data analysis and submits recommendations to improve the quality and consistency of innovative practices to the EHS CCP Program Manager.
As assigned, will participate in the development and negotiation of interagency agreements and contracts with local providers
Plans pre-service, in-service trainings, workshops, and education sessions for staff, family child care providers and parents on health and nutrition. Coordinates participation in community outreach and community events related to health and nutrition.
Attends the child study teams and multi-disciplinary teams. Works with the program coordinators, teachers and Family Child Care Providers to develop effective, individualized child care plans, interventions and follow-up where/as needed.
Responsible for identifying and recruiting community professionals that will form the Head Services Advisory Committee (HSAC). Plans effective agendas and sharing of knowledge and resources for the HSAC meetings in coordination with the Education/Mental Health/Disabilities Coordinator, the ERSEA/PFCE Coordinator and the EHS CCP Program Manager.
Monitors the work and provides guidance to the Licensed Vocational Nurse to ensure all children have access to medical and dental homes, are on the schedule of well-child care as outlined on the State's EPSDT guidelines and are up to date on all required immunizations.
Trains to, and monitors for implementation of the agency's selected parenting curriculum.
Plans and coordinate Health and safety inspections to ensure adherence to the agency's policies and procedures related to health services such as medication, first aid, child accidents, toileting, tooth brushing and universal precautions.
Ensures staff and family child care providers adhere to the agency's confidentiality polices and procedures
SUPERVISION
Establishes formal and effective lines of communication between all Family Services, Home Visitors and Health staff with Family Child Care Providers and other program staff in order to facilitate coordination and efficient flow of communication and the effective delivery of high-quality services to children and families.
Interviews and recommends hiring of licensed vocational nurse in accordance with MAOF's hiring policies and procedures.
Oversees compliance with the contract deliverables for the contracted Registered Nurse and Registered Dietician, who provide and/or support Health and nutrition services.
KNOWLEDGE AND SKILLS REQUIRED
Bachelor of Science degree in public health, child health, maternal health, Health Science, Social Work, or related field. A licensed Vocational Nurse with experience in Head Start is acceptable.
Three years of experience in the Health Field or Coordinator in Head Start.
English/Spanish speaking preferred.
HEALTH REQUIREMENTS
Must meet State health requirements including obtaining a physical examination at the time of employment; and give proof of T.B. clearance prior to employment (dated within six months before employment) and renew this every 4 year.
SPECIAL REQUIREMENTS
Must be willing to complete background checks including a criminal, FBI, DOJ, National Sex Offender Registry and CACI checks
Must have the use of an automobile and must possess a valid California driver's license and adequate automobile insurance coverage or have available private transportation.
Physical Requirements:
While performing duties of this position, the employee is frequently required to sit, stand and walk; to use both hands to handle or feel objects and supplies and materials necessary to fulfill the demands of the job. To talk or hear when working with peers, teachers, parents, children, internal departments and/or members of the community on the telephone or in person. Frequently required to reach with hands and arms when accessing reference materials. Frequently required lift and/or move up to 40 pounds. Specific vision abilities required by the job includes close vision and distance vision. While performing the duties of this position, the employee works in a normal office environment where the noise level is usually moderate. The employee is required to drive to fulfill the duties of this position. To carry out this job, an individual must be able to perform all essential duties satisfactorily.
Work Environment:
The work environment characteristics are representative of those an employee encounters while performing the essential functions of this job. This job also operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines
MAOF Sponsored Benefits:
At MAOF, we are committed to supporting the overall well-being of our employees. We are proud to offer a comprehensive package of benefits and perks for full-time employees, with select benefits also available to part-time employees.
Personal Time Off (PTO) - (Vacation/personal days or sick time).
Paid Sick Time - 48 hours.
Paid Holidays per Calendar Year - 12 paid holidays.
Bereavement Leave - 5 paid days.
Jury Duty - 5 paid days.
Medical, dental, and vision insurance Paid 100% by MAOF.
403(b) Retirement Plan - 5% employer match - 100% vested.
Basic Life and Accidental Insurance.
Pet Insurance.
Supplemental life insurance.
Professional development opportunities.
Employee Assistance (EAP) - For team members and dependents; counseling, legal assistance, financial planning, identity theft, etc.
Supplemental Cancer, Disability, and Accident plans.
Employee referral bonus (referring employee earns $500 for each new hire who completes 90 days).
Discounts for AT&T wireless, movie tickets, amusement parks, and much more.
Public Service Loan Forgiveness.
Credit Union Membership
$75k-77.9k yearly 60d+ ago
Admission Advisor
Primrose School
Service coordinator job in San Ramon, CA
Benefits: * Dental insurance * Health insurance * Paid time off * Vision insurance The Admissions Advisor serves as the first point of contact for prospective families and plays a critical role in driving enrollment growth. This position combines sales, marketing, admissions, and customer service responsibilities to ensure a positive and engaging experience for families from initial inquiry through enrollment.
Key Responsibilities
Admissions & Enrollment
* Manage all incoming inquiries (phone, email, web, and walk-ins) and guide families through the admissions process
* Schedule and conduct school tours, highlighting programs, curriculum, and unique value propositions
* Maintain accurate records of prospective families and enrollment status
* Assist families with enrollment paperwork, waitlists, and tuition information
* Follow up consistently with prospective families to convert leads into enrollments
Sales & Revenue Growth
* Actively promote school programs and services to meet or exceed enrollment goals
* Utilize consultative sales techniques to identify family needs and recommend appropriate programs
* Track leads, tour conversions, and enrollment metrics
* Participate in enrollment forecasting and capacity planning
Marketing & Community Outreach
* Support marketing initiatives to increase brand awareness and lead generation
* Represent the school at community events, open houses, and outreach activities
* Build and maintain relationships with local businesses, realtors, and community partners
* Assist with social media, events, and promotional campaigns as needed
Customer Service & Family Experience
* Deliver exceptional customer service to prospective and current families
* Address questions, concerns, and objections professionally and promptly
* Foster strong relationships with families to support retention and referrals
* Collaborate with leadership and staff to ensure a seamless onboarding experience
Administrative & Team Support
* Maintain CRM systems, inquiry logs, and enrollment reports
* Collaborate with directors, teachers, and corporate partners
* Ensure compliance with school policies, procedures, and licensing requirements
Qualifications
* Associate or Bachelor's degree required
* 2+ years of experience in admissions, sales, marketing, and customer service
* Strong interpersonal, communication, and presentation skills
* Goal-oriented with a proven ability to meet or exceed sales targets
* Proficiency in CRM systems, Microsoft Office, and/or enrollment software
* Ability to multitask, prioritize, and work in a fast-paced environment Skills
* Experience in early childhood education, private school admissions, or related fields
* Knowledge of lead management, marketing funnels, and sales follow-up strategies
* Event planning and community outreach experience
* On-site school setting with frequent interaction with families
* Some evening or weekend events may be required
$63k-122k yearly est. 16d ago
Admission Advisor
Primrose School of San Ramon
Service coordinator job in San Ramon, CA
Job DescriptionBenefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
The Admissions Advisor serves as the first point of contact for prospective families and plays a critical role in driving enrollment growth. This position combines sales, marketing, admissions, and customer service responsibilities to ensure a positive and engaging experience for families from initial inquiry through enrollment.
