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Service person vs advocate

The differences between service people and advocates can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a service person and an advocate. Additionally, an advocate has an average salary of $39,497, which is higher than the $34,151 average annual salary of a service person.

The top three skills for a service person include patient care, patients and CPR. The most important skills for an advocate are CPR, customer service, and developmental disabilities.

Service person vs advocate overview

Service PersonAdvocate
Yearly salary$34,151$39,497
Hourly rate$16.42$18.99
Growth rate12%12%
Number of jobs38,18474,970
Job satisfaction--
Most common degreeBachelor's Degree, 35%Bachelor's Degree, 58%
Average age4343
Years of experience1212

What does a service person do?

A service person responds to clients in their office and provides amenities. Generally, they respond to phone calls and distribute messages about meetings or conferences. They may also handle scheduling meetings, organizing paperwork, and managing filing systems. They must coordinate with staff.

What does an advocate do?

An advocate is a voice for the voiceless. It is their responsibility to speak on behalf of an individual or a particular cause. Most of the duties will vary depending on the line of organization or duty involved; however, an advocate must have extensive knowledge or background on the subject matter. Furthermore, an advocate must be present at gatherings regarding the cause, assist in the negotiation and mediation processes involving contracts and legal documentation, provide or convey accurate information, and defend what they represent.

Service person vs advocate salary

Service people and advocates have different pay scales, as shown below.

Service PersonAdvocate
Average salary$34,151$39,497
Salary rangeBetween $20,000 And $56,000Between $26,000 And $58,000
Highest paying CitySacramento, CAWashington, DC
Highest paying stateCaliforniaNew York
Best paying companyMetropolitan Utilities DistrictMicrosoft
Best paying industryManufacturingGovernment

Differences between service person and advocate education

There are a few differences between a service person and an advocate in terms of educational background:

Service PersonAdvocate
Most common degreeBachelor's Degree, 35%Bachelor's Degree, 58%
Most common majorNursingPsychology
Most common collegeUniversity of Southern CaliforniaSUNY at Binghamton

Service person vs advocate demographics

Here are the differences between service people' and advocates' demographics:

Service PersonAdvocate
Average age4343
Gender ratioMale, 52.1% Female, 47.9%Male, 25.7% Female, 74.3%
Race ratioBlack or African American, 11.6% Unknown, 4.8% Hispanic or Latino, 18.1% Asian, 7.2% White, 56.5% American Indian and Alaska Native, 1.8%Black or African American, 10.8% Unknown, 5.2% Hispanic or Latino, 21.7% Asian, 6.2% White, 54.0% American Indian and Alaska Native, 2.1%
LGBT Percentage11%11%

Differences between service person and advocate duties and responsibilities

Service person example responsibilities.

  • Manage accounts payable and payroll for entire department.
  • Develop contracting strategy to build capacity and achieve ongoing compliance with Medicare and Medicaid provider network adequacy requirements.
  • Maintain communication with school, DSS and court personnel on all necessary matters.
  • Perform payroll and human resourcetasks.
  • Provide adequate information to commercial and Medicaid members relating to their enrollment, current physician, and prescription benefits.
  • Reinstate or decline policies through quality review and evaluation of accounts.
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Advocate example responsibilities.

  • Develop and maintain communication and contact with community services organizations and other agencies concern with veterans and public service programs.
  • Perform CPR and a as needed.
  • Administer first aid and CPR in emergency situations.
  • Record daily efforts make into an ETO software system.
  • Perform basic counseling, basic interviewing, conflict mediation, and advocacy for batter women.
  • Identify and provide emergency crisis service as needed, often through mediation or phone calls.
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Service person vs advocate skills

Common service person skills
  • Patient Care, 24%
  • Patients, 19%
  • CPR, 8%
  • Nursery, 7%
  • Patient Safety, 6%
  • Cleanliness, 5%
Common advocate skills
  • CPR, 12%
  • Customer Service, 11%
  • Developmental Disabilities, 11%
  • Cleanliness, 10%
  • Patients, 8%
  • Crisis Intervention, 6%

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