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Software computer specialist vs computer support technician

The differences between software computer specialists and computer support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a software computer specialist and a computer support technician. Additionally, a software computer specialist has an average salary of $96,088, which is higher than the $41,852 average annual salary of a computer support technician.

The top three skills for a software computer specialist include linux, data entry and computer software. The most important skills for a computer support technician are customer service, technical support, and computer support.

Software computer specialist vs computer support technician overview

Software Computer SpecialistComputer Support Technician
Yearly salary$96,088$41,852
Hourly rate$46.20$20.12
Growth rate10%10%
Number of jobs80,734121,180
Job satisfaction--
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 46%
Average age4242
Years of experience22

Software computer specialist vs computer support technician salary

Software computer specialists and computer support technicians have different pay scales, as shown below.

Software Computer SpecialistComputer Support Technician
Average salary$96,088$41,852
Salary rangeBetween $69,000 And $132,000Between $34,000 And $51,000
Highest paying CitySan Francisco, CALompoc, CA
Highest paying stateCaliforniaCalifornia
Best paying companyMicrosoftLawrence Livermore National Laboratory
Best paying industryTechnologyManufacturing

Differences between software computer specialist and computer support technician education

There are a few differences between a software computer specialist and a computer support technician in terms of educational background:

Software Computer SpecialistComputer Support Technician
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 46%
Most common majorComputer ScienceComputer Science
Most common collegeStanford UniversityUniversity of Pennsylvania

Software computer specialist vs computer support technician demographics

Here are the differences between software computer specialists' and computer support technicians' demographics:

Software Computer SpecialistComputer Support Technician
Average age4242
Gender ratioMale, 71.3% Female, 28.7%Male, 83.2% Female, 16.8%
Race ratioBlack or African American, 12.2% Unknown, 5.3% Hispanic or Latino, 14.8% Asian, 11.7% White, 55.6% American Indian and Alaska Native, 0.4%Black or African American, 10.7% Unknown, 5.4% Hispanic or Latino, 16.6% Asian, 11.7% White, 55.2% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between software computer specialist and computer support technician duties and responsibilities

Software computer specialist example responsibilities.

  • Manage collaborative CSV documentation efforts using Microsoft SharePoint.
  • Develop customized business database applications.
  • Install all hardware components such as: hard drive bays, floppy drive, memory, CPU processor and CD-ROM drive.
  • Develop customized business database applications.

Computer support technician example responsibilities.

  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Used and become familiar with LINUX network file system.
  • Used Linux operating system to recover data from hard drives.
  • Support & troubleshoot VPN, Internet connections, email, browser and OS errors.
  • Network troubleshooting (proxy setting, TCP/IP configuration, DNS servers, etc . )
  • Install and configure new office computers to connect to the office network and the Internet via TCP/IP.
  • Show more

Software computer specialist vs computer support technician skills

Common software computer specialist skills
  • Linux, 15%
  • Data Entry, 13%
  • Computer Software, 10%
  • Install Servers, 10%
  • Troubleshoot, 8%
  • Windows NT, 6%
Common computer support technician skills
  • Customer Service, 11%
  • Technical Support, 8%
  • Computer Support, 7%
  • Desk Support, 4%
  • Mac, 4%
  • Computer System, 4%

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