Key Responsibilities
Admissions & Enrollment
Manage all incoming inquiries (phone, email, web, and walk-ins) and guide families through the admissions process
Schedule and conduct school tours, highlighting programs, curriculum, and unique value propositions
Maintain accurate records of prospective families and enrollment status
Assist families with enrollment paperwork, waitlists, and tuition information
Follow up consistently with prospective families to convert leads into enrollments
Sales & Revenue Growth
Actively promote school programs and services to meet or exceed enrollment goals
Utilize consultative sales techniques to identify family needs and recommend appropriate programs
Track leads, tour conversions, and enrollment metrics
Participate in enrollment forecasting and capacity planning
Marketing & Community Outreach
Support marketing initiatives to increase brand awareness and lead generation
Represent the school at community events, open houses, and outreach activities
Build and maintain relationships with local businesses, realtors, and community partners
Assist with social media, events, and promotional campaigns as needed
Customer Service & Family Experience
Deliver exceptional customer service to prospective and current families
Address questions, concerns, and objections professionally and promptly
Foster strong relationships with families to support retention and referrals
Collaborate with leadership and staff to ensure a seamless onboarding experience
Administrative & Team Support
Maintain CRM systems, inquiry logs, and enrollment reports
Collaborate with directors, teachers, and corporate partners
Ensure compliance with school policies, procedures, and licensing requirements
Qualifications
Associate or Bachelors degree required
2+ years of experience in admissions, sales, marketing, and customer service
Strong interpersonal, communication, and presentation skills
Goal-oriented with a proven ability to meet or exceed sales targets
Proficiency in CRM systems, Microsoft Office, and/or enrollment software
Ability to multitask, prioritize, and work in a fast-paced environment Skills
Experience in early childhood education, private school admissions, or related fields
Knowledge of lead management, marketing funnels, and sales follow-up strategies
Event planning and community outreach experience
On-site school setting with frequent interaction with families
Some evening or weekend events may be required
$63k-122k yearly est. 15d ago
Community Management Coordinator
Kinder's 4.1
Service coordinator job in Walnut Creek, CA
BUILT ON FLAVOR. FUELED BY PEOPLE.
What's it like to work at Kinder's? Well, there's a lot of snacking and geeking out over what we all cooked over the weekend. Beyond that, there's also plenty of hard work. Because we don't just like flavor, we're obsessed with it.
With over 100 products sold nationwide, we're now a top-five brand in multiple flavor categories at Costco, Walmart, Whole Foods, and more. We're not your typical CPG company. Privately held and founder-led, we like to think of ourselves as a pirate ship in a sea of cruise ships. Our crew is adventurous and fearless. We chart our own course and chase big ideas to make food unforgettable.
As we expand globally and approach $1 billion in revenue, we need more smart-and-scrappy, flavor-obsessed people to come aboard. If you're looking for a place where you can see the real impact of your work... this is it! Every day, you'll be part of a journey to add flavor to millions of meals and lives.
Position Overview:
We're looking for a Community Manager who loves connecting with people and knows how to build genuine relationships. In this role, you'll help foster and facilitate community engagement across Kinder's social platforms-delivering thoughtful customer care, managing end-to-end product seeding efforts, capturing valuable insights through social listening, and supporting the consistent execution of content posting across channels. If you're someone who thrives in conversation, keeps things organized, and enjoys making people feel seen and appreciated, we'd love to have you on the team.
Key Responsibilities:
Community Care & Engagement
Manage daily (7 days a week) community interactions across all social platforms-reposting UGC, replying to comments, and answering DMs.
Build and nurture relationships with long-time brand advocates while strategically engaging new influencers to expand community reach.
Monitor community sentiment and flag recurring feedback or product concerns to relevant teams.
Partner with our Consumer Love team to respond to customer inquiries with empathy, clarity, and a voice that reflects the Kinder's brand.
While not required, a love for cooking is a plus-it helps in connecting with and understanding our food-loving community.
Manage Product Seeding Program
Project manage gifting campaigns from start to finish, ensuring timely execution.
Research and recommend influencers for gifting opportunities.
Maintain and routinely update the influencer and shipping databases.
Collaborate with our Creative Team to develop gifting materials, ensuring alignment with broader marketing initiatives.
Oversee product closet inventory, manage orders, and ensure all boxes are packed and shipped on time.
Assist in compiling results and insights to evaluate campaign performance and identify future opportunities.
Social Listening & Insights
Support the collection and analysis of social listening data to uncover community trends, pain points, and emerging opportunities.
Share actionable insights regularly to guide content planning, strengthen engagement strategies, and support community growth.
Assist in tracking key performance indicators (KPIs) related to sentiment, engagement, and product seeding.
Content Posting & Calendar Management
Support the day-to-day publishing of social content across platforms including Instagram, TikTok, Facebook, and more.
Help maintain and update the content calendar to ensure consistent scheduling, alignment with marketing priorities, and real-time responsiveness.
Qualifications:
Strong knowledge of social media platforms (Instagram, TikTok, Facebook, YouTube, Pinterest).
Exceptional written and verbal communication skills with a customer-first mindset.
Ability to manage multiple tasks and projects simultaneously while maintaining attention to detail.
Analytical thinker with the ability to interpret data and inform decisions.
Adaptable, proactive, and energized by fast-paced, collaborative work.
Team-oriented with a passion for people and relationship-building-both internally and externally.
Comfortable leading or supporting as needed; eager to learn, grow, and contribute creative solutions.
Must be available during peak periods, including weekends and holidays, to ensure we support our community when it matters most. We are committed to delivering top-tier care through consistent, daily responsiveness.
