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Service coordinator vs volunteer coordinator

The differences between service coordinators and volunteer coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a service coordinator and a volunteer coordinator. Additionally, a service coordinator has an average salary of $40,792, which is higher than the $39,894 average annual salary of a volunteer coordinator.

The top three skills for a service coordinator include customer service, social work and patients. The most important skills for a volunteer coordinator are patients, home health, and community outreach.

Service coordinator vs volunteer coordinator overview

Service CoordinatorVolunteer Coordinator
Yearly salary$40,792$39,894
Hourly rate$19.61$19.18
Growth rate12%12%
Number of jobs55,92242,569
Job satisfaction--
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 69%
Average age4343
Years of experience1212

What does a service coordinator do?

A service coordinator is responsible for assisting the management team in providing the best services for the clients based on their specifications. Service coordinators' duties include managing clients' requests and inquiries, providing client updates, monitoring changes and plan adjustments, and recommending strategic procedures to improve services. Service coordinators must be highly-knowledgeable with the matters concerning the organization they work for, ensuring that they could explain their products and services well to meet clients' needs.

What does a volunteer coordinator do?

A volunteer coordinator is an individual who is in charge of recruiting and managing volunteers to help convey the organization's purpose to the general public. Volunteer coordinators must use marketing tools such as outreach programs and emails to attract new customers and maintain relationships with existing customers. They keep schedules and records of the volunteers' work and also conduct regular training. The minimum educational requirement of a volunteer coordinator is to obtain an Associate's degree.

Service coordinator vs volunteer coordinator salary

Service coordinators and volunteer coordinators have different pay scales, as shown below.

Service CoordinatorVolunteer Coordinator
Average salary$40,792$39,894
Salary rangeBetween $29,000 And $56,000Between $27,000 And $58,000
Highest paying CityWashington, DCBoston, MA
Highest paying stateMaineConnecticut
Best paying companyMt. San Antonio CollegeCommunity Home Care and Hospice
Best paying industryGovernmentProfessional

Differences between service coordinator and volunteer coordinator education

There are a few differences between a service coordinator and a volunteer coordinator in terms of educational background:

Service CoordinatorVolunteer Coordinator
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 69%
Most common majorBusinessBusiness
Most common collegeSUNY at BinghamtonNorthwestern University

Service coordinator vs volunteer coordinator demographics

Here are the differences between service coordinators' and volunteer coordinators' demographics:

Service CoordinatorVolunteer Coordinator
Average age4343
Gender ratioMale, 28.5% Female, 71.5%Male, 24.9% Female, 75.1%
Race ratioBlack or African American, 11.0% Unknown, 4.7% Hispanic or Latino, 21.0% Asian, 6.7% White, 55.0% American Indian and Alaska Native, 1.6%Black or African American, 11.6% Unknown, 5.2% Hispanic or Latino, 18.2% Asian, 7.0% White, 55.8% American Indian and Alaska Native, 2.2%
LGBT Percentage11%11%

Differences between service coordinator and volunteer coordinator duties and responsibilities

Service coordinator example responsibilities.

  • Manage social media communication including Facebook, Pinterest, and blog.
  • Manage a pilot program providing diversion services to clients refer by DCF.
  • Manage the MSW staff and coordinate all social service and select patient service activities.
  • Manage caseload of 30 DD citizens, coordinate eligibility benefits.
  • Manage SharePoint inventory repository and assign access levels to new hires as needed.
  • Supervise and train direct care workers in CPR, care of clients, policy and procedures.
  • Show more

Volunteer coordinator example responsibilities.

  • Facilitate development of veterans individual rehabilitation plans, which provide purpose, organization and empowerment to achieve life goals.
  • Explain mathematics concepts in easy to understand language.
  • Work with alumni and special guests when they visit during games.
  • Assist students in completing various course works such as reading, writing and mathematics.
  • Communicate information through meetings, emails, text messaging, mail, phone calls, Facebook and blog.
  • Recruit, organize, coach, and develop worship ministry staff and volunteers (musicians, audio technicians, others).
  • Show more

Service coordinator vs volunteer coordinator skills

Common service coordinator skills
  • Customer Service, 19%
  • Social Work, 14%
  • Patients, 7%
  • Social Services, 5%
  • Service Coordination, 3%
  • Data Entry, 3%
Common volunteer coordinator skills
  • Patients, 16%
  • Home Health, 11%
  • Community Outreach, 10%
  • Public Speaking, 7%
  • Team Work, 6%
  • Patient Care, 5%

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