Post job

Service coordinator vs support coordinator

The differences between service coordinators and support coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a service coordinator and a support coordinator. Additionally, a support coordinator has an average salary of $41,144, which is higher than the $40,792 average annual salary of a service coordinator.

The top three skills for a service coordinator include customer service, social work and patients. The most important skills for a support coordinator are customer service, patients, and data entry.

Service coordinator vs support coordinator overview

Service CoordinatorSupport Coordinator
Yearly salary$40,792$41,144
Hourly rate$19.61$19.78
Growth rate12%12%
Number of jobs55,922103,838
Job satisfaction--
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 65%
Average age4343
Years of experience1212

What does a service coordinator do?

A service coordinator is responsible for assisting the management team in providing the best services for the clients based on their specifications. Service coordinators' duties include managing clients' requests and inquiries, providing client updates, monitoring changes and plan adjustments, and recommending strategic procedures to improve services. Service coordinators must be highly-knowledgeable with the matters concerning the organization they work for, ensuring that they could explain their products and services well to meet clients' needs.

What does a support coordinator do?

A support coordinator assists disabled participants in developing knowledge, experience, and connections with the community. Support coordinators connect the participants to the National Disability Insurance Scheme (NDIS) and consider appropriate options for them. They are expected to help participants resolve crisis points while assisting them in developing a capable and resilient support network. They also provide coaching assistance to participants who have faced challenges and create reports about the participant's achieved outcomes.

Service coordinator vs support coordinator salary

Service coordinators and support coordinators have different pay scales, as shown below.

Service CoordinatorSupport Coordinator
Average salary$40,792$41,144
Salary rangeBetween $29,000 And $56,000Between $29,000 And $56,000
Highest paying CityWashington, DCWashington, DC
Highest paying stateMaineIllinois
Best paying companyMt. San Antonio CollegeIBM
Best paying industryGovernmentTechnology

Differences between service coordinator and support coordinator education

There are a few differences between a service coordinator and a support coordinator in terms of educational background:

Service CoordinatorSupport Coordinator
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 65%
Most common majorBusinessPsychology
Most common collegeSUNY at BinghamtonSUNY at Binghamton

Service coordinator vs support coordinator demographics

Here are the differences between service coordinators' and support coordinators' demographics:

Service CoordinatorSupport Coordinator
Average age4343
Gender ratioMale, 28.5% Female, 71.5%Male, 29.4% Female, 70.6%
Race ratioBlack or African American, 11.0% Unknown, 4.7% Hispanic or Latino, 21.0% Asian, 6.7% White, 55.0% American Indian and Alaska Native, 1.6%Black or African American, 12.6% Unknown, 4.7% Hispanic or Latino, 18.2% Asian, 7.2% White, 55.7% American Indian and Alaska Native, 1.6%
LGBT Percentage11%11%

Differences between service coordinator and support coordinator duties and responsibilities

Service coordinator example responsibilities.

  • Manage social media communication including Facebook, Pinterest, and blog.
  • Manage a pilot program providing diversion services to clients refer by DCF.
  • Manage the MSW staff and coordinate all social service and select patient service activities.
  • Manage caseload of 30 DD citizens, coordinate eligibility benefits.
  • Manage SharePoint inventory repository and assign access levels to new hires as needed.
  • Supervise and train direct care workers in CPR, care of clients, policy and procedures.
  • Show more

Support coordinator example responsibilities.

  • Manage a high-volume workload including verification of patient's Medicare and Medicaid.
  • Facilitate development of veterans individual rehabilitation plans, which provide purpose, organization and empowerment to achieve life goals.
  • Develop a management reporting system for payroll.
  • Repair and retrieve information from damage SQL databases.
  • Prepare written communications and PowerPoint presentations for executive staff.
  • Enter and save data utilizing SharePoint applications and processes.
  • Show more

Service coordinator vs support coordinator skills

Common service coordinator skills
  • Customer Service, 19%
  • Social Work, 14%
  • Patients, 7%
  • Social Services, 5%
  • Service Coordination, 3%
  • Data Entry, 3%
Common support coordinator skills
  • Customer Service, 19%
  • Patients, 11%
  • Data Entry, 7%
  • Developmental Disabilities, 5%
  • Social Work, 5%
  • Mental Health, 4%

Browse community and social services jobs