Things About the Way We Work:
No two days here are the same.
We try to be good team members and good communicators, but we don't live by hierarchy and structure - everyone is a difference maker here.
We make a lot of decisions in the face of incomplete information - our team embrace ambiguity and tries to make good decisions fast rather than great decisions slow.
We believe our job is to take smart risk, not to eliminate risk.
We believe in growing our skills and becoming a better company with more managerial expertise, but we are an entrepreneurial company at heart.
We aren't trying to be average - we want to do exceptional things and we are willing to work hard to achieve them.
Location & Travel:
The position will be based out of our 70,000 sq. foot office in Walnut Creek, CA. We strongly believe in the power of culture and community and have a hybrid work structure with 4 days in the office on a weekly basis to encourage collaboration and personal connections that will allow us to better serve our customers and consumer and to have more fun. We have 1 flex day per week with employees having the opportunity to choose to be either in the office or to work from home based on what makes most sense for them.
Pay Transparency
The expected starting salary range for this role is $100,000- $105,000 per year. We may ultimately pay more or less than the posted range based on the location of the role. The amount a particular employee will earn within the salary range will be based on factors such as relevant education, qualifications, performance and business needs.
SEASONED FOR SUCCESS:
No two days here are the same.
We try to be good team members and good communicators, but we don't live by hierarchy and structure - everyone is a difference maker here.
We make a lot of decisions in the face of incomplete information - our team embraces ambiguity and tries to make good decisions fast rather than great decisions slow.
We believe our job is to take smart risk, not to eliminate risk.
We believe in growing our skills and becoming a better company with more managerial expertise, but we are an entrepreneurial company at heart.
We aren't trying to be average - we want to do exceptional things, and we are willing to work hard to achieve them.
BENEFITS THAT BRING MORE TO THE TABLE:
We offer a range of total rewards that may include paid time off, 401k, bonus / incentive eligibility, equity grants, competitive health benefits, and other family-friendly benefits, including parental leave. Kinder's benefits vary based on eligibility and can be reviewed in more detail during the interview process.
OUR RECIPE FOR BALANCE:
We believe great culture starts with people. We're a people-first company built on connection, collaboration, and balance. Most of our work happens in the office to spark creativity and community, but we also offer flexibility so team members have the autonomy to work outside the office when needed to support their work-life balance and personal commitments.
WHERE EVERY INGREDIENT MATTERS:
Kinder's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need any accommodation during the application process or to perform these job requirements, please reach out to us at *******************
$100k-105k yearly Auto-Apply 43d ago
Student Success and Services Coordinator
California State University System 4.2
Service coordinator job in San Jose, CA
Reporting to the Senior Director of Resources and Operations and receiving work lead direction from the Associate Dean of the College of Information, Data and Society (IDS), the Student Success & ServicesCoordinator provides comprehensive program administration, academic advising, and student success services for a diverse body of applicants and enrolled students. The incumbent plans, conducts, and interprets qualitative and quantitative analyses (e.g., retention, persistence, time-to-degree, and survey data) to support recruitment, student success, accreditation needs, and program planning; recommends policy and procedural improvements; and coordinates and evaluates projects and services designed to enhance student experience and outcomes. Serving as a primary liaison among College leadership, departments, and University offices (e.g., Graduate Admissions and Program Evaluation, Registrar), the incumbent exercises considerable judgment and discretion to triage student issues, ensure timely resolution, and facilitate critical information exchange.
Key Responsibilities
* Investigates and prioritizes incoming student queries; researches solutions and recommends appropriate courses of action, referrals, and responses
* Provides academic advising and guidance, including review of student background and documentation to determine eligibility for campus services; anticipates student problems and addresses them proactively
* Coordinatesservices for applicants and students (e.g., graduation processing, grade petitions, program documentation) and maintains advising resources
* Collects, analyzes, and reports on student success metrics (retention, persistence, time-to-degree), drawing conclusions and making recommendations to achieve programmatic goals
* Gathers, analyzes, and presents exit/alumni survey findings and other trend data for faculty and administrators; prepares complex reports for accreditation reviews and program planning reviews
* Leads the development, management, analysis, and reporting on advising centers and online advising
* Develops and manages systems and materials to ensure productive and efficient services for globally distributed students; contributes to recruitment and marketing initiatives
Knowledge, Skills & Abilities
* Ability to communicate with constituents in a professional and respectful manner; excellent customer service and public relations skills with a wide and diverse spectrum of people in online and in-person settings
* Knowledge and ability to research, collect, compile, organize, analyze, interpret, and evaluate data; skill in preparing clear written reports and presentations based on data
* Expertise in investigating and analyzing problems with broad administrative impact; ability to anticipate issues and address them proactively; ability to suggest courses of action that resolve issues and promote collegial relationships
* Skill in the research, development, implementation, and evaluation of policies, programs, procedures, and advising resources (including online tools and workshops)
* Ability to take initiative and independently plan, organize, coordinate, and perform work in situations with numerous and diverse demands; handle multiple priorities; organize and plan work and projects; train others and provide lead work direction
* Ability to maintain confidentiality and appropriately handle sensitive communications with students, employees, applicants, and external agencies
Required Qualifications
* Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related and three years of progressively responsible professional student services work experience. Three years of progressively responsible professional student services work experience.
* A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience.
* A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling
Preferred Qualifications
* A master's degree in Counseling, Clinical Psychology, Social Work
* 5 years of progressively responsible experience providing academic advising, student success, or student support services in a college or university setting
* 3 years of experience planning, coordinating, and delivering student engagement activities such as workshops, webinars, orientations, or open houses
* At least 2 years of experience using data analysis and reporting tools such as Microsoft Excel, Google Sheets, Tableau, or similar systems to compile and interpret student data.
Compensation
Classification: Student Services Professional III
Anticipated Hiring Range: $5,700/month - $6,200/month
CSU Salary Range: $5,540/month - $7,893/month
San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.
Application Procedure
Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:
* Resume
* Letter of Interest
All applicants must apply within the specified application period: January 12, 2025, through January 4, 2026. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.
Contact Information
University Personnel
*************
************
CSU Vaccination Policy
The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at ****************************************************** and questions may be sent to *************.
Additional Information
Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.
The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.
SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS)
All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity.
Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification:
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at **************************************************************** The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at ************ or by email at ************************.
Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at ******************************************************************* The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at ************ or by email at **********************.
Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director.
Equal Employment Statement
San José State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San José State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self-disclose. San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
Advertised: Dec 12 2025 Pacific Standard Time
Applications close:
$5.5k-7.9k monthly Easy Apply 31d ago
Health Services Coordinator
MBK Real Estate 4.2
Service coordinator job in Novato, CA
At MBK Senior Living, we're committed to putting people first - our residents
and
team members. Exceeding expectations and enriching lives drives our day-to-day. And it's all powered by Yoi Shigoto, a Japanese concept that translates to "good, quality work." It's more than a mantra. It's part of our company-wide commitment to build trust, set high standards, and develop potential in ourselves and others!
Whether you're looking for a flexible, part-time job or the pathway to a lasting career, you'll find it here at MBK Senior Living-and a whole lot more! When you join the MBK Senior Living team, you'll enjoy:
-Impacting lives and building lasting relationships
-Executing exceptional signature programs in dining, fitness, wellness, and care
-A supportive community team that encourages personal and professional growth and celebrates your
success
-A fun-filled, energetic environment that's centered in hospitality and high-quality service
-Competitive salaries
-Professional development, training, and personal coaching through our Mentor, Buddy, and Executive
Director in Training Programs
-Education loan assistance & scholarships
-Financial and legal services
-Team Member discounts
-Health and Wellness resources
Full-time benefits include:
-Rich benefits package including Medical, Dental, Vision and 401k matching up to 4%
-Childcare and eldercare assistance
-Flexible spending accounts
If you're looking for a place where you can make an impact, find purpose and joy, and receive the training, tools, and support to reach your career goals - look no further, apply today!
Job Description
Our stunning community at The Bluffs at Hamilton Hill is seeking a Health ServicesCoordinator to join our team of senior living heroes!
Shift: Fri, Sat, Sun 9:00am-5:30pm
Job Summary:
The Health ServicesCoordinator serves on the health services team supporting the overall operations of the department through a variety of administrative and clinical functions as directed by the Director of Health Services (DHS). The Health ServicesCoordinator preserves dignity and promotes independence for each resident while providing care and services according to each individual service plan and in accordance with MBK policy and procedure.
Duties & Responsibilities:
Conduct and coordinate assessments / evaluations of potential residents and make recommendations for admission in accordance with current rules, regulations, and community policies and procedures that govern resident assessment.
Draft initial individualized Service Plans and update as needed.
Review service plans with responsible parties and Executive Director as requested by DHS.
Ensure continuity of the assisted living residents' total care regimen.
Under the direction of the DHS, provide training and education as needed on a range of essential topics including competent medication delivery, acceptable treatments, safety protocols, emergency procedures, accurate record, and state requirements to provide the best possible resident care.
Perform all assigned duties accurately and timely including required documentation.
Serve as a medication technician, if needed.
Provide coverage of job duties within the department during absences, either through assistance in finding coverage, or personal completion of duties.
Check vital signs as directed and look for signs that health is deteriorating or improving.
Perform basic nursing functions such as treatments, medication delivery and managing resident emergencies ensuring residents are comfortable, well-fed, and hydrated.
Maintain adequate inventory of resident care supplies and demonstrate a commitment to minimizing waste of supplies and equipment.
Coordinate prescription orders with doctors' offices and manage pharmacy delivery of medications including oversight of the central storage, tracking and delivery of medications, and ensuring Medication Administration Records are completed according to company policy and State regulations.
Aid in the community marketing effort through positive interactions, acting as a liaison between the community, and families/outside health service providers.
Maintain a safe and secure environment for all staff, residents, and guests following established safety standards, policies, and procedures.
Understand and comply with all Federal, State, and local regulations, and all company policies and procedures.
Promote a spirit of teamwork and open communication in accordance with the MBK principles and core values.
Perform other job duties or special projects as assigned or requested by the Supervisor or Executive Director.
Education Requirements:
RN, LVN or LPN License that is active and in good standing is essential; adherence to all requirements to maintain license including CEU completion and timely renewal.
Experience Requirements (in years):
2+ years of prior related work experience functioning in a similar healthcare environment.
Required Competencies/Licenses/Certifications:
Must complete required Background clearances, health screening and provide negative TB test results within 7 days of employment (must be within the last 6 months).
Valid state driver's license and valid insurance or reliable method of transportation required.
Must have competent and current technical and computer skills, including familiarity with Microsoft Office Suite (e.g., Word, Excel, Outlook, etc.) and office equipment.
Must have excellent communication skills including the ability to speak, write and read English.
Must possess the ability to make sound, independent decisions when circumstances warrant, and remain calm during stressful or emergency situations.
Must possess the ability to deal tactfully and professionally at all times with personnel, residents, family members, and guests.
Must possess strong organizational, problem solving and time management skills.
Must maintain a neat and organized work environment to promote safe coordination of resident care.
Physical Demands & Work Environment:
Must be able to work a flexible schedule, opposite of the Director of Health Services, including weekends and holidays.
Must be mobile and able to perform the physical requirements of the job, including walking, bending, kneeling, squatting, pulling, reaching overhead, and repetitive motion.
Ability to move intermittently throughout the workday, in the community and between neighborhoods.
Ability to lift and carry up to 50 pounds and push up to 250 pounds.
Ability to assist in the physical movement of residents during routine transfers or in emergency situations.
Pay: $33-$35/hr
Inspiring people, creating experiences, and supporting goals are just a few ways MBK Senior Living creates a positive work environment. It's how we support our team members, serve our residents, and achieve our pursuit - to be the senior living provider of choice in each market we serve.
MBK Senior Living has pursued this goal for more than 30 years. Currently, the company owns and operates 35 Independent Living, Assisted Living, and Memory Care services in senior living communities throughout the Western United States. We're proud to have been ranked among the Top 50 "Best Workplaces in Aging Services" by Fortune magazine and certified as a “Great Place to Work” by the Great Place to Work Institute since 2017.
MBK is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or other protected reason. Our company is committed to providing access, equal opportunity and reasonable accommodation for qualifying individuals in employment, its services, programs, and activities. To request reasonable accommodation, contact *************************.
Regulatory Disclosures for Senior Living Communities with Medicaid Residents: An “Excluded Party” is a person that the federal or state government found not eligible to provide care and services in a facility that receives Medicare or Medicaid funding. If employed at one of our senior living communities that receives Medicare or Medicaid funding, team members must not be considered an “Excluded Party” as defined by the U.S. Department of Health and Human Services, any state Medicaid Programs, and any additional federal and state government contract programs. If, as a team member, you learn that you are an Excluded Party at any time, you must present your Excluded Party notice letter to your supervisor immediately.
Other Regulatory Requirements: If employed at one of our senior living communities, team members must continually comply with certain laws and regulations that impact the company, including, but not limited to, as applicable, state licensing regulations, the Health Insurance Portability and Accountability Act of 1996 (HIPAA), Resident Rights as defined by the U.S. Department of Health and Human Services, and any other federal or state laws relating to team members' professional licenses.
HIPAA Disclosure:
All Team Members prior to commencing employment and once employed must not be considered an “Excluded Party” as defined by the Medicare and state Medicaid Programs as well as other federal and state government contract programs. If as an associate you learn you are an Excluded Party, you must present your Excluded Party notice letter to your supervisor immediately. An Excluded Party is a person that the federal or state government found not eligible to provide care and services in a Community that receives Medicare or Medicaid funding. In addition, at all times, during your employment, all associates must be in compliance with certain laws and regulations that affect the company, including but not limited to Resident Rights, HIPAA, State licensing regulations, and those laws relating you an associates' professional license.
$33-35 hourly Auto-Apply 6d ago
On-Call Co-Curricular Coordinator
SCU Credit Union 4.1
Service coordinator job in Santa Clara, CA
On-Call Co-Curricular CoordinatorPosition Type:Fixed Term (Fixed Term) Hiring Range:
$28.03- $30.83/hr. Compensation will be based on education, experience, skills relevant to the role and internal equity.
The Co-Curricular Coordinator is a part-time role supporting the LEAD Scholars Program, which serves first-generation college students at Santa Clara University. This position focuses on student advising and co-curricular engagement by managing an internal opportunity board, assisting with professional development events, and guiding students in exploring internships, research opportunities, and leadership development. The role collaborates with the Associate director of Curricular and Co-Curricular Engagement to ensure that LEAD Scholars have access to valuable experiential learning opportunities.
Key Responsibilities
Student Advising & Support (50%)
Provide one-on-one advising to students on career exploration, leadership development, and co-curricular engagement.
Assist students in identifying and applying for internships, research experiences, and leadership roles.
Support new LEAD student onboarding, including academic and career advising.
Refer students to appropriate campus resources related to academic and professional development.
Co-Curricular Program Development & Management (30%)
Oversee and maintain an internal opportunity board featuring internships, research opportunities, scholarships, and professional development for LEAD Scholars.
Plan and execute professional development workshops, networking events, and alumni panels.
Work with the Associate Director to identify and promote relevant co-curricular opportunities for students on and off campus.
Program Communication & Administration (20%)
Collaborate on communications, including email, social media, and the LEAD website, to promote co-curricular opportunities.
Maintain records of student participation.
Qualifications
Bachelor's degree required; Master's degree in higher education, student affairs, or a related field preferred.
Experience in student advising, career services, or program coordination in higher education.
Strong interpersonal and organizational skills, with the ability to work collaboratively.
Knowledge of first-generation college student experiences and support strategies.
Telecommute
Santa Clara University is registered to do business in the following states: California, Nevada, Oregon, Washington, Arizona, and Illinois. Employees approved to telecommute are required to perform their work within one of these states.
EEO Statement
Equal Opportunity/Notice of Nondiscrimination
Santa Clara University is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, ethnicity, national origin, citizenship, ancestry, religion, age, sex, sexual orientation, gender, gender expression, gender identity, marital status, parental status, veteran or military status, physical or mental disability, medical conditions, pregnancy or related conditions, reproductive health decision making, or any other characteristic protected by federal, state, or local laws. For a complete copy of Santa Clara University's equal opportunity and nondiscrimination policies, please visit the Office of Equal Opportunity and Title IX website at ******************************
Clery Notice of Availability
Santa Clara University annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Santa Clara University report, please visit the Campus Safety Services website. To request a paper copy please call Campus Safety at **************. The report includes the type of crime, venue, and number of occurrences.
Americans with Disabilities Act
Consistent with its obligations under the law, Santa Clara University will provide reasonable accommodations to applicants and employees with disabilities. Applicants who wish to request a reasonable accommodation for any part of the application or hiring process should contact the Department of Human Resources ADA Team at hraccommodations@scu.edu or by phone at *************.
$28-30.8 hourly Auto-Apply 60d+ ago
Denials and Appeals Coordinator - Case Management - Per Diem - Days
Washington County Hospital 4.0
Service coordinator job in Fremont, CA
Description Salary Range: $85.87 - $115.94 + applicable differentials Reporting to the Director of Case Management, with the support and direction of the Physician Advisor and the Chief of Quality and Resource Management, functions as a hospital liaison with external third-party payors to appeal denied claims and retrospectively pre-certify accounts as indicated. Research and coordinates completion of patient records required to retrospectively pre-certify accounts and appeal insurance denials as needed. Identifies areas for documentation and/or process improvement and promotes pro-active documentation compliance for reimbursement. Works with Finance and Revenue Cycle Team on appeal process and denials prevention. Demonstrates dynamic ability to adapt to ongoing changes within the health insurance industry in order to effect and implement positive changes for the financial growth of Washington Health. Accepts projects as assigned. In addition to performing the essential functions, may also be assigned other duties as required. Essential Responsibilities:
Coordinates all clinical denial management activities to successfully appeal and recoup payments to the organization.
Under the direction of the Physician Advisor writes the appeal letter, coordinates with HIM to obtain the entire medical record to ensure deliverance to payor, while maintaining a tracking system.
Ensures timely follow-up once an appeal has been sent to determine the status of the appeal and when appropriate, continue appealing until denial is no longer appealable.
Responsible for concurrent denials working with the physician advisor for denial prevention.
Assists with Epic Work Queues to resolve issues timely
Evaluates denials to determine root cause and implement activities to avoid denials from occurring and trend to ensure compliance
Prioritizes overturn activities using a range of cause factors including denials reason codes, payors, physicians, procedures, and services to ensure efforts are focused where they will have the best financial impact for the organization
Documents all activities in individual patient accounts using comments, reminders, and smart phrase functionality. Tracks ongoing financial returns resulting from appeals activity. Writes and updates detailed procedures on all processes maintaining accuracy, integrity, and completeness
Job Competency includes:
Expert in MCG and assist in the education of case managers, when requested
Maintains an understanding of the Patient Access System and Patient Accounting in order to identify internal issues that could cause a denial
Maintains an understanding of payor reimbursement to third party payors and governmental agencies such as Medicare, MediCal and Tricare
Maintains an understanding of all Managed Care Agreement and the contracted rates
Distributes up to date information and changes from payors to case management staff
Applies understanding of payor reimbursement and contracted terms/rates to identify incorrectly paid or denied claims that require an appeal to be done.
Qualifications Include:
California Registered Nurse License
Bachelor of Science in Nursing
Four years clinical experience as a Registered Nurse
Three years with progressive experience in Utilization Review
Knowledgeable of payors and WHHS Managed Care contracts
Basic computer skills required
Demonstrates effective interpersonal and communication skills
Demonstrates flexibility via an ability to adapt to changing priorities
Demonstrates good customer relations
Ability to prioritize assignments and effective time-management skills
Must be detail oriented, flexible, and committed to patient advocacy
Demonstrates skills in planning, organizing, and managing. Multiple functions and complex processes
Excellent verbal and written communication skills required
Knowledge of basic computer software programs
Washington Hospital Health System does not utilize any form of electronic chatting, such as Google chat for the purposes of interviewing candidates for employment. If you are contacted by any entity or individual attempting to engage you in this format, do not disclose any personal information and contact Washington Hospital Healthcare System.
$60k-86k yearly est. Auto-Apply 60d+ ago
Program Coordinator II - Youth Programs
Ecology Action
Service coordinator job in Santa Clara, CA
Job Description
Join Our Youth Programs Team!
Ecology Action is dedicated to creating a sustainable future through innovative education and outreach programs. We are seeking a passionate Part-time Program Coordinator to join our Youth Team!
About Ecology Action
At Ecology Action, we believe every person counts and every action matters. We've made it our mission to advance equitable community climate solutions and reduce GHG emissions through partnership, education and action. Every action we take today can create the future we want-one where people and planet can thrive together. Join Ecology Action in building a sustainable future where equity, resilience, and innovation are at the core. Together, we can make it happen.
About the Role
As a Program Coordinator II - you will deliver engaging pedestrian and bicycle safety education to K-12 students, collaborate with school and district partners, and assist in coordinating community events. The role primarily involves on-campus instruction, student engagement, and ensuring high-quality program implementation and data tracking, with most activities taking place within Santa Clara County- Peninsula region (Cupertino, Sunnyvale, and Palo Alto).
What you'll be doing
Student Engagement and Education
Delivering onsite presentations and assemblies in schools.
Managing and conducting on-bike safety training on school premises.
Leading walking field trips in the school neighborhood.
Setting up and dismantling obstacle courses for training.
Fostering a positive learning environment for children.
Contributing to student safety in their neighborhoods.
Coordination of Program Delivery and Administration
Scheduling, coordinating, and tracking data related to the programs.
Spending time in the office for administrative tasks and fieldwork at schools and the general community.
Evaluating student assessments before and after presentations.
Ensuring accurate timesheet hour allocation across cost centers.
Supporting grant contract management as required (e.g. deliverable tracking, photo/video documentation).
Tracking and reporting program data accurately and according to deadlines.
Event Coordination and Execution
Collaborating with school principals, teachers, CBOs, and staff to schedule events.
Organizing and conducting events related to education, encouragement, and community engagement.
Preparing and assembling necessary materials, including paperwork, bicycles, helmets, and safety equipment.
Providing in-field support and guidance to program volunteers, student intern onboarding, training, coordination, and management, as required.
Maintain, transport, and inventory, program equipment (bikes, helmets, cones, teaching materials).
What We're Looking For
A minimum of 2 years' experience in a youth education or teaching role; or an equivalent combination of education and experience may be qualifying.
Proven experience with community outreach and education.
Bilingual (Spanish, Vietnamese, or Mandarin)
Ability to instill and nurture enthusiasm in students about biking or walking safely and the benefits of other modes of active transportation.
Exceptional classroom management skills.
Proficiency with Microsoft Office suite (Word, PowerPoint, and Excel).
Valid California Class C driver's license, a reliable personal vehicle, and current automobile insurance.
Ability to work effectively within a team.
Ability to maintain a high level of organization and attention to detail.
Preferred Qualifications
Bachelor's degree in a related field is preferred but not required.
Minimum of three years of teaching experience in any capacity.
Experience coordinating with multiple agencies.
Experience working with grants and/or contracts.
Experience with Safe Routes to School or bike/pedestrian education.
Knowledge of traffic safety, Vision Zero, or active transportation principles.
Comfort riding in urban environments and teaching on bike skills (training provided).
Familiarity with K-12 school operations and multisite coordination.
First Aid/CPR certification (or willingness to obtain).
Work Environment
The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Regular duties for this position involve sitting, standing, conversing, hearing, and using a computer keyboard and monitor. The work environment is diverse, encompassing an office setting, remote work from home, and fieldwork at schools and community events for planning and executing youth bicycle and pedestrian safety training.
Preparation for these training events includes frequent trips to the basement storage unit to load and unload supplies, such as bicycles, helmets, and other materials, into the agency trailer. The employee should be capable of regularly lifting and moving items weighing up to 50 pounds.
This position requires travel to various locations based on the assigned geographic team. Services areas include, but are not limited to: City of Cupertino, City of Sunnyvale, City of Mountain View, San Mateo County, City of Palo Alto, and Santa Cruz County.
The role requires availability from 6 am to 4 pm on weekdays for scheduled school day events, with occasional weekend or evening events.
Are You Ready?
Don't meet every single requirement? If you're excited about this role but your experience doesn't align perfectly with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Join us at Ecology Action and contribute to a sustainable future!
$34k-48k yearly est. 27d ago
Admissions Specialist
Los Gatos Therapy Center
Service coordinator job in San Jose, CA
The LGTC Group is looking for a warm, welcoming, and responsible Admissions Specialist to assist in Client Admissions. LGTC Group is a comprehensive mental health care provider with a rapidly expanding footprint in the San Francisco Bay Area and Sacramento. LGTC Group provides a wide range of treatment options including partial hospitalization, intensive outpatient programs, residential, psychiatry, psychotherapy, Transcranial Magnetic Stimulation (TMS), Ketamine treatment, and Neuropsychological testing.
Duties and Responsibilities:
The duties of the Admissions Specialist include providing support to our new and incoming clients, guiding them through the admissions process. This position will require daily communications with potential clients and their respective referral sources. The ideal candidate should have excellent oral and written communication skills and be able to organize their work using tools including MS Excel, CRM Zoho, MS Office, EHR, Teams, and Zoom. Ultimately, a successful Admissions Specialist should ensure our admissions process for clients is efficient and smooth from initial contact to the day of admission. Admissions Specialists will report directly to the Admissions Coordinator.
Responsibilities include but are not limited to:
Daily ongoing communication via phone, email, and fax with clients and referral sources
Input and Organize Data
Follow up with completion of patient registration, including signing of ROI, Consent for Tx, required Clinical Scales on EHR and Clinicom, and acquire client medical records as needed.
Schedule Client Intake Assessments with Providers, Recommendation Follow-up, and Coordinate Date of Admission.
Communicate clearly and effectively with IA Providers, Program Managers, Program Directors, and other relevant staff during client coordination and admission.
Adjust to fluctuating peaks in patient flow and other operational demands while maintaining quality of service
Qualifications:
High school diploma or equivalent
Must possess good follow-up and personal skills
Demonstrates competence in reacting to and handling emergencies
Documentation skills
Ability to effectively communicate with people at all educational levels and from various diverse backgrounds
Commitment to excellence and high standards
Excellent written and oral communication skills
Strong organizational, problem-solving, and analytical skills
Ability to manage priorities and fluctuating workflow
Experience:
Customer service: 1 year
Benefits:
Pay: $21-$24/hr
Health Insurance
Dental insurance
401k
Life insurance
Paid time off
Vision insurance
Schedule:
Job Type: Full-time, Non-Exempt
Weekly Hours: 40
8-hour shift, 8AM-5PM negotiable
Work setting:
In-Person Campbell, CA
Can you describe your previous experience in Customer Service or related fields?
Describe a time where you were able to de-escalate an emotionally charged or high conflict interaction with a customer/client and/or coworker?
Can you give an example of a time when you had to resolve a difficult problem related to your job in customer service, and what steps did you take to reach a resolution?
What strategies do you use to engage and build professional and personable relationships with others?
How do you maintain your enthusiasm and energy in the face of challenges that arise with others, within or outside of the workplace?
$21-24 hourly Auto-Apply 60d+ ago
Admissions Advisor
Distro
Service coordinator job in San Jose, CA
The Admissions Advisor [AA] is considered both a career counselor and initial assessor of student appropriateness for Gurnick Academy programs. The AA is ultimately the primary screen for student acceptance through using a combination of tools including interviewing, initial competency test scores, review of experience, and review of prior academic requirements. The AA will ultimately require the knowledge of each program at their campus and be prepared to offer counsel to prospective students on both the viability of the program for the student and ensuring the students stated goals are in alignment with the career opportunities presented by the program the student is interested in. In the advisory role, the AA will monitor students enrolled during the pre-requisite course and the first 30 days of the program to help support the student through the transition process and if necessary revisit the initial goals and personal situation of the student.
Review and call all web inquiries and call-ins Set appointments and tours with prospective students Interview candidates to understand - motive, appropriateness of program for their career objectives, personal ability to manage the program and their existing life circumstances Educate candidates on the nature of the program and its academic demands Clearly communicate program requirements, academic requirements, and documentation needs Providing results to candidates one on one for feedback and coaching Complete application form with students Update pipeline status of candidates as they move through from introduction/information to enrollment stages of the admissions process Prepare student enrollment report for discussion at weekly campus meeting Attend weekly staff meetings as directed by the Campus DirectorParticipate in community functions and career days Participate in campus graduation ceremonies (see graduation procedure) Actively seek out and participate in, ongoing admissions best practices Assigned duties as required by their direct manager
#NL
$63k-121k yearly est. Auto-Apply 5d ago
Health Services Coordinator
California State University System 4.2
Service coordinator job in San Jose, CA
specified Two (2) years of demonstrated experience providing excellent customer service Experience providing student service within a higher education environment Experience with multi-provider schedules/calendar systems in a health environment Demonstrated project management experience
Compensation
Classification: Health Education Assistant
Anticipated Hiring Range: $5,446/month - $6,012/month (Step 10 - Step 15)
CSU Salary Range: $4,557/month - $6,508/month (Step 1 - Step 20)
San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.
Application Procedure
Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:
* Resume
* Letter of Interest
All applicants must apply within the specified application period: November 14, 2025 through December 2, 2025. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.
Contact Information
University Personnel
*************
************
CSU Vaccination Policy
The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at ****************************************************** and questions may be sent to *************.
Additional Information
Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.
The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third-party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.
SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS)
All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity.
Pursuant to Senate Bill 24 (Leyva) - College Student Right to Access Act, services provided by CSU Student Wellness Centers include, but are not limited to, primary medical care, counseling and psychological services, health promotion/prevention, sexual health education and support (including the provision of medication abortion services), and other coordinated care services (including gender-affirming care). It is expected that all CSU SWC employees will engage in the administration of these services as applicable to their position, scope of practice, and license.
Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification:
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at **************************************************************** The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at ************ or by email at ************************.
Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at ******************************************************************* The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at ************ or by email at **********************.
Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director.
Equal Employment Statement
San José State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San José State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self-disclose. San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
Advertised: Nov 14 2025 Pacific Standard Time
Applications close:
$5.4k-6.5k monthly Easy Apply 22d ago
Part-Time Health Services Coordinator (LVN/LPN))
MBK Real Estate 4.2
Service coordinator job in Petaluma, CA
At MBK Senior Living, we're committed to putting people first - our residents
and
team members. Exceeding expectations and enriching lives drives our day-to-day. And it's all powered by Yoi Shigoto, a Japanese concept that translates to "good, quality work." It's more than a mantra. It's part of our company-wide commitment to build trust, set high standards, and develop potential in ourselves and others!
Whether you're looking for a flexible, part-time job or the pathway to a lasting career, you'll find it here at MBK Senior Living-and a whole lot more! When you join the MBK Senior Living team, you'll enjoy:
-Impacting lives and building lasting relationships
-Executing exceptional signature programs in dining, fitness, wellness, and care
-A supportive community team that encourages personal and professional growth and celebrates your
success
-A fun-filled, energetic environment that's centered in hospitality and high-quality service
-Competitive salaries
-Professional development, training, and personal coaching through our Mentor, Buddy, and Executive
Director in Training Programs
-Education loan assistance & scholarships
-Financial and legal services
-Team Member discounts
-Health and Wellness resources
Full-time benefits include:
-Rich benefits package including Medical, Dental, Vision and 401k matching up to 4%
-Childcare and eldercare assistance
-Flexible spending accounts
If you're looking for a place where you can make an impact, find purpose and joy, and receive the training, tools, and support to reach your career goals - look no further, apply today!
