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The differences between service desk managers and vending managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a service desk manager and a vending manager. Additionally, a vending manager has an average salary of $102,106, which is higher than the $101,229 average annual salary of a service desk manager.
The top three skills for a service desk manager include customer service, ITIL and ITSM. The most important skills for a vending manager are vendor management, project management, and vendor performance.
| Service Desk Manager | Vending Manager | |
| Yearly salary | $101,229 | $102,106 |
| Hourly rate | $48.67 | $49.09 |
| Growth rate | 16% | 16% |
| Number of jobs | 69,990 | 75,079 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 58% | Bachelor's Degree, 67% |
| Average age | 47 | 47 |
| Years of experience | 8 | 8 |
In the information technology industry, a service desk manager resolves technical issues and concerns, ensuring efficiency and client satisfaction. They typically focus on addressing systems and application errors, troubleshooting problems, providing step-by-step solutions, or referring clients to other services. They may also provide administrative support to offices by managing schedules, preparing and processing documents, and providing technical support. Moreover, as a manager, it is essential to lead and encourage teams to reach goals, all while implementing the company's policies and regulations.
A vending manager is in charge of overseeing and managing vending machine operations, ensuring efficiency and smooth workflow. Their responsibilities typically revolve around devising strategies to identify potential business areas, collecting cash from machines, liaising with clients, delegating tasks, and coordinating refilling and repair procedures. They must also produce progress and revenue reports, implement solutions, and resolve issues promptly. Furthermore, as a manager, it is essential to lead and encourage the team to reach goals, all while implementing the company's policies and regulations.
Service desk managers and vending managers have different pay scales, as shown below.
| Service Desk Manager | Vending Manager | |
| Average salary | $101,229 | $102,106 |
| Salary range | Between $72,000 And $141,000 | Between $70,000 And $147,000 |
| Highest paying City | Carson City, NV | Bothell, WA |
| Highest paying state | California | Washington |
| Best paying company | CLEAResult | Apple |
| Best paying industry | Finance | Technology |
There are a few differences between a service desk manager and a vending manager in terms of educational background:
| Service Desk Manager | Vending Manager | |
| Most common degree | Bachelor's Degree, 58% | Bachelor's Degree, 67% |
| Most common major | Business | Business |
| Most common college | Carnegie Mellon University | Carnegie Mellon University |
Here are the differences between service desk managers' and vending managers' demographics:
| Service Desk Manager | Vending Manager | |
| Average age | 47 | 47 |
| Gender ratio | Male, 64.2% Female, 35.8% | Male, 55.4% Female, 44.6% |
| Race ratio | Black or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.2% Asian, 12.6% White, 65.0% American Indian and Alaska Native, 0.2% | Black or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.2% Asian, 12.6% White, 65.0% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 11% | 11% |