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The differences between service coordinators and support coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a service coordinator and a support coordinator. Additionally, a support coordinator has an average salary of $41,144, which is higher than the $40,792 average annual salary of a service coordinator.
The top three skills for a service coordinator include customer service, social work and patients. The most important skills for a support coordinator are customer service, patients, and data entry.
| Service Coordinator | Support Coordinator | |
| Yearly salary | $40,792 | $41,144 |
| Hourly rate | $19.61 | $19.78 |
| Growth rate | 12% | 12% |
| Number of jobs | 55,922 | 103,838 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 60% | Bachelor's Degree, 65% |
| Average age | 43 | 43 |
| Years of experience | 12 | 12 |
A service coordinator is responsible for assisting the management team in providing the best services for the clients based on their specifications. Service coordinators' duties include managing clients' requests and inquiries, providing client updates, monitoring changes and plan adjustments, and recommending strategic procedures to improve services. Service coordinators must be highly-knowledgeable with the matters concerning the organization they work for, ensuring that they could explain their products and services well to meet clients' needs.
A support coordinator assists disabled participants in developing knowledge, experience, and connections with the community. Support coordinators connect the participants to the National Disability Insurance Scheme (NDIS) and consider appropriate options for them. They are expected to help participants resolve crisis points while assisting them in developing a capable and resilient support network. They also provide coaching assistance to participants who have faced challenges and create reports about the participant's achieved outcomes.
Service coordinators and support coordinators have different pay scales, as shown below.
| Service Coordinator | Support Coordinator | |
| Average salary | $40,792 | $41,144 |
| Salary range | Between $29,000 And $56,000 | Between $29,000 And $56,000 |
| Highest paying City | Washington, DC | Washington, DC |
| Highest paying state | Maine | Illinois |
| Best paying company | Mt. San Antonio College | IBM |
| Best paying industry | Government | Technology |
There are a few differences between a service coordinator and a support coordinator in terms of educational background:
| Service Coordinator | Support Coordinator | |
| Most common degree | Bachelor's Degree, 60% | Bachelor's Degree, 65% |
| Most common major | Business | Psychology |
| Most common college | SUNY at Binghamton | SUNY at Binghamton |
Here are the differences between service coordinators' and support coordinators' demographics:
| Service Coordinator | Support Coordinator | |
| Average age | 43 | 43 |
| Gender ratio | Male, 28.5% Female, 71.5% | Male, 29.4% Female, 70.6% |
| Race ratio | Black or African American, 11.0% Unknown, 4.7% Hispanic or Latino, 21.0% Asian, 6.7% White, 55.0% American Indian and Alaska Native, 1.6% | Black or African American, 12.6% Unknown, 4.7% Hispanic or Latino, 18.2% Asian, 7.2% White, 55.7% American Indian and Alaska Native, 1.6% |
| LGBT Percentage | 11% | 11% |