Job Description
Pay: $33.00- $35.00/ Hr.
Schedule: Part Time, Sunday, Monday, Tuesday 10:00 AM - 6:30 PM or Saturday, Sunday, Monday 10:00 AM - 6:30 PM
Job Summary:
The Health ServicesCoordinator serves on the health services team supporting the overall operations of the department through a variety of administrative and clinical functions as directed by the Director of Health Services (DHS). The Health ServicesCoordinator preserves dignity and promotes independence for each resident while providing care and services according to each individual service plan and in accordance with MBK policy and procedure.
Duties & Responsibilities:
Conduct and coordinate assessments / evaluations of potential residents and make recommendations for admission in accordance with current rules, regulations, and community policies and procedures that govern resident assessment.
Draft initial individualized Service Plans and update as needed.
Review service plans with responsible parties and Executive Director as requested by DHS.
Ensure continuity of the assisted living residents' total care regimen.
Under the direction of the DHS, provide training and education as needed on a range of essential topics including competent medication delivery, acceptable treatments, safety protocols, emergency procedures, accurate record, and state requirements to provide the best possible resident care.
Perform all assigned duties accurately and timely including required documentation.
Serve as a medication technician, if needed.
Provide coverage of job duties within the department during absences, either through assistance in finding coverage, or personal completion of duties.
Check vital signs as directed and look for signs that health is deteriorating or improving.
Perform basic nursing functions such as treatments, medication delivery and managing resident emergencies ensuring residents are comfortable, well-fed, and hydrated.
Maintain adequate inventory of resident care supplies and demonstrate a commitment to minimizing waste of supplies and equipment.
Coordinate prescription orders with doctors' offices and manage pharmacy delivery of medications including oversight of the central storage, tracking and delivery of medications, and ensuring Medication Administration Records are completed according to company policy and State regulations.
Aid in the community marketing effort through positive interactions, acting as a liaison between the community, and families/outside health service providers.
Maintain a safe and secure environment for all staff, residents, and guests following established safety standards, policies, and procedures.
Understand and comply with all Federal, State, and local regulations, and all company policies and procedures.
Promote a spirit of teamwork and open communication in accordance with the MBK principles and core values.
Perform other job duties or special projects as assigned or requested by the Supervisor or Executive Director.
Education Requirements:
RN, LVN or LPN License that is active and in good standing is essential; adherence to all requirements to maintain license including CEU completion and timely renewal.
Experience Requirements (in years):
2+ years of prior related work experience functioning in a similar healthcare environment.
Required Competencies/Licenses/Certifications:
Must complete required Background clearances, health screening and provide negative TB test results within 7 days of employment (must be within the last 6 months).
Valid state driver's license and valid insurance or reliable method of transportation required.
Must have competent and current technical and computer skills, including familiarity with Microsoft Office Suite (e.g., Word, Excel, Outlook, etc.) and office equipment.
Must have excellent communication skills including the ability to speak, write and read English.
Must possess the ability to make sound, independent decisions when circumstances warrant, and remain calm during stressful or emergency situations.
Must possess the ability to deal tactfully and professionally at all times with personnel, residents, family members, and guests.
Must possess strong organizational, problem solving and time management skills.
Must maintain a neat and organized work environment to promote safe coordination of resident care.
Physical Demands & Work Environment:
Must be able to work a flexible schedule, opposite of the Director of Health Services, including weekends and holidays.
Must be mobile and able to perform the physical requirements of the job, including walking, bending, kneeling, squatting, pulling, reaching overhead, and repetitive motion.
Ability to move intermittently throughout the workday, in the community and between neighborhoods.
Ability to lift and carry up to 50 pounds and push up to 250 pounds.
Ability to assist in the physical movement of residents during routine transfers or in emergency situations.
Inspiring people, creating experiences, and supporting goals are just a few ways MBK Senior Living creates a positive work environment. It's how we support our team members, serve our residents, and achieve our pursuit - to be the senior living provider of choice in each market we serve.
MBK Senior Living has pursued this goal for more than 30 years. Currently, the company owns and operates 35 Independent Living, Assisted Living, and Memory Care services in senior living communities throughout the Western United States. We're proud to have been ranked among the Top 50 "Best Workplaces in Aging Services" by Fortune magazine and certified as a “Great Place to Work” by the Great Place to Work Institute since 2017.
MBK is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or other protected reason. Our company is committed to providing access, equal opportunity and reasonable accommodation for qualifying individuals in employment, its services, programs, and activities. To request reasonable accommodation, contact *************************.
Regulatory Disclosures for Senior Living Communities with Medicaid Residents: An “Excluded Party” is a person that the federal or state government found not eligible to provide care and services in a facility that receives Medicare or Medicaid funding. If employed at one of our senior living communities that receives Medicare or Medicaid funding, team members must not be considered an “Excluded Party” as defined by the U.S. Department of Health and Human Services, any state Medicaid Programs, and any additional federal and state government contract programs. If, as a team member, you learn that you are an Excluded Party at any time, you must present your Excluded Party notice letter to your supervisor immediately.
Other Regulatory Requirements: If employed at one of our senior living communities, team members must continually comply with certain laws and regulations that impact the company, including, but not limited to, as applicable, state licensing regulations, the Health Insurance Portability and Accountability Act of 1996 (HIPAA), Resident Rights as defined by the U.S. Department of Health and Human Services, and any other federal or state laws relating to team members' professional licenses.
HIPAA Disclosure:
All Team Members prior to commencing employment and once employed must not be considered an “Excluded Party” as defined by the Medicare and state Medicaid Programs as well as other federal and state government contract programs. If as an associate you learn you are an Excluded Party, you must present your Excluded Party notice letter to your supervisor immediately. An Excluded Party is a person that the federal or state government found not eligible to provide care and services in a Community that receives Medicare or Medicaid funding. In addition, at all times, during your employment, all associates must be in compliance with certain laws and regulations that affect the company, including but not limited to Resident Rights, HIPAA, State licensing regulations, and those laws relating you an associates' professional license.
How much does a service coordinator earn in Albany, CA?
The average service coordinator in Albany, CA earns between $33,000 and $64,000 annually. This compares to the national average service coordinator range of $29,000 to $56,000.
Average service coordinator salary in Albany, CA
$46,000
What are the biggest employers of Service Coordinators in Albany, CA?
The biggest employers of Service Coordinators in Albany, CA are: