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Service person vs liaison

The differences between service people and liaisons can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a service person and a liaison. Additionally, a liaison has an average salary of $53,737, which is higher than the $34,151 average annual salary of a service person.

The top three skills for a service person include patient care, patients and CPR. The most important skills for a liaison are patients, customer service, and home health.

Service person vs liaison overview

Service PersonLiaison
Yearly salary$34,151$53,737
Hourly rate$16.42$25.84
Growth rate12%12%
Number of jobs38,18434,074
Job satisfaction-5
Most common degreeBachelor's Degree, 35%Bachelor's Degree, 62%
Average age4343
Years of experience1212

What does a service person do?

A service person responds to clients in their office and provides amenities. Generally, they respond to phone calls and distribute messages about meetings or conferences. They may also handle scheduling meetings, organizing paperwork, and managing filing systems. They must coordinate with staff.

What does a liaison do?

A liaison is a middle person responsible for collaborating different institutes, managing professional relationships to create benefiting results that would help a business' meet its goals and objectives. Duties of a liaison include facilitating communications, establishing partnership contract plans and procedures, managing conflicts, providing immediate resolution for concerns, and evaluating collaboration parameters. A liaison must be highly knowledgeable about the subject matters of the represented organization, handling inquiries, and coming up with strategic solutions to make the project successful.

Service person vs liaison salary

Service people and liaisons have different pay scales, as shown below.

Service PersonLiaison
Average salary$34,151$53,737
Salary rangeBetween $20,000 And $56,000Between $30,000 And $95,000
Highest paying CitySacramento, CAWashington, DC
Highest paying stateCaliforniaWashington
Best paying companyMetropolitan Utilities DistrictApple
Best paying industryManufacturingManufacturing

Differences between service person and liaison education

There are a few differences between a service person and a liaison in terms of educational background:

Service PersonLiaison
Most common degreeBachelor's Degree, 35%Bachelor's Degree, 62%
Most common majorNursingBusiness
Most common collegeUniversity of Southern CaliforniaNorthwestern University

Service person vs liaison demographics

Here are the differences between service people' and liaisons' demographics:

Service PersonLiaison
Average age4343
Gender ratioMale, 52.1% Female, 47.9%Male, 41.9% Female, 58.1%
Race ratioBlack or African American, 11.6% Unknown, 4.8% Hispanic or Latino, 18.1% Asian, 7.2% White, 56.5% American Indian and Alaska Native, 1.8%Black or African American, 12.3% Unknown, 5.2% Hispanic or Latino, 18.2% Asian, 6.9% White, 55.2% American Indian and Alaska Native, 2.2%
LGBT Percentage11%11%

Differences between service person and liaison duties and responsibilities

Service person example responsibilities.

  • Manage accounts payable and payroll for entire department.
  • Develop contracting strategy to build capacity and achieve ongoing compliance with Medicare and Medicaid provider network adequacy requirements.
  • Maintain communication with school, DSS and court personnel on all necessary matters.
  • Perform payroll and human resourcetasks.
  • Provide adequate information to commercial and Medicaid members relating to their enrollment, current physician, and prescription benefits.
  • Reinstate or decline policies through quality review and evaluation of accounts.
  • Show more

Liaison example responsibilities.

  • Manage and increase social activity of the WVUncovered twitter account.
  • Manage and create original content for all social media platforms (twitter, instagram, tumblr).
  • Manage social media outlets for the organization; such as Facebook, update weekly status and weekly inspirational videos.
  • Educate physician group practices to reduce hospitalizations, increase positive patient outcomes & achieve meaningful use of EMR systems.
  • Perform assessments on ICU patients and market to many members of the health care team.
  • Work predominantly ICU cases, acquiring considerable experience with high-level complex patients.
  • Show more

Service person vs liaison skills

Common service person skills
  • Patient Care, 24%
  • Patients, 19%
  • CPR, 8%
  • Nursery, 7%
  • Patient Safety, 6%
  • Cleanliness, 5%
Common liaison skills
  • Patients, 24%
  • Customer Service, 14%
  • Home Health, 10%
  • Rehabilitation, 5%
  • Social Work, 5%
  • Patient Care, 5